2019 Nissan Murano

I replaced my rear rotors and brake pads with Duralast black painted rotors in June. I inquired about the painted rotors and the salesperson at AutoZone said the paint would wear off from the rotors where the brakes pads contacted the rotors after a few miles of use. The paint did wear off in the area of the brakes pads under normal use. In August, after driving 30-40 minutes, the parking break was applied because the vehicle was parked on an incline. This was the first time the parking brake had been used since the rotors were replaced. It was a hot day in the 90's and when the parking break was disengaged, the vehicle would not move. The vehicle had set for 2-3 hours with the break applied. Several attempts to move the vehicle and free the parking break failed. The vehicle had to be towed to local auto shop. The mechanic found the parking break pads adhered to the inner rotor surface and had to pry the pads off. After some searches on the internet, I found that this had happened to other people that had rear painted rotors installed. The rotors heat up while driving, causing the paint to become "tacky". If the parking break is applied for a few hours, it becomes like a glue and the parking brake will not release. Again, this is only for the parking brake on painted rear rotors. This would apply to any vehicle, not just my make and model. This could be a safety concern since a vehicle could become stranded on the side of the road with no way to move the vehicle except by a tow truck. The attached pictures show the inner rotor surface after the mechanic grinded the surface for a good parking brake contact area, thus removing the paint. The other picture shows the material on the parking brake surface when it was removed. The fixes would be. either to not paint the inner rotor surface where the parking break contacts the rotor or remove the paint prior to installation.

My car wouldn't start one morning. All lights lit up on dash, headlights continually started flashing and fan running under hood. I had to get to work so took a Lyft. I knew older son would be home from firestation around 830. When he got there battery completely dead. He jumped the car started right up. He drove to autozone to have battery checked (about 5 blocks). Battery was fine. He drove home. When I got home car started right up. I started it up again about 5 hours later. Went on my road trip I had planned about 2 hour drive. On Sunday I get in my car to leave and it does same thing it did Friday morning. I had to have car towed back to Nissan dealership in my hometown ( 700.00). Dealership had car for 3 days and came up with ABS module shorting to CAN unit. Only problem is the part is on backorder and Nissan can not even tell me when part will be in. This was almost 3 weeks ago. I have had no car for 3 weeks. I paid 555.00 for diagnostics and they want me to pay to order a part that isn't even available and was told Nissan has no idea when it will be. Why would I give them more money to order a part that is not even available. Is the part not available because this common problem? I do know there was recall on year before mine, 2018, and my car was manufactured 2/2019. My car is now in my driveway sitting, waiting to see if a part becomes available. But I feel this is an ongoing problem with Nissan.

Known issue with sunroof drains clogging and leaking into vehicle. Could Possibly cause electrical damage. The rear drains are clogged and are not accessible without removing interior trim/headliner to clear. A consumer should not have to spend $500+ to have sunroof drain lines cleared. Unknowingly, Back floor board was full of water and car was parked for multiple days. Upon opening the door, the moldy, mildew smell was overwhelming. I had to drive with windows down. When I returned home, that’s when I discovered the back floorboard soaked. I removed the floor mat and the backside was covered in mold. I can only imagine what is beneath the carpet or inside the walls due to this known leakage problem.

I am submitting this complaint regarding a manufacturing defect, specifically premature paint delamination of the exterior, factory-applied, Pearl White paint. The paint is lifting, bubbling, peeling and flaking exposing primer and metal. This damage did not result from impact, environmental exposure, improper maintenance, or misuse. The vehicle was inspected at a certified autobody repair facility and confirmed to be a factory defect. Nissan has declined to take responsibility for this defect despite the fact that this condition is a widely documented and recognized as mfg defect affecting Nissan vehicles across multiple model years. Images showing some of the damage are attached to this complaint.

Both headlight assemblies on my 2019 Nissan Murano have developed water intrusion inside the sealed LED headlight housing. The first headlight failed in March 2025 when moisture entered the assembly and caused the light to malfunction. The dealership diagnosed water intrusion into the sealed headlight assembly and advised that the entire unit must be replaced because the LED assembly is not serviceable. The repair estimate was approximately $2,400. The second headlight assembly has now developed the same issue, with visible moisture inside the housing. These headlights are sealed LED units with no replaceable bulbs. When moisture enters the assembly, the entire headlight must be replaced. This can lead to reduced nighttime visibility and potential headlight failure, which is a safety concern. The vehicle was purchased as a Certified Pre-Owned Nissan from a Nissan dealership, and I also purchased an additional extended “Gold” warranty at the time of sale through the dealership. Despite this, the headlight assembly failure was classified as “routine maintenance” and denied for coverage. Because these are sealed LED assemblies and not normal replaceable bulbs, water intrusion leading to failure does not appear to be routine maintenance. The fact that both headlights have developed moisture intrusion suggests a possible defect in the headlight housing seal. I am submitting this complaint so the issue of premature failure of sealed LED headlight assemblies due to water intrusion can be evaluated for potential safety concerns.

The contact owns a 2019 Nissan Murano. The contact stated that after refueling the vehicle, the fuel system became inoperable. There was no warning light illuminated. The contact stated that the fuel gauge reading failed to function properly after fueling. The fuel gauge previously displayed an estimated range of 400 miles before refueling; however, the range indicated approximately 300 miles after refueling. The contact stated that the fuel range calculation was inaccurate and changed while driving. The vehicle was taken to an independent mechanic however, the vehicle was not diagnosed or repaired. The mechanic referred the contact back to the dealer for assistance. The vehicle was taken to several dealers, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 37,000.

The contact owns a 2019 Nissan Murano. The contact stated while driving 45 MPH, the steering failed to turn in the intended direction. In addition, the contact stated that the steering wheel independently turned to the left or to the right. No warning lights were illuminated. The contact stated that the failure was persistent. The vehicle was taken to an independent mechanic, where a front alignment was performed, and all four tires were replaced. The failure reoccurred. The vehicle was taken to another independent mechanic, where it was diagnosed with a failed forward collision program. The contact was informed that the Forward Collision Avoidance software needed to be reprogrammed. The vehicle was not repaired. The contact was informed of an unknown recall with a similar failure description; however, the VIN was not included. The contact was advised to take the vehicle to the dealer for a diagnostic test. An unknown dealer was made aware of the failure, and an appointment was scheduled. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 48,000.

The contact owned a 2019 Nissan Murano. The contact stated while driving 65 MPH downhill around a bend, a deer was on the road and the vehicle struck the deer. The driver's side air bag and knee air bag deployed; however, the front passenger’s side air bag had not deployed. There were several unknown warning lights illuminated. The contact pulled the vehicle over to the side of the road. The contact attempted to reconnect the driver’s side seat belt; however, the seat belt failed to connect. A Police report was not filed. The contact was taken to Urgent Care by his wife. The contact had sustained a concussion. The vehicle was towed to the residence. The Insurance provider was contacted and deemed the vehicle a total loss. The Insurance provider towed the vehicle to a storage yard. The manufacturer was not notified of the failure. The failure mileage was approximately 68,000.

Regarding other, there is apparently an issue regarding the sunroofs in Nissan vehicles and severe leaking inside the car that causes issues regarding the flooring and possible electrical components. The second issue regarding the wheels is Nissan uses a term called "swollen lug nuts". They wanted to charge almost 1k to change the lugs and finally rotate my tires.