NHTSA owner reports · September 18, 2026 snapshot.
Service Brakes complaints
253 reportsClear category filter129,000 miles · Jan 9, 2017
Service Brakes
2009 NISSAN MURANO LOSES BRAKE PRESSURE AFTER HITTING BUMPS WHILE BRAKING. BRAKE PEDAL GOES SOFT AND DRIVER IS REQUIRED TO PUSH BRAKE PEDAL 3/4 OF PEDAL TRAVEL BEFORE BRAKES ENACT. WE'VE OWNED THIS VEHICLE 05/2015 AND THIS IS THE 4TH RIME THIS HAS HAPPENED. VEHICLE IS IN THIS CONDITION PRESENTLY. ONCE STOPPED THE VEHICLE STAYS P…
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2009 NISSAN MURANO LOSES BRAKE PRESSURE AFTER HITTING BUMPS WHILE BRAKING. BRAKE PEDAL GOES SOFT AND DRIVER IS REQUIRED TO PUSH BRAKE PEDAL 3/4 OF PEDAL TRAVEL BEFORE BRAKES ENACT. WE'VE OWNED THIS VEHICLE 05/2015 AND THIS IS THE 4TH RIME THIS HAS HAPPENED. VEHICLE IS IN THIS CONDITION PRESENTLY. ONCE STOPPED THE VEHICLE STAYS PUT. THE SYMPTOM CORRECTS ITSELF BETWEEN A FEW HOURS TO 1-2 DAYS. I'VE HAD A LOCAL DEALER LOOK AT VEHICLE BUT SYMPTOM WAS GONE ON ARRIVAL. AT THEIR SUGGESTION, THEY REPLACED THE BRAKES. IT'S VERY SPORADIC AS TO WHEN IT HAPPENS OR THE SEVERITY OF THE BUMPS TO CAUSE ISSUE. THE BRAKES FLUID IS CLEAN AND AT PROPER LEVEL, ROTORS ARE IN GOOD SHAPE, AND NO WARNING OR ABS LIGHTS ON DASHBOARD. THERE ALSO HAS BEEN NO CODES THROWN BY COMPUTER. I REMOVED AND RESEATED ABS FUSE BUT ISSUE STILL REMAINS. A QUICK ONLINE SEARCH REVEALS MULTIPLE OWNERS HAVING SAME ISSUE SINCE AT LEAST 2010. ALTHOUGH THE BRAKES DON'T FAIL ENTIRELY, IT CAN CAUSE ACCIDENTS WHEN PEDAL TRAVEL REQUIREMENTS CHANGE UPON BRAKING. IT MAY BE A PRE-CURSOR TO A COMPLETE FAILURE IF NOT ADDRESSED. *TR
NHTSA ODI #10943991
Mileage unknown · Jan 8, 2017
Service Brakes
AFTER EVERY TIME THE ABS HAS BEEN ENGAGED FROM SLIDING ON ICE/SNOW ETC, THE BRAKES ARE EXTREMELY SOFT AND SPONGY. LASTS ABOUT A WEEK OR SO BEFORE THE BRAKES RETURN TO NORMAL. PREVIOUSLY HAD DEALERSHIP LOOK AT THE PROBLEM BUT THEY WERE UNABLE TO FIND THE CAUSE. HAS BEEN GOING ON FOR AT LEAST THE LAST FEW YEARS
NHTSA ODI #10943704
137,000 miles · Jan 3, 2017
Service Brakes
WE HAVE HAD TWO INCIDENTS NOW WHERE THE BRAKES HAVE FAILED ON OUR 2009 MURANO. AFTER HITTING A POT HOLE WHILE ENTERING AN INTERSECTION, I TRIED TO TURN RIGHT. I WENT TO HIT MY BRAKES IN THE TURN BUT FOUND THEY WERE NOT WORKING. I PUSHED THE PEDAL TO THE FLOOR WITH NO CHANGE. I THEN REPEATEDLY PUMPED THE BREAKS TO GET SOME KIN…
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WE HAVE HAD TWO INCIDENTS NOW WHERE THE BRAKES HAVE FAILED ON OUR 2009 MURANO. AFTER HITTING A POT HOLE WHILE ENTERING AN INTERSECTION, I TRIED TO TURN RIGHT. I WENT TO HIT MY BRAKES IN THE TURN BUT FOUND THEY WERE NOT WORKING. I PUSHED THE PEDAL TO THE FLOOR WITH NO CHANGE. I THEN REPEATEDLY PUMPED THE BREAKS TO GET SOME KIND OF TRACTION AND WAS EVENTUALLY ABLE TO COME TO A STOP. BECAUSE