NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
635 reports40,000 miles · Mar 18, 2016
Service Brakes
BRAKING SYSTEM ON MY 2009 NISSAN MURANO HAD 5 FAILURES. ITS AN INTERMITTENT ISSUE. THE FIRST ISSUE HAPPENED WHILE I WAS DRIVING ON A HIGHWAY THAT DEAD END TO ANOTHER HIGHWAY. I PRESSED THE BRAKES AND THE PEDAL WENT TO THE FLOOR. I ENDED UP IN THE MIDDLE OF THE OTHER HIGHWAY. LUCKILY THERE WAS NO TRAFFIC AT THE TIME. THE BR…
Read full complaint
BRAKING SYSTEM ON MY 2009 NISSAN MURANO HAD 5 FAILURES. ITS AN INTERMITTENT ISSUE. THE FIRST ISSUE HAPPENED WHILE I WAS DRIVING ON A HIGHWAY THAT DEAD END TO ANOTHER HIGHWAY. I PRESSED THE BRAKES AND THE PEDAL WENT TO THE FLOOR. I ENDED UP IN THE MIDDLE OF THE OTHER HIGHWAY. LUCKILY THERE WAS NO TRAFFIC AT THE TIME. THE BRAKES USUALLY GO BACK TO NORMAL AFTER STOPPING VEHICLE AND TURNING IT BACK ON AGAIN. ON 3/17/16, THE ISSUE HAPPENED AGAIN AND THIS TIME THE BRAKES DID NOT GO BACK TO NORMAL. I WAS ABLE TO BRING IT TO THE NISSAN DEALER AND THEY TEST DROVE IT AND THEY NOW UNDERSTAND WHAT WAS HAPPENING TO THE BRAKES. ON THE FIRST 4 ISSUES, WE BROUGHT IT TO THE LOCAL NISSAN DEALER, BUT THEY COULD NOT REPRODUCE THE ISSUE. THE BRAKING FAILURES HAPPENED ON CITY STREETS AND HIGHWAYS. I THINK THIS SHOULD BE A RECALL BY NISSAN. I'VE READ MANY BLOGS ON THIS ISSUE AND A LOT OF PEOPLE ARE HAVE THIS PROBLEM. FOR IT TO BECOME A RECALL, DO PEOPLE HAVE TO LOSE THEIR LIVES?
NHTSA ODI #10850354
61,000 miles · Mar 9, 2016
Service Brakes
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING 40 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE CONTACT STATED THAT THE BRAKE PEDAL WAS PUMPED SEVERAL TIMES AND FELT LIKE A SPONGE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKE MASTER C…
Read full complaint
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING 40 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE CONTACT STATED THAT THE BRAKE PEDAL WAS PUMPED SEVERAL TIMES AND FELT LIKE A SPONGE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKE MASTER CYLINDER FAILED AND NEEDED TO BE REPLACED. THE BRAKE MASTER CYLINDER WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS DIAGNOSED A SECOND TIME AND THE CONTACT WAS INFORMED THAT THE ABS ACCUMULATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.
NHTSA ODI #10845756
50,000 miles · Feb 23, 2016
Electrical System
RADIO (AND) CLIMATE SYSTEM) KNOBS DO NOT WORK PROPERLY. RADIO SOMETIMES GOES TO FULL VOLUME WITHOUT ANY HUMAN INTERVENTION STARTLING THE DRIVER AND DIVERTING ATTENTION FROM THE ROAD TO TRY TO CONTROL THE RADIO VOLUME. THIS HAPPENS AT RANDOM TIMES WHILE DRIVING ON ALL KINDS OF ROADS AT VARIOUS TIMES. DATE LISTED BELOW IS NOT A…
Read full complaint
RADIO (AND) CLIMATE SYSTEM) KNOBS DO NOT WORK PROPERLY. RADIO SOMETIMES GOES TO FULL VOLUME WITHOUT ANY HUMAN INTERVENTION STARTLING THE DRIVER AND DIVERTING ATTENTION FROM THE ROAD TO TRY TO CONTROL THE RADIO VOLUME. THIS HAPPENS AT RANDOM TIMES WHILE DRIVING ON ALL KINDS OF ROADS AT VARIOUS TIMES. DATE LISTED BELOW IS NOT ACCURATE. THIS IS A CONTINUOUS AND ONGOING PROBLEM. IT HAPPENS AT RANDOM TIMES AND DATES. IT STARTED SOMETIME IN 2013 OR 2014.
