2017 Nissan Murano

THE ABS LIGHT, CRASH SENSOR LIGHT AND TRACTION CONTROL LIGHT WILL COME ON INTERMITTENTLY WHILE THE CAR IS ON. THE THREE LIGHTS WILL COME ON AT THE SAME TIME, AND WILL REMAIN ON UNTIL THE VEHICLE IS TURNED OFF. THE LIGHTS DO NOT COME ON EACH TIME THE CAR IS STARTED, AND WHEN THEY DO COME ON, IT IS NOT ONLY AT THE TIME OF START UP. THEY USUALLY COME ON AT LEAST ONCE A DAY. THEY HAVE COME ON WHEN THE VEHICLE IS STOPPED, STARTING UP FROM A RED LIGHT, WHILE DRIVING (VARIOUS SPEEDS), ETC. THERE IS NO RHYME OR REASON AS TO WHEN THE LIGHTS COME ON. WHEN THE LIGHTS ARE ON, NOTHING ELSE IS GOING ON WITH THE CAR--ONLY NORMAL USAGE--NO WEIRD SOUNDS, FEELINGS, ETC. THE CAR HAS BEEN AT THE DEALERSHIP FOR THE PAST 2 MONTHS. PER THE DEALERSHIP, THE ABS SENSORS, THE SPEED CONTROL SENSORS AND THE ACTUATOR HAVE ALL BEEN REPLACED, BUT THE LIGHTS STILL PRESENT THEMSELVES. NISSAN TECHNICIANS HAVE ADVISED THAT THEY WILL NEED TO BRING A NISSAN ENGINEER TO HELP THEM WITH THE ISSUE. THE CAR IS NOT EVEN 2 YEARS OLD AND HAS 19K MILES ON IT. THIS IS NOT AN ISSUE THAT I SHOULD BE DEALING WITH AND IT NEEDS TO BE CORRECTED PERMANENTLY SO IT IS NOT A RECURRING ISSUE.

WHILE DRIVING WITH THE CRUISE CONTROL ENGAGED ON MY 2017 NISSAN MURANO, A MESSAGE APPEARS ON DASH: UNAVAILABLE FRONT RADAR OBSTRUCTION. THE CRUISE CONTROL DISENGAGES AT THAT POINT, REQUIRING THE DRIVER TO USE THE ACCELERATOR. AT THAT POINT, I THINK THE AUTOMATIC BRAKING IS ALSO DISABLED. THE CAR CURRENTLY HAS ABOUT 38000 MILES ON IT AND IS 2 YEARS OLD. THE FREQUENCY OF THE PROBLEM HAS INCREASED OVER TIME. I CHECKED TO MAKE SURE THE SENSOR AT THE FRONT BUMPER IS CLEAN. THIS ERROR WILL HAPPEN ON DAYS WITH NO RAIN OR SNOW. AT FIRST, IT ERRORED WHEN EXITING A TUNNEL, BUT NOW IT OCCURS RANDOMLY (BUT SO FAR ONLY WHEN USING CRUISE CONTROL). SINCE IT IS OVER THE 36000 MILE WARRANTY, NISSAN REQUIRES A DIAGNOSIS FROM THE DEALER. THIS IS A SAFETY PROBLEM THAT SHOULD HAVE A RECALL. I ALSO RECENTLY RENTED A 2018 NISSAN ALTIMA WHILE ON VACATION, AND IT WAS REALLY BAD. IT ERRORED ABOUT EVERY 5 MINUTES, EVEN WITHOUT CRUISE CONTROL. NISSAN HAS A RECALL FOR THE ROGUE MODEL. ACCORDING TO INFORMATION ON THE INTERNET, THE PROBLEM IS A SENSOR MANUFACTURED BY BOSCH.

