NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
40 reportsClear category filter130,000 miles · Aug 11, 2019
Unknown Or Other
WHILE DRIVING MY 2009 NISSAN MURANO APPROXIMATELY 60 MPH ON I-5 FROM PORTLAND, OR TO MY HOME IN WASHINGTON THE FRONT PART OF MY SUNROOF SHATTERED FOR NO APPARENT REASON. THERE WAS AN EXPLOSIVE SOUND BEFORE SHARDS OF GLASS RAINED DOWN ON THE INSIDE OF MY CAR. MY SUNROOF WAS CLOSED AT THE TIME BUT THE SHADE PART WAS OPEN. SOME …
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WHILE DRIVING MY 2009 NISSAN MURANO APPROXIMATELY 60 MPH ON I-5 FROM PORTLAND, OR TO MY HOME IN WASHINGTON THE FRONT PART OF MY SUNROOF SHATTERED FOR NO APPARENT REASON. THERE WAS AN EXPLOSIVE SOUND BEFORE SHARDS OF GLASS RAINED DOWN ON THE INSIDE OF MY CAR. MY SUNROOF WAS CLOSED AT THE TIME BUT THE SHADE PART WAS OPEN. SOME OF THE SHARDS MEASURED APPROXIMATELY 6 INCHES IN LENGTH. IT WAS A NICE SUNNY DAY OUT AND THE APPROXIMATE TIME OF THE INCIDENT WAS 6:00 PM. THERE WERE NO OVERPASSES IN THE VICINITY WHERE THE INCIDENT OCCURRED. I WAS NOT TRAVELING NEAR ANY DUMP TRUCKS OR OTHER VEHICLES THAT WAS CARRYING ANY CARGO. I COULD FIND NO EVIDENCE OF FLYING DEBRIS TO CAUSE THE GLASS TO SHATTER. I HAVE CONTACTED NISSAN DEALERSHIP IN MY AREA AND WAS QUOTED A PRICE OF $1,311.00 PLUS TAXES TO REPLACE THE SHATTERED GLASS. FORTUNATELY, I WAS THE ONLY PERSON IN THE VEHICLE AT THE TIME AND WAS ABLE TO GET OVER FROM THE 2ND LANE TO THE SIDE OF THE ROAD TO DEAL WITH THE LARGE AMOUNTS OF SHATTERED GLASS THAT WAS FOUND IN BOTH THE FRONT AND BACK SEATS OF MY CAR. IT WAS A VERY UNNERVING SITUATION TO BE IN AND I DID LOOK TO IF SEE ANY OTHER DRIVERS IN THE AREA APPEARED TO BE EFFECTED BY MY SUNROOF SHATTERING. I DID NOT SEE EVIDENCE THAT ANY OTHER DRIVERS WERE EFFECTED BY MY SUNROOF SHATTERING. I DID TAKE SEVERAL PHOTOS OF THE SHATTERED GLASS FOR MY RECORDS. I HAVE ALSO KEPT LARGER FRAGMENTS OF THE SHATTERED GLASS FOR EVIDENTIARY PURPOSES BECAUSE I WILL BE SENDING A DEMAND LETTER TO NISSAN TO COVER THE COST BASED ON PREVIOUS REPORTS I HAVE JUST NOW FOUND OUT ABOUT. I DON'T FEEL MY MURANO IS SAFE TO DRIVE KNOWING THAT THE SUNROOF MAY EXPLODE AGAIN FOR NO APPARENT REASON. I WILL BE DRIVING WITH MY SHADE CLOSED ON MY SUNROOF WHICH DEFEATS PURPOSE OF HAVING A SUNROOF BUT SAFETY COMES FIRST.