NHTSA ODI #10837760
88,000 miles · Feb 20, 2016
Service Brakes
BRAKES GO DOWN TO THE FLOOR AND AFTER A WHILE THEY GO BACK TO NORMAL THIS HAPPENS WHEN DRIVING BUT NOT ALL TO TIME HAD THE MASTER CYLINDER CHANGED AND THE PROBLEM STILL EXIST I WAS TOLD FROM MY LOCAL NISSAN DEALER THAT THEY HAVE NO INFORMATION ON THIS PROBLEM
NHTSA ODI #10837342
85,000 miles · Feb 19, 2016
Service Brakes
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL, IT EXTENDED TO THE FLOORBOARD AND THE STOPPING DISTANCE INCREASED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECU…
Read full complaint
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL, IT EXTENDED TO THE FLOORBOARD AND THE STOPPING DISTANCE INCREASED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT RETURNED THE VEHICLE TO THE DEALER, BUT NO FAILURE WAS FOUND. THE DEALER DECIDED TO REPLACE THE MASTER CYLINDER A SECOND TIME, BUT THE FAILURE RECURRED. THE DEALER THEN REPLACED THE ROTORS, BLED THE BRAKE LINE TROUBLE SHOOT, AND FOUND THAT THE ABS ACCUMULATOR MALFUNCTIONED. THE VEHICLE WAS REPAIRED. THE CONTACT INFORMED THE MANUFACTURER WHO OPENED AN INVESTIGATION AND CASE ON THE CONTACT'S BEHALF. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
NHTSA ODI #10837139
72,000 miles · Feb 4, 2016
Service Brakes
WHEN I WAS COMING OFF OF AN EXPRESSWAY AND CAME TO A STOP, I HAD TO PRESS MY BRAKE PEDAL ALL THE WAY TO THE FLOOR. IT HAPPENED TO ME TWICE. UPON RESTARTING MY CAR, THE PROBLEM WENT AWAY. THE DEALERSHIP SAID THERE WAS A FAULT IN THE ABS SYSTEM. THIS WAS IMPEDING NORMAL DRIVING OPERATIONS...THE DEALERSHIP WANTED TO CHARGE ME $260…
Read full complaint
WHEN I WAS COMING OFF OF AN EXPRESSWAY AND CAME TO A STOP, I HAD TO PRESS MY BRAKE PEDAL ALL THE WAY TO THE FLOOR. IT HAPPENED TO ME TWICE. UPON RESTARTING MY CAR, THE PROBLEM WENT AWAY. THE DEALERSHIP SAID THERE WAS A FAULT IN THE ABS SYSTEM. THIS WAS IMPEDING NORMAL DRIVING OPERATIONS...THE DEALERSHIP WANTED TO CHARGE ME $2600 TO REPAIR IT, ALTHOUGH THIS IS A FAULTY CONDITION IN THE VEHICLES MANUFACTURING (SOMETHING I SHOULD NOT HAVE TO PAY FOR). I'VE HAD TO DISABLE THE ABS CONTROLLER IN THE MEANTIME.
NHTSA ODI #10824204
Mileage unknown · Feb 1, 2016
Engine
VEHICLE WITH 70,000 MILES HAS HEAD GASKET LEAK. CAR HAS ONLY BEEN MAINTAINED BY DEALER FOR SERVICING. AFTER RESEARCHING MANY NISSAN OWNERS HAS HAD SAME PROBLEM WITH VEHICLE. SHOULD THESE VEHICLES BE RECALLED OR SHOULD CONSUMERS BE GAUGED FOR $40,000 FOR A VEHICLE THAT WILL ONLY LAST 70,000 MILES BEFORE HAVING ENGINE PROBLEMS. …
Read full complaint
VEHICLE WITH 70,000 MILES HAS HEAD GASKET LEAK. CAR HAS ONLY BEEN MAINTAINED BY DEALER FOR SERVICING. AFTER RESEARCHING MANY NISSAN OWNERS HAS HAD SAME PROBLEM WITH VEHICLE. SHOULD THESE VEHICLES BE RECALLED OR SHOULD CONSUMERS BE GAUGED FOR $40,000 FOR A VEHICLE THAT WILL ONLY LAST 70,000 MILES BEFORE HAVING ENGINE PROBLEMS. ALSO I CONTINUOUSLY HAVE PROBLEMS WITH THE TIRE PRESSURE MONITORING SYSTEM.
