IllustrationTHE DRIVER DOOR WILL NOT LOCK OR UN-LOCK USING THE KEY FOB. THIS IS A SAFETY ISSUE BECAUSE THEY NO LONGER WILL LOCK AUTOMATICALLY. *TR
2009 Nissan Murano
Owner reports · Recalls · Investigations
More warning signs than most Murano years
Owner complaints for the 2009 Nissan Murano are substantially higher than the model-year median of 110.
About this comparison →How this year compares
Owner complaints by model year
Compare all Murano years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
380–25K
5025–50K
13750–75K
12275–100K
127100–150K
52150K+
526 reports with mileage · 109 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Service Brakes. Review the 253 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Air Bags. Review the 91 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 83 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
24 crash reports4 fire reports13 injury reports
What owners actually said
635 reportsLIFTGATE WILL NOT OPEN FROM OUTSIDE, REGARDLESS OF METHOD USED. THE DRIVER'S BUTTON, THE FOB, AND THE BUTTON ON THE LIFTGATE DO NOTHING. IN THE EVENT OF AN EMERGENCY, THE LIFTGATE CANNOT BE USED AS A MEANS OF ENTRY OR EXIT OF THE VEHICLE. *TR
I WAS DRIVING HOME AND HEARD A NOISE WITH MY MURANO. I NOTICED I HAD A LOSS IN POWER (MOVING FORWARD). IT FELT LIKE IT I HAD PUT IT IN NEUTRAL - NO POWER AT ALL. I WAS IN THE MIDDLE OF A 7 LANE HIGHWAY IN RUSH HOUR. I MANAGED TO GET IT INTO THE TURNING LANE. I POWERED OFF THE VEHICLE. I WAITED A LITTLE WHILE AND POWERED IT…
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I WAS DRIVING HOME AND HEARD A NOISE WITH MY MURANO. I NOTICED I HAD A LOSS IN POWER (MOVING FORWARD). IT FELT LIKE IT I HAD PUT IT IN NEUTRAL - NO POWER AT ALL. I WAS IN THE MIDDLE OF A 7 LANE HIGHWAY IN RUSH HOUR. I MANAGED TO GET IT INTO THE TURNING LANE. I POWERED OFF THE VEHICLE. I WAITED A LITTLE WHILE AND POWERED IT BACK ON AND WAS ABLE TO GO A LITTLE FARTHER AND THEN ONCE AGAIN HAD NO POWER. I CONTINUED THIS PROCESS UNTIL I WAS ABLE TO GET OFF THE MAIN ROAD. I HAVE HEARD FROM A MECHANIC THAT IT IS MY TRANSMISSION. I AM SO DISAPPOINTED TO SEE SO MANY PEOPLE HAVING THE EXACT SAME PROBLEM. IF THERE IS ACTION WE CAN TAKE, PLEASE LET ME KNOW. *TR
AT ABOUT 65,000 MILES THE DRIVER DOOR LOCK ACTUATOR QUIT WORKING. ALL 4 DOOR LOCK ACTUATORS ACTUATORS QUIT WORKING SHORTLY AFTER. THIS IS A SAFETY ISSUE BECAUSE MY CHILD'S DOOR COULD BE OPENED NOW SINCE THEY NO LONGER WILL LOCK AUTOMATICALLY. I AM AFRAID TO MANUALLY LOCK THE DOORS IN THE CASE OF AN CAR ACCIDENT IN WHICH WE WERE…
