NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
635 reports112,000 miles · Aug 15, 2017
Service Brakes
I FELT MY BRAKE PEDAL BECOME VERY SOFT. LIKE IT WAS HITTING THE FLOOR OF THE CAR. FEEL LIKE IT HIT THE FLOOR OF THE CAR. TO THE FLOOR IN MY MURANO. I TOOK IT TO MY MECHANIC AND HE CHANGED THE FRONT BREAKS AND ROTORS BUT SAID HE WAS CONCERNED BECAUSE THE PEDAL STILL FELT VERY SOFT. I TOOK MY MURANO TO THE DEALER ON 8-7-17 FOR A S…
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I FELT MY BRAKE PEDAL BECOME VERY SOFT. LIKE IT WAS HITTING THE FLOOR OF THE CAR. FEEL LIKE IT HIT THE FLOOR OF THE CAR. TO THE FLOOR IN MY MURANO. I TOOK IT TO MY MECHANIC AND HE CHANGED THE FRONT BREAKS AND ROTORS BUT SAID HE WAS CONCERNED BECAUSE THE PEDAL STILL FELT VERY SOFT. I TOOK MY MURANO TO THE DEALER ON 8-7-17 FOR A SQUISHY BRAKE PEDAL CONCERN. THE TECHNICIAN CONNECTED THE CONSULT 3 NISSAN SCAN TOOL TO THE VEHICLE DIAGNOSTICS SYSTEM AND FOUND THAT NO CODES WERE STORED IN THE SYSTEM. TECHNICIAN THEN CHECKED ALL OF THE BRAKE CALIPERS FOR ANY ABNORMALITIES AND ALL CHECKED OUT OKAY. DEALERSHIP RECOMMENDED HAVING THE BRAKE MASTER CYLINDER REPLACED. I AUTHORIZED. TECHNICIAN TEST DROVE THE VEHICLE AND NOTED THE BRAKE PEDAL FELT BETTER BUT IT WAS NOT 100%. I EXPLAINED I WAS NOT COMFORTABLE DRIVING THE VEHICLE, GIVEN THE BRAKES WEREN'T WORKING 100%. THE TECHNICIAN ADVISED THAT THE NEXT STEP WOULD BE TO REPLACE THE ANTI LOCK BRAKE SYSTEM ACTUATOR. TOTAL FOR REPAIRS $3242. I WAS VERY UPSET WITH THIS SOLUTION. I CONTACTED NISSAN CORPORATE AND EXPRESSED MY CONCERN ABOUT MY BRAKES AND I MENTIONED THAT I FOUND OUT THE US GOV HIGHWAY SAFETY AGENCY IS INVESTIGATING THE MALFUNCTIONING BRAKES ON 2009 MURANO'S. THEY DISMISSED MY CASE AND SAID THERE HAS NOT BEEN ANY RECALLS FOR THIS PROBLEM.
NHTSA ODI #11015301
55,000 miles · Aug 13, 2017
Service Brakes
DURING NORMAL BRAKING ON BUMPY ROAD AT ABOUT 40MPH , BRAKE PEDAL SUDDENLY DROPPED ALMOST ALL THE WAY TO THE FLOOR AND BRAKING CAPABILITY WAS MUCH REDUCED. DROVE HOME CAREFULLY AND CHECKED BRAKE FLUID LEVEL - OK. TRIED RESTARTING CAR AND AT REST THE PEDAL WAS STILL GOING ALMOST TO FLOOR. NO ERROR INDICATIONS ON DASH. I GOOGLED …
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DURING NORMAL BRAKING ON BUMPY ROAD AT ABOUT 40MPH , BRAKE PEDAL SUDDENLY DROPPED ALMOST ALL THE WAY TO THE FLOOR AND BRAKING CAPABILITY WAS MUCH REDUCED. DROVE HOME CAREFULLY AND CHECKED BRAKE FLUID LEVEL - OK. TRIED RESTARTING CAR AND AT REST THE PEDAL WAS STILL GOING ALMOST TO FLOOR. NO ERROR INDICATIONS ON DASH. I GOOGLED THE ISSUE AND FOUND NUMEROUS COMPLAINTS ABOUT THESE SYMPTOMS ON THE 2009 MURANO AND SUGGESTIONS TO RESET THE THE ABS MODULE. I PULLED THE ABS FUSE AND RESTARTED CAR AGAIN. PEDAL NOW FIRM AND FIXED. REPLACED FUSE, PEDAL STILL OK STRONGLY SUGGESTING THAT THE ABS WAS AT FAULT. THIS SUDDEN FAILURE RESULTED IN PARTIAL LOSS OF BRAKING CAPABILITY AND IS THUS A SERIOUS SAFETY ISSUE THAT I HOPE YOU WILL INVESTIGATE GIVEN THE NUMBER OF ALMOST IDENTICAL COMPLAINTS.
