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2017 Nissan Rogue

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2017 Nissan Rogue do not stand out strongly from the model-year median of 320.

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When problems were reported

Mileage at the reported incident

299 reports with mileage · 297 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 122 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 111 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Forward Collision Avoidance. Review the 76 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

57 crash reports8 fire reports42 injury reports

What owners actually said

596 reports
48,000 miles · Apr 25, 2019
Power Train

WHILE DRIVING IN BUMPER TO BUMPER TRAFFIC IN ATLANTA MORNING RUSH HOUR FOR 30 MINUTES,WAS ABLE TO ACCELERATE BUT POWER TRAIN WOULD NOT SHIFT OUT OF 3 GEAR,EXTREMELY HIGH RPM.COULDN'T TO TASTED THAN 35MPH DUE TO HIGH RPM.CALLED NISSAN ISSUED CASE NUMBER.TOOK TO NISSAN WITH IN 50 MILES OF THIS HAPPENING,WAS TOLD THEY COULDN'T FIND…

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WHILE DRIVING IN BUMPER TO BUMPER TRAFFIC IN ATLANTA MORNING RUSH HOUR FOR 30 MINUTES,WAS ABLE TO ACCELERATE BUT POWER TRAIN WOULD NOT SHIFT OUT OF 3 GEAR,EXTREMELY HIGH RPM.COULDN'T TO TASTED THAN 35MPH DUE TO HIGH RPM.CALLED NISSAN ISSUED CASE NUMBER.TOOK TO NISSAN WITH IN 50 MILES OF THIS HAPPENING,WAS TOLD THEY COULDN'T FIND ANYTHING WRONG,BUT DID HAVE AN UPDATE FOR POSE TRAIN.NOT AT ALL COMFORTABLE WITH NISSAN RESPONSE.DUE NEEDS TO GET INVOLVED.

NHTSA ODI #11203745

42,600 miles · Apr 20, 2019
Service Brakes

MONDAY, 04/15/2019 @ APPROXIMATELY 1000 HOURS CST, WHILE DRIVING E-BOUND ON I274 (CHICAGO) OUR VEHICLE'S (2017 NISSAN ROGUE, AWD) BRAKING SYSTEM ENGAGED (HARD) ON ITS OWN AND THE STEERING TEMPORARILY LOCKED UP. E-BOUND I274 TRAFFIC WAS CONGESTED AND MOVING @ AROUND 45 TO 50 MPH. WE WERE TRAVELING @ A SAFE DISTANCE (ESTIMATE 3 CA…

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MONDAY, 04/15/2019 @ APPROXIMATELY 1000 HOURS CST, WHILE DRIVING E-BOUND ON I274 (CHICAGO) OUR VEHICLE'S (2017 NISSAN ROGUE, AWD) BRAKING SYSTEM ENGAGED (HARD) ON ITS OWN AND THE STEERING TEMPORARILY LOCKED UP. E-BOUND I274 TRAFFIC WAS CONGESTED AND MOVING @ AROUND 45 TO 50 MPH. WE WERE TRAVELING @ A SAFE DISTANCE (ESTIMATE 3 CAR LENGTHS) FROM THE VEHICLE IN FRONT OF US. VEHICLES BEHIND US HAD TO BRAKE HARD TO AVOID REAR-ENDING OUR VEHICLE. DRIVING OUR VEHICLE WAS MY SPOUSE, I WAS IN THE FRONT PASSENGER SEAT AND MY 12 YEAR OLD GRANDDAUGHTER WAS IN THE REAR SEAT (DRIVER'S SIDE). MY BEST GUESS ...THE UNASSISTED BRAKING ACTION AND LOCKED STEERING SEEM TO LAST 3-5 SECONDS. WE IMMEDIATELY CONTACTED THE DEALER OF PURCHASE TO INQUIRE AS TO THE SEVERITY OF THE PROBLEM. THEY WERE NOT FAMILIAR WITH THE SYMPTOMS/PROBLEM. WE SCHEDULED A SERVICE APPOINTMENT FOR THE 16TH OF APRIL, 2019. TOOK THE VEHICLE IN AND THEY COULD NOT DETERMINE THE PROBLEM CAUSING THE VEHICLE TO BRAKE ON IT'S OWN. THEY DID NOTE, ON THE WORK ORDER/INVOICE THAT THERE IS A "TSB RELATED TO .ACTIVATION OF FEB FEW AEB". $95.00 CHARGE ASSESSED FOR THEIR SERVICE. THURSDAY, 18 APRIL 2019 @ APPROXIMATELY 2300 HOURS MY SPOUSE AND GRANDDAUGHTER WERE RETURNING FROM A PLAY, WHILE PULLING INTO THE DRIVEWAY OF OUR RESIDENCE OUR VEHICLE REPEATED EMERGENCY BRAKING AND LOCKED STEERING ACTION. THIS UNASSISTED ACTION WHILE DRIVING IS EXTREMELY DANGEROUS!!!!!!

