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2017 Nissan Rogue

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2017 Nissan Rogue do not stand out strongly from the model-year median of 320.

About this comparison →

When problems were reported

Mileage at the reported incident

299 reports with mileage · 297 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 122 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 111 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Forward Collision Avoidance. Review the 76 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

57 crash reports8 fire reports42 injury reports

What owners actually said

596 reports
13,500 miles · Mar 13, 2019
SeatsService BrakesSuspension

IF THIS FEEDBACK GOES TO MAIN CORPORATE I WILL BE GLAD TO SHARE MY EXPERIENCE.I HAVE BEEN TRYING TO GET A BETTER SERVICE FROM NISSAN. BOUGHT MY NEW NISSAN 2017 ON DECEMBER 29TH 2017 AND I HAVE BEEN TO THE SERVICE DEPARTMENT SEVERAL TIME IN 2018 AND 2019 AND FOR A PROOF YOU GUYS CAN ACCESS THE REPAIR LOG. EVERY TIME THEY HAVE …

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IF THIS FEEDBACK GOES TO MAIN CORPORATE I WILL BE GLAD TO SHARE MY EXPERIENCE.I HAVE BEEN TRYING TO GET A BETTER SERVICE FROM NISSAN. BOUGHT MY NEW NISSAN 2017 ON DECEMBER 29TH 2017 AND I HAVE BEEN TO THE SERVICE DEPARTMENT SEVERAL TIME IN 2018 AND 2019 AND FOR A PROOF YOU GUYS CAN ACCESS THE REPAIR LOG. EVERY TIME THEY HAVE BEEN CHANGING PARTS AND I FEEL THAT THIS CAR IS HAS RECALL OR THEY HAVE SOLD ME THE WORST DEFECTIVE ONE. AFTER TALKING TO WARRANTY DEPARTMENT AS IT HAS BEEN 14000 MILES SERVICE DUE, REQUESTED THEM ALSO TO PROVIDE APPRAISAL. IT WAS DEVASTATING AND UPSETTING ON TALKING TO THE SALES DIRECTOR HE HAS APPRAISED MY CAR $17000 , AS I HAVE PAID $31000 LESS THAN 15K MILES ASKED HIM HOW COME THAT UPSETTING PRICE. HE TOLD ME THATS WHAT THEY CAN OFFER. LEARNED LESSON THAT NISSAN CARS ARE THE WORST AND THEY HAVE NO VALUE EVEN THOUGH THE CAR IS BRAND NEW LESS THAN A YEAR MODEL. NEVER EVER RECOMMEND TO ANYONE

NHTSA ODI #11186337

47,000 miles · Feb 13, 2019
Air BagsService BrakesCrash

BRAKES DID NOT ENGAGE WHEN BRAKING. WAS IN BUMPER TO BUMPER TRAFFIC LET CAR IN FRONT OF ME TO GO A 1.5 CAR LENGTHS BEFORE I TOOK FOOT OF THE BRAKE NEVER HIT THE GAS COASTED UNTIL I WAS 1/2 A CAR LENGTH FROM THE CAR IN FRONT OF ME AND WENT TO HIT THE BRAKES AGAIN AND IT DID NOT ENGAGE CAUSING ME TO HIT THE BACK OF THE VEHICLE IN …

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BRAKES DID NOT ENGAGE WHEN BRAKING. WAS IN BUMPER TO BUMPER TRAFFIC LET CAR IN FRONT OF ME TO GO A 1.5 CAR LENGTHS BEFORE I TOOK FOOT OF THE BRAKE NEVER HIT THE GAS COASTED UNTIL I WAS 1/2 A CAR LENGTH FROM THE CAR IN FRONT OF ME AND WENT TO HIT THE BRAKES AGAIN AND IT DID NOT ENGAGE CAUSING ME TO HIT THE BACK OF THE VEHICLE IN FRONT OF ME. MEANWHILE THE AIRBAGS DID NOT DEPLOY EVEN THOUGH IMPACT SPEED WAS 2 MPH I BELIEVE THE AIRBAGS SHOULD HAVE GONE OFF WITH HOW FAR THE HOOD GOT SMASHED.

