UPON ARRIVING HOME FROM WORK I BACKED THE VEHICLE INTO MY DRIVEWAY AND FOUND THE VEHICLE WOULD NOT MOVE AND THE PASSENGER SIDE FRONT TIRE WAS RUBBING AGAINST THE UNDERCARRIAGE. INVESTIGATION AFTER REMOVING THE TIRE FOUND THE OUTER TIE ROD BALL JOINT HAD SEPARATED AND COLLAPSED. INSPECTION OF THE PART FOUND NO APPARENT LUBRICATI…
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UPON ARRIVING HOME FROM WORK I BACKED THE VEHICLE INTO MY DRIVEWAY AND FOUND THE VEHICLE WOULD NOT MOVE AND THE PASSENGER SIDE FRONT TIRE WAS RUBBING AGAINST THE UNDERCARRIAGE. INVESTIGATION AFTER REMOVING THE TIRE FOUND THE OUTER TIE ROD BALL JOINT HAD SEPARATED AND COLLAPSED. INSPECTION OF THE PART FOUND NO APPARENT LUBRICATION AND RUST APPEARED ON THE BALL SECTION. VEHICLE WAS TOWED TO MY MECHANICS SHOP AND THE PART REMOVED AND REPLACED WITH A NEW UNIT. I ASKED IF THE DRIVERS SIDE TIE ROD WAS ALSO IN NEED OF REPLACEMENT BUT INSPECTION BY MY MECHANIC APPARENTLY FOUND THE UNIT TO BE INTACT. THE REMOVED PART WAS DISCARDED UNFORTUNATELY BUT THE MECHANIC INDICATED HE'S SEEN THE SAME FAILURE ON OTHER VEHICLES OF THE SAME MANUFACTURER [CHRYSLER CORP] *JB
NHTSA ODI #10158244
73,000 miles · Apr 20, 2004
Engine And Engine CoolingEquipmentSteering
THE STRUTS FAILED. THE CAUSE HAD NOT BEEN DETERMINED. THE PART HAD BEEN REPLACED THREE TIMES WITHIN ONE YEAR. *JB THERE WERE ENGINE PROBLEMS, THE SPARK PLUGS CONTINUED TO GET DIRTY, TWO SETS OF TIRES WERE LOST, THERE WAS AN ODOR COMING FROM THE AC, THERE WAS A LEAK COMING FROM THE MAIN SEAL AND LEFT REAR CORNER OF THE HEAD…
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THE STRUTS FAILED. THE CAUSE HAD NOT BEEN DETERMINED. THE PART HAD BEEN REPLACED THREE TIMES WITHIN ONE YEAR. *JB THERE WERE ENGINE PROBLEMS, THE SPARK PLUGS CONTINUED TO GET DIRTY, TWO SETS OF TIRES WERE LOST, THERE WAS AN ODOR COMING FROM THE AC, THERE WAS A LEAK COMING FROM THE MAIN SEAL AND LEFT REAR CORNER OF THE HEAD, THE HEATER FAN ONLY WORKED ON HIGH, THERE WAS A TAPPING NOISE COMING FROM THE ENGINE COMPARTMENT WHEN THE VEHICLE WAS FIRST STARTED THEN GOES AWAY, THERE WAS A CLUNKING NOISE IN THE FRONT WHEELS, THE FLASH MODULE CAUSED THE ENGINE LIGHT TO COME ON AND THE UPSTREAM #2 SENSOR WAS REPLACED, THE STEERING RACK HAD BROKEN, THE TEMPERATURE GAUGE WAS INOPERATIVE, AND THE AC BELT WAS CRACKED. *SC THE CONSUMER HAS SINCE TRADED THE VEHICLE. *JB
NHTSA ODI #10055741
56,010 miles · Jan 15, 2004
Engine And Engine CoolingSuspension