I PURCHASED A NEW 2017 NISSAN MURANO A COUPLE OF YEARS AGO. AFTER 6 MONTHS OF OWNERSHIP, WHILE IN MOTION ON ANY ROAD OR HIGHWAY MY CAR WILL BEEP AND SHOW "FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION". IT THEN TURNS OFF MY ABILITY TO HAVE CRUISE CONTROL AND REMOVES AEB AND FEB FEATURES. AFTER RESEARCHING THIS ISSUE, IT LOOKS LIKE SEVERAL NISSAN OWNERS HAVE HAD THE SAME ISSUE BECAUSE OF A FAULTY RADAR. NISSAN REPLACED THE RADAR ONCE BUT THAT RADAR IS NOW BAD TOO. THE AEB, FEB, AND CRUISE CONTROL WILL NOT WORK IN MY CAR. NISSAN STATES THEY WILL NOT ASSIST IN REPLACING THE RADAR AGAIN BECAUSE THEY HAVE REPLACED IT BEFORE. THIS IS A SAFETY CONCERN AND NEEDS TO BE ADDRESSED WITH A POTENTIAL RECALL IN MY OPINION.

MY CAR HAS A FRONT EMERGENCY BRAKING SYSTEM. THE SENSOR FOR THIS SYSTEM IS LOCATED AT THE FRONT OF THE CAR, UNDERNEATH ONE OF THE HEAD LIGHTS. THE SENSOR DETECTS WHEN A VEHICLE IN FRONT OF YOU HAS STOPPED. AS YOU GET CLOSER TO THE VEHICLE, IF YOU DO NOT STOP, THE CAR WILL SOUND A 3-BEEP ALERT NOTIFYING YOU TO STOP. IF YOU STILL DO NOT STOP, THE CAR WILL APPLY THE BRAKES AND FORCE THE CAR TO STOP TO PREVENT AN ACCIDENT. ONE NIGHT, I WAS DRIVING HOME ON A CITY STREET, WHEN THE 3-BEEP ALERT SOUNDED, AND THE DASHBOARD DISPLAY STARTED FLASHING RED AND WHITE LIGHTS. THERE WAS A MESSAGE ON THE DISPLAY STATING THAT A CRASH WAS IMMINENT. THEN THE BRAKES ENGAGED SUDDENLY, AND THE CAR ALMOST CAME TO A COMPLETE STOP IN THE MIDDLE OF THE STREET. THE BRAKES ENGAGED SO HARD AND SO QUICKLY, THAT IT THREW ME FORWARD IN THE SEAT. AT THE TIME, THERE WAS NO CAR IN FRONT OF ME COMING TO A SUDDEN STOP AND NO CRASH WAS IMMINENT. THE CLOSEST CAR TO ME WAS 2-3 CAR LENGTHS AHEAD, AND IT HAD NOT STOPPED. THANKFULLY, THE STREET WAS NOT BUSY AT THE TIME, AND THERE WAS NO ACCIDENT. NISSAN IS AWARE OF THIS ISSUE, AND THERE ARE CLASS ACTION LAWSUITS, BUT NISSAN WON'T ISSUE A RECALL. I'VE TAKEN MY CAR TO 2 NISSAN DEALERSHIPS AND THEY WON'T REPLACE THE SENSOR. THE FIRST DEALER TOLD ME MY SENSOR WAS DIRTY, BUT THAT DOESN'T EXPLAIN WHAT HAPPENED. ACCORDING TO THE OWNER'S MANUAL, IF THE SENSOR IS DIRTY, THERE WILL BE A MESSAGE ON THE DASHBOARD DISPLAY INDICATING THE SENSOR IS OBSTRUCTED, AND THE FRONT BRAKING SYSTEM WILL TURN OFF. THAT IS NOT WHAT HAPPENED TO ME. THE SECOND NISSAN DEALER DID A SOFTWARE UPDATE ON MY CAR AND RESET THE SENSOR. I KEEP BEING TOLD TO BRING THE CAR BACK IF THE ISSUE HAPPENS AGAIN, BUT THIS IS NOT THE KIND OF ISSUE YOU WANT TO WAIT TO HAVE HAPPEN AGAIN. WHAT IF I AM ON A BUSY STREET OR THE HIGHWAY? I COULD HAVE A SERIOUS ACCIDENT. PLEASE INVESTIGATE THIS.

