2007 Nissan Murano

TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT THE SUBFRAME OF THE VEHICLE HAD EXTENSIVE RUST AND CORROSION TO THE POINT THAT IT COULD FRACTURE. THE FAILURE WAS NOTICED OVER A YEAR AGO. NISSAN OF KEENE (544 MONADNOCK HWY, SWANZEY, NH 03446, 888-266-3408) WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED BECAUSE IT WAS NOT INCLUDED IN ANY MANUFACTURER RECALL CAMPAIGNS. THE MANUFACTURER ONLY ISSUED ONE TECHNICAL SERVICE BULLETIN REGARDING THE STRUCTURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A FRONT END ALIGNMENT, BUT IT COULD NOT BE PERFORMED DUE TO THE RUST. THE SUBFRAME NEEDED TO BE REPLACED TO ALIGN THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TT *TR

TL* THE CONTACT OWNS A 2007 NISSAN MURANO. WHILE DRIVING 25 MPH, THE 4WD AND ABS INDICATORS ILLUMINATED. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE PULLED TO THE LEFT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SUBFRAME WAS RUSTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 111,000. *TT CONSUMER STATED DEALER REFUSED TO REPAIR THE VEHICLE SUBFRAME WHICH IS ROTTED. SERVICE MANAGER STATED IT SHOUOLD NOT HAVE ROTTED.*JB

MY 2007 NISSAN MURAN HAS APPROX 125,000 MILES. I HAVE TAKEN CARE OF IT. IT HAS NICE TIRES AND THE MOST RECENT 4WHEEL ALIGNMENTS WHERE APPROX JAN AND FEB 2018. FOR WHATEVER REASON I GOT IN ONE DAY LAST SUMMER AND AS SOON AS I WAS ON THE HIGHWAY MY SEAT FELT AS IF I GOT PUSH BACKWARD AND MY SEAT BRACKET HAD JUST BROKE, I NOW HAVE BRICKS HOLDING UP MY $28,000 RIDE! JULY 26, 2018 SOMEONE PULLED INTO MY DRIVEWAY HITTING MY PARKED VEHICLE AND QUICKLY DRIVING AWAY. THEY HIT IT HARD ENOUGH TO DENT THE BUMPER AND TOW BAR. I IMMEDIATELY COULD TELL THE REAR END WAS WAY OFF. PROGRESSIVE REFUSES TO PAY FOR THIS AS THEY SAID MY CROSSMEMBER COMPLETELY RUSTED THROUGH AS WELL AS SOME OF MY FRAME AND SOME OTHER PARTS.. THEY SAY IF THE VEHICLE HAD NOT HAD SUCH A SERIOUS RUST PROBLEM -WHICH IS NOT AGE APPROPRIATE TO MY VEHICLE-THEN IT WOULD NOT HAVE BROKEN IN HALF TOWING MY TIRES IN AS WELL FROM THAT HIT. COVERAGE IS VOIDED LIKE A POOR WORKMANSHIP DEAL! THE SHOP I HAVE IT AT RIGHT NOW SAYS ITS SO FAR GONE IT IS SERIOUSLY UNSAFE TO DRIVE. FOR MYSELF AND OTHERS. DUE TO NISSANS PREMATURE RUST ISSUES MY CAR IS UNDRIVEABLE AND MY DRIVERS SEAT ISNT SAFE AS WELL. PROGRESSIVE AUTO INSURANCE IS REFUSING TO STAND BY MY FULL COVERAGE POLICY AND APPARENTLY ARE LEGALLY ABLE TO DO SO BECAUSE THE SUBSTANDARD PARTS GIVE THEM THAT ESCAPE CLAUSE. I STILL OWE ON THIS VEHICLE. I REALLY NEED NISSAN TO MAKE THIS RIGHT AS THEY HAVE EVEN MADE IT SO IT WAS UNINSURABLE AS I PAID AND I NEVER EVEN KNEW IT. I HAVE MY CAR IN PLACES FOR ALIGNMENTS, TIRES, OIL CHANGES ETC ETC AND NOONE EVER TOLD ME IT WAS RUSTING OR RUSTED AWAY. THE PROGRESSIVE AGENT HAD LOOKED AT MY MURANO UPON THE 1ST INSPECTION AND NEVER EVEN TOLD ME ABOUT THE DANGER I WAS IN DRIVING. NISSAN HAS CREATED A PROBLEM THAT HAS PROMPTED MY PROGRESSIVE ADJUSTER TO PLACE MY SAFETY AT RISK SO THEY CAN GET OUT OF PAYING. I TOOK CARE OF MY CAR!

TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT THE REAR TIRES WERE WORN OUT. WHILE THE TIRES WERE BEING REPLACED BY AN INDEPENDENT MECHANIC, THE CONTACT WAS INFORMED THAT THE ENTIRE SUBFRAME OF THE VEHICLE WAS RUSTED OUT AND THE VEHICLE SHOULD NOT BE DRIVEN AGAIN. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 154,615.

NOTICED WHEN DRIVING ON THE ROAD WITH SLIGHT SNOW, VEHICLE STARTED FISH TAILING WHENEVER ACCELERATING OVER 30MPH. WENT TO THE NEAREST GAS STATION AND NOTICED REAR TIRES WERE TILTED IN. UPON FURTHER INVESTIGATION, WHEN VEHICLE WAS LIFTED, THERE WAS SEVERE RUST ON THE SUBFRAME AND CRACKED. UPON LEAVING THE SHOP, IT WAS NOTICED THAT THE DRIVER SIDE REAR TIRE WAS TILTED IN FURTHER AND MUFFLER WAS SIGNIFICANTLY DROPPED. UNABLE TO DRIVE VEHICLE DUE TO SUBFRAME COLLAPSING DUE TO RUST. VEHICLE WAS INSPECTED AT T&W TIRES. DRIVING ON CITY STREETS IN SIOUX CITY, IA WHEN THE FISH TAILING WAS OCCURRING.

TL* THE CONTACT OWNS A 2007 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE SWERVED INDEPENDENTLY. IN ADDITION, THE CONTACT NOTICED THAT THE THREADS ON BOTH REAR TIRES WERE COMPLETELY GONE. THE VEHICLE WAS TAKEN TO AN INDEPENDENTLY MECHANIC WHERE IT WAS DIAGNOSED THAT THE SUBFRAME WAS RUSTED AND CAUSED THE TIRES TO LOSE THREADING. THE VEHICLE WAS NOT REPAIRED. THE MECHANIC CONTACTED AN UNKNOWN NISSAN DEALER WHO ADVISED THE CONTACT TO CALL THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WERE NO WARRANTIES ON THE VEHICLE AND THE TIRES. THE APPROXIMATE FAILURE MILEAGE WAS 197,000. *TR *JS*DT*JB

I WAS PULLING OUT OF A GAS STATION WHEN A FRIEND POINTED OUT THAT THE MUFFLER/EXHAUST PIPES OF VEHICLE WERE HANGING VERY LOW TO THE GROUND. MECHANIC INSPECTED IT AND REAR SUBFRAME RUSTED THROUGH AND BROKEN. THE REAR WHEELS ARE WORN ON THE INSIDE AND ARE MISALIGNED. THEY ARE TILTING IN TOWARDS EACH OTHER. THE VEHICLE WAS DEEMED UNSAFE TO DRIVE. I CONTACTED NISSAN CONSUMER AFFAIRS. I WAS TOLD THAT THERE WAS NOT A RECALL AND THAT I WOULD NEED TO TAKE THE VEHICLE TO A NISSAN DEALERSHIP TO HAVE THEM LOOK AT IT AND FOR THE REPAIR. I WAS GIVEN A CASE # AND ASKED TO PROVIDE PROOF OF OWNERSHIP. I RECENTLY PURCHASED THE VEHICLE FROM A FAMILY MEMBER. AS THE CAR WAS INOPERABLE I HAD AAA TOW IT TO THE NEAREST NISSAN DEALERSHIP. THE DEALER QUOTED ME AN ESTIMATE REPAIR COST OF $5,279; PARTS AND LABOR.

TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT THE REAR FRAME WAS ROTTED AND FRACTURED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO NISSAN KIA OF MIDDLETOWN (4961 NY-17M, NEW HAMPTON, NY 10958, (845) 374-6555) WHERE THE CONTACT WAS ADVISED TO SCHEDULE A DIAGNOSTIC APPOINTMENT. THE DEALER WAS UNABLE TO OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 158,000.