NHTSA ODI #11202611

20,000 miles · Apr 14, 2019
Service Brakes

MY NISSAN BRAKES AT A SET OF EMERGENCY LIGHTS OUTSIDE A FIRE STATION. I REPORTED IT TO NISSAN WITHIN A MONTH OF GETTING MY CAR AND WAS TOLD THEY WERE LOOKING IN TO IT. THE DEALER THOUGHT I WAS MAKING IT UP. IT DOESN'T HAPPEN EVERY TIME, BUT DAY OR NIGHT SEEMS TO BE LESS IF I GO FASTER THAN THE POSTED SPEED LIMIT. I GOT A LETTER …

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MY NISSAN BRAKES AT A SET OF EMERGENCY LIGHTS OUTSIDE A FIRE STATION. I REPORTED IT TO NISSAN WITHIN A MONTH OF GETTING MY CAR AND WAS TOLD THEY WERE LOOKING IN TO IT. THE DEALER THOUGHT I WAS MAKING IT UP. IT DOESN'T HAPPEN EVERY TIME, BUT DAY OR NIGHT SEEMS TO BE LESS IF I GO FASTER THAN THE POSTED SPEED LIMIT. I GOT A LETTER THAT I CAN HAVE IT 'FIXED' BUT THE DEALERSHIP DIDN'T HAVE A CLUE HOW TO DO IT, THEY HAD MY CAR OVERNIGHT AND SAID THEY HAD TO ORDER A PART, THEN WHEN I COMPLAINED MIRACULOUSLY THE PART WAS IN AND I NEEDED TO BRING MY CAR BACK, BUT WAS TOLD 'THIS IS NOT A RECALL, IT IS JUST FIX. I THINK IT NEEDS TO BE A RECALL. I HAVE SEEN CARS SWERVE BEHIND ME AS MY CAR DOES SUCH A SUDDEN UNEXPECTED BRAKING. THE ROAD IS A RURAL ROAD, SPEED LIMIT IS 35. THE FIRE STATION LIGHTS ARE CONSTANT BLINKING YELLOW AND WILL TURN RED SO THAT TRAFFIC STOPS FOR EMERGENCY VEHICLES TO GET OUT ON THE ROAD IN AN EMERGENCY. MY CAR AUTO BRAKES ON THE YELLOW BLINKING HAS DONE IT ABOUT 100 TIMES SINCE OWNING THE CAR

NHTSA ODI #11196091

22,609 miles · Apr 10, 2019
Service Brakes

I WAS TRAVELLING IN TEANECK, NJ, GOING EAST ON CHURCHILL ROAD , APPROACHING TTHE INTERSECTION OF WINDSOR ROAD. I ATTEMPTED TO SLOW MY VEHICLE, IN ORDER TO MAKE A RIGHT TURN. I STEPPED ON THE BRAKE PEDAL, BUT THE CAR DID NOT SLOW DOWN OR STOP. AS A RESULT, I WENT THROUGH THE INTERSECTION, HIT THE CURB, AND WENT OFF THE ROAD, FINA…

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I WAS TRAVELLING IN TEANECK, NJ, GOING EAST ON CHURCHILL ROAD , APPROACHING TTHE INTERSECTION OF WINDSOR ROAD. I ATTEMPTED TO SLOW MY VEHICLE, IN ORDER TO MAKE A RIGHT TURN. I STEPPED ON THE BRAKE PEDAL, BUT THE CAR DID NOT SLOW DOWN OR STOP. AS A RESULT, I WENT THROUGH THE INTERSECTION, HIT THE CURB, AND WENT OFF THE ROAD, FINALLY COMING TO A STOP IN A GRASSY AREA.