ENGINE: CANSHAFT OIL SEAL FELL OUT, RUINED ENGINE, REQUIRED REBUILDING ENGINE. CHRYSLER REFUSED TO PAY. I FOUND A TSB THAT PROVIDES A RETAINER TO KEEP OIL SEAL FROM FALLING OUT. ENGINE HAS SEVERE VIBRATION AT IDLE. CAN NOT FIND CAUSE. FRONT SUSPENSION: LOUD CLUNK NEAR DRIVERS FOOTWELL, MANY RATTLES. FOUND FAILED FRONT LOWER C…
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ENGINE: CANSHAFT OIL SEAL FELL OUT, RUINED ENGINE, REQUIRED REBUILDING ENGINE. CHRYSLER REFUSED TO PAY. I FOUND A TSB THAT PROVIDES A RETAINER TO KEEP OIL SEAL FROM FALLING OUT. ENGINE HAS SEVERE VIBRATION AT IDLE. CAN NOT FIND CAUSE. FRONT SUSPENSION: LOUD CLUNK NEAR DRIVERS FOOTWELL, MANY RATTLES. FOUND FAILED FRONT LOWER CONTROL ARM REAR BUSHING. WHILE REPAIRING ALSO FOUND BOTH OUTER TIE ROD ENDS WORN AND LEFT SIDE INNER TIE ROD END WORN. SWAY BAR LINK WAS ALSO WORN. NO HELP FROM CHRYSLER AT ALL. REAR WHEEL BEARING LOOSE. TIGHTENED RETAINER NUT TO SPECIFIED 185 FT LBS. WHICH CORRECTED PROBLEM.
NHTSA ODI #10070314
Mileage unknown · Aug 13, 2002
Suspension
97 V 201 000/WHILE PULLING INTO A PARKING LOT RIGHT FRONT LOWER BALL JOINT BROKE. DEALER CONTACTED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
NHTSA ODI #8016081
Mileage unknown · Jun 28, 2002
Suspension
LOWER BALL JOINT DISCONNECTED WHILE DRIVING AT 25-30 MPH. DEALER CONTACTED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
NHTSA ODI #8012930
Mileage unknown · Mar 4, 2001
Engine And Engine CoolingService Brakes, HydraulicSteering
THE STEERING GEAR FAILED, THE DEALER REPLACED IT BUT INSTALLED IT INCORRECTLY, THEY ARE NOT WILLING TO FIX IT. NLM
NHTSA ODI #785320
Mileage unknown · Feb 7, 2001
Engine And Engine CoolingSuspension
LOWER CONTROL ARM IS MAKING A POPPING SOUND. ALSO, HEADGASKET BLEW. *AK
NHTSA ODI #879986
Mileage unknown · May 15, 2000
SteeringSuspension
NOISE IN THE FRONT WAS REPORTED TO DEALER ON APRIL 27, 2000. CAR WAS PUT UP ON RACK, BUT NO DEFECT WAS FOUND BY MECHANIC AT THAT TIME. WHILE TURNING ONTO MAIN ROAD FROM SIDE ROAD, TIE ROD BROKE. REPAIRING MECHANIC ( NOT DEALER) NOTED EXCESSIVE WEAR OF TIE RODS, FOR MILEAGE ON VEHICLE, AND REPLACED BOTH SIDES. HAD I BEEN UP …
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NOISE IN THE FRONT WAS REPORTED TO DEALER ON APRIL 27, 2000. CAR WAS PUT UP ON RACK, BUT NO DEFECT WAS FOUND BY MECHANIC AT THAT TIME. WHILE TURNING ONTO MAIN ROAD FROM SIDE ROAD, TIE ROD BROKE. REPAIRING MECHANIC ( NOT DEALER) NOTED EXCESSIVE WEAR OF TIE RODS, FOR MILEAGE ON VEHICLE, AND REPLACED BOTH SIDES. HAD I BEEN UP TO SPEED I COULD HAVE BEEN INVOLVED IN A SERIOUS ACCIDENT. DEALER OF VEHICLE SUPPOSEDLY DID A SAFETY CHECK BEFORE WE TOOK DELIVERY. *AK
