NHTSA owner reports · September 18, 2026 snapshot.
Service Brakes complaints
253 reportsClear category filter140,000 miles · Jan 24, 2018
Service Brakes
ON JANUARY 7, 2018 I WAS APPROACHING A STOP SIGN AND THE STREET WAS A BIT ICY SO WHEN I APPLIED THE BRAKES THE ABS KICKED IN AND THE VEHICLE STOPPED WITH NO PROBLEM. HOWEVER, WHEN I APPLIED THE BRAKES AGAIN A COUPLE OF BLOCKS DOWN THE ROAD THE BRAKE PEDAL WENT CLEAR TO THE FLOOR AND THE VEHICLE SLOWLY STOPPED. THIS PROBLEM CON…
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ON JANUARY 7, 2018 I WAS APPROACHING A STOP SIGN AND THE STREET WAS A BIT ICY SO WHEN I APPLIED THE BRAKES THE ABS KICKED IN AND THE VEHICLE STOPPED WITH NO PROBLEM. HOWEVER, WHEN I APPLIED THE BRAKES AGAIN A COUPLE OF BLOCKS DOWN THE ROAD THE BRAKE PEDAL WENT CLEAR TO THE FLOOR AND THE VEHICLE SLOWLY STOPPED. THIS PROBLEM CONTINUED THE REST OF THE DRIVE HOME, WITH THE BRAKE PEDAL GOING ALL THE WAY TO THE FLOOR. PUMPING THE BRAKES SEEMED TO HELP SOME AND THERE WAS RESISTANCE FROM THE PEDAL, BUT WHEN COMING TO A COMPLETE STOP THE PEDAL AGAIN WENT ALL THE WAY TO THE FLOOR. THIS CONTINUED FOR A COUPLE DAYS. AFTER SOME RESEARCH ONLINE I DISCOVERED THIS WAS A COMMON COMPLAINT FOR 2009 NISSAN MURANOS. I FOUND SEVERAL ONLINE FORUMS THAT DESCRIBED THE SAME PROBLEM, THE SOFT SPONGY BRAKE PEDAL, EITHER AFTER AN ABS STOP OR USING THE BRAKES FOR A BUMP OR POTHOLE. AND IT SEEMED LIKE THE MOST COMMON SOLUTION TO THIS PROBLEM WAS TO REPLACE THE ABS ACTUATOR AT A COST OF APPROX. $2500. NOT WHAT I WANTED TO HEAR. I TOOK MY NISSAN TO A REPAIR SHOP AND THEY VERIFIED THAT THIS INDEED WAS THE PROBLEM SO WITHOUT MUCH OTHER CHOICE WE HAD THE ACTUATOR REPLACED FOR $2450 - INVOICE ATTACHED. FROM WHAT I COULD TELL, THIS ISSUE HAS BEEN A PROBLEM AND HAS BEEN REPORTED BY A NUMBER OF DRIVERS TO THE NHTSA BEGINNING IN 2012. THERE IS AN INVESTIGATION ONGOING (STARTED IN 2014) BUT SO FAR NO RECALL. THIS IS A DANGEROUS ISSUE AND NEEDS TO BE ADDRESSED ASAP BEFORE SOMEONE'S BRAKES FAIL COMPLETELY AND THEY ARE INJURED OR KILLED.
NHTSA ODI #11064606
84,000 miles · Jan 22, 2018
Service Brakes
THE BRAKE PEDAL ALL OF A SUDDEN TRAVELS ALL THE WAY TO THE FLOORBOARD. THIS EXCESSIVE TRAVEL HAPPENED WHILE DRIVING ON A BUSY STREET. THE BRAKES DID FINALLY SLOWED MY VEHICLE BUT VERY CLOSE TO CAUSING AN ACCIDENT. TOOK THE VEHICLE IN FOR ESTIMATE AND REPAIR. ESTIMATE THE NEXT DAY WAS REPLACE ABS CONTROL MODULE, FLUSHING FLUID, E…
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THE BRAKE PEDAL ALL OF A SUDDEN TRAVELS ALL THE WAY TO THE FLOORBOARD. THIS EXCESSIVE TRAVEL HAPPENED WHILE DRIVING ON A BUSY STREET. THE BRAKES DID FINALLY SLOWED MY VEHICLE BUT VERY CLOSE TO CAUSING AN ACCIDENT. TOOK THE VEHICLE IN FOR ESTIMATE AND REPAIR. ESTIMATE THE NEXT DAY WAS REPLACE ABS CONTROL MODULE, FLUSHING FLUID, ETC. OF $3400. THE 2009 MURANO IS ONLY 84,000 MILES AND SHOULD NOT HAVE A PROBLEM WITH THE AUTOMATIC BRACING SYSTEM. THIS COULD HAVE BEEN A VERY SERIOUS ACCIDENT. I UNDERSTAND THIS IS AN ONGOING PROBLEM!!! WHY HASN'T THERE BEEN A RECALL?