NHTSA ODI #11014933
125,100 miles · Aug 11, 2017
Service Brakes
DRIVING ON HIGHWAY AND VEHICLE SUDDENLY LOST BRAKE PRESSURE. BRAKES BECAME SPONGY AND ONLY ABRUPTLY STOPPED WHEN BRAKE PEDAL PRESSED ALL THE WAY TO THE FLOORBOARD. STOPPING DISTANCE WAS GREATLY INCREASED. UNABLE TO SAFELY DRIVE DUE TO HIGH CONCERNS WITH CAUSING AN ACCIDENT.
NHTSA ODI #11014605
77,000 miles · Aug 9, 2017
Service Brakes
THE BRAKE PEDAL GOES TO THE FLOOR AFTER HITTING A BUMP. THE PRIVATE GARAGE AND DEALERSHIP CONFIRMED THIS IS THE ANTILOCK BRAKING SYSTEM FAILURE. THEY SAID HE HAS SEEN OTHER NISSAN MURANOS WITH THE SAME ISSUE. HE ALSO STATED THAT HE HAS ATTEMPTED TO PUT STOCKYARD ATS SYSTEMS IN OTHER MURANOS WHICH HAVE FAILED BUT THEN HAS HAD TO …
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THE BRAKE PEDAL GOES TO THE FLOOR AFTER HITTING A BUMP. THE PRIVATE GARAGE AND DEALERSHIP CONFIRMED THIS IS THE ANTILOCK BRAKING SYSTEM FAILURE. THEY SAID HE HAS SEEN OTHER NISSAN MURANOS WITH THE SAME ISSUE. HE ALSO STATED THAT HE HAS ATTEMPTED TO PUT STOCKYARD ATS SYSTEMS IN OTHER MURANOS WHICH HAVE FAILED BUT THEN HAS HAD TO REPLACE THOSE BECAUSE THEY FAILED. THIS IS A CONSISTENT PROBLEM AND THEY NEED TO BE RECALLED.
NHTSA ODI #11014081
88,000 miles · Jul 29, 2017
Service Brakes
MY VEHICLE IS 2009 NISSAN MURANO. IWENT OVER A SLIGHT DIP LEAVING A BUSINESS PARKING LOT ON TO THE ROAD AND WHEN I TRIED TO APPLY THE BRAKES, THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR WITHOUT ENGAGING THE BRAKES. I HAD TO PUMP THE BRAKES REPEATEDLY TO GET THE CAR TO STOP. IF I DID NOT HAVE MUCH MORE THAN THE USUAL DISTANCE A…
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MY VEHICLE IS 2009 NISSAN MURANO. IWENT OVER A SLIGHT DIP LEAVING A BUSINESS PARKING LOT ON TO THE ROAD AND WHEN I TRIED TO APPLY THE BRAKES, THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR WITHOUT ENGAGING THE BRAKES. I HAD TO PUMP THE BRAKES REPEATEDLY TO GET THE CAR TO STOP. IF I DID NOT HAVE MUCH MORE THAN THE USUAL DISTANCE AVAILABLE TO STOP, THE RESULTS WOULD HAVE BEEN BAD. I TOOK IT TO MY MECHANIC WHO REPLACED THE MASTER CYLINDER AS THAT WAS WHAT THE SYMPTOMS SUGGESTED, BUT IT DID NOT FIX THE ISSUE. I THEN TOOK IT TO THE NISSAN DEALER, WHO I WAS SURPRISED DID NOT KNOW OF THE ISSUE EVEN THOUGH AN INVESTIGATION WAS UNDERWAY SINCE MAY. THEY DIAGNOSED THE PROBLEM AS THE ABS ACTUATOR WITH A COST OF $2500 TO RESOLVE.