OF MY LOCATION IN THE INTERSECTION, I THEN HAD TO CONTINUE TO CLEAR THE AREA. THE BRAKES CONTINUED TO BE "SOFT" UNTIL I WAS ABLE TO GET TO A SAFE PLACE. I TURNED THE VEHICLE OFF AND RESTARTED AFTER SEVERAL MINUTES. THE BRAKE SYSTEM APPEARED TO RESET AND I HAD NO FURTHER PROBLEMS. THE FIRST OCCURRENCE WITH BRAKES FAILING WAS SEVERAL WEEKS AGO, THE SAME THING HAPPENED WHILE MY DAUGHTER WAS DRIVING. SHE HIT A BUMP IN THE ROAD, AND THEN LOST ALL BRAKING. HER SPEED WAS MINIMAL AND SHE WAS ABLE TO STOP. THE VEHICLE WAS TURNED OFF AND RESTARTED AND THERE WERE NO OTHER PROBLEMS UNTIL TODAY. NEW BRAKES AND ROTORS WERE PUT ON APPROXIMATELY 9 MONTHS AGO. *TR
NHTSA ODI #10939532
106,000 miles · Dec 30, 2016
EngineService Brakes
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING 60 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE ACCELERATED INSTEAD. EACH TIME THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE WOULD ACCELERATE AT A HIGH SPEED. THE BRAKE PEDAL WAS DEPRESSED TO THE FLOOR. THE CONTACT PLACED THE VEHICLE IN PARK, BUT THE ENGINE KEPT REVVIN…
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TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING 60 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE ACCELERATED INSTEAD. EACH TIME THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE WOULD ACCELERATE AT A HIGH SPEED. THE BRAKE PEDAL WAS DEPRESSED TO THE FLOOR. THE CONTACT PLACED THE VEHICLE IN PARK, BUT THE ENGINE KEPT REVVING. THE CONTACT WAS ABLE TO TURN THE VEHICLE OFF, BUT ONCE IT RESTARTED, THE RPMS KEPT INCREASING AND A POPPING SOUND WAS HEARD. THE VEHICLE WAS TURNED OFF AGAIN AND OPERATED NORMALLY WHEN IT WAS RESTARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 106,000.
NHTSA ODI #10938849
99,000 miles · Dec 29, 2016
Service Brakes
THE BRAKES IN OUR 2009 NISSAN MURANO INTERMITTENTLY FAIL ABOUT ONCE OR TWICE A MONTH. WHEN A FAILURE OCCURS THE BRAKE PEDAL GOES DOWN TO THE FLOOR AND THE VEHICLE SLOWS, BUT DOES NOT STOP. SEVERAL OCCURRENCES REQUIRED A SWERVE OFF THE ROAD TO AVOID A COLLISION. SEVERAL, BUT NOT ALL OF THESE OCCURRENCES WERE PRECEDED BY A JOLT…
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THE BRAKES IN OUR 2009 NISSAN MURANO INTERMITTENTLY FAIL ABOUT ONCE OR TWICE A MONTH. WHEN A FAILURE OCCURS THE BRAKE PEDAL GOES DOWN TO THE FLOOR AND THE VEHICLE SLOWS, BUT DOES NOT STOP. SEVERAL OCCURRENCES REQUIRED A SWERVE OFF THE ROAD TO AVOID A COLLISION. SEVERAL, BUT NOT ALL OF THESE OCCURRENCES WERE PRECEDED BY A JOLT TO THE VEHICLE (POTHOLE, RAILROAD TRACK, ETC.). NO WARNING LIGHTS OR ABS LIGHTS COME ON AND NO ERROR CODES ARE SET. THE CONDITION LASTS FOR A FEW MINUTES TO A FEW HOURS THEN RETURNS TO COMPLETELY NORMAL OPERATION. THE LOCAL NISSAN DEALERSHIP CANNOT FIND ANYTHING WRONG WITH THE VEHICLE AND WERE UNABLE OR UNWILLING TO HELP.