NHTSA ODI #11064185
140,000 miles · Jan 21, 2018
Service Brakes
MY WIFE AND DAUGHTER HAVE HAD ISSUES WITH THE BRAKES GOING ALL THE WAY DOWN AND NOT STOPPING THE VEHICLE ON MORE THAN ONE OCCASION. I HAVE CONTACTED NISSAN WITH THIS ISSUE AND THEY SAID THEY WOULD HAVE TO REPLICATE THE PROBLEM TO RESOLVE IT. THE HARD PART IS THIS IS TOTALLY RANDOM. DRIVING THIS CAR IS LIKE PLAYING RUSSIAN ROU…
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MY WIFE AND DAUGHTER HAVE HAD ISSUES WITH THE BRAKES GOING ALL THE WAY DOWN AND NOT STOPPING THE VEHICLE ON MORE THAN ONE OCCASION. I HAVE CONTACTED NISSAN WITH THIS ISSUE AND THEY SAID THEY WOULD HAVE TO REPLICATE THE PROBLEM TO RESOLVE IT. THE HARD PART IS THIS IS TOTALLY RANDOM. DRIVING THIS CAR IS LIKE PLAYING RUSSIAN ROULETTE. BOTH TIMES MY WIFE AND DAUGHTER WERE DRIVING, APPLIED THE BRAKES TO STOP AT A STOP SIGN AND THE PEDDLE WENT ALL THE WAY TO THE FLOOR. LUCKILY NO ONE WAS AROUND. BOTH INCIDENTS THEY KEPT PUMPING THE BRAKES UNTIL THEY STARTED WORKING AGAIN. I BROUGHT THE POSSIBLE RECALL UP TO THE SERVICE TECH AND HE ASKED FOR THE VIN AND SAID THE VEHICLE DOES NOT HAVE ANY RECALLS AT THIS MOMENT. SO ARE WE SUPPOSE TO DRIVE THE VEHICLE AND HOPE THE BRAKES DO NOT FAIL? THIS IS A MAJOR SAFETY ISSUE AND WE ARE AT THE POINT OF TRADING IN THE VEHICLE AND NEVER BUYING A NISSAN AGAIN IF THAT'S HOW THEY TREAT THE SAFETY OF THEIR NISSAN OWNERS. BY THE LOOKS OF THESE REPORTS, MORE AND MORE DRIVERS ARE STARTING TO COMPLAIN. WHY IS IT TAKING SO LONG TO ANNOUNCE RECALL WHEN THE LACK OF DOING SO COULD POSSIBLY TAKE SOMEONE'S LIFE?
NHTSA ODI #11063954
90,000 miles · Jan 17, 2018
Service Brakes
SOFT BRAKE PEDAL AFTER HITTING A BUMP. NOVEMBER 2016 I WAS GOING INTO A PARKING LOT, AS I WAS COMING OFF OF THE PAVEMENT GOING ONTO THE GRAVEL MY ABS ENGAGED AND THE BRAKE PEDAL WENT TO THE FLOOR. I CALLED MY NISSAN DEALERSHIP AND THEY FELT THAT WHEN I SHUT THE CAR OFF, ALL SYSTEMS SHOULD RESET. WHEN I DID THAT, SYSTEMS DID RESE…
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SOFT BRAKE PEDAL AFTER HITTING A BUMP. NOVEMBER 2016 I WAS GOING INTO A PARKING LOT, AS I WAS COMING OFF OF THE PAVEMENT GOING ONTO THE GRAVEL MY ABS ENGAGED AND THE BRAKE PEDAL WENT TO THE FLOOR. I CALLED MY NISSAN DEALERSHIP AND THEY FELT THAT WHEN I SHUT THE CAR OFF, ALL SYSTEMS SHOULD RESET. WHEN I DID THAT, SYSTEMS DID RESET AND MY BRAKES RETURNED TO NORMAL. THIS HAS HAPPENED 3 MORE TIMES SINCE, THE LAST TIME WAS IN OCTOBER 2017 AND THE SYSTEM OR ABS AND THE SOFT BRAKE ISSUES HAS NOT RESET. TO THIS POINT, I HAVE ALWAYS HAD SOME BRAKES, THOUGH THE PEDAL GOES ALMOST TO THE FLOOR EACH TIME USED. MY WIFE, AND DAUGHTER, WHEN THEY DRIVE THE CAR, FEEL THERE ARE NO BRAKES. I GUESS I HAVE GOTTEN SOMEWHAT USED TO THEM. I AM CONVINCED THAT SOMETHING NEEDS TO BE REPAIRED, BUT I AM READING THAT IT MAY COST BETWEEN $1500, AND $2400 TO REPAIR. THE ISSUE IS VERY SERIOUS BECAUSE I HAVE READ THAT SOME BRAKES HAVE FAILED AND CAUSED ACCIDENTS AND OCCUPANTS HAVE BEEN INJURED. I FEEL A RECALL BY NISSAN SHOULD TAKE PLACE, TO HELP GET THESE ISSUES RESOLVED. THE ISSUE IS VERY EXPENSIVE FOR US AS OWNERS TO FIX ON OUR OWN ESPECIALLY WHEN THE VALUE OF THE VEHICLE IS SO LOW. WOULD LIKE TO TRADE VEHICLE OFF, BUT BEING HONEST WOULD BE HARD TO PASS ISSUE ONTO THE NEXT OWNER. CURRENTLY, THE BRAKE PEDAL STILL REMAINS SOFT AND ALMOST GOES TO THE FLOOR BOARD OF THE VEHICLE.