NHTSA ODI #10823613
98,437 miles · Jan 13, 2016
Electrical System
1-10-2016 BETWEEN 7:00 AND 7:30 I WAS ON MY WAY HOME, CAR IN MOTION ON A BUSY CITY STREET. IT WAS DARK OUTSIDE AND SNOWING, THUS SLICK ROADS. BRAKE AND BATTERY LIGHT CAME ON, CAR BEGAN TO LOSE POWER. BARELY MOVED AND VERY QUICKLY ALL ELECTRRICAL COMPONENTS WENT DEAD. STUCK IN THE MIDDLE LANE AT AN INTERSECTION, I TURNED ON MY H…
Read full complaint
1-10-2016 BETWEEN 7:00 AND 7:30 I WAS ON MY WAY HOME, CAR IN MOTION ON A BUSY CITY STREET. IT WAS DARK OUTSIDE AND SNOWING, THUS SLICK ROADS. BRAKE AND BATTERY LIGHT CAME ON, CAR BEGAN TO LOSE POWER. BARELY MOVED AND VERY QUICKLY ALL ELECTRRICAL COMPONENTS WENT DEAD. STUCK IN THE MIDDLE LANE AT AN INTERSECTION, I TURNED ON MY HAZARDS IN FEAR OF BEING REAR ENDED. MY HAZARDS FAIRLY QUICKLY GOT DIMMER AND DIMMER. CALLED 911 AND ASKED TO HAVE A PATROL CAR PARK BEHIND ME WITH LIGHTS ON UNTIL MY HUSBAND COULD GET THERE TO TRY TO JUMP ME. CAR WOULD NOT SRART. WINDSHIELD WIPERS WERE ON DOING THERE OWN THING. COULD NOT SHUT THEM OFF. EVENTUALLY THEY TOO DIED. COULD NOT PULL OVER DUE TO HEAVY TRAFFIC AND CAR MOVED TO SLOW WHEN ISSUE BEGAN. PATROL CAR DID COME AND PARKED BEHIND ME WITH LIGHTS ON IN ORDER TO PREVENT AN ACCIDENT. HUSBAND CAME AND WAS ABLE TO JUMP START VEHICLE. ISSUE ALSO HAPPENED WHILE LEAVING A PARKING LOT, CAR IN MOTION. HUSBAND JUMP STARTED CAR. ALSO HAPPENED WHILE TAKING CHILD TO SCHOOL, PUT CAR IN NEUTRAL AND ACCELERATED AND CAR THEN GOT POWER BACK WHILE IN MOTION ON CITY STREET. NISSAN TECH SAID NISSAN CONSIDERS THIS AN INCONVENIENCE. I WAS SCARED OB BEING KILLED. ALSO, MY PASSENGER AIR BAG INDICATOR LIGHT IS ON STATING IT IS OFF. HAS BEEN ON SINCE ISSUE BEGAN. TAKING TO SHOP TO BE REPAIRED TODAY, BELIEVE THE ISSUE IS THE ALTERNATOR BUT NOT 100% SURE. WILL KEEP ALL RECEIPTS AND OTHER RECORDS OBTAINED.
