NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
678 reports5,000 miles · Dec 17, 2005
Fuel System, Gasoline
GAS MILEAGE AS STATED ON VEHICLE WINDOW STICKER GROSSLY EXAGGERATED WHEN COMPARED TO ACTUAL MILEAGE. CAR ALSO HAD 243 MILES ON ODOMETER AT DELIVERY. WHEN QUESTIONED ABOUT THIS THE DEALER STATED THAT THE CAR WAS A SWAPPED VEHICLE THAT CAME FROM A DEALER IN MASSACHUSETTS. I WAS NEVER INFORMED OF THE AMOUNT OF MILEAGE ON THE CAR UN…
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GAS MILEAGE AS STATED ON VEHICLE WINDOW STICKER GROSSLY EXAGGERATED WHEN COMPARED TO ACTUAL MILEAGE. CAR ALSO HAD 243 MILES ON ODOMETER AT DELIVERY. WHEN QUESTIONED ABOUT THIS THE DEALER STATED THAT THE CAR WAS A SWAPPED VEHICLE THAT CAME FROM A DEALER IN MASSACHUSETTS. I WAS NEVER INFORMED OF THE AMOUNT OF MILEAGE ON THE CAR UNTIL I LOOKED AT THE ODOMETER UPON PICK UP. THERE ARE OVER 240 MILES ON THIS CAR THAT ARE MOST CRUCIAL IN THE BREAK IN OF AN ENGINE. I DO NOT KNOW HOW THIS CAR WAS DRIVEN DURING THOSE MILES AND SUSPECT THAT IT MAY HAVE NOT BEEN DRIVEN WITH THE CARE THAT I WOULD HAVE. I HAVE PLACED SEVERAL COMPLAINTS REGARDING FUEL MILEAGE WITH BOTH NISSAN USA AND BIENER NISSAN. TO DATE I HAVE NOT GOTTEN ANY RESOLUTION TO THIS PROBLEM. I ALSO HAD TO REPLACE BOTH REAR TIRES OF THIS VEHICLE AT APPROXIMATELY 500 MILES. BOTH REAR TIRES WERE PROGRESSIVELY BALDING FROM THE CENTER LINE OF THE TIRE TO THE INSIDE SHOULDER OF EACH TIRE, TO THE POINT WHERE THE RADIAL BELT WAS EXPOSED AT POINTS OF THE SHOULDER. THE DEALER EXPLAINED THAT THE DOT NUMBERS DID NOT MATCH WITH THE FRONT TIRES AND THAT SOMEONE HAD SWITCHED THEM IN. THIS ALSO SHOWS THAT THE DEALER DIDN'T DO A COMPLETE SAFETY INSPECTION ON THE VEHICLE BEFORE DELIVERY. *JB
NHTSA ODI #10145529
10,000 miles · Nov 30, 2005
Electrical System
DT: THE CONTACT HAD NHTSA RECALL CAMPAIGN 05V319000 REPAIRS PERFORMED CONCERNING THE ELECTRICAL SYSTEM: ALTERNATOR/GENERATOR/REGULATOR. AFTERWARDS, THERE WAS A LOSS OF POWER AND THE ENGINE DIED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER WAS UNABLE TO DETERMINE THE SOURCE OF THE PROBLEM. *AK
NHTSA ODI #10144064
3,000 miles · Nov 13, 2005
Engine And Engine CoolingWheels
I HAVE A 2004 NISSAN MURANO I PURCHASED THE VEHICLE NEW AT 3000 MILES THE ENGINE BLEW AND NISSAN REPAIRED IT AND SPENT $14,000 TO REPAIR. NOW I HAVE BEEN CONTACTING NISSAN AND TELLING THEM THAT MY TIRES ARE BALD IN THE INSIDE FROM THE ENGINE BEING TAKEN OUT BECAUSE THEY DID NOT ALIGN IT RIGHT AND I HAVE A FOUL SMELL OF ANTIFREEZ…
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I HAVE A 2004 NISSAN MURANO I PURCHASED THE VEHICLE NEW AT 3000 MILES THE ENGINE BLEW AND NISSAN REPAIRED IT AND SPENT $14,000 TO REPAIR. NOW I HAVE BEEN CONTACTING NISSAN AND TELLING THEM THAT MY TIRES ARE BALD IN THE INSIDE FROM THE ENGINE BEING TAKEN OUT BECAUSE THEY DID NOT ALIGN IT RIGHT AND I HAVE A FOUL SMELL OF ANTIFREEZE IN THE VEHICLE AND THAT THE ENGINE IS KNOCKING AGAIN. BUT INSTEAD THEY TELL ME THAT THERE IS NOTHING WRONG WITH THE VEHICLE. I HAD SPOKEN TO SOMEONE AT NISSAN OF STATEN ISLAND AND HE WAS VERY NASTY AND EVEN TOLD ME NOT TO BRING MY CAR THERE. I NEED HELP WHAT CAN I DO PLEASE HELP ME I WANT TO GIVE THIS CAR UP I DON'T WANT THE PROBLEMS. *NM
NHTSA ODI #10142536
40,000 miles · Nov 1, 2005
Electrical SystemService Brakes, HydraulicVehicle Speed Control
WHILE DRIVING, BRAKE WARNING LAMP SUDDENLY CAME ON. ACCELERATOR STOPPED RESPONDING. THEN EVENTUALLY, THE ENGINE DIED. *NM
NHTSA ODI #10141464
Mileage unknown · Oct 14, 2005
Service Brakes, Hydraulic
VEHICLE'S BRAKE PEDAL IS HIGHER THAN THE GAS PEDAL. *TS THE CONSUMER HAS TO LIFT HIS FOOT UP OFF THE GAS AND