2008 Nissan Rogue

THE CAR WAS NOT IN AN ACCIDENT. THE AIRBAG INDICATOR LIGHT HAD COME ON SO I TOOK THE VEHICLE TO ANDY MOHR NISSAN IN AVON INDIANA TO HAVE IT CHECKED. THE SHOP DIAGNOSIS WAS THAT THE FRONT PASSENGER SEAT AIRBAG SENSOR HAD MALFUNCTIONED AND NEEDED TO BE REPLACED. EVIDENTLY, THE SENSOR IS IMBEDDED IN THE BOTTOM SEAT CUSHION REQUIRING THE REPLACEMENT OF THE CUSHION. WITHOUT REPLACEMENT, THE AIRBAG WILL NOT ENGAGE. THE ESTIMATED COST OF REPAIR WAS OVER $3,200, AND THE CAR HAD JUST FALLEN OUT OF WARRANTY BY 350 MILES. THE COST OF THIS SEAT CUSHION INCLUDING LABOR IS ROUGHLY ONE-THIRD OF THE VALUE OF THE VEHICLE. THROUGH AN INTERNET SEARCH, I FOUND OUT THAT THERE WAS A RECALL ON THESE 2008 ROGUES FOR THIS VERY PROBLEM. I CONTACTED THE DEALERSHIP AND WAS TOLD THAT THEY WOULD LOOK INTO IT. I LATER RECEIVED A CALL INFORMING ME THAT ALTHOUGH THESE VEHICLES WERE RECALLED, OUR VIN NUMBER DID NOT SHOW UP IN THE RECALL. I FIND IT HARD TO BELIEVE THAT THE ONE PROBLEM THAT WE HAVE HAD WITH THIS CAR IS THE SAME AS THOSE RECALLED, BUT OURS IS NOT ON THE LIST. THIS PUTS US IN A NO WIN SITUATION. FIRST, IT MAKES THE VEHICLE DANGEROUS. SECOND, WE CANNOT AFFORD TO SPEND ONE THIRD OF THE VALUE OF THE CAR TO FIX THIS SAFETY ISSUE. THIRD, IT KILLS THE RESALE VALUE OF THE CAR SINCE WE WILL HAVE TO MAKE ANY POTENTIAL BUYER AWARE OF THE ISSUE. *TR

IN COLD/FREEZING TEMPERATURES WHEN ATTEMPTING TO OPEN A DOOR THE ACTUATOR CABLES BECOME DISENGAGED FROM THE DOOR HANDLE, DISABLING ACCESS TO THE CAR FROM THAT DOOR. THE DOOR IS ABLE TO BE OPENED FROM THE INSIDE BUT NOT THE OUTSIDE. IN 2013 BOTH FRONT DOORS MALFUNCTIONED IN THIS WAY. IT COST $500. PER DOOR TO FIX BY GUTTING THE DOOR, REATTACHING THE CABLES AND PUTTING THE DOOR BACK TOGETHER. NO PARTS, JUST LABOR. IT HAPPENED AGAIN DECEMBER 2013. IT IS A KNOWN PROBLEM FOR NISSAN AND INFINITI. THERE HAS BEEN AN UNANNOUNCED EXTENDED WARRANTY OFFERED TO SOME CUSTOMERS, BUT WE WERE DEEMED INELIGIBLE BY NISSAN DUE TO BEING 2ND OWNERS AND MILEAGE OVER 100,000 MILES (WE BOUGHT THE CAR USED WITH 101,000 MILES). THIS IS A SAFETY ISSUE DUE TO POTENTIAL ACCESS PROBLEMS FROM THE OUTSIDE OF THE CAR IN THE EVENT SOMEONE IS TRAPPED INSIDE. AT PRESENT WE HAVE THREE DOORS DISABLED AND CANNOT AFFORD $1500. TO REPAIR THEM. THIS SHOULD BE A RECALL ITEM AS NOW NISSAN IS REPLACING ACTUATORS AND ANOTHER PART AS PART OF THEIR LIMITED EXTENDED WARRANTY, BUT ONLY TO SOME OF THOSE WHO COMPLAIN. *TR