NHTSA ODI #11243152
148,000 miles · May 30, 2019
Electrical SystemUnknown Or Other
WHILE DRIVING VEHICLE LOST POWER, WHEN TRYING TO ACCELERATE NO POWER AND NOTICED DROP IN RPM. ALSO BATTERY AND BRAKE LIGHTS FLICKERING. WAS ABLE TO GET CAR HOME HOWEVER A WEEK LATER WITH MY CHILDREN IN THE CAR IT HAPPENED AGAIN ONLY THIS TIME IT COMPLETELY DIED, AFTER HAVING IT TOWED HOME, AFTER JUMP START VEHICLE STARTED RIGH…
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WHILE DRIVING VEHICLE LOST POWER, WHEN TRYING TO ACCELERATE NO POWER AND NOTICED DROP IN RPM. ALSO BATTERY AND BRAKE LIGHTS FLICKERING. WAS ABLE TO GET CAR HOME HOWEVER A WEEK LATER WITH MY CHILDREN IN THE CAR IT HAPPENED AGAIN ONLY THIS TIME IT COMPLETELY DIED, AFTER HAVING IT TOWED HOME, AFTER JUMP START VEHICLE STARTED RIGHT UP WITHOUT HESITATION, AND RAN FINE. SYSTEM CHECKS GOOD AND BATTERY IS NEW LESS THAN 60 DAYS. VERY DANGEROUS AS THERE IS NOT WARNING TO SUDDEN LOSS OF POWER AND STALLING. VEHICLE LIGHTS RADIIO ETC ALL STILL WORK BUT VEHICLE WON'T START. NISSAN RECALLED EARLIER MODELS ALTERNATOR FOR SAME SYMPTOMS HOWEVER NOT MY VEHICLE YEAR. SAME SET UP LOCATION AS THE 03-07 MODELS SAME PROBLEMS JUST NO RECALL ON 09 MODELS. CAR HAS POWER LIGHTS RADIO ETC JUST LOOSES ABILITY TO ACCELERATE AND IF ENGINE STALLS THEN REQUIRES BOOSTING TO BE STARTED AGAIN. RUNS FINE AFTER NO WARNING LIGHTS AND THEN WITHOUT WARNING HAPPENS AGAIN.
NHTSA ODI #11210877
Mileage unknown · May 13, 2019
Electrical SystemUnknown Or OtherVehicle Speed Control
ON A MAIN ROAD PARKED OFF OF A HIGHWAY, CAR BATTERY AND BRAKE LIGHT STARTED FLICKERING, SUDDENLY AS I TRIED TO PULL ONTO MAIN ROAD AND CAR RANDOMLY FORCEFULLY STOPPED AS IF WENT TO NEUTRAL WOULDN'T ACCELERATE IN ANY GEAR. I HAD TO ROLL THE CAR BACK INTO A PARKING SPOT QUICK AS POSSIBLE AS THERE WAS ONCOMING TRAFFIC. I THEN TURN…
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ON A MAIN ROAD PARKED OFF OF A HIGHWAY, CAR BATTERY AND BRAKE LIGHT STARTED FLICKERING, SUDDENLY AS I TRIED TO PULL ONTO MAIN ROAD AND CAR RANDOMLY FORCEFULLY STOPPED AS IF WENT TO NEUTRAL WOULDN'T ACCELERATE IN ANY GEAR. I HAD TO ROLL THE CAR BACK INTO A PARKING SPOT QUICK AS POSSIBLE AS THERE WAS ONCOMING TRAFFIC. I THEN TURNED CAR OFF THEN ON AND MORE LIGHTS ON THE DASH ILLUMINATED, ABS, BRAKE, BATTERY, AND TRACKION CONTROL AS WELL. I TURNED THE CAR OFF TO THEN TRY RESTARTING AGAIN AND WOULDN'T DO ANYTHING AS, COMPLETELY DEAD. HAD TO LEAVE THE CAR OVERNIGHT PARKED TIL THE FOLLOWING DAY FOR A TOW SINCE IT NEVER STARTED BACK UP. WAITING ON WHAT CAUSED THIS PROBLEM, DEFINITELY UNSAFE, COULD HAVE CAUSED A ACCIDENT DUE TO GOING INTO A NEUTRAL LIKE MODE AS DRIVING ONTO A MAIN ROAD AND NEAR A HIGHWAY
NHTSA ODI #11207279
65,804 miles · Apr 12, 2019
Air BagsUnknown Or Other
AIRBAG LIGHT FLASHING, WILL NOT TURN OFF, ALSO MY TIRE PRESSURE LIGHT WILL NOT TURN OFF, THAT HAS BEEN ON FOR A YEAR.
