Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
380–25K
5025–50K
13750–75K
12275–100K
127100–150K
52150K+
526 reports with mileage · 109 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Service Brakes. Review the 253 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Air Bags. Review the 91 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 83 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
24 crash reports4 fire reports13 injury reports
What owners actually said
635 reports
100,000 miles · Jul 19, 2019
Steering
STERING WHEEL LOCK ACTUATOR ITS NOT WORKING DONT LET MY CAR START THIS PART ITS SO EXPENSIVE SHOULD BE A RECALL REGARDING THIS PROBLEM I WAS IS CHICAGO 90 DEGRES WITH MY 2 DAUGHTERS AND MY WIFE AND MY CAR DOESN'T START MY A/C ONLY CAN RUN FOR A FEW MINUTES BEFORE THE BATTERY IS GONE , HOW CAN BE POSIBLE THAT THIS PART CAN MAKE T…
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STERING WHEEL LOCK ACTUATOR ITS NOT WORKING DONT LET MY CAR START THIS PART ITS SO EXPENSIVE SHOULD BE A RECALL REGARDING THIS PROBLEM I WAS IS CHICAGO 90 DEGRES WITH MY 2 DAUGHTERS AND MY WIFE AND MY CAR DOESN'T START MY A/C ONLY CAN RUN FOR A FEW MINUTES BEFORE THE BATTERY IS GONE , HOW CAN BE POSIBLE THAT THIS PART CAN MAKE THE CAR AND MY FAMILY STANDING ON THE SUN IN SUMMER TIME SNISSAN SHOULD BE RESPONSIBLE TO FIX THIS PROBLEM
NHTSA ODI #11233266
150,000 miles · Jul 8, 2019
Suspension
DURING AUTO INSPECTION: REAR SHOCK ABSORBER LEAKING.
NHTSA ODI #11230080
150,000 miles · Jul 8, 2019
Engine
DURING AUTO INSPECTION: ENGINE TORQUE ROD TORN
NHTSA ODI #11230071
150,000 miles · Jul 8, 2019
Suspension
DURING AUTO INSPECTION: RIGHT FRONT AND LEFT FRONT LOWER CONTROL ARM BUSHINGS TEARING. PHOTOS ATTACHED.
NHTSA ODI #11230060
155,651 miles · Jul 7, 2019
Electrical System
CHARGING SYSTEM PROBLEMS, HAVE REPLACED ALTERNATER AND BATTERY, STILL HAVE PROBLEMS THE CAR WILL DRIVE FOR 20 MIN AND THEN START ACTING UP LIKE LOSE OF POWER AND NOT GO ANYWERE THEN JUST DIE AT WORST TIME POSSIBLE, WENT THROUGH THE WHOLE THING BUNCH OF TIMES, DID A TEST OF CHARGING IT WILL READ 14 VOLTS BUT THEN WITHIN 20 MIN IT…
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CHARGING SYSTEM PROBLEMS, HAVE REPLACED ALTERNATER AND BATTERY, STILL HAVE PROBLEMS THE CAR WILL DRIVE FOR 20 MIN AND THEN START ACTING UP LIKE LOSE OF POWER AND NOT GO ANYWERE THEN JUST DIE AT WORST TIME POSSIBLE, WENT THROUGH THE WHOLE THING BUNCH OF TIMES, DID A TEST OF CHARGING IT WILL READ 14 VOLTS BUT THEN WITHIN 20 MIN IT WILL QUIT CHARGING AND GO TO 12.3 AND JUST KEEP GOING DOWN UNTIL DEAD. IT SUCKS NOBODY HAS A SOLUTION THAT I CAN FIND BUT ALOT OF SAME ISSUES OUT THERE EXACT SAME BUT NO FIXES WHAT HAPPENING WITH THIS
NHTSA ODI #11229852
Mileage unknown · Jun 19, 2019
Service Brakes, Hydraulic
