2007 Nissan Murano

FIRST PROBLEM WAS THE DRIVER SIDE VISOR WHICH KEPT FLOPPING DOWN CAUSING A HAZARD BLOCKING THE DRIVER'S VISION. SECOND PROBLEM HAPPEN LATER, THE DRIVER SEAT BROKE WHILE DRIVING, LEFT REAR BRACKET BROKE. CALL AND WROTE TO NISSAN CUSTOMER SERVICE AND WAS TOLD BOTH PROBLEMS WERE OUT OF WARRANTY AND THEY WOULD NOT HONOR MY CLAIM. THIS IS THE THIRD NISSAN THAT I HAVE OWNED, AND WILL NEVER BUY ANOTHER NISSAN PRODUCT. FOR A VEHICLE THAT HAS LESS THAN 100K MILES TO HAVE THESE PROBLEMS AND FOR NISSAN NOT TO COVER THE PROBLEM SHOWS A TRUE LACK OF CUSTOMER SERVICE. *TR

PASSENGER SEAT OCCUPANT CONTROL UNIT FAILED AND AIRBAGS WILL NOT WORK IN CASE OF AN ACCIDENT. COST OF REPAIR IS $3950 AT 77.5K MILES. ON JUNE 30, 2014 WE NOTICED THE AIRBAG LIGHT FLASHING AND BROUGHT THE CAR TO MY REPAIR FACILITY PAYING $99 FOR DIAGNOSIS, WHO SAID THE PASSENGER SEAT WOULD NEED REPLACEMENT AND THEY RECOMMENDED WE WORK WITH NISSAN TO SEE IF THEY WOULD ASSIST THROUGH A RECALL OR OTHER MEANS DUE TO THE FACT THAT THE COST OF THE REPAIR IS HALF THE VALUE OF THE ENTIRE CAR WHICH ONLY HAS 77.5K MILES. I WENT TO ARLINGTON NISSAN AND PAID ANOTHER $120 FOR SAME DIAGNOSIS. I HAD AN OPEN TICKET WITH NISSAN ASKING THEM TO ESCALATE THE SITUATION TO RECEIVE FINANCIAL HELP IN GETTING THIS REPAIR DONE FOR THE SAFETY AND WELL BEING OF MY FAMILY AND KNOWING OTHER CARS HAVE BEEN RECALLED FOR THIS VERY SAME ISSUE. ON 7-9-2014 I WAS TOLD BY NISSAN SUPERVISOR (SUE) THE SAME THAT ALL OTHERS HAD TOLD ME, THEY UNFORTUNATELY CAN DO NOTHING TO ASSIST WITH THIS SITUATION EVEN THOUGH THEY EMPATHIZE. I HAVE HAD NUMEROUS REPAIR ISSUES WHEN THE CAR REACHED 5 YEARS AND THE COST OF REPAIRS FOR THIS CAR IS HORRENDOUS. (I.E. HEADLIGHT $200+, DRIVER SEAT $4000, ETC...) I INFORMED THEM THAT I WILL BE FILING A COMPLAINT, I WILL BE TELLING EVERYONE I KNOW MY BAD EXPERIENCES WITH NISSAN, AND THAT I WILL NEVER BE PURCHASING A NISSAN AGAIN. *TR

WHEN I ENTERED THE VEHICLE, THE BRACKET ON THE DRIVER'S SEAT BROKE, CAUSING THE SEAT TO ROCK AND TILT TO THE LEFT. AFTER RESEARCHING THE ISSUE ONLINE, IT APPEARS TO BE A RATHER COMMON OCCURRENCE FOR THIS MODEL YEAR. APPARENTLY NISSAN ISSUED A TSB ON THE PROBLEM, BUT DID NOT ISSUE A RECALL. IF THE DRIVER'S SEAT IS NOT SECURE, HOW EFFECTIVE CAN THE SAFETY BELT BE IN A CRASH? IT IS A REAL DANGER, AND SHOULD BE RECALLED. *TR

TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT THE DRIVER'S SEAT FRAMING WAS CRACKED AND DETACHED FROM THE SEAT ALONG WITH A BOLT THAT WAS BROKEN ON THE FRAME. AS A RESULT, THE SEAT HAD BECOME UNSTABLE. THE VEHICLE WAS TAKEN TO THE DEALER THE TECHNICIAN DIAGNOSED THAT THE DRIVERS SEAT HINGE AND FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.

I WAS DRIVING HOME AND I HEARD A LOUD POP AND MY DRIVERS SIDE SEAT FELL INTO THE DRIVERS SIDE DOOR AND I SWERVED INTO ONCOMING TRAFFIC. THANKFULLY, THERE WERE NO CARS THAT WERE CLOSE AND NO ACCIDENT OCCURRED. I CALLED THE DEALER IN MY TOWN AND FOUND OUT IT WAS GOING TO COST $1400.00 TO FIX THE ISSUE. I CALLED SALVAGE YARDS AND COULD ONLY FIND A SEAT IN A TOWN 4 HOURS AWAY SO IT WOULD COST EXTRA TO HAVE THE SEAT SHIPPED HERE ($300.00). IN MY RESEARCH I FOUND OUT IT HAS BEEN A COMMON PROBLEM AND DECIDED TO LOOK TO SEE IF THERE HAD BEEN A RECALL. I READ ALL OF THE COMPLAINTS ON THIS SAME ISSUE AND OTHERS FROM THIS PAGE AND DETERMINED TO TAKE IT TO A LOCAL WELDER AND HAVE THE FRAME WELDED BASED ON THE FACT THAT THE CHAIR WOULD BREAK AGAIN EVEN IF THE PART HAD BEEN REPLACED WITH A NEW OR USED PART. THE GUY AT THE SHOP TOLD ME THAT THE FRAME SUPPORTING THE SEAT WAS PAPER THIN. HE COULD FIX IT AND BEEF IT UP SO THAT THE PROBLEM WOULD NOT HAPPEN AGAIN. IT COST $159.00 TO FIX AND AT THIS TIME IT IS WORKING QUITE WELL. I AM SADDENED TO FIND OUT THAT NISSAN WILL NOT STAND BY THEIR PRODUCT AND FIX THIS ISSUE! I HAVE TOLD EVERYONE I KNOW SO THAT THEY COULD PASS ON THE INFORMATION TO FRIEND'S WHO HAVE NISSAN'S. I AM AFRAID TO CONTINUE TO DRIVE THIS CAR DUE TO THE OTHER ISSUES THESE CARS HAVE BASED ON SOME OF THE COMPLAINTS I HAVE READ ON THIS SITE. *TR

TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE ENGINE AND EXHAUST FUMES WERE PRESENT INSIDE AND OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE REAR EXHAUST MANIFOLD HAD CRACKED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 96,000.