NHTSA ODI #11195885
124,000 miles · Mar 3, 2019
Unknown Or Other
CATALYTIC MUFFLER CONVERTER SYSTEM, CAUSING MY CHECK ENGINE LIGHT TO STAY VISIBLE. THIS JUST RECENTLY HAPPENED.,AS THE VEHICLE IN MOTION OVER A PERIOD OF TIME.HAD IT CHECKED OUT, N UPON DEALER
NHTSA ODI #11183744
170,000 miles · Nov 9, 2018
Unknown Or Other
MOONROOF EXPLODED GOING 65MPH DOWN A 4 LANE HIGHWAY
NHTSA ODI #11150322
Mileage unknown · Aug 8, 2018
Service BrakesSuspensionUnknown Or Other
I PURCHASED THE NISSAN 11 FEB, 2016 I AM MILITARY AND WENT AWAY TO SERBIA WAS BACK FOR A FEW WEEKS AND GOT DEPLOYED AGAIN TO JORDAN. MY VEHICLE WAS CLEANED AND WAS IN A GARAGE DURING MY DEPLOYMENT. SINCE BEING BACK I HAVE DRIVEN BACK AND FORTH FROM VA TO OH FOR WORK MY BACK BREAKS STARTED TO MAKE NOISE SO I HAD THEM REPLACED W…
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I PURCHASED THE NISSAN 11 FEB, 2016 I AM MILITARY AND WENT AWAY TO SERBIA WAS BACK FOR A FEW WEEKS AND GOT DEPLOYED AGAIN TO JORDAN. MY VEHICLE WAS CLEANED AND WAS IN A GARAGE DURING MY DEPLOYMENT. SINCE BEING BACK I HAVE DRIVEN BACK AND FORTH FROM VA TO OH FOR WORK MY BACK BREAKS STARTED TO MAKE NOISE SO I HAD THEM REPLACED WHEN THE TIRES WERE REMOVED I SEEN THE UNDER BODY FOR THE FIRST TIME. BROUGHT IT TO NISSAN WERE THEY DEEMED IT NON DRIVE ABLE AND SAID THAT THIS WAS NOT AN ISSUE THAT ARISES WITHIN THE TIME FRAME OF HAVING MY VEHICLE IT IS EXTREMELY EXCESSIVE RUST TO THE POINT WERE IT HAS EATEN AWAY THE SUB FRAME AND THAT THE WAIKEM DEALERSHIP SOLD ME A DEATH TRAP.
NHTSA ODI #11118503
117,000 miles · Jul 25, 2018
Unknown Or Other
NISSAN MURANO 2009 WILL STOP SUDDENLY : UNDER THE LIGHT, ON THE HIGHWAY AFTER THE ABS LIGHT TURN ON. NISSAN RECALLS THE CAR FOR THIS ISSUES BUT THEIR MECHANICS ARE UNABLE TO FIX THE CAR. THE VEHICLE WILL STOP SUDDENLY ON ANY ROAD TRAVELING.
NHTSA ODI #11113639
79,300 miles · Apr 17, 2018
Service BrakesUnknown Or Other
BRAKE PEDAL NEEDS TO GO DOWN TO THE FLOOR IN ORDER TO STOP. I WAS DRIVING ON A NEIGHBORHOOD STREET APPLIED BRAKES AHEAD OF A STOP SIGN BEFORE ENTERING A 2 LANE GEORGETOWN RD. HIGHWAY. ZIP 28469 TO MAKE A RIGHT TURN. WHEN APPROACHING NEXT LIGHT 1 MILE AWAY I WAS AFRAID THE BRAKES WOULD FAIL. . BRAKES WENT BACK TO NORMAL NOW. STIL…
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BRAKE PEDAL NEEDS TO GO DOWN TO THE FLOOR IN ORDER TO STOP. I WAS DRIVING ON A NEIGHBORHOOD STREET APPLIED BRAKES AHEAD OF A STOP SIGN BEFORE ENTERING A 2 LANE GEORGETOWN RD. HIGHWAY. ZIP 28469 TO MAKE A RIGHT TURN. WHEN APPROACHING NEXT LIGHT 1 MILE AWAY I WAS AFRAID THE BRAKES WOULD FAIL. . BRAKES WENT BACK TO NORMAL NOW. STILL DO NOT TRUST CAR. YESTERDAY, APRIL 16, 2018AS CHECKED BY CAR REPAIR BUSINESS AND SAID THE ABS COMPUTER ACTIVATOR WAS NOT WORKING. NISSSAN WOULD NOT LET HIM ACCESS ABS COMPUTER T0O RESET NUMBERS. THIS IS VERY EXPENSIVE TO REPAIR AND SHOULD NOT BE A PROBLEM. I AM SCARED TO DRIVE THIS CAR. READ THIS HAS BEEN INVESTIGATED SINCE MAY 2017. IS THERE A RECALL ON 2009 NISSAN MURANO YET? PLEASE CONTACT US ABOUT YOUR INVESTIGATION RESULTS.
