THOUGH MY VEHICLE WAS NOT SUBJECT TO A RECALL I HAD THE SAME ISSUE AS THE OTHER VEHICLES THAT HAD BEEN RECALLED. WITH 40 MILES LEFT TO GO, ACCORDING TO MY GAUGE, MY VEHICLE STALLED IN TRAFFIC, ON TWO DIFFERENT OCCASIONS, WHILE TURNING LEFT INTO GAS STATIONS. WHEN I PRESENTED THIS ISSUE TO A DEALER AND TO NISSAN AMERICA I WAS TOL…
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THOUGH MY VEHICLE WAS NOT SUBJECT TO A RECALL I HAD THE SAME ISSUE AS THE OTHER VEHICLES THAT HAD BEEN RECALLED. WITH 40 MILES LEFT TO GO, ACCORDING TO MY GAUGE, MY VEHICLE STALLED IN TRAFFIC, ON TWO DIFFERENT OCCASIONS, WHILE TURNING LEFT INTO GAS STATIONS. WHEN I PRESENTED THIS ISSUE TO A DEALER AND TO NISSAN AMERICA I WAS TOLD MY VEHICLE WAS NOT SUBJECT TO A RECALL, EVEN THOUGH IT WAS FOR THE SAME PROBLEM AND REQUIRED THE SAME REPAIR AS THE RECALLED VEHICLES. I WAS CHARGED OVER $300 FOR REPROGRAMMING MY COMPUTER.
NHTSA ODI #10884043
73,000 miles · Jan 26, 2016
Electrical SystemExterior LightingPower Train
I BOUGHT THIS VEHICLE NOT KNOWING THIS VEHICLE HAD PRIOR OWNER TRANS PROBLEM WITH DEALER. AT ABOUT A MONTH TO TWO MONTH AFTER I BOUGHT THIS VEHICLE AT 68300 IN THE BUSY CALIFORNIA TRAFFIC THE VEHICLE STALLED ON ME FOOT ON THE GAS BUT TRANS IS NOT MOVING. THIS IS THE DIAGNOSIS: DOC CODES P0725 ENGINE SPEED * P0746 PIC SOLIENOID …
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I BOUGHT THIS VEHICLE NOT KNOWING THIS VEHICLE HAD PRIOR OWNER TRANS PROBLEM WITH DEALER. AT ABOUT A MONTH TO TWO MONTH AFTER I BOUGHT THIS VEHICLE AT 68300 IN THE BUSY CALIFORNIA TRAFFIC THE VEHICLE STALLED ON ME FOOT ON THE GAS BUT TRANS IS NOT MOVING. THIS IS THE DIAGNOSIS: DOC CODES P0725 ENGINE SPEED * P0746 PIC SOLIENOID A * P0776 PIC SOLENOID B * P0868 FLUID PRESSURE LOW * P1701 TCM. * P1722 VEHICLE SPEED SIGNAL AND * P1778 STEP MOTOR IN TRANSMISSION CVT TRANS BURNT REPLACEMENT WAS RECOMMENDED AT A COST $ 3110,81 AND LABOR COST $ 1619,00 . TRANS WAS DONE BY AUGUST 14 2014 IN NOVEMBER 2015 THE SAME THING AGAIN TOO MANY PEOPLE ARE HAVING THE SAME PROBLEM WITH THIS TRANS IN CARS AN VANS THE DEALER IS DOING NOTHING ABOUT IT. IMAGINE 3 TIMES SAME VEHICLE AND IT' UNDER 70,000 MILES
NHTSA ODI #10822382
55,000 miles · Aug 11, 2015
Electrical SystemStructureUnknown Or Other
MAY 2014, I HAD A WET DRIVER SIDE A PILLAR THAT WAS LEAKING. NISSAN ATTRIBUTED IT TO A DEFECTIVE SUNROOF WITH A CRACK. THE HEADLINER, SUBWOOFER AND AMPLIFIER WERE REPLACED. ON JULY 10, 2015, I TOOK MY CAR TO A FLAGSHIP CARWASH. AFTER MY CAR WAS WASHED I NOTICED WATER ON THE RIGHT SIDE OF THE REAR SUNROOF AND ON THE HEADLINER I…
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MAY 2014, I HAD A WET DRIVER SIDE A PILLAR THAT WAS LEAKING. NISSAN ATTRIBUTED IT TO A DEFECTIVE SUNROOF WITH A CRACK. THE HEADLINER, SUBWOOFER AND AMPLIFIER WERE REPLACED. ON JULY 10, 2015, I TOOK MY CAR TO A FLAGSHIP CARWASH. AFTER MY CAR WAS WASHED I NOTICED WATER ON THE RIGHT SIDE OF THE REAR SUNROOF AND ON THE HEADLINER IN THE REAR OF THE VEHICLE ON BOTH THE RIGHT AND LEFT SIDES OF THE CAR WAS WET IN ALL THE ABOVE NOTED LOCATIONS. MY RADIO ALSO STOPPED WORKING. NISSAN HAD MY CAR FOR FIVE DAYS AND SAID THEY COULD NOT RECREATE THE LEAK OR DETERMINE WHAT WAS WRONG WITH THE RADIO. THEY WOULD NOT LOOK AT THE RADIO AS IT WAS NOT UNDER WARRANTY. I TOOK MY CAR TO A LOCAL RADIO REPAIR SHOP AND THEY DISCOVERED RUST BEHIND THE PANELS IN THE REAR OF THE VEHICLE, IN THE CARGO AREA AND 2 INCHES OF WATER UNDER MY CARGO AREA. VEHICLE WAS PURCHASED FEB 2013 NEW.