DOOR LOCK ACTUATOR ON BOTH FRONT DOORS FROZE AFTER FREEZING RAIN/ ICE STORM. IN THE MORNING I OPENED THE DOOR AND STARTED THE CAR (DID NOT CLOSE THE DOOR) AND WENT INSIDE THE HOUSE WHILE IT WARMED-UP. WHEN I RETURNED THE DRIVERS SIDE DOOR WOULD NOT OPEN FROM THE OUTSIDE OR THE INSIDE HANDLES. THE PASSENGER DOOR HAD STOPPED WORKING FROM THE OUTSIDE HANDLE ABOUT 6 WEEKS EARLIER AFTER A SIMILAR STORM, THOUGH I WAS NOT AWARE OF THE RELATIONSHIP OF THE PROBLEM TO THE WEATHER AT THE TIME. WHEN I TRIED TO OPEN THE PASSENGER SIDE DOOR FROM THE INSIDE HANDLE ON 03/12/2014 IT WOULD NOT OPEN. I WAS NOW NOT ABLE TO ACCESS THE VEHICLE FROM EITHER FRONT DOOR. I WAS ABLE TO CLIMB IN THROUGH THE BACK SEAT, OVER THE CONSOLE TO TURN THE CAR OFF. I WAS THEN DIRECTED BY NISSAN CUSTOMER AFFAIRS TO BRING THE VEHICLE TO A DEALERSHIP FOR REPAIR. WHEN ACCESSING THE CAR TO DRIVE IT TO THE DEALERSHIP I STRAINED MY BACK AND SCRATCHED MY HAND AND ARM ON THE CONSOLE (NO DOCTORS VISIT). UPON ARRIVING AT THE DEALERSHIP IN ALBAN, NY I HAD TO CRAWL OUT OF THE CAR THROUGH THE BACK DOOR. A WOMAN PULLED UP DIRECTLY BEHIND ME WHO WAS THERE TO SERVICE THE SAME PROBLEM WITH HER 2008 NISSAN ROGUE, THOUGH ONLY WITH ONE OF THE FRONT DOORS. I CALLED ALL OF THE NISSAN DEALERSHIPS IN THE AREA AND THEY WERE ALL SERVICING AT LEAST ONE 2008 NISSAN ROGUE WITH THE SAME ISSUE AFTER THE FREEZING RAIN STORM. THE PARTS WERE ORDERED FOR ME TO BRING THE VEHICLE BACK FOR REPAIR. I WAS TOLD IT WOULD TAKE 2 - 3 DAYS FOR THE PARTS TO COME IN. AFTER 4 BUSINESS DAYS (6 DAYS) I WAS CALLED AND INFORMED THAT THE PARTS WERE BACK-ORDERED AND WOULD BE ANOTHER SEVERAL DAYS. THE PARTS WERE IN HIGH DEMAND REGIONALLY AFTER THE WEATHER EVENT, SHOWING THAT THIS IS A SYSTEMATIC PROBLEM. *TR

NISSAN ROGUE 2008 WOULD NOT ACCELERATE WHILE DRIVING ON FREEWAY INCLINE. VEHICLE TOPPED OUT AT 45 MPH IN 65 ZONE. UNABLE TO ACCELERATE, VEHICLES HONKED AND PASSED BY. THIS CONTINUED UNTIL TOP OF INCLINE, THEN VEHICLE RESUMED ACCELERATION. TOOK TO LOCAL NISSAN DEALERSHIP TO LEARN THAT NISSAN OFFERS EXTENDED WARRANTY FOR CVT TRANSMISSION AND THAT THIS ISSUE QUALIFIED FOR THE EXTENDED WARRANTY. DEALER ORDERED TRANSMISSION COOLER KIT ON 3/3/2014. DEALER HAS SINCE INFORMED ME THAT PART REQUEST IS RESTRICTED AND CAN GIVE NO TIMEFRAME OF REPLACEMENT. THIS HAS BEEN GOING ON FOR 2 WEEKS ( NOW 3/19). NISSAN CONSUMER AFFAIRS ALSO UNABLE TO EXPEDITE PART. ACCELERATION ISSUE HAS HAPPENED 2 ADDITIONAL TIMES WITHIN LAST TWO WEEKS, AGAIN ON THE FREEWAY IN THE MIDDLE OF 65 MPH TRAFFIC. NISSAN HAS INDICATED THEY WILL NOT PROVIDE REPLACEMENT VEHICLE WHILE AWAITING PART. I EXPRESSED CONCERNS THAT THIS IS A VEHICLE SAFETY ISSUE IN WHICH NISSAN CONSUMER AFFAIRS AGAIN WAS UNABLE TO COMMIT TO PROVIDING REPLACEMENT VEHICLE. CASE # [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

PLEASE HELP US HAVE NISSAN DO A RECALL ON THE ENGINE. I HAVE HAD MY NISSAN ROUGE FOR ABOUT 4 YEARS. I WAS DRIVING MY CAR FROM SAN FRANCISCO TO LOS ANGELES. I WAS DRIVING ABOUT 70 MILES PER HOUR WHEN ALL OF A SUDDEN MY VEHICLE STARTED TO REDUCE SPEED. THIS HAPPENED LATER IN THE NIGHT SO THERE WASN'T MUCH TRAFFIC. IF IT WAS DURING RUSH HOUR I AM PRETTY SURE THIS WOULD HAVE CAUSED AN ACCIDENT. EVERY TIME I WOULD I TRIED TO INCREASE SPEED IT WOULD. I HAD TO DRIVE AT ABOUT 40 MILES PER HOUR UNTIL I FOUND A SAFE PLACE TO STOP. I HAD TO WAIT FOR ABOUT 3 HOURS AND THE TRIED DRIVING AGAIN AND IT WORKED FINE. I CAN'T TAKE THIS VEHICLE ON TRIPS ANY MORE BECAUSE I AM SCARED THIS MAY HAPPEN AGAIN. I HOPE THIS CAN BE RECALLED AND FIXED BEFORE SOMEONE REALLY GETS HURT IF NO HAS BEEN YET. *TR