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AT ABOUT 65,000 MILES THE DRIVER DOOR LOCK ACTUATOR QUIT WORKING. ALL 4 DOOR LOCK ACTUATORS ACTUATORS QUIT WORKING SHORTLY AFTER. THIS IS A SAFETY ISSUE BECAUSE MY CHILD'S DOOR COULD BE OPENED NOW SINCE THEY NO LONGER WILL LOCK AUTOMATICALLY. I AM AFRAID TO MANUALLY LOCK THE DOORS IN THE CASE OF AN CAR ACCIDENT IN WHICH WE WERE INCAPABLE OF GETTING OUT OF THE CAR TO SAVE HIM, THEN EMERGENCY PERSONNEL COULD EASILY OPEN DOORS IF ACTUATORS WORKED. THE UNLOCK BUTTONS WILL NOT WORK. ALSO, MY WIFE TRAVELS THROUGH DANGEROUS NEIGHBORHOODS IN WHICH SHE SHOULD BE ABLE TO LOCK ALL DOORS WITHOUT PULLING OFF THE ROAD. THE LOCK BUTTONS WILL NOT WORK. PLEASE HELP! *TR
WHEN I MOVED FROM A CLEAN SURFACE PARKING LOT INTO ONE THAT HAD SNOW I FELT THE WHEELS PULSATE (I JUST ACCELERATED TO TURN INTO THE LOT. I MOVED IN THE LOT TO A PARKING SPACE AND STOPPED WITHOUT A PROBLEM.) RETURNING TO THE CAR.(WHICH NEEDS A BRAKE PEDAL APPLICATION TO START) I PROCEEDED OUT OF THE LOT AND UPON MY !ST BRAKE APPL…
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WHEN I MOVED FROM A CLEAN SURFACE PARKING LOT INTO ONE THAT HAD SNOW I FELT THE WHEELS PULSATE (I JUST ACCELERATED TO TURN INTO THE LOT. I MOVED IN THE LOT TO A PARKING SPACE AND STOPPED WITHOUT A PROBLEM.) RETURNING TO THE CAR.(WHICH NEEDS A BRAKE PEDAL APPLICATION TO START) I PROCEEDED OUT OF THE LOT AND UPON MY !ST BRAKE APPLICATION THE BRAKE PEDAL TRAVELED ALMOST TO THE FLOOR. MY HUSBAND CHECKED THE BRAKE FLUID LEVEL WHICH WAS AT THE FULL MARK.THERE WAS A FULL PEDAL IF IT WAS PUMPED A COUPLE OF TIMES. HAD A FLATBED TAKE TO THE MECHANIC. HE CHECKED FOR LEAKS,FOUND NONE.CHECKED WHEEL BEARING PLAY AND FOUND OK. HE THAN BLEED THE BRAKE SYSTEM AND THE BRAKE PEDAL OPERATES AT THE POSITION BEFORE THE HAPPENING. *TR
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND WAS INFORMED THE CONTACT THAT THE AIR BAG SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILE…
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TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND WAS INFORMED THE CONTACT THAT THE AIR BAG SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 63,060.
NISSAN PERFORMED WARRANTY TO CVT AXLE SEAL AND TRANSFER ASSY. CASE SEALS AT MILEAGE 50,332. THEN AT 55,5570 ON AUG 02, 2011 NISSAN HAD TO REPLACE THE TRANSFER CASE ASSY. (PART NUMBER 3310-JP11B) UNDER WARRANTY , THEN ON DEC 12, 2012, MILEAGE 80,841, THE TRANSFER CASE ASSY. (PART NUMBER 3310-JP11C) FAILED AGAIN WHICH NISSAN REPL…
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NISSAN PERFORMED WARRANTY TO CVT AXLE SEAL AND TRANSFER ASSY. CASE SEALS AT MILEAGE 50,332. THEN AT 55,5570 ON AUG 02, 2011 NISSAN HAD TO REPLACE THE TRANSFER CASE ASSY. (PART NUMBER 3310-JP11B) UNDER WARRANTY , THEN ON DEC 12, 2012, MILEAGE 80,841, THE TRANSFER CASE ASSY. (PART NUMBER 3310-JP11C) FAILED AGAIN WHICH NISSAN REPLACED BUT NO LONGER CONSIDER IT UNDER WARRANTY AND AT A COST TO ME OF $3700.66. THEN AT MILEAGE 80,935 THE TRANSFER CASE ASSY. SEALS BEGAN LEAKING WHICH THE DEALER FIXED UNDER WARRANTY FROM THE PREVIOUS REPAIR WORK. WE CALLED THE NISSAN OFFICE AS WE THOUGHT THE TRANSFER CASE ASSY. WAS COVER UNDER THE CVT SYSTEM EXTENDED WARRANTY. NISSAN IS NOW CLAIMING THIS IS NOT PART OF THE CVT SYSTEM WHICH THEY EXTENDED THE WARRANTY ON UP TO 10 YEARS OR 120,000 MILES EVEN THOUGH IT IS AN INTEGRAL PART OF THE SYSTEM. *TR
