WHILE TRYING TO GET VAN OUT OF A PARKING SPOT VAN WOULD NOT GO INTO GEAR AT FIRST. AFTER THE VAN WAS PARKED IN DRIVEWAY FOR ABOUT ONE HOUR AND WHEN STARTING VAN AGAIN, VAN WOULD NOT MOVE. VAN WAS TAKEN TO A TRANSMISSION SPECIALIST. THE PLANETARY GEAR WAS REPLACED. CONSUMER WAS INFORMED THAT CHRYSLER CHANGED THE DESIGN OF THE …
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WHILE TRYING TO GET VAN OUT OF A PARKING SPOT VAN WOULD NOT GO INTO GEAR AT FIRST. AFTER THE VAN WAS PARKED IN DRIVEWAY FOR ABOUT ONE HOUR AND WHEN STARTING VAN AGAIN, VAN WOULD NOT MOVE. VAN WAS TAKEN TO A TRANSMISSION SPECIALIST. THE PLANETARY GEAR WAS REPLACED. CONSUMER WAS INFORMED THAT CHRYSLER CHANGED THE DESIGN OF THE PLANETARY GEAR AFTER THIS VEHICLE WAS MADE, TO ACCOUNT FOR THE PROBLEMS IT HAD BEEN CAUSING. *AK *ML
NHTSA ODI #856240
Mileage unknown · Jan 5, 2000
Power Train
AT 16,000 SHOWED SIGNS OF TRANSMISSION FAILURE, BROUGHT BACK MANY TIMES. DID NOT FIX. PLEASE E-MAIL OR PHONE ME. *AK
NHTSA ODI #716922
Mileage unknown · Oct 17, 1999
Power Train
TRANSMISSION FAILURE UNDER ABOVE NORMAL DRIVING CONDITIONS. NEVER TOWED ANYTHING, DRIVEN IN RURAL AREA. MORE HIGHWAY MILES THAN CITY. NOT ALOT OF STARTING AND STOPPING SO TRANSMISSION DOESN'T NEED TO SHIFT ALOT. ALSO HAPPEN ON A PREVIOUSLY OWNED 1994 VOYAGER ABOUT THE SAME MILEAGE. *AK
NHTSA ODI #713422
Mileage unknown · Oct 6, 1999
Power Train
WHEN DRIVING AT 35 TO 40 MPH THE THERE IS A LOUD CLUCKING NOISE, AND THE VEHICLE SHIFTS VERY HARD. *AK
NHTSA ODI #850060
Mileage unknown · Sep 15, 1999
Power Train
21/2- YEAR OLD CHILDVEHICLE WAS ABLE TO BE SHIFT INTO DRIVE WITHOUT HAVING FOOT ON THE BRAKES. HOWEVER, EMERGENCY BRAKE WAS ON, AND VEHICLE DIDN'T MOVE. *AK
NHTSA ODI #844521
Mileage unknown · Aug 2, 1999
Engine And Engine CoolingEquipmentPower Train
AIR CONDITIONER WOULD OVERHEAT DUE TO FAN GOING/BLOWING BACKWARDS. THE ENGINE HAD BLOWN THE HEAD GASKETS AT 16,000 MILES. THE TRANSMISSION WENT OUT. THE VEHICLE HAD MADE POPPING SOUNDS & THEN BROKE DOWN. *AK
NHTSA ODI #844077
Mileage unknown · Apr 28, 1999
Power Train
TRANSMISSION COMPLETELY FAILED WHILE DRIVING THE CAR WITH NO PREVIOUS WARNING. MECHANIC AT DEALERSHIP SAID TRANSMISSION WAS COMPLETELY DESTROYED AND NEED A NEW TRANSMISSION FOR MY 2 YEAR OLD CAR. AFTER TALKING WITH OTHER PLYMOUTH VOYAGER OWNERS, I HAVE FOUND THE SAME PROBLEM TO HAVE HAPPENED WITH THEIR CAR NEEDING NEW TRANSMI…
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TRANSMISSION COMPLETELY FAILED WHILE DRIVING THE CAR WITH NO PREVIOUS WARNING. MECHANIC AT DEALERSHIP SAID TRANSMISSION WAS COMPLETELY DESTROYED AND NEED A NEW TRANSMISSION FOR MY 2 YEAR OLD CAR. AFTER TALKING WITH OTHER PLYMOUTH VOYAGER OWNERS, I HAVE FOUND THE SAME PROBLEM TO HAVE HAPPENED WITH THEIR CAR NEEDING NEW TRANSMISSION AT A COST OF $2,000 -$4000. AFTER REPORTING MY PROBLEM TO CHRYLSER, THEY SAY NO SUCH PROBLEM EXISTS. NO OTHER PROBLEMS REPORTED. CHRYSLER IS FAILING TO DEAL WITH THE PROBLEM AS A WHOLE, IN STEAD JUST ON A CASE BY CASE BASIS. CLEARLY THERE IS A MANUFACTURER DEFECT IN THESE TRANSMISSIONS WHERE THEY ARE NOT MADE TO LAST THE LIFE OF THE CAR. AS OF 1994, CHRYSLER NO LONGER WARRANTIES THE POWER TRAIN WHICH WOULD INCLUDE THE TRANSMISSION FOR 100,000 MILES. I SUSPECT IT IS BECAUSE THEIR WERE TOO MANY WARRANTY CLAIM. THE ONLY WAY TO HAVE THIS WARRNATIED NOW IS UNDER AN EXTENDED WARRANTY. IF I HAD KNOW OF THIS GREAT PROBLEM WITH THESE CARS, PERHAPS I WOULD HAVE PURCHASED THE EXTENDED WARRANTY.