NHTSA ODI #10819888
65,000 miles · Jan 1, 2016
Air Bags
I HAVE A 2009 NISSAN MURANO THAT IN MY OPINION HAS A VERY DANGEROUS SAFETY FLAW. A SMALL SENSOR IN THE PASSENGER SEAT HAS DECIDED NOT TO FUNCTION PROPERLY FOR NO APPARENT REASON(THE AIR BAG SENSOR LIGHT ON THE DASH JUST BEGAN TO BLINK BACK ON 9/6/15, I RESET IT SEVERAL TIMES BUT IT JUST CONTINUED TURNING BACK ON) THAT SENSOR NOW…
Read full complaint
I HAVE A 2009 NISSAN MURANO THAT IN MY OPINION HAS A VERY DANGEROUS SAFETY FLAW. A SMALL SENSOR IN THE PASSENGER SEAT HAS DECIDED NOT TO FUNCTION PROPERLY FOR NO APPARENT REASON(THE AIR BAG SENSOR LIGHT ON THE DASH JUST BEGAN TO BLINK BACK ON 9/6/15, I RESET IT SEVERAL TIMES BUT IT JUST CONTINUED TURNING BACK ON) THAT SENSOR NOW CAUSES FOR NEITHER AIRBAG (PASSENGER OR DRIVERS SEAT) TO WORK IN CASE OF AN ACCIDENT. I TOOK THE CAR TO THE DEALER ON 10/17/15 AND THEY GAVE ME A QUOTE THAT IS $ 3568 PLUS LABOR FOR REPAIR, I COMPLAINED TO NISSAN CONSUMER AFFAIRS AND ALL THEY COULD DO IS GIVE A 50% DISCOUNT FOR THE REPAIR. I FEEL THAT NISSAN SHOULD REPAIR THIS AS IT IS A GREAT SAFETY FLAW OF THE VEHICLE, MY VEHICLE IS NOT SAFE IN CASE OF AN ACCIDENT AS NEITHER THE DRIVER OR PASSENGER AIRBAG WILL FUNCTION IF I AM IN AN ACCIDENT.
NHTSA ODI #10817349
105,000 miles · Dec 23, 2015
Service Brakes
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE BRAKES FAILED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS …
Read full complaint
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE BRAKES FAILED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000. UPDATED 03/15/16*LJ
NHTSA ODI #10811908
Official recalls
4Dec 19, 2018
Nissan of North America, Inc (Nissan) is recalling certain 2009 Murano vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
Consequence & remedy
Consequence: If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Remedy: Nissan has notified owners, and dealers will flush the brake system with DOT 4 fluid. The HCU will then be tested to detect a possible stuck valve condition. If necessary, the HCU will be replaced, free of charge. The recall began February 7, 2019. Owners may contact Nissan customer service at 1-800-867-7669.
Oct 5, 2009
NISSAN IS RECALLING CERTAIN MODEL YEAR 2008-2010 VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, IOWA, ILLINOIS, INDIANA, MASSACHUSETTS, MAINE, MARYLAND, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON D.C., WEST VIRGINIA AND WISCONSIN. THE MATERIAL IN THE NUT USED TO SECURE THE SENSOR-TRANSMITTER OF THE TIRE PRESSURE MONITORING SYSTEM (TPMS) MAY CORRODE AND POTENTIALLY CRACK IN AREAS WITH HEAVY CONCENTRATIONS OF ROAD SALT. IF THIS OCCURS, THE NUT MAY COME OUT OF THE SENSOR-TRANSMITTER AND THE TPMS LAMP WILL ILLUMINATE.
Consequence & remedy
Consequence: IF THE TPMS LAMP IS DISREGARDED AND THE VEHICLE CONTINUES TO BE DRIVEN IN THIS CONDITION, THE TIRE WILL QUICKLY LOSE AIR PRESSURE AT A CONSISTENT RATE RESULTING IN A FLAT TIRE INCREASING THE RISK OF A CRASH.
Remedy: THE DEALER WILL REPLACE THE TPMS NUT WITH A NEW, MORE ROBUST NUT. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OR BEFORE NOVEMBER 9, 2009. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261 AND INFINITI AT 1-800-662-6200.
Oct 7, 2008
NISSAN IS RECALLING 204,361 MY 2007-2008 ALTIMA, ALTIMA HYBRID, 350Z, 350Z ROADSTER, MY 2008 ALTIMA COUPE, ROGUE, MY 2009 MURANO, AND INFINITI MY 2007-2008 G35 SEDAN, MY 2008 G37 COUPE AND EX35 PASSENGER VEHICLES EQUIPPED WITH CONTINENTAL AUTOMOTIVE SYSTEMS' OCCUPANT CLASSIFICATION SYSTEM (OCS) CONTROL UNITS. A VARISTOR IN THE OCS CONTROL UNIT LOCATED IN THE PASSENGER SEAT CUSHION MAY HAVE BEEN MANUFACTURED OUT OF SPECIFICATION. UNDER CERTAIN CONDITIONS, THIS COULD CAUSE AN INTERRUPTION OF SIGNAL BETWEEN THE OCS AND THE AIR BAG CONTROL UNIT (ACU).