NHTSA ODI #11011412
160,000 miles · Jul 25, 2017
Power Train
I HAVE PULLED INTO TRAFFIC ONLY TO HAVE MY CAR NOT ACCELERATE CAUSING THE CAR BEHIND ME TO SLAM ON THEIR BRAKES. TODAY, THE CAR BEHIND ME HAD TO PULL OVER INTO THE SHOULDER TO AVOID HITTING ME. OVER THE PAST SEVERAL YEARS, I'VE TAKEN MY CAR INTO NISSAN SERVICE COMPLAINING ABOUT A RUMBLING NOISE/FEELING, THE CAR INTERMITTENT…
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I HAVE PULLED INTO TRAFFIC ONLY TO HAVE MY CAR NOT ACCELERATE CAUSING THE CAR BEHIND ME TO SLAM ON THEIR BRAKES. TODAY, THE CAR BEHIND ME HAD TO PULL OVER INTO THE SHOULDER TO AVOID HITTING ME. OVER THE PAST SEVERAL YEARS, I'VE TAKEN MY CAR INTO NISSAN SERVICE COMPLAINING ABOUT A RUMBLING NOISE/FEELING, THE CAR INTERMITTENTLY FAILS TO AND/OR HESITATES WHEN ACCELERATING. THE CAUSE OF THESE SYMPTOMS WERE NEVER DIAGNOSED PROPERLY. NOW THE SYMPTOMS OCCUR MORE FREQUENTLY. THE LOSS OF SPEED AND/OR THE ABILITY OF NOT GAINING SPEED ALONG WITH THE NORMAL FLOW OF TRAFFIC COULD CAUSE SOMEBODY TO HIT AND/OR KILL ME! THIS IS VERY DANGEROUS, TODAY I WAS LUCKY BY NOT GETTING HIT. A FEW WEEKS AGO, BECAUSE THE SYMPTOMS HAPPENS MORE CONSISTENTLY NISSAN DIAGNOSED THE PROBLEM AS A TRANSMISSION (CVT) ISSUE. ALTHOUGH THEY HAVE ADMITTED A DEFECT IN THEIR CVT TRANSMISSIONS, THEY REFUSED TO REPAIR IT BECAUSE IT'S OUT OF WARRANTY. I HAVE RECORDS WHICH SHOWS I TOOK MY CAR TO SEVERAL DIFFERENT NISSAN SERVICE DEPTS. COMPLAINING ABOUT THIS ISSUE WHEN THE TRANSMISSION WAS UNDER WARRANTY. THIS IS A MAJOR SAFETY ISSUE, JUST DOING A QUICK GOOGLE SEARCH, I DISCOVERED NISSAN'S CVT HAS ALLEGEDLY BEEN BLAMED FOR A COUPLE OF DEATHS AND MULTIPLE CAR ACCIDENTS. IT'S A HAZARD TO DRIVE MY VEHICLE, AND NISSAN SHOULD RECALL AND REPLACE ALL OF THESE TRANSMISSIONS. AS I SAID PREVIOUSLY, TODAY I WAS LUCKY, THE NEXT TIME I MAY NOT BE! ATTACHED: UNFORTUNATELY AFTER MY NEAR MISS INCIDENT THIS MORNING THE OTHER DRIVER KEPT GOING SO I DON'T HAVE ANY DOCUMENTATION TO PROVIDE. BUT I DID ATTACHED AN ONGOING EMAIL THREAD I HAVE WITH NISSAN CONSUMER AFFAIRS WHICH BASICALLY CAPTURES THE COMMUNICATION I'VE HAD WITH THEM UP UNTIL THIS POINT. THE ONLY THING MISSING IS ON JULY 5, 2017 I RECEIVED A CALL FROM WADE (NISSAN CONSUMER AFFAIRS) STATING THEY STILL ARE NOT GOING TO REPLACE THE TRANSMISSION.
NHTSA ODI #11010495
154,000 miles · Jul 25, 2017
Service Brakes
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 40 MPH OVER A BUMP IN THE ROAD, THE BRAKES SUDDENLY MALFUNCTIONED WHILE ATTEMPTING TO STOP. DURING THE INCIDENT, THE BRAKE PEDAL EXTENDED TO THE FLOORBOARD AND THE BRAKING DISTANCE WAS EXTENDED. THE VEHICLE WAS TAKEN TO TWO SEPARATE INDEPENDENT MECHANICS WHO …
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TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 40 MPH OVER A BUMP IN THE ROAD, THE BRAKES SUDDENLY MALFUNCTIONED WHILE ATTEMPTING TO STOP. DURING THE INCIDENT, THE BRAKE PEDAL EXTENDED TO THE FLOORBOARD AND THE BRAKING DISTANCE WAS EXTENDED. THE VEHICLE WAS TAKEN TO TWO SEPARATE INDEPENDENT MECHANICS WHO DIAGNOSED THAT THE MASTER CYLINDER WAS FAULTY. THE LOCAL NISSAN DEALER (HUDSON NISSAN IN CHARLESTON, SOUTH CAROLINA) INDICATED THAT THE ECU WAS FAULTY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 154,000.