THE VEHICLE CVT BECOMES UNSTABLE. VEHICLE UNEXPECTEDLY LOSES POWER AT TIMES. GOT OFF HIGHWAY RAMP AND CAME TO A NORMAL STOP. STEPPED ON ACCELERATOR TO MOVE INTO TRAFFIC. VEHICLE HESITATED AND CRAWLED SLOWLY INTO TRAFFIC FOR 5 TO 10 SECONDS BEFORE SURGING FORWARD WITH ACCELERATOR TO THE FLOOR. NEARLY T-BONED ON SEVERAL OCCASIONS.…
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THE VEHICLE CVT BECOMES UNSTABLE. VEHICLE UNEXPECTEDLY LOSES POWER AT TIMES. GOT OFF HIGHWAY RAMP AND CAME TO A NORMAL STOP. STEPPED ON ACCELERATOR TO MOVE INTO TRAFFIC. VEHICLE HESITATED AND CRAWLED SLOWLY INTO TRAFFIC FOR 5 TO 10 SECONDS BEFORE SURGING FORWARD WITH ACCELERATOR TO THE FLOOR. NEARLY T-BONED ON SEVERAL OCCASIONS. HAVE GONE THROUGH 4 TRANSMISSIONS SO FAR AND THE DEALERSHIP IS CONTEMPLATING ANOTHER REPLACEMENT. I HAVE NO CONFIDENCE ANOTHER TRANSMISSION WILL FIX THE PROBLEM SINCE THE SAME DANGEROUS FAILURE MODE KEEPS SHOWING UP TOTALLY WITHOUT WARNING. *TR
SUPPLEMENTAL AIR BAG WARNING LIGHT WILL NOT TURN OFF, ALSO PASSENGER AIR BAG STATUS LIGHT REMAINS LIT EVEN WITH ADULT RIDING IN PASSENGER SEAT. AIR BAG SAFETY SHOULD NOT FAIL ON A CAR EVER. TPMS LIGHT WILL NOT TURN OFF WITH TIRES INFLATED AT PROPER PRESSURE. *TR
THE STEERING WHEEL MOTORS TO MOVE WHEEL UP, DOWN AND IN, OUT ARE BROKEN AND STEERING WHEEL STUCK IN UP POSITION MAKING THE CAR DIFFICULT TO DRIVE. TOOK VEHICLE TO DEALER. THEY WANT $933 TO REPLACE THESE KNOWN DEFECTIVE MOTORS. THE WARRANTY THEY PROVIDE FOR THE REPLACEMENT IS FOR 12 MONTHS OR 4000 MILES. NISSAN MUST NOT HAVE MUCH…
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THE STEERING WHEEL MOTORS TO MOVE WHEEL UP, DOWN AND IN, OUT ARE BROKEN AND STEERING WHEEL STUCK IN UP POSITION MAKING THE CAR DIFFICULT TO DRIVE. TOOK VEHICLE TO DEALER. THEY WANT $933 TO REPLACE THESE KNOWN DEFECTIVE MOTORS. THE WARRANTY THEY PROVIDE FOR THE REPLACEMENT IS FOR 12 MONTHS OR 4000 MILES. NISSAN MUST NOT HAVE MUCH FAITH IN THESE MOTORS. *TR
Official recalls
418V916000 · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module
Dec 19, 2018
Nissan of North America, Inc (Nissan) is recalling certain 2009 Murano vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
Consequence & remedy
Consequence: If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Remedy: Nissan has notified owners, and dealers will flush the brake system with DOT 4 fluid. The HCU will then be tested to detect a possible stuck valve condition. If necessary, the HCU will be replaced, free of charge. The recall began February 7, 2019. Owners may contact Nissan customer service at 1-800-867-7669.