NHTSA ODI #11063209
140,000 miles · Jan 16, 2018
Service Brakes
AS I APPROACHED A STOP,WANTING TO MAKE A TURN , THERE WAS A LIGHT PATCH OF ICE. I APPLIED THE BRAKES NORMALLY & PEDAL SUNK TO THE FLOOR & I ALMOST CRASHED, LUCKILY THERE WERE NO OTHER CARS IN MY PATH. THIS IS A HUGE SAFETY ISSUE. I AM A COMMERCIAL TRUCK DRIVER & HAD NEVER HEARD OF LOSING BRAKES TO THIS ISSUE BEFORE. I PROPERLY M…
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AS I APPROACHED A STOP,WANTING TO MAKE A TURN , THERE WAS A LIGHT PATCH OF ICE. I APPLIED THE BRAKES NORMALLY & PEDAL SUNK TO THE FLOOR & I ALMOST CRASHED, LUCKILY THERE WERE NO OTHER CARS IN MY PATH. THIS IS A HUGE SAFETY ISSUE. I AM A COMMERCIAL TRUCK DRIVER & HAD NEVER HEARD OF LOSING BRAKES TO THIS ISSUE BEFORE. I PROPERLY MAINTAIN MY CARS.TOOK MY 09 MURANO TO A MECHANIC. & TOLD ME IT WAS MOST LIKELY THE ABS MODULE $2000 JUST THE PART ,OR THE MASTER BRAKE CYLINDER $150 JUST THE PART. REPLACED THE MASTER CYLINDER. & STILL NOT FIXED . PROBLEM WAS THE ABS MODULE. NISSAN NEEDS TO DO A RECALL BEFORE SOMEONE IS INJURED OR KILLED DO TO THIS. EVEN THOUGH THE MAIN FOCUS IS SADLY ON QUARTERLY NUMBERS GAINS/LOSSES. I HAD REACHED OUT TO NISSAN & DIDNT HEAR BACK FROM THEM. GUESS IT WOULDVE BEEN DIFFERENT IF I HAD SAID I WAS LOOKING TO BUY A CAR.
NHTSA ODI #11063007
75,000 miles · Jan 15, 2018
Service Brakes
BRAKES FAILED TO STOP VEHICLE WHEN APPLIED DURING MODERATE SUSPENSION TRAVEL (UP/DOWN) FROM BUMPS IN ROADWAY - SIMILAR TO TRAVELLING ACROSS SMALL SPEED BUMP. MUST PUMP BRAKE REPEATEDLY TO STOP VEHICLE. INCIDENT OCCURRED AT MOST ANY SPEED INCLUDING HIGHWAY TRAVEL. DEALERSHIP COULD NOT DUPLICATE BUT DID REPLACE THE MASTER BRAKE A…
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BRAKES FAILED TO STOP VEHICLE WHEN APPLIED DURING MODERATE SUSPENSION TRAVEL (UP/DOWN) FROM BUMPS IN ROADWAY - SIMILAR TO TRAVELLING ACROSS SMALL SPEED BUMP. MUST PUMP BRAKE REPEATEDLY TO STOP VEHICLE. INCIDENT OCCURRED AT MOST ANY SPEED INCLUDING HIGHWAY TRAVEL. DEALERSHIP COULD NOT DUPLICATE BUT DID REPLACE THE MASTER BRAKE ASSEMBLY HOWEVER IT DID NOT RESOLVE THE PROBLEM. VEHICLE RETURNED TO DEALERSHIP WHEN IT FAILED TO MOVE AFTER SHIFTING INTO GEAR. PROBLEM TRACED TO BRAKE BOOSTER FAILURE. LOCAL MECHANIC COMPLETED THE REPAIR WHICH HAS RESOLVED BOTH PROBLEMS - BRAKE ISSUES HAVE NOT OCCURRED SINCE THIS REPAIR.
NHTSA ODI #11062787
128,000 miles · Jan 14, 2018
Service Brakes
THE BRAKE PEDAL LOSES PRESSURE AND GOES STRAIGHT TO THE FLOOR MAKING IT DIFFICULT TO STOP. I HAVE HAD THE VEHICLE CHECKED BY A PROFESSIONAL SHOP AND THEY BELIEVE IT MAY BE RELATED TO THE ABS ACTUATOR/CONTROLLER SINCE THE OTHER BRAKING COMPONENTS APPEARED TO BE OK. THE VEHICLE HAS BECOME UNSAFE TO DRIVE DUE TO THE UNPREDICTABLE…
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THE BRAKE PEDAL LOSES PRESSURE AND GOES STRAIGHT TO THE FLOOR MAKING IT DIFFICULT TO STOP. I HAVE HAD THE VEHICLE CHECKED BY A PROFESSIONAL SHOP AND THEY BELIEVE IT MAY BE RELATED TO THE ABS ACTUATOR/CONTROLLER SINCE THE OTHER BRAKING COMPONENTS APPEARED TO BE OK. THE VEHICLE HAS BECOME UNSAFE TO DRIVE DUE TO THE UNPREDICTABLE BRAKING/DELAYED STOPPING BEHAVIOR. TAKING TO NISSAN DEALER TOMORROW FOR FURTHER INVESTIGATION. LIKELY RELATED TO INVESTIGATION UNDER PE 17-002.