NHTSA ODI #11010474
59,800 miles · Jul 24, 2017
Service Brakes
BRAKE STOP WORKING AFTER A HARD BRAKING. SOMETIMES WHEN I HIT A BIG POT HOLE.
NHTSA ODI #11010176
59,817 miles · Jul 21, 2017
Service Brakes
THE VEHICLE WAS IN MOTION ON A HIGHWAY. UPON BRAKING SUDDENLY DUE TO A RED LIGHT, TRAVELING APPROXIMATELY 40MPH, THE BRAKES LOST PRESSURE, AND THE PEDAL HAD TO BE PRESSED ALL THE WAY TO THE FLOOR TO SLOW THE VEHICLE. THE VEHICLE HAD TO VEER INTO A TURN LANE TO AVOID COLLISION WITH THE CARS STOPPED AT THE STOP LIGHT. AFTER BEING …
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THE VEHICLE WAS IN MOTION ON A HIGHWAY. UPON BRAKING SUDDENLY DUE TO A RED LIGHT, TRAVELING APPROXIMATELY 40MPH, THE BRAKES LOST PRESSURE, AND THE PEDAL HAD TO BE PRESSED ALL THE WAY TO THE FLOOR TO SLOW THE VEHICLE. THE VEHICLE HAD TO VEER INTO A TURN LANE TO AVOID COLLISION WITH THE CARS STOPPED AT THE STOP LIGHT. AFTER BEING PARKED AND SHUT DOWN FOR 30 MINUTES, BRAKE PRESSURE RETURNED. THE VEHICLE HAS 59,817 MILES. IT RECEIVES REGULAR SERVICE ONLY AT NISSAN DEALERSHIPS, HAS NEW BRAKE PADS, AND FULL BRAKE FLUID. THIS IS THE SECOND TIME THE VEHICLE HAS DISPLAYED THIS BEHAVIOR, WITH THE FIRST INCIDENT OCCURRING SOMETIME LAST YEAR THOUGH NOT AS SEVERELY.
NHTSA ODI #11010036
80,000 miles · Jul 17, 2017
Service Brakes
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO PEORIA NISSAN LOCATED AT 9151 W. BELL ROAD, PEORIA, AZ 85382, TEL: 623-385-1467 AND ALSO COULTER NISSAN LOCATED AT 13301 N. AUTOSHOW AVENUE, SURPRISE AZ, 85388,…
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TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO PEORIA NISSAN LOCATED AT 9151 W. BELL ROAD, PEORIA, AZ 85382, TEL: 623-385-1467 AND ALSO COULTER NISSAN LOCATED AT 13301 N. AUTOSHOW AVENUE, SURPRISE AZ, 85388, TEL: 623-934-3444, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKE MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, THE CONTACT WAS NOT PROVIDED ANY ASSISTANCE WITH HAVING THE VEHICLE REPAIRED AGAIN. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
NHTSA ODI #11005947
Official recalls
4Dec 19, 2018
Nissan of North America, Inc (Nissan) is recalling certain 2009 Murano vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
Consequence & remedy
Consequence: If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Remedy: Nissan has notified owners, and dealers will flush the brake system with DOT 4 fluid. The HCU will then be tested to detect a possible stuck valve condition. If necessary, the HCU will be replaced, free of charge. The recall began February 7, 2019. Owners may contact Nissan customer service at 1-800-867-7669.
Oct 5, 2009
NISSAN IS RECALLING CERTAIN MODEL YEAR 2008-2010 VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, IOWA, ILLINOIS, INDIANA, MASSACHUSETTS, MAINE, MARYLAND, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON D.C., WEST VIRGINIA AND WISCONSIN. THE MATERIAL IN THE NUT USED TO SECURE THE SENSOR-TRANSMITTER OF THE TIRE PRESSURE MONITORING SYSTEM (TPMS) MAY CORRODE AND POTENTIALLY CRACK IN AREAS WITH HEAVY CONCENTRATIONS OF ROAD SALT. IF THIS OCCURS, THE NUT MAY COME OUT OF THE SENSOR-TRANSMITTER AND THE TPMS LAMP WILL ILLUMINATE.
Consequence & remedy
Consequence: IF THE TPMS LAMP IS DISREGARDED AND THE VEHICLE CONTINUES TO BE DRIVEN IN THIS CONDITION, THE TIRE WILL QUICKLY LOSE AIR PRESSURE AT A CONSISTENT RATE RESULTING IN A FLAT TIRE INCREASING THE RISK OF A CRASH.