THE CAR EXPERIENCED EXTREME DECELERATION ON THE HIGHWAY. I WAS UNABLE TO ACCELERATE IN A MINIMUM 45 MILE PER HOUR HIGHWAY (IN PUERTO RICO) WHEN CAR DECELERATED AND WAS UNABLE TO GO MORE THAN 5 MILES PER HOUR AFTER DECELERATING FOR A TOLL. AS I CHANGED LANES TO GET TO THE SHOULDER, I ALMOST CAUSED WHAT COULD HAVE BEEN A FATAL ACCIDENT OF MYSELF AND MY INFANT DAUGHTER. I PULLED OVER TO THE SHOULDER AND SHUT THE CAR OFF. I WAS IN THE MIDDLE OF THE ISLAND AND COULD NOT AFFORD A TOW TRUCK. I WAITED FOR TWO HOURS AND TRIED STARTING THE CAR AGAIN TO SEE IF I COULD CONTINUE. THE CAR SEEMED BACK TO NORMAL AND I MADE IT HOME. THE EXTREME ACCELERATION HAS HAPPENED TO ME 2 OTHER TIMES AND I CANNOT AFFORD ANOTHER VEHICLE. I RECENTLY RESEARCHED THIS ISSUE AND THERE IS A WIDE ARRAY OF PEOPLE HAVING SIMILAR ISSUES AND SIMILAR EXPERIENCES AND CLOSE CALLS WITH VEHICULAR ACCIDENTS. SINCE THE FIRST INCIDENT, THE CAR NOW HAS 130K MILES AND DOES NOT QUALIFY FOR THE EXTENDED WARRANTY. I AM AN ACTIVE DUTY MEMBER STATIONED OVERSEAS IN PUERTO RICO AND DID NOT RECEIVE NOTIFICATION THAT A WARRANTY WAS EXTENDED. PLEASE HELP ME EFFECT A NISSAN RECALL IN CVT ENGINES IN THE SELECT MODELS MENTIONED IN THEIR CONSUMER AFFAIRS WEBSITE. THANK YOU FOR YOUR TIME. *TR

I NOTICED A WHINNING SOUND COMING FROM MY VEHICLE. I TOOK IT TO A MECHANIC WHO THEN REPORTED IT WAS THE TRANSMISSION. I THEN TOOK MY CAR TO A NISSAN DEALERSHIP AND THEY CONFIRMED THAT IT WAS THE CVT TRANSMISSION (CARRIER BEARING AREA). I WAS NOT AWARE THAT THERE HAD BEEN ISSUES WITH THE CVT TRANSMISSIONS IN NISSAN. NISSAN HAD EXTENDED THE WARRANTY HOWEVER DUE TO ME THE CONSUMER NOT BEING MADE AWARE OF THE ISSUE THAT NISSAN WAS HAVING, I DIDN'T KNOW THAT I SHOULD BE ON THE LOOK TO SEE IF MY CAR WAS HAVING ISSUES UNTIL I HEARD THE WHINNING SOUND. I DRIVE A LOT FOR WORK, THEREFORE MY CAR HAS 123,233 MILES ON IT BUT IS VERY WELL TAKEN CARE OF AND IS ONLY 5 YEARS OLD AND HAS NO OTHER ISSUES. I AM CURRENTLY BATTLING WITH NISSAN TO HAVE THEM FIX THEIR DEFECTIVE PRODUCT (CVT TRANSMISSION). NISSAN SHOULD BE MADE TO CORRECT THESE DEFECTS IN THEIR PRODUCTS REGARDLESS. NISSAN KNOWS OF THE ISSUE, BUT FROM THE RESEARCH I'VE BEEN DOING ONLINE THEY ARE NOT TAKING RESPONSIBILITY FOR THE DEFECTIVE PRODUCTS. AMERICANS SHOULD NOT SPEND THEIR HARD EARNED MONEY ON PRODUCTS THAT ARE DEFECTIVE AND THEN COMPANIES BAILING OUT. COMPANIES NEED TO TAKE RESPONSIBILITY! *TR

I HAVE TALKED WITH CONSUMER AFFAIRS @ NISSAN AND THEY ARE TELLING ME THEY CAN'T HELP ME WITH THE REPAIRS. IF YOU GET ON NISSAN ROGUE WEBSITE, YOU WILL SEE THAT I'M NOT THE ONLY ONE WITH THIS PROBLEM. I CAN'T OPEN MY DRIVER SIDE DOOR FROM THE OUTSIDE. THERE ARE SOME COMMENTS THAT THEY CAN'T OPEN OUTSIDE OR INSIDE ON THE DRIVER SIDE DOOR. I JUST WANTED SOMEONE TO KNOW ABOUT THIS PROBLEM BEFORE SOMEONE GET KILLED BECAUSE THEY COULDN'T GET OUT OF THE VEHICLE. THANKS *TR