Consequence & remedy
Consequence: THIS COULD RESULT IN THE PASSENGER AIR BAG BEING SUPPRESSED WHICH COULD FAIL TO PROVIDE ADEQUATE PROTECTION IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL TEST THE SIGNAL BETWEEN THE OCS AND ACU SYSTEMS USING A SPECIAL TOOL TO CHECK THAT IT IS FUNCTIONING AS DESIGNED. IF NECESSARY, THE SEAT CUSHION (CONTAINING OCS HARDWARE) WILL BE REPLACED WITH A NEW ONE MANUFACTURED TO SPECIFICATION. THE RECALL BEGAN ON NOVEMBER 4, 2008. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.
Additional source detail variants (2)
Electrical System:software
NISSAN IS RECALLING 204,361 MY 2007-2008 ALTIMA, ALTIMA HYBRID, 350Z, 350Z ROADSTER, MY 2008 ALTIMA COUPE, ROGUE, MY 2009 MURANO, AND INFINITI MY 2007-2008 G35 SEDAN, MY 2008 G37 COUPE AND EX35 PASSENGER VEHICLES EQUIPPED WITH CONTINENTAL AUTOMOTIVE SYSTEMS' OCCUPANT CLASSIFICATION SYSTEM (OCS) CONTROL UNITS. A VARISTOR IN THE OCS CONTROL UNIT LOCATED IN THE PASSENGER SEAT CUSHION MAY HAVE BEEN MANUFACTURED OUT OF SPECIFICATION. UNDER CERTAIN CONDITIONS, THIS COULD CAUSE AN INTERRUPTION OF SIGNAL BETWEEN THE OCS AND THE AIR BAG CONTROL UNIT (ACU).
Consequence: THIS COULD RESULT IN THE PASSENGER AIR BAG BEING SUPPRESSED WHICH COULD FAIL TO PROVIDE ADEQUATE PROTECTION IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL TEST THE SIGNAL BETWEEN THE OCS AND ACU SYSTEMS USING A SPECIAL TOOL TO CHECK THAT IT IS FUNCTIONING AS DESIGNED. IF NECESSARY, THE SEAT CUSHION (CONTAINING OCS HARDWARE) WILL BE REPLACED WITH A NEW ONE MANUFACTURED TO SPECIFICATION. THE RECALL BEGAN ON NOVEMBER 4, 2008. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.
Air Bags
NISSAN IS RECALLING 204,361 MY 2007-2008 ALTIMA, ALTIMA HYBRID, 350Z, 350Z ROADSTER, MY 2008 ALTIMA COUPE, ROGUE, MY 2009 MURANO, AND INFINITI MY 2007-2008 G35 SEDAN, MY 2008 G37 COUPE AND EX35 PASSENGER VEHICLES EQUIPPED WITH CONTINENTAL AUTOMOTIVE SYSTEMS' OCCUPANT CLASSIFICATION SYSTEM (OCS) CONTROL UNITS. A VARISTOR IN THE OCS CONTROL UNIT LOCATED IN THE PASSENGER SEAT CUSHION MAY HAVE BEEN MANUFACTURED OUT OF SPECIFICATION. UNDER CERTAIN CONDITIONS, THIS COULD CAUSE AN INTERRUPTION OF SIGNAL BETWEEN THE OCS AND THE AIR BAG CONTROL UNIT (ACU).
Consequence: THIS COULD RESULT IN THE PASSENGER AIR BAG BEING SUPPRESSED WHICH COULD FAIL TO PROVIDE ADEQUATE PROTECTION IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL TEST THE SIGNAL BETWEEN THE OCS AND ACU SYSTEMS USING A SPECIAL TOOL TO CHECK THAT IT IS FUNCTIONING AS DESIGNED. IF NECESSARY, THE SEAT CUSHION (CONTAINING OCS HARDWARE) WILL BE REPLACED WITH A NEW ONE MANUFACTURED TO SPECIFICATION. THE RECALL BEGAN ON NOVEMBER 4, 2008. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.
