2002 Oldsmobile Aurora

THERE IS A CLUNG/NOISE COMING FROM THE STEERING COLUMN DURING TURNS AT SLOW SPEEDS. IT CAN ALSO BE FELT WHEN THE VEHICLE WAS NOT MOVING AS TURNING THE STEERING WHEEL. A REQUEST WAS SENT TO CUSTOMER SERVICE AT GM REQUESTING ASSISTANCE IN PAYING FOR THIS REPAIR. THEY REFUSED TO ACCEPT RESPONSIBILITY FOR ANY PAYMENT SINCE THE VEHICLE WAS OUT OF WARRANTY EVEN THOUGH THERE HAD BEEN SEVERAL TECHNICAL SERVICE BULLETINS (TSB) ISSUED BASED ON CUSTOMERS PROBLEMS. A PAYMENT OF AT LEAST 50% OF THE COST OF REPAIRS SHOULD HAVE BEEN TENDERED BY GM. *AK

1. DRIVING TO WORK IN THE MORNING WITH THE HEADLIGHTS ON 2. ALTERNATOR AMPS CHARGING FROM 13.2 - 15.7 AMPS, HEADLIGHTS AND INSTRUMENT LIGHTS WILL FLICKER WHEN THIS IS HAPPENING. 3. REPLACED GENERATOR, 1 10464442 W-GEN REM PART NUMBER 10464442 THIS WAS DONE ON MAY 9, 2003. SERVICE MANAGER SAID IT WAS BECAUSE OF AN AIR PUMP FOR THE ANTI POLUTION SYSTEM ON THE AURORA WITH V6 ENGINES, THAT DRAWS ALOT OF AMPS AND THAT THE GENERATOR COULD NOT COMPENSATE FAST ENOUGH.*AK IN FEBRUARY OF THIS YEAR THE SAME THING HAPPENED. I AGAIN HAD THE GENERATOR REPLACED ETC..THE SERVICE MANAGER REPORTED TO ME THAT THE HEADLIGHTS WOULD NOT GO TOTALLY OUT...!!! AND THAT THE ONLY WAY TO MAKE SURE THAT IT DIDN'T HAPPEN AGAIN WAS TO DISCONNECT THE PUMP BUT THAT THE CHECK ENGINE LIGHT WOULD GO ON!! I OPTED TO NOT DO THIS. I THINK THIS IS A DANGEROUS SITUATION AND I ASK YOU TO LOOK INTO THIS.

CLUNKING NOISE IN FRONT END/UNDERCARRAIGE, ON TURNS OR BUMPS, CAN BE FELT IN STEERING, SINCE 15000 MILES (NOTICED SOMETIME AFTER IMPLODED GAS TANK REPLACEMENT). FOUR DEALERS WORKED ON AT LEAST 10 TIMES - REPLACED STEERING GEAR, LUBED INTERMEDIATE SHAFT, REPLACED STRUT BEARINGS, REPLACED INTERMEDIATE SHAFT, REPLACED REAR SHOCK - STILL CLUNKS OVER BUMPS AND STEERING GRINDING NOISE IS BACK SINCE INTERMEDIATE SHAFT REPLACEMENT. AFTER STEERING GEAR REPLACEMENT AT 26750, SEVERE VIBRATION WAS NOTICED; TOOK FOUR ATTEMTS (3 DEALERS) TO MAKE ACCEPTABLE FINALLY AT 36137. HEADLAMPS FLICKER INTERMITTENTLY, GENERATOR REPLACED AT 30311, 4 DEALERS SAY IS NORMAL. FUEL FILLER DOOR STILL STICKS INTERMITTENTLY, AT LEAST 3 REPAIR ATTEMPTS. CAR DOES NOT FEEL SAFE WITH FRONT END/STEERING/UNDERBODY CLUNKING - FEELS LIKE SOME COMPONENT(S) IS DEFECTIVE OR PREMATURELY WORN OUT - EACH DEALER MADE REPAIR ATTEMPT, THEN WHEN UNSUCCESSFUL SAID VEHICLE WAS NORMAL. ONE DEALER NEVER ROADTESTED VEHICLE. LAST DEALER MECHANIC SAID NEEDED RACK, SERVICE MANAGER SAID VEHICLE WAS NORMAL. 43000 MILES NOW - GM AREA SERVICE MANAGER REFUSES TO DO ANY FURTHER REPAIRS.*AK

BEGINNING IN MAY 2003 WE HAVE HAD OUR 2002 OLDSMOBILE AURORA STALL EIGHT DIFFERENT TIMES. IT ALWAYS STALL AFTER BEING DRIVEN ON INTERSTATE HIGHWAYS. IT STALLED MOST OFTEN WHILE LEAVING EXIT RAMPS AND MAKING LEFT TURNS ONTO SURFACE STREETS. ONCE IT STALLED AT A TOLL BOOTH. THE LOCAL DEALER CHANGED PARTS IN MAY 2003 AND FEBRUARY 2004. AFTER THE LAST TWO INCIDENTS IN MAY 2004, THEY HAVE NOT BEEN ABLE TO IDENTIFY THE CAUSE, BUT ARE STILL TRYING. WE HAVE NOT HAD AN ACCIDENT YET, BUT WITH THE CAR STALLING AS WE CROSS BUSY HIGHWAYS, WE COULD HAVE BEEN HIT BROADSIDE AT LEAST TWO TIMES. *LA

I HAVE HAD MY 2002 AURORA FOR 2 YEARS AND HAVE HAD TO TAKE IT TO THE DEALER ALMOST A DOZEN TIMES FOR VARIOUS REASONS. NONE OF THEM HAVE BEEN ABOUT THE ENGINE. THIS CAR HAS BEEN A PROBLEM FROM THE VERY FIRST DAY I PICKED IT UP AT THE DEALER. IT HAD A DEFECTIVE PAINT JOB AND THEY HAD TO REPAINT THE CAR. REPLACED THE WINDSHIELD TWICE BECAUSE IT WAS DEFECTIVE. THE MOST ANNOYING THING IS A LOUD SNAPPING NOISE FROM THE FRONT RIGHT SIDE OF THE CAR WHICH THEY CANNOT FIX. I HAD THE CAR IN FOR REPAIR FOR THIS AT LEAST 6 TIMES. THERE IS A CLICKING NOISE (LIKE A LOUD CLOCK) COMING FROM UNDER THE CENTER OF THE DASH. THERE IS A SQUEALING NOISE FROM THE FRONT RIGHT OF THE CAR WHEN YOU FIRST ACCELERATE FROM A STAND STILL. TO DATE, NOTHING CAN BE DONE TO FIX THE CAR. THE HEADLIGHTS FLICKER CONSTANTLY. MOST OF THE TIME THE DEALER SAID THEY CANNOT RE-CREATE THE NOISES. *JB