NHTSA ODI #10747811
82,499 miles · Feb 20, 2015
Electrical SystemFuel/propulsion System
TL* THE CONTACT OWNS A 2012 NISSAN QUEST. THE CONTACT STATED THAT THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED; HOWEVER, IT WOULD NOT ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE SOLENOID NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS EXHIBITING SAME FAILURES AS ME…
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TL* THE CONTACT OWNS A 2012 NISSAN QUEST. THE CONTACT STATED THAT THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED; HOWEVER, IT WOULD NOT ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE SOLENOID NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS EXHIBITING SAME FAILURES AS MENTIONED IN NHTSA CAMPAIGN NUMBER: 12V076000 (ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE). THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 82,499.
NHTSA ODI #10689554
6,000 miles · May 27, 2013
Electrical System
I REALIZED THAT I WAS GOING FASTER THAN ALL CARS AROUND ME ON ROAD. UPON CHECKING WITH GPS ON IPHONE AND TOMTOM GPS DEVICE , THE VEHICLE INDICATED 60MPH ON SPEEDOMETER, BUT BOTH GPS DEVICES INDICATED 70MPH. I VARIED SPEED AND FOUND THE VEHICLE IS GOING 10MPH FASTER THAN INDICATED ON SPEEDOMETER AT 30-70MPH RANGE. THE CLUSTER INC…
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I REALIZED THAT I WAS GOING FASTER THAN ALL CARS AROUND ME ON ROAD. UPON CHECKING WITH GPS ON IPHONE AND TOMTOM GPS DEVICE , THE VEHICLE INDICATED 60MPH ON SPEEDOMETER, BUT BOTH GPS DEVICES INDICATED 70MPH. I VARIED SPEED AND FOUND THE VEHICLE IS GOING 10MPH FASTER THAN INDICATED ON SPEEDOMETER AT 30-70MPH RANGE. THE CLUSTER INCLUDING SPEEDOMETER DIED AND WAS REPLACED 1 MONTH AGO. THE NEW ONE IS FAULTY AGAIN OR SET-UP WRONG. THIS IS DANGEROUS! *TR
NHTSA ODI #10513670
4,000 miles · Dec 10, 2012
Electrical SystemFuel/propulsion System
I WAS PARKED ON A SLOPE, WITH ABOUT 1/8 A TANK OF GAS AND THE VAN WOULD NOT START. I WAS ABLE TO START THE VEHICLE AFTER I PUT IT IN NEUTRAL AND ROLLED IT TO LEVEL GROUND. I GOOGLED THE PROBLEM AND FOUND OUT THERE WAS A RECALL, WHICH I WAS NEVER INFORMED ABOUT. I TOOK THE VAN INTO THE LOCAL NISSAN SHOP AND THEY PERFORMED THE R…
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I WAS PARKED ON A SLOPE, WITH ABOUT 1/8 A TANK OF GAS AND THE VAN WOULD NOT START. I WAS ABLE TO START THE VEHICLE AFTER I PUT IT IN NEUTRAL AND ROLLED IT TO LEVEL GROUND. I GOOGLED THE PROBLEM AND FOUND OUT THERE WAS A RECALL, WHICH I WAS NEVER INFORMED ABOUT. I TOOK THE VAN INTO THE LOCAL NISSAN SHOP AND THEY PERFORMED THE RECALL FIX. WHEN I ASKED WHY I WASN'T NOTIFIED OF THE RECALL, THEY SAID THAT MY VEHICLE WAS MANUFACTURED AFTER THE DATES COVERED BY THE RECALL, BUT IT WAS OBVIOUSLY AFFECTED BY THE SAME ISSUE (AND THAT THE DATES IN THE RECALL MUST BE "OFF"). THE RECALL NUMBER IS 12V076000, IT COVERS VEHICLES MANUFACTURED BETWEEN 7/29/2010 AND 2/21/2012. MY VEHICLE WAS MANUFACTURED ON 2/23/2012, AND HAS THE SAME ISSUE. *TR
NHTSA ODI #10487873
1,330 miles · Sep 7, 2012
Electrical SystemFuel/propulsion System
CAR WAS PARKED ON A PARKING LOT ON A VERY SLIGHT DECLINE. LOW FUEL INDICATOR JUST CAME ON BUT DISTANCE TO EMPTY INDICATOR STILL SHOWS 50+ MILES. VEHICLE STARTED AT FIRST BUT STARTED TO SHUDDER AND THEN ENGINE DIED. TRIED RESTARTING A FEW TIMES BUT IT WILL JUST SHUT OFF RIGHT AWAY. ALL ELECTRICAL COMPONENTS WERE FINE (RADIO, LIG…
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CAR WAS PARKED ON A PARKING LOT ON A VERY SLIGHT DECLINE. LOW FUEL INDICATOR JUST CAME ON BUT DISTANCE TO EMPTY INDICATOR STILL SHOWS 50+ MILES. VEHICLE STARTED AT FIRST BUT STARTED TO SHUDDER AND THEN ENGINE DIED. TRIED RESTARTING A FEW TIMES BUT IT WILL JUST SHUT OFF RIGHT AWAY. ALL ELECTRICAL COMPONENTS WERE FINE (RADIO, LIGHTS, ETC). HAD TO PUT 2 GALLONS OF GAS TO GET IT TO START AGAIN. DROVE TO THE GAS STATION RIGHT AWAY AND FILLED IT UP WITH ONLY 14.5 GALLONS OF TANK. MANUAL SAYS VEHICLE HAS 20 GALLON FUEL TANK CAPACITY. I WAS AWARE OF THE RECALL (CAMPAIGN: 12V076000) BUT INITIALLY THOUGHT THAT MY VEHICLE WAS NOT INCLUDED SINCE THE CAMPAIGN WAS BACK IN MARCH 2012 AND I BOUGHT THE VEHICLE IN JULY 2012. WAS LATER CONFIRMED BY NISSAN CONSUMER AFFAIRS AND DEALER SERVICE ADVISOR THAT MY CAR WAS INDEED NOT INCLUDED IN THE RECALL. HOWEVER, CAR SHOWS SIMILAR SYMPTOMS WITH SAME MODEL CARS THAT WERE RECALLED. *TR
NHTSA ODI #10474208
500 miles · Aug 29, 2012
Electrical System
TL* THE CONTACT OWNS A 2012 NISSAN QUEST. THE CONTACT STATED THAT THE FUEL GAUGE WAS NOT ACCURATELY DISPLAYING THE LEVEL OF FUEL IN THE VEHICLE. AS A RESULT, THE VEHICLE STALLED WHILE DRIVING 35 MPH DUE TO LOW FUEL ALTHOUGH THE FUEL GAUGE INDICATED THAT THE TANK WAS HALF FULL. THE CONTACT INQUIRED WITH THE MANUFACTURER REGARDIN…
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TL* THE CONTACT OWNS A 2012 NISSAN QUEST. THE CONTACT STATED THAT THE FUEL GAUGE WAS NOT ACCURATELY DISPLAYING THE LEVEL OF FUEL IN THE VEHICLE. AS A RESULT, THE VEHICLE STALLED WHILE DRIVING 35 MPH DUE TO LOW FUEL ALTHOUGH THE FUEL GAUGE INDICATED THAT THE TANK WAS HALF FULL. THE CONTACT INQUIRED WITH THE MANUFACTURER REGARDING NHTSA CAMPAIGN I.D. NUMBER: 12V076000 (ELECTRICAL SYSTEM: SOFTWARE) BEFORE PURCHASING THE VEHICLE AND THE MANUFACTURER ADVISED THAT THE VEHICLE DID NOT FALL UNDER THE RECALL. THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER. THE FAILURE MILEAGE WAS 500.
