My 2012 Nissan Quest has completely rotted out causing the muffler system and the motor mount to move causing significant damage and repair. Over $2,500 just to buy parts and repair all due to excessive rust on the body frame underneath. Its only a 2012 yet it looks as if it is a lot older. While driving the muffler system faile…
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My 2012 Nissan Quest has completely rotted out causing the muffler system and the motor mount to move causing significant damage and repair. Over $2,500 just to buy parts and repair all due to excessive rust on the body frame underneath. Its only a 2012 yet it looks as if it is a lot older. While driving the muffler system failed and broke away along with the motor mount which shifted. Cannot be driven any longer.
NHTSA ODI #11426007
95,000 miles · May 1, 2021
Structure
IN 2019 OUR PAINT STARTED PEALING OFF IN CHUNKS. I CAN RUB MY HAND A CROSS THE PAINT AND IT WILL FALL OFF. WHEN I WASH MY VEHICLE EVEN MORE PAINT WILL COME OFF. THERE ARE NUMEROUS SPOTS ON MY VEHICLE WHERE THE METAL IS EXPOSED.
NHTSA ODI #11414719
Mileage unknown · Oct 31, 2020
Structure
AUTOMATIC REAR DOORS CANNOT BE STOPPED FROM CLOSING ONCE ACTIVATED AND A PERSON CAN GET CRUSHED IN THE DOOR.
NHTSA ODI #11372490
Mileage unknown · Jan 10, 2019
Structure
DRIVER SIDE DOOR WON'T OPEN, IF IN A EMERGENCY CASE HOW CAN THE DRIVER GET OUT OF THE CAR
NHTSA ODI #11166371
92,000 miles · May 23, 2017
Structure
TL* THE CONTACT OWNS A 2012 NISSAN QUEST. WHILE THE VEHICLE WAS PARKED, THE REAR PASSENGER SIDE SLIDING DOOR FRACTURED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE RAIL UPPER ASSEMBLY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT…
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TL* THE CONTACT OWNS A 2012 NISSAN QUEST. WHILE THE VEHICLE WAS PARKED, THE REAR PASSENGER SIDE SLIDING DOOR FRACTURED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE RAIL UPPER ASSEMBLY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT AN INVESTIGATOR WOULD BE ASSIGNED TO THE CASE. THE MANUFACTURER INFORMED THE CONTACT THAT THE FAILURE WAS NOT A SAFETY DEFECT AND WOULD NOT BE COVERED BY THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000.
NHTSA ODI #10991207
40,000 miles · Mar 20, 2017
Structure
BROKEN DRIVER SIDE DOOR LOCK ACCUATOR CAUSED THE DOOR TO NOT OPEN. THE MECHANICAL DOOR LOCK SYSTEM MALFUNCTIONED RESULTING IN A DOOR THAT IS LOCKED AND WILL NOT UNLOCK TO OPEN. THIS IS A SAFETY HAZARD THAT WILL PREVENT SAFE EXIT IN THE EVENT OF AN EMERGENCY.
NHTSA ODI #10967204
Mileage unknown · Sep 4, 2015
Structure
I WAS DRIVING TODAY WITH MY FAMILY ON MY 2012 NISSAN QUEST WHEN ALL OF THE SUDDEN THE RIGHT BACK DOOR OPEN AND CLOSE WHILE I WAS DRIVING ON THE HIGHWAY, LUCKILY MY DAUGHTER WAS WEARING HER SEAT BELT AND NOTHING HAPPENED THIS IS UNSAFE, THIS IS AN UNSAFE CAR TO DRIVE, I WENT TO THE DEALER AND THEY SAID THEY CANT FIX IT BECAUSE IS…
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I WAS DRIVING TODAY WITH MY FAMILY ON MY 2012 NISSAN QUEST WHEN ALL OF THE SUDDEN THE RIGHT BACK DOOR OPEN AND CLOSE WHILE I WAS DRIVING ON THE HIGHWAY, LUCKILY MY DAUGHTER WAS WEARING HER SEAT BELT AND NOTHING HAPPENED THIS IS UNSAFE, THIS IS AN UNSAFE CAR TO DRIVE, I WENT TO THE DEALER AND THEY SAID THEY CANT FIX IT BECAUSE IS A LONG WEEKEND AND THEY DONT WANT TO WORK. THIS IS NOT THE WAY TO TREAT A CUSTOMER, YOU GET PAY TO WORK THEN DO YOU JOB. NISSAN ARE THE WORSE CAR. I WILL HOLD NISSAN 100% RESPONSIBLE IF SOMETHING HAPPENS TO ME OR MY FAMILY WHILE DRIVING THIS VEHICLE.
