2020 Nissan Sentra

The contact owns a 2020 Nissan Sentra. The contact stated that while driving at various speeds, the vehicle was shuddering with an abnormal rattling sound coming from under the hood. There was no warning light illuminated. The local dealer was not contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 28,879.

I was at a stop light in a busy area and I got a message saying critical engine malfunction warning, engine power reduced. I had to floor the car to get it to 5 mph, then when I got it in the only minimally safe area I could the emergency braking system was the only thing that stopped it. My brakes failed too. My car has only 71K miles and is not quite 5 years old. It's been meticulously maintained as well. This is NOT acceptable.

This Vehicle was bought back in Jun of this year. Since purchasing the vehicle with only 49,933 miles this Sentra has broken down 4 times, been in the shop for 1Month 2weeks consecutively. The first incident was 4.5 hrs after purchase. The Passenger side Tide Rod snapped in half on the highway causing the jam and slow down along with leaving me in fear for my life. The passenger rim was inverted facing the driver. The second time happened to be the same issue but at a different dealership. The car went to Moss Bros San Bernardino where it was bought and was there for about 25days .Later it was sent to Nissan of San Bernardino and was there for 2weeks. The same day It got picked up from Nissan it was taken back the same day. Had same Bumpy and shaking throughout the car. When the tie rod snapped in half it had destroyed the durability of the belt and pulley systems as the vehicle weight was slammed abruptly onto the passenger side of the car leaving it slanted and slid for 2-3 mins on the freeway this caused the engine to become weak which led up to the defective parts breaking over time of driving regularly. The Alternator Pulley, Serpentine Belt, Axle, and balance to become uneven. So as of 09/10 this vehicle has broke down 4-5 times. Been in the shop since. The vehicle has Powertrain warranty but as usual they denied coverage. Total cost is around $2,700 in damages due to the original recall. This Tie rod recall has destroyed the vehicle. Congratulation to me cause I still owe 22K. This hazardous, and dangerous vehicle has also been deemed unsafe by CHP as of 06/11/2024. This particularly Sentra is a ticking time bomb waiting to explode on the freeway.

Vehicle is burning oil too fast. First 2 oil changes seems normal but after the next few oil change seem to last a shorter time. Know it’s only lasting 6 weeks.keep getting service know message even though it just went threw service a few days ago Getting check engine light on for lost of power in engine and hearing load nosies coming from engine like cracking loses burned oil buildup even thought this car goes threw regular oil change maintenance. Oil is burning to quick within weeks. Radio loses power when driveing restarts its self as if I turned the car on and off. Car window also loses power the windows won’t go down with the buttons even off car is fully on as if it had child lock on it when it doesn’t happens for a few days goes away then happens again it’s an on and off problem with the windows.

On May 23, 2023, I have parked to pick up a grocery order. I did not shut the engine off. Once the order was loaded, I put my car in reverse. The car started to back up, and then completely shut off. An error message related to the key fob came on. I was able to successfully start the car again. I currently have the car at Hyman Brothers Nissan. Their diagnostics indicate a failure, however, they are unable to determine the source of the failure at this time. My main concern is having this happen again while driving with my 2 year old in his car seat. I previously reported an issue with my back up camera going blue. They have also received a code for that, but again, are unable to determine the source. The dealership's number is 804-378-0266, and Jimi is the service advisor. Since the vehicle is in their possession, I do not have documentation at this time. The contact stated that the only advice given to her by the dealership was to drive the vehicle more but she has concerns about that.

I had brought my car up to the dealership for an oil change, and they said there was a recall on the tie rods. They said they checked them out, but never gave me paperwork for it. And I’ve looked it up and it said no recall have been serviced on. A week or two later me and another passenger got in my car and put it in reverse, and heard a small pop as I turned the wheel I didn’t think anything of it at first. Then we started heading down the road we got to a stop light and my car was stalling the transmission didn’t sound right for a little while. And then we where going about 35 mph and started slowing down to about 10-15 mph to make a turn, as I started turning the wheel we heard a loud pop. All of a sudden I had lost control of the car, the right front side tire had broke off and barely holding only by the wires and piece of metal. Then we hit the curb almost hitting another car and smoke started coming out of the A/C vents. And also no warning for anything ever came up. the problem has not been reproduced or confirmed by a dealer or independent service center. The dealership has inspected it.

THIS CAR'S EMERGENCY BRAKE SENSORS HAVE GONE OFF TWICE NOW IN THE PAST TWO MONTHS. THERE IS NO CAR OR ANY OBJECT IN FRONT OF ME AND THE SENSOR APPLIES THE BRAKES WHILE IN MOTION. ALSO, WHEN SLOWING DOWN TO A STOP AT CITY SPEEDS THE CAR JERKS AND/OR SURGES FORWARD AND I HAVE TO APPLY THE BRAKES HARDER OTHERWISE THE CAR CONTINUES TO MOVE FORWARD.