NHTSA ODI #11088670
79,000 miles · Jan 23, 2018
Unknown Or Other
BRAKE PEDAL LOST PRESSURE AND PEDAL WENT TO THE FLOOR CAUSING A VERY LONG STOPPING DISTANCE. INTERMITTENT PROBLEM. APPEARS TO HAPPEN WHEN I SKID SLIGHTLY WHILE STOPPING LIKE ON SAND ON THE ROAD AND IT CAUSES THE ABS TO KICK IN BUT IT WILL NOT DISENGAGE. TOO TO MECHANIC TO HAVE IT CHECKED, TURNED IT OFF AND LATER WHEN THEY WENT T…
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BRAKE PEDAL LOST PRESSURE AND PEDAL WENT TO THE FLOOR CAUSING A VERY LONG STOPPING DISTANCE. INTERMITTENT PROBLEM. APPEARS TO HAPPEN WHEN I SKID SLIGHTLY WHILE STOPPING LIKE ON SAND ON THE ROAD AND IT CAUSES THE ABS TO KICK IN BUT IT WILL NOT DISENGAGE. TOO TO MECHANIC TO HAVE IT CHECKED, TURNED IT OFF AND LATER WHEN THEY WENT TO CHECK IT THE PEDAL HAD RETURNED
NHTSA ODI #11064464
Official recalls
4Dec 19, 2018
Nissan of North America, Inc (Nissan) is recalling certain 2009 Murano vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
Consequence & remedy
Consequence: If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Remedy: Nissan has notified owners, and dealers will flush the brake system with DOT 4 fluid. The HCU will then be tested to detect a possible stuck valve condition. If necessary, the HCU will be replaced, free of charge. The recall began February 7, 2019. Owners may contact Nissan customer service at 1-800-867-7669.
Oct 5, 2009
NISSAN IS RECALLING CERTAIN MODEL YEAR 2008-2010 VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, IOWA, ILLINOIS, INDIANA, MASSACHUSETTS, MAINE, MARYLAND, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON D.C., WEST VIRGINIA AND WISCONSIN. THE MATERIAL IN THE NUT USED TO SECURE THE SENSOR-TRANSMITTER OF THE TIRE PRESSURE MONITORING SYSTEM (TPMS) MAY CORRODE AND POTENTIALLY CRACK IN AREAS WITH HEAVY CONCENTRATIONS OF ROAD SALT. IF THIS OCCURS, THE NUT MAY COME OUT OF THE SENSOR-TRANSMITTER AND THE TPMS LAMP WILL ILLUMINATE.
Consequence & remedy
Consequence: IF THE TPMS LAMP IS DISREGARDED AND THE VEHICLE CONTINUES TO BE DRIVEN IN THIS CONDITION, THE TIRE WILL QUICKLY LOSE AIR PRESSURE AT A CONSISTENT RATE RESULTING IN A FLAT TIRE INCREASING THE RISK OF A CRASH.
Remedy: THE DEALER WILL REPLACE THE TPMS NUT WITH A NEW, MORE ROBUST NUT. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OR BEFORE NOVEMBER 9, 2009. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261 AND INFINITI AT 1-800-662-6200.
Oct 7, 2008
NISSAN IS RECALLING 204,361 MY 2007-2008 ALTIMA, ALTIMA HYBRID, 350Z, 350Z ROADSTER, MY 2008 ALTIMA COUPE, ROGUE, MY 2009 MURANO, AND INFINITI MY 2007-2008 G35 SEDAN, MY 2008 G37 COUPE AND EX35 PASSENGER VEHICLES EQUIPPED WITH CONTINENTAL AUTOMOTIVE SYSTEMS' OCCUPANT CLASSIFICATION SYSTEM (OCS) CONTROL UNITS. A VARISTOR IN THE OCS CONTROL UNIT LOCATED IN THE PASSENGER SEAT CUSHION MAY HAVE BEEN MANUFACTURED OUT OF SPECIFICATION. UNDER CERTAIN CONDITIONS, THIS COULD CAUSE AN INTERRUPTION OF SIGNAL BETWEEN THE OCS AND THE AIR BAG CONTROL UNIT (ACU).