Remedy: THE DEALER WILL REPLACE THE TPMS NUT WITH A NEW, MORE ROBUST NUT. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OR BEFORE NOVEMBER 9, 2009. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261 AND INFINITI AT 1-800-662-6200.
Oct 7, 2008
NISSAN IS RECALLING 204,361 MY 2007-2008 ALTIMA, ALTIMA HYBRID, 350Z, 350Z ROADSTER, MY 2008 ALTIMA COUPE, ROGUE, MY 2009 MURANO, AND INFINITI MY 2007-2008 G35 SEDAN, MY 2008 G37 COUPE AND EX35 PASSENGER VEHICLES EQUIPPED WITH CONTINENTAL AUTOMOTIVE SYSTEMS' OCCUPANT CLASSIFICATION SYSTEM (OCS) CONTROL UNITS. A VARISTOR IN THE OCS CONTROL UNIT LOCATED IN THE PASSENGER SEAT CUSHION MAY HAVE BEEN MANUFACTURED OUT OF SPECIFICATION. UNDER CERTAIN CONDITIONS, THIS COULD CAUSE AN INTERRUPTION OF SIGNAL BETWEEN THE OCS AND THE AIR BAG CONTROL UNIT (ACU).
Consequence & remedy
Consequence: THIS COULD RESULT IN THE PASSENGER AIR BAG BEING SUPPRESSED WHICH COULD FAIL TO PROVIDE ADEQUATE PROTECTION IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL TEST THE SIGNAL BETWEEN THE OCS AND ACU SYSTEMS USING A SPECIAL TOOL TO CHECK THAT IT IS FUNCTIONING AS DESIGNED. IF NECESSARY, THE SEAT CUSHION (CONTAINING OCS HARDWARE) WILL BE REPLACED WITH A NEW ONE MANUFACTURED TO SPECIFICATION. THE RECALL BEGAN ON NOVEMBER 4, 2008. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.
Additional source detail variants (2)
Electrical System:software
NISSAN IS RECALLING 204,361 MY 2007-2008 ALTIMA, ALTIMA HYBRID, 350Z, 350Z ROADSTER, MY 2008 ALTIMA COUPE, ROGUE, MY 2009 MURANO, AND INFINITI MY 2007-2008 G35 SEDAN, MY 2008 G37 COUPE AND EX35 PASSENGER VEHICLES EQUIPPED WITH CONTINENTAL AUTOMOTIVE SYSTEMS' OCCUPANT CLASSIFICATION SYSTEM (OCS) CONTROL UNITS. A VARISTOR IN THE OCS CONTROL UNIT LOCATED IN THE PASSENGER SEAT CUSHION MAY HAVE BEEN MANUFACTURED OUT OF SPECIFICATION. UNDER CERTAIN CONDITIONS, THIS COULD CAUSE AN INTERRUPTION OF SIGNAL BETWEEN THE OCS AND THE AIR BAG CONTROL UNIT (ACU).
Consequence: THIS COULD RESULT IN THE PASSENGER AIR BAG BEING SUPPRESSED WHICH COULD FAIL TO PROVIDE ADEQUATE PROTECTION IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL TEST THE SIGNAL BETWEEN THE OCS AND ACU SYSTEMS USING A SPECIAL TOOL TO CHECK THAT IT IS FUNCTIONING AS DESIGNED. IF NECESSARY, THE SEAT CUSHION (CONTAINING OCS HARDWARE) WILL BE REPLACED WITH A NEW ONE MANUFACTURED TO SPECIFICATION. THE RECALL BEGAN ON NOVEMBER 4, 2008. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.
Air Bags
NISSAN IS RECALLING 204,361 MY 2007-2008 ALTIMA, ALTIMA HYBRID, 350Z, 350Z ROADSTER, MY 2008 ALTIMA COUPE, ROGUE, MY 2009 MURANO, AND INFINITI MY 2007-2008 G35 SEDAN, MY 2008 G37 COUPE AND EX35 PASSENGER VEHICLES EQUIPPED WITH CONTINENTAL AUTOMOTIVE SYSTEMS' OCCUPANT CLASSIFICATION SYSTEM (OCS) CONTROL UNITS. A VARISTOR IN THE OCS CONTROL UNIT LOCATED IN THE PASSENGER SEAT CUSHION MAY HAVE BEEN MANUFACTURED OUT OF SPECIFICATION. UNDER CERTAIN CONDITIONS, THIS COULD CAUSE AN INTERRUPTION OF SIGNAL BETWEEN THE OCS AND THE AIR BAG CONTROL UNIT (ACU).
