2002 Plymouth Prowler

TL* THE CONTACT OWNS A 2002 PLYMOUTH PROWLER. WHILE THE VEHICLE WAS BEING PULLED OUT OF THE GARAGE, THE BALL JOINT DETACHED FROM THE LOWER PASSENGER SIDE CONTROL ARM. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO FIRST CHRYSLER DODGE JEEP RAM (280 EAST WASHINGTON ST ROUTE ONE, NORTH ATTLEBOROUGH, MA) WHERE IT WAS CONFIRMED THAT THE BALL JOINT DETACHED AND THE BALL JOINT ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFUSED TO COVER THE VEHICLE PER NHTSA CAMPAIGN NUMBER: 03V034000 (SUSPENSION) BECAUSE THE VEHICLE WAS PREVIOUSLY SERVICED PER THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 65,080. THE VIN WAS NOT AVAILABLE.

THE VEHICLE'S HOOD SHOCKS DO NOT SUPPORT THE HOOD'S WEIGHT. I HAVE HAD THE HOOD CRASH DOWN SEVERAL TIMES, INCLUDING ONCE ON MY HAND CAUSING INJURY. OTHER OWNERS OF PLYMOUTH/CHRYSLER PROWLERS HAVE REPORTED CHANGING THE HOOD SHOCKS SEVERAL TIMES WITH NO SOLUTION. SEVERAL OWNERS HAVE ALSO REPORTED BEING HIT ON THE HEAD WHILE LOOKING UNDER THE HOOD, HAVING INJURED THEIR WRISTS AND FINGERS FROM HOODS CRASHING DOWN. THIS IS A DEFECTIVE DESIGN WHICH RESULTS IN A DANGEROUS CONDITION THAT THE VEHICLE MANUFACTURER REFUSES TO ACKNOWLEDGE AND REMEDY VOLUNTARILY.