Consequence & remedy
Consequence: THIS COULD RESULT IN THE PASSENGER AIR BAG BEING SUPPRESSED WHICH COULD FAIL TO PROVIDE ADEQUATE PROTECTION IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL TEST THE SIGNAL BETWEEN THE OCS AND ACU SYSTEMS USING A SPECIAL TOOL TO CHECK THAT IT IS FUNCTIONING AS DESIGNED. IF NECESSARY, THE SEAT CUSHION (CONTAINING OCS HARDWARE) WILL BE REPLACED WITH A NEW ONE MANUFACTURED TO SPECIFICATION. THE RECALL BEGAN ON NOVEMBER 4, 2008. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.
Additional source detail variants (2)
Electrical System:software
NISSAN IS RECALLING 204,361 MY 2007-2008 ALTIMA, ALTIMA HYBRID, 350Z, 350Z ROADSTER, MY 2008 ALTIMA COUPE, ROGUE, MY 2009 MURANO, AND INFINITI MY 2007-2008 G35 SEDAN, MY 2008 G37 COUPE AND EX35 PASSENGER VEHICLES EQUIPPED WITH CONTINENTAL AUTOMOTIVE SYSTEMS' OCCUPANT CLASSIFICATION SYSTEM (OCS) CONTROL UNITS. A VARISTOR IN THE OCS CONTROL UNIT LOCATED IN THE PASSENGER SEAT CUSHION MAY HAVE BEEN MANUFACTURED OUT OF SPECIFICATION. UNDER CERTAIN CONDITIONS, THIS COULD CAUSE AN INTERRUPTION OF SIGNAL BETWEEN THE OCS AND THE AIR BAG CONTROL UNIT (ACU).
Consequence: THIS COULD RESULT IN THE PASSENGER AIR BAG BEING SUPPRESSED WHICH COULD FAIL TO PROVIDE ADEQUATE PROTECTION IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL TEST THE SIGNAL BETWEEN THE OCS AND ACU SYSTEMS USING A SPECIAL TOOL TO CHECK THAT IT IS FUNCTIONING AS DESIGNED. IF NECESSARY, THE SEAT CUSHION (CONTAINING OCS HARDWARE) WILL BE REPLACED WITH A NEW ONE MANUFACTURED TO SPECIFICATION. THE RECALL BEGAN ON NOVEMBER 4, 2008. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.
Air Bags
NISSAN IS RECALLING 204,361 MY 2007-2008 ALTIMA, ALTIMA HYBRID, 350Z, 350Z ROADSTER, MY 2008 ALTIMA COUPE, ROGUE, MY 2009 MURANO, AND INFINITI MY 2007-2008 G35 SEDAN, MY 2008 G37 COUPE AND EX35 PASSENGER VEHICLES EQUIPPED WITH CONTINENTAL AUTOMOTIVE SYSTEMS' OCCUPANT CLASSIFICATION SYSTEM (OCS) CONTROL UNITS. A VARISTOR IN THE OCS CONTROL UNIT LOCATED IN THE PASSENGER SEAT CUSHION MAY HAVE BEEN MANUFACTURED OUT OF SPECIFICATION. UNDER CERTAIN CONDITIONS, THIS COULD CAUSE AN INTERRUPTION OF SIGNAL BETWEEN THE OCS AND THE AIR BAG CONTROL UNIT (ACU).
Consequence: THIS COULD RESULT IN THE PASSENGER AIR BAG BEING SUPPRESSED WHICH COULD FAIL TO PROVIDE ADEQUATE PROTECTION IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL TEST THE SIGNAL BETWEEN THE OCS AND ACU SYSTEMS USING A SPECIAL TOOL TO CHECK THAT IT IS FUNCTIONING AS DESIGNED. IF NECESSARY, THE SEAT CUSHION (CONTAINING OCS HARDWARE) WILL BE REPLACED WITH A NEW ONE MANUFACTURED TO SPECIFICATION. THE RECALL BEGAN ON NOVEMBER 4, 2008. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.
