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2011 Nissan Quest

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2011 Nissan Quest do not stand out strongly from the model-year median of 66.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

54 reports with mileage · 12 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Fuel System, Gasoline. Review the 25 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 10 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 10 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

2 crash reports0 fire reports1 injury reports

What owners actually said

66 reports
75,000 miles · Nov 16, 2015
Fuel/propulsion System

THERE HAVE BEEN 3 INSTANCES WHERE OUR VAN HAS STALLED SITTING ON AN INCLINE WITH A QUARTER OR SO OF GAS LEFT. THERE IS AN OPEN RECALL FOR THE 2011 QUEST BUT MINE DOESN'T FALL UNDER THE SAME MANUFACTURE DATE RANGE. AFTER RESEARCHING, I FOUND THAT THIS SEEMS TO BE A WIDE SPREAD PROBLEM WITH THE QUEST OVER SEVERAL YEARS NOT JUST …

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THERE HAVE BEEN 3 INSTANCES WHERE OUR VAN HAS STALLED SITTING ON AN INCLINE WITH A QUARTER OR SO OF GAS LEFT. THERE IS AN OPEN RECALL FOR THE 2011 QUEST BUT MINE DOESN'T FALL UNDER THE SAME MANUFACTURE DATE RANGE. AFTER RESEARCHING, I FOUND THAT THIS SEEMS TO BE A WIDE SPREAD PROBLEM WITH THE QUEST OVER SEVERAL YEARS NOT JUST 2011. I TOOK IT TO THE DEALER TO HAVE THEM RESEARCH AND THEY SAID THEY HAVE NEVER HEARD OF THAT BEFORE. THEY SUGGESTED PURCHASING A FUEL SENDING UNIT TO FIX THE PROBLEM. IF IT WAS JUST A PROBLEM WITH THE GAUGE THEN WHY WOULD THE CAR STALL ON A HILL WITH PLENTY OF GAS LEFT? I AM WORRIED ABOUT WHAT WILL HAPPEN IF I AM ACTUALLY TRAVELING DOWN A HILL AT SPEED AND MY CAR STALLS.

NHTSA ODI #10790793

55,000 miles · Aug 16, 2014
Seat Belts

THIRD ROW SEAT BELT LAP BELT BUCKLE THAT USES A KEY.TO RELEASE. PLASTIC BUCKLE BODY FAILED WHEN SEAT FOLDED UP AND DOWN. *TR

NHTSA ODI #10625776

50,000 miles · Mar 3, 2014
Engine

I WAS SITTING AT A RED LIGHT WHEN SUDDENLY THE ENGINE STARTED TO REV VERY HIGH. I PRESSED HARD ON THE BRAKE TO PREVENT MOVING AND TURNED THE IGNITION OFF. I STARTED IT AGAIN AND THE SAME THING HAPPENED. THE THIRD TIME I TRIED THE REVVING, WHILE STILL HIGHER THAN NORMAL, WAS LESS. I WAS ABLE TO GO TO A PARKING LOT AND TURN OFF TH…

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I WAS SITTING AT A RED LIGHT WHEN SUDDENLY THE ENGINE STARTED TO REV VERY HIGH. I PRESSED HARD ON THE BRAKE TO PREVENT MOVING AND TURNED THE IGNITION OFF. I STARTED IT AGAIN AND THE SAME THING HAPPENED. THE THIRD TIME I TRIED THE REVVING, WHILE STILL HIGHER THAN NORMAL, WAS LESS. I WAS ABLE TO GO TO A PARKING LOT AND TURN OFF THE CAR TO HAVE IT TOWED. *TR

NHTSA ODI #10566742

15,000 miles · Feb 27, 2014
Fuel/propulsion System

TL* THE CONTACT OWNS A 2011 NISSAN QUEST. THE CONTACT STATED THAT WHEN THE FUEL TANK WAS ONE QUARTER FULL AND THE VEHICLE WAS BEING DRIVEN ON A SLOPE, THE VEHICLE WOULD STALL. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. TH…

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TL* THE CONTACT OWNS A 2011 NISSAN QUEST. THE CONTACT STATED THAT WHEN THE FUEL TANK WAS ONE QUARTER FULL AND THE VEHICLE WAS BEING DRIVEN ON A SLOPE, THE VEHICLE WOULD STALL. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE APPROXIMATE FAILURE MILEAGE WAS 15,000 AND THE CURRENT MILEAGE WAS 45,000.