NHTSA ODI #706057
Mileage unknown · Feb 11, 1999
Power Train
TRANSMISSION FAILED WHILE DRIVING ON FREEWAY. ENTIRE TRANSMISSION HAD TO BE REBUILD DUE TO TORQUE CONVERTER FAILURE
NHTSA ODI #703176
Mileage unknown · Feb 10, 1999
Power Train
AUTOMATIC TRANSMISSION DROPPED OUT OF DRIVE WITHOUT WARNING WHILE GOING AT HIGHWAY SPEED OF 65 MPH. TRANSMISSION WOULD NOT STAY IN GEAR. SERVICE TECHNICIAN DROPPED TRANSMISSION PAN AND DISCOVERED METAL SHAVINGS IN PAN. AUTOMATIC TRANSMISSION WAS PROPERLY SERVICED AT PLYMOUTH DEALERSHIP ON THE TWO RECOMMENDED MAINTENANCE SCHEDULE…
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AUTOMATIC TRANSMISSION DROPPED OUT OF DRIVE WITHOUT WARNING WHILE GOING AT HIGHWAY SPEED OF 65 MPH. TRANSMISSION WOULD NOT STAY IN GEAR. SERVICE TECHNICIAN DROPPED TRANSMISSION PAN AND DISCOVERED METAL SHAVINGS IN PAN. AUTOMATIC TRANSMISSION WAS PROPERLY SERVICED AT PLYMOUTH DEALERSHIP ON THE TWO RECOMMENDED MAINTENANCE SCHEDULES RECOMMENDED BY THE OWNERS MANUAL: 17,000 AND 35,000 MILES. THE SCHEDULED MAINTENANCE DID NOT DISCOVER ANY PROBLEMS WITH THE TRANSMISSION. *AK
NHTSA ODI #703143
Mileage unknown · Dec 31, 1998
Power Train
AT 35 MPH & ABOVE, THE TRANSMISSION EMITS A WHISTLE OR WHINE. THE DEALER SAID ITS THE RING & PINON GEARS MAKING THE NOISE BUT ALL CARS DO IT. IF YOU TAKE YOUR FOOT OFF THE GAS OR SHIFT INTO NEUTRAL AT 35 MPH THE NOISE STOPS. ITS BEEN GETTING WORSE IN THE LAST MONTH.
ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
ON CERTAIN MINIVANS, SOME TRIM MATERIAL CAN LOOSEN AND DROP INTO THE REAR OUTBOARD SEAT BELT ASSEMBLY, CAUSING THE SEAT BELT TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE TRIM WITH FOAM BLOCKERS AND INSPECT AND REPLACE ALL 3RD ROW SEAT BELT ASSEMBLIES. OWNER NOTIFICATION BEGAN JUNE 3, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: MINI VANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT ON THE INTEGRATED CHILD SEAT CAN BECOME DIFFICULT TO EXTRACT WHEN THE SAFETY BELT LATCH PLATE BECOMES CONTAMINATED.
Consequence & remedy
Consequence: THIS CAN CAUSE DIFFICULTY IN RELEASING A CHILD FROM THE RESTRAINT.
Remedy: DEALERS WILL CLEAN THE LATCH MECHANISM. AN EXTENDER WILL BE ADDED TO THE EMERGENCY RELEASE ANCHOR FOR THE CHILD SEAT SAFETY BELTS SO THAT THE RELEASE CLIPS ARE MORE VISIBLE AND ACCESSIBLE TO THE OPERATOR IN THE EVENT THAT THE RETRACTOR MECHANISM CAN NOT BE UNLOCKED. IN ADDITION, AN INSTRUCTIONAL OWNER'S MANUAL SUPPLEMENT CARD WILL BE PROVIDED.
