2023 Nissan Pathfinder

The left-side steering wheel control switch assembly governing the driver information matrix and emergency assist features malfunctioned, and this failed component remains on the vehicle and is available for inspection upon request. This sudden loss of functionality put safety at risk by restricting my ability to navigate vital safety menus and emergency settings while operating the vehicle, creating an active driver distraction. The problem has not yet been reproduced or confirmed by a dealer or independent service center, nor has it been inspected by the manufacturer, police, or insurance representatives. Prior to the total failure, there were no warning lamps, dashboard messages, or symptoms, as the control switch simply stopped responding without prior warning.

On July 20, 2026, my 2023 Nissan Pathfinder failed to accelerate after stopping at a red light. The engine did not rev, and the vehicle barely moved despite accelerator input. After 40 seconds the car start moving normally. I got the car towed to the dealership. The dealer could not reproduce the condition and reprogrammed the ECM under TSB NTB25-012. They mentioned they performed a software update and they said the issue should not returned. On July 22, 2026, the same failure occurred again at a red light. The vehicle had almost no acceleration for approximately 30–40 seconds, then suddenly accelerated and nearly struck the vehicle ahead. No collision or injury occurred. The vehicle was towed to the dealership and is considered unsafe to drive.

While driving the vehicle at approximately 25 miles per hour, on its own, the vehicle put itself into neutral and a warning light to exit the vehicle appeared. Thankfully we safely pulled the car over to the side of the road. Upon restarting the vehicle, it operated normally. Had this incident occurred at a higher rate of speed or on a busy road, there could have been very different consequences.

After a hard rain water started pouring into cabin from a Pilar’s, headliner, sun visor lights, vanity eye glass holder, dome light…. There is a leak from sunroof and dealers say it’s a known issue but not a warranty item. First happened last week while driving kids to school and second time two days later. Both after or during heavy rains. This caused a major distraction and almost caused me to crash. See link - [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The Around View Monitor (AVM) system failed. The rear backup camera image no longer functions properly due to a failed AVM control unit. The vehicle is a 2023 Nissan Pathfinder Platinum equipped with Nissan’s camera-based surround view and backup camera system. The vehicle has been diagnosed by an authorized Nissan dealership, and the failed component remains installed in the vehicle and is available for inspection. The failure disabled the vehicle’s backup camera and related camera-based visibility systems. This significantly reduces rearward visibility while backing up and increases the risk of striking pedestrians, children, pets, vehicles, or objects that may not be visible through mirrors alone. Drivers have come to rely on the backup camera system as an important safety feature, and its sudden failure creates a safety hazard during parking and low-speed maneuvers. The problem was diagnosed and confirmed by an authorized Nissan dealership. The dealership determined that the Around View Monitor (AVM) control unit had failed and advised that the module requires replacement. The vehicle has not been inspected by police or insurance representatives. Nissan corporate has not yet physically inspected the vehicle to my knowledge. The backup camera system functioned normally until it suddenly stopped working. There were no warning lights, messages, prior malfunctions, collisions, or damage that would have indicated a problem. The failure occurred without warning. I purchased this 2023 Nissan Pathfinder only one month ago, and the AVM system suddenly failed after just a few weeks of ownership. The dealership diagnosed a failed AVM control unit and quoted approximately $3,400 ($2800 parts and $600 labor) for repair. A critical rear-visibility safety system should not fail unexpectedly in a vehicle this new. The repair cost is prohibitive, leaving us owners without an important safety feature. Nissan should investigate and assist affected owners.