THE DASHBOARD AIRBAG WARNING LIGHT BEGAN TO STAY ON CONTINUALLY. UNDER WARRANTY, IN MARCH OF 2000, THE DEALER REPLACED BOTH THE AIRBAG AND THE CLOCKSPRING ASSEMBLY. THE PROBLEM APPEARED TO BE FIXED. HOWEVER, I BEGAN NOTING SEVERAL MONTHS AGO THAT THE AIRBAG WARNING LIGHT WILL COME ON AT RANDOM TIMES. I SPOKE TO THE DEALER'S …
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THE DASHBOARD AIRBAG WARNING LIGHT BEGAN TO STAY ON CONTINUALLY. UNDER WARRANTY, IN MARCH OF 2000, THE DEALER REPLACED BOTH THE AIRBAG AND THE CLOCKSPRING ASSEMBLY. THE PROBLEM APPEARED TO BE FIXED. HOWEVER, I BEGAN NOTING SEVERAL MONTHS AGO THAT THE AIRBAG WARNING LIGHT WILL COME ON AT RANDOM TIMES. I SPOKE TO THE DEALER'S SERVICE REP AND I WAS TOLD THAT THE CLOCKSPRING WAS AGAIN DEFECTIVE. I HAVE LEARNED THAT CHRYSLER HAS REPLACED SOME 124,000 OF THESE AT CUSTOMER COST. THIS IS A DEFINITE SAFETY ISSUE AND CHRYSLER NEEDS TO DO A RECALL ASAP. DON'T LET THEM STALL FOR YEARS AS YOU LET THEM DO WITH THE ENGINE FIRE RECALL. I JUST HAD THAT DONE, SOME 2 AND A HALF YEARS AFTER THE PROBLEM WAS APPARENT.*AK
NHTSA ODI #758909
Mileage unknown · Feb 5, 2002
Air BagsElectrical SystemVehicle Speed Control
AIRBAG LIGHT REMAINS ILLUMINATED ON THE DASH. ALSO, STATED HORN AND CRUISE CONTROL ARE INOPERATIVE. DEALER HAS STATED AIRBAG CLOCKSPRING IS THE SOURCE OF THE PROBLEM. PLEASE PROVIDE FURTHER DETAILS.*AK
NHTSA ODI #8003565
Mileage unknown · Dec 28, 2001
Air BagsVisibility
WINDSHIELD WIPERS COME ON WITHOUT TURNING THEM ON, VAN WAS TAKEN TO THE DEALER ABOUT THREE TIMES WITHOUT THE DEFECT BEING CORRECTED. AIR BAG LIGHTS CAME ON ALSO. VEHICLE IS NOW OUT OF WARRANTY AND NOW THE AIR BAG LIGHT IS ON ALL THE TIME, HORN DOES NOT WORK AND THE CRUISE CONTROL DOES NOT WORK
NHTSA ODI #756122
Mileage unknown · Dec 26, 2001
Air BagsElectrical SystemVehicle Speed Control
AIR BAG LIGHT STAYS ILLUMINATED WHILE IN MOTION. ALSO, HORN ASSEMBLY AND CRUISE CONTROL ARE INOPERABLE. DEALER HAS BEEN NOTIFIED.*AK
NHTSA ODI #8001073
Mileage unknown · Dec 22, 2001
Air Bags
DEFECTIVE CLOCKSPRING, CAUSING SAFETY SYSTEMS NOT TO WORK. *AK
NHTSA ODI #755958
Mileage unknown · Dec 8, 2001
Air BagsVehicle Speed Control
I FIRST NOTICED THIS PROBLEM WHEN CRUISE CONTROL QUIT WORKING. HORN QUIT AT THE SAME TIME AND AIR BAG RED LIGHT CAME ON AND HAS STAYED ON. *AK
NHTSA ODI #755443
Mileage unknown · Nov 6, 2001
Air BagsElectrical SystemVehicle Speed Control
CLOCK SPING COMPONENT FAILED CAUSING DEACTIVATION OF AIR BAG, HORN, AND CRUISE CONTROL. I BELIEVE THIS IS A DESIGN DEFECT AND A SAFETY ISSUE AND THIS PART SHOULD BE RECALLED AND THE MANUFACTURER SHOULD REPAIR FREE OF CHARGE TO THE CONSUMER.*AK