NHTSA ODI #10566290

Mileage unknown · Feb 6, 2014
Electrical System

TL* THE CONTACT OWNS A 2011 NISSAN QUEST. THE CONTACT STATED WHEN HIS VEHICLE WAS IN THE PARK POSITION THE VEHICLE INTERMITTENTLY STALLED WITHOUT WARNING. THE CONTACT ALSO STATED THAT HE HAD TO WAIT AT LEAST TWENTY MINUTES BEFORE HIS VEHICLE WOULD START. THE CONTACT TOOK HIS VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING AND WAS …

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TL* THE CONTACT OWNS A 2011 NISSAN QUEST. THE CONTACT STATED WHEN HIS VEHICLE WAS IN THE PARK POSITION THE VEHICLE INTERMITTENTLY STALLED WITHOUT WARNING. THE CONTACT ALSO STATED THAT HE HAD TO WAIT AT LEAST TWENTY MINUTES BEFORE HIS VEHICLE WOULD START. THE CONTACT TOOK HIS VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING AND WAS INFORMED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 17,800 MILES.

NHTSA ODI #10563262

36,000 miles · Jul 17, 2013
Unknown Or OtherCrash

I WAS AT MY SISTER HOUSE HAD DROVE FORWARD TO BACK UP, BEFORE I COULD PUT IT IN REVERSE THE MINIVAN JUST LUNGED FORWARD INTO HER DECK. THE DECK WAS DEMOLISH. I TURN THE WHEEL TO KEEP FROM GOING THROUGH HER HOUSE. IT WAS OUT OF CONTROL I APPLIED MY BRAKES IT DID NOT STOP I TURNED THE WHEEL IT WAS HEADED CROSS HER YARD TOWARD DIT…

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I WAS AT MY SISTER HOUSE HAD DROVE FORWARD TO BACK UP, BEFORE I COULD PUT IT IN REVERSE THE MINIVAN JUST LUNGED FORWARD INTO HER DECK. THE DECK WAS DEMOLISH. I TURN THE WHEEL TO KEEP FROM GOING THROUGH HER HOUSE. IT WAS OUT OF CONTROL I APPLIED MY BRAKES IT DID NOT STOP I TURNED THE WHEEL IT WAS HEADED CROSS HER YARD TOWARD DITCH INTO SOME TREES .I PUSH THE BUTTON TO TURN OFF IT STOPPED. IT TORE UP THE FRONT END DRIVER SIDE. THE RADIATOR WAS LEAKING.I CONTACT NISSAN THEY SAID WOULD HAVE TO TALK TO MY INSURANCE COMPANY. I DO NOT KNOW RESULTS YET.I AM SCARED TO DRIVE IT EVEN IF IT GET FIX.THAT WAS A SCARY MOMENT . MY DAUGHTER WAS WITH ME. SHE WAS JUST LOOK IN A PANIC. I WAS SAYING I CAN NOT STOP IT. *TR

NHTSA ODI #10525288

18,000 miles · Feb 26, 2013
Fuel/propulsion System

THIS IS THE 3RD TIME THE CAR STALLED WHEN ABOUT A QUARTER LEFT IN FUEL. THIS SEEMS TO HAPPEN ON INCLINES. IT SEEMS VERY UNSAFE FOR MY WIFE AND FAMILY. I CALLED NISSAN AND THEY SAID THE FUEL COMPUTER WAS FIXED AND THEY CAN'T DO ANYMORE. *TR