Feb 12, 2008
NISSAN IS RECALLING 16,365 MY 2008 INFINITI EX35 AND MY 2009 NISSAN MURANO VEHICLES. DUE TO INCORRECT SOFTWARE PROGRAMMING, THE AIR BAG CONTROL UNIT (ACU) MAY CAUSE THE PASSENGER AIR BAG NOT TO OPERATE AS DESIGNED IF THE VEHICLE BATTERY BECOMES SIGNIFICANTLY DISCHARGED.
Consequence & remedy
Consequence: THIS COULD RESULT IN THE PASSENGER AIR BAG NOT INFLATING IN A CRASH IN WHICH IT WAS DESIGNED TO DO SO, AND INCREASING THE RISK OF INJURY.
Remedy: DEALERS WILL REPROGRAM THE ACU IN AFFECTED VEHICLES. THE RECALL BEGAN ON FEBRUARY 19, 2008. OWNERS MAY CONTACT INFINITI AT 1-800-662-6200 OR NISSAN AT 1-800-647-7261.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA18001 · Extended Braking Distances
Opened Apr 18, 2018 · Closed Jan 17, 2023
Status: closed (inferred from source dates) · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip
On April 18, 2018, the Office of Defects Investigation (ODI) opened Engineering Analysis (EA) 18-001 to investigate reports of braking concerns in model year (MY) 2009 Nissan Murano vehicles. A failure of the hydraulic control unit (HCU) portion of the antilock brake system (ABS), which involves improper operation of an internal hydraulic control valve(s), can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness. Tier-one supplier Continental manufactured the HCU for Nissan.The corrosion-preventive, zinc coating used on the armatures of the normally closed (NC) valves within ABS HCU may react with brake fluids lacking sufficient corrosion-preventative additives. This reaction can cause the formation of a gelatinous material, which may cause the NC valves to close slowly. Over time, the gel can solidify to an extent such that the spring used to return the valve to the closed position may not be able to overcome the gel buildup, allowing the NC valve to remain open. If any of the four NC valves remains open, fluid will be diverted to one or two accumulator(s). This misdirected fluid has the net effect of causing brake pedal travel to increase, however enough stroke remains in the pedal to generate braking force. Although the hydraulic braking system remains intact and full braking force is maintained once the pedal travels the additional distance, when this condition occurs, the initial increase in brake pedal travel could result in increased stopping distance. An existing Nissan Service Campaign was launched for MY 2009 vehicles built prior to 11/1/2007. After consultation with ODI as part of EA18-001, Nissan decided to expand this population to the full range of MY2009 Murano vehicles. Later Murano vehicles exhibit significantly lower rates of malfunction.During this investigation 156 complaints were identified that related to the braking concern. Within the complainants 2 allege crashes with 4 injuries. The Nissan reports from investigation Information Request letter responses, were similar in content and identified 870 reports with 16 crashes and no injuries.On December 19, 2018, Nissan notified ODI it would conduct a safety recall (18V916) to remedy the ABS modules on certain MY 2009 Nissan Murano vehicles. The remedy procedure involves dealers flushing the brake system with DOT 4 fluid. The HCU will then be tested to detect a possible stuck valve condition. If necessary, the HCU will be replaced. The 2010-14 Murano SUVs outside the recall population and equipped with zinc-coated armatures will be inspected under a service campaign P0A08 using the same procedure as recall 18V916.Continental HCUs with a redesigned armature coating were phased into new vehicle production after December 2014 and do not appear to be experiencing corrosion. The recall action initiated by the manufacturer appears to address the safety risks of concern to ODI. Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or MY vehicles outside of the recall scope. The agency reserves the right to take further action if warranted by the circumstances.For a complete summary of this investigation and related consumer complaints, please see attached closing resume document.
