2018 Nissan Murano

TL* THE CONTACT OWNS A 2018 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING AND ATTEMPTING A RIGHT TURN, THE DOORS UNLOCKED. THE DOOR AJAR LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT WITH ANOTHER VEHICLE IN THE PASSENGER'S SIDE LANE, THE FORWARD COLLISION AUTOMATIC BRAKING FEATURE ACTIVATED WITH AN AUDIBLE ALARM. THE FAILURES RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO TWO SEPARATE DEALERS INCLUDING THE HEADQUARTER NISSAN DEALER LOCATED AT 1725 WHITTLESEY RD, COLUMBUS, GA 31904, WHERE THE TECHNICIANS FROM BOTH DEALERS REPLACED ALL THE SENSORS. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE THREE TIMES AND STATED THAT THE VEHICLE WOULD BE BOUGHT BACK HOWEVER, THE SERVICE MANAGER AT THE HEADQUARTER NISSAN DEALER INTERVENED, STATING THAT THE VEHICLE WAS REPAIRED AND THAT THERE WAS NO NEED FOR A BUY BACK. THE CONTACT STATED THAT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 4,500.*DT CONSUMER STATED VIDEO IS ATTACHED.*JB

I HAVE A 2018 NISSAN MURANO PLATINUM AWD. I WILL BE DRIVING ON CRUISE CONTROL AND IT WILL TURN OFF AND THE COLLISION LIGHT LIGHTS UP AND CAR WILL COME TO A STOP. THE WARNING SYSTEM GIVES A CLUE AS TO WHAT IS GOING ON, IT SAYS RADAR OBSTRUCTION. THIS HAPPENS AT ANY SPEED, AT RANDOM, WITH OR WITHOUT CRUISE CONTROL AND HAS BEEN HAPPENING MANY TIMES A DAY FOR MONTHS, SOMETIMES WITH THE CAR BEHIND ME ALMOST HITTING MY CAR BECAUSE OF THE FAULT OF THE SYSTEM. I TOOK IT TO HGREG DELRAY NISSAN AND THEY BASICALLY BLEW ME OFF AS IF IT WASN'T AN ISSUE. THE SERVICE MANAGER ACTUALLY TOLD ME TO DRIVE IT AND WHEN THE LIGHT COMES ON BRING IT BACK TO HIM. THEY DIDN'T EVEN DO A TEST DRIVE! WELL, I LEFT THAT DEALER SINCE THEY ARE UNWILLING TO HELP OUT WITH WHAT I THINK IS A SEVERE MOTOR VEHICLE SAFETY ISSUE. I WILL CONTINUE MY QUEST TO GET THIS FIXED AT ANOTHER NISSAN DEALER. I HAVE HEARD OF A FEW PEOPLE WITH THE SAME ISSUE HAVING SOME SUCCESS WHEN THE DEALER HAS REPLACED THE RADAR SENSOR.

THIS MORNING AT ABOUT 0630 AM WHILE PARKED IN MY DRIVEWAY,MY CAR WENT TOTALLY DARK. ALL LIGHTS WENT OFF,IGNITION SWITCH WAS INOPERATIVE, DOORS LOCKED AND COULD NOT BE OPEN. AS I WAS CALLING MY WIFE TO BRING SPARE KEY TO UNLOCK DOORS BECAUSE I WAS TRAPPED IN VEHICLE, ALL LIGHTS RETURN AND WAS ABLE TO EXIT VEHICLE. THE TIME FOR LIGHTS TO RETURN WAS ABOUT 3 TO 4 MINUTES.*DT CONSUMER STATED VEHICLE WAS TAKEN TO THE DEALER BUT COULD NOT FIND ANY ISSUES. VEHICLE HAS NOT BEEN REPAIRED AND IS RECURRING CONTINUOUSLY.*JB

I OWN A 2018 NISSAN MURANO SL. THERE IS A FRONT SENOR ISSUE THAT I HAVE BEEN EXPERIENCING EVER SINCE I PURCHASED THE VEHICLE, IN NOVEMBER 12, 2019. EVERY TIME I DRIVE IT, WITHOUT FAIL. SEEMINGLY RANDOM, I GET AN ERROR MESSAGE: "FRONT RADAR OBSTRUCTED" WARNING APPEARS ON PANEL. THE "COLLISION WARNING SYSTEM INACTIVE" ICON LIGHT COMES ON. AFTER A FEW MINUTES, THE WARNING MESSAGE GOES OFF; THE COLLISION WARNING SYSTEM LIGHT GOES OFF. THIS ERROR CONTINUES TO HAPPEN AGAIN ALMOST EVERY TEN MINUTES AFTER THE INITIAL ERROR MESSAGE FOR THE DURATION OF MY CAR TRIP. IT DOESN'T SEEM TO MATTER IF I'M TRAVELING ON A HIGHWAY OR COUNTRY ROAD.... OR EVEN AT A COMPLETE STOP....IT STILL HAPPENS NO MATTER WHAT, AS LONG AS THE VEHICLE IS TURNED ON.

THE AUTOMATIC EMERGENCY BRAKING SENSOR COMES ON WITHOUT REASON AND THEN WILL NOT DISENGAGE. IT ALSO WILL NOT TURN OFF IF YOU CHOOSE TO DISABLE IT. IT ALSO KICKS YOU OUT OF CRUISE CONTROL IF YOU HAVE IT ON. THIS HAPPENED DAILY AT ALL SPEEDS AND MAKING ALL SORTS OF MANEUVERS INCLUDING TURNING RIGHT OR LEFT AFTER BEING STOPPED AT A LIGHT AND DRIVING DOWN A HIGHWAY WITHOUT ANY VEHICLE IN FRONT OF ME.

OBSTACLE RADAR FAILURE (FRONT) - VEHICLE IN MOTION ; "CITY STREET" " DRIVING STRAIGHT " DASH WARNING ; FRONT COLLISION RADAR OBSTRUCTED. NO OBSTRUCTION NOTED BY DOT CERTIFIED INSPECTOR . INSPECTOR WITNESSED WARNING ON DASH WHILE VEHICLE IN MOTION - WARNING OCCURRED APPROXIMATELY EVERY 10 MINUTES WHILE IN MOTION ON CITY STREETS ... WARNING OCCURRED REGARDLESS TO WHETHER THERE WAS SURROUNDING TRAFFIC IN THE VICINITY .