09V393000 · Tires:pressure Monitoring And Regulating Systems
Oct 5, 2009
NISSAN IS RECALLING CERTAIN MODEL YEAR 2008-2010 VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, IOWA, ILLINOIS, INDIANA, MASSACHUSETTS, MAINE, MARYLAND, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON D.C., WEST VIRGINIA AND WISCONSIN. THE MATERIAL IN THE NUT USED TO SECURE THE SENSOR-TRANSMITTER OF THE TIRE PRESSURE MONITORING SYSTEM (TPMS) MAY CORRODE AND POTENTIALLY CRACK IN AREAS WITH HEAVY CONCENTRATIONS OF ROAD SALT. IF THIS OCCURS, THE NUT MAY COME OUT OF THE SENSOR-TRANSMITTER AND THE TPMS LAMP WILL ILLUMINATE.
Consequence & remedy
Consequence: IF THE TPMS LAMP IS DISREGARDED AND THE VEHICLE CONTINUES TO BE DRIVEN IN THIS CONDITION, THE TIRE WILL QUICKLY LOSE AIR PRESSURE AT A CONSISTENT RATE RESULTING IN A FLAT TIRE INCREASING THE RISK OF A CRASH.
Remedy: THE DEALER WILL REPLACE THE TPMS NUT WITH A NEW, MORE ROBUST NUT. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OR BEFORE NOVEMBER 9, 2009. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261 AND INFINITI AT 1-800-662-6200.
08V521000 · Air Bags; Electrical System:software
Oct 7, 2008
NISSAN IS RECALLING 204,361 MY 2007-2008 ALTIMA, ALTIMA HYBRID, 350Z, 350Z ROADSTER, MY 2008 ALTIMA COUPE, ROGUE, MY 2009 MURANO, AND INFINITI MY 2007-2008 G35 SEDAN, MY 2008 G37 COUPE AND EX35 PASSENGER VEHICLES EQUIPPED WITH CONTINENTAL AUTOMOTIVE SYSTEMS' OCCUPANT CLASSIFICATION SYSTEM (OCS) CONTROL UNITS. A VARISTOR IN THE OCS CONTROL UNIT LOCATED IN THE PASSENGER SEAT CUSHION MAY HAVE BEEN MANUFACTURED OUT OF SPECIFICATION. UNDER CERTAIN CONDITIONS, THIS COULD CAUSE AN INTERRUPTION OF SIGNAL BETWEEN THE OCS AND THE AIR BAG CONTROL UNIT (ACU).
Consequence & remedy
Consequence: THIS COULD RESULT IN THE PASSENGER AIR BAG BEING SUPPRESSED WHICH COULD FAIL TO PROVIDE ADEQUATE PROTECTION IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL TEST THE SIGNAL BETWEEN THE OCS AND ACU SYSTEMS USING A SPECIAL TOOL TO CHECK THAT IT IS FUNCTIONING AS DESIGNED. IF NECESSARY, THE SEAT CUSHION (CONTAINING OCS HARDWARE) WILL BE REPLACED WITH A NEW ONE MANUFACTURED TO SPECIFICATION. THE RECALL BEGAN ON NOVEMBER 4, 2008. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.