NHTSA ODI #10761607
55,000 miles · Aug 11, 2015
Electrical SystemStructureUnknown Or Other
MAY 2014, I HAD A WET DRIVER SIDE A PILLAR THAT WAS LEAKING. NISSAN ATTRIBUTED IT TO A DEFECTIVE SUNROOF WITH A CRACK. THE HEADLINER, SUBWOOFER AND AMPLIFIER WERE REPLACED. ON JULY 10, 2015, I TOOK MY CAR TO A FLAGSHIP CARWASH. AFTER MY CAR WAS WASHED I NOTICED WATER ON THE RIGHT SIDE OF THE REAR SUNROOF AND ON THE HEADLINER I…
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MAY 2014, I HAD A WET DRIVER SIDE A PILLAR THAT WAS LEAKING. NISSAN ATTRIBUTED IT TO A DEFECTIVE SUNROOF WITH A CRACK. THE HEADLINER, SUBWOOFER AND AMPLIFIER WERE REPLACED. ON JULY 10, 2015, I TOOK MY CAR TO A FLAGSHIP CARWASH. AFTER MY CAR WAS WASHED I NOTICED WATER ON THE RIGHT SIDE OF THE REAR SUNROOF AND ON THE HEADLINER IN THE REAR OF THE VEHICLE ON BOTH THE RIGHT AND LEFT SIDES OF THE CAR WAS WET IN ALL THE ABOVE NOTED LOCATIONS. MY RADIO ALSO STOPPED WORKING. NISSAN HAD MY CAR FOR FIVE DAYS AND SAID THEY COULD NOT RECREATE THE LEAK OR DETERMINE WHAT WAS WRONG WITH THE RADIO. THEY WOULD NOT LOOK AT THE RADIO AS IT WAS NOT UNDER WARRANTY. I TOOK MY CAR TO A LOCAL RADIO REPAIR SHOP AND THEY DISCOVERED RUST BEHIND THE PANELS IN THE REAR OF THE VEHICLE, IN THE CARGO AREA AND 2 INCHES OF WATER UNDER MY CARGO AREA. VEHICLE WAS PURCHASED FEB 2013 NEW.
NHTSA ODI #10747811
8,700 miles · Jul 23, 2013
EngineService BrakesStructureCrash
MY CAR RANDOMLY ACCELERATED ON 2 OCCASIONS , MAY 30, 2013 AND JUNE 27, 2013. THE FIRST INCIDENT RESULTED IN A CRASH, HITTING A POLE, TREE, AND ANOTHER VEHICLE. 2ND INCIDENT WAS A NEAR MISS, ALMOST HAD A HEAD ON COLLISION WITH ANOTHER VEHICLE. MY 9 YEAR OLD SON AND I WERE IN THE CAR. NO RESOLUTION FROM NISSAN. THEY ARE NOT CONCE…
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MY CAR RANDOMLY ACCELERATED ON 2 OCCASIONS , MAY 30, 2013 AND JUNE 27, 2013. THE FIRST INCIDENT RESULTED IN A CRASH, HITTING A POLE, TREE, AND ANOTHER VEHICLE. 2ND INCIDENT WAS A NEAR MISS, ALMOST HAD A HEAD ON COLLISION WITH ANOTHER VEHICLE. MY 9 YEAR OLD SON AND I WERE IN THE CAR. NO RESOLUTION FROM NISSAN. THEY ARE NOT CONCERNED ABOUT SAFETY. WANT ME TO TAKE CAR BACK WITHOUT ANY EXPLANATION. *TR
NISSAN IS RECALLING CERTAIN MODEL YEAR 2011-2012 NISSAN QUEST VEHICLES, MANUFACTURED FROM JULY 29, 2010, THROUGH FEBRUARY 21, 2012. DUE TO SOFTWARE PROGRAMMING, WHILE DRIVING AT SLOW SPEEDS OR IDLING ON A DECLINE WITH ¼ TANK FUEL OR LESS, THERE MAY BE AN INSUFFICIENT SUPPLY OF FUEL TO THE ENGINE. AS A RESULT, THE ENGINE MAY STALL.