NHTSA ODI #754160
Mileage unknown · Oct 25, 2001
Air Bags
AIR BAG LIGHT ILLUMINATED ON DASHBOARD WHICH HAS CAUSED HORN TO BECOME INOPERABLE.*AK *JB
NHTSA ODI #898207
Mileage unknown · Oct 15, 2001
Air BagsElectrical SystemVehicle Speed Control
AIRBAG LIGHT CAME ON THE DASHBOARD, AND CRUISE CONTROL/ HORN WENT OUT. ALSO, TRANMISSION WAS MALFUNCTIONING. WHEN PUTTING IT IN GEAR VEHICLE MAKES A LOUD NOISE. DEALERSHIP IS AWARE OF PROBLEM. *AK
NHTSA ODI #897759
Mileage unknown · Oct 12, 2001
Air BagsElectrical SystemVehicle Speed Control
ON THE MORNING OF SEPT 28, 2001, I STARTED MY '97 PLYMOUTH VOYAGER TO BEGIN A VACATION TRIP. AFTER A FEW MINUTES WITH THE ENGINE RUNNING, I NOTICED THAT THE AIR BAG WARNING LIGHT STAYED ILLUMINATED. DURING THE TRIP, I ALSO DISCOVERED THAT NEITHER THE HORN NOR THE CRUISE CONTROL WORKED. THESE SYMPTOMS APPEAR SIMILAR TO RECALL …
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ON THE MORNING OF SEPT 28, 2001, I STARTED MY '97 PLYMOUTH VOYAGER TO BEGIN A VACATION TRIP. AFTER A FEW MINUTES WITH THE ENGINE RUNNING, I NOTICED THAT THE AIR BAG WARNING LIGHT STAYED ILLUMINATED. DURING THE TRIP, I ALSO DISCOVERED THAT NEITHER THE HORN NOR THE CRUISE CONTROL WORKED. THESE SYMPTOMS APPEAR SIMILAR TO RECALL #01V153000.. *AK
ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
ON CERTAIN MINIVANS, SOME TRIM MATERIAL CAN LOOSEN AND DROP INTO THE REAR OUTBOARD SEAT BELT ASSEMBLY, CAUSING THE SEAT BELT TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE TRIM WITH FOAM BLOCKERS AND INSPECT AND REPLACE ALL 3RD ROW SEAT BELT ASSEMBLIES. OWNER NOTIFICATION BEGAN JUNE 3, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: MINI VANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT ON THE INTEGRATED CHILD SEAT CAN BECOME DIFFICULT TO EXTRACT WHEN THE SAFETY BELT LATCH PLATE BECOMES CONTAMINATED.
Consequence & remedy
Consequence: THIS CAN CAUSE DIFFICULTY IN RELEASING A CHILD FROM THE RESTRAINT.
Remedy: DEALERS WILL CLEAN THE LATCH MECHANISM. AN EXTENDER WILL BE ADDED TO THE EMERGENCY RELEASE ANCHOR FOR THE CHILD SEAT SAFETY BELTS SO THAT THE RELEASE CLIPS ARE MORE VISIBLE AND ACCESSIBLE TO THE OPERATOR IN THE EVENT THAT THE RETRACTOR MECHANISM CAN NOT BE UNLOCKED. IN ADDITION, AN INSTRUCTIONAL OWNER'S MANUAL SUPPLEMENT CARD WILL BE PROVIDED.
VEHICLE DESCRIPTION: PASSENGER MINIVANS EQUIPPED WITH P215/65R15 GOODYEAR CONQUEST TIRES MOUNTED ON STEEL WHEEL. THE TIRES CAN EXPERIENCE A SUDDEN AIR PRESSURE LOSS WITHOUT WARNING.
Consequence & remedy
Consequence: SUDDEN TIRE FAILURE COULD RESULT IN A LOSS OF DRIVER CONTROL OF THE VEHICLE.
Remedy: DEALERS WILL REPLACE THE TIRES THAT WERE MOUNTED ON STEEL WHEELS.
