2005 Nissan Murano

MY DRIVERS SEAT IN MY 2005 NISSAN MURANO FAILED WHILE DRIVING DOWN THE ROAD. I WAS GOING AROUND A TURN AND SOMETHING POPPED AND NOW THE SEAT ROCKS BACK AND FORTH ON THE LEFT REAR OF THE SEAT. NOT VERY SAFE HAVING A SEAT THAT ROCKS WHILE DRIVING AND BROKE WHILE DRIVING. LUCKILY I WAS ABLE TO GET BACK ON THE ROAD WHEN IT BROKE. IT IS VERY SCARY TO HAVE IT BREAK AS YOU DRIVE. *TR

TL*THE CONTACT OWNS A 2005 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 65 MPH THE FRONT DRIVERS BEGAN TO SHAKE. THE VEHICLE WAS PULLED OVER AND UPON EXAMINATION HE NOTICED THE SEAT WAS DETACHED FROM THE MOUNTING TRACKS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE IT WAS CONFIRMED THAT THE FRONT DRIVERS SEAT DETACHED FROM THE MOUNTING TRACKS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 57,000 AND THE CURRENT MILEAGE WAS 63,000.

BROKEN WELDS IN THE DRIVER'S SEAT BASE FRAME. FIRST BROKE ABOUND 4/9/2008. AFTERMARKET SEAT HEATERS HAD BEEN INSTALLED BY A VENDOR PREVIOUSLY. TOOK VEHICLE TO VENDOR, FOUND BROKEN WELDS IN THE DRIVER SEAT BASE, CAUSING THE BASE TO DROP DOWN AND TO THE LEFT. VENDOR REMOVED THE DRIVER SEAT, ALIGNED, REINFORCED , MIG WELDED THE AFFECTED AREAS. VENDOR REASSEMBLED AND TESTED SEAT, APPEARED TO BE SOLID. 9/15/2010. DRIVING VEHICLE AT MODERATE SPEED (35-40 MPH) , LOUD "POP" , THEN LEFT REAR SIDE OF DRIVERS SEAT DROPPED DOWN. NO LOSS OF CONTROL , BUT NOW AN OBVIOUSLY UNSAFE SITUATION. 9/22/10. TOOK VEHICLE BACK TO VENDOR (SEE ABOVE), VENDOR PULLED OFF ACCESS PANELS AND VERIFIED THAT WELDS PERFORMED IN 2008 WERE SOLID AND THAT THE FRAME HAD BROKEN IN ANOTHER SPOT. DECLINED TO EVEN ATTEMPT A REPAIR AT THIS POINT FOR SAFETY CONCERNS AND ADVISED CONTACTING DEALER FOR NEW PART. 9/22//10 VISITED NISSAN DEALER, SEAT INSPECTED BY TECHNICIAN, STATED THAT THE REAR LOWER DRIVERS SEAT FRAME WAS BROKEN AND WOULD NEED TO BE REPLACED. THE SERVICE DEPT QUOTED A PRICE OF $750.00 PARTS, $275.00 LABOR, FOR A TOTAL OF $125.00 PLUS TAX. THIS IS A SERIOUS SAFETY PROBLEM IN MY MIND. THE CAR HAS 44,000 MILES, WAS PURCHASED IN, AND SPENDS MUCH OF IT'S TIME IN FLORIDA. THERE IS ABSOLUTELY NO RUST OR CORROSION ANYWHERE I KNOW OF. I BELIEVE THIS IS A DEFECT AND SHOULD BE COVERED BY NISSAN. *TR

I HAVE BEEN DRIVING MY NISSAN MURANO FOR AT LEAST THREE YEARS WITH A BROKEN SEAT . I FILE A COMPLAIN THREE YEARS AGO. EVERYBODY THAT I KNOW WHO OWNS A NISSAN MURANO HAS THE DRIVERS SEAT BROKE. I HAVE BEEN READING A LOT OF COMPLAINS ABOUT THESE PROBLEM AND THE ODI HAS NOT ISSUE A RECALL. HOW MUCH IS NISSAN CORPORATION GIVING TO NOT DO A RECALL?; IM SURE THAT IF THE NISSAN MURANO OWNERS GET TOGETHER WE CAN COLLECT MORE MONEY TO MAKE ODI TO DO A RECALL THESE IS RIDICULOUS. I CAN LET YOU DRIVE MY MURANO SO YOU CAN FEEL WHO HARD IS TO DRIVE MY MURANO WITH A BROKEN SEAT. ODI NEEDS TO WORK ON THESE PROBLEM RIGHT AWAY. *TR

MY DRIVER SIDE SEAT IN MY NISSAN MURANO FRAME CRACKED. WHILE I WAS STOPPING AT A STOP SIGNED AND I THOUGHT I WAS GOING TO GO HEAD FIRST IN THE WINDSHIELD. I F MY KIDS WAS IN THE CAR THEN NO TELLING IF I LOST CONTROL OR HIT MY HEAD NO TELLING WHAT WOULD HAVE HAPPENED. HAD NO PROBLEMS WITH THIS BEFORE AND NOW IT SEEMS THERE IS A LOT OF COMPLAINTS ABOUT THE SAME FAILURE AS WHAT I HAVE HAD HERE. I HAVE NOT REPAIRED THE SEAT YET AND WILL NOT DRIVE THE CAR AGAIN UNTIL IT IS REPAIRED. *TR

REF COMPLAINT #[XXX]OF 9/8/10. DRIVER SEAT COLLAPSE/NISSAN MURANO; TUES 9/7/10. THIS IS A FOLLOW-UP BECAUSE I AM UNDERSTANDING THAT THIS ISSUE WAS REPORTED BEFORE AND SIMPLY "DROPPED" BY YOUR DEPARTMENT. THIS IS A "SAFETY ISSUE" WHICH COULD HAVE BEEN DISASTROUS HAD THE SEAT COLLAPSED WHEN OUR DAUGHTER (SHORT AND TINY) WAS DRIVING THE VEHICLE A FEW DAYS EARLIER ON A TRIP FROM SPRINGFIELD TO RICHMOND VA. THANK GOD SHE DID NOT ENCOUNTER THE PROBLEM THEN. THE SUPPORT FOR THE SEAT BROKE! WE HAVE THE PART. THIS SHOULD NOT HAVE HAPPENED AND NISSAN SHOULD TAKE RESPONSIBILITY FOR THE REPLACEMENT. PEOPLE ARE "WELDING" THE PART BACK: WHAT HAPPENS IF THAT SHOULD BREAK AND AN ACCIDENT OCCURS? ONE SHOULD NOT BE ENCOURAGED TO TAKE THIS ROUTE!! WE WOULD HOPE THAT YOUR DEPARTMENT WOULD TAKE THIS SERIOUSLY AND HAVE NISSAN RECALL THESE VEHICLES FOR A TOTAL REFIT OF THE SEAT BEFORE CATASTROPHE HAPPENS. THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR