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2011 Nissan Quest

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2011 Nissan Quest do not stand out strongly from the model-year median of 66.

About this comparison →

How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

54 reports with mileage · 12 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Fuel System, Gasoline. Review the 25 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 10 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 10 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

2 crash reports0 fire reports1 injury reports

What owners actually said

66 reports
4,000 miles · Mar 5, 2012
Engine And Engine Cooling

TL* THE CONTACT OWNS A 2011 NISSAN QUEST. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS COASTED OFF ROAD AND AS THE BRAKES WERE APPLIED, THE VEHICLE JERKED WHILE THE CONTACT ATTEMPTED TO ACCELERATE. THE VEHICLE WAS THEN TAKEN TO AN AUTHORIZED DEALER WHERE THEY STATED TO THE CON…

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TL* THE CONTACT OWNS A 2011 NISSAN QUEST. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS COASTED OFF ROAD AND AS THE BRAKES WERE APPLIED, THE VEHICLE JERKED WHILE THE CONTACT ATTEMPTED TO ACCELERATE. THE VEHICLE WAS THEN TAKEN TO AN AUTHORIZED DEALER WHERE THEY STATED TO THE CONTACT THAT THEY COULD NOT ASSIST HER WITH THE FAILURE AND COULD NOT DIAGNOSIS THE VEHICLE. THE CONTACT STATED THAT THE FAILURE WOULD ALSO OCCUR WHEN THE FUEL TANK WAS LESS THAN HALF FULL. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 4,000.

NHTSA ODI #10450368

2,103 miles · Mar 4, 2012
Electrical System

PURCHASED BRAND NEW VEHICLE ON 4/20/11, ON 7/20/11 CAR WOULD NOT START. HAD TO TOW CAR TO DEALERSHIP, THEY SAID IT WAS THE BATTERY AND THEY WOULD RECHARGE IT. WE REQUESTED THAT THEY INSTALL A NEW BATTERY AND THEY FINALLY DID. YESTERDAY 3/3/11 WE HAD THE SAME PROBLEM. WENT INTO A STORE FOR 5 MINUTES, RETURNED TO THE CAR AND I…

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PURCHASED BRAND NEW VEHICLE ON 4/20/11, ON 7/20/11 CAR WOULD NOT START. HAD TO TOW CAR TO DEALERSHIP, THEY SAID IT WAS THE BATTERY AND THEY WOULD RECHARGE IT. WE REQUESTED THAT THEY INSTALL A NEW BATTERY AND THEY FINALLY DID. YESTERDAY 3/3/11 WE HAD THE SAME PROBLEM. WENT INTO A STORE FOR 5 MINUTES, RETURNED TO THE CAR AND IT WAS TOTALLY DEAD. HAD TO HAVE THE CAR TOWED TO DEALERSHIP AGAIN. AS OF THIS WRITING NOT SURE WHAT THE OUTCOME WILL BE. SINCE THE 3RD WAS A SATURDAY, OUR CAR IS NOW SITTING AT THE DEALERSHIP AND WE ARE SITTING BY THE COMPUTER BECAUSE WE DO NOT HAVE ANY MEANS OF TRANSPORTATION. JUST NOTICED A NEW RECALL WHEN I WENT ON THIS WEBSITE FOR THE QUEST BUT NOT SURE IF THIS IS PART OF THE PROBLEM. THIS IS A VERY DANGEROUS SITUATION. WE CANNOT ALLOW NISSAN TO GET AWAY WITH PUTTING CUSTOMERS IN DANGER. I AM AWAITING THE RESULTS OF THEIR EVALUATION. THIS CAR WAS JUST IN FOR SERVICE ON 2/11/11 WITH A COMPLETE CHECK OF THE SYSTEM AND WE WERE TOLD EVERYTHING WAS GOOD. 3 WEEKS LATER WE HAVE A CAR THAT IS SITTING IN THEIR LOT WAITING TO BE LOOKED AT. *TR

NHTSA ODI #10450212

20,635 miles · Mar 2, 2012
Fuel System, Gasoline

WHILE DRIVING DOWN HILL THE CAR WILL STALL IF THE GAS TANK READS LESS THAN 90 MILES TO EMPTY. THIS HAS HAPPENED WHILE DRIVING AT HIGHWAY SPEEDS OR IN TOWN. TODAY THIS HAPPENED WHILE CROSSING AN INTERSECTION. THE VAN STALLED RIGHT IN THE MIDDLE OF A MAJOR INTERSECTION WHICH CREATED A SAFETY HAZARD. THE LOCAL NISSAN DEALER SAID TH…

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WHILE DRIVING DOWN HILL THE CAR WILL STALL IF THE GAS TANK READS LESS THAN 90 MILES TO EMPTY. THIS HAS HAPPENED WHILE DRIVING AT HIGHWAY SPEEDS OR IN TOWN. TODAY THIS HAPPENED WHILE CROSSING AN INTERSECTION. THE VAN STALLED RIGHT IN THE MIDDLE OF A MAJOR INTERSECTION WHICH CREATED A SAFETY HAZARD. THE LOCAL NISSAN DEALER SAID THAT NISSAN IS "WORKING" ON FIXING THE PROBLEM BUT THEY CAN'T DO ANYTHING FOR US. *TR

NHTSA ODI #10450028

1,100 miles · Mar 1, 2012
Fuel System, Gasoline

TL* THE CONTACT OWNS A 2011 NISSAN QUEST. THE CONTACT STATED THAT WHEN THE FUEL TANK WAS ONE QUARTER FULL AND THE VEHICLE WAS BEING DRIVEN ON A SLOPE, THE VEHICLE WOULD STALL. THE CONTACT WOULD HAVE TO COAST TO LEVEL GROUND OR ADD MORE FUEL TO RESTART THE VEHICLE. THERE WAS NO WARNING PRIOR TO THE FAILURE. THE VEHICLE HAD NOT BE…

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TL* THE CONTACT OWNS A 2011 NISSAN QUEST. THE CONTACT STATED THAT WHEN THE FUEL TANK WAS ONE QUARTER FULL AND THE VEHICLE WAS BEING DRIVEN ON A SLOPE, THE VEHICLE WOULD STALL. THE CONTACT WOULD HAVE TO COAST TO LEVEL GROUND OR ADD MORE FUEL TO RESTART THE VEHICLE. THERE WAS NO WARNING PRIOR TO THE FAILURE. THE VEHICLE HAD NOT BEEN INSPECTED BY THE DEALER OR REPAIRED. THE FAILURE MILEAGE WAS 1,100 AND THE CURRENT MILEAGE WAS 2,567.

NHTSA ODI #10449954

1,500 miles · Feb 27, 2012
Engine And Engine CoolingFuel System, Gasoline

MY ENGINE KEEP SHUTTING OFF, IT HAPPENED MANY TIMES WHEN MY CAR'S FUEL DOWN TO LESS THAN 25% OF TANK OR AROUND 60 MILES LEFT, AND THE CAR DOWNHILL ONLY. EXAMPLE: I WAS PULLING OUT MY CAR OUT FROM DRIVE WAY AND DOWN TO STREET, IT KEEP SHUTTING OFF, OR MY CAR CUTTING FUEL. COULDN'T PULL MY CAR UNTIL MY CAR PUT IN IGNITION ON A…

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MY ENGINE KEEP SHUTTING OFF, IT HAPPENED MANY TIMES WHEN MY CAR'S FUEL DOWN TO LESS THAN 25% OF TANK OR AROUND 60 MILES LEFT, AND THE CAR DOWNHILL ONLY. EXAMPLE: I WAS PULLING OUT MY CAR OUT FROM DRIVE WAY AND DOWN TO STREET, IT KEEP SHUTTING OFF, OR MY CAR CUTTING FUEL. COULDN'T PULL MY CAR UNTIL MY CAR PUT IN IGNITION ON AND HAVE SOMEONE TO PUSH TO LEVEL ON THE STREET. THEN MY CAR CAN START ON THE ENGINE. IT WAS SO DANGEROUS, BECAUSE THE BRAKE WAS OFF AND ENGINE WAS OFF, HAVE SOMEONE TO PUSH THE CAR. ALSO, I AM AFRAID WHEN I AM DRIVING ON THE ROAD, IF SUDDENLY HAPPEN LIKE THAT. I AM NOT SURE WHAT TO DO... THIS IS CAR ALWAYS DRIVE WITH THE MY KIDS. *TR

NHTSA ODI #10449500

Mileage unknown · Feb 24, 2012
Fuel System, Gasoline

QUEST CONSTANTLY STALLS WHEN DRIVING DOWNHILL WITH LESS THAN 1/4 TANK OF FUEL. THIS HAS HAPPENED TO US 4 TIMES IN THE PAST 4 MONTHS. 1) BACKING OUT OF STEEP DRIVEWAY, APPROX HALFWAY UP DRIVEWAY THE ENGINE STALLED AND VAN ROLLED FORWARD. WE COULD NOT GET THE VAN RESTARTED AND HAD IT TOWED TO DEALER. THE DEALER WAS ABLE TO …

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QUEST CONSTANTLY STALLS WHEN DRIVING DOWNHILL WITH LESS THAN 1/4 TANK OF FUEL. THIS HAS HAPPENED TO US 4 TIMES IN THE PAST 4 MONTHS. 1) BACKING OUT OF STEEP DRIVEWAY, APPROX HALFWAY UP DRIVEWAY THE ENGINE STALLED AND VAN ROLLED FORWARD. WE COULD NOT GET THE VAN RESTARTED AND HAD IT TOWED TO DEALER. THE DEALER WAS ABLE TO GET IT STARTED AND THE ENGINE DIAGNOSTICS SHOWED NO PROBLEM. DTE SHOWED OVER 100 MILES UNTIL EMPTY. 2) DRIVING DOWN HILL ON BACK ROAD VAN STALLED. DTE SHOWED 75 MILES UNTIL EMPTY. VAN WAS ABLE TO BE RESTARTED WHEN ON FLAT SURFACE. 3) STOPPED AT TRAFFIC LIGHT ON SLIGHT DOWN HILL. DTE SHOWED 90 MILES UNTIL EMPTY. VAN STARTED BACK UP IMMEDIATELY. 4) DRIVING DOWNHILL ON BUSY URBAN STREET. DTE SHOWED OVER 100 MILES UNTIL EMPTY. VAN WAS RESTARTED AFTER ADDING GASOLINE. NISSAN NEEDS TO ADDRESS THIS ISSUE AS IT COULD BE A MAJOR SAFETY ISSUE IF IT HAPPENS ON A BUSY ROAD. *TR

NHTSA ODI #10449248

Mileage unknown · Feb 24, 2012
Fuel System, Gasoline

WHEN FUEL GAUGE READS 1/4 TANK OR LESS VAN WILL SHUT DOWN IF ON A DECLINE (WHILE DRIVING OR PARKED). I BELIEVE THIS IS DUE TO A MECHANICAL ERROR IN THE FLOAT IN THE GAS TANK NOT READING PROPERLY. I MUST MAKE SURE THAT I HAVE AT LEAST 1/2 TANK OF GAS AT ALL TIMES. *TR

NHTSA ODI #10449177

250 miles · Feb 22, 2012
Fuel System, Gasoline

NEAR MISS WITH A STALLING NISSAN QUEST SL 2011. THIS IS AN EXTREMELY UNSAFE AND VERY DANGEROUS PROBLEM THAT CAN CAUSE SEVERE ACCIDENTS AND DEATH OR SERIOUS INJURY IN THE EVENT OF A CRASH. I BOUGHT A NISAN QUEST SL IN NOVEMBER 2011. BACK IN DECEMBER 2011 WHILE HAVING A LITTLE BIT LESS THAN A QUARTER TANK OF GASOLINE I MADE A…

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NEAR MISS WITH A STALLING NISSAN QUEST SL 2011. THIS IS AN EXTREMELY UNSAFE AND VERY DANGEROUS PROBLEM THAT CAN CAUSE SEVERE ACCIDENTS AND DEATH OR SERIOUS INJURY IN THE EVENT OF A CRASH. I BOUGHT A NISAN QUEST SL IN NOVEMBER 2011. BACK IN DECEMBER 2011 WHILE HAVING A LITTLE BIT LESS THAN A QUARTER TANK OF GASOLINE I MADE A LEFT TURN TO GET INTO INCOMING TRAFFIC AND THE VEHICLE STALLED RIGHT ON THE TRAFFIC LANE, FORTUNATELY THERE WERE NOT ANY CARS CLOSE TO MY VEHICLE. INITIALLY I THOUGHT IT HAD BEEN AN ISOLATED EVENT, BUT MY WIFE COMMENTED THAT THE SAME THING HAD HAPPENED TO HER. THIS WEEKEND WHILE DRIVING DOWN HILL AND ENTERING AN INTERSECTION THE VEHICLE STALLED AGAIN (I WAS GOING STRAIGHT, WITHOUT TURNING) AND THE CAR BEHIND ME WAS BARELY ABLE TO STOP WHEN I LOST SPEED, THEY ALMOST HIT US. FROM THE EVENTS EXPLAINED ABOVE I ASSUME THE FUEL INJECTION IS FAILING DUE TO A BAD GAS TANK DESIGN AND/OR THE TURNING AND/OR DRIVING DOWN HILL MAY BE CONTRIBUTING DUE TO THE UNEVEN FLOW OF GASOLINE. AGAIN THIS IS AN EXTREMELY DANGEROUS CONDITION THAT MAY CAUSE SEVERE ACCIDENTS. *TR

NHTSA ODI #10448936

1,500 miles · Feb 22, 2012
Engine And Engine Cooling

WHILE DRIVING IN A LOCAL STREET, ENGINE TURNED OFF. HAD ABOUT 1/4 TANK OF GAS LEFT IN TANK. I DON'T KNOW IF IT WAS DUE TO GOING DOWN HILL. WHEN ENGINE TURNED OFF I WAS ABLE TO ROLL DOWN THE HILL UNTIL I PULLED OVER AT A FLAT PART OF THE ROAD. I WAS ABLE TO TURN MINIVAN BACK ON ONCE I STOPPED AND WAITED A FEW SECONDS. INCI…

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WHILE DRIVING IN A LOCAL STREET, ENGINE TURNED OFF. HAD ABOUT 1/4 TANK OF GAS LEFT IN TANK. I DON'T KNOW IF IT WAS DUE TO GOING DOWN HILL. WHEN ENGINE TURNED OFF I WAS ABLE TO ROLL DOWN THE HILL UNTIL I PULLED OVER AT A FLAT PART OF THE ROAD. I WAS ABLE TO TURN MINIVAN BACK ON ONCE I STOPPED AND WAITED A FEW SECONDS. INCIDENT HAPPENED AGAIN ON 2/20/2012. AGAIN, THERE WAS ABOUT 1/4 TANK OF GAS LEFT. WENT OVER A MAJOR BRIDGE AND ON THE WAY DOWN THE ENGINE TURNED OFF AGAIN. I WAS ABLE TO ROLL DOWN TO A FLAT SURFACE. CAR DIDN'T TURN ON IN MY FIRST ATTEMPT BUT DID TURN ON SECOND ATTEMPT ABOUT A MINUTE LATER. *TR

NHTSA ODI #10448918

3,750 miles · Feb 21, 2012
Fuel System, Gasoline

TL* THE CONTACT OWNS A 2011 NISSAN QUEST. THE CONTACT STATED THAT WHILE DRIVING 2 MPH INTO A GAS STATION, THE VEHICLE PERFORMED AS IF IT WERE GOING TO STALL. THE CONTACT STOPPED THE VEHICLE AND REFUELED. THE CONTACT ALSO STATED THAT THE FUEL GAUGE INDICATED THAT THERE WAS FUEL PRESENT IN THE FUEL TANK AT THE TIME OF THE FAILURE.…

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TL* THE CONTACT OWNS A 2011 NISSAN QUEST. THE CONTACT STATED THAT WHILE DRIVING 2 MPH INTO A GAS STATION, THE VEHICLE PERFORMED AS IF IT WERE GOING TO STALL. THE CONTACT STOPPED THE VEHICLE AND REFUELED. THE CONTACT ALSO STATED THAT THE FUEL GAUGE INDICATED THAT THERE WAS FUEL PRESENT IN THE FUEL TANK AT THE TIME OF THE FAILURE. THE INSTRUMENT PANEL ALSO INDICATED THAT THERE WAS ENOUGH FUEL LEFT TO TRAVEL APPROXIMATELY FIFTY MILES. THE FAILURE RECURRED ON AN INTERMITTENT BASIS AND THE VEHICLE STALLED ON A FEW OCCASIONS WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT UNWANTED MOISTURE MAY BE ENTERING THE FUEL TANK. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE VEHICLE WAS NOT TAKEN BACK FOR ADDITIONAL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,750.

