1997 PLYMOUTH VOYAGER TRANSMISSION FAILURE. CONSUMER STATES THAT THE TRANSMISSION HAS FAILED 5 TIMES. CONSUMER BELIEVES THAT HE IS DUE TO SOME COMPENSATION DUE TO THE CONTINUING FAILURE OF THIS VEHICLE. *KB THE TRANSMISSION WOULD NOT SHIFT PROPERLY INTO GEAR AND SOMETIMES IT WOULD GET STUCK IN SECOND GEAR. BOTH OUTER TIE ROD E…
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1997 PLYMOUTH VOYAGER TRANSMISSION FAILURE. CONSUMER STATES THAT THE TRANSMISSION HAS FAILED 5 TIMES. CONSUMER BELIEVES THAT HE IS DUE TO SOME COMPENSATION DUE TO THE CONTINUING FAILURE OF THIS VEHICLE. *KB THE TRANSMISSION WOULD NOT SHIFT PROPERLY INTO GEAR AND SOMETIMES IT WOULD GET STUCK IN SECOND GEAR. BOTH OUTER TIE ROD ENDS WERE LOOSE. *JB
NHTSA ODI #10228434
Mileage unknown · Oct 5, 2005
Steering
DRIVER SIDE VISOR RETAINING CLIP BROKE(TWICE). UNTIL REPAIRED, THE BROKEN CLIP ALLOWED VISOR TO DROP INTO STEERING WHEEL WHILE DRIVING. THIS IMPEDED TURNING THE STEERING WHEEL WHILE VEHICLE IN MOTION. *NM
NHTSA ODI #10138610
Mileage unknown · Jun 21, 2004
Steering
WHILE MAKING A RIGHT TURN AT 25 MPH CONSUMER NOTICED THAT STEERING BECAME STIFF, MAKING IT HARD FOR CONSUMER TO MAKE A RIGHT TURN. *AK
NHTSA ODI #10079577
Mileage unknown · Aug 7, 2003
Power TrainSteering
CONSUMER STATED VEHICLE'S TRANSMISSION FAILED AND STEERING LOCKED WHILE DRIVING THEN SHUT DOWN. PROBLEM HAD BEEN REPAIRED FOUR TIMES. DEALER STATES VEHICLE BATTERY HAD MALFUNCTIONED. PLEASE PROVIDE ADDITIONAL INFORMATION. *PH
NHTSA ODI #10032351
Mileage unknown · Dec 10, 2002
Steering
THE BELT JUST COMES OFF AND I LOSE THE POWER STEERING AND THE ENGINE OVERHEATS. I HAVE TRIED THREE BELTS. DT
NHTSA ODI #770684
Mileage unknown · Sep 25, 2002
Air BagsSteering
THE AIR BAG WARNING LIGHT COMES ON INTERMITTENTLY. ACCORDING TO THE INFORMATION GIVEN TO ME BY A LOCAL CHYRSLER DEALER, THIS PROBLEM IS TYPICALLY CAUSED BY A FAULTY CLOCK SPRING, AND THE DRIVER'S SIDE AIR BAG WILL NOT DEPLOY WHEN THE WARNING LIGHT IS ON. THE CLOCK SPRING WAS REPLACED ONCE UNDER WARRANTY ON JUNE 6, 1997, AT 7922 …
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THE AIR BAG WARNING LIGHT COMES ON INTERMITTENTLY. ACCORDING TO THE INFORMATION GIVEN TO ME BY A LOCAL CHYRSLER DEALER, THIS PROBLEM IS TYPICALLY CAUSED BY A FAULTY CLOCK SPRING, AND THE DRIVER'S SIDE AIR BAG WILL NOT DEPLOY WHEN THE WARNING LIGHT IS ON. THE CLOCK SPRING WAS REPLACED ONCE UNDER WARRANTY ON JUNE 6, 1997, AT 7922 MILES. MY COMPLAINT AT THAT TIME WAS A CRUNCHING SOUND THAT CAME FROM THE AREA OF THE STEERING COLUMN, WHEN THE STEERING WHEEL WAS TURNED IN EITHER DIRECTION.