Feb 12, 2008
NISSAN IS RECALLING 16,365 MY 2008 INFINITI EX35 AND MY 2009 NISSAN MURANO VEHICLES. DUE TO INCORRECT SOFTWARE PROGRAMMING, THE AIR BAG CONTROL UNIT (ACU) MAY CAUSE THE PASSENGER AIR BAG NOT TO OPERATE AS DESIGNED IF THE VEHICLE BATTERY BECOMES SIGNIFICANTLY DISCHARGED.
Consequence & remedy
Consequence: THIS COULD RESULT IN THE PASSENGER AIR BAG NOT INFLATING IN A CRASH IN WHICH IT WAS DESIGNED TO DO SO, AND INCREASING THE RISK OF INJURY.
Remedy: DEALERS WILL REPROGRAM THE ACU IN AFFECTED VEHICLES. THE RECALL BEGAN ON FEBRUARY 19, 2008. OWNERS MAY CONTACT INFINITI AT 1-800-662-6200 OR NISSAN AT 1-800-647-7261.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA18001 · Extended Braking Distances
Opened Apr 18, 2018 · Closed Jan 17, 2023
Status: closed (inferred from source dates) · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip
On April 18, 2018, the Office of Defects Investigation (ODI) opened Engineering Analysis (EA) 18-001 to investigate reports of braking concerns in model year (MY) 2009 Nissan Murano vehicles. A failure of the hydraulic control unit (HCU) portion of the antilock brake system (ABS), which involves improper operation of an internal hydraulic control valve(s), can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness. Tier-one supplier Continental manufactured the HCU for Nissan.The corrosion-preventive, zinc coating used on the armatures of the normally closed (NC) valves within ABS HCU may react with brake fluids lacking sufficient corrosion-preventative additives. This reaction can cause the formation of a gelatinous material, which may cause the NC valves to close slowly. Over time, the gel can solidify to an extent such that the spring used to return the valve to the closed position may not be able to overcome the gel buildup, allowing the NC valve to remain open. If any of the four NC valves remains open, fluid will be diverted to one or two accumulator(s). This misdirected fluid has the net effect of causing brake pedal travel to increase, however enough stroke remains in the pedal to generate braking force. Although the hydraulic braking system remains intact and full braking force is maintained once the pedal travels the additional distance, when this condition occurs, the initial increase in brake pedal travel could result in increased stopping distance. An existing Nissan Service Campaign was launched for MY 2009 vehicles built prior to 11/1/2007. After consultation with ODI as part of EA18-001, Nissan decided to expand this population to the full range of MY2009 Murano vehicles. Later Murano vehicles exhibit significantly lower rates of malfunction.During this investigation 156 complaints were identified that related to the braking concern. Within the complainants 2 allege crashes with 4 injuries. The Nissan reports from investigation Information Request letter responses, were similar in content and identified 870 reports with 16 crashes and no injuries.On December 19, 2018, Nissan notified ODI it would conduct a safety recall (18V916) to remedy the ABS modules on certain MY 2009 Nissan Murano vehicles. The remedy procedure involves dealers flushing the brake system with DOT 4 fluid. The HCU will then be tested to detect a possible stuck valve condition. If necessary, the HCU will be replaced. The 2010-14 Murano SUVs outside the recall population and equipped with zinc-coated armatures will be inspected under a service campaign P0A08 using the same procedure as recall 18V916.Continental HCUs with a redesigned armature coating were phased into new vehicle production after December 2014 and do not appear to be experiencing corrosion. The recall action initiated by the manufacturer appears to address the safety risks of concern to ODI. Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or MY vehicles outside of the recall scope. The agency reserves the right to take further action if warranted by the circumstances.For a complete summary of this investigation and related consumer complaints, please see attached closing resume document.
