Back Over PreventionService Brakes, HydraulicStructure
THE CONTACT OWNS A 2002 OLDSMOBILE SILHOUETTE. THE DAY SHE PULLED OUT OF THE PARKING LOT WITH THE VEHICLE, THE ABS LIGHT, AND TRACTION OFF LIGHT CAME ON. WHEN SHE DROVE OFF THE BRAKE PEDAL AND THE ACCELERATOR PEDAL BOTH BEGAN TO WOBBLE AND VIBRATE. THE DEALER TOLD HER THAT THE ACCELERATOR PEDAL VIBRATING WILL STOP IF SHE TURN…
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THE CONTACT OWNS A 2002 OLDSMOBILE SILHOUETTE. THE DAY SHE PULLED OUT OF THE PARKING LOT WITH THE VEHICLE, THE ABS LIGHT, AND TRACTION OFF LIGHT CAME ON. WHEN SHE DROVE OFF THE BRAKE PEDAL AND THE ACCELERATOR PEDAL BOTH BEGAN TO WOBBLE AND VIBRATE. THE DEALER TOLD HER THAT THE ACCELERATOR PEDAL VIBRATING WILL STOP IF SHE TURNS THE TRACTION SYSTEM OFF. THAT SAME DAY. WHEN COMING OUT OF THE DRIVEWAY BOTH THE ACCELERATOR PEDAL AND THE BRAKE PEDAL WOULD VIBRATE AND WOULD NOT LET HER PRESS THE BRAKES OR ACCELERATE UNTIL IT STOPS VIBRATING. THE KEYLESS REMOTE WORKED THE FIRST TIMES SHE EXAMINED THE VEHICLE. ONCE OFF THE PARKING LOT IT WOULD NOT WORK, IT WOULD ONLY LOCK THE VEHICLE AND IT MADE THE ALARM SYSTEM ACTIVATE. SHE WAS TOLD BY THE DEALER TO BUY A BATTERY FOR THE KEYLESS REMOTE. WHEN SHE DID, IT STILL DID NOT WORK. THE ALARM SYSTEM WOULD ONLY DEACTIVATE WHEN SHE OPENED THE DRIVERS DOOR WITH THE KEY AND TURNED THE VEHICLE ON. ALL OF THE TIRES ON THE VEHICLE HAD TO BE REPLACED. THE CURRENT MILEAGE WAS 76,000, AND THE FAILURE MILEAGE WAS 75,900. THE PURCHASE DATE WAS 03/14/2008. KG
NHTSA ODI #10222931
39,000 miles · May 26, 2007
Engine And Engine CoolingEquipmentPower TrainInjury
2002 SILHOUETTE, 39000 MILES. FRONT WHEEL BEARINGS FAILED. HAD REPAIRED, WITHIN 50 MILES AFTER PICKING UP FROM DEALERSHIP, THERE WAS A GRINDING WHEN TURNING RIGHT. BOTH HEATED SEATS DIDN'T HEAT. DRIVER'S SIDE WINDOW OPERATED EXTREMELY SLOW. INTAKE MANIFOLD GASKET NEEDED REPLACEMENT!, $1000!, 39000 MILES FOLKS! AIR SUSPEN…
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2002 SILHOUETTE, 39000 MILES. FRONT WHEEL BEARINGS FAILED. HAD REPAIRED, WITHIN 50 MILES AFTER PICKING UP FROM DEALERSHIP, THERE WAS A GRINDING WHEN TURNING RIGHT. BOTH HEATED SEATS DIDN'T HEAT. DRIVER'S SIDE WINDOW OPERATED EXTREMELY SLOW. INTAKE MANIFOLD GASKET NEEDED REPLACEMENT!, $1000!, 39000 MILES FOLKS! AIR SUSPENSION DID NOT OPERATE CRACKLED. POWER DOORS DID NOT OPEN WHEN SOMETHING GOT IN THE WAY. BRUISED SHOULDER BECAUSE OF THIS. PREMATURE TIRE WEAR, REPLACED