NHTSA ODI #11195404

24,000 miles · Apr 6, 2019
Electronic Stability Control (esc)Service BrakesVehicle Speed ControlCrashInjury

ON MARCH 16TH I HAD A ACCIDENT THAT WAS A RESULT OF A KNOWN ISSUE THAT NISSAN IS NOT ADDRESSING (MORE IF I AT WWW.NISSANPROBLEMS.COM/AEB ). BASICALLY, WHEN LEAVING A PARKING GARAGE MY CAR SUDDENLY MADE BEEP BEEP BEEP SOUNDS AND STOPPED ON ITS OWN AND THE CAR BEHIND ME HIT MY CAR. I HAVE ALREADY REACHED TO THE INSURANCE WHER…

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ON MARCH 16TH I HAD A ACCIDENT THAT WAS A RESULT OF A KNOWN ISSUE THAT NISSAN IS NOT ADDRESSING (MORE IF I AT WWW.NISSANPROBLEMS.COM/AEB ). BASICALLY, WHEN LEAVING A PARKING GARAGE MY CAR SUDDENLY MADE BEEP BEEP BEEP SOUNDS AND STOPPED ON ITS OWN AND THE CAR BEHIND ME HIT MY CAR. I HAVE ALREADY REACHED TO THE INSURANCE WHERE I WOULD JUST NEED TO PAY $500 DEDUCTIBLE FOR THE FIX HOWEVER THE FIX WOULD ONLY HANDLE THE BUMPER FIXING AND NOT THE FACT THAT THE CAR IS DEFECTIVE. I'D OBVIOUSLY DON'T WANT TO KEEP THIS CAR. IN THIS CASE I'D BE LOOKING FOR ASSISTANCE WITH NISSAN, WITH LEASE TERMINATION AND WITH BODY INJURIES. NISSAN REQUIRES THE CAR TO BE UNTOUCHED FOR THEIR 'INVESTIGATION' IN A CERTIFIED LOCATION (THEY CLAIM MY CURRENT SHOP IS NOT CERTIFIED EVEN THOUGH IT IS LISTED IN THEIR SITE IT IS) WHERE THE ENTIRE PROCESS WOULD TAKE BETWEEN 4-12 WEEKS. DURING THIS TIME THE CAR CAN'T BE TOUCHED AND OF COURSE NOT DRIVEN. NO RESOLUTION OFFERED TO MEANTIME TRANSPORTATION AND EXPENSE COVERAGE.

NHTSA ODI #11194380

25,000 miles · Apr 4, 2019
Electrical SystemEngine

TL* THE CONTACT OWNS A 2017 NISSAN ROGUE. WHILE THE VEHICLE WAS MERGING ONTO THE HIGHWAY, IT SUDDENLY STALLED AND DID NOT IMMEDIATLY RESTART. THE VEHICLE WAS LATER TAKEN TO HILL NISSAN(6401 CYPRESS GARDENS BLVD, WINTER HAVEN, FL 33884) WHERE IT WAS DIAGNOSED THAT THE FRONT SENSOR WAS FAULTY AND NEEDED TO BE REPLACED. THE SENSOR …

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TL* THE CONTACT OWNS A 2017 NISSAN ROGUE. WHILE THE VEHICLE WAS MERGING ONTO THE HIGHWAY, IT SUDDENLY STALLED AND DID NOT IMMEDIATLY RESTART. THE VEHICLE WAS LATER TAKEN TO HILL NISSAN(6401 CYPRESS GARDENS BLVD, WINTER HAVEN, FL 33884) WHERE IT WAS DIAGNOSED THAT THE FRONT SENSOR WAS FAULTY AND NEEDED TO BE REPLACED. THE SENSOR WAS REPLACED. LATER, WHILE DRIVING ONTO A FREEWAY, THE FAILURE RECURRED AND THE VEHICLE STALLED. THE VEHICLE COULD NOT BE RESTARTED AND WAS TOWED BACK TO THE DEALER. WHILE AT THE DEALER, THE FAILURE COULD NOT BE DUPLICATED AND THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 25,000. THE VIN WAS UNKNOWN.

NHTSA ODI #11193897

12,766 miles · Mar 31, 2019
Unknown Or Other

WHILE DRIVING ON I-5 ON A CLEAR SUNNY DAY THE PANORAMIC SUN ROOF EXPLODED FOR NO APPARENT REASON.