PE17002 · Extended Braking Distances
Opened May 3, 2017 · Closed May 4, 2018
Status: closed (inferred from source dates) · Service Brakes; Service Brakes, Air:antilock; Service Brakes, Air:antilock:control Unit/module
The Office of Defects Investigation (ODI) is closing this Preliminary Evaluation and upgrading to an Engineering Analysis (EA) 18-001.During the PE, ODI requested and reviewed information provided by Nissan including consumer complaints and other field and technical data related to failures of the hydraulic control unit (HCU), an electro-mechanical brake system component that provides antilock braking and other functionality in the subject model year (MY) 2009 Murano.The subject failure of the HCU, which involves improper operation of an internal hydraulic control valve, can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness.Tier-one supplier Continental manufactured the HCU for Nissan.ODI currently recognizes 484 subject vehicle complaints that appear related to the alleged defect.Fourteen crash allegations, with three non-life threatening injuries are under evaluation also.ODI has been monitoring consumer complaints received, and in some cases has obtained suspect HCUs from complainants' vehicles.Recovered HCUs sent to NHTSA's Vehicle Research and Test Center (VRTC) in East Liberty, Ohio are under evaluation, and VRTC has conducted limited vehicle testing also.In a July 28, 2017 submission, Nissan acknowledged that a failure of the HCU can result in increased brake pedal travel during braking.Nissan's analysis of returned parts revealed that a zinc coating used on the normally closed valve assemblies inside the HCU may react with certain brake fluid constituents.The reaction results in the formation of a gelatinous material that can harden with time and prevent the valve from closing after opening in an ABS event.When this occurs, Nissan maintains that the hydraulic brake system remains intact and that full braking is available once the pedal travels an additional distance, about 36 mm according to Nissan.Although still under investigation, Nissan states it has not determined the condition represents an unreasonable risk to motor vehicle safety, citing low rate and vehicle age as additional factors.In March 2018, Nissan began conducting a customer satisfaction campaign on certain MY 2009 Murano to service (flush and replace the brake fluid), and then test and replace the HCU as needed.The campaign is being conducted free of charge to customers.During the EA, ODI will request VRTC continue to evaluate the cause and consequence of HCU failures, including the affects of multi-valve failures.ODI will further study the potential scope of the alleged defect as it understands similar HCUs and brake fluid is used in other MY Muranos, and potentially in other Nissan models as well.ODI notes that improved valve coatings were introduced on Nissan HCUs at some subsequent stage.
Additional source detail variants (3)
Service Brakes, Air:antilock:control Unit/module
The Office of Defects Investigation (ODI) is closing this Preliminary Evaluation and upgrading to an Engineering Analysis (EA) 18-001.During the PE, ODI requested and reviewed information provided by Nissan including consumer complaints and other field and technical data related to failures of the hydraulic control unit (HCU), an electro-mechanical brake system component that provides antilock braking and other functionality in the subject model year (MY) 2009 Murano.The subject failure of the HCU, which involves improper operation of an internal hydraulic control valve, can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness.Tier-one supplier Continental manufactured the HCU for Nissan.ODI currently recognizes 484 subject vehicle complaints that appear related to the alleged defect.Fourteen crash allegations, with three non-life threatening injuries are under evaluation also.ODI has been monitoring consumer complaints received, and in some cases has obtained suspect HCUs from complainants' vehicles.Recovered HCUs sent to NHTSA's Vehicle Research and Test Center (VRTC) in East Liberty, Ohio are under evaluation, and VRTC has conducted limited vehicle testing also.In a July 28, 2017 submission, Nissan acknowledged that a failure of the HCU can result in increased brake pedal travel during braking.Nissan's analysis of returned parts revealed that a zinc coating used on the normally closed valve assemblies inside the HCU may react with certain brake fluid constituents.The reaction results in the formation of a gelatinous material that can harden with time and prevent the valve from closing after opening in an ABS event.When this occurs, Nissan maintains that the hydraulic brake system remains intact and that full braking is available once the pedal travels an additional distance, about 36 mm according to Nissan.Although still under investigation, Nissan states it has not determined the condition represents an unreasonable risk to motor vehicle safety, citing low rate and vehicle age as additional factors.In March 2018, Nissan began conducting a customer satisfaction campaign on certain MY 2009 Murano to service (flush and replace the brake fluid), and then test and replace the HCU as needed.The campaign is being conducted free of charge to customers.During the EA, ODI will request VRTC continue to evaluate the cause and consequence of HCU failures, including the affects of multi-valve failures.ODI will further study the potential scope of the alleged defect as it understands similar HCUs and brake fluid is used in other MY Muranos, and potentially in other Nissan models as well.ODI notes that improved valve coatings were introduced on Nissan HCUs at some subsequent stage.