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THT THE BRAKE PEDAL WAS EXTREMELY HARD TO DEPRESS. THE CONTACT DID NOT RECEIVE A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V916000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE VEHICLE EXHIBITED THE SAME FAILURE AS THE RECALL CAMPAIGN. THE DEALER WAS NOT CONTACTED. THE M…
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TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THT THE BRAKE PEDAL WAS EXTREMELY HARD TO DEPRESS. THE CONTACT DID NOT RECEIVE A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V916000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE VEHICLE EXHIBITED THE SAME FAILURE AS THE RECALL CAMPAIGN. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
NHTSA ODI #11221199
Mileage unknown · Jun 5, 2019
Air Bags
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS DRIVEN TO PALMETTO 57 NISSAN (16725 NW 57TH AVE, MIAMI GARDENS, FL 33055) WHERE IT WAS DIAGNOSED THAT THE SENSOR ON THE FRONT PASSENGER SEAT FAILED AND NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF…
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TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS DRIVEN TO PALMETTO 57 NISSAN (16725 NW 57TH AVE, MIAMI GARDENS, FL 33055) WHERE IT WAS DIAGNOSED THAT THE SENSOR ON THE FRONT PASSENGER SEAT FAILED AND NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA ODI #11218135
148,000 miles · May 30, 2019
Electrical SystemUnknown Or Other
WHILE DRIVING VEHICLE LOST POWER, WHEN TRYING TO ACCELERATE NO POWER AND NOTICED DROP IN RPM. ALSO BATTERY AND BRAKE LIGHTS FLICKERING. WAS ABLE TO GET CAR HOME HOWEVER A WEEK LATER WITH MY CHILDREN IN THE CAR IT HAPPENED AGAIN ONLY THIS TIME IT COMPLETELY DIED, AFTER HAVING IT TOWED HOME, AFTER JUMP START VEHICLE STARTED RIGH…
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WHILE DRIVING VEHICLE LOST POWER, WHEN TRYING TO ACCELERATE NO POWER AND NOTICED DROP IN RPM. ALSO BATTERY AND BRAKE LIGHTS FLICKERING. WAS ABLE TO GET CAR HOME HOWEVER A WEEK LATER WITH MY CHILDREN IN THE CAR IT HAPPENED AGAIN ONLY THIS TIME IT COMPLETELY DIED, AFTER HAVING IT TOWED HOME, AFTER JUMP START VEHICLE STARTED RIGHT UP WITHOUT HESITATION, AND RAN FINE. SYSTEM CHECKS GOOD AND BATTERY IS NEW LESS THAN 60 DAYS. VERY DANGEROUS AS THERE IS NOT WARNING TO SUDDEN LOSS OF POWER AND STALLING. VEHICLE LIGHTS RADIIO ETC ALL STILL WORK BUT VEHICLE WON'T START. NISSAN RECALLED EARLIER MODELS ALTERNATOR FOR SAME SYMPTOMS HOWEVER NOT MY VEHICLE YEAR. SAME SET UP LOCATION AS THE 03-07 MODELS SAME PROBLEMS JUST NO RECALL ON 09 MODELS. CAR HAS POWER LIGHTS RADIO ETC JUST LOOSES ABILITY TO ACCELERATE AND IF ENGINE STALLS THEN REQUIRES BOOSTING TO BE STARTED AGAIN. RUNS FINE AFTER NO WARNING LIGHTS AND THEN WITHOUT WARNING HAPPENS AGAIN.