NHTSA ODI #767724
Mileage unknown · Apr 5, 2002
Steering
WHILE DRIVING AT 25MPH POWER STEERING BELT FELL OFF, MAKING IT VERY DIFFICULT TO STEER. CONTACTED DEALER, AND REPLACED BELT.*AK *TT
NHTSA ODI #8006964
Mileage unknown · Oct 25, 2001
Service Brakes, AirService Brakes, HydraulicSteering
THE BRAKES ON MY VEHICLE HAVE GONE OUT 6 TIMES. THE INITIAL TIME WAS AT 30,000 MILES AND EVERY 10,000 MILES SINCE THEN. EACH TIME THE MECHANICS HAVE LOOKED FUTHER AND FURTHER INTO THE PROBLEM AND HAVE NOW DISCOVERED IT IS THE STEERIING KNUCKLE THAT LOCKS THE CALIPER AND BRAKE PAD INTO THE KNUCKLE. IT BRAKE PAD GRINDS INTO TH…
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THE BRAKES ON MY VEHICLE HAVE GONE OUT 6 TIMES. THE INITIAL TIME WAS AT 30,000 MILES AND EVERY 10,000 MILES SINCE THEN. EACH TIME THE MECHANICS HAVE LOOKED FUTHER AND FURTHER INTO THE PROBLEM AND HAVE NOW DISCOVERED IT IS THE STEERIING KNUCKLE THAT LOCKS THE CALIPER AND BRAKE PAD INTO THE KNUCKLE. IT BRAKE PAD GRINDS INTO THE KNUCKLE CAUSING PITS INTO THE MEDAL OF THE KNUCKLE AND BRAKE PADS WORN OUT EVERY 10,000 MILES. THESE ARE WARRANTY COVERED PARTS THAT WILL BE REPLACED BY THE WARRANTY COMPANY IF THEY ARE GIVE A REASON FOR THIS DEFECT AND DEFECT IS CAUSED BY A COVERED PART. THE DEALER CANNOT EXPLAIN WHAT IS CAUSING THE PROBLEM. CHRYSLER CORPORATION HAS BEEN INFORMED AND THEY WILL NOT GET INVOLVED BECAUSE THE CAR WAS NOT FIXED AT THE CHRYSLER DEALER EVERY TIME. THE WARRANTY COMPANY ADVISED ME THAT THIS COULD BE A DESIGN FLAW WITH MY PARTICULAR VECHICLE AND THAT CHRYSLER SHOULD GET OUT THER TO LOOK AT THE VEHICLE. *AK
NHTSA ODI #753651
Mileage unknown · Mar 21, 2001
SteeringCrash
ON 11/13/01 I WAS INVOLVED IN A CRASH. I WAS ALONE IN MY VAN, TRAVELING BETWEEN 30 AND 35 MPH WHEN ANOTHER CAR PULLED OUT IN FRONT OF ME ON MY PASSENGER SIDE ABOUT 20 FEET AHEAD FROM BEHIND A PARKED DELIVERY TRUCK. I APPLIED THE BRAKES AND SLOWED DOWN . *AK
NHTSA ODI #742825
Mileage unknown · Jan 3, 2001
Exterior LightingSteering
WHILE DRIVING ABOUT 5 MPH STEERING WHEEL LOCKED UP WHITOUT PRIOR WARNING. CONSUMER KEPT DRIVING STRAIGHT. VEHICLE WAS TOWED TO DEALER, AND THEY STATED THAT STEERING WHEEL WAS NOT LOCKED AT TIME WHEN VEHICLE WAS BOUGHT. HOWEVER, VEHICLE WAS FINE. *AK PRIOR TO STEERING WHEEL LOCKING UP, THE CONSUMER HAD PROBLEMS WITH CRUISE …
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WHILE DRIVING ABOUT 5 MPH STEERING WHEEL LOCKED UP WHITOUT PRIOR WARNING. CONSUMER KEPT DRIVING STRAIGHT. VEHICLE WAS TOWED TO DEALER, AND THEY STATED THAT STEERING WHEEL WAS NOT LOCKED AT TIME WHEN VEHICLE WAS BOUGHT. HOWEVER, VEHICLE WAS FINE. *AK PRIOR TO STEERING WHEEL LOCKING UP, THE CONSUMER HAD PROBLEMS WITH CRUISE CONTROL DISENGAGING, THE WINDSHIELD WIPERS MALFUNCTIONING AND CHECK THE ENGINE LIGHT COME ON AND STAYING, BUT HAD ALL FIXED. RECENTLY, THE CONSUMER SAYS THE BACK LIGHTS WORK INTERMITTENTLY. THE CONSUMER IS CONCERNED ABOUT STEERING WHEEL POSSIBLY LOCKING AGAIN IN THE FUTURE. *YH
ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
ON CERTAIN MINIVANS, SOME TRIM MATERIAL CAN LOOSEN AND DROP INTO THE REAR OUTBOARD SEAT BELT ASSEMBLY, CAUSING THE SEAT BELT TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE TRIM WITH FOAM BLOCKERS AND INSPECT AND REPLACE ALL 3RD ROW SEAT BELT ASSEMBLIES. OWNER NOTIFICATION BEGAN JUNE 3, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: MINI VANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT ON THE INTEGRATED CHILD SEAT CAN BECOME DIFFICULT TO EXTRACT WHEN THE SAFETY BELT LATCH PLATE BECOMES CONTAMINATED.
Consequence & remedy
Consequence: THIS CAN CAUSE DIFFICULTY IN RELEASING A CHILD FROM THE RESTRAINT.