Service Brakes, Air:antilock
The Office of Defects Investigation (ODI) is closing this Preliminary Evaluation and upgrading to an Engineering Analysis (EA) 18-001.During the PE, ODI requested and reviewed information provided by Nissan including consumer complaints and other field and technical data related to failures of the hydraulic control unit (HCU), an electro-mechanical brake system component that provides antilock braking and other functionality in the subject model year (MY) 2009 Murano.The subject failure of the HCU, which involves improper operation of an internal hydraulic control valve, can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness.Tier-one supplier Continental manufactured the HCU for Nissan.ODI currently recognizes 484 subject vehicle complaints that appear related to the alleged defect.Fourteen crash allegations, with three non-life threatening injuries are under evaluation also.ODI has been monitoring consumer complaints received, and in some cases has obtained suspect HCUs from complainants' vehicles.Recovered HCUs sent to NHTSA's Vehicle Research and Test Center (VRTC) in East Liberty, Ohio are under evaluation, and VRTC has conducted limited vehicle testing also.In a July 28, 2017 submission, Nissan acknowledged that a failure of the HCU can result in increased brake pedal travel during braking.Nissan's analysis of returned parts revealed that a zinc coating used on the normally closed valve assemblies inside the HCU may react with certain brake fluid constituents.The reaction results in the formation of a gelatinous material that can harden with time and prevent the valve from closing after opening in an ABS event.When this occurs, Nissan maintains that the hydraulic brake system remains intact and that full braking is available once the pedal travels an additional distance, about 36 mm according to Nissan.Although still under investigation, Nissan states it has not determined the condition represents an unreasonable risk to motor vehicle safety, citing low rate and vehicle age as additional factors.In March 2018, Nissan began conducting a customer satisfaction campaign on certain MY 2009 Murano to service (flush and replace the brake fluid), and then test and replace the HCU as needed.The campaign is being conducted free of charge to customers.During the EA, ODI will request VRTC continue to evaluate the cause and consequence of HCU failures, including the affects of multi-valve failures.ODI will further study the potential scope of the alleged defect as it understands similar HCUs and brake fluid is used in other MY Muranos, and potentially in other Nissan models as well.ODI notes that improved valve coatings were introduced on Nissan HCUs at some subsequent stage.
Service Brakes
The Office of Defects Investigation (ODI) is closing this Preliminary Evaluation and upgrading to an Engineering Analysis (EA) 18-001.During the PE, ODI requested and reviewed information provided by Nissan including consumer complaints and other field and technical data related to failures of the hydraulic control unit (HCU), an electro-mechanical brake system component that provides antilock braking and other functionality in the subject model year (MY) 2009 Murano.The subject failure of the HCU, which involves improper operation of an internal hydraulic control valve, can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness.Tier-one supplier Continental manufactured the HCU for Nissan.ODI currently recognizes 484 subject vehicle complaints that appear related to the alleged defect.Fourteen crash allegations, with three non-life threatening injuries are under evaluation also.ODI has been monitoring consumer complaints received, and in some cases has obtained suspect HCUs from complainants' vehicles.Recovered HCUs sent to NHTSA's Vehicle Research and Test Center (VRTC) in East Liberty, Ohio are under evaluation, and VRTC has conducted limited vehicle testing also.In a July 28, 2017 submission, Nissan acknowledged that a failure of the HCU can result in increased brake pedal travel during braking.Nissan's analysis of returned parts revealed that a zinc coating used on the normally closed valve assemblies inside the HCU may react with certain brake fluid constituents.The reaction results in the formation of a gelatinous material that can harden with time and prevent the valve from closing after opening in an ABS event.When this occurs, Nissan maintains that the hydraulic brake system remains intact and that full braking is available once the pedal travels an additional distance, about 36 mm according to Nissan.Although still under investigation, Nissan states it has not determined the condition represents an unreasonable risk to motor vehicle safety, citing low rate and vehicle age as additional factors.In March 2018, Nissan began conducting a customer satisfaction campaign on certain MY 2009 Murano to service (flush and replace the brake fluid), and then test and replace the HCU as needed.The campaign is being conducted free of charge to customers.During the EA, ODI will request VRTC continue to evaluate the cause and consequence of HCU failures, including the affects of multi-valve failures.ODI will further study the potential scope of the alleged defect as it understands similar HCUs and brake fluid is used in other MY Muranos, and potentially in other Nissan models as well.ODI notes that improved valve coatings were introduced on Nissan HCUs at some subsequent stage.
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