NISSAN IS RECALLING CERTAIN MODEL YEAR 2011-2012 NISSAN QUEST VEHICLES, MANUFACTURED FROM JULY 29, 2010, THROUGH FEBRUARY 21, 2012. DUE TO SOFTWARE PROGRAMMING, WHILE DRIVING AT SLOW SPEEDS OR IDLING ON A DECLINE WITH ¼ TANK FUEL OR LESS, THERE MAY BE AN INSUFFICIENT SUPPLY OF FUEL TO THE ENGINE. AS A RESULT, THE ENGINE MAY STALL.
Consequence & remedy
Consequence: VEHICLE STALLING COULD INCREASE THE RISK OF A CRASH.
Remedy: NISSAN WILL NOTIFY OWNERS, AND DEALERS WILL REPROGRAM THE FUEL PUMP CONTROL MODULE, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 2, 2012. OWNERS MAY CONTACT NISSAN CUSTOMER SERVICE AT 1-800-647-7261.
Additional source detail variants (2)
Electrical System:software
NISSAN IS RECALLING CERTAIN MODEL YEAR 2011-2012 NISSAN QUEST VEHICLES, MANUFACTURED FROM JULY 29, 2010, THROUGH FEBRUARY 21, 2012. DUE TO SOFTWARE PROGRAMMING, WHILE DRIVING AT SLOW SPEEDS OR IDLING ON A DECLINE WITH ¼ TANK FUEL OR LESS, THERE MAY BE AN INSUFFICIENT SUPPLY OF FUEL TO THE ENGINE. AS A RESULT, THE ENGINE MAY STALL.
Consequence: VEHICLE STALLING COULD INCREASE THE RISK OF A CRASH.
Remedy: NISSAN WILL NOTIFY OWNERS, AND DEALERS WILL REPROGRAM THE FUEL PUMP CONTROL MODULE, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 2, 2012. OWNERS MAY CONTACT NISSAN CUSTOMER SERVICE AT 1-800-647-7261.
Fuel System, Gasoline
NISSAN IS RECALLING CERTAIN MODEL YEAR 2011-2012 NISSAN QUEST VEHICLES, MANUFACTURED FROM JULY 29, 2010, THROUGH FEBRUARY 21, 2012. DUE TO SOFTWARE PROGRAMMING, WHILE DRIVING AT SLOW SPEEDS OR IDLING ON A DECLINE WITH ¼ TANK FUEL OR LESS, THERE MAY BE AN INSUFFICIENT SUPPLY OF FUEL TO THE ENGINE. AS A RESULT, THE ENGINE MAY STALL.
Consequence: VEHICLE STALLING COULD INCREASE THE RISK OF A CRASH.
Remedy: NISSAN WILL NOTIFY OWNERS, AND DEALERS WILL REPROGRAM THE FUEL PUMP CONTROL MODULE, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 2, 2012. OWNERS MAY CONTACT NISSAN CUSTOMER SERVICE AT 1-800-647-7261.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
AQ12003 · Gwinnett Place Nissan / Quest Recall
Opened Oct 25, 2012 · Closed Dec 12, 2014
Status: closed (inferred from source dates) · Electrical System:software
NHTSA opened Audit Query (AQ) 12-003 to determine whether Gwinnett Place Nissan of Duluth, Georgia complied with the requirements of the National Traffic and Motor Vehicle Safety Act, 49 U.S.C. Chapter 301 (Safety Act) and its implementing regulations. The Safety Act requires, among other things, that a manufacturer notify its dealers of defects related to motor vehicle safety and noncompliances with Federal Motor Vehicle Safety Standards and, in turn, that a dealer not sell a new vehicle subject to a recall unless the recall remedy has been performed. 49 U.S.C. ? 30120(i). NHTSA issued an information request (IR) to Gwinnett Place Nissan on October 31, 2012. Gwinnett Place Nissan responded to this request on November 19, 2012. NHTSA then issued an IR to Nissan North America, Inc. on March 11, 2013. Nissan North America, Inc. responded to this request on April 5, 2013.NHTSA's investigation indicated that Gwinnett Place Nissan sold and delivered 28 recalled vehicles that did not have the recall remedy completed at the time the vehicles were delivered to the customers. Gwinnett Place Nissan did not contest this finding. NHTSA therefore concluded that Gwinnett Place Nissan was liable for civil penalties for violations of the Safety Act, pursuant to 49 U.S.C. ? 30165. Under a Settlement Agreement dated November 24, 2014, Gwinnett Place Nissan paid compromised civil penalties in the amount of $110,000.This AQ is closed.
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