NHTSA ODI #10938572
43,000 miles · Dec 15, 2016
Service Brakes
AFTER GOING OVER A BUMP IN THE ROAD WHILE BRAKING, THE BRAKE PEDAL BECAME VERY SOFT, REQUIRING THAT ONE PUSH THE BRAKE PEDAL ALMOST COMPLETELY TO THE FLOOR IN ORDER TO STOP THE CAR. THE BRAKES DID STOP THE CAR BUT REQUIRED GREAT FORCE, AND THE PEDAL WENT TO THE FLOOR. RETURNED TO NORMAL OVERNIGHT. THREE WEEKS LATER SAME THING HA…
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AFTER GOING OVER A BUMP IN THE ROAD WHILE BRAKING, THE BRAKE PEDAL BECAME VERY SOFT, REQUIRING THAT ONE PUSH THE BRAKE PEDAL ALMOST COMPLETELY TO THE FLOOR IN ORDER TO STOP THE CAR. THE BRAKES DID STOP THE CAR BUT REQUIRED GREAT FORCE, AND THE PEDAL WENT TO THE FLOOR. RETURNED TO NORMAL OVERNIGHT. THREE WEEKS LATER SAME THING HAPPENED AGAIN, THIS TIME AFTER HITTING A POTHOLE. WENT AWAY AFTER SEVERAL DAYS. THIRD TIME HAPPENED WITHOUT HITTING ANY BUMPS. DEALER SAYS IT IS ABS ACTUATOR AND WILL COST $2500 TO FIX. UNLESS IT IS FIXED, THOUGH, THE BRAKE PEDAL GOES TO THE FLOOR WITHOUT EVEN SLOWING THE CAR DOWN UNTIL THE LAST SECOND, AND YOU ARE NEVER SURE IT IS GOING TO STOP AT ALL!
NHTSA ODI #10935444
73,000 miles · Dec 14, 2016
Service Brakes
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. AFTER DRIVING OVER A POTHOLE, THE BRAKES FAILED TO FUNCTION AND THE EMERGENCY BRAKE HAD TO BE APPLIED. THE DEALER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAIL…
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TL* THE CONTACT OWNS A 2009 NISSAN MURANO. AFTER DRIVING OVER A POTHOLE, THE BRAKES FAILED TO FUNCTION AND THE EMERGENCY BRAKE HAD TO BE APPLIED. THE DEALER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.
NHTSA ODI #10935209
66,000 miles · Nov 29, 2016
Service Brakes
BRAKES SUDDENLY ARE SPONGY AND SOFT. NEED TO BE DEPRESSED MUCH MORE THAN NORMAL. THIS IS A CONDITION THAT HAS APPEARED SUDDENLY. TOOK CAR TO MECHANIC AND HE REPLACED REAR BRAKES, TURNED ROTORS, AND REPLACED THE MASTER CYLINDER TWICE, BOTH RESULTING IN THE SAME SPONGY BRAKE CONDITION.
NHTSA ODI #10928683
99,000 miles · Nov 24, 2016
Service Brakes
AT APPROXIMATELY 99,000 MILES I ENCOUNTERED A LIMITED NUMBER OF INSTANCES WHEN THE BRAKE PEDAL LOST PRESSURE, BECOMING VERY "SOFT", WHILE DRIVING. THE SITUATION BECAME DANGEROUS AS THE BRAKES WERE LESS RESPONSIVE. THE BRAKE PEDAL WOULD DISPLACE SEVERAL INCHES AND THE CAR WOULD BE DIFFICULT TO STOP. AFTER PARKING FOR A PERIOD,…
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AT APPROXIMATELY 99,000 MILES I ENCOUNTERED A LIMITED NUMBER OF INSTANCES WHEN THE BRAKE PEDAL LOST PRESSURE, BECOMING VERY "SOFT", WHILE DRIVING. THE SITUATION BECAME DANGEROUS AS THE BRAKES WERE LESS RESPONSIVE. THE BRAKE PEDAL WOULD DISPLACE SEVERAL INCHES AND THE CAR WOULD BE DIFFICULT TO STOP. AFTER PARKING FOR A PERIOD, BRAKE OPERATION APPEARED TO RETURN TO NORMAL. I EVENTUALLY SUSPECTED THE ISSUE WAS TRIGGERED BY THE ABS. I TOOK TO THE DEALER, DESCRIBED THE ISSUE AND REQUESTED A BRAKE DIAGNOSTIC WHICH CONFIRMED THAT THE ABS ACTUATOR WAS DEFECTIVE. NOW FACING A REPAIR OF ~$2400 WHICH CAN'T BE AVOIDED AS HAVING THE ABS SYSTEM MALFUNCTION REPRESENTS A SIGNIFICANT HAZARD. MY DAUGHTER IS DRIVING THIS VEHICLE AT COLLEGE AND LIKELY WOULD NOT BE EXPERIENCED TO HANDLE WHAT I EXPERIENCED. WHILE AT JUST OVER 100,000 MILES, THIS VEHICLE HAS BEEN MAINTAINED VERY WELL AND THIS TYPE OF SYSTEM DEFECT SEEMS UNUSUAL AND DANGEROUS.