FORWARD RADAR WHICH CONTROLS THE AUTOMATIC BRAKING SYSTEM AND CRUISE CONTROL STOPS WORKING FOR NO REASON - STATES RADAR NOT AVAILABLE, OBSTRUCTION, WHEN THE CAR IS IN MOTION. UNIT HAS BEEN REPLACED ONCE AND JUST STARTING NOT WORKING AGAIN. WHEN THIS HAPPENS THE CRUISE CONTROL GOES OFF AND THE CAR SLOWS DOWN QUICKLY. THIS IS A REAL SAFETY CONCERN FOR CARS BEHIND YOU AS BRAKE LIGHTS DO NOT COME ON WARNING THAT YOU ARE SLOWING DOWN.

DRIVING DOWN AN OPEN PAVED COUNTY ROAD, DRIVING STRAIGHT AT AROUND 60 MPG. NO CARS IN SIGHT, NO TREES OR BUILDING NEAR THE ROAD AND WE HEARD WHAT SOUNDED LIKE A GUNSHOT INSIDE THE VEHICLE. WE LOOKED AROUND AND COULDN'T TELL WHAT HAPPENED. I LOOKED UP AND THERE WAS A HOLE IN THE CENTER OF THE MOONROOF THEN GLASS STARTED FALLING. MY KIDS IN THE BACKSEAT HAD MORE GLASS THAN THE FRONT. THE GLASS THAT WAS REMAINING WAS CURVED UP WHICH SEAMED STRANGE BECAUSE NO ONE TOUCHED THE ROOF. WE HAVE A PANORAMIC MOONROOF BUT IT WAS ONLY THE MOVABLE PIECE EXPLODED. ROOF AND WINDOWS WERE CLOSED, IT WAS 85 DEGREES OUTSIDE AND WE HAD THE AIR CONDITIONING ON. I CALLED NISSAN AND OPENED AN INCIDENT AND THEY DENIED ANY RESPONSIBILITY STATING GLASS ISN'T COVERED AND SINCE THERE IS NO EVIDENCE SHOWING IT EXPLODED AND WASN'T HIT THEY ARE NOT LIABLE. I HAVE FULL COVERAGE GLASS INSURANCE SO I WOULDN'T HAVE TO PAY EITHER WAY IT IS THE POINT THAT THIS IS NOT MY FAULT AND AFTER LOOKING AT ALL OF THE SAME ISSUES WITH THESE GLASS ROOFS IT SHOULD BE THE RESPONSIBILITY OF THE CAR MANUFACTURER.

PLATINUM PACKAGE. WHEN CAR IS IN MOTION, FORWARD COLLISION WARNING SYSTEM MALFUNCTION INCORRECTLY IDENTIFIES A PENDING COLLISION, INDICATING THAT A COLLISION IS IMMINENT. ONCE THE WARNING OCCURS, BOTH VISUAL ON THE DASH, AND AUDIBLE BEEP, IT WILL NOT GO AWAY. IT CONTINUES UNTIL THE VEHICLE IS TURNED OFF. OCCURS OFTEN. DEALERSHIP ATTEMPTS TO REPAIR FAIL. PARTS DEPARTMENTS CLAIM REPLACEMENT PARTS ARE NOT AVAILABLE. THIS IS DANGEROUS TO TIMID DRIVERS IN HEAVY TRAFFIC. ALTHOUGH PROBLEM EXISTS IN LIGHT TRAFFIC AS WELL.

C/S FORWARD COLLISION WARNING KEEPS PERIODICALLY COMING ON WITH NO OBSTRUCTION IN FRONT OF VEHICLE. FIRST REPORTED JUNE 2018, REPLACED FAILED AGAIN, CURATING UNDER ENGINEERING REVIEW, AT THIS TIME WHEN IT ALARMS ALL TIME, ALSO CURSE CONTROL DOES NOT WORK, AND SIDE ALARM OFF AND ON. WHEN IN MOTION, WE HAVE INSURANCE DISCOUNT FOR THE COLLISION WARNING SYSTEM THAT IS NOT WORKING.