NHTSA ODI #11192808

38,000 miles · Mar 31, 2019
Service Brakes

UNAVAILABLE FRONT RADAR OBSTRUCTION, HAPPENED WHILE DRIVING

NHTSA ODI #11192719

24,535 miles · Mar 19, 2019
Service BrakesUnknown Or Other

'LEASE STARTED IN 08/17 (CAR HAS AN AUTO SENOR (AS)) '11/11/17: BROUGHT MY CAR TO THE SERVICE CENTER, AS ACTIVATED WITH NO CARS AROUND. THE SHOP SCANNED THE SYSTEM, SAID THERE WAS A RADAR STAIN. THEY CLEARED THE SYSTEM AND GAVE IT BACK '12/06/17: BROUGHT MY CAR TO THE SERVICE CENTER, AS ACTIVATED WITH NO CARS AROUND. 'THE SH…

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'LEASE STARTED IN 08/17 (CAR HAS AN AUTO SENOR (AS)) '11/11/17: BROUGHT MY CAR TO THE SERVICE CENTER, AS ACTIVATED WITH NO CARS AROUND. THE SHOP SCANNED THE SYSTEM, SAID THERE WAS A RADAR STAIN. THEY CLEARED THE SYSTEM AND GAVE IT BACK '12/06/17: BROUGHT MY CAR TO THE SERVICE CENTER, AS ACTIVATED WITH NO CARS AROUND. 'THE SHOP SCANNED THE SYSTEM, SAID THAT THERE WAS A RADAR STAIN. THEY CLEARED THE SYSTEM AND GAVE IT BACK '08/17/2018: BROUGHT MY CAR TO THE SERVICE CENTER, THERE WAS A RECALL FOR THE AS PART. THEY REPLACED THE SENOR AND REPROGRAMED THE SYSTEM, CAR WAS GIVEN BACK '01/14/19: AS ACTIVATED WITH NO CARS AROUND IT, INFORMED THE DEALERSHIP AND THEY SAID CONTACT CORPORATE. CALLED CONSUMER AFFAIRS AND ASSIGNED A CASE MANAGER (CM) '01/15/19: EXPLAINED MY SITUATION TO THE CM AND SHE EXPLAINED THE PROCESS. SHE INFORMED ME I WOULD HEAR BACK IN 10 DAYS IF NISSAN WOULD BUY BACK MY CAR OR PUT ME IN ANOTHER CAR. THE SERVICE CENTER MANAGER DROVE MY CAR, TO DUPLICATE THE ISSUE BUT DIDN'T '01/18/19: CM CALLED AND INFORMED ME I SHOULD HEAR SOMETHING BY 01/23/19 '01/23/19 :CM CALLED AND INFORMED ME THAT I WILL HEAR SOMETHING BY MONDAY '01/28/19: CM CALLED AND INFORMED ME THAT NISSAN WON'T BUY THE CAR BACK OR PUT ME IN ANOTHER CAR. I WAS INFORMED THAT A CORPORATE TECHNICIAN WOULD COME ON 02/07/19 TO INSPECT THE CAR. I ASKED TO SPEAK TO A MANAGER ON 01/29/2019, MY CM MANAGERS CALLED AND INFORMED ME THAT THERE IS NOTHING THEY CAN DO AND I CAN CALL THE BBB '02/07/219:TECHNICIAN CALLED TO GET A SPECIFIC LOCATION OF THE INCIDENT, TO TRY TO REENACT '02/11/19: CM INFORMED ME THE TECHNICIAN WAS UNABLE TO REENACT THE INCIDENT AND THEY WOULDN'T BE ABLE TO MAKE REPAIRS TO THE CAR '03/07/19: AS ACTIVATED AND NO CARS WERE AROUND IT ' CALLED THE DEALERSHIP AND BROUGHT MY CAR TO THE SERVICE CENTER ON 03/12/19. INFORMED THAT THEY COULDN'T DO ANYTHING AND TO HANDLE WITH CORPORATE

NHTSA ODI #11189976

20,100 miles · Mar 14, 2019
Forward Collision Avoidance

WHILE THE VEHICLE WAS IN MOTION ON BOTH CITY STREETS AND INTERSTATE HIGHWAYS THE AUTOMATIC EMERGENCY BRAKE (AEB) HAS ACTIVATED WHEN THERE WASN'T ANY TRAFFIC OR OBSTACLES PRESENT. AT ONE TIME ON THE HIGHWAY IT ALMOST CAUSED AN ACCIDENT DUE TO SUDDEN AND ABRUPT UNNEEDED BRAKING SLOWING THE CAR UNEXPECTEDLY NEARLY CAUSING CARS BEHI…

