2025 Nissan Sentra

Summary: I am reporting two significant defects on my 2025 Nissan Sentra that pose safety risks. 1. Suspension/Steering: During low-speed maneuvers (approx. 20mph) such as navigating roundabouts, there is a persistent mechanical creaking/squealing noise from the front passenger side. The dealership technician verified the noise but provided a physically impossible diagnosis, claiming "tires were slipping," despite the vehicle being brand new with tires in perfect condition. This suggests a defect in the control arm bushings or strut mounts which affects steering predictability. 2. Power Window/Electrical: The driver-side window produces a loud, piercing screech when operated. More critically, the window switch has experienced intermittent functional failure where it becomes unresponsive. This is a safety hazard as it could prevent emergency egress or cabin ventilation. Manufacturer Response: > Both issues are documented and have been reported to Nissan Consumer Affairs (Case #56515863). However, the manufacturer stated they have "no solution" and directed me to argue with the dealership. No technical specialist has been assigned to inspect these safety-related mechanical and electrical failures. The vehicle is available for inspection.

The contact owns a 2025 Nissan Sentra. The contact had stopped at a State Office to register the vehicle. While at the registration office, the contact was informed that there was an open recall associated with the vehicle. The contact checked the NHTSA website and found NHTSA Campaign Number: 25V807000 (VISIBILITY). The vehicle was taken to the dealer, who informed the contact that there were no open recalls associated with the VIN. The contact was provided with documentation supporting the statement. The manufacturer was made aware of the issue and confirmed that the VIN was not under recall. The contact was informed that the recall listed on the NHTSA website was in error. The contact had not experienced a failure.