NHTSA ODI #10927763
42,253 miles · Nov 17, 2016
Service Brakes
WHILE DRIVING ON THE ROAD, AFTER MY CAR HIT A RACCOON THE BREAK PEDAL WENT SOFT AND LOST PRESSURE TOTALLY AND THE CAR WAS NOT STOPPING. I WAS EVENTUALLY ABLE TO GET THE CAR STOPPED AFTER A FEW HUNDRED METERS BY USING THE PARKING BREAK. THE BREAK PEDAL WAS PRESSED COMPLETELY TO THE FLOOR AND NO PRESSURE AT ALL. I WAS LUCKY TO BE…
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WHILE DRIVING ON THE ROAD, AFTER MY CAR HIT A RACCOON THE BREAK PEDAL WENT SOFT AND LOST PRESSURE TOTALLY AND THE CAR WAS NOT STOPPING. I WAS EVENTUALLY ABLE TO GET THE CAR STOPPED AFTER A FEW HUNDRED METERS BY USING THE PARKING BREAK. THE BREAK PEDAL WAS PRESSED COMPLETELY TO THE FLOOR AND NO PRESSURE AT ALL. I WAS LUCKY TO BE ABLE TO STOP THE CAR WITHOUT COLLISION WITH THE BREAK SUDDEN OUT OF CONTROL, BUT REALLY IN A PANIC WITH EXTREME CONCERNS OF MY DRIVING SAFETY. I TURNED OFF THE CAR FOR A WHILE AND TURN BACK ON, THE BREAK RETURNED TO NORMAL AND I COULD DRIVE MY CAR HOME SLOWLY. I BROUGHT MY CAR TO THE DEALER NEXT DAY AND THE ISSUE SEEMS WELL KNOWN BY THE DEALER BUT THEY HAVE NOTHING TO DO TO SOLVE IT. THIS BREAK ISSUE HAPPENED FEW TIMES BEFORE WHILE DRIVING OVER A BUMP. I FOUND THIS IS MOST LIKELY THE SAME ABS MOTOR MODULATOR ISSUE OTHERS HAVE CLAIMED, NISSAN SHOULD SET A RECALL TO FIX THIS ASAP TO AVOID TRAGEDIES ON THE ROAD.
NHTSA ODI #10926733
Official recalls
4Dec 19, 2018
Nissan of North America, Inc (Nissan) is recalling certain 2009 Murano vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
Consequence & remedy
Consequence: If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Remedy: Nissan has notified owners, and dealers will flush the brake system with DOT 4 fluid. The HCU will then be tested to detect a possible stuck valve condition. If necessary, the HCU will be replaced, free of charge. The recall began February 7, 2019. Owners may contact Nissan customer service at 1-800-867-7669.
Oct 5, 2009
NISSAN IS RECALLING CERTAIN MODEL YEAR 2008-2010 VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, IOWA, ILLINOIS, INDIANA, MASSACHUSETTS, MAINE, MARYLAND, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON D.C., WEST VIRGINIA AND WISCONSIN. THE MATERIAL IN THE NUT USED TO SECURE THE SENSOR-TRANSMITTER OF THE TIRE PRESSURE MONITORING SYSTEM (TPMS) MAY CORRODE AND POTENTIALLY CRACK IN AREAS WITH HEAVY CONCENTRATIONS OF ROAD SALT. IF THIS OCCURS, THE NUT MAY COME OUT OF THE SENSOR-TRANSMITTER AND THE TPMS LAMP WILL ILLUMINATE.
Consequence & remedy
Consequence: IF THE TPMS LAMP IS DISREGARDED AND THE VEHICLE CONTINUES TO BE DRIVEN IN THIS CONDITION, THE TIRE WILL QUICKLY LOSE AIR PRESSURE AT A CONSISTENT RATE RESULTING IN A FLAT TIRE INCREASING THE RISK OF A CRASH.
Remedy: THE DEALER WILL REPLACE THE TPMS NUT WITH A NEW, MORE ROBUST NUT. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OR BEFORE NOVEMBER 9, 2009. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261 AND INFINITI AT 1-800-662-6200.
