THE REMOVABLE HEAD RESTS IN MY 2000 CHRYSLER GRAND VOYAGER HAVE A DESIGN FLAW. THE METAL SUPPORTS THAT EXTEND INTO THE PADDING ARE NOW PROTRUDING THROUGH THAT PADDING, BUT NOT THROUGH THE OUTER VINYL COVER, IN THE EVENT OF AN ACCIDENT, THE PASSENGERS HEAD WILL MAKE CONTACT WITH THE METAL AND LIKELY RECEIVE INJURIES FROM IT. …
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THE REMOVABLE HEAD RESTS IN MY 2000 CHRYSLER GRAND VOYAGER HAVE A DESIGN FLAW. THE METAL SUPPORTS THAT EXTEND INTO THE PADDING ARE NOW PROTRUDING THROUGH THAT PADDING, BUT NOT THROUGH THE OUTER VINYL COVER, IN THE EVENT OF AN ACCIDENT, THE PASSENGERS HEAD WILL MAKE CONTACT WITH THE METAL AND LIKELY RECEIVE INJURIES FROM IT. THE HEADRESTS HAVE BEEN TURNED AROUND BACKWARDS TO PREVENT SUCH AN OCCURRENCE, THOUGH THEY ARE NOW NOT ADJUSTABLE AND WILL ONLY PROVIDE HEAD/NECK SUPPORT TO A CHILD. MY VAN CONTAINS 4 OF THESE HEADRESTS. I HAVE OWNED THE VEHICLE FOR 4 YEARS AND ALL OF THEM HAVE DETERIORATED DURING THIS TIME. *TR
NHTSA ODI #10290284
Mileage unknown · Jan 14, 2002
SeatsCrash
CONSUMER WAS SITTING IN LINE TO PAY HER TOW FEE. AFTERWARDS SHE STOPPED IN LINE TO LET ANOTHER VEHICLE GET IN FRONT OF HER. AND WITHOUT PRIOR WARNING, A TRACTOR TRAILER HIT CONSUMER'S VEHICLE. UPON IMPACT, DRIVER'S SIDE SEAT BROKE AND TWISTED AND THEW HER BETWEEN PASSENGER'S SEAT. DEALERSHIP WAS AWARE OF PROBLEM.*AK
NHTSA ODI #8002162
Mileage unknown · Mar 13, 2001
Air BagsSeatsCrashInjury
WHILE SLOWING WITH TRAFFIC ANOTHER VEHICLE CAME FROM LEFT HAND LANE AT ABOUT 45 MPH AND HIT CONSUMER'S VEHICLE ON THE REAR. THEN, CONSUMER HIT CAR IN FRONT OF HIM. UPON IMPACT, DRIVER'S SEAT BROKE AND FELL BACKWARDS. *AK THE PASSENGER SEAT BROKE TOO. THE AIR BAGS FAILED TO DEPLOY. *YH
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3
EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
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