NHTSA ODI #11179858

37,319 miles · Feb 6, 2019
Electrical SystemEngine

​I WAS DRIVING MY 2017 NISSAN ROGUE ON A ROUTINE TRIP FROM MY HOME TO MY OFFICE. I WAS TURNING THROUGH A RESIDENTIAL INTERSECTION WHEN MY CAR SHUT OFF WITHOUT WARNING MID-ACCELERATION. I WOULD ESTIMATE I WAS GOING NO MORE THAN 5-7MPH AS I ACCELERATED FROM THE STOP SIGN INTO 25 MPH. BECAUSE I WAS GOING UP A SLIGHT INCLINE, …

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​I WAS DRIVING MY 2017 NISSAN ROGUE ON A ROUTINE TRIP FROM MY HOME TO MY OFFICE. I WAS TURNING THROUGH A RESIDENTIAL INTERSECTION WHEN MY CAR SHUT OFF WITHOUT WARNING MID-ACCELERATION. I WOULD ESTIMATE I WAS GOING NO MORE THAN 5-7MPH AS I ACCELERATED FROM THE STOP SIGN INTO 25 MPH. BECAUSE I WAS GOING UP A SLIGHT INCLINE, I WAS ABLE TO PUT IT INTO NEUTRAL AND COAST BACKWARDS OUT OF THE INTERSECTION. I CONTACTED AAA AND WAITED FOR THEM TO RUN THEIR BATTERY TESTS. AFTER RULING OUT BATTERY ISSUES, I HAD IT TOWED TO A LOCAL MECHANIC WHO ENCOURAGED ME TO TAKE IT TO NISSAN DUE TO A COMPUTER MALFUNCTION. THE MECHANIC INFORMED THAT WHAT HAPPENED SHOULD NEVER HAPPEN. NISSAN PUT IT THROUGH THEIR OWN TESTS TO DETERMINE WHAT EXACTLY HAPPENED WITH THE COMPUTER. THEY LATER FOUND THAT A ​​WIRE HAD BEEN RUBBING AGAINST A BOLT. THE WIRE WAS THE WIRE THAT CONNECTS THE COMPUTER TO THE ENGINE. AS EXPLAINED TO ME: THE WIRES OF THE CAR ARE ALL BUNDLED TOGETHER AND INSIDE OF A "PROTECTIVE" TUBE. THE TUBE WAS RUBBING AGAINST THE BOLT, THEN OPENED UP, EXPOSING THE WIRES. THE WIRE THAT HAPPENED TO BE THE ONE THAT CONTINUED TO BE IN CONTACT WITH THE BOLT WAS THE WIRE THAT THEN SHORTED THE COMPUTER AND TURNED THE ENGINE OFF. THEY ENSURED ME THAT THERE WAS NOTHING THAT I DID THAT CAUSED THIS BUT THEY WERE UNSURE WHY THE WIRES/TUBE WAS IN THE LOCATION THAT IT WAS. IT WAS A LITTLE OVER 1,000 MILES OUTSIDE OF THE WARRANTY (MY CAR HAD 37,300 MILES ON IT) AND REFUSED TO DO ANYTHING ABOUT IT. ​I ATTEMPTED CONTACT WITH NISSAN NORTH AMERICA MULTIPLE TIMES, THE FIRST WOMAN EVENTUALLY TOLD ME THERE WAS NOTHING THEY COULD DO AS IT WAS OUT OF WARRANTY. WHEN I ASKED TO SPEAK TO HER SUPERVISOR, SHE NEVER RETURNED MY CALLS.