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WHILE THE VEHICLE WAS IN MOTION ON BOTH CITY STREETS AND INTERSTATE HIGHWAYS THE AUTOMATIC EMERGENCY BRAKE (AEB) HAS ACTIVATED WHEN THERE WASN'T ANY TRAFFIC OR OBSTACLES PRESENT. AT ONE TIME ON THE HIGHWAY IT ALMOST CAUSED AN ACCIDENT DUE TO SUDDEN AND ABRUPT UNNEEDED BRAKING SLOWING THE CAR UNEXPECTEDLY NEARLY CAUSING CARS BEHIND ME TO RUN INTO ME. THIS VEHICLE BEHAVIOR HAS OCCURRED MULTIPLE TIMES.

NHTSA ODI #11186903

Official recalls

5

23V093000 · Electrical SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

Feb 16, 2023

Nissan North America, Inc. (Nissan) is recalling certain 2014-2020 Rogue and 2017-2022 Rogue Sport vehicles equipped with a jackknife style ignition key. The jackknife key may collapse into a folded position while driving.

Consequence & remedy

Consequence: Driver contact with a key in the collapsed position could inadvertently shut off the vehicle while driving, increasing the risk of a crash. Additionally, if the vehicle shuts off while driving, the air bags may not deploy in a crash as intended, increasing the risk of injury.

Remedy: Dealers will insert a spacer into the key slot of the jackknife key, free of charge. Interim notification letters notifying owners of the safety risk were mailed March 29, 2023. Owner notification letters are expected to be mailed August 30, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R22C5.

22V875000 · Electrical System:wiring

Nov 23, 2022

Nissan North America, Inc. (Nissan) is recalling certain 2017 Rogue vehicles. Water may leak into and corrode the dash side harness connector.

Consequence & remedy

Consequence: A corroded dash side harness connector increases the risk of a fire.

Remedy: Dealers will apply grease and repair any corroded connector as necessary, free of charge. Owner notification letters are expected to be mailed January 20, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is PC934.

21V839000 · Engine And Engine Cooling:engine:engine Control Module (ecu/ecm); Hybrid Propulsion System

Oct 26, 2021

Nissan North America, Inc. (Nissan) is recalling certain 2017-2019 Rogue Hybrid vehicles. Contact with the Electronic Control Module (ECM) bracket may damage the engine harness, causing a blown fuse.

Consequence & remedy

Consequence: A blown fuse may cause an engine stall, increasing the risk of a crash.

Remedy: Dealers will install a harness protector cover, free of charge. Owner notification letters were mailed December 16, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21B6.

Additional source detail variants (2)

Engine And Engine Cooling:engine:engine Control Module (ecu/ecm)

Nissan North America, Inc. (Nissan) is recalling certain 2017-2019 Rogue Hybrid vehicles. Contact with the Electronic Control Module (ECM) bracket may damage the engine harness, causing a blown fuse.

Consequence: A blown fuse may cause an engine stall, increasing the risk of a crash.

Remedy: Dealers will install a harness protector cover, free of charge. Owner notification letters were mailed December 16, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21B6.

Hybrid Propulsion System

Nissan North America, Inc. (Nissan) is recalling certain 2017-2019 Rogue Hybrid vehicles. Contact with the Electronic Control Module (ECM) bracket may damage the engine harness, causing a blown fuse.

Consequence: A blown fuse may cause an engine stall, increasing the risk of a crash.

Remedy: Dealers will install a harness protector cover, free of charge. Owner notification letters were mailed December 16, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21B6.

17V663000 · Seat Belts; Seats

Oct 18, 2017

Nissan North America, Inc. (Nissan) is recalling certain 2016-2017 Nissan Rogue vehicles. The recliner joints on the lower seat frame for the rear seats may have improper welds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."

Consequence & remedy

Consequence: The insufficient welds can increase the risk of injury to the occupants in the event of a crash.

Remedy: Nissan will notify owners, and dealers will inspect the seat frames and replace any defective lower seat frames, free of charge. The recall began December 6, 2017. Owners may contact Nissan customer service at 1-800-647-7261.