Remedy: DEALERS WILL CLEAN THE LATCH MECHANISM. AN EXTENDER WILL BE ADDED TO THE EMERGENCY RELEASE ANCHOR FOR THE CHILD SEAT SAFETY BELTS SO THAT THE RELEASE CLIPS ARE MORE VISIBLE AND ACCESSIBLE TO THE OPERATOR IN THE EVENT THAT THE RETRACTOR MECHANISM CAN NOT BE UNLOCKED. IN ADDITION, AN INSTRUCTIONAL OWNER'S MANUAL SUPPLEMENT CARD WILL BE PROVIDED.
VEHICLE DESCRIPTION: PASSENGER MINIVANS EQUIPPED WITH P215/65R15 GOODYEAR CONQUEST TIRES MOUNTED ON STEEL WHEEL. THE TIRES CAN EXPERIENCE A SUDDEN AIR PRESSURE LOSS WITHOUT WARNING.
Consequence & remedy
Consequence: SUDDEN TIRE FAILURE COULD RESULT IN A LOSS OF DRIVER CONTROL OF THE VEHICLE.
Remedy: DEALERS WILL REPLACE THE TIRES THAT WERE MOUNTED ON STEEL WHEELS.
THE STEEL ROAD WHEELS WERE DAMAGED BY THE EQUIPMENT USED TO MATCH MOUNT THE WHEEL TO THE TIRE.
Consequence & remedy
Consequence: A SCORE MARK WAS MADE ON THE WHEEL, AFFECTING THE DURABILITY OF THE WHEEL.
Remedy: DEALERS WILL REPLACE ALL ROAD WHEELS (AND FULL SIZE SPARE TIRES) WITH NEW WHEELS.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
7
PE02004 · Rear Seat Belt Malfunction
Opened Jan 16, 2002 · Closed Mar 11, 2002
Status: closed (inferred from source dates) · Seat Belts:rear/other
THIS INVESTIGATION WAS OPENED JANUARY 16, 2002, BASED ON SEVEN REPORTS ALLEGING THE THIRD ROW SEAT BELT RETRACTORS FAILED ON CERTAIN 1997 AND 1998 MODEL YEAR CARAVAN AND VOYAGER VEHICLES.THE REPORTS INDICATED A TAR LIKE SUBSTANCE ENTERED THE RETRACTOR MECHANISM, THUS CAUSING THE RETRACTOR TO JAM OR BIND.IN THIS CONDITION THE SEAT BELT IS RENDERED INOPERABLE, AS THE WEBBING CANNOT RETRACT OR BE WITHDRAWN FROM THE RETRACTORS FOR USE.RECALL SCOPE:THE AFFECTED VEHICLES ARE 1997 THROUGH 1999 DODGE CARAVAN, PLYMOUTH VOYAGER, AND CHRYSLER TOWN & CONTRY BUILT ON A SHORT WHEEL BASE CHASSIS.THE INCLUSIVE DATES OF PRODUCTION ARE JUNE 1996 THROUGH OCTOBER 31, 1999.RECALL REMEDY: DAIMLERCHRYSLER DEALERS WILL REPLACE THE MASTIC SOUND BARRIER PATCHES WITH FOAM BLOCKERS, AS WELL AS, INSPECT AND REPLACE ALL THIRD ROW REAR SEAT BELT ASSEMBLIES CONTAMINATED BY THE MASTIC PATCH.
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
EA99013 · Post Collision Fuel System
Opened Jun 11, 1999 · Closed Aug 10, 2001
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
No summary supplied.
PE99010 · POST-COLLISION Fuel System Integrity
Opened Feb 3, 1999 · Closed Jun 11, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
There is no summary currently available
EA97003 · Integrated Child Seat Belt Lockup
Opened Jan 31, 1997 · Closed Aug 19, 1998
Status: closed (inferred from source dates) · Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
Additional source detail variants (2)
Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
ODI CONTINUES TO RECEIVE COMPLAINTS ALLEGING LATCHING/RETRACTOR MECHANISM PROBLEMS.CHRYSLER'S ASSESSMENT OF THE PROBLEM INDICATES THAT OWNERS OF THE VEHICLES ARE NOT ADHERING TO THE CLEANING REQUIREMENTS FOR THE SEAT.THE SEAT APPEARS TO MALFUNCTION IF CRUMBS OF FOOD OR BEVERAGE RESIDUE ACCUMULATES ON THE LATCHING TONGUE IN THEWELL LOCATED BETWEEN THE CHILD'S LEGS.ODI HAS 19 COMPLAINTS OF RETRACT LOCKUP.SEVEN OF THESE COMPLAINTS REPORT CUTTING THE STRAPS TO REMOVE THE CHILD.TWO OF THE SEVEN CONSUMERS ALLEGE THE CHILD WAS CHOKING.CHRYSLER REPORTS 60 OWNER/FIELD REPORTS WHICH INDICATED 19 HARNESSES WERE CUT TO REMOVE THE CHILDREN.ADDITIONAL INFORMATION IS NEEDED TO FULLY ASSESS THE SAFETY CONSEQUENCE OF THE ALLEGED DEFECT AND TO EVALUATE THE CHRYSLER CORPORATION'S RATIONAL FOR NOT CONDUCTING A SAFETY RECALL CAMPAIGN.
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