VEHICLE DESCRIPTION: PASSENGER MINIVANS EQUIPPED WITH P215/65R15 GOODYEAR CONQUEST TIRES MOUNTED ON STEEL WHEEL. THE TIRES CAN EXPERIENCE A SUDDEN AIR PRESSURE LOSS WITHOUT WARNING.
Consequence & remedy
Consequence: SUDDEN TIRE FAILURE COULD RESULT IN A LOSS OF DRIVER CONTROL OF THE VEHICLE.
Remedy: DEALERS WILL REPLACE THE TIRES THAT WERE MOUNTED ON STEEL WHEELS.
THE STEEL ROAD WHEELS WERE DAMAGED BY THE EQUIPMENT USED TO MATCH MOUNT THE WHEEL TO THE TIRE.
Consequence & remedy
Consequence: A SCORE MARK WAS MADE ON THE WHEEL, AFFECTING THE DURABILITY OF THE WHEEL.
Remedy: DEALERS WILL REPLACE ALL ROAD WHEELS (AND FULL SIZE SPARE TIRES) WITH NEW WHEELS.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
7
PE02004 · Rear Seat Belt Malfunction
Opened Jan 16, 2002 · Closed Mar 11, 2002
Status: closed (inferred from source dates) · Seat Belts:rear/other
THIS INVESTIGATION WAS OPENED JANUARY 16, 2002, BASED ON SEVEN REPORTS ALLEGING THE THIRD ROW SEAT BELT RETRACTORS FAILED ON CERTAIN 1997 AND 1998 MODEL YEAR CARAVAN AND VOYAGER VEHICLES.THE REPORTS INDICATED A TAR LIKE SUBSTANCE ENTERED THE RETRACTOR MECHANISM, THUS CAUSING THE RETRACTOR TO JAM OR BIND.IN THIS CONDITION THE SEAT BELT IS RENDERED INOPERABLE, AS THE WEBBING CANNOT RETRACT OR BE WITHDRAWN FROM THE RETRACTORS FOR USE.RECALL SCOPE:THE AFFECTED VEHICLES ARE 1997 THROUGH 1999 DODGE CARAVAN, PLYMOUTH VOYAGER, AND CHRYSLER TOWN & CONTRY BUILT ON A SHORT WHEEL BASE CHASSIS.THE INCLUSIVE DATES OF PRODUCTION ARE JUNE 1996 THROUGH OCTOBER 31, 1999.RECALL REMEDY: DAIMLERCHRYSLER DEALERS WILL REPLACE THE MASTIC SOUND BARRIER PATCHES WITH FOAM BLOCKERS, AS WELL AS, INSPECT AND REPLACE ALL THIRD ROW REAR SEAT BELT ASSEMBLIES CONTAMINATED BY THE MASTIC PATCH.
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
EA99013 · Post Collision Fuel System
Opened Jun 11, 1999 · Closed Aug 10, 2001
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
No summary supplied.
PE99010 · POST-COLLISION Fuel System Integrity
Opened Feb 3, 1999 · Closed Jun 11, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
There is no summary currently available
EA97003 · Integrated Child Seat Belt Lockup
Opened Jan 31, 1997 · Closed Aug 19, 1998
Status: closed (inferred from source dates) · Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
Additional source detail variants (2)
Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
ODI CONTINUES TO RECEIVE COMPLAINTS ALLEGING LATCHING/RETRACTOR MECHANISM PROBLEMS.CHRYSLER'S ASSESSMENT OF THE PROBLEM INDICATES THAT OWNERS OF THE VEHICLES ARE NOT ADHERING TO THE CLEANING REQUIREMENTS FOR THE SEAT.THE SEAT APPEARS TO MALFUNCTION IF CRUMBS OF FOOD OR BEVERAGE RESIDUE ACCUMULATES ON THE LATCHING TONGUE IN THEWELL LOCATED BETWEEN THE CHILD'S LEGS.ODI HAS 19 COMPLAINTS OF RETRACT LOCKUP.SEVEN OF THESE COMPLAINTS REPORT CUTTING THE STRAPS TO REMOVE THE CHILD.TWO OF THE SEVEN CONSUMERS ALLEGE THE CHILD WAS CHOKING.CHRYSLER REPORTS 60 OWNER/FIELD REPORTS WHICH INDICATED 19 HARNESSES WERE CUT TO REMOVE THE CHILDREN.ADDITIONAL INFORMATION IS NEEDED TO FULLY ASSESS THE SAFETY CONSEQUENCE OF THE ALLEGED DEFECT AND TO EVALUATE THE CHRYSLER CORPORATION'S RATIONAL FOR NOT CONDUCTING A SAFETY RECALL CAMPAIGN.
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