NHTSA ODI #11210877
63,000 miles · May 22, 2019
Service Brakes
NISSAN IS NOT COMPLYING WITH RECALL. OCTOBER 23, 2018 THERE WAS A RECALL ON MY 2009 NISSAN MURANO FOR THE ABS ACTUATOR, BRAKE FLUID AND LINES. I WAS TOLD THEY WOULD TEST THE ACTUATOR AND CHANGE THE BRAKE FLUID AND LINES. AT THIS TIME MY CAR PASSED THE ACTUATOR TEST SO THE NISSAN SERVICE FACILITY INFORMED ME THAT THEY WOULD NO…
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NISSAN IS NOT COMPLYING WITH RECALL. OCTOBER 23, 2018 THERE WAS A RECALL ON MY 2009 NISSAN MURANO FOR THE ABS ACTUATOR, BRAKE FLUID AND LINES. I WAS TOLD THEY WOULD TEST THE ACTUATOR AND CHANGE THE BRAKE FLUID AND LINES. AT THIS TIME MY CAR PASSED THE ACTUATOR TEST SO THE NISSAN SERVICE FACILITY INFORMED ME THAT THEY WOULD NOT BE FIXING THE ACTUATOR. HOWEVER, ON MAY 21, 2019 I TOOK MY CAR IN FOR SERVICE BECAUSE MY ABS AND SLIP LIGHTS CAME ON IN MY CAR. THE NISSAN SERVICE FACILITY INFORMED ME THAT MY ACTUATOR NOW NEEDS REPAIR, BUT NISSAN WILL NOT COVER THE EXPENSE SAYING THAT THEY "ALREADY COMPLETED THE RECALL". IS THIS HOW A RECALL WORKS? I AM HAVING A PROBLEM WITH THIS SAME PART 6 MONTHS LATER. IF I WOULD HAVE WAITED AND HAD MY CAR TESTED TODAY I WOULD HAVE RECEIVED A NEW ACTUATOR. PLEASE HELP I AM NOT WELL VERSED IN CARS BUT AM CONCERNED THAT MY CAR IS AN ACCIDENT WAITING TO HAPPEN. THIS PART WAS RECALLED FOR A REASON AND I AM LOOKING FOR NISSAN TO HONOR THEIR RECALL AND FIX THE ACTUATOR SO MY CAR IS SAFE. LIVING IN THE MIDWEST WITH OUR CRAZY WEATHER; GOOD RELIABLE BRAKES ARE VERY IMPORTANT. I HAVE HAD ISSUES (WHICH I PREVIIOUSLY REPORTED) WITH MY BRAKES NOT WORKING PROPERLY.
NHTSA ODI #11209229
183,000 miles · May 15, 2019
Service Brakes
BRAKES FEEL VERY SOFT AND SPONGY AFTER PREVIOUS RECALL TO SWAP DOT3 BRAKE FLUID WITH DOT 4 BRAKE FLUID
Nissan of North America, Inc (Nissan) is recalling certain 2009 Murano vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
Consequence & remedy
Consequence: If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Remedy: Nissan has notified owners, and dealers will flush the brake system with DOT 4 fluid. The HCU will then be tested to detect a possible stuck valve condition. If necessary, the HCU will be replaced, free of charge. The recall began February 7, 2019. Owners may contact Nissan customer service at 1-800-867-7669.
NISSAN IS RECALLING CERTAIN MODEL YEAR 2008-2010 VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, IOWA, ILLINOIS, INDIANA, MASSACHUSETTS, MAINE, MARYLAND, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON D.C., WEST VIRGINIA AND WISCONSIN. THE MATERIAL IN THE NUT USED TO SECURE THE SENSOR-TRANSMITTER OF THE TIRE PRESSURE MONITORING SYSTEM (TPMS) MAY CORRODE AND POTENTIALLY CRACK IN AREAS WITH HEAVY CONCENTRATIONS OF ROAD SALT. IF THIS OCCURS, THE NUT MAY COME OUT OF THE SENSOR-TRANSMITTER AND THE TPMS LAMP WILL ILLUMINATE.
Consequence & remedy
Consequence: IF THE TPMS LAMP IS DISREGARDED AND THE VEHICLE CONTINUES TO BE DRIVEN IN THIS CONDITION, THE TIRE WILL QUICKLY LOSE AIR PRESSURE AT A CONSISTENT RATE RESULTING IN A FLAT TIRE INCREASING THE RISK OF A CRASH.
Remedy: THE DEALER WILL REPLACE THE TPMS NUT WITH A NEW, MORE ROBUST NUT. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OR BEFORE NOVEMBER 9, 2009. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261 AND INFINITI AT 1-800-662-6200.
NISSAN IS RECALLING 204,361 MY 2007-2008 ALTIMA, ALTIMA HYBRID, 350Z, 350Z ROADSTER, MY 2008 ALTIMA COUPE, ROGUE, MY 2009 MURANO, AND INFINITI MY 2007-2008 G35 SEDAN, MY 2008 G37 COUPE AND EX35 PASSENGER VEHICLES EQUIPPED WITH CONTINENTAL AUTOMOTIVE SYSTEMS' OCCUPANT CLASSIFICATION SYSTEM (OCS) CONTROL UNITS. A VARISTOR IN THE OCS CONTROL UNIT LOCATED IN THE PASSENGER SEAT CUSHION MAY HAVE BEEN MANUFACTURED OUT OF SPECIFICATION. UNDER CERTAIN CONDITIONS, THIS COULD CAUSE AN INTERRUPTION OF SIGNAL BETWEEN THE OCS AND THE AIR BAG CONTROL UNIT (ACU).