Additional source detail variants (2)
Electrical System:software
NISSAN IS RECALLING 204,361 MY 2007-2008 ALTIMA, ALTIMA HYBRID, 350Z, 350Z ROADSTER, MY 2008 ALTIMA COUPE, ROGUE, MY 2009 MURANO, AND INFINITI MY 2007-2008 G35 SEDAN, MY 2008 G37 COUPE AND EX35 PASSENGER VEHICLES EQUIPPED WITH CONTINENTAL AUTOMOTIVE SYSTEMS' OCCUPANT CLASSIFICATION SYSTEM (OCS) CONTROL UNITS. A VARISTOR IN THE OCS CONTROL UNIT LOCATED IN THE PASSENGER SEAT CUSHION MAY HAVE BEEN MANUFACTURED OUT OF SPECIFICATION. UNDER CERTAIN CONDITIONS, THIS COULD CAUSE AN INTERRUPTION OF SIGNAL BETWEEN THE OCS AND THE AIR BAG CONTROL UNIT (ACU).
Consequence: THIS COULD RESULT IN THE PASSENGER AIR BAG BEING SUPPRESSED WHICH COULD FAIL TO PROVIDE ADEQUATE PROTECTION IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL TEST THE SIGNAL BETWEEN THE OCS AND ACU SYSTEMS USING A SPECIAL TOOL TO CHECK THAT IT IS FUNCTIONING AS DESIGNED. IF NECESSARY, THE SEAT CUSHION (CONTAINING OCS HARDWARE) WILL BE REPLACED WITH A NEW ONE MANUFACTURED TO SPECIFICATION. THE RECALL BEGAN ON NOVEMBER 4, 2008. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.
Air Bags
NISSAN IS RECALLING 204,361 MY 2007-2008 ALTIMA, ALTIMA HYBRID, 350Z, 350Z ROADSTER, MY 2008 ALTIMA COUPE, ROGUE, MY 2009 MURANO, AND INFINITI MY 2007-2008 G35 SEDAN, MY 2008 G37 COUPE AND EX35 PASSENGER VEHICLES EQUIPPED WITH CONTINENTAL AUTOMOTIVE SYSTEMS' OCCUPANT CLASSIFICATION SYSTEM (OCS) CONTROL UNITS. A VARISTOR IN THE OCS CONTROL UNIT LOCATED IN THE PASSENGER SEAT CUSHION MAY HAVE BEEN MANUFACTURED OUT OF SPECIFICATION. UNDER CERTAIN CONDITIONS, THIS COULD CAUSE AN INTERRUPTION OF SIGNAL BETWEEN THE OCS AND THE AIR BAG CONTROL UNIT (ACU).
Consequence: THIS COULD RESULT IN THE PASSENGER AIR BAG BEING SUPPRESSED WHICH COULD FAIL TO PROVIDE ADEQUATE PROTECTION IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL TEST THE SIGNAL BETWEEN THE OCS AND ACU SYSTEMS USING A SPECIAL TOOL TO CHECK THAT IT IS FUNCTIONING AS DESIGNED. IF NECESSARY, THE SEAT CUSHION (CONTAINING OCS HARDWARE) WILL BE REPLACED WITH A NEW ONE MANUFACTURED TO SPECIFICATION. THE RECALL BEGAN ON NOVEMBER 4, 2008. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.
08V066000 · Air Bags
Feb 12, 2008
NISSAN IS RECALLING 16,365 MY 2008 INFINITI EX35 AND MY 2009 NISSAN MURANO VEHICLES. DUE TO INCORRECT SOFTWARE PROGRAMMING, THE AIR BAG CONTROL UNIT (ACU) MAY CAUSE THE PASSENGER AIR BAG NOT TO OPERATE AS DESIGNED IF THE VEHICLE BATTERY BECOMES SIGNIFICANTLY DISCHARGED.
Consequence & remedy
Consequence: THIS COULD RESULT IN THE PASSENGER AIR BAG NOT INFLATING IN A CRASH IN WHICH IT WAS DESIGNED TO DO SO, AND INCREASING THE RISK OF INJURY.
Remedy: DEALERS WILL REPROGRAM THE ACU IN AFFECTED VEHICLES. THE RECALL BEGAN ON FEBRUARY 19, 2008. OWNERS MAY CONTACT INFINITI AT 1-800-662-6200 OR NISSAN AT 1-800-647-7261.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA18001 · Extended Braking Distances
Opened Apr 18, 2018 · Closed Jan 17, 2023
Status: closed (inferred from source dates) · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip
On April 18, 2018, the Office of Defects Investigation (ODI) opened Engineering Analysis (EA) 18-001 to investigate reports of braking concerns in model year (MY) 2009 Nissan Murano vehicles. A failure of the hydraulic control unit (HCU) portion of the antilock brake system (ABS), which involves improper operation of an internal hydraulic control valve(s), can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness. Tier-one supplier Continental manufactured the HCU for Nissan.The corrosion-preventive, zinc coating used on the armatures of the normally closed (NC) valves within ABS HCU may react with brake fluids lacking sufficient corrosion-preventative additives. This reaction can cause the formation of a gelatinous material, which may cause the NC valves to close slowly. Over time, the gel can solidify to an extent such that the spring used to return the valve to the closed position may not be able to overcome the gel buildup, allowing the NC valve to remain open. If any of the four NC valves remains open, fluid will be diverted to one or two accumulator(s). This misdirected fluid has the net effect of causing brake pedal travel to increase, however enough stroke remains in the pedal to generate braking force. Although the hydraulic braking system remains intact and full braking force is maintained once the pedal travels the additional distance, when this condition occurs, the initial increase in brake pedal travel could result in increased stopping distance. An existing Nissan Service Campaign was launched for MY 2009 vehicles built prior to 11/1/2007. After consultation with ODI as part of EA18-001, Nissan decided to expand this population to the full range of MY2009 Murano vehicles. Later Murano vehicles exhibit significantly lower rates of malfunction.During this investigation 156 complaints were identified that related to the braking concern. Within the complainants 2 allege crashes with 4 injuries. The Nissan reports from investigation Information Request letter responses, were similar in content and identified 870 reports with 16 crashes and no injuries.On December 19, 2018, Nissan notified ODI it would conduct a safety recall (18V916) to remedy the ABS modules on certain MY 2009 Nissan Murano vehicles. The remedy procedure involves dealers flushing the brake system with DOT 4 fluid. The HCU will then be tested to detect a possible stuck valve condition. If necessary, the HCU will be replaced. The 2010-14 Murano SUVs outside the recall population and equipped with zinc-coated armatures will be inspected under a service campaign P0A08 using the same procedure as recall 18V916.Continental HCUs with a redesigned armature coating were phased into new vehicle production after December 2014 and do not appear to be experiencing corrosion. The recall action initiated by the manufacturer appears to address the safety risks of concern to ODI. Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or MY vehicles outside of the recall scope. The agency reserves the right to take further action if warranted by the circumstances.For a complete summary of this investigation and related consumer complaints, please see attached closing resume document.
PE17002 · Extended Braking Distances
Opened May 3, 2017 · Closed May 4, 2018
Status: closed (inferred from source dates) · Service Brakes; Service Brakes, Air:antilock; Service Brakes, Air:antilock:control Unit/module
The Office of Defects Investigation (ODI) is closing this Preliminary Evaluation and upgrading to an Engineering Analysis (EA) 18-001.During the PE, ODI requested and reviewed information provided by Nissan including consumer complaints and other field and technical data related to failures of the hydraulic control unit (HCU), an electro-mechanical brake system component that provides antilock braking and other functionality in the subject model year (MY) 2009 Murano.The subject failure of the HCU, which involves improper operation of an internal hydraulic control valve, can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness.Tier-one supplier Continental manufactured the HCU for Nissan.ODI currently recognizes 484 subject vehicle complaints that appear related to the alleged defect.Fourteen crash allegations, with three non-life threatening injuries are under evaluation also.ODI has been monitoring consumer complaints received, and in some cases has obtained suspect HCUs from complainants' vehicles.Recovered HCUs sent to NHTSA's Vehicle Research and Test Center (VRTC) in East Liberty, Ohio are under evaluation, and VRTC has conducted limited vehicle testing also.In a July 28, 2017 submission, Nissan acknowledged that a failure of the HCU can result in increased brake pedal travel during braking.Nissan's analysis of returned parts revealed that a zinc coating used on the normally closed valve assemblies inside the HCU may react with certain brake fluid constituents.The reaction results in the formation of a gelatinous material that can harden with time and prevent the valve from closing after opening in an ABS event.When this occurs, Nissan maintains that the hydraulic brake system remains intact and that full braking is available once the pedal travels an additional distance, about 36 mm according to Nissan.Although still under investigation, Nissan states it has not determined the condition represents an unreasonable risk to motor vehicle safety, citing low rate and vehicle age as additional factors.In March 2018, Nissan began conducting a customer satisfaction campaign on certain MY 2009 Murano to service (flush and replace the brake fluid), and then test and replace the HCU as needed.The campaign is being conducted free of charge to customers.During the EA, ODI will request VRTC continue to evaluate the cause and consequence of HCU failures, including the affects of multi-valve failures.ODI will further study the potential scope of the alleged defect as it understands similar HCUs and brake fluid is used in other MY Muranos, and potentially in other Nissan models as well.ODI notes that improved valve coatings were introduced on Nissan HCUs at some subsequent stage.
Additional source detail variants (3)
Service Brakes, Air:antilock:control Unit/module
The Office of Defects Investigation (ODI) is closing this Preliminary Evaluation and upgrading to an Engineering Analysis (EA) 18-001.During the PE, ODI requested and reviewed information provided by Nissan including consumer complaints and other field and technical data related to failures of the hydraulic control unit (HCU), an electro-mechanical brake system component that provides antilock braking and other functionality in the subject model year (MY) 2009 Murano.The subject failure of the HCU, which involves improper operation of an internal hydraulic control valve, can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness.Tier-one supplier Continental manufactured the HCU for Nissan.ODI currently recognizes 484 subject vehicle complaints that appear related to the alleged defect.Fourteen crash allegations, with three non-life threatening injuries are under evaluation also.ODI has been monitoring consumer complaints received, and in some cases has obtained suspect HCUs from complainants' vehicles.Recovered HCUs sent to NHTSA's Vehicle Research and Test Center (VRTC) in East Liberty, Ohio are under evaluation, and VRTC has conducted limited vehicle testing also.In a July 28, 2017 submission, Nissan acknowledged that a failure of the HCU can result in increased brake pedal travel during braking.Nissan's analysis of returned parts revealed that a zinc coating used on the normally closed valve assemblies inside the HCU may react with certain brake fluid constituents.The reaction results in the formation of a gelatinous material that can harden with time and prevent the valve from closing after opening in an ABS event.When this occurs, Nissan maintains that the hydraulic brake system remains intact and that full braking is available once the pedal travels an additional distance, about 36 mm according to Nissan.Although still under investigation, Nissan states it has not determined the condition represents an unreasonable risk to motor vehicle safety, citing low rate and vehicle age as additional factors.In March 2018, Nissan began conducting a customer satisfaction campaign on certain MY 2009 Murano to service (flush and replace the brake fluid), and then test and replace the HCU as needed.The campaign is being conducted free of charge to customers.During the EA, ODI will request VRTC continue to evaluate the cause and consequence of HCU failures, including the affects of multi-valve failures.ODI will further study the potential scope of the alleged defect as it understands similar HCUs and brake fluid is used in other MY Muranos, and potentially in other Nissan models as well.ODI notes that improved valve coatings were introduced on Nissan HCUs at some subsequent stage.