NHTSA ODI #11174797

Mileage unknown · Feb 5, 2019
Air BagsUnknown Or Other

BOUGHT A 2017 NISSAN ROGUE AUGUST 23, 2017. IN JANUARY OF 2018, NOTICED WATER COLLECTING UNDER PASSENGER SEAT. DEALERSHIP SAID DRAIN PLUGS TO SUNROOF WERE CLOGGED CAUSING THE CABIN FLOORS TO FILL WITH WATER. MOLD HAD BEGUN TO FORM AND THERE WAS A POSSIBILITY OF THE AIR BAGS BEING DAMAGED. HAVE NO IDEA WHEN THE FAULTY PARTS START…

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BOUGHT A 2017 NISSAN ROGUE AUGUST 23, 2017. IN JANUARY OF 2018, NOTICED WATER COLLECTING UNDER PASSENGER SEAT. DEALERSHIP SAID DRAIN PLUGS TO SUNROOF WERE CLOGGED CAUSING THE CABIN FLOORS TO FILL WITH WATER. MOLD HAD BEGUN TO FORM AND THERE WAS A POSSIBILITY OF THE AIR BAGS BEING DAMAGED. HAVE NO IDEA WHEN THE FAULTY PARTS STARTED TO MALFUNCTION, OR HOW LONG EXPOSURE TO MOLD HAS BEEN. NISSAN SAYS THIS IS AN ENVIRONMENTAL ISSUE AND THAT THEY ARE NOT RESPONSIBLE.

NHTSA ODI #11174512

70 miles · Feb 4, 2019
Power Train

VEHICLE WILL NOT ACCELERATE CAR HESITATES AND THEN WILL MOVE BUT VERY SLUGGISHLY . FEELS LIKE IT IS NOT SHIFTING GEARS. LIGHT HAS ILLUMINATED SUSPECT TRANSMISSION CONCERN. PROBLEM SEEMS TO BE OFF AND ON NOT A STEADY PROBLEM. IT IS THE THIRD TIME THAT I HAVE HAD TO BRING THE CAR IN FOR THE SAME PROBLEM

NHTSA ODI #11173854

35,000 miles · Jan 31, 2019
Electrical SystemService Brakes

TL* THE CONTACT OWNS A 2017 NISSAN ROGUE. WHILE DRIVING APPROXIMATELY 50 MPH, THE SENSOR IN THE FRONT BUMPER ENGAGED AND LOCKED THE BRAKES, CAUSING THE VEHICLE TO SLOW DOWN. THE "SYSTEM LOCK-DOWN" INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO TED RUSSELL NISSAN (865-223-6744, LOCATED AT 8565 KINGSTON PIKE, KNOXVILLE, TN 37919)…

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TL* THE CONTACT OWNS A 2017 NISSAN ROGUE. WHILE DRIVING APPROXIMATELY 50 MPH, THE SENSOR IN THE FRONT BUMPER ENGAGED AND LOCKED THE BRAKES, CAUSING THE VEHICLE TO SLOW DOWN. THE "SYSTEM LOCK-DOWN" INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO TED RUSSELL NISSAN (865-223-6744, LOCATED AT 8565 KINGSTON PIKE, KNOXVILLE, TN 37919) WHERE THE SENSORS WERE REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO PAY 50 PERCENT OF THE REPAIR COSTS. THE VEHICLE WAS REPAIRED, BUT THE CONTACT STATED THAT THE SAFETY ISSUE WAS NOT ADDRESSED. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000. THE VIN WAS NOT PROVIDED.