PE17002 · Extended Braking Distances
Opened May 3, 2017 · Closed May 4, 2018
Status: closed (inferred from source dates) · Service Brakes; Service Brakes, Air:antilock; Service Brakes, Air:antilock:control Unit/module
The Office of Defects Investigation (ODI) is closing this Preliminary Evaluation and upgrading to an Engineering Analysis (EA) 18-001.During the PE, ODI requested and reviewed information provided by Nissan including consumer complaints and other field and technical data related to failures of the hydraulic control unit (HCU), an electro-mechanical brake system component that provides antilock braking and other functionality in the subject model year (MY) 2009 Murano.The subject failure of the HCU, which involves improper operation of an internal hydraulic control valve, can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness.Tier-one supplier Continental manufactured the HCU for Nissan.ODI currently recognizes 484 subject vehicle complaints that appear related to the alleged defect.Fourteen crash allegations, with three non-life threatening injuries are under evaluation also.ODI has been monitoring consumer complaints received, and in some cases has obtained suspect HCUs from complainants' vehicles.Recovered HCUs sent to NHTSA's Vehicle Research and Test Center (VRTC) in East Liberty, Ohio are under evaluation, and VRTC has conducted limited vehicle testing also.In a July 28, 2017 submission, Nissan acknowledged that a failure of the HCU can result in increased brake pedal travel during braking.Nissan's analysis of returned parts revealed that a zinc coating used on the normally closed valve assemblies inside the HCU may react with certain brake fluid constituents.The reaction results in the formation of a gelatinous material that can harden with time and prevent the valve from closing after opening in an ABS event.When this occurs, Nissan maintains that the hydraulic brake system remains intact and that full braking is available once the pedal travels an additional distance, about 36 mm according to Nissan.Although still under investigation, Nissan states it has not determined the condition represents an unreasonable risk to motor vehicle safety, citing low rate and vehicle age as additional factors.In March 2018, Nissan began conducting a customer satisfaction campaign on certain MY 2009 Murano to service (flush and replace the brake fluid), and then test and replace the HCU as needed.The campaign is being conducted free of charge to customers.During the EA, ODI will request VRTC continue to evaluate the cause and consequence of HCU failures, including the affects of multi-valve failures.ODI will further study the potential scope of the alleged defect as it understands similar HCUs and brake fluid is used in other MY Muranos, and potentially in other Nissan models as well.ODI notes that improved valve coatings were introduced on Nissan HCUs at some subsequent stage.
Additional source detail variants (3)
Service Brakes, Air:antilock:control Unit/module
The Office of Defects Investigation (ODI) is closing this Preliminary Evaluation and upgrading to an Engineering Analysis (EA) 18-001.During the PE, ODI requested and reviewed information provided by Nissan including consumer complaints and other field and technical data related to failures of the hydraulic control unit (HCU), an electro-mechanical brake system component that provides antilock braking and other functionality in the subject model year (MY) 2009 Murano.The subject failure of the HCU, which involves improper operation of an internal hydraulic control valve, can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness.Tier-one supplier Continental manufactured the HCU for Nissan.ODI currently recognizes 484 subject vehicle complaints that appear related to the alleged defect.Fourteen crash allegations, with three non-life threatening injuries are under evaluation also.ODI has been monitoring consumer complaints received, and in some cases has obtained suspect HCUs from complainants' vehicles.Recovered HCUs sent to NHTSA's Vehicle Research and Test Center (VRTC) in East Liberty, Ohio are under evaluation, and VRTC has conducted limited vehicle testing also.In a July 28, 2017 submission, Nissan acknowledged that a failure of the HCU can result in increased brake pedal travel during braking.Nissan's analysis of returned parts revealed that a zinc coating used on the normally closed valve assemblies inside the HCU may react with certain brake fluid constituents.The reaction results in the formation of a gelatinous material that can harden with time and prevent the valve from closing after opening in an ABS event.When this occurs, Nissan maintains that the hydraulic brake system remains intact and that full braking is available once the pedal travels an additional distance, about 36 mm according to Nissan.Although still under investigation, Nissan states it has not determined the condition represents an unreasonable risk to motor vehicle safety, citing low rate and vehicle age as additional factors.In March 2018, Nissan began conducting a customer satisfaction campaign on certain MY 2009 Murano to service (flush and replace the brake fluid), and then test and replace the HCU as needed.The campaign is being conducted free of charge to customers.During the EA, ODI will request VRTC continue to evaluate the cause and consequence of HCU failures, including the affects of multi-valve failures.ODI will further study the potential scope of the alleged defect as it understands similar HCUs and brake fluid is used in other MY Muranos, and potentially in other Nissan models as well.ODI notes that improved valve coatings were introduced on Nissan HCUs at some subsequent stage.
