2005 Nissan Murano

TL* THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED THAT THE METAL BRACKET THAT HELD THE DRIVER SEAT IN PLACE FRACTURED. THE VEHICLE WAS TAKEN TO A DEALER WHO STATED THEY WOULD NEED TO REPLACE THE LIFTER LINK ASSEMBLY AND MOTOR. THE MANUFACTURER WAS CONTACTED BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 98,000 AND THE CURRENT MILEAGE WAS 99,000.

THE ACTUATOR FOR ALL OF MY DOOR IN THE 2005 NISSAN MURANO BROKE. SO WHY IS IT A SAFETY ISSUE? 1. HAVING A SECURE ENVIRONMENT IS PARAMOUNT IN CERTAIN NEIGHBORHOODS. WHEN LOCKING THE DOORS IT'S IMPERATIVE NOBODY CAN GAIN ACCESS AT WILL BY WALKING UP TO THE CAR. IF ANYONE CAN SIMPLY OPEN THE DOOR TO GAIN ACCESS, CARJACKING, INJURY, OR EVEN MURDER IS EASIER. IF THE DOORS LOCKED PROPERLY THIS PROVIDES A MORE SECURE ENVIRONMENT FOR THIS TYPE OF SCENARIO. 2. NISSAN KNOWING THERE IS A SECURITY PROBLEM WITH THEIR LOCKING MECHANISM AND NOT RECALLING THEM FOR SAFETY CONCERN IS NEGLIGENT. IT'S AN OPEN DOOR TO A LAWSUIT IF SOMEONE WERE TO BE MURDERED DUE TO A DOOR THAT DIDN'T LOCK, ALTHOUGH THE DRIVER PUSHED THE LOCK BUTTON AND HEARD THE LOCKING NOISE. REMEMBER, IN THIS CASE THERE'S NO OBVIOUS INDICATION THE DOOR ISN'T LOCKED UNLESS SOMEONE WALKS UP AND OPENS IT FROM THE OUTSIDE. THE DRIVE "THINKS" THE DOOR IS LOCKED, WHEN IN REALITY IT'S AN "OPEN DOOR" FOR CARJACKING OR ROBBERY. THIS FAILURE IS AN INTERMITTENT OF OPERATION. SOMETIMES THE DOORS LOCK OK, OTHER TIMES THEY DON'T. IN ADDITION, SOMETIMES THE DOORS UNLOCK OK, OTHER TIMES THEY DON'T. 3. IN EMERGENCIES IT'S IMPORTANT TO BE ABLE TO UNLOCK DOORS QUICKLY. SINCE 99% OF THE TIME WE ALL USE THE BUTTON TO LOCK AND UNLOCK DOORS, USING THE MANUAL LOCKING LEVER IS UNFAMILIAR. AND THE MURANO'S DESIGN IS SUCH THAT IT'S NOT EASY TO COMPREHEND IF IT'S NOT YOUR CAR, FOR INSTANCE A RENTAL CAR. I CAN EASILY UNDERSTAND HOW SOME PEOPLE WOULD BE CONFUSED HOW UNLOCK A DOOR USING THE MANUAL LEVEL IN AN EMERGENCY WHEN THEY VIRTUALLY HAVE NO EXPERIENCE WITH IT. IN EMERGENCIES EVERY SECOND COUNTS. THE LOCKING/UNLOCKING SOLENOID MALFUNCTIONING IS CLEARLY A HIGH RISK IN EMERGENCY SCENARIOS. SOME PEOPLE WHO CANNOT AFFORD THE $1600 TO HAVE ALL THE SOLENOIDS REPLACED (AS QUOTED BY DEALERS) WILL FORGO GETTING THEM FIXED, PUTTING THEIR FAMILY MEMBERS AT RISK WITH THE ABOVE MISHAP EXAMPLES. THIS SHOULDN'T. *TR