NHTSA ODI #11173302

30,588 miles · Jan 25, 2019
Engine

ON JANUARY 13 (ABOUT 29000 MILES) WHILE DRIVING UP AN ON RAMP OFF OF THE HIGHWAY THE VEHICLE STARTED TO SPUTTER AND HESITATE. PULLED OFF AND PUT VEHICLE IN PARK AND ENGINE CONTINUED TO SPUTTER A FEW SECONDS THEN DIE. TRIED TO START UP AND WOULD BRIEFLY START, SPUTTER, THEN DIE. TOWED TO DEALERSHIP AND WAS TOLD MY MAF SENSOR WAS …

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ON JANUARY 13 (ABOUT 29000 MILES) WHILE DRIVING UP AN ON RAMP OFF OF THE HIGHWAY THE VEHICLE STARTED TO SPUTTER AND HESITATE. PULLED OFF AND PUT VEHICLE IN PARK AND ENGINE CONTINUED TO SPUTTER A FEW SECONDS THEN DIE. TRIED TO START UP AND WOULD BRIEFLY START, SPUTTER, THEN DIE. TOWED TO DEALERSHIP AND WAS TOLD MY MAF SENSOR WAS JUNKED UP BY A BUG. SENSOR WAS REPLACED. ON JANUARY 25, SAME THING HAPPENED. DRIVING DOWN THE HIGHWAY AND VEHICLE WAS BECOMING HESITANT, INCONSISTENT AND JUMPING RPMS, STARTED SPUTTERING AND EVENTUALLY STALLED. GETTING TOWED BACK TO THE DEALERSHIP. CURRENT MILEAGE 30588.

NHTSA ODI #11172053

Mileage unknown · Jan 15, 2019
Unknown Or Other

THE VOICE RECOGNITION HAD STOPPED WORKING.

NHTSA ODI #11170219

Mileage unknown · Jan 7, 2019
SeatsSuspensionVehicle Speed Control

MY VEHICLE EVERYTIME I MAKE A STOP THE SEAT MOVES . ALSO WHEN I WANT TO CHANGE LANENS FAST THE CAR GOES CRAZY . ALSO WHEN DRIVING YOU COULD HEAR A NOISE IN TBE WHEELS .

NHTSA ODI #11165545

1,300 miles · Jan 7, 2019
Service BrakesCrashInjury

TL* THE CONTACT OWNED A 2017 NISSAN ROGUE. WHILE DRIVING 20 MPH, ANOTHER VEHICLE WAS IN THE CONTACT'S BLIND SPOT AND DRIVING WITHOUT THE HEADLIGHTS ILLUMINATED. THE CONTACT ATTEMPTED TO STOP, BUT THE BRAKES SEIZED. THE CONTACT HEARD AN ABNORMAL BUMPING NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE COULD NOT STOP AND THE…

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TL* THE CONTACT OWNED A 2017 NISSAN ROGUE. WHILE DRIVING 20 MPH, ANOTHER VEHICLE WAS IN THE CONTACT'S BLIND SPOT AND DRIVING WITHOUT THE HEADLIGHTS ILLUMINATED. THE CONTACT ATTEMPTED TO STOP, BUT THE BRAKES SEIZED. THE CONTACT HEARD AN ABNORMAL BUMPING NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE COULD NOT STOP AND THE CONTACT CRASHED INTO THE OTHER VEHICLE IN HIS BLIND SPOT. THE AIR BAG DEPLOYED AFTER THE CRASH. THE CONTACT SUSTAINED INJURIES TO HIS LEG, BUT DID NOT SEEK MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT ATTEMPTED TO CALL MOMENTUM NISSAN (2545 AUTO MALL PKWY, FAIRFIELD, CA 94533, (707) 402-3200) WHERE THE VEHICLE WAS PURCHASED; HOWEVER, ALL SEVEN LOCATIONS AFTER CLOSED AFTER REPORTS OF TOO MANY VEHICLES BEING SOLD WITH MULTIPLE FAILURES. THE VEHICLE WAS TOTALED AND TOWED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,300.

NHTSA ODI #11164965

Official recalls

5

23V093000 · Electrical SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

Feb 16, 2023

Nissan North America, Inc. (Nissan) is recalling certain 2014-2020 Rogue and 2017-2022 Rogue Sport vehicles equipped with a jackknife style ignition key. The jackknife key may collapse into a folded position while driving.

Consequence & remedy

Consequence: Driver contact with a key in the collapsed position could inadvertently shut off the vehicle while driving, increasing the risk of a crash. Additionally, if the vehicle shuts off while driving, the air bags may not deploy in a crash as intended, increasing the risk of injury.

Remedy: Dealers will insert a spacer into the key slot of the jackknife key, free of charge. Interim notification letters notifying owners of the safety risk were mailed March 29, 2023. Owner notification letters are expected to be mailed August 30, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R22C5.

22V875000 · Electrical System:wiring

Nov 23, 2022

Nissan North America, Inc. (Nissan) is recalling certain 2017 Rogue vehicles. Water may leak into and corrode the dash side harness connector.

Consequence & remedy

Consequence: A corroded dash side harness connector increases the risk of a fire.

Remedy: Dealers will apply grease and repair any corroded connector as necessary, free of charge. Owner notification letters are expected to be mailed January 20, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is PC934.

21V839000 · Engine And Engine Cooling:engine:engine Control Module (ecu/ecm); Hybrid Propulsion System

Oct 26, 2021

Nissan North America, Inc. (Nissan) is recalling certain 2017-2019 Rogue Hybrid vehicles. Contact with the Electronic Control Module (ECM) bracket may damage the engine harness, causing a blown fuse.

Consequence & remedy

Consequence: A blown fuse may cause an engine stall, increasing the risk of a crash.

Remedy: Dealers will install a harness protector cover, free of charge. Owner notification letters were mailed December 16, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21B6.

Additional source detail variants (2)

Engine And Engine Cooling:engine:engine Control Module (ecu/ecm)

Nissan North America, Inc. (Nissan) is recalling certain 2017-2019 Rogue Hybrid vehicles. Contact with the Electronic Control Module (ECM) bracket may damage the engine harness, causing a blown fuse.

Consequence: A blown fuse may cause an engine stall, increasing the risk of a crash.

Remedy: Dealers will install a harness protector cover, free of charge. Owner notification letters were mailed December 16, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21B6.

Hybrid Propulsion System

Nissan North America, Inc. (Nissan) is recalling certain 2017-2019 Rogue Hybrid vehicles. Contact with the Electronic Control Module (ECM) bracket may damage the engine harness, causing a blown fuse.

Consequence: A blown fuse may cause an engine stall, increasing the risk of a crash.

Remedy: Dealers will install a harness protector cover, free of charge. Owner notification letters were mailed December 16, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21B6.

17V663000 · Seat Belts; Seats

Oct 18, 2017

Nissan North America, Inc. (Nissan) is recalling certain 2016-2017 Nissan Rogue vehicles. The recliner joints on the lower seat frame for the rear seats may have improper welds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."

Consequence & remedy

Consequence: The insufficient welds can increase the risk of injury to the occupants in the event of a crash.

Remedy: Nissan will notify owners, and dealers will inspect the seat frames and replace any defective lower seat frames, free of charge. The recall began December 6, 2017. Owners may contact Nissan customer service at 1-800-647-7261.

Additional source detail variants (2)

Seats

Nissan North America, Inc. (Nissan) is recalling certain 2016-2017 Nissan Rogue vehicles. The recliner joints on the lower seat frame for the rear seats may have improper welds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."

Consequence: The insufficient welds can increase the risk of injury to the occupants in the event of a crash.

Remedy: Nissan will notify owners, and dealers will inspect the seat frames and replace any defective lower seat frames, free of charge. The recall began December 6, 2017. Owners may contact Nissan customer service at 1-800-647-7261.

Seat Belts

Nissan North America, Inc. (Nissan) is recalling certain 2016-2017 Nissan Rogue vehicles. The recliner joints on the lower seat frame for the rear seats may have improper welds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."

Consequence: The insufficient welds can increase the risk of injury to the occupants in the event of a crash.