Consequence & remedy
Consequence: THIS COULD RESULT IN THE PASSENGER AIR BAG BEING SUPPRESSED WHICH COULD FAIL TO PROVIDE ADEQUATE PROTECTION IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL TEST THE SIGNAL BETWEEN THE OCS AND ACU SYSTEMS USING A SPECIAL TOOL TO CHECK THAT IT IS FUNCTIONING AS DESIGNED. IF NECESSARY, THE SEAT CUSHION (CONTAINING OCS HARDWARE) WILL BE REPLACED WITH A NEW ONE MANUFACTURED TO SPECIFICATION. THE RECALL BEGAN ON NOVEMBER 4, 2008. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.
Additional source detail variants (2)
Electrical System:software
NISSAN IS RECALLING 204,361 MY 2007-2008 ALTIMA, ALTIMA HYBRID, 350Z, 350Z ROADSTER, MY 2008 ALTIMA COUPE, ROGUE, MY 2009 MURANO, AND INFINITI MY 2007-2008 G35 SEDAN, MY 2008 G37 COUPE AND EX35 PASSENGER VEHICLES EQUIPPED WITH CONTINENTAL AUTOMOTIVE SYSTEMS' OCCUPANT CLASSIFICATION SYSTEM (OCS) CONTROL UNITS. A VARISTOR IN THE OCS CONTROL UNIT LOCATED IN THE PASSENGER SEAT CUSHION MAY HAVE BEEN MANUFACTURED OUT OF SPECIFICATION. UNDER CERTAIN CONDITIONS, THIS COULD CAUSE AN INTERRUPTION OF SIGNAL BETWEEN THE OCS AND THE AIR BAG CONTROL UNIT (ACU).
Consequence: THIS COULD RESULT IN THE PASSENGER AIR BAG BEING SUPPRESSED WHICH COULD FAIL TO PROVIDE ADEQUATE PROTECTION IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL TEST THE SIGNAL BETWEEN THE OCS AND ACU SYSTEMS USING A SPECIAL TOOL TO CHECK THAT IT IS FUNCTIONING AS DESIGNED. IF NECESSARY, THE SEAT CUSHION (CONTAINING OCS HARDWARE) WILL BE REPLACED WITH A NEW ONE MANUFACTURED TO SPECIFICATION. THE RECALL BEGAN ON NOVEMBER 4, 2008. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.
Air Bags
NISSAN IS RECALLING 204,361 MY 2007-2008 ALTIMA, ALTIMA HYBRID, 350Z, 350Z ROADSTER, MY 2008 ALTIMA COUPE, ROGUE, MY 2009 MURANO, AND INFINITI MY 2007-2008 G35 SEDAN, MY 2008 G37 COUPE AND EX35 PASSENGER VEHICLES EQUIPPED WITH CONTINENTAL AUTOMOTIVE SYSTEMS' OCCUPANT CLASSIFICATION SYSTEM (OCS) CONTROL UNITS. A VARISTOR IN THE OCS CONTROL UNIT LOCATED IN THE PASSENGER SEAT CUSHION MAY HAVE BEEN MANUFACTURED OUT OF SPECIFICATION. UNDER CERTAIN CONDITIONS, THIS COULD CAUSE AN INTERRUPTION OF SIGNAL BETWEEN THE OCS AND THE AIR BAG CONTROL UNIT (ACU).
Consequence: THIS COULD RESULT IN THE PASSENGER AIR BAG BEING SUPPRESSED WHICH COULD FAIL TO PROVIDE ADEQUATE PROTECTION IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL TEST THE SIGNAL BETWEEN THE OCS AND ACU SYSTEMS USING A SPECIAL TOOL TO CHECK THAT IT IS FUNCTIONING AS DESIGNED. IF NECESSARY, THE SEAT CUSHION (CONTAINING OCS HARDWARE) WILL BE REPLACED WITH A NEW ONE MANUFACTURED TO SPECIFICATION. THE RECALL BEGAN ON NOVEMBER 4, 2008. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.