NHTSA ODI #11062726
75,633 miles · Jan 12, 2018
Service Brakes
WHILE DRIVING APPROXIMATELY 55 MPH A SMALL ANIMAL RAN OUT IN FRONT OF ME AND CAUSED ME TO BRAKE HARD CAUSING THE ABS TO ACTIVATE. IMMEDIATELY AFTER THE HARD STOP THE BRAKE PEDAL GOES TO THE FLOOR AND I HAVE NO BRAKING ABILITY. BRAKE FLUID IS FINE AND UPON VISUAL INSPECTION NOTHING APPEARS DAMAGED ON THE PADS OR CALIPERS.
NHTSA ODI #11062370
119,000 miles · Jan 11, 2018
Service Brakes
BRAKE PEDAL GOES ALL THE WAY DOWN AND VEHICLE DOES NOT STOP. I NOTICE ONLINE THAT A LOT OF CUSTOMERS ARE HAVING THE SAME PROBLEM WITH THIS YEAR AND VEHICLE MODEL. I HAVE READ HOW THEY HAD TO SPEND A LOT OF MONEY ON PARTS AND LABOR BECAUSE THE MECHANICS COULDN'T FIGURE OUT THE PROBLEM, SO THEY STARTED DURING POWER OF ELIMINATION.…
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BRAKE PEDAL GOES ALL THE WAY DOWN AND VEHICLE DOES NOT STOP. I NOTICE ONLINE THAT A LOT OF CUSTOMERS ARE HAVING THE SAME PROBLEM WITH THIS YEAR AND VEHICLE MODEL. I HAVE READ HOW THEY HAD TO SPEND A LOT OF MONEY ON PARTS AND LABOR BECAUSE THE MECHANICS COULDN'T FIGURE OUT THE PROBLEM, SO THEY STARTED DURING POWER OF ELIMINATION. I HAD MY MECHANIC TRY TO FIND OUT WHAT WAS WRONG AND HE TRIED REPLACING MASTER CYLINDER WHICH COST ME SEVERAL HUNDREDS OF DOLLARS AND THE PROBLEM REMAINED. I THEN TOOK IT TO NISSAN DEALERSHIP AND THEY SAID IT WAS THE ABS HYDRAULIC CONTROL UNIT WHICH WOULD COST ME $3000 DOLLARS PARTS AND LABOR, THE PART A LONE COST $1900 DOLLARS. DURING MY INVESTIGATION MANY MANY PEOPLE ARE HAVING THE SAME PROBLEM AND IT IS SAID THAT A RECALL MAY BE BEING LOOKED AT. CONSUMERS ARE GETTING IN TO CAR ACCIDENTS BECAUSE OF THIS FAULTY BRAKE SYSTEM AND IT SEEMS THAT NO ONE WILL ADDRESS UNTIL SOMEONE DIES. THERE ARE NO WARNING LIGHTS ON THE ABS SYSTEM NOR DOES THE DEALERSHIP KNOWS WHY THIS IS HAPPENING.TO CHARGE THIS MUCH FOR A PART IS TOTALLY RIDICULOUS!!! FEEL FREE TO CALL ME AT ANYTIME FOR MORE DETAILS ON THIS ISSUE [XXX] DENVER COLORADO CONSUMER. I MAY TAKE FURTHER ACTIONS IF THIS ISSUE IS NOT ADDRESS, AT THE END OF THE DAY IT SHOULD BE SAFETY FIRST!!! NOT MAKING QUOTAS AND PAYING INVESTORS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #11062284
75,266 miles · Jan 11, 2018
Service Brakes
VEHICLE IN FORWARD MOTION...SLOW, LEAVING GARAGE. BRAKE PEDAL WENT TO FLOOR. DID NOT "PUMP UP" AS WITH AIR IN LINES DURING DRIVE THROUGH AN ALLEYWAY. DEALERSHIP VERIFIED MY CONCERN AND FOUND ABS ACTUATOR FAILED INTERNALLY. OF NOTE: THE SERVICE ATTENDANT SUSPECTED WHAT WAS WRONG BEFORE THE CAR WAS DIAGNOSED IN THE SHOP. "HAVE SEE…
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VEHICLE IN FORWARD MOTION...SLOW, LEAVING GARAGE. BRAKE PEDAL WENT TO FLOOR. DID NOT "PUMP UP" AS WITH AIR IN LINES DURING DRIVE THROUGH AN ALLEYWAY. DEALERSHIP VERIFIED MY CONCERN AND FOUND ABS ACTUATOR FAILED INTERNALLY. OF NOTE: THE SERVICE ATTENDANT SUSPECTED WHAT WAS WRONG BEFORE THE CAR WAS DIAGNOSED IN THE SHOP. "HAVE SEEN THIS BEFORE." WHY WAS MY 2009 MODEL NOT INCLUDED IN A LATER RECALL? I BELIEVE THE PART FAILURE IS A SERIOUS SAFETY CONCERN.