I OWN A 2005 NISSAN MURANO. THE DRIVER SEAT IS ROCKING AND MOVING WHILE DRIVING THE CAR BECAUSE THE SEAT BRACKET THAT HOLDS THE SEAT TO THE FLOOR FAILED. I FIXED IT IN 2008 AND PAID APPROX. $ 1,000.00 AND AGAIN IT HAPPENED IN 2011 THE SEAT IS ROCKING AND MOVING TOWARD THE LEFT SIDE WHICH HAPPENED WHILE I WAS DRIVING AND ALMOST CAUSED A SERIOUS ACCIDENT BY LOSING CONTROL OF THE CAR. I CALLED THE NISSAN NORTH AMERICA SEVERAL TIMES AND THEY DECLINE TO EVEN ADMIT THAT THERE IS A DEFECT IN THE BRACKET HOLDING THE SEAT. THIS IS A SAFETY HAZARD ISSUE WHICH COULD CAUSE A FATAL ACCIDENT BY LOSING CONTROL OF THE CAR WHEN THE SEAT SNAPS AWAY FROM ITS TRACK. THIS PROBLEM HAVE BEEN INVESTIGATED BY THE US DEPARTMENT OF SAFETY AND AS OF TODAY NISSAN REFUSE TO RECALL THE NISSAN MURANOS AND TRY TO PERMENATLY FIX THE PROBLEM. THE NISAAN DEALERSHIPS RECOGNIZE THE PROBLEM BECAUSE A TSB # 05043 WAS ISSUED BY NISSAN TO ALL DEALERSHIPS TO ALERT THEM AND SHOW THEM HOW TO TEMPORARY FIX THE PROBLEM. THE COST OF THE PART DOUBLED IN TWO YEARS BECAUSE OF THE HIGH DEMAND. THIS IS A SAFETY HAZARD ISSUE AND A FATAL ACCIDENT IS WAITING TO HAPPEN. NISSAN SHOULD ADDRESS THE PROBLEM WITH THE SEATS AND FIX IT WITHOUT ANY COST FOR THE CONSUMER. A RECALL MUST BE ISSUED BY NISSAN BEFORE ITS TOO LATE. IT IS UNBELIEVABLE THAT NISSAN DOUBLE THE PRICE ON THE PART NEEDED TO FIX THE PROBLEM AND FORCE THE CONSUMER TO PAY FOR IT KNOWING THAT THIS WILL NOT FIX THE SEATS PERMANENTLY. THE BRACKETS THAT HOLD THE SEATS MUST BE RE-DESIGNED TO CARRY THE WEIGHT OF THE DRIVER WITHOUT SNAPPING AND BREAKING WHILE DRIVING. I URGE THE US DEPARTMENT OF TRANSPORTATION TO RE-INVESTIGATE THE SEATS IN THE 2005 MURANO AND NOT WAIT UNTIL A FATAL ACCIDENT HAPPENS. THIS IS A SERIOUS ISSUE AND IT SHOULD NOT BE IGNORED. *LN

FAILURE OF 2 DOOR LOCKING MECHANISMS IN 2005 MURANO 1. HAVING A SECURE ENVIRONMENT IS PARAMOUNT IN CERTAIN NEIGHBORHOODS. WHEN LOCKING THE DOORS IT'S IMPERATIVE NOBODY CAN GAIN ACCESS AT WILL BY WALKING UP TO THE CAR. IF ANYONE CAN SIMPLY OPEN THE DOOR TO GAIN ACCESS, CARJACKING, INJURY, OR EVEN MURDER IS EASIER. IF THE DOORS LOCKED PROPERLY THIS PROVIDES A MORE SECURE ENVIRONMENT FOR THIS TYPE OF SCENARIO. 2. NISSAN KNOWING THERE IS A SECURITY PROBLEM WITH THEIR LOCKING MECHANISM AND NOT RECALLING THEM FOR SAFETY CONCERN IS NEGLIGENT. IT'S AN OPEN DOOR TO A LAWSUIT IF SOMEONE WERE TO BE MURDERED DUE TO A DOOR THAT DIDN'T LOCK, ALTHOUGH THE DRIVER PUSHED THE LOCK BUTTON AND HEARD THE LOCKING NOISE. REMEMBER, IN THIS CASE THERE'S NO OBVIOUS INDICATION THE DOOR ISN'T LOCKED UNLESS SOMEONE WALKS UP AND OPENS IT FROM THE OUTSIDE. THE DRIVE "THINKS" THE DOOR IS LOCKED, WHEN IN REALITY IT'S AN "OPEN DOOR" FOR CARJACKING OR ROBBERY. THIS FAILURE IS AN INTERMITTENT OF OPERATION. SOMETIMES THE DOORS LOCK OK, OTHER TIMES THEY DON'T. IN ADDITION, SOMETIMES THE DOORS UNLOCK OK, OTHER TIMES THEY DON'T. 3. IN EMERGENCIES IT'S IMPORTANT TO BE ABLE TO UNLOCK DOORS QUICKLY. SINCE 99% OF THE TIME WE ALL USE THE BUTTON TO LOCK AND UNLOCK DOORS, USING THE MANUAL LOCKING LEVER IS UNFAMILIAR. IN EMERGENCIES EVERY SECOND COUNTS. THE LOCKING/UNLOCKING SOLENOID MALFUNCTIONING IS CLEARLY A HIGH RISK IN EMERGENCY SCENARIOS. SOME PEOPLE WHO CANNOT AFFORD THE $1600 TO HAVE ALL THE SOLENOIDS REPLACED (AS QUOTED BY DEALERS) WILL FORGO GETTING THEM FIXED, PUTTING THEIR FAMILY MEMBERS AT RISK WITH THE ABOVE MISHAP EXAMPLES. THIS SHOULDN'T BE, NISSAN SHOULD RECALL THEM. *TR