NISSAN IS RECALLING 16,365 MY 2008 INFINITI EX35 AND MY 2009 NISSAN MURANO VEHICLES. DUE TO INCORRECT SOFTWARE PROGRAMMING, THE AIR BAG CONTROL UNIT (ACU) MAY CAUSE THE PASSENGER AIR BAG NOT TO OPERATE AS DESIGNED IF THE VEHICLE BATTERY BECOMES SIGNIFICANTLY DISCHARGED.
Consequence & remedy
Consequence: THIS COULD RESULT IN THE PASSENGER AIR BAG NOT INFLATING IN A CRASH IN WHICH IT WAS DESIGNED TO DO SO, AND INCREASING THE RISK OF INJURY.
Remedy: DEALERS WILL REPROGRAM THE ACU IN AFFECTED VEHICLES. THE RECALL BEGAN ON FEBRUARY 19, 2008. OWNERS MAY CONTACT INFINITI AT 1-800-662-6200 OR NISSAN AT 1-800-647-7261.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
EA18001 · Extended Braking Distances
Opened Apr 18, 2018 · Closed Jan 17, 2023
Status: closed (inferred from source dates) · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip
On April 18, 2018, the Office of Defects Investigation (ODI) opened Engineering Analysis (EA) 18-001 to investigate reports of braking concerns in model year (MY) 2009 Nissan Murano vehicles. A failure of the hydraulic control unit (HCU) portion of the antilock brake system (ABS), which involves improper operation of an internal hydraulic control valve(s), can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness. Tier-one supplier Continental manufactured the HCU for Nissan.The corrosion-preventive, zinc coating used on the armatures of the normally closed (NC) valves within ABS HCU may react with brake fluids lacking sufficient corrosion-preventative additives. This reaction can cause the formation of a gelatinous material, which may cause the NC valves to close slowly. Over time, the gel can solidify to an extent such that the spring used to return the valve to the closed position may not be able to overcome the gel buildup, allowing the NC valve to remain open. If any of the four NC valves remains open, fluid will be diverted to one or two accumulator(s). This misdirected fluid has the net effect of causing brake pedal travel to increase, however enough stroke remains in the pedal to generate braking force. Although the hydraulic braking system remains intact and full braking force is maintained once the pedal travels the additional distance, when this condition occurs, the initial increase in brake pedal travel could result in increased stopping distance. An existing Nissan Service Campaign was launched for MY 2009 vehicles built prior to 11/1/2007. After consultation with ODI as part of EA18-001, Nissan decided to expand this population to the full range of MY2009 Murano vehicles. Later Murano vehicles exhibit significantly lower rates of malfunction.During this investigation 156 complaints were identified that related to the braking concern. Within the complainants 2 allege crashes with 4 injuries. The Nissan reports from investigation Information Request letter responses, were similar in content and identified 870 reports with 16 crashes and no injuries.On December 19, 2018, Nissan notified ODI it would conduct a safety recall (18V916) to remedy the ABS modules on certain MY 2009 Nissan Murano vehicles. The remedy procedure involves dealers flushing the brake system with DOT 4 fluid. The HCU will then be tested to detect a possible stuck valve condition. If necessary, the HCU will be replaced. The 2010-14 Murano SUVs outside the recall population and equipped with zinc-coated armatures will be inspected under a service campaign P0A08 using the same procedure as recall 18V916.Continental HCUs with a redesigned armature coating were phased into new vehicle production after December 2014 and do not appear to be experiencing corrosion. The recall action initiated by the manufacturer appears to address the safety risks of concern to ODI. Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or MY vehicles outside of the recall scope. The agency reserves the right to take further action if warranted by the circumstances.For a complete summary of this investigation and related consumer complaints, please see attached closing resume document.