NHTSA ODI #10500104

1,898 miles · Oct 12, 2012
Electrical System

TL* THE CONTACT OWNS A 2011 NISSAN QUEST. THE CONTACT STATED THAT WHILE DRIVING 30 MPH ON A DECLINE WITH TANK OF FUEL OR LESS, THERE WAS AN INSUFFICIENT SUPPLY OF FUEL GOING TO THE ENGINE WHICH CAUSED THE VEHICLE TO STALL. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD WHERE IT WAS RESTARTED IN ORDER TO RESET THE SYSTEM. THE VE…

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TL* THE CONTACT OWNS A 2011 NISSAN QUEST. THE CONTACT STATED THAT WHILE DRIVING 30 MPH ON A DECLINE WITH TANK OF FUEL OR LESS, THERE WAS AN INSUFFICIENT SUPPLY OF FUEL GOING TO THE ENGINE WHICH CAUSED THE VEHICLE TO STALL. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD WHERE IT WAS RESTARTED IN ORDER TO RESET THE SYSTEM. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DECIDED TO REPLACE THE FUEL TANK AND REPROGRAMMED THE FUEL TANK CONTROL MODULE. THE FAILURE RECURRED. THE VEHICLE WAS REPAIRED UNDER RECALL NHTSA CAMPAIGN ID NUMBER: 12V076000(ELECTRICAL SYSTEM: SOFTWARE ). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO SENT OUT A REPRESENTATIVE TO INSPECT THE FAILURE. THE FAILURE MILEAGE WAS 1,898 AND THE CURRENT MILEAGE WAS 11,500.

NHTSA ODI #10479927

6,200 miles · Mar 16, 2012
Fuel System, Gasoline

THE FUEL INDICATION LIGHT CAME ON WHILE DEPARTING OUR NEIGHBORHOOD, WHILE GOING DOWN A HILL TO A STOP SIGN THE VEHICLE STALLED AND WOULD NOT RESTART. HAD TO FILL THE TANK VIA A GAS CAN TO MAKE IT TO THE STATION. GAS LIGHT CAME ON TONIGHT MARCH 15TH WHILE IN INTERSTATE AND DROVE APPROXIMATELY 7 MILES AND PARKED. INDICATOR AT T…

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THE FUEL INDICATION LIGHT CAME ON WHILE DEPARTING OUR NEIGHBORHOOD, WHILE GOING DOWN A HILL TO A STOP SIGN THE VEHICLE STALLED AND WOULD NOT RESTART. HAD TO FILL THE TANK VIA A GAS CAN TO MAKE IT TO THE STATION. GAS LIGHT CAME ON TONIGHT MARCH 15TH WHILE IN INTERSTATE AND DROVE APPROXIMATELY 7 MILES AND PARKED. INDICATOR AT THE TIME STILL SAID WE HAD APPROXIMATELY 40 MILES. PARKED ON A DECLINE AND CAR WOULD NOT START WHEN WE RETURNED. AGAIN FILLED TANK WITH A GALLON OF GAS AND DROVE TO STATION WHERE WE FILLED WITH AN ADDITIONAL 14 GALLONS. 14 GALLONS + 1 GALLON FROM CAN = 15 GALLONS....IN A SUPPOSED 20 GALLON TANK? THE MATH ISN'T ADDING UP. LUCKILY OUR CHILDREN HAVEN'T BEEN IN THE CAR ON EITHER OCCURRENCE NOR HAVE WE STALLED ON A BUSY HIGHWAY WHERE A SERIOUS ACCIDENT COULD OCCUR AS A RESULT. THERE IS AN OBVIOUS PROBLEM WITH THE 2011 NISSAN QUEST FUEL TANK OR PUMP WHICH IS CAUSING THE VEHICLE TO STALL OR NOT START WHEN THERE IS MORE THAN 4-5 GALLONS OF GAS IN THE TANK. THIS NEEDS TO BE RECALLED AND CORRECTED BEFORE SOMEBODY IS KILLED. THERE ARE COUNTLESS FORUMS ONLINE NOW THAT WE HAVE JUST FOUND TONIGHT WITH PEOPLE ACROSS THE COUNTRY EXPERIENCING THE SAME ISSUE....WITH DEALERSHIPS NOT OFFERING ANY ASSISTANCE. PLEASE HELP. *TR