Consequence: THIS COULD RESULT IN THE PASSENGER AIR BAG BEING SUPPRESSED WHICH COULD FAIL TO PROVIDE ADEQUATE PROTECTION IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL TEST THE SIGNAL BETWEEN THE OCS AND ACU SYSTEMS USING A SPECIAL TOOL TO CHECK THAT IT IS FUNCTIONING AS DESIGNED. IF NECESSARY, THE SEAT CUSHION (CONTAINING OCS HARDWARE) WILL BE REPLACED WITH A NEW ONE MANUFACTURED TO SPECIFICATION. THE RECALL BEGAN ON NOVEMBER 4, 2008. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.
Feb 12, 2008
NISSAN IS RECALLING 16,365 MY 2008 INFINITI EX35 AND MY 2009 NISSAN MURANO VEHICLES. DUE TO INCORRECT SOFTWARE PROGRAMMING, THE AIR BAG CONTROL UNIT (ACU) MAY CAUSE THE PASSENGER AIR BAG NOT TO OPERATE AS DESIGNED IF THE VEHICLE BATTERY BECOMES SIGNIFICANTLY DISCHARGED.
Consequence & remedy
Consequence: THIS COULD RESULT IN THE PASSENGER AIR BAG NOT INFLATING IN A CRASH IN WHICH IT WAS DESIGNED TO DO SO, AND INCREASING THE RISK OF INJURY.
Remedy: DEALERS WILL REPROGRAM THE ACU IN AFFECTED VEHICLES. THE RECALL BEGAN ON FEBRUARY 19, 2008. OWNERS MAY CONTACT INFINITI AT 1-800-662-6200 OR NISSAN AT 1-800-647-7261.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA18001 · Extended Braking Distances
Opened Apr 18, 2018 · Closed Jan 17, 2023
Status: closed (inferred from source dates) · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip
On April 18, 2018, the Office of Defects Investigation (ODI) opened Engineering Analysis (EA) 18-001 to investigate reports of braking concerns in model year (MY) 2009 Nissan Murano vehicles. A failure of the hydraulic control unit (HCU) portion of the antilock brake system (ABS), which involves improper operation of an internal hydraulic control valve(s), can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness. Tier-one supplier Continental manufactured the HCU for Nissan.The corrosion-preventive, zinc coating used on the armatures of the normally closed (NC) valves within ABS HCU may react with brake fluids lacking sufficient corrosion-preventative additives. This reaction can cause the formation of a gelatinous material, which may cause the NC valves to close slowly. Over time, the gel can solidify to an extent such that the spring used to return the valve to the closed position may not be able to overcome the gel buildup, allowing the NC valve to remain open. If any of the four NC valves remains open, fluid will be diverted to one or two accumulator(s). This misdirected fluid has the net effect of causing brake pedal travel to increase, however enough stroke remains in the pedal to generate braking force. Although the hydraulic braking system remains intact and full braking force is maintained once the pedal travels the additional distance, when this condition occurs, the initial increase in brake pedal travel could result in increased stopping distance. An existing Nissan Service Campaign was launched for MY 2009 vehicles built prior to 11/1/2007. After consultation with ODI as part of EA18-001, Nissan decided to expand this population to the full range of MY2009 Murano vehicles. Later Murano vehicles exhibit significantly lower rates of malfunction.During this investigation 156 complaints were identified that related to the braking concern. Within the complainants 2 allege crashes with 4 injuries. The Nissan reports from investigation Information Request letter responses, were similar in content and identified 870 reports with 16 crashes and no injuries.On December 19, 2018, Nissan notified ODI it would conduct a safety recall (18V916) to remedy the ABS modules on certain MY 2009 Nissan Murano vehicles. The remedy procedure involves dealers flushing the brake system with DOT 4 fluid. The HCU will then be tested to detect a possible stuck valve condition. If necessary, the HCU will be replaced. The 2010-14 Murano SUVs outside the recall population and equipped with zinc-coated armatures will be inspected under a service campaign P0A08 using the same procedure as recall 18V916.Continental HCUs with a redesigned armature coating were phased into new vehicle production after December 2014 and do not appear to be experiencing corrosion. The recall action initiated by the manufacturer appears to address the safety risks of concern to ODI. Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or MY vehicles outside of the recall scope. The agency reserves the right to take further action if warranted by the circumstances.For a complete summary of this investigation and related consumer complaints, please see attached closing resume document.