Oct 7, 2008
NISSAN IS RECALLING 204,361 MY 2007-2008 ALTIMA, ALTIMA HYBRID, 350Z, 350Z ROADSTER, MY 2008 ALTIMA COUPE, ROGUE, MY 2009 MURANO, AND INFINITI MY 2007-2008 G35 SEDAN, MY 2008 G37 COUPE AND EX35 PASSENGER VEHICLES EQUIPPED WITH CONTINENTAL AUTOMOTIVE SYSTEMS' OCCUPANT CLASSIFICATION SYSTEM (OCS) CONTROL UNITS. A VARISTOR IN THE OCS CONTROL UNIT LOCATED IN THE PASSENGER SEAT CUSHION MAY HAVE BEEN MANUFACTURED OUT OF SPECIFICATION. UNDER CERTAIN CONDITIONS, THIS COULD CAUSE AN INTERRUPTION OF SIGNAL BETWEEN THE OCS AND THE AIR BAG CONTROL UNIT (ACU).
Consequence & remedy
Consequence: THIS COULD RESULT IN THE PASSENGER AIR BAG BEING SUPPRESSED WHICH COULD FAIL TO PROVIDE ADEQUATE PROTECTION IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL TEST THE SIGNAL BETWEEN THE OCS AND ACU SYSTEMS USING A SPECIAL TOOL TO CHECK THAT IT IS FUNCTIONING AS DESIGNED. IF NECESSARY, THE SEAT CUSHION (CONTAINING OCS HARDWARE) WILL BE REPLACED WITH A NEW ONE MANUFACTURED TO SPECIFICATION. THE RECALL BEGAN ON NOVEMBER 4, 2008. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.
Additional source detail variants (2)
Electrical System:software
NISSAN IS RECALLING 204,361 MY 2007-2008 ALTIMA, ALTIMA HYBRID, 350Z, 350Z ROADSTER, MY 2008 ALTIMA COUPE, ROGUE, MY 2009 MURANO, AND INFINITI MY 2007-2008 G35 SEDAN, MY 2008 G37 COUPE AND EX35 PASSENGER VEHICLES EQUIPPED WITH CONTINENTAL AUTOMOTIVE SYSTEMS' OCCUPANT CLASSIFICATION SYSTEM (OCS) CONTROL UNITS. A VARISTOR IN THE OCS CONTROL UNIT LOCATED IN THE PASSENGER SEAT CUSHION MAY HAVE BEEN MANUFACTURED OUT OF SPECIFICATION. UNDER CERTAIN CONDITIONS, THIS COULD CAUSE AN INTERRUPTION OF SIGNAL BETWEEN THE OCS AND THE AIR BAG CONTROL UNIT (ACU).
Consequence: THIS COULD RESULT IN THE PASSENGER AIR BAG BEING SUPPRESSED WHICH COULD FAIL TO PROVIDE ADEQUATE PROTECTION IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL TEST THE SIGNAL BETWEEN THE OCS AND ACU SYSTEMS USING A SPECIAL TOOL TO CHECK THAT IT IS FUNCTIONING AS DESIGNED. IF NECESSARY, THE SEAT CUSHION (CONTAINING OCS HARDWARE) WILL BE REPLACED WITH A NEW ONE MANUFACTURED TO SPECIFICATION. THE RECALL BEGAN ON NOVEMBER 4, 2008. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.
Air Bags
NISSAN IS RECALLING 204,361 MY 2007-2008 ALTIMA, ALTIMA HYBRID, 350Z, 350Z ROADSTER, MY 2008 ALTIMA COUPE, ROGUE, MY 2009 MURANO, AND INFINITI MY 2007-2008 G35 SEDAN, MY 2008 G37 COUPE AND EX35 PASSENGER VEHICLES EQUIPPED WITH CONTINENTAL AUTOMOTIVE SYSTEMS' OCCUPANT CLASSIFICATION SYSTEM (OCS) CONTROL UNITS. A VARISTOR IN THE OCS CONTROL UNIT LOCATED IN THE PASSENGER SEAT CUSHION MAY HAVE BEEN MANUFACTURED OUT OF SPECIFICATION. UNDER CERTAIN CONDITIONS, THIS COULD CAUSE AN INTERRUPTION OF SIGNAL BETWEEN THE OCS AND THE AIR BAG CONTROL UNIT (ACU).