Service Brakes, Air:antilock
The Office of Defects Investigation (ODI) is closing this Preliminary Evaluation and upgrading to an Engineering Analysis (EA) 18-001.During the PE, ODI requested and reviewed information provided by Nissan including consumer complaints and other field and technical data related to failures of the hydraulic control unit (HCU), an electro-mechanical brake system component that provides antilock braking and other functionality in the subject model year (MY) 2009 Murano.The subject failure of the HCU, which involves improper operation of an internal hydraulic control valve, can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness.Tier-one supplier Continental manufactured the HCU for Nissan.ODI currently recognizes 484 subject vehicle complaints that appear related to the alleged defect.Fourteen crash allegations, with three non-life threatening injuries are under evaluation also.ODI has been monitoring consumer complaints received, and in some cases has obtained suspect HCUs from complainants' vehicles.Recovered HCUs sent to NHTSA's Vehicle Research and Test Center (VRTC) in East Liberty, Ohio are under evaluation, and VRTC has conducted limited vehicle testing also.In a July 28, 2017 submission, Nissan acknowledged that a failure of the HCU can result in increased brake pedal travel during braking.Nissan's analysis of returned parts revealed that a zinc coating used on the normally closed valve assemblies inside the HCU may react with certain brake fluid constituents.The reaction results in the formation of a gelatinous material that can harden with time and prevent the valve from closing after opening in an ABS event.When this occurs, Nissan maintains that the hydraulic brake system remains intact and that full braking is available once the pedal travels an additional distance, about 36 mm according to Nissan.Although still under investigation, Nissan states it has not determined the condition represents an unreasonable risk to motor vehicle safety, citing low rate and vehicle age as additional factors.In March 2018, Nissan began conducting a customer satisfaction campaign on certain MY 2009 Murano to service (flush and replace the brake fluid), and then test and replace the HCU as needed.The campaign is being conducted free of charge to customers.During the EA, ODI will request VRTC continue to evaluate the cause and consequence of HCU failures, including the affects of multi-valve failures.ODI will further study the potential scope of the alleged defect as it understands similar HCUs and brake fluid is used in other MY Muranos, and potentially in other Nissan models as well.ODI notes that improved valve coatings were introduced on Nissan HCUs at some subsequent stage.
Service Brakes
The Office of Defects Investigation (ODI) is closing this Preliminary Evaluation and upgrading to an Engineering Analysis (EA) 18-001.During the PE, ODI requested and reviewed information provided by Nissan including consumer complaints and other field and technical data related to failures of the hydraulic control unit (HCU), an electro-mechanical brake system component that provides antilock braking and other functionality in the subject model year (MY) 2009 Murano.The subject failure of the HCU, which involves improper operation of an internal hydraulic control valve, can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness.Tier-one supplier Continental manufactured the HCU for Nissan.ODI currently recognizes 484 subject vehicle complaints that appear related to the alleged defect.Fourteen crash allegations, with three non-life threatening injuries are under evaluation also.ODI has been monitoring consumer complaints received, and in some cases has obtained suspect HCUs from complainants' vehicles.Recovered HCUs sent to NHTSA's Vehicle Research and Test Center (VRTC) in East Liberty, Ohio are under evaluation, and VRTC has conducted limited vehicle testing also.In a July 28, 2017 submission, Nissan acknowledged that a failure of the HCU can result in increased brake pedal travel during braking.Nissan's analysis of returned parts revealed that a zinc coating used on the normally closed valve assemblies inside the HCU may react with certain brake fluid constituents.The reaction results in the formation of a gelatinous material that can harden with time and prevent the valve from closing after opening in an ABS event.When this occurs, Nissan maintains that the hydraulic brake system remains intact and that full braking is available once the pedal travels an additional distance, about 36 mm according to Nissan.Although still under investigation, Nissan states it has not determined the condition represents an unreasonable risk to motor vehicle safety, citing low rate and vehicle age as additional factors.In March 2018, Nissan began conducting a customer satisfaction campaign on certain MY 2009 Murano to service (flush and replace the brake fluid), and then test and replace the HCU as needed.The campaign is being conducted free of charge to customers.During the EA, ODI will request VRTC continue to evaluate the cause and consequence of HCU failures, including the affects of multi-valve failures.ODI will further study the potential scope of the alleged defect as it understands similar HCUs and brake fluid is used in other MY Muranos, and potentially in other Nissan models as well.ODI notes that improved valve coatings were introduced on Nissan HCUs at some subsequent stage.