NHTSA ODI #722685
Mileage unknown · Mar 20, 2000
Suspension
RECALL 97V201000/LOWER CONTROL ARM. CONSUMER HAS CONTACTED DEALER ON SEVERAL OCCASIONS, AND WAS UNBALE TO GET AN APPOINTMENT TO REPAIR VEHICLE. SEEKING NHTSA HELP IN THIS MATTER. *AK
NHTSA ODI #858878
Mileage unknown · Mar 2, 2000
Suspension
DURING WARM WEATHER, FRONT END NOISE AS YOU GO OVER ANY BUMP IN ROAD SIMILAR TO A SPRING NEEDING OIL. WAS TOLD SWAY BAR PROBLEM WITH NATIONAL BACKORDER AND UNAVAILABLE. DURING COLD WEATHER, GRINDING NOISE WHEN NEGOTIATING LEFT TURN- NOISE AT FRONT END. *AK
ON CERTAIN PASSENGER VEHICLES, THE FLOOR SHIFTER IGNITION-PARK INTERLOCK MAY FAIL AND ALLOW THE SHIFTER TO BE MOVED OUT OF THE PARK POSITION WITH THE KEY REMOVED. AN INOPERATIVE INTERLOCK MAY ALSO ALLOW THE KEY TO BE REMOVED WHEN THE SHIFTER HAS NOT BEEN PLACED IN THE PARK POSITION.
Consequence & remedy
Consequence: EITHER CIRCUMSTANCE MAY RESULT IN THE VEHICLE ROLLING AWAY WITHOUT WARNING.
Remedy: DEALERS WILL INSTALL A NEW LOAD-LIMITING PUSH ROD INTO THE FLOOR SHIFTER LEVER OF THE AFFECTED VEHICLES. OWNER NOTIFICATION BEGAN ON JUNE 14, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS. THE ADJUSTMENT OF THE CABLE CONNECTING THE CONSOLE SHIFTER MECHANISM TO THE IGNITION KEY CAN CAUSE A TRAPPED KEY CONDITION WHICH CAN RESULT IN A LOW FORCE REQUIRED TO DEPRESS THE SHIFT BUTTON. A COMBINATION OF APPLYING A MIS-ADJUSTED RELEASE BUTTON WITH A LOW FORCE ATTEMPT TO SHIFT OUT OF PARK WITH THE KEY IN THE LOCKED POSITION, CAN BREAK THE CONNECTING PIN IN THE SHIFTER.
Consequence & remedy
Consequence: IF THIS HAPPENS, THE "IGNITION-PARK" INTERLOCK SYSTEM WILL BE NONFUNCTIONAL.
Remedy: DEALERS WILL INSPECT FOR PROPER OPERATION OF THE SYSTEM. ANY VEHICLES THAT ARE NOT FUNCTIONAL AFTER THE INSPECTION WILL HAVE THE SHIFT MECHANISM AND CABLE REPLACED WITH A "SELF-ADJUSTING" DESIGN.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE LOWER CONTROL ARM BALL JOINT CAN SEPARATE DUE TO LOSS OF LUBRICATION.
Consequence & remedy
Consequence: SEPARATION OF THE BALL JOINT COULD CAUSE A LOSS OF STEERING CONTROL INCREASING THE RISK OF A VEHICLE CRASH.
Remedy: DEALERS WILL INSPECT THE BALL JOINT END HOUSING COVER SEAL FOR LEAKAGE WITH A HIGH PRESSURE AIR TESTER AND THE RUBBER BOOT WILL BE VISUALLY INSPECTED FOR DAMAGE. IF THE COVER SEAL LEAKS OR THE BOOT IS DAMAGED, THE LOWER CONTROL ARM WILL BE REPLACED.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE SECONDARY HOOD LATCH SPRING CAN DISENGAGE FROM ITS RETENTION HOLE IF THE HOOD IS SLAMMED SHUT.
