2005 Nissan Murano

TL*THE CONTACT OWNS A 2005 NISSAN MURANO. WHEN DECELERATING OR MAKING A RIGHT OR LEFT TURN THE DRIVERS SEAT MOVED OUT OF POSITION. AS A CONSEQUENCE, SHE LOST CONTROL OF THE VEHICLE, AND ALMOST CRASHED INTO AN INTERSECTION. SHE NOTIFIED THE DEALER, AND A TECHNICIAN SPECULATED THAT THE FAILURE WAS CAUSED BY DRIVERS WITH A HEAVY WEIGHT CLASS; HOWEVER, SHE HAS A SMALL STATURE. THE TECHNICIAN WOULD NOT ASSUME RESPONSIBILITY FOR THE FAILURE; THEREFORE, NO REPAIRS WERE MADE. THE FAILURE AND CURRENT MILEAGES WERE 32,000.

ABOUT A WEEK AGO I SAT DOWN IN MY 2005 NISSAN MURANO AND HEARD A CRACK AND THE SEAT BEGAN TO ROCK. I LOOKED UNDER THE BACK OF THE SEAT AND NOTICED THE SEAT RISER HAD BROKEN. THIS SURPRISED ME AS I AM NOT A HEAVY GUY, I WEIGH 200 POUNDS. THE SEAT HASN'T SEEN ANY DAMAGE OUT OF THE ORDINARY WEAR AND TEAR, AND THE CAR HAS NEVER BEEN IN AN ACCIDENT EITHER. I FIGURED IT WAS JUST A SINGLE DEFECT AND TOOK IT TO MY DEALER TO GET IT FIXED. THEY TOLD ME IT WAS GOING TO COST JUST OVER $1000 TO REPLACE THE BRACKET. THEY ALSO TOLD ME EVERY SINGLE MURANO THEY HAVE SOLD HAS THIS PROBLEM. I GOT ONLINE TO SEE IF I COULD FIND SOMEONE TO FIX IT CHEAPER AND FOUND OUT NOT ONLY HAVE MANY PEOPLE HAD THERE SEAT BREAK, BUT IN THE EXACT SAME PLACE. AT THIS POINT I THINK THIS IS A SAFETY ISSUE AND NISSAN NEEDS TO RIGHT IT. I CAN'T IMAGINE THE OUTCOME FOR SOMEONE IF ONE OF THESE SEATS BREAK DURING AN ACCIDENT. NISSAN NEEDS TO MAKE A BRACKET WITH THICKER METAL AND REPLACE ALL THESE FAULTY ONES BEFORE SOMEBODY GETS SERIOUSLY INJURED BECAUSE OF IT. *TR

I OWN A 2005 NISSAN MURANO THAT I PURCHASED NEW. A FEW DAYS AGO WHEN I GOT INTO THE CAR THE DRIVERS SEAT SEEMED TO COME LOOSE. IT WOBBLES BADLY. I TOOK THE VEHICLE TO THE LOCAL NISSAN DEALERSHIP. I WAS TOLD THAT THE SEAT BRACKET HAD BROKEN AND I WOULD NEED A NEW SEAT. THE COST OF THE NEW SEAT PLUS INSTALLATION WOULD BE APPROXIMATELY $1,000. NISSAN CUSTOMER SERVICE HAS TOLD ME THAT NISSAN HAS NO OBLIGATION TO REPAIR THE PROBLEM. THE CAR HAS 44,000 MILES. I AM THE ONLY DRIVER AND TAKE EXCEPTIONAL CARE OF THE VEHICLE. I FIND OTHER COMPLAINTS ONLINE ABOUT THIS EXACT SITUATION. NISSAN IS AWARE OF THE PROBLEM. THIS IS A SERIOUS FLAW IN DESIGN. HOW CAN NISSAN DISMISS RESPONSIBILITY AND LIABILITY FOR THIS SERIOUS SAFETY ISSUE? IF THE SEAT BRACKET FAILS FOR NO APPARENT REASON WHAT MIGHT HAPPEN IN AN ACCIDENT? *TR

MY DRIVER'S SEAT BROKE IN THE SAME MANNER AS A NUMBER OF OTHER DRIVER'S. THERE IS PLENTY OF INSTANCES AVAILABLE THAT SHOULD BE CONSIDERED TO FIND A QUICK RESOLUTION TO THIS DANGEROUS ISSUE. HTTP://X.NISSANHELP.COM/FORUMS/MURANO/3302-DRIVERS-SEAT.HTML THE DRIVER SEAT IS ANCHORED ON THE RIGHT SIDE BUT IS LOOSE FROM THE LEFT REAR, ALLOWING SIGNIFICANT ROCKING BACK AND FORTH AND RIGHT TO LEFT WHEN TAKING TURNS, HITTING THE BRAKES OR ANYTIME THE CAR IS MOVING. I BOUGHT THIS CAR NEW IN 2005 AND AM HAPPY TO SAY I AM HEALTHY ENOUGH TO NOT BE ON RECORD GUINNESS AS THE HEAVIEST PERSON THAT COULD BRAKE A CAR SEAT. BOTH THE DEALER (WESTON NISSAN, AT WESTON, FLORIDA) AND NISSAN DENIED MY CLAIM ON 9/24/2009. *TR