TIRES AT 30,000 MILES. ALL SCHEDULED MAINTENANCE DONE. STORED IN A GARAGE MORE HIGHWAY MILES THAN CITY. HOW DID GM WANT TO HELP ME? DEALER DID PAPERWORK WHEN PURCHASING, TRIED TO PUSH OFF A CHEAPER MODEL ON AN ELDERLY WOMEN, AND CHANGED THE PROMISED 5 YEAR WARRANTY TO A 3 YEAR WARRANTY. MOTHER WAS JUST SO HAPPY SHE GOT THE RIGHT VEHICLE TO TAKE HOME, SHE NEVER NOTICED THE CHANGE IN THE WARRANTY. TRIED TO WORK WITH THE DEALER ON REPAIRS SINCE THERE WERE ONLY 39000 MILES, AND WE GOT A 'GEE, REALLY SORRY MA'AM, I UNDERSTOOD, BUT THERE WASN'T ANYTHING WE COULD DO ABOUT IT. WENT TO THE GM SERVICE LINE, AND DID NOT GET ANY HELP THERE EITHER, BUT SHE HAD A REAL PURDY FIRST NAME! SEEMED TO ME THESE WERE ALL RECURRING PREMATURE KNOWN FAILURES , YET GM DID NOT CARE TO STAND BEHIND THEIR PRODUCT! IT WAS A SHAME THEY PUSHED THE 5 YEAR WARRANTY SO EXTENSIVELY WHEN THEY HAD ALL THESE VEHICLES ON THEIR LOTS. PEOPLE, WE'VE BEEN HAD. I GREW UP IN OLDSMOBILE, BUT THE MORE I READ ABOUT GM - THE MORE LIKELY I AM TO BUY TOYOTA! THE GOOD NEWS IS THAT I FOUND A DEALER (NOT CLOSE TO HOME THOUGH) THAT WAS WILLING TO AT LEAST REPAIR THE FIRST SET OF WHEEL BEARINGS FOR $100. GOT THAT ON MY OWN, NOT THROUGH GM SERVICE HELP. I JUST HOPE THEY WILL BE AS NICE FOR THE NEXT SET OF WHEEL BEARINGS THAT NEED REPLACEMENT AND FOR THE GASKET THAT WAS JUST DISCOVERED. STILL WAITING TO HEAR FROM GM ON THE OTHER ISSUES. (NOT AS AN IMMEDIATE NEED AS THE WHEEL BEARINGS) I'M NOT HOLDING MY BREATH.*AK
NHTSA ODI #10191801
15,000 miles · Sep 23, 2004
Structure
2002 OLDSMOBILE SILHOUETTE VAN THE FRONT DOORS ARE NOT PROPERLY SEALED AND ALLOW WATER TO INTRUDE. THIS HAS CAUSED WATER DAMAGE TO THE ELECTRICAL COMPONENTS IN THE DOOR. THE WINDOW SWITCHES ARE FAILING AND HAVE HAD TO BE REPLACED, WHICH OLDS SERVICE TECH'S STATED WAS DUE TO WATER DAMAGE. THE REPAIR PERSON AT THE LOCAL DEALERSH…
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2002 OLDSMOBILE SILHOUETTE VAN THE FRONT DOORS ARE NOT PROPERLY SEALED AND ALLOW WATER TO INTRUDE. THIS HAS CAUSED WATER DAMAGE TO THE ELECTRICAL COMPONENTS IN THE DOOR. THE WINDOW SWITCHES ARE FAILING AND HAVE HAD TO BE REPLACED, WHICH OLDS SERVICE TECH'S STATED WAS DUE TO WATER DAMAGE. THE REPAIR PERSON AT THE LOCAL DEALERSHIP IN SARASOTA SAID THAT IT IS A COMMON PROBLEM FOR THE MODEL. I AM WORRIED ABOUT FUTURE BODY DAMAGE AND CORROSION. ALSO WORRIED ABOUT DOOR LOCKS FAILING AND RELATED SAFETY ISSUES. *JB
NHTSA ODI #10093073
78 miles · Jul 12, 2004