Remedy: Nissan will notify owners, and dealers will inspect the seat frames and replace any defective lower seat frames, free of charge. The recall began December 6, 2017. Owners may contact Nissan customer service at 1-800-647-7261.

16V244000 · Air Bags:sensor:occupant Classification

Apr 26, 2016

Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.

Consequence & remedy

Consequence: If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.

Remedy: Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

PE19010 · False Automatic Emergency Braking

Opened Sep 9, 2019 · No close date supplied

Status: open (inferred from source dates) · Forward Collision Avoidance: Automatic Emergency Braking

NHTSA received a defect petition (DP19-001) from the Center for Auto Safety (CAS) on March 21, 2019 alleging that the Automatic Emergency Braking (AEB) system on Model Year (MY) 2017-2018 Nissan Rogue and Rogue Sport vehicles was engaging in cases where there was no obstruction in the path of the vehicle. The CAS petition additionally alleges that, based on Nissan's actions, the manufacturer is aware of the issue due to issuing a Technical Service Bulletin (TSB) launching two "Quality Actions," and initiating a "Customer Service Initiative" in relation to it. CAS contends that Nissan's actions do not represent an adequate long-term solution to the problem, as the action is only available during the basic coverage period of the warranty. CAS also argues that the alleged failures are an unreasonable risk to safety and views Nissan's communications as not acknowledging the potential safety issue involved, instead treating the alleged problem as a performance update.The Office of Defects Investigation (ODI) analyzed Vehicle Owner Questionnaire (VOQ) complaints received from consumers and identified a total of 129 unique subject vehicle reports (for all submission dates) alleging a false positive triggering of AEB. Of these complaints, three were identified that contained allegations of a collision resulting from the activation of the system, and all three indicating related injuries.In response to ODI's April 15, 2019 Information Request letter, Nissan provided data indicating that it has received 750 unique subject vehicle complaints relating to false positive activation of the AEB system. Of these complaints, 12 were identified that contained allegations of a collision resulting from the activation of the system. Four complaints contained allegations of injuries, three of which were the result of a collision. These complaints included duplicates of complaints that ODI received. The injury allegations were limited to soft tissue type injuries such as whiplash and bruising.Based on its review of the information identified to date, ODI has granted the petition and is opening this preliminary evaluation in order to evaluate the cause, scope and frequency of AEB false positive activations, as well as to evaluate the suitability of the manufacturer's campaign to address the concern or improve performance of the AEB system. The complaints cited can be viewed at NHTSA.gov under the following ODI identification numbers: 11230875, 11230481, 11230361, 11229400, 11229302, 11229294, 11228994, 11223074, 11222925, 11222644, 11220499, 11218713, 11218608, 11217157, 11210334, 11210256, 11210148, 11209127, 11209032, 11207333, 11205931, 11205717, 11205661, 11205172, 11205124, 11205027, 11204803, 11204349, 11204324, 11196805, 11196561, 11196466, 11196091, 11195938, 11195574, 11194380, 11193989, 11192761, 11192283, 11192063, 11190855, 11190840, 11189976, 11187374, 11186903, 11185890, 11185883, 11185132, 11183406, 11180813, 11174713, 11173666, 11173302, 11172299, 11171331, 11170989, 11165434, 11164646, 11162898, 11162502, 11162396, 11161413, 11161230, 11155985, 11155209, 11155181, 11154181, 11153607, 11153334, 11151373, 11151028, 11142595, 11142557, 11142386, 11141775, 11141433, 11141387, 11141347, 11140604, 11139711, 11139226, 11133402, 11132376, 11130998, 11130662, 11129949, 11128704, 11124099, 11123564, 11123353, 11123321, 11122783, 11119475, 11119300, 11118604, 11115088, 11113479, 11113371, 11112371, 11111659, 11111057, 11110919, 11110689, 11104075, 11103844, 11103437, 11102715, 11102333, 11100117, 11099313, 11091006, 11089960, 11089798, 11089533, 11088815, 11088718, 11081072, 11079453, 11073644, 11072718, 11065505, 11061598, 11057739, 11056061, 11055766, 11048349, 11035301, 11033225, and 10972343.

