Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 1 of 2 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Structure. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Suspension. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
0 crash reports0 fire reports0 injury reports
What owners actually said
2 reports
4,000 miles · Apr 1, 2019
Electrical SystemSuspensionUnknown Or Other
I BOUGHT TRAILER IN FEBRUARY 2018 NEW, I LOST SIDE SCREWS EARLY ON AND CONTINUE, LOST PASSENGER SIDE FENDER AND HIT ANOTHER VEHICLE ON INTERSTATE, LIGHTS KEPT BLOWING FUSES, TRAILER FAILED VEHICLE INSPECTION IN SEPTEMBER, ENTIRE SUSPENSION REBUILT BUT PROBLEM WAS NEVER CORRECTED. ISSUE ACTUALLY IS THE WAY TRAILER AXLE HANGERS WE…
Read full complaint
I BOUGHT TRAILER IN FEBRUARY 2018 NEW, I LOST SIDE SCREWS EARLY ON AND CONTINUE, LOST PASSENGER SIDE FENDER AND HIT ANOTHER VEHICLE ON INTERSTATE, LIGHTS KEPT BLOWING FUSES, TRAILER FAILED VEHICLE INSPECTION IN SEPTEMBER, ENTIRE SUSPENSION REBUILT BUT PROBLEM WAS NEVER CORRECTED. ISSUE ACTUALLY IS THE WAY TRAILER AXLE HANGERS WERE WELDED TO FRAME AFTER TALKING TO AXLE SUPPLIER AND DISCOVERED AFTER THREE PRIVATE COMPANY INSPECTIONS. TRAILER WAS TAKEN BACK TO FACTORY ON DECEMBER 27TH 2018, HOWEVER MANUFACTURE DOESN'T CARE TO REPAIR STATES THEY DON'T SEE ISSUES I'M SPEAKING ABOUT WHEN POLICE EVEN SAW SOME OF WHAT MY CONCERNS WERE. POLICE REPORT AS WELL AS STATE INSPECTION AND SALES INVOICE IS IN WRITING AND CAN ALSO BE OBTAINED IF NEEDED. OTHER ORIGINAL FENDER IS SHOWING SIGNS OF STRESS CRACKING AND WELDS ON TRAILER ARE BEGINNING TO SHOW EXTREME STRESS RELATED TO IMPROPER AXLE INSTALL. I CONTACT CEO OF LOOK TRAILERS ABOUT MY CONCERNS, WAITING FOR A RESPONSE.
NHTSA ODI #11192928
Mileage unknown · Dec 31, 2018
Structure
TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO 1500 TOWING A 2019 (NA) PACE AMERICAN JOURNEY TRAILER. THE CONTACT STATED THAT THE HANGERS ON THE PASSENGER SIDE OF THE TRAILER WERE NOT WELDED CORRECTLY. THE SPRINGS IN THE HANGERS WERE LOOSE AND WOULD NOT SUPPORT THE TRAILER PROPERLY. THE CONTACT STATED THAT ONE OF THE BOLT FINDE…
Read full complaint
TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO 1500 TOWING A 2019 (NA) PACE AMERICAN JOURNEY TRAILER. THE CONTACT STATED THAT THE HANGERS ON THE PASSENGER SIDE OF THE TRAILER WERE NOT WELDED CORRECTLY. THE SPRINGS IN THE HANGERS WERE LOOSE AND WOULD NOT SUPPORT THE TRAILER PROPERLY. THE CONTACT STATED THAT ONE OF THE BOLT FINDERS DETACHED AND STRUCK ANOTHER VEHICLE WHILE IN TRAFFIC. THE CONTACT TOOK THE TRAILER TO BIG TEX TRAILERS (502 S MIDWAY RD, CORDELE, GEORGIA 10315, 229-256-4567), BUT NO ASSISTANCE WAS OFFERED. THE TRAILER WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE.
NHTSA ODI #11164225
Official recalls
0
No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2019 Pace Journey Problems, Complaints & Recalls | Skip That Year