NHTSA ODI #11062216
Official recalls
4Dec 19, 2018
Nissan of North America, Inc (Nissan) is recalling certain 2009 Murano vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
Consequence & remedy
Consequence: If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Remedy: Nissan has notified owners, and dealers will flush the brake system with DOT 4 fluid. The HCU will then be tested to detect a possible stuck valve condition. If necessary, the HCU will be replaced, free of charge. The recall began February 7, 2019. Owners may contact Nissan customer service at 1-800-867-7669.
Oct 5, 2009
NISSAN IS RECALLING CERTAIN MODEL YEAR 2008-2010 VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, IOWA, ILLINOIS, INDIANA, MASSACHUSETTS, MAINE, MARYLAND, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON D.C., WEST VIRGINIA AND WISCONSIN. THE MATERIAL IN THE NUT USED TO SECURE THE SENSOR-TRANSMITTER OF THE TIRE PRESSURE MONITORING SYSTEM (TPMS) MAY CORRODE AND POTENTIALLY CRACK IN AREAS WITH HEAVY CONCENTRATIONS OF ROAD SALT. IF THIS OCCURS, THE NUT MAY COME OUT OF THE SENSOR-TRANSMITTER AND THE TPMS LAMP WILL ILLUMINATE.
Consequence & remedy
Consequence: IF THE TPMS LAMP IS DISREGARDED AND THE VEHICLE CONTINUES TO BE DRIVEN IN THIS CONDITION, THE TIRE WILL QUICKLY LOSE AIR PRESSURE AT A CONSISTENT RATE RESULTING IN A FLAT TIRE INCREASING THE RISK OF A CRASH.
Remedy: THE DEALER WILL REPLACE THE TPMS NUT WITH A NEW, MORE ROBUST NUT. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OR BEFORE NOVEMBER 9, 2009. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261 AND INFINITI AT 1-800-662-6200.
Oct 7, 2008
NISSAN IS RECALLING 204,361 MY 2007-2008 ALTIMA, ALTIMA HYBRID, 350Z, 350Z ROADSTER, MY 2008 ALTIMA COUPE, ROGUE, MY 2009 MURANO, AND INFINITI MY 2007-2008 G35 SEDAN, MY 2008 G37 COUPE AND EX35 PASSENGER VEHICLES EQUIPPED WITH CONTINENTAL AUTOMOTIVE SYSTEMS' OCCUPANT CLASSIFICATION SYSTEM (OCS) CONTROL UNITS. A VARISTOR IN THE OCS CONTROL UNIT LOCATED IN THE PASSENGER SEAT CUSHION MAY HAVE BEEN MANUFACTURED OUT OF SPECIFICATION. UNDER CERTAIN CONDITIONS, THIS COULD CAUSE AN INTERRUPTION OF SIGNAL BETWEEN THE OCS AND THE AIR BAG CONTROL UNIT (ACU).
Consequence & remedy
Consequence: THIS COULD RESULT IN THE PASSENGER AIR BAG BEING SUPPRESSED WHICH COULD FAIL TO PROVIDE ADEQUATE PROTECTION IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL TEST THE SIGNAL BETWEEN THE OCS AND ACU SYSTEMS USING A SPECIAL TOOL TO CHECK THAT IT IS FUNCTIONING AS DESIGNED. IF NECESSARY, THE SEAT CUSHION (CONTAINING OCS HARDWARE) WILL BE REPLACED WITH A NEW ONE MANUFACTURED TO SPECIFICATION. THE RECALL BEGAN ON NOVEMBER 4, 2008. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.
Additional source detail variants (2)
Electrical System:software
NISSAN IS RECALLING 204,361 MY 2007-2008 ALTIMA, ALTIMA HYBRID, 350Z, 350Z ROADSTER, MY 2008 ALTIMA COUPE, ROGUE, MY 2009 MURANO, AND INFINITI MY 2007-2008 G35 SEDAN, MY 2008 G37 COUPE AND EX35 PASSENGER VEHICLES EQUIPPED WITH CONTINENTAL AUTOMOTIVE SYSTEMS' OCCUPANT CLASSIFICATION SYSTEM (OCS) CONTROL UNITS. A VARISTOR IN THE OCS CONTROL UNIT LOCATED IN THE PASSENGER SEAT CUSHION MAY HAVE BEEN MANUFACTURED OUT OF SPECIFICATION. UNDER CERTAIN CONDITIONS, THIS COULD CAUSE AN INTERRUPTION OF SIGNAL BETWEEN THE OCS AND THE AIR BAG CONTROL UNIT (ACU).