Consequence: THIS COULD RESULT IN THE PASSENGER AIR BAG BEING SUPPRESSED WHICH COULD FAIL TO PROVIDE ADEQUATE PROTECTION IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL TEST THE SIGNAL BETWEEN THE OCS AND ACU SYSTEMS USING A SPECIAL TOOL TO CHECK THAT IT IS FUNCTIONING AS DESIGNED. IF NECESSARY, THE SEAT CUSHION (CONTAINING OCS HARDWARE) WILL BE REPLACED WITH A NEW ONE MANUFACTURED TO SPECIFICATION. THE RECALL BEGAN ON NOVEMBER 4, 2008. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.
Feb 12, 2008
NISSAN IS RECALLING 16,365 MY 2008 INFINITI EX35 AND MY 2009 NISSAN MURANO VEHICLES. DUE TO INCORRECT SOFTWARE PROGRAMMING, THE AIR BAG CONTROL UNIT (ACU) MAY CAUSE THE PASSENGER AIR BAG NOT TO OPERATE AS DESIGNED IF THE VEHICLE BATTERY BECOMES SIGNIFICANTLY DISCHARGED.
Consequence & remedy
Consequence: THIS COULD RESULT IN THE PASSENGER AIR BAG NOT INFLATING IN A CRASH IN WHICH IT WAS DESIGNED TO DO SO, AND INCREASING THE RISK OF INJURY.
Remedy: DEALERS WILL REPROGRAM THE ACU IN AFFECTED VEHICLES. THE RECALL BEGAN ON FEBRUARY 19, 2008. OWNERS MAY CONTACT INFINITI AT 1-800-662-6200 OR NISSAN AT 1-800-647-7261.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA18001 · Extended Braking Distances
Opened Apr 18, 2018 · Closed Jan 17, 2023
Status: closed (inferred from source dates) · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip
On April 18, 2018, the Office of Defects Investigation (ODI) opened Engineering Analysis (EA) 18-001 to investigate reports of braking concerns in model year (MY) 2009 Nissan Murano vehicles. A failure of the hydraulic control unit (HCU) portion of the antilock brake system (ABS), which involves improper operation of an internal hydraulic control valve(s), can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness. Tier-one supplier Continental manufactured the HCU for Nissan.The corrosion-preventive, zinc coating used on the armatures of the normally closed (NC) valves within ABS HCU may react with brake fluids lacking sufficient corrosion-preventative additives. This reaction can cause the formation of a gelatinous material, which may cause the NC valves to close slowly. Over time, the gel can solidify to an extent such that the spring used to return the valve to the closed position may not be able to overcome the gel buildup, allowing the NC valve to remain open. If any of the four NC valves remains open, fluid will be diverted to one or two accumulator(s). This misdirected fluid has the net effect of causing brake pedal travel to increase, however enough stroke remains in the pedal to generate braking force. Although the hydraulic braking system remains intact and full braking force is maintained once the pedal travels the additional distance, when this condition occurs, the initial increase in brake pedal travel could result in increased stopping distance. An existing Nissan Service Campaign was launched for MY 2009 vehicles built prior to 11/1/2007. After consultation with ODI as part of EA18-001, Nissan decided to expand this population to the full range of MY2009 Murano vehicles. Later Murano vehicles exhibit significantly lower rates of malfunction.During this investigation 156 complaints were identified that related to the braking concern. Within the complainants 2 allege crashes with 4 injuries. The Nissan reports from investigation Information Request letter responses, were similar in content and identified 870 reports with 16 crashes and no injuries.On December 19, 2018, Nissan notified ODI it would conduct a safety recall (18V916) to remedy the ABS modules on certain MY 2009 Nissan Murano vehicles. The remedy procedure involves dealers flushing the brake system with DOT 4 fluid. The HCU will then be tested to detect a possible stuck valve condition. If necessary, the HCU will be replaced. The 2010-14 Murano SUVs outside the recall population and equipped with zinc-coated armatures will be inspected under a service campaign P0A08 using the same procedure as recall 18V916.Continental HCUs with a redesigned armature coating were phased into new vehicle production after December 2014 and do not appear to be experiencing corrosion. The recall action initiated by the manufacturer appears to address the safety risks of concern to ODI. Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or MY vehicles outside of the recall scope. The agency reserves the right to take further action if warranted by the circumstances.For a complete summary of this investigation and related consumer complaints, please see attached closing resume document.