PE17002 · Extended Braking Distances
Opened May 3, 2017 · Closed May 4, 2018
Status: closed (inferred from source dates) · Service Brakes; Service Brakes, Air:antilock; Service Brakes, Air:antilock:control Unit/module
The Office of Defects Investigation (ODI) is closing this Preliminary Evaluation and upgrading to an Engineering Analysis (EA) 18-001.During the PE, ODI requested and reviewed information provided by Nissan including consumer complaints and other field and technical data related to failures of the hydraulic control unit (HCU), an electro-mechanical brake system component that provides antilock braking and other functionality in the subject model year (MY) 2009 Murano.The subject failure of the HCU, which involves improper operation of an internal hydraulic control valve, can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness.Tier-one supplier Continental manufactured the HCU for Nissan.ODI currently recognizes 484 subject vehicle complaints that appear related to the alleged defect.Fourteen crash allegations, with three non-life threatening injuries are under evaluation also.ODI has been monitoring consumer complaints received, and in some cases has obtained suspect HCUs from complainants' vehicles.Recovered HCUs sent to NHTSA's Vehicle Research and Test Center (VRTC) in East Liberty, Ohio are under evaluation, and VRTC has conducted limited vehicle testing also.In a July 28, 2017 submission, Nissan acknowledged that a failure of the HCU can result in increased brake pedal travel during braking.Nissan's analysis of returned parts revealed that a zinc coating used on the normally closed valve assemblies inside the HCU may react with certain brake fluid constituents.The reaction results in the formation of a gelatinous material that can harden with time and prevent the valve from closing after opening in an ABS event.When this occurs, Nissan maintains that the hydraulic brake system remains intact and that full braking is available once the pedal travels an additional distance, about 36 mm according to Nissan.Although still under investigation, Nissan states it has not determined the condition represents an unreasonable risk to motor vehicle safety, citing low rate and vehicle age as additional factors.In March 2018, Nissan began conducting a customer satisfaction campaign on certain MY 2009 Murano to service (flush and replace the brake fluid), and then test and replace the HCU as needed.The campaign is being conducted free of charge to customers.During the EA, ODI will request VRTC continue to evaluate the cause and consequence of HCU failures, including the affects of multi-valve failures.ODI will further study the potential scope of the alleged defect as it understands similar HCUs and brake fluid is used in other MY Muranos, and potentially in other Nissan models as well.ODI notes that improved valve coatings were introduced on Nissan HCUs at some subsequent stage.
Additional source detail variants (3)
Service Brakes, Air:antilock:control Unit/module
The Office of Defects Investigation (ODI) is closing this Preliminary Evaluation and upgrading to an Engineering Analysis (EA) 18-001.During the PE, ODI requested and reviewed information provided by Nissan including consumer complaints and other field and technical data related to failures of the hydraulic control unit (HCU), an electro-mechanical brake system component that provides antilock braking and other functionality in the subject model year (MY) 2009 Murano.The subject failure of the HCU, which involves improper operation of an internal hydraulic control valve, can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness.Tier-one supplier Continental manufactured the HCU for Nissan.ODI currently recognizes 484 subject vehicle complaints that appear related to the alleged defect.Fourteen crash allegations, with three non-life threatening injuries are under evaluation also.ODI has been monitoring consumer complaints received, and in some cases has obtained suspect HCUs from complainants' vehicles.Recovered HCUs sent to NHTSA's Vehicle Research and Test Center (VRTC) in East Liberty, Ohio are under evaluation, and VRTC has conducted limited vehicle testing also.In a July 28, 2017 submission, Nissan acknowledged that a failure of the HCU can result in increased brake pedal travel during braking.Nissan's analysis of returned parts revealed that a zinc coating used on the normally closed valve assemblies inside the HCU may react with certain brake fluid constituents.The reaction results in the formation of a gelatinous material that can harden with time and prevent the valve from closing after opening in an ABS event.When this occurs, Nissan maintains that the hydraulic brake system remains intact and that full braking is available once the pedal travels an additional distance, about 36 mm according to Nissan.Although still under investigation, Nissan states it has not determined the condition represents an unreasonable risk to motor vehicle safety, citing low rate and vehicle age as additional factors.In March 2018, Nissan began conducting a customer satisfaction campaign on certain MY 2009 Murano to service (flush and replace the brake fluid), and then test and replace the HCU as needed.The campaign is being conducted free of charge to customers.During the EA, ODI will request VRTC continue to evaluate the cause and consequence of HCU failures, including the affects of multi-valve failures.ODI will further study the potential scope of the alleged defect as it understands similar HCUs and brake fluid is used in other MY Muranos, and potentially in other Nissan models as well.ODI notes that improved valve coatings were introduced on Nissan HCUs at some subsequent stage.