Consequence & remedy
Consequence: IF THIS CONDITION OCCURS SIMULTANEOUSLY WITHOUT ENGAGING THE PRIMARY LATCH, THE HOOD WOULD NOT BE RESTRAINED INCREASING THE RISK OF A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE SECONDARY HOOD LATCH SPRING WITH A LONGER END HOOK SPRING.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3
EA03011 · Auto Trans IGNITION-PARK Interlock
Opened Jul 17, 2003 · Closed Jan 30, 2004
Status: closed (inferred from source dates) · Power Train:automatic Transmission; Power Train:automatic Transmission:lever And Linkage:floor Shift
THE MANUFACTURER REPORTS ABOVE ARE BASED ON DAIMLERCHRYSLER?S (DC) ANALYSIS OF MODEL YEAR (MY) 1998 (POPULATION = 356,384) AND 1999 (POPULATION = 486,948) JA, JX AND LH FAMILY SUBJECT VEHICLE DATA (EARLIER MYS EXCLUDED).THE POPULATION NUMBER INCLUDES ALL MYS.THE PRECISE NUMBER OF DUPLICATES BETWEEN ODI AND DC REPORTS CANNOT BE DETERMINED DUE TO MISSING OR INCOMPLETE INFORMATION.THE FATALITY INCIDENT INVOLVED AN ELDERLY PERSON WHO ATTEMPTED TO STOP A ROLL AWAY VEHICLE AND RECEIVED FATAL INJURIES.ODI ALSO GATHERED INFORMATION ON MY 1997-99 PROWLER VEHICLES IN THIS INVESTIGATION. THE PROWLER VEHICLES WERE MANUFACTURED WITH A DIFFERENT DESIGN SHIFTER MECHANISM (THE SHIFT LEVER IS SHORTER).THERE ARE NO COMPLAINTS OF PROWLER INTERLOCK FAILURE IN ODI?S DATABASE, AND DC HAS RECEIVED NO REPORTS EITHER.THE PROWLER IS EXCLUDED FROM THE RECALL SCOPE.THE INVESTIGATION INVOLVED A CONDITION WHERE THE INTERLOCK SYSTEM COULD FAIL (OR BE MADE INOPERATIVE BY THE OPERATOR) DURING VEHICLE USE, POSSIBLY INADVERTENTLY.THE INTERLOCK SYSTEM IS REQUIRED UNDER FMVSS 114.WITH THE TRANSMISSION IN THE PARK POSITION AND THE IGNITION KEY OFF, THE COMBINED ACTION OF PRESSING THE SHIFT BUTTON AND PULLING THE SHIFT LEVER REARWARD MAY RESULT IN THE OPERATOR OVERCOMING THE INTERLOCK SYSTEM AND CAUSE THE MECHANICAL LINKAGE OF THE SYSTEM TO DISCONNECT.WHEN THIS OCCURS, THERE IS NO OVERT INDICATION TO AN OPERATOR THAT THE SYSTEM IS DEFEATED, AND AN INCREASED RISK OF VEHICLE ROLL-AWAY EXISTS.UNDER RECALL 04V021, DC WILL REPLACE DAMAGED SHIFT MECHANISMS, AND WILL INSTALL ON ALL VEHICLES A DEVICE WHICH INHIBITS THE OPERATOR?S ABILITY TO OVERCOME THE INTERLOCK AND DEFEAT THE SYSTEM.BEGINNING WITH MY 2000, DC INCORPORATED A BRAKE AND TRANSMISSION SHIFTER INTERLOCK (BTSI) SYSTEM INTO THE SUBJECT VEHICLES.INTRODUCTION OF BTSI INVOLVED DESIGN CHANGES TO THE SHIFT MECHANISM, ONE OF WHICH RESULTED IN REDUCED MECHANICAL ADVANTAGE (RMA) OF THE SHIFT BUTTON.THE RMA SHIFTER REQUIRES INCREASED FORCES TO OVERCOME THE INTERLOCK SYSTEM, MAKING THE SHIFTER LESS SUSCEPTIBLE TO DAMAGE.