PE17002 · Extended Braking Distances
Opened May 3, 2017 · Closed May 4, 2018
Status: closed (inferred from source dates) · Service Brakes; Service Brakes, Air:antilock; Service Brakes, Air:antilock:control Unit/module
The Office of Defects Investigation (ODI) is closing this Preliminary Evaluation and upgrading to an Engineering Analysis (EA) 18-001.During the PE, ODI requested and reviewed information provided by Nissan including consumer complaints and other field and technical data related to failures of the hydraulic control unit (HCU), an electro-mechanical brake system component that provides antilock braking and other functionality in the subject model year (MY) 2009 Murano.The subject failure of the HCU, which involves improper operation of an internal hydraulic control valve, can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness.Tier-one supplier Continental manufactured the HCU for Nissan.ODI currently recognizes 484 subject vehicle complaints that appear related to the alleged defect.Fourteen crash allegations, with three non-life threatening injuries are under evaluation also.ODI has been monitoring consumer complaints received, and in some cases has obtained suspect HCUs from complainants' vehicles.Recovered HCUs sent to NHTSA's Vehicle Research and Test Center (VRTC) in East Liberty, Ohio are under evaluation, and VRTC has conducted limited vehicle testing also.In a July 28, 2017 submission, Nissan acknowledged that a failure of the HCU can result in increased brake pedal travel during braking.Nissan's analysis of returned parts revealed that a zinc coating used on the normally closed valve assemblies inside the HCU may react with certain brake fluid constituents.The reaction results in the formation of a gelatinous material that can harden with time and prevent the valve from closing after opening in an ABS event.When this occurs, Nissan maintains that the hydraulic brake system remains intact and that full braking is available once the pedal travels an additional distance, about 36 mm according to Nissan.Although still under investigation, Nissan states it has not determined the condition represents an unreasonable risk to motor vehicle safety, citing low rate and vehicle age as additional factors.In March 2018, Nissan began conducting a customer satisfaction campaign on certain MY 2009 Murano to service (flush and replace the brake fluid), and then test and replace the HCU as needed.The campaign is being conducted free of charge to customers.During the EA, ODI will request VRTC continue to evaluate the cause and consequence of HCU failures, including the affects of multi-valve failures.ODI will further study the potential scope of the alleged defect as it understands similar HCUs and brake fluid is used in other MY Muranos, and potentially in other Nissan models as well.ODI notes that improved valve coatings were introduced on Nissan HCUs at some subsequent stage.
Additional source detail variants (3)
Service Brakes, Air:antilock:control Unit/module
The Office of Defects Investigation (ODI) is closing this Preliminary Evaluation and upgrading to an Engineering Analysis (EA) 18-001.During the PE, ODI requested and reviewed information provided by Nissan including consumer complaints and other field and technical data related to failures of the hydraulic control unit (HCU), an electro-mechanical brake system component that provides antilock braking and other functionality in the subject model year (MY) 2009 Murano.The subject failure of the HCU, which involves improper operation of an internal hydraulic control valve, can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness.Tier-one supplier Continental manufactured the HCU for Nissan.ODI currently recognizes 484 subject vehicle complaints that appear related to the alleged defect.Fourteen crash allegations, with three non-life threatening injuries are under evaluation also.ODI has been monitoring consumer complaints received, and in some cases has obtained suspect HCUs from complainants' vehicles.Recovered HCUs sent to NHTSA's Vehicle Research and Test Center (VRTC) in East Liberty, Ohio are under evaluation, and VRTC has conducted limited vehicle testing also.In a July 28, 2017 submission, Nissan acknowledged that a failure of the HCU can result in increased brake pedal travel during braking.Nissan's analysis of returned parts revealed that a zinc coating used on the normally closed valve assemblies inside the HCU may react with certain brake fluid constituents.The reaction results in the formation of a gelatinous material that can harden with time and prevent the valve from closing after opening in an ABS event.When this occurs, Nissan maintains that the hydraulic brake system remains intact and that full braking is available once the pedal travels an additional distance, about 36 mm according to Nissan.Although still under investigation, Nissan states it has not determined the condition represents an unreasonable risk to motor vehicle safety, citing low rate and vehicle age as additional factors.In March 2018, Nissan began conducting a customer satisfaction campaign on certain MY 2009 Murano to service (flush and replace the brake fluid), and then test and replace the HCU as needed.The campaign is being conducted free of charge to customers.During the EA, ODI will request VRTC continue to evaluate the cause and consequence of HCU failures, including the affects of multi-valve failures.ODI will further study the potential scope of the alleged defect as it understands similar HCUs and brake fluid is used in other MY Muranos, and potentially in other Nissan models as well.ODI notes that improved valve coatings were introduced on Nissan HCUs at some subsequent stage.