Consequence & remedy
Consequence: VEHICLE STALLING COULD INCREASE THE RISK OF A CRASH.
Remedy: NISSAN WILL NOTIFY OWNERS, AND DEALERS WILL REPROGRAM THE FUEL PUMP CONTROL MODULE, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 2, 2012. OWNERS MAY CONTACT NISSAN CUSTOMER SERVICE AT 1-800-647-7261.
Additional source detail variants (2)
Electrical System:software
NISSAN IS RECALLING CERTAIN MODEL YEAR 2011-2012 NISSAN QUEST VEHICLES, MANUFACTURED FROM JULY 29, 2010, THROUGH FEBRUARY 21, 2012. DUE TO SOFTWARE PROGRAMMING, WHILE DRIVING AT SLOW SPEEDS OR IDLING ON A DECLINE WITH ¼ TANK FUEL OR LESS, THERE MAY BE AN INSUFFICIENT SUPPLY OF FUEL TO THE ENGINE. AS A RESULT, THE ENGINE MAY STALL.
Consequence: VEHICLE STALLING COULD INCREASE THE RISK OF A CRASH.
Remedy: NISSAN WILL NOTIFY OWNERS, AND DEALERS WILL REPROGRAM THE FUEL PUMP CONTROL MODULE, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 2, 2012. OWNERS MAY CONTACT NISSAN CUSTOMER SERVICE AT 1-800-647-7261.
Fuel System, Gasoline
NISSAN IS RECALLING CERTAIN MODEL YEAR 2011-2012 NISSAN QUEST VEHICLES, MANUFACTURED FROM JULY 29, 2010, THROUGH FEBRUARY 21, 2012. DUE TO SOFTWARE PROGRAMMING, WHILE DRIVING AT SLOW SPEEDS OR IDLING ON A DECLINE WITH ¼ TANK FUEL OR LESS, THERE MAY BE AN INSUFFICIENT SUPPLY OF FUEL TO THE ENGINE. AS A RESULT, THE ENGINE MAY STALL.
Consequence: VEHICLE STALLING COULD INCREASE THE RISK OF A CRASH.
Remedy: NISSAN WILL NOTIFY OWNERS, AND DEALERS WILL REPROGRAM THE FUEL PUMP CONTROL MODULE, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 2, 2012. OWNERS MAY CONTACT NISSAN CUSTOMER SERVICE AT 1-800-647-7261.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
AQ12003 · Gwinnett Place Nissan / Quest Recall
Opened Oct 25, 2012 · Closed Dec 12, 2014
Status: closed (inferred from source dates) · Electrical System:software
NHTSA opened Audit Query (AQ) 12-003 to determine whether Gwinnett Place Nissan of Duluth, Georgia complied with the requirements of the National Traffic and Motor Vehicle Safety Act, 49 U.S.C. Chapter 301 (Safety Act) and its implementing regulations. The Safety Act requires, among other things, that a manufacturer notify its dealers of defects related to motor vehicle safety and noncompliances with Federal Motor Vehicle Safety Standards and, in turn, that a dealer not sell a new vehicle subject to a recall unless the recall remedy has been performed. 49 U.S.C. ? 30120(i). NHTSA issued an information request (IR) to Gwinnett Place Nissan on October 31, 2012. Gwinnett Place Nissan responded to this request on November 19, 2012. NHTSA then issued an IR to Nissan North America, Inc. on March 11, 2013. Nissan North America, Inc. responded to this request on April 5, 2013.NHTSA's investigation indicated that Gwinnett Place Nissan sold and delivered 28 recalled vehicles that did not have the recall remedy completed at the time the vehicles were delivered to the customers. Gwinnett Place Nissan did not contest this finding. NHTSA therefore concluded that Gwinnett Place Nissan was liable for civil penalties for violations of the Safety Act, pursuant to 49 U.S.C. ? 30165. Under a Settlement Agreement dated November 24, 2014, Gwinnett Place Nissan paid compromised civil penalties in the amount of $110,000.This AQ is closed.
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