DP19001 · False Automatic Emergency Braking

Opened Apr 8, 2019 · Closed Sep 16, 2019

Status: closed (inferred from source dates) · Forward Collision Avoidance: Automatic Emergency Braking

NHTSA received a letter from the Center for Auto Safety (CAS) on March 21, 2019 alleging that the Automatic Emergency Braking (AEB) system on Model Year (MY) 2017-2018 Nissan Rogue and Rogue Sport vehicles was engaging in cases where there was no obstruction in the path of the vehicle. The CAS petition additionally alleged that, based on Nissan's actions, the manufacturer was aware of the issue due to issuing a Technical Service Bulletin (TSB) launching two Quality Actions, and initiation of a Customer Service Initiative in relation to it. CAS contended that Nissan's actions do not represent an adequate long-term solution to the problem, as the action is only available during the basic coverage period of the warranty. CAS also argued that the alleged failures are an unreasonable risk to safety and views Nissan's communications as not acknowledging the potential safety issue involved, instead treating the alleged problem as a performance update.The Office of Defects Investigation (ODI) analyzed Vehicle Owner Questionnaire (VOQ) complaints received from consumers and identified a total of 129 unique subject vehicle reports (for all submission dates) alleging a false positive triggering of AEB. Of these complaints, three were identified that contained allegations of a collision resulting from the activation of the system, and all three indicating related injuries.In response to ODI's April 15, 2019 Information Request letter, Nissan provided data indicating that it has received 750 unique subject vehicle complaints relating to false positive activation of the AEB system. Of these complaints, 12 were identified that contained allegations of a collision resulting from the activation of the system. Four complaints contained allegations of injuries, three of which were the result of a collision. These complaints included duplicates of complaints that ODI received. The injury allegations were limited to soft tissue type injuries such as whiplash and bruising.Based on its review of the information identified to date, ODI grants this petition and has opened preliminary evaluation PE19-010 in order to evaluate the cause, scope and frequency of AEB false positive activations, as well as to evaluate the suitability of the manufacturer's campaign to address the concern or improve performance of the AEB system. The complaints cited can be viewed at NHTSA.gov under the following ODI identification numbers: 11230875, 11230481, 11230361, 11229400, 11229302, 11229294, 11228994, 11223074, 11222925, 11222644, 11220499, 11218713, 11218608, 11217157, 11210334, 11210256, 11210148, 11209127, 11209032, 11207333, 11205931, 11205717, 11205661, 11205172, 11205124, 11205027, 11204803, 11204349, 11204324, 11196805, 11196561, 11196466, 11196091, 11195938, 11195574, 11194380, 11193989, 11192761, 11192283, 11192063, 11190855, 11190840, 11189976, 11187374, 11186903, 11185890, 11185883, 11185132, 11183406, 11180813, 11174713, 11173666, 11173302, 11172299, 11171331, 11170989, 11165434, 11164646, 11162898, 11162502, 11162396, 11161413, 11161230, 11155985, 11155209, 11155181, 11154181, 11153607, 11153334, 11151373, 11151028, 11142595, 11142557, 11142386, 11141775, 11141433, 11141387, 11141347, 11140604, 11139711, 11139226, 11133402, 11132376, 11130998, 11130662, 11129949, 11128704, 11124099, 11123564, 11123353, 11123321, 11122783, 11119475, 11119300, 11118604, 11115088, 11113479, 11113371, 11112371, 11111659, 11111057, 11110919, 11110689, 11104075, 11103844, 11103437, 11102715, 11102333, 11100117, 11099313, 11091006, 11089960, 11089798, 11089533, 11088815, 11088718, 11081072, 11079453, 11073644, 11072718, 11065505, 11061598, 11057739, 11056061, 11055766, 1104

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