NHTSA ODI #10448790

Official recalls

1

12V076000 · Electrical System:software; Fuel System, Gasoline

Feb 29, 2012

NISSAN IS RECALLING CERTAIN MODEL YEAR 2011-2012 NISSAN QUEST VEHICLES, MANUFACTURED FROM JULY 29, 2010, THROUGH FEBRUARY 21, 2012. DUE TO SOFTWARE PROGRAMMING, WHILE DRIVING AT SLOW SPEEDS OR IDLING ON A DECLINE WITH ¼ TANK FUEL OR LESS, THERE MAY BE AN INSUFFICIENT SUPPLY OF FUEL TO THE ENGINE. AS A RESULT, THE ENGINE MAY STALL.

Consequence & remedy

Consequence: VEHICLE STALLING COULD INCREASE THE RISK OF A CRASH.

Remedy: NISSAN WILL NOTIFY OWNERS, AND DEALERS WILL REPROGRAM THE FUEL PUMP CONTROL MODULE, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 2, 2012. OWNERS MAY CONTACT NISSAN CUSTOMER SERVICE AT 1-800-647-7261.

Additional source detail variants (2)

Fuel System, Gasoline

NISSAN IS RECALLING CERTAIN MODEL YEAR 2011-2012 NISSAN QUEST VEHICLES, MANUFACTURED FROM JULY 29, 2010, THROUGH FEBRUARY 21, 2012. DUE TO SOFTWARE PROGRAMMING, WHILE DRIVING AT SLOW SPEEDS OR IDLING ON A DECLINE WITH ¼ TANK FUEL OR LESS, THERE MAY BE AN INSUFFICIENT SUPPLY OF FUEL TO THE ENGINE. AS A RESULT, THE ENGINE MAY STALL.

Consequence: VEHICLE STALLING COULD INCREASE THE RISK OF A CRASH.

Remedy: NISSAN WILL NOTIFY OWNERS, AND DEALERS WILL REPROGRAM THE FUEL PUMP CONTROL MODULE, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 2, 2012. OWNERS MAY CONTACT NISSAN CUSTOMER SERVICE AT 1-800-647-7261.

Electrical System:software

NISSAN IS RECALLING CERTAIN MODEL YEAR 2011-2012 NISSAN QUEST VEHICLES, MANUFACTURED FROM JULY 29, 2010, THROUGH FEBRUARY 21, 2012. DUE TO SOFTWARE PROGRAMMING, WHILE DRIVING AT SLOW SPEEDS OR IDLING ON A DECLINE WITH ¼ TANK FUEL OR LESS, THERE MAY BE AN INSUFFICIENT SUPPLY OF FUEL TO THE ENGINE. AS A RESULT, THE ENGINE MAY STALL.

Consequence: VEHICLE STALLING COULD INCREASE THE RISK OF A CRASH.

Remedy: NISSAN WILL NOTIFY OWNERS, AND DEALERS WILL REPROGRAM THE FUEL PUMP CONTROL MODULE, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 2, 2012. OWNERS MAY CONTACT NISSAN CUSTOMER SERVICE AT 1-800-647-7261.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

AQ12003 · Gwinnett Place Nissan / Quest Recall

Opened Oct 25, 2012 · Closed Dec 12, 2014

Status: closed (inferred from source dates) · Electrical System:software

NHTSA opened Audit Query (AQ) 12-003 to determine whether Gwinnett Place Nissan of Duluth, Georgia complied with the requirements of the National Traffic and Motor Vehicle Safety Act, 49 U.S.C. Chapter 301 (Safety Act) and its implementing regulations. The Safety Act requires, among other things, that a manufacturer notify its dealers of defects related to motor vehicle safety and noncompliances with Federal Motor Vehicle Safety Standards and, in turn, that a dealer not sell a new vehicle subject to a recall unless the recall remedy has been performed. 49 U.S.C. ? 30120(i). NHTSA issued an information request (IR) to Gwinnett Place Nissan on October 31, 2012. Gwinnett Place Nissan responded to this request on November 19, 2012. NHTSA then issued an IR to Nissan North America, Inc. on March 11, 2013. Nissan North America, Inc. responded to this request on April 5, 2013.NHTSA's investigation indicated that Gwinnett Place Nissan sold and delivered 28 recalled vehicles that did not have the recall remedy completed at the time the vehicles were delivered to the customers. Gwinnett Place Nissan did not contest this finding. NHTSA therefore concluded that Gwinnett Place Nissan was liable for civil penalties for violations of the Safety Act, pursuant to 49 U.S.C. ? 30165. Under a Settlement Agreement dated November 24, 2014, Gwinnett Place Nissan paid compromised civil penalties in the amount of $110,000.This AQ is closed.