Consequence: THIS COULD RESULT IN THE PASSENGER AIR BAG BEING SUPPRESSED WHICH COULD FAIL TO PROVIDE ADEQUATE PROTECTION IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL TEST THE SIGNAL BETWEEN THE OCS AND ACU SYSTEMS USING A SPECIAL TOOL TO CHECK THAT IT IS FUNCTIONING AS DESIGNED. IF NECESSARY, THE SEAT CUSHION (CONTAINING OCS HARDWARE) WILL BE REPLACED WITH A NEW ONE MANUFACTURED TO SPECIFICATION. THE RECALL BEGAN ON NOVEMBER 4, 2008. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.
Air Bags
NISSAN IS RECALLING 204,361 MY 2007-2008 ALTIMA, ALTIMA HYBRID, 350Z, 350Z ROADSTER, MY 2008 ALTIMA COUPE, ROGUE, MY 2009 MURANO, AND INFINITI MY 2007-2008 G35 SEDAN, MY 2008 G37 COUPE AND EX35 PASSENGER VEHICLES EQUIPPED WITH CONTINENTAL AUTOMOTIVE SYSTEMS' OCCUPANT CLASSIFICATION SYSTEM (OCS) CONTROL UNITS. A VARISTOR IN THE OCS CONTROL UNIT LOCATED IN THE PASSENGER SEAT CUSHION MAY HAVE BEEN MANUFACTURED OUT OF SPECIFICATION. UNDER CERTAIN CONDITIONS, THIS COULD CAUSE AN INTERRUPTION OF SIGNAL BETWEEN THE OCS AND THE AIR BAG CONTROL UNIT (ACU).
Consequence: THIS COULD RESULT IN THE PASSENGER AIR BAG BEING SUPPRESSED WHICH COULD FAIL TO PROVIDE ADEQUATE PROTECTION IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL TEST THE SIGNAL BETWEEN THE OCS AND ACU SYSTEMS USING A SPECIAL TOOL TO CHECK THAT IT IS FUNCTIONING AS DESIGNED. IF NECESSARY, THE SEAT CUSHION (CONTAINING OCS HARDWARE) WILL BE REPLACED WITH A NEW ONE MANUFACTURED TO SPECIFICATION. THE RECALL BEGAN ON NOVEMBER 4, 2008. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.
Feb 12, 2008
NISSAN IS RECALLING 16,365 MY 2008 INFINITI EX35 AND MY 2009 NISSAN MURANO VEHICLES. DUE TO INCORRECT SOFTWARE PROGRAMMING, THE AIR BAG CONTROL UNIT (ACU) MAY CAUSE THE PASSENGER AIR BAG NOT TO OPERATE AS DESIGNED IF THE VEHICLE BATTERY BECOMES SIGNIFICANTLY DISCHARGED.
Consequence & remedy
Consequence: THIS COULD RESULT IN THE PASSENGER AIR BAG NOT INFLATING IN A CRASH IN WHICH IT WAS DESIGNED TO DO SO, AND INCREASING THE RISK OF INJURY.
Remedy: DEALERS WILL REPROGRAM THE ACU IN AFFECTED VEHICLES. THE RECALL BEGAN ON FEBRUARY 19, 2008. OWNERS MAY CONTACT INFINITI AT 1-800-662-6200 OR NISSAN AT 1-800-647-7261.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA18001 · Extended Braking Distances
Opened Apr 18, 2018 · Closed Jan 17, 2023
Status: closed (inferred from source dates) · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip
On April 18, 2018, the Office of Defects Investigation (ODI) opened Engineering Analysis (EA) 18-001 to investigate reports of braking concerns in model year (MY) 2009 Nissan Murano vehicles. A failure of the hydraulic control unit (HCU) portion of the antilock brake system (ABS), which involves improper operation of an internal hydraulic control valve(s), can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness. Tier-one supplier Continental manufactured the HCU for Nissan.The corrosion-preventive, zinc coating used on the armatures of the normally closed (NC) valves within ABS HCU may react with brake fluids lacking sufficient corrosion-preventative additives. This reaction can cause the formation of a gelatinous material, which may cause the NC valves to close slowly. Over time, the gel can solidify to an extent such that the spring used to return the valve to the closed position may not be able to overcome the gel buildup, allowing the NC valve to remain open. If any of the four NC valves remains open, fluid will be diverted to one or two accumulator(s). This misdirected fluid has the net effect of causing brake pedal travel to increase, however enough stroke remains in the pedal to generate braking force. Although the hydraulic braking system remains intact and full braking force is maintained once the pedal travels the additional distance, when this condition occurs, the initial increase in brake pedal travel could result in increased stopping distance. An existing Nissan Service Campaign was launched for MY 2009 vehicles built prior to 11/1/2007. After consultation with ODI as part of EA18-001, Nissan decided to expand this population to the full range of MY2009 Murano vehicles. Later Murano vehicles exhibit significantly lower rates of malfunction.During this investigation 156 complaints were identified that related to the braking concern. Within the complainants 2 allege crashes with 4 injuries. The Nissan reports from investigation Information Request letter responses, were similar in content and identified 870 reports with 16 crashes and no injuries.On December 19, 2018, Nissan notified ODI it would conduct a safety recall (18V916) to remedy the ABS modules on certain MY 2009 Nissan Murano vehicles. The remedy procedure involves dealers flushing the brake system with DOT 4 fluid. The HCU will then be tested to detect a possible stuck valve condition. If necessary, the HCU will be replaced. The 2010-14 Murano SUVs outside the recall population and equipped with zinc-coated armatures will be inspected under a service campaign P0A08 using the same procedure as recall 18V916.Continental HCUs with a redesigned armature coating were phased into new vehicle production after December 2014 and do not appear to be experiencing corrosion. The recall action initiated by the manufacturer appears to address the safety risks of concern to ODI. Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or MY vehicles outside of the recall scope. The agency reserves the right to take further action if warranted by the circumstances.For a complete summary of this investigation and related consumer complaints, please see attached closing resume document.