Additional source detail variants (2)
Power Train:automatic Transmission
THE MANUFACTURER REPORTS ABOVE ARE BASED ON DAIMLERCHRYSLER?S (DC) ANALYSIS OF MODEL YEAR (MY) 1998 (POPULATION = 356,384) AND 1999 (POPULATION = 486,948) JA, JX AND LH FAMILY SUBJECT VEHICLE DATA (EARLIER MYS EXCLUDED).THE POPULATION NUMBER INCLUDES ALL MYS.THE PRECISE NUMBER OF DUPLICATES BETWEEN ODI AND DC REPORTS CANNOT BE DETERMINED DUE TO MISSING OR INCOMPLETE INFORMATION.THE FATALITY INCIDENT INVOLVED AN ELDERLY PERSON WHO ATTEMPTED TO STOP A ROLL AWAY VEHICLE AND RECEIVED FATAL INJURIES.ODI ALSO GATHERED INFORMATION ON MY 1997-99 PROWLER VEHICLES IN THIS INVESTIGATION. THE PROWLER VEHICLES WERE MANUFACTURED WITH A DIFFERENT DESIGN SHIFTER MECHANISM (THE SHIFT LEVER IS SHORTER).THERE ARE NO COMPLAINTS OF PROWLER INTERLOCK FAILURE IN ODI?S DATABASE, AND DC HAS RECEIVED NO REPORTS EITHER.THE PROWLER IS EXCLUDED FROM THE RECALL SCOPE.THE INVESTIGATION INVOLVED A CONDITION WHERE THE INTERLOCK SYSTEM COULD FAIL (OR BE MADE INOPERATIVE BY THE OPERATOR) DURING VEHICLE USE, POSSIBLY INADVERTENTLY.THE INTERLOCK SYSTEM IS REQUIRED UNDER FMVSS 114.WITH THE TRANSMISSION IN THE PARK POSITION AND THE IGNITION KEY OFF, THE COMBINED ACTION OF PRESSING THE SHIFT BUTTON AND PULLING THE SHIFT LEVER REARWARD MAY RESULT IN THE OPERATOR OVERCOMING THE INTERLOCK SYSTEM AND CAUSE THE MECHANICAL LINKAGE OF THE SYSTEM TO DISCONNECT.WHEN THIS OCCURS, THERE IS NO OVERT INDICATION TO AN OPERATOR THAT THE SYSTEM IS DEFEATED, AND AN INCREASED RISK OF VEHICLE ROLL-AWAY EXISTS.UNDER RECALL 04V021, DC WILL REPLACE DAMAGED SHIFT MECHANISMS, AND WILL INSTALL ON ALL VEHICLES A DEVICE WHICH INHIBITS THE OPERATOR?S ABILITY TO OVERCOME THE INTERLOCK AND DEFEAT THE SYSTEM.BEGINNING WITH MY 2000, DC INCORPORATED A BRAKE AND TRANSMISSION SHIFTER INTERLOCK (BTSI) SYSTEM INTO THE SUBJECT VEHICLES.INTRODUCTION OF BTSI INVOLVED DESIGN CHANGES TO THE SHIFT MECHANISM, ONE OF WHICH RESULTED IN REDUCED MECHANICAL ADVANTAGE (RMA) OF THE SHIFT BUTTON.THE RMA SHIFTER REQUIRES INCREASED FORCES TO OVERCOME THE INTERLOCK SYSTEM, MAKING THE SHIFTER LESS SUSCEPTIBLE TO DAMAGE.