NHTSA ODI #10451884

10,500 miles · Mar 7, 2012
Fuel System, Gasoline

THIS CAR HAS COMPLETELY SHUT OFF ON ME 5 TIMES IN THE PAST MONTH! I HAVE HAD TO HAVE GAS DELIVERED TO ME ALL OF THESE TIME TO BE ABLE TO DRIVE. ON MOST OF THESE OCCASIONS I HAVE HAD OVER 1/4 TAKE AND HAD NO WARNING LIGHTS ON INDICATION FUEL LEVEL WAS LOW. THIS SEEMS TO BE A COMMON PROBLEM THAT NISSAN IS REFUSING TO RECOGNIZE OR …

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THIS CAR HAS COMPLETELY SHUT OFF ON ME 5 TIMES IN THE PAST MONTH! I HAVE HAD TO HAVE GAS DELIVERED TO ME ALL OF THESE TIME TO BE ABLE TO DRIVE. ON MOST OF THESE OCCASIONS I HAVE HAD OVER 1/4 TAKE AND HAD NO WARNING LIGHTS ON INDICATION FUEL LEVEL WAS LOW. THIS SEEMS TO BE A COMMON PROBLEM THAT NISSAN IS REFUSING TO RECOGNIZE OR DO ANYTHING ABOUT. WE TOOK THE VAN IN FOR SERVICE AND WERE FIST TOLD THEY HAD NEVER HEARD OF THIS ISSUE BUT THEN ANOTHER WORKER TOLD US THEY JUST HAD SOMEONE WITH THE SAME ISSUE AND THEY REPLACED THE TANK YET THE PROBLEM WAS NOT SOLVED. MY DEALERSHIP IS MOSSY NISSAN OF OCEANSIDE CA, AND THEY HAVE BEEN A NIGHTMARE. WE ARE DRIVING ACROSS THE US ON MILITARY ORDERS IN THIS VAN WITH OUR 2 SMALL CHILDREN, AND THIS IS ABSOLUTELY NOT ACCEPTABLE THAT WE WILL BE FORCED TO DRIVE IN A DEATHTRAP. NISSAN NEEDS TO WAKE UP AND DO SOMETHING ABOUT THIS THESE ARE FAMILY VANS, WHAT IS IT GOING TO TAKE FOR THERE TO BE A MASS RECALL? THE DEATH OF A FAMILY? PLEASE SOMEONE HELP US, I DO NOT KNOW WHAT TO DO RIGHT NOW?? *TR

NHTSA ODI #10450698

Official recalls

1

12V076000 · Electrical System:software; Fuel System, Gasoline

Feb 29, 2012

NISSAN IS RECALLING CERTAIN MODEL YEAR 2011-2012 NISSAN QUEST VEHICLES, MANUFACTURED FROM JULY 29, 2010, THROUGH FEBRUARY 21, 2012. DUE TO SOFTWARE PROGRAMMING, WHILE DRIVING AT SLOW SPEEDS OR IDLING ON A DECLINE WITH ¼ TANK FUEL OR LESS, THERE MAY BE AN INSUFFICIENT SUPPLY OF FUEL TO THE ENGINE. AS A RESULT, THE ENGINE MAY STALL.

Consequence & remedy

Consequence: VEHICLE STALLING COULD INCREASE THE RISK OF A CRASH.