PE17002 · Extended Braking Distances
Opened May 3, 2017 · Closed May 4, 2018
Status: closed (inferred from source dates) · Service Brakes; Service Brakes, Air:antilock; Service Brakes, Air:antilock:control Unit/module
The Office of Defects Investigation (ODI) is closing this Preliminary Evaluation and upgrading to an Engineering Analysis (EA) 18-001.During the PE, ODI requested and reviewed information provided by Nissan including consumer complaints and other field and technical data related to failures of the hydraulic control unit (HCU), an electro-mechanical brake system component that provides antilock braking and other functionality in the subject model year (MY) 2009 Murano.The subject failure of the HCU, which involves improper operation of an internal hydraulic control valve, can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness.Tier-one supplier Continental manufactured the HCU for Nissan.ODI currently recognizes 484 subject vehicle complaints that appear related to the alleged defect.Fourteen crash allegations, with three non-life threatening injuries are under evaluation also.ODI has been monitoring consumer complaints received, and in some cases has obtained suspect HCUs from complainants' vehicles.Recovered HCUs sent to NHTSA's Vehicle Research and Test Center (VRTC) in East Liberty, Ohio are under evaluation, and VRTC has conducted limited vehicle testing also.In a July 28, 2017 submission, Nissan acknowledged that a failure of the HCU can result in increased brake pedal travel during braking.Nissan's analysis of returned parts revealed that a zinc coating used on the normally closed valve assemblies inside the HCU may react with certain brake fluid constituents.The reaction results in the formation of a gelatinous material that can harden with time and prevent the valve from closing after opening in an ABS event.When this occurs, Nissan maintains that the hydraulic brake system remains intact and that full braking is available once the pedal travels an additional distance, about 36 mm according to Nissan.Although still under investigation, Nissan states it has not determined the condition represents an unreasonable risk to motor vehicle safety, citing low rate and vehicle age as additional factors.In March 2018, Nissan began conducting a customer satisfaction campaign on certain MY 2009 Murano to service (flush and replace the brake fluid), and then test and replace the HCU as needed.The campaign is being conducted free of charge to customers.During the EA, ODI will request VRTC continue to evaluate the cause and consequence of HCU failures, including the affects of multi-valve failures.ODI will further study the potential scope of the alleged defect as it understands similar HCUs and brake fluid is used in other MY Muranos, and potentially in other Nissan models as well.ODI notes that improved valve coatings were introduced on Nissan HCUs at some subsequent stage.
Additional source detail variants (3)
Service Brakes, Air:antilock:control Unit/module
The Office of Defects Investigation (ODI) is closing this Preliminary Evaluation and upgrading to an Engineering Analysis (EA) 18-001.During the PE, ODI requested and reviewed information provided by Nissan including consumer complaints and other field and technical data related to failures of the hydraulic control unit (HCU), an electro-mechanical brake system component that provides antilock braking and other functionality in the subject model year (MY) 2009 Murano.The subject failure of the HCU, which involves improper operation of an internal hydraulic control valve, can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness.Tier-one supplier Continental manufactured the HCU for Nissan.ODI currently recognizes 484 subject vehicle complaints that appear related to the alleged defect.Fourteen crash allegations, with three non-life threatening injuries are under evaluation also.ODI has been monitoring consumer complaints received, and in some cases has obtained suspect HCUs from complainants' vehicles.Recovered HCUs sent to NHTSA's Vehicle Research and Test Center (VRTC) in East Liberty, Ohio are under evaluation, and VRTC has conducted limited vehicle testing also.In a July 28, 2017 submission, Nissan acknowledged that a failure of the HCU can result in increased brake pedal travel during braking.Nissan's analysis of returned parts revealed that a zinc coating used on the normally closed valve assemblies inside the HCU may react with certain brake fluid constituents.The reaction results in the formation of a gelatinous material that can harden with time and prevent the valve from closing after opening in an ABS event.When this occurs, Nissan maintains that the hydraulic brake system remains intact and that full braking is available once the pedal travels an additional distance, about 36 mm according to Nissan.Although still under investigation, Nissan states it has not determined the condition represents an unreasonable risk to motor vehicle safety, citing low rate and vehicle age as additional factors.In March 2018, Nissan began conducting a customer satisfaction campaign on certain MY 2009 Murano to service (flush and replace the brake fluid), and then test and replace the HCU as needed.The campaign is being conducted free of charge to customers.During the EA, ODI will request VRTC continue to evaluate the cause and consequence of HCU failures, including the affects of multi-valve failures.ODI will further study the potential scope of the alleged defect as it understands similar HCUs and brake fluid is used in other MY Muranos, and potentially in other Nissan models as well.ODI notes that improved valve coatings were introduced on Nissan HCUs at some subsequent stage.