TL*THE CONTACT OWNS A 2005 NISSAN MURANO. THE DRIVER SEAT ASSEMBLY FAILED WHILE DRIVING APPROXIMATELY 60 MPH. THE MANUFACTURER TOOK A REPORT NUMBER 566097; HOWEVER, THEY WILL NOT ASSIST WITH THE REPAIR. THE DEALERS ESTIMATED COST TO REPAIR THE SEAT ASSEMBLY WAS $1,000.00. THE VEHICLE WILL BE REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 5,005 AND THE CURRENT MILEAGE WAS 60,000. UPDATED 10/26/09. *LJ UPDATED 10/26/09*JB

DRIVER'S SUNVISOR IN 2005 NISSAN MURANO RANDOMLY FALLS DOWN WHILE VEHICLE IS BEING DRIVEN. SERIOUS MANUFACTURING OR INSTALLATION DEFECT. SINCE WARRANTY IS UP DEALER WOULD NOT REPLACE FOR FREE. QUOTED $370.00 FOR LABOR + COST OF PART. WAS FINALLY ABLE TO PERSUADE DEALER TO REPLACE PART 3 YEARS LATER. (TODAY AS A MATTER OF FACT). HAD TO THREATEN TO GET LOCAL NEWS INVOLVED. OTHERS ON MESSAGE BOARDS HAVE HAD SIMILAR PROBLEMS. PLEASE LOOK INTO THIS MAJOR DEFECT AS MANY LIVES COULD BE IN JEOPARDY. I ALMOST WAS IN 2 SERIOUS ACCIDENTS BECAUSE OF THE VISOR JUST RANDOMLY FALLING WHILE DRIVING. THANK GOODNESS FOR BRAKES BECAUSE I AND MY KIDS COULD HAVE BEEN ANOTHER TRAFFIC FATALITY STATISTIC. *TR

ON SEPTEMBER 17, MY DRIVER'S DOOR WOULD NOT OPEN WITH THE KEYLESS ENTRY OR WITH THE ACTUAL KEY. I CALLED NISSAN OF QUEENS TO STATE AGAIN THAT SOMETHING FRAUDULENT WAS DONE TO MY CAR SINCE MY INITIAL VISIT ON SEPTEMBER 4. THEY ADVISED ME TO COME IN TO "CHECK" THE PROBLEM. HOWEVER, PAST EXPERIENCE LEADS ME TO BELIEVE IT WILL BE TO "FIX" THE DOOR, CHARGE ME SOME RIDICULOUS AMOUNT, AND THEN CREATE ANOTHER MALFUNCTION. THIS NEW MALFUNCTION WILL HAVE ME COMING BACK THE NEXT WEEK FOR A REPEAT OF THIS FRAUDULENT SERVICE. MY CAR IS BREAKING DOWN BEFORE MY EYES AND I CANNOT UNDERSTAND WHY NISSAN WOULD LET THIS HAPPEN TO A LOYAL CUSTOMER. AS YOU KNOW TAMPERING WITH MY CAR DOOR CAN BE HARMFUL TO MY PERSON IN THE FOLLOWING WAYS: 1.HAVING A SECURE ENVIRONMENT IS PARAMOUNT IN CERTAIN NEIGHBORHOODS. WHEN LOCKING THE DOORS IT'S IMPERATIVE NOBODY CAN GAIN ACCESS AT WILL BY WALKING UP TO THE CAR. IF ANYONE CAN SIMPLY OPEN THE DOOR TO GAIN ACCESS, CARJACKING, INJURY, OR EVEN MURDER IS EASIER. IF THE DOORS LOCKED PROPERLY THIS PROVIDES A MORE SECURE ENVIRONMENT FOR THIS TYPE OF SCENARIO. 2.THERE IS A SECURITY PROBLEM WITH NISSAN LOCKING MECHANISM AND NOT RECALLING THEM FOR SAFETY CONCERN IS NEGLIGENT. IT'S AN OPEN DOOR TO A LAWSUIT IF SOMEONE WERE TO BE MURDERED DUE TO A DOOR THAT DIDN'T LOCK, ALTHOUGH THE DRIVER PUSHED THE LOCK BUTTON AND HEARD THE LOCKING NOISE. REMEMBER, IN THIS CASE THERE'S NO OBVIOUS INDICATION THE DOOR ISN'T LOCKED UNLESS SOMEONE WALKS UP AND OPENS IT FROM THE OUTSIDE. THE DRIVE "THINKS" THE DOOR IS LOCKED, WHEN IN REALITY IT'S AN "OPEN DOOR" FOR CARJACKING OR ROBBERY. 3.IN EMERGENCIES IT'S IMPORTANT TO BE ABLE TO UNLOCK DOORS QUICKLY. SINCE 99% OF THE TIME WE ALL USE THE BUTTON TO LOCK AND UNLOCK DOORS, USING THE MANUAL LOCKING LEVER IS UNFAMILIAR. THE LOCKING/UNLOCKING SOLENOID MALFUNCTIONING IS CLEARLY A HIGH RISK IN EMERGENCY SCENARIOS. SOME PEOPLE WHO CANNOT AFFORD THE $1600 TO HAVE ALL THE SOLENOIDS REPLACED (AS QUOTED BY DEALERS). *TR

TL*THE CONTACT OWNS A 2005 NISSAN MURANO. ON SEPTEMBER 14, 2009 WHILE DRIVING 45 MPH, THE DRIVER SEAT LOWERED. HE NOTICED THAT THE LIFTER ASSEMBLY FAILED. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER AND THE MANUFACTURER WILL BE NOTIFIED. THE CURRENT AND THE FAILURE MILEAGES WERE 42,000. UPDATED 11/12/09 *CN THE BRACKET LOCATED ON THE REAR DRIVER SEAT WAS BROKEN AT THE CONNECTION POINT WHICH REQUIRED WELDING. UPDATED 11/16/09