THE STEEL ROAD WHEELS WERE DAMAGED BY THE EQUIPMENT USED TO MATCH MOUNT THE WHEEL TO THE TIRE.
Consequence & remedy
Consequence: A SCORE MARK WAS MADE ON THE WHEEL, AFFECTING THE DURABILITY OF THE WHEEL.
Remedy: DEALERS WILL REPLACE ALL ROAD WHEELS (AND FULL SIZE SPARE TIRES) WITH NEW WHEELS.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
7
PE02004 · Rear Seat Belt Malfunction
Opened Jan 16, 2002 · Closed Mar 11, 2002
Status: closed (inferred from source dates) · Seat Belts:rear/other
THIS INVESTIGATION WAS OPENED JANUARY 16, 2002, BASED ON SEVEN REPORTS ALLEGING THE THIRD ROW SEAT BELT RETRACTORS FAILED ON CERTAIN 1997 AND 1998 MODEL YEAR CARAVAN AND VOYAGER VEHICLES.THE REPORTS INDICATED A TAR LIKE SUBSTANCE ENTERED THE RETRACTOR MECHANISM, THUS CAUSING THE RETRACTOR TO JAM OR BIND.IN THIS CONDITION THE SEAT BELT IS RENDERED INOPERABLE, AS THE WEBBING CANNOT RETRACT OR BE WITHDRAWN FROM THE RETRACTORS FOR USE.RECALL SCOPE:THE AFFECTED VEHICLES ARE 1997 THROUGH 1999 DODGE CARAVAN, PLYMOUTH VOYAGER, AND CHRYSLER TOWN & CONTRY BUILT ON A SHORT WHEEL BASE CHASSIS.THE INCLUSIVE DATES OF PRODUCTION ARE JUNE 1996 THROUGH OCTOBER 31, 1999.RECALL REMEDY: DAIMLERCHRYSLER DEALERS WILL REPLACE THE MASTIC SOUND BARRIER PATCHES WITH FOAM BLOCKERS, AS WELL AS, INSPECT AND REPLACE ALL THIRD ROW REAR SEAT BELT ASSEMBLIES CONTAMINATED BY THE MASTIC PATCH.
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
EA99013 · Post Collision Fuel System
Opened Jun 11, 1999 · Closed Aug 10, 2001
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
No summary supplied.
PE99010 · POST-COLLISION Fuel System Integrity
Opened Feb 3, 1999 · Closed Jun 11, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
There is no summary currently available
EA97003 · Integrated Child Seat Belt Lockup
Opened Jan 31, 1997 · Closed Aug 19, 1998
Status: closed (inferred from source dates) · Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
Additional source detail variants (2)
Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
ODI CONTINUES TO RECEIVE COMPLAINTS ALLEGING LATCHING/RETRACTOR MECHANISM PROBLEMS.CHRYSLER'S ASSESSMENT OF THE PROBLEM INDICATES THAT OWNERS OF THE VEHICLES ARE NOT ADHERING TO THE CLEANING REQUIREMENTS FOR THE SEAT.THE SEAT APPEARS TO MALFUNCTION IF CRUMBS OF FOOD OR BEVERAGE RESIDUE ACCUMULATES ON THE LATCHING TONGUE IN THEWELL LOCATED BETWEEN THE CHILD'S LEGS.ODI HAS 19 COMPLAINTS OF RETRACT LOCKUP.SEVEN OF THESE COMPLAINTS REPORT CUTTING THE STRAPS TO REMOVE THE CHILD.TWO OF THE SEVEN CONSUMERS ALLEGE THE CHILD WAS CHOKING.CHRYSLER REPORTS 60 OWNER/FIELD REPORTS WHICH INDICATED 19 HARNESSES WERE CUT TO REMOVE THE CHILDREN.ADDITIONAL INFORMATION IS NEEDED TO FULLY ASSESS THE SAFETY CONSEQUENCE OF THE ALLEGED DEFECT AND TO EVALUATE THE CHRYSLER CORPORATION'S RATIONAL FOR NOT CONDUCTING A SAFETY RECALL CAMPAIGN.
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