Service Brakes, Air:antilock
The Office of Defects Investigation (ODI) is closing this Preliminary Evaluation and upgrading to an Engineering Analysis (EA) 18-001.During the PE, ODI requested and reviewed information provided by Nissan including consumer complaints and other field and technical data related to failures of the hydraulic control unit (HCU), an electro-mechanical brake system component that provides antilock braking and other functionality in the subject model year (MY) 2009 Murano.The subject failure of the HCU, which involves improper operation of an internal hydraulic control valve, can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness.Tier-one supplier Continental manufactured the HCU for Nissan.ODI currently recognizes 484 subject vehicle complaints that appear related to the alleged defect.Fourteen crash allegations, with three non-life threatening injuries are under evaluation also.ODI has been monitoring consumer complaints received, and in some cases has obtained suspect HCUs from complainants' vehicles.Recovered HCUs sent to NHTSA's Vehicle Research and Test Center (VRTC) in East Liberty, Ohio are under evaluation, and VRTC has conducted limited vehicle testing also.In a July 28, 2017 submission, Nissan acknowledged that a failure of the HCU can result in increased brake pedal travel during braking.Nissan's analysis of returned parts revealed that a zinc coating used on the normally closed valve assemblies inside the HCU may react with certain brake fluid constituents.The reaction results in the formation of a gelatinous material that can harden with time and prevent the valve from closing after opening in an ABS event.When this occurs, Nissan maintains that the hydraulic brake system remains intact and that full braking is available once the pedal travels an additional distance, about 36 mm according to Nissan.Although still under investigation, Nissan states it has not determined the condition represents an unreasonable risk to motor vehicle safety, citing low rate and vehicle age as additional factors.In March 2018, Nissan began conducting a customer satisfaction campaign on certain MY 2009 Murano to service (flush and replace the brake fluid), and then test and replace the HCU as needed.The campaign is being conducted free of charge to customers.During the EA, ODI will request VRTC continue to evaluate the cause and consequence of HCU failures, including the affects of multi-valve failures.ODI will further study the potential scope of the alleged defect as it understands similar HCUs and brake fluid is used in other MY Muranos, and potentially in other Nissan models as well.ODI notes that improved valve coatings were introduced on Nissan HCUs at some subsequent stage.
Service Brakes
The Office of Defects Investigation (ODI) is closing this Preliminary Evaluation and upgrading to an Engineering Analysis (EA) 18-001.During the PE, ODI requested and reviewed information provided by Nissan including consumer complaints and other field and technical data related to failures of the hydraulic control unit (HCU), an electro-mechanical brake system component that provides antilock braking and other functionality in the subject model year (MY) 2009 Murano.The subject failure of the HCU, which involves improper operation of an internal hydraulic control valve, can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness.Tier-one supplier Continental manufactured the HCU for Nissan.ODI currently recognizes 484 subject vehicle complaints that appear related to the alleged defect.Fourteen crash allegations, with three non-life threatening injuries are under evaluation also.ODI has been monitoring consumer complaints received, and in some cases has obtained suspect HCUs from complainants' vehicles.Recovered HCUs sent to NHTSA's Vehicle Research and Test Center (VRTC) in East Liberty, Ohio are under evaluation, and VRTC has conducted limited vehicle testing also.In a July 28, 2017 submission, Nissan acknowledged that a failure of the HCU can result in increased brake pedal travel during braking.Nissan's analysis of returned parts revealed that a zinc coating used on the normally closed valve assemblies inside the HCU may react with certain brake fluid constituents.The reaction results in the formation of a gelatinous material that can harden with time and prevent the valve from closing after opening in an ABS event.When this occurs, Nissan maintains that the hydraulic brake system remains intact and that full braking is available once the pedal travels an additional distance, about 36 mm according to Nissan.Although still under investigation, Nissan states it has not determined the condition represents an unreasonable risk to motor vehicle safety, citing low rate and vehicle age as additional factors.In March 2018, Nissan began conducting a customer satisfaction campaign on certain MY 2009 Murano to service (flush and replace the brake fluid), and then test and replace the HCU as needed.The campaign is being conducted free of charge to customers.During the EA, ODI will request VRTC continue to evaluate the cause and consequence of HCU failures, including the affects of multi-valve failures.ODI will further study the potential scope of the alleged defect as it understands similar HCUs and brake fluid is used in other MY Muranos, and potentially in other Nissan models as well.ODI notes that improved valve coatings were introduced on Nissan HCUs at some subsequent stage.
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