Structure
I HAVE A PROBLEM WITH WIND NOISE COMING FROM BOTH, BUT PRIMARILY THE LEFT A-PILLAR/S. I GET THE NOISE AT HIGHWAY SPEEDS AND HEADING INTO A HEAD WIND. IT CAUSES AN EXTREMELY LOUD LOW PITCH WHISTLING NOISE THAT IS CONSTANT WITH THE WIND BLOWING. IT HAS BEEN IN THE SHOP(USING AT LEAST 3 DIFFERENT ONES) 6 TIMES FOR THE SAME IS…
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I HAVE A PROBLEM WITH WIND NOISE COMING FROM BOTH, BUT PRIMARILY THE LEFT A-PILLAR/S. I GET THE NOISE AT HIGHWAY SPEEDS AND HEADING INTO A HEAD WIND. IT CAUSES AN EXTREMELY LOUD LOW PITCH WHISTLING NOISE THAT IS CONSTANT WITH THE WIND BLOWING. IT HAS BEEN IN THE SHOP(USING AT LEAST 3 DIFFERENT ONES) 6 TIMES FOR THE SAME ISSUE WITH NO SOLUTION. *LA
NHTSA ODI #10080873
Mileage unknown · Jun 12, 2003
StructureInjury
MY 2002 OLDSMOBILE SILHOUETTE MINIVAN, AUTOMATIC SLIDING DOOR CLOSED ON ITS OWN AND CRUSHED ME. THE DOOR WOULD NOT RELEASE. I WAS ABLE TO PUSH THE SIDE BUTTON AFTER ABOUT 20 SEC. I WAS INJURED. I WAS BLOWN OFF BY THE DEALERSHIP. IT HAS HAPPENED SEVERAL TIMES OVER THE PAST YEAR. I AM NOW ANGRY BECAUSE IT HAS BEEN HAPPENING …
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MY 2002 OLDSMOBILE SILHOUETTE MINIVAN, AUTOMATIC SLIDING DOOR CLOSED ON ITS OWN AND CRUSHED ME. THE DOOR WOULD NOT RELEASE. I WAS ABLE TO PUSH THE SIDE BUTTON AFTER ABOUT 20 SEC. I WAS INJURED. I WAS BLOWN OFF BY THE DEALERSHIP. IT HAS HAPPENED SEVERAL TIMES OVER THE PAST YEAR. I AM NOW ANGRY BECAUSE IT HAS BEEN HAPPENING THIS WEEK. IRONIC THAT AS I LEAVE FOR PHYSICAL THERAPY, THE THING THAT DAMAGED ME IS STILL MALFUNCTIONING. *NLM
NHTSA ODI #10021464
Mileage unknown · Jan 13, 2003
StructureInjury
OUR VAN HAS ONE AUTOMATIC DOOR AND ONE MANUAL DOOR TO ENTER INTO THE BACK SEAT. I PULLED INTO THE GARAGE, TURNED THE VAN OFF, AND MY EIGHT YEAR OLD GRANDSON PUSHED THE BUTTON TO OPEN THE AUTOMATIC DOOR AS HE SAT IN THE FRONT SEAT. NOT KNOWING THAT MY TWO YEAR OLD GRANDAUGHTER HAD GOTTEN OUT OF HER CHILD SEAT AND WAS BETWEEN TH…
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OUR VAN HAS ONE AUTOMATIC DOOR AND ONE MANUAL DOOR TO ENTER INTO THE BACK SEAT. I PULLED INTO THE GARAGE, TURNED THE VAN OFF, AND MY EIGHT YEAR OLD GRANDSON PUSHED THE BUTTON TO OPEN THE AUTOMATIC DOOR AS HE SAT IN THE FRONT SEAT. NOT KNOWING THAT MY TWO YEAR OLD GRANDAUGHTER HAD GOTTEN OUT OF HER CHILD SEAT AND WAS BETWEEN THE SEAT AND THE DOOR, THE DOOR OPENED AND SHE FELL INTO THE TRACK. I