Service Brakes, Air:antilock
The Office of Defects Investigation (ODI) is closing this Preliminary Evaluation and upgrading to an Engineering Analysis (EA) 18-001.During the PE, ODI requested and reviewed information provided by Nissan including consumer complaints and other field and technical data related to failures of the hydraulic control unit (HCU), an electro-mechanical brake system component that provides antilock braking and other functionality in the subject model year (MY) 2009 Murano.The subject failure of the HCU, which involves improper operation of an internal hydraulic control valve, can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness.Tier-one supplier Continental manufactured the HCU for Nissan.ODI currently recognizes 484 subject vehicle complaints that appear related to the alleged defect.Fourteen crash allegations, with three non-life threatening injuries are under evaluation also.ODI has been monitoring consumer complaints received, and in some cases has obtained suspect HCUs from complainants' vehicles.Recovered HCUs sent to NHTSA's Vehicle Research and Test Center (VRTC) in East Liberty, Ohio are under evaluation, and VRTC has conducted limited vehicle testing also.In a July 28, 2017 submission, Nissan acknowledged that a failure of the HCU can result in increased brake pedal travel during braking.Nissan's analysis of returned parts revealed that a zinc coating used on the normally closed valve assemblies inside the HCU may react with certain brake fluid constituents.The reaction results in the formation of a gelatinous material that can harden with time and prevent the valve from closing after opening in an ABS event.When this occurs, Nissan maintains that the hydraulic brake system remains intact and that full braking is available once the pedal travels an additional distance, about 36 mm according to Nissan.Although still under investigation, Nissan states it has not determined the condition represents an unreasonable risk to motor vehicle safety, citing low rate and vehicle age as additional factors.In March 2018, Nissan began conducting a customer satisfaction campaign on certain MY 2009 Murano to service (flush and replace the brake fluid), and then test and replace the HCU as needed.The campaign is being conducted free of charge to customers.During the EA, ODI will request VRTC continue to evaluate the cause and consequence of HCU failures, including the affects of multi-valve failures.ODI will further study the potential scope of the alleged defect as it understands similar HCUs and brake fluid is used in other MY Muranos, and potentially in other Nissan models as well.ODI notes that improved valve coatings were introduced on Nissan HCUs at some subsequent stage.
Service Brakes
The Office of Defects Investigation (ODI) is closing this Preliminary Evaluation and upgrading to an Engineering Analysis (EA) 18-001.During the PE, ODI requested and reviewed information provided by Nissan including consumer complaints and other field and technical data related to failures of the hydraulic control unit (HCU), an electro-mechanical brake system component that provides antilock braking and other functionality in the subject model year (MY) 2009 Murano.The subject failure of the HCU, which involves improper operation of an internal hydraulic control valve, can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness.Tier-one supplier Continental manufactured the HCU for Nissan.ODI currently recognizes 484 subject vehicle complaints that appear related to the alleged defect.Fourteen crash allegations, with three non-life threatening injuries are under evaluation also.ODI has been monitoring consumer complaints received, and in some cases has obtained suspect HCUs from complainants' vehicles.Recovered HCUs sent to NHTSA's Vehicle Research and Test Center (VRTC) in East Liberty, Ohio are under evaluation, and VRTC has conducted limited vehicle testing also.In a July 28, 2017 submission, Nissan acknowledged that a failure of the HCU can result in increased brake pedal travel during braking.Nissan's analysis of returned parts revealed that a zinc coating used on the normally closed valve assemblies inside the HCU may react with certain brake fluid constituents.The reaction results in the formation of a gelatinous material that can harden with time and prevent the valve from closing after opening in an ABS event.When this occurs, Nissan maintains that the hydraulic brake system remains intact and that full braking is available once the pedal travels an additional distance, about 36 mm according to Nissan.Although still under investigation, Nissan states it has not determined the condition represents an unreasonable risk to motor vehicle safety, citing low rate and vehicle age as additional factors.In March 2018, Nissan began conducting a customer satisfaction campaign on certain MY 2009 Murano to service (flush and replace the brake fluid), and then test and replace the HCU as needed.The campaign is being conducted free of charge to customers.During the EA, ODI will request VRTC continue to evaluate the cause and consequence of HCU failures, including the affects of multi-valve failures.ODI will further study the potential scope of the alleged defect as it understands similar HCUs and brake fluid is used in other MY Muranos, and potentially in other Nissan models as well.ODI notes that improved valve coatings were introduced on Nissan HCUs at some subsequent stage.
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