1999 Nissan Quest

CONSUMER OWNS A 1999 NISSAN QUEST AND IS INQUIRING ABOUT IT'S TRACK RECORD REGARDING ANY RECALLS OR PROBLEMS THAT MAY HAVE OCCURRED WITH THIS VEHICLE.*MR WHILE DRIVING AT LOW SPEEDS LIKE WHILE DRIVING OUT OF A DRIVEWAY THE CONSUMER HEARD A CLUNK IN THE FRONT DRIVERS SIDE WHEEL . A BALL JOINT WAS REPLACED BUT THE NOISE RETURNED IN ABOUT TWO WEEK. *NM

PURCHASED 1999 QUEST AND WENT BACK TO SELLER ABOUT VIBRATION AND HE(REID MELTON) SAID THAT IT WAS FIX A FLAT. WE FOUND OUT THAT THERE HAVE NOT BEEN ANY FIX A FLAT PUT INTO NONE OF THE WHEELS. FRONT END HAVE BEEN ALIGNED BY US A TOTAL OF 3 TIMES. BEAM NISSAN HAVE WORKED ON THE FRONT END AND EXCHANGING OUT OTHER PART 10 TIMES. IT IS BETTER BUT IT STILL VIBRATES. NISSAN DTS SAID IT IS COMPARABLE TO OTHER QUEST. THE NEW TIRES THAT WE HAD PUT ON IS WEARING OUT ON THE OUTSIDE. ONE OF THE ALIGNMENT SHOPS THAT WER TOOK IT TO THOUGHT THAT WE HAD A SET OF BAD TIRES, SO WE PUT THIS NEW SET ON. BEAM NISSAN HAVE HAD IT AT AN ALIGNMENT SHOP FOR 3 TIMES. THIS VEHICLES VIBRATES AT 58-63 MPH AND THE SEATS JUST RATTLES AND IS VERY NOISY WHILE DRIVING. YOU CAN FEEL THE VIBRATIONS AT OTHER SPEED BUT IT IS THE MOST NOTICABLE AT 58-63 MPH. WE ARE AFRAID, BECAUSE WE DON'T KNOW WHAT WILL HAPPERN WHILE DRIVING THIS VAN. WE ARE EMBRASSED TO RIDE OTHERS. WE HAVE BEEN TO BBB, BUT THEY DENIED THE REPURCHASE BECAUSE OF THE LOCAL INSPECTOR. THEY TELEPHONED HIM ABOUT HIS DECISION. HE DID NOT READ HIS NOTES FROM COAST-COAST INSPECTIONS AND TOOK US FOR A TEST RIDE AND MADE COMMENTS TO US THAT WAS NOT IN LINE WIHT THE FAXED REPORT THAT WE RECEIVED. HE SAID THAT HE (HERBY JAMES, WATKINS AUTO SALES. HE DID NOT TELL THEM WHAT WAS ON THE INSPECTION REPORT. THEY HAD INTERPETED HIS COMMENTS. I HAVE ALL NOTES AND PAPER WORK AND A SIGNED LETTER FROM BEAMS SERVICE MANAGER ABOUT THEM NOT BEING ABLE TO REPAIR MY VEHICLE. I HAVE CONTACTED THE ATTORNEY GENERALS OFFICE. THEY TOLD ME TO CONTACT THIS OFFICE. THIS VAN HAD ONLY 22,314 MILES AT THE TIME OF PURCHASE WITH A FULL WARRANTY. BY THE DTS FOR NISSAN SAYING THAT IT WAS COMPARABLE I CAN NO LONGER GET THE REPAIRS DONE UNDER MY FULL WARRANTY. WE FEEL THAT THIS VAN IS UNSAFE BECAUSE THEY HAVE ADMITTED THAT THEY COULD NOT REPAIR THE PROBLEM. WE HAVE BEEN TOLD THAT WE MAY HAVE TO PUT UP WITH THE VIBRATION THAT WE MAY JUST HAVE A BAD ONE. PLEASE HELP US.*AK

WHILE DRIVING, THE CONSUMER LOST CONTROL OF THE VEHICLE WHICH CAME TO A STOP AFTER SPINNING AND CRASHING INTO A POWER POLE, A POSSIBLE REASON TO THIS CRASH WAS A LOOSE NUT ON THE SUSPENSION RIGHT FRONT SIDE WHEEL AND A CRACK IN THE PLATE, THE CONSUMER SUSTAINED MINOR INJURIES DUE TO THE AIR BAGS DEPLOYING, WHICH CAUSED MINOR BRUISES IN THE ARMS. *SLC

AFTER VEHICLE REACHES 17,00 MILES STEERING WHEEL AND FRONT BEGAN TO SHAKE GIVING THE VEHICLE A ROUGH RIDE.*AK THE VEHICLE WAS TAKEN TO THE DEALER AND WAS DIAGNOSED AS HAVING BENT REAR AXLE. THE VEHICLE WAS NEVER BEEN IN ACCIDENT SO THE BENT AXLE SHOULD BE MANUFACTURER DEFECT. THE TIRES ARE WORN PREMATURELY, BUT THE DEALER REFUSED TO PAY FOR THE REPLACEMENTS CLAIMING AT 17000 MILES IT IS A NORMAL WEAR. *YH