CAUGHT THE DOOR AS IT PINNED HER BY THE WAIST IN THE TRACK, BUT IT WAS VERY DIFFICULT TO MOVE. IT TOOK ALL MY STRENGTH TO KEEP IT FROM CRUSHING HER. PLEASE, FOR THE SAFETY OF OTHER CHILDREN, MAKE THIS DOOR STOP MOVING IF SOMETHING OR SOMEONE HITS THIS TRACK! SHE IS OK, BUT BRUISED AND SORE. I AM AWARE THAT THERE IS AN OVERRIDE SWITCH TO STOP THE DOOR, BUT IN A PANICK IT DIDN'T COME TO MIND.*JB
NHTSA ODI #10002617
Mileage unknown · Dec 9, 2002
Structure
CONSUMER STATED THAT THE SLIDING DOOR REMOTE WOULD NOT WORK CAUSING IT TO BE HARD FOR THE CONSUMER TO ENTER OR EXIT THE VEHICLE. DEALER NOTIFIED. PH
NHTSA ODI #8024020
Mileage unknown · Oct 11, 2002
StructureInjury
VEHICLE WAS PARKED WITHOUT PRIOR WARNING THE PASSENGER SIDE DOOR ELECTRICAL DOOR SLIDE OPEN AND CLOSE INTERMITTENLEY. AND HER ARM GOT CAUGHT INSIDE OF THE DOOR. MR
ON CERTAIN MINIVANS EQUIPPED WITH SECOND-ROW BUCKET SEATS OR CAPTAIN'S CHAIRS AND A POWER SLIDING DOOR ON THE PASSENGER SIDE OF THE VEHICLE, A PASSENGER USING THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR COULD BE INJURED.
Consequence & remedy
Consequence: IF A PASSENGER USES THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR AND HOLDS ONTO THE HANDLE WHILE IT IS BEING OPENED BY THE MOTOR, THE PASSENGER'S ARM MAY BE PUSHED INTO THE SEAT BACK OR ARMREST AND A WRIST OR LOWER ARM INJURY MAY RESULT.
Remedy: DEALERS WILL REPLACE THE POWER SLIDING DOOR INTERIOR HANDLE ON THE PASSENGER-SIDE. IF THE VEHICLE IS EQUIPPED WITH A POWER OR MANUAL SLIDING DOOR ON THE DRIVER-SIDE, THE INTERIOR HANDLE WILL ALSO BE REPLACED FOR APPEARANCE REASONS. NOTE: BEFORE THE VEHICLE IS SERVICED, GM ADVISES OWNERS TO NOT USE THE INTERIOR DOOR HANDLE TO OPEN THE DOOR. THE DRIVER CAN OPEN AND CLOSE THE DOOR FROM SWITCHES AT THE DRIVER'S POSITION OR BY USING THE REMOTE KEY FOB. THE DRIVER SHOULD TELL PASSENGERS TO USE THE SWITCH LOCATED IN FRONT OF THE DOOR TO OPEN OR CLOSE IT. THE DRIVER SHOULD USE THE OVERRIDE SWITCH TO PREVENT OPERATION OF THE POWER DOOR BY CHILDREN OR BY OTHERS WHO ARE NOT FAMILIAR WITH ITS USE. THE OWNER NOTIFICATION LETTER MAILING WILL BE CONDUCTED IN PHASES WITH THE FIRST PHASE BEGINNING ON MAY 31, 2005. THE SECOND PHASE MAILING BEGAN ON JULY 18, 2005. THE RECALL BEGAN ON MAY 31, 2005. PHASE 2 BEGAN ON JULY 18, 2005. PHASE 3 (FINAL PHASE) BEGAN ON AUGUST 24, 2005, TO ALL REMAINING CUSTOMERS. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438; PONTIAC AT 1-800-620-7668; OR OLDSMOBILE AT 1-800-630-6537.