PE17002 · Extended Braking Distances
Opened May 3, 2017 · Closed May 4, 2018
Status: closed (inferred from source dates) · Service Brakes; Service Brakes, Air:antilock; Service Brakes, Air:antilock:control Unit/module
The Office of Defects Investigation (ODI) is closing this Preliminary Evaluation and upgrading to an Engineering Analysis (EA) 18-001.During the PE, ODI requested and reviewed information provided by Nissan including consumer complaints and other field and technical data related to failures of the hydraulic control unit (HCU), an electro-mechanical brake system component that provides antilock braking and other functionality in the subject model year (MY) 2009 Murano.The subject failure of the HCU, which involves improper operation of an internal hydraulic control valve, can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness.Tier-one supplier Continental manufactured the HCU for Nissan.ODI currently recognizes 484 subject vehicle complaints that appear related to the alleged defect.Fourteen crash allegations, with three non-life threatening injuries are under evaluation also.ODI has been monitoring consumer complaints received, and in some cases has obtained suspect HCUs from complainants' vehicles.Recovered HCUs sent to NHTSA's Vehicle Research and Test Center (VRTC) in East Liberty, Ohio are under evaluation, and VRTC has conducted limited vehicle testing also.In a July 28, 2017 submission, Nissan acknowledged that a failure of the HCU can result in increased brake pedal travel during braking.Nissan's analysis of returned parts revealed that a zinc coating used on the normally closed valve assemblies inside the HCU may react with certain brake fluid constituents.The reaction results in the formation of a gelatinous material that can harden with time and prevent the valve from closing after opening in an ABS event.When this occurs, Nissan maintains that the hydraulic brake system remains intact and that full braking is available once the pedal travels an additional distance, about 36 mm according to Nissan.Although still under investigation, Nissan states it has not determined the condition represents an unreasonable risk to motor vehicle safety, citing low rate and vehicle age as additional factors.In March 2018, Nissan began conducting a customer satisfaction campaign on certain MY 2009 Murano to service (flush and replace the brake fluid), and then test and replace the HCU as needed.The campaign is being conducted free of charge to customers.During the EA, ODI will request VRTC continue to evaluate the cause and consequence of HCU failures, including the affects of multi-valve failures.ODI will further study the potential scope of the alleged defect as it understands similar HCUs and brake fluid is used in other MY Muranos, and potentially in other Nissan models as well.ODI notes that improved valve coatings were introduced on Nissan HCUs at some subsequent stage.
Additional source detail variants (3)
Service Brakes, Air:antilock:control Unit/module
The Office of Defects Investigation (ODI) is closing this Preliminary Evaluation and upgrading to an Engineering Analysis (EA) 18-001.During the PE, ODI requested and reviewed information provided by Nissan including consumer complaints and other field and technical data related to failures of the hydraulic control unit (HCU), an electro-mechanical brake system component that provides antilock braking and other functionality in the subject model year (MY) 2009 Murano.The subject failure of the HCU, which involves improper operation of an internal hydraulic control valve, can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness.Tier-one supplier Continental manufactured the HCU for Nissan.ODI currently recognizes 484 subject vehicle complaints that appear related to the alleged defect.Fourteen crash allegations, with three non-life threatening injuries are under evaluation also.ODI has been monitoring consumer complaints received, and in some cases has obtained suspect HCUs from complainants' vehicles.Recovered HCUs sent to NHTSA's Vehicle Research and Test Center (VRTC) in East Liberty, Ohio are under evaluation, and VRTC has conducted limited vehicle testing also.In a July 28, 2017 submission, Nissan acknowledged that a failure of the HCU can result in increased brake pedal travel during braking.Nissan's analysis of returned parts revealed that a zinc coating used on the normally closed valve assemblies inside the HCU may react with certain brake fluid constituents.The reaction results in the formation of a gelatinous material that can harden with time and prevent the valve from closing after opening in an ABS event.When this occurs, Nissan maintains that the hydraulic brake system remains intact and that full braking is available once the pedal travels an additional distance, about 36 mm according to Nissan.Although still under investigation, Nissan states it has not determined the condition represents an unreasonable risk to motor vehicle safety, citing low rate and vehicle age as additional factors.In March 2018, Nissan began conducting a customer satisfaction campaign on certain MY 2009 Murano to service (flush and replace the brake fluid), and then test and replace the HCU as needed.The campaign is being conducted free of charge to customers.During the EA, ODI will request VRTC continue to evaluate the cause and consequence of HCU failures, including the affects of multi-valve failures.ODI will further study the potential scope of the alleged defect as it understands similar HCUs and brake fluid is used in other MY Muranos, and potentially in other Nissan models as well.ODI notes that improved valve coatings were introduced on Nissan HCUs at some subsequent stage.