VEHICLE LOCKING MECHANISMS DO NOT FUNCTION PROPERLY. I PURCHASED MY MURANO BRAND NEW AND EVEN THEN IT HAD A PROBLEM WITH THE GAS TANK COVER OPERATION. IT WOULD WORK BACKWARDS: WHEN YOU LOCK THE VEHICLE IT WOULD OPEN AND VICE VERSA. THEN THE BACK LOCKS STOPPED FUNCTIONING IN CONJUNCTION WITH THE KEY FOB AND THE DRIVER'S CONTROL. LATER IT BECAME AN INTERMITTENT PROBLEM. NOW BOTH OF THE REAR DOOR LOCKS CAN ONLY BE CONTROLLED MANUALLY. THE PASSENGER DOOR HAS STARTED TO DO THE SAME. I'VE ALSO BEEN LOCKED OUT OF MY TRUNK. I BOUGHT GROCERIES AND WAS UNABLE TO OPEN THE TRUNK FROM THE OUTSIDE AND THERE IS NO CONTROL ON THE INSIDE TO OPEN IT EITHER. IN ORDER TO USE THE DOORS AND THEIR LOCKS ACCESS HAS TO BE GAINED FROM OTHER DOORS. IF THE TRUNK LOCKS ITSELF IT BECOMES USELESS AS I CANNOT ACCESS IT. THIS IS A SAFETY ISSUE IN THAT I NEED TO BE ABLE TO OPEN AND CLOSE MY TRUNK IF NEEDED. WHEN THE PROBLEM INITIALLY OCCURRED I WAS UNAWARE AS THERE ARE NO INDICATIONS. I DIDN'T KNOW UNTIL MY YOUNG SON WHO RIDES IN THE BACK SEAT COULD NOT OPEN THE DOOR WHEN I UNLOCKED IT. I HAVE HAD PERSONAL ITEMS STOLEN FROM MY VEHICLE THAT I ASSUMED WAS LOCKED USING THE KEY FOB. STRANGERS CAN ACCESS VEHICLES AND OWNERS WILL BE UNAWARE. THIS IS A SCARY THOUGHT. *TR

THE DRIVER SEAT FRAME BROKE UNDER NORMAL USE. NO UNUSUAL STRESS WAS PLACED ON THE SEAT TO CAUSE IT TO BREAK. WITH THIS IN MIND, THIS COULD BE A SAFETY ISSUE WHILE THE VEHICLE IS BEING DRIVEN. THE BACK SEAT FRAME BREAKING WHILE BEING DRIVEN COULD CAUSE AN ACCIDENT IF THE DRIVER LOOSE CONTROL OF THE VEHICLE WHEN THE SEAT BACK BREAKS; PARTICULARLY IF BOTH SIDES BREAK AT THE SAME TIME. *TR