Additional source detail variants (2)

Seats

Nissan North America, Inc. (Nissan) is recalling certain 2016-2017 Nissan Rogue vehicles. The recliner joints on the lower seat frame for the rear seats may have improper welds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."

Consequence: The insufficient welds can increase the risk of injury to the occupants in the event of a crash.

Remedy: Nissan will notify owners, and dealers will inspect the seat frames and replace any defective lower seat frames, free of charge. The recall began December 6, 2017. Owners may contact Nissan customer service at 1-800-647-7261.

Seat Belts

Nissan North America, Inc. (Nissan) is recalling certain 2016-2017 Nissan Rogue vehicles. The recliner joints on the lower seat frame for the rear seats may have improper welds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."

Consequence: The insufficient welds can increase the risk of injury to the occupants in the event of a crash.

Remedy: Nissan will notify owners, and dealers will inspect the seat frames and replace any defective lower seat frames, free of charge. The recall began December 6, 2017. Owners may contact Nissan customer service at 1-800-647-7261.

16V244000 · Air Bags:sensor:occupant Classification

Apr 26, 2016

Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.

Consequence & remedy

Consequence: If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.

Remedy: Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

PE19010 · False Automatic Emergency Braking

Opened Sep 9, 2019 · No close date supplied

Status: open (inferred from source dates) · Forward Collision Avoidance: Automatic Emergency Braking

NHTSA received a defect petition (DP19-001) from the Center for Auto Safety (CAS) on March 21, 2019 alleging that the Automatic Emergency Braking (AEB) system on Model Year (MY) 2017-2018 Nissan Rogue and Rogue Sport vehicles was engaging in cases where there was no obstruction in the path of the vehicle. The CAS petition additionally alleges that, based on Nissan's actions, the manufacturer is aware of the issue due to issuing a Technical Service Bulletin (TSB) launching two "Quality Actions," and initiating a "Customer Service Initiative" in relation to it. CAS contends that Nissan's actions do not represent an adequate long-term solution to the problem, as the action is only available during the basic coverage period of the warranty. CAS also argues that the alleged failures are an unreasonable risk to safety and views Nissan's communications as not acknowledging the potential safety issue involved, instead treating the alleged problem as a performance update.The Office of Defects Investigation (ODI) analyzed Vehicle Owner Questionnaire (VOQ) complaints received from consumers and identified a total of 129 unique subject vehicle reports (for all submission dates) alleging a false positive triggering of AEB. Of these complaints, three were identified that contained allegations of a collision resulting from the activation of the system, and all three indicating related injuries.In response to ODI's April 15, 2019 Information Request letter, Nissan provided data indicating that it has received 750 unique subject vehicle complaints relating to false positive activation of the AEB system. Of these complaints, 12 were identified that contained allegations of a collision resulting from the activation of the system. Four complaints contained allegations of injuries, three of which were the result of a collision. These complaints included duplicates of complaints that ODI received. The injury allegations were limited to soft tissue type injuries such as whiplash and bruising.Based on its review of the information identified to date, ODI has granted the petition and is opening this preliminary evaluation in order to evaluate the cause, scope and frequency of AEB false positive activations, as well as to evaluate the suitability of the manufacturer's campaign to address the concern or improve performance of the AEB system. The complaints cited can be viewed at NHTSA.gov under the following ODI identification numbers: 11230875, 11230481, 11230361, 11229400, 11229302, 11229294, 11228994, 11223074, 11222925, 11222644, 11220499, 11218713, 11218608, 11217157, 11210334, 11210256, 11210148, 11209127, 11209032, 11207333, 11205931, 11205717, 11205661, 11205172, 11205124, 11205027, 11204803, 11204349, 11204324, 11196805, 11196561, 11196466, 11196091, 11195938, 11195574, 11194380, 11193989, 11192761, 11192283, 11192063, 11190855, 11190840, 11189976, 11187374, 11186903, 11185890, 11185883, 11185132, 11183406, 11180813, 11174713, 11173666, 11173302, 11172299, 11171331, 11170989, 11165434, 11164646, 11162898, 11162502, 11162396, 11161413, 11161230, 11155985, 11155209, 11155181, 11154181, 11153607, 11153334, 11151373, 11151028, 11142595, 11142557, 11142386, 11141775, 11141433, 11141387, 11141347, 11140604, 11139711, 11139226, 11133402, 11132376, 11130998, 11130662, 11129949, 11128704, 11124099, 11123564, 11123353, 11123321, 11122783, 11119475, 11119300, 11118604, 11115088, 11113479, 11113371, 11112371, 11111659, 11111057, 11110919, 11110689, 11104075, 11103844, 11103437, 11102715, 11102333, 11100117, 11099313, 11091006, 11089960, 11089798, 11089533, 11088815, 11088718, 11081072, 11079453, 11073644, 11072718, 11065505, 11061598, 11057739, 11056061, 11055766, 11048349, 11035301, 11033225, and 10972343.