Remedy: NISSAN WILL NOTIFY OWNERS, AND DEALERS WILL REPROGRAM THE FUEL PUMP CONTROL MODULE, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 2, 2012. OWNERS MAY CONTACT NISSAN CUSTOMER SERVICE AT 1-800-647-7261.

Additional source detail variants (2)

Fuel System, Gasoline

NISSAN IS RECALLING CERTAIN MODEL YEAR 2011-2012 NISSAN QUEST VEHICLES, MANUFACTURED FROM JULY 29, 2010, THROUGH FEBRUARY 21, 2012. DUE TO SOFTWARE PROGRAMMING, WHILE DRIVING AT SLOW SPEEDS OR IDLING ON A DECLINE WITH ¼ TANK FUEL OR LESS, THERE MAY BE AN INSUFFICIENT SUPPLY OF FUEL TO THE ENGINE. AS A RESULT, THE ENGINE MAY STALL.

Consequence: VEHICLE STALLING COULD INCREASE THE RISK OF A CRASH.

Remedy: NISSAN WILL NOTIFY OWNERS, AND DEALERS WILL REPROGRAM THE FUEL PUMP CONTROL MODULE, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 2, 2012. OWNERS MAY CONTACT NISSAN CUSTOMER SERVICE AT 1-800-647-7261.

Electrical System:software

NISSAN IS RECALLING CERTAIN MODEL YEAR 2011-2012 NISSAN QUEST VEHICLES, MANUFACTURED FROM JULY 29, 2010, THROUGH FEBRUARY 21, 2012. DUE TO SOFTWARE PROGRAMMING, WHILE DRIVING AT SLOW SPEEDS OR IDLING ON A DECLINE WITH ¼ TANK FUEL OR LESS, THERE MAY BE AN INSUFFICIENT SUPPLY OF FUEL TO THE ENGINE. AS A RESULT, THE ENGINE MAY STALL.

Consequence: VEHICLE STALLING COULD INCREASE THE RISK OF A CRASH.

Remedy: NISSAN WILL NOTIFY OWNERS, AND DEALERS WILL REPROGRAM THE FUEL PUMP CONTROL MODULE, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 2, 2012. OWNERS MAY CONTACT NISSAN CUSTOMER SERVICE AT 1-800-647-7261.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

AQ12003 · Gwinnett Place Nissan / Quest Recall

Opened Oct 25, 2012 · Closed Dec 12, 2014

Status: closed (inferred from source dates) · Electrical System:software

NHTSA opened Audit Query (AQ) 12-003 to determine whether Gwinnett Place Nissan of Duluth, Georgia complied with the requirements of the National Traffic and Motor Vehicle Safety Act, 49 U.S.C. Chapter 301 (Safety Act) and its implementing regulations. The Safety Act requires, among other things, that a manufacturer notify its dealers of defects related to motor vehicle safety and noncompliances with Federal Motor Vehicle Safety Standards and, in turn, that a dealer not sell a new vehicle subject to a recall unless the recall remedy has been performed. 49 U.S.C. ? 30120(i). NHTSA issued an information request (IR) to Gwinnett Place Nissan on October 31, 2012. Gwinnett Place Nissan responded to this request on November 19, 2012. NHTSA then issued an IR to Nissan North America, Inc. on March 11, 2013. Nissan North America, Inc. responded to this request on April 5, 2013.NHTSA's investigation indicated that Gwinnett Place Nissan sold and delivered 28 recalled vehicles that did not have the recall remedy completed at the time the vehicles were delivered to the customers. Gwinnett Place Nissan did not contest this finding. NHTSA therefore concluded that Gwinnett Place Nissan was liable for civil penalties for violations of the Safety Act, pursuant to 49 U.S.C. ? 30165. Under a Settlement Agreement dated November 24, 2014, Gwinnett Place Nissan paid compromised civil penalties in the amount of $110,000.This AQ is closed.