Service Brakes, Air:antilock
The Office of Defects Investigation (ODI) is closing this Preliminary Evaluation and upgrading to an Engineering Analysis (EA) 18-001.During the PE, ODI requested and reviewed information provided by Nissan including consumer complaints and other field and technical data related to failures of the hydraulic control unit (HCU), an electro-mechanical brake system component that provides antilock braking and other functionality in the subject model year (MY) 2009 Murano.The subject failure of the HCU, which involves improper operation of an internal hydraulic control valve, can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness.Tier-one supplier Continental manufactured the HCU for Nissan.ODI currently recognizes 484 subject vehicle complaints that appear related to the alleged defect.Fourteen crash allegations, with three non-life threatening injuries are under evaluation also.ODI has been monitoring consumer complaints received, and in some cases has obtained suspect HCUs from complainants' vehicles.Recovered HCUs sent to NHTSA's Vehicle Research and Test Center (VRTC) in East Liberty, Ohio are under evaluation, and VRTC has conducted limited vehicle testing also.In a July 28, 2017 submission, Nissan acknowledged that a failure of the HCU can result in increased brake pedal travel during braking.Nissan's analysis of returned parts revealed that a zinc coating used on the normally closed valve assemblies inside the HCU may react with certain brake fluid constituents.The reaction results in the formation of a gelatinous material that can harden with time and prevent the valve from closing after opening in an ABS event.When this occurs, Nissan maintains that the hydraulic brake system remains intact and that full braking is available once the pedal travels an additional distance, about 36 mm according to Nissan.Although still under investigation, Nissan states it has not determined the condition represents an unreasonable risk to motor vehicle safety, citing low rate and vehicle age as additional factors.In March 2018, Nissan began conducting a customer satisfaction campaign on certain MY 2009 Murano to service (flush and replace the brake fluid), and then test and replace the HCU as needed.The campaign is being conducted free of charge to customers.During the EA, ODI will request VRTC continue to evaluate the cause and consequence of HCU failures, including the affects of multi-valve failures.ODI will further study the potential scope of the alleged defect as it understands similar HCUs and brake fluid is used in other MY Muranos, and potentially in other Nissan models as well.ODI notes that improved valve coatings were introduced on Nissan HCUs at some subsequent stage.
Service Brakes
The Office of Defects Investigation (ODI) is closing this Preliminary Evaluation and upgrading to an Engineering Analysis (EA) 18-001.During the PE, ODI requested and reviewed information provided by Nissan including consumer complaints and other field and technical data related to failures of the hydraulic control unit (HCU), an electro-mechanical brake system component that provides antilock braking and other functionality in the subject model year (MY) 2009 Murano.The subject failure of the HCU, which involves improper operation of an internal hydraulic control valve, can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness.Tier-one supplier Continental manufactured the HCU for Nissan.ODI currently recognizes 484 subject vehicle complaints that appear related to the alleged defect.Fourteen crash allegations, with three non-life threatening injuries are under evaluation also.ODI has been monitoring consumer complaints received, and in some cases has obtained suspect HCUs from complainants' vehicles.Recovered HCUs sent to NHTSA's Vehicle Research and Test Center (VRTC) in East Liberty, Ohio are under evaluation, and VRTC has conducted limited vehicle testing also.In a July 28, 2017 submission, Nissan acknowledged that a failure of the HCU can result in increased brake pedal travel during braking.Nissan's analysis of returned parts revealed that a zinc coating used on the normally closed valve assemblies inside the HCU may react with certain brake fluid constituents.The reaction results in the formation of a gelatinous material that can harden with time and prevent the valve from closing after opening in an ABS event.When this occurs, Nissan maintains that the hydraulic brake system remains intact and that full braking is available once the pedal travels an additional distance, about 36 mm according to Nissan.Although still under investigation, Nissan states it has not determined the condition represents an unreasonable risk to motor vehicle safety, citing low rate and vehicle age as additional factors.In March 2018, Nissan began conducting a customer satisfaction campaign on certain MY 2009 Murano to service (flush and replace the brake fluid), and then test and replace the HCU as needed.The campaign is being conducted free of charge to customers.During the EA, ODI will request VRTC continue to evaluate the cause and consequence of HCU failures, including the affects of multi-valve failures.ODI will further study the potential scope of the alleged defect as it understands similar HCUs and brake fluid is used in other MY Muranos, and potentially in other Nissan models as well.ODI notes that improved valve coatings were introduced on Nissan HCUs at some subsequent stage.
2009 Nissan Murano Problems, Complaints & Recalls | Skip That Year
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