DP19001 · False Automatic Emergency Braking

Opened Apr 8, 2019 · Closed Sep 16, 2019

Status: closed (inferred from source dates) · Forward Collision Avoidance: Automatic Emergency Braking

NHTSA received a letter from the Center for Auto Safety (CAS) on March 21, 2019 alleging that the Automatic Emergency Braking (AEB) system on Model Year (MY) 2017-2018 Nissan Rogue and Rogue Sport vehicles was engaging in cases where there was no obstruction in the path of the vehicle. The CAS petition additionally alleged that, based on Nissan's actions, the manufacturer was aware of the issue due to issuing a Technical Service Bulletin (TSB) launching two Quality Actions, and initiation of a Customer Service Initiative in relation to it. CAS contended that Nissan's actions do not represent an adequate long-term solution to the problem, as the action is only available during the basic coverage period of the warranty. CAS also argued that the alleged failures are an unreasonable risk to safety and views Nissan's communications as not acknowledging the potential safety issue involved, instead treating the alleged problem as a performance update.The Office of Defects Investigation (ODI) analyzed Vehicle Owner Questionnaire (VOQ) complaints received from consumers and identified a total of 129 unique subject vehicle reports (for all submission dates) alleging a false positive triggering of AEB. Of these complaints, three were identified that contained allegations of a collision resulting from the activation of the system, and all three indicating related injuries.In response to ODI's April 15, 2019 Information Request letter, Nissan provided data indicating that it has received 750 unique subject vehicle complaints relating to false positive activation of the AEB system. Of these complaints, 12 were identified that contained allegations of a collision resulting from the activation of the system. Four complaints contained allegations of injuries, three of which were the result of a collision. These complaints included duplicates of complaints that ODI received. The injury allegations were limited to soft tissue type injuries such as whiplash and bruising.Based on its review of the information identified to date, ODI grants this petition and has opened preliminary evaluation PE19-010 in order to evaluate the cause, scope and frequency of AEB false positive activations, as well as to evaluate the suitability of the manufacturer's campaign to address the concern or improve performance of the AEB system. The complaints cited can be viewed at NHTSA.gov under the following ODI identification numbers: 11230875, 11230481, 11230361, 11229400, 11229302, 11229294, 11228994, 11223074, 11222925, 11222644, 11220499, 11218713, 11218608, 11217157, 11210334, 11210256, 11210148, 11209127, 11209032, 11207333, 11205931, 11205717, 11205661, 11205172, 11205124, 11205027, 11204803, 11204349, 11204324, 11196805, 11196561, 11196466, 11196091, 11195938, 11195574, 11194380, 11193989, 11192761, 11192283, 11192063, 11190855, 11190840, 11189976, 11187374, 11186903, 11185890, 11185883, 11185132, 11183406, 11180813, 11174713, 11173666, 11173302, 11172299, 11171331, 11170989, 11165434, 11164646, 11162898, 11162502, 11162396, 11161413, 11161230, 11155985, 11155209, 11155181, 11154181, 11153607, 11153334, 11151373, 11151028, 11142595, 11142557, 11142386, 11141775, 11141433, 11141387, 11141347, 11140604, 11139711, 11139226, 11133402, 11132376, 11130998, 11130662, 11129949, 11128704, 11124099, 11123564, 11123353, 11123321, 11122783, 11119475, 11119300, 11118604, 11115088, 11113479, 11113371, 11112371, 11111659, 11111057, 11110919, 11110689, 11104075, 11103844, 11103437, 11102715, 11102333, 11100117, 11099313, 11091006, 11089960, 11089798, 11089533, 11088815, 11088718, 11081072, 11079453, 11073644, 11072718, 11065505, 11061598, 11057739, 11056061, 11055766, 1104

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