Service Brakes, Air:antilock
The Office of Defects Investigation (ODI) is closing this Preliminary Evaluation and upgrading to an Engineering Analysis (EA) 18-001.During the PE, ODI requested and reviewed information provided by Nissan including consumer complaints and other field and technical data related to failures of the hydraulic control unit (HCU), an electro-mechanical brake system component that provides antilock braking and other functionality in the subject model year (MY) 2009 Murano.The subject failure of the HCU, which involves improper operation of an internal hydraulic control valve, can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness.Tier-one supplier Continental manufactured the HCU for Nissan.ODI currently recognizes 484 subject vehicle complaints that appear related to the alleged defect.Fourteen crash allegations, with three non-life threatening injuries are under evaluation also.ODI has been monitoring consumer complaints received, and in some cases has obtained suspect HCUs from complainants' vehicles.Recovered HCUs sent to NHTSA's Vehicle Research and Test Center (VRTC) in East Liberty, Ohio are under evaluation, and VRTC has conducted limited vehicle testing also.In a July 28, 2017 submission, Nissan acknowledged that a failure of the HCU can result in increased brake pedal travel during braking.Nissan's analysis of returned parts revealed that a zinc coating used on the normally closed valve assemblies inside the HCU may react with certain brake fluid constituents.The reaction results in the formation of a gelatinous material that can harden with time and prevent the valve from closing after opening in an ABS event.When this occurs, Nissan maintains that the hydraulic brake system remains intact and that full braking is available once the pedal travels an additional distance, about 36 mm according to Nissan.Although still under investigation, Nissan states it has not determined the condition represents an unreasonable risk to motor vehicle safety, citing low rate and vehicle age as additional factors.In March 2018, Nissan began conducting a customer satisfaction campaign on certain MY 2009 Murano to service (flush and replace the brake fluid), and then test and replace the HCU as needed.The campaign is being conducted free of charge to customers.During the EA, ODI will request VRTC continue to evaluate the cause and consequence of HCU failures, including the affects of multi-valve failures.ODI will further study the potential scope of the alleged defect as it understands similar HCUs and brake fluid is used in other MY Muranos, and potentially in other Nissan models as well.ODI notes that improved valve coatings were introduced on Nissan HCUs at some subsequent stage.
Service Brakes
The Office of Defects Investigation (ODI) is closing this Preliminary Evaluation and upgrading to an Engineering Analysis (EA) 18-001.During the PE, ODI requested and reviewed information provided by Nissan including consumer complaints and other field and technical data related to failures of the hydraulic control unit (HCU), an electro-mechanical brake system component that provides antilock braking and other functionality in the subject model year (MY) 2009 Murano.The subject failure of the HCU, which involves improper operation of an internal hydraulic control valve, can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness.Tier-one supplier Continental manufactured the HCU for Nissan.ODI currently recognizes 484 subject vehicle complaints that appear related to the alleged defect.Fourteen crash allegations, with three non-life threatening injuries are under evaluation also.ODI has been monitoring consumer complaints received, and in some cases has obtained suspect HCUs from complainants' vehicles.Recovered HCUs sent to NHTSA's Vehicle Research and Test Center (VRTC) in East Liberty, Ohio are under evaluation, and VRTC has conducted limited vehicle testing also.In a July 28, 2017 submission, Nissan acknowledged that a failure of the HCU can result in increased brake pedal travel during braking.Nissan's analysis of returned parts revealed that a zinc coating used on the normally closed valve assemblies inside the HCU may react with certain brake fluid constituents.The reaction results in the formation of a gelatinous material that can harden with time and prevent the valve from closing after opening in an ABS event.When this occurs, Nissan maintains that the hydraulic brake system remains intact and that full braking is available once the pedal travels an additional distance, about 36 mm according to Nissan.Although still under investigation, Nissan states it has not determined the condition represents an unreasonable risk to motor vehicle safety, citing low rate and vehicle age as additional factors.In March 2018, Nissan began conducting a customer satisfaction campaign on certain MY 2009 Murano to service (flush and replace the brake fluid), and then test and replace the HCU as needed.The campaign is being conducted free of charge to customers.During the EA, ODI will request VRTC continue to evaluate the cause and consequence of HCU failures, including the affects of multi-valve failures.ODI will further study the potential scope of the alleged defect as it understands similar HCUs and brake fluid is used in other MY Muranos, and potentially in other Nissan models as well.ODI notes that improved valve coatings were introduced on Nissan HCUs at some subsequent stage.
Illustration