CERTAIN PASSENGER, MINI VANS, AND SPORT UTILITY VEHICLES HAVE AN AIR BAG INFLATOR ON THE DRIVER'S SIDE THAT COULD FRACTURE AT A WELD DURING A DEPLOYMENT.
Consequence & remedy
Consequence: PIECES OF THE INFLATOR COULD STRIKE AND INJURE VEHICLE OCCUPANTS AND THE AIR BAG CUSHION WOULD NOT INFLATE FULLY, REDUCING THE CAPABILITY OF THE BAG TO PROTECT THE DRIVER.
Remedy: DEALERS WILL INSPECT, AND REPLACE, IF NECESSARY, THE AIR BAG MODULE ASSEMBLY ON THE DRIVER'S SIDE. OWNER NOTIFICATION BEGAN AUGUST 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OLDSMOBILE AT 1-800-442-6537, OR PONTIAC AT 1-800-762-2737.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE04064 · POWER-SLIDING Door
Opened Sep 17, 2004 · Closed Dec 22, 2004
Status: closed (inferred from source dates) · Structure:body:door
SUBJECT VEHICLES ARE AVAILABLE WITH AN OPTIONAL POWER SLIDING DOOR.THE INTERIOR HANDLE IS ORIENTED IN THE VERTICAL POSITION IN THE DOOR PANEL AND LINES UP AT THE ELBOW LEVEL WHEN THE OCCUPANT IS SEATED IN THE 2ND-ROW OUTBOARD POSITION.IF THE OCCUPANT HOLDS THE INTERIOR HANDLE IN THE THUMB UP POSITION DURING POWER-ASSISTED OPENING, THE ARM/WRIST CAN BE PUSH BACK WITH FORCE AGAINST THE 2ND-ROW BUCKET SEAT OR CAPTAIN'S CHAIR SEAT BACK CREATING A RISK OF INJURY (OTHER SEATING CONFIGURATIONS HAVE AMPLE SEAT TO DOOR CLEARANCE TO AVOID ENTRAPMENT OF THE LOWER ARM).AMONG THE 103 TOTAL REPORTS, THERE WERE 102 ALLEGED INJURIES INCLUDING ARM/WRIST, THUMB AND SHOULDER INJURIES.A COUNT OF INJURIES REVEALS THAT 76 INJURIES WERE A FRACTURED OR A BROKEN ARM/WRIST REQUIRING AN IMMOBILIZING CAST FOR FOUR-TO-SIX WEEKS.ALL INJURIES INVOLVE THE RIGHT SIDE POWER SLIDING DOOR.THE LEFT SIDE POWER SLIDING DOOR IS ON FAR FEWER VEHICLES, BUT MORE IMPORTANTLY, IT PRODUCES LESS FORCE.GM NOTIFIED THE AGENCY BY LETTER DATED DECEMBER 21, 2004, THAT IT WILL RECALL MODEL YEAR 1997 THOUGH EARLY 2005 GM U-VAN VEHICLES EQUIPPED WITH A RIGHT SIDE POWER SLIDING DOOR AND WITH 2ND-ROW BUCKET SEATS OR CAPTAIN CHAIRS (NHTSA RECALL #04V597).AS PART OF THE RECALL REMEDY, GM WILL REPLACE THE DOOR HANDLE WITH A FLUSH MOUNTED HANDLE THAT WILL PREVENT AN OCCUPANT FROM GRASPING THE HANDLE WITH THE PALM BETWEEN THE HANDLE AND DOOR PANEL (THUMB UP ORIENTATION) AND THUS ELIMINATE THE POTENTIAL FOR ARM/WRIST ENTRAPMENT.THIS INVESTIGATION IS CLOSED.
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