Power Train:automatic Transmission:lever And Linkage:floor Shift
THE MANUFACTURER REPORTS ABOVE ARE BASED ON DAIMLERCHRYSLER?S (DC) ANALYSIS OF MODEL YEAR (MY) 1998 (POPULATION = 356,384) AND 1999 (POPULATION = 486,948) JA, JX AND LH FAMILY SUBJECT VEHICLE DATA (EARLIER MYS EXCLUDED).THE POPULATION NUMBER INCLUDES ALL MYS.THE PRECISE NUMBER OF DUPLICATES BETWEEN ODI AND DC REPORTS CANNOT BE DETERMINED DUE TO MISSING OR INCOMPLETE INFORMATION.THE FATALITY INCIDENT INVOLVED AN ELDERLY PERSON WHO ATTEMPTED TO STOP A ROLL AWAY VEHICLE AND RECEIVED FATAL INJURIES.ODI ALSO GATHERED INFORMATION ON MY 1997-99 PROWLER VEHICLES IN THIS INVESTIGATION. THE PROWLER VEHICLES WERE MANUFACTURED WITH A DIFFERENT DESIGN SHIFTER MECHANISM (THE SHIFT LEVER IS SHORTER).THERE ARE NO COMPLAINTS OF PROWLER INTERLOCK FAILURE IN ODI?S DATABASE, AND DC HAS RECEIVED NO REPORTS EITHER.THE PROWLER IS EXCLUDED FROM THE RECALL SCOPE.THE INVESTIGATION INVOLVED A CONDITION WHERE THE INTERLOCK SYSTEM COULD FAIL (OR BE MADE INOPERATIVE BY THE OPERATOR) DURING VEHICLE USE, POSSIBLY INADVERTENTLY.THE INTERLOCK SYSTEM IS REQUIRED UNDER FMVSS 114.WITH THE TRANSMISSION IN THE PARK POSITION AND THE IGNITION KEY OFF, THE COMBINED ACTION OF PRESSING THE SHIFT BUTTON AND PULLING THE SHIFT LEVER REARWARD MAY RESULT IN THE OPERATOR OVERCOMING THE INTERLOCK SYSTEM AND CAUSE THE MECHANICAL LINKAGE OF THE SYSTEM TO DISCONNECT.WHEN THIS OCCURS, THERE IS NO OVERT INDICATION TO AN OPERATOR THAT THE SYSTEM IS DEFEATED, AND AN INCREASED RISK OF VEHICLE ROLL-AWAY EXISTS.UNDER RECALL 04V021, DC WILL REPLACE DAMAGED SHIFT MECHANISMS, AND WILL INSTALL ON ALL VEHICLES A DEVICE WHICH INHIBITS THE OPERATOR?S ABILITY TO OVERCOME THE INTERLOCK AND DEFEAT THE SYSTEM.BEGINNING WITH MY 2000, DC INCORPORATED A BRAKE AND TRANSMISSION SHIFTER INTERLOCK (BTSI) SYSTEM INTO THE SUBJECT VEHICLES.INTRODUCTION OF BTSI INVOLVED DESIGN CHANGES TO THE SHIFT MECHANISM, ONE OF WHICH RESULTED IN REDUCED MECHANICAL ADVANTAGE (RMA) OF THE SHIFT BUTTON.THE RMA SHIFTER REQUIRES INCREASED FORCES TO OVERCOME THE INTERLOCK SYSTEM, MAKING THE SHIFTER LESS SUSCEPTIBLE TO DAMAGE.
EA99028 · Steering Shaft Binding
Opened Sep 10, 1999 · Closed Jul 26, 2001
Status: closed (inferred from source dates) · Steering
There is no summary currently available
PE99030 · Steering Shaft Binding
Opened May 3, 1999 · Closed Sep 10, 1999
Status: closed (inferred from source dates) · Steering
There is no summary currently available
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