Service Brakes, Air:antilock
The Office of Defects Investigation (ODI) is closing this Preliminary Evaluation and upgrading to an Engineering Analysis (EA) 18-001.During the PE, ODI requested and reviewed information provided by Nissan including consumer complaints and other field and technical data related to failures of the hydraulic control unit (HCU), an electro-mechanical brake system component that provides antilock braking and other functionality in the subject model year (MY) 2009 Murano.The subject failure of the HCU, which involves improper operation of an internal hydraulic control valve, can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness.Tier-one supplier Continental manufactured the HCU for Nissan.ODI currently recognizes 484 subject vehicle complaints that appear related to the alleged defect.Fourteen crash allegations, with three non-life threatening injuries are under evaluation also.ODI has been monitoring consumer complaints received, and in some cases has obtained suspect HCUs from complainants' vehicles.Recovered HCUs sent to NHTSA's Vehicle Research and Test Center (VRTC) in East Liberty, Ohio are under evaluation, and VRTC has conducted limited vehicle testing also.In a July 28, 2017 submission, Nissan acknowledged that a failure of the HCU can result in increased brake pedal travel during braking.Nissan's analysis of returned parts revealed that a zinc coating used on the normally closed valve assemblies inside the HCU may react with certain brake fluid constituents.The reaction results in the formation of a gelatinous material that can harden with time and prevent the valve from closing after opening in an ABS event.When this occurs, Nissan maintains that the hydraulic brake system remains intact and that full braking is available once the pedal travels an additional distance, about 36 mm according to Nissan.Although still under investigation, Nissan states it has not determined the condition represents an unreasonable risk to motor vehicle safety, citing low rate and vehicle age as additional factors.In March 2018, Nissan began conducting a customer satisfaction campaign on certain MY 2009 Murano to service (flush and replace the brake fluid), and then test and replace the HCU as needed.The campaign is being conducted free of charge to customers.During the EA, ODI will request VRTC continue to evaluate the cause and consequence of HCU failures, including the affects of multi-valve failures.ODI will further study the potential scope of the alleged defect as it understands similar HCUs and brake fluid is used in other MY Muranos, and potentially in other Nissan models as well.ODI notes that improved valve coatings were introduced on Nissan HCUs at some subsequent stage.
Service Brakes
The Office of Defects Investigation (ODI) is closing this Preliminary Evaluation and upgrading to an Engineering Analysis (EA) 18-001.During the PE, ODI requested and reviewed information provided by Nissan including consumer complaints and other field and technical data related to failures of the hydraulic control unit (HCU), an electro-mechanical brake system component that provides antilock braking and other functionality in the subject model year (MY) 2009 Murano.The subject failure of the HCU, which involves improper operation of an internal hydraulic control valve, can cause extended brake pedal travel and may result in a reduction in overall braking effectiveness.Tier-one supplier Continental manufactured the HCU for Nissan.ODI currently recognizes 484 subject vehicle complaints that appear related to the alleged defect.Fourteen crash allegations, with three non-life threatening injuries are under evaluation also.ODI has been monitoring consumer complaints received, and in some cases has obtained suspect HCUs from complainants' vehicles.Recovered HCUs sent to NHTSA's Vehicle Research and Test Center (VRTC) in East Liberty, Ohio are under evaluation, and VRTC has conducted limited vehicle testing also.In a July 28, 2017 submission, Nissan acknowledged that a failure of the HCU can result in increased brake pedal travel during braking.Nissan's analysis of returned parts revealed that a zinc coating used on the normally closed valve assemblies inside the HCU may react with certain brake fluid constituents.The reaction results in the formation of a gelatinous material that can harden with time and prevent the valve from closing after opening in an ABS event.When this occurs, Nissan maintains that the hydraulic brake system remains intact and that full braking is available once the pedal travels an additional distance, about 36 mm according to Nissan.Although still under investigation, Nissan states it has not determined the condition represents an unreasonable risk to motor vehicle safety, citing low rate and vehicle age as additional factors.In March 2018, Nissan began conducting a customer satisfaction campaign on certain MY 2009 Murano to service (flush and replace the brake fluid), and then test and replace the HCU as needed.The campaign is being conducted free of charge to customers.During the EA, ODI will request VRTC continue to evaluate the cause and consequence of HCU failures, including the affects of multi-valve failures.ODI will further study the potential scope of the alleged defect as it understands similar HCUs and brake fluid is used in other MY Muranos, and potentially in other Nissan models as well.ODI notes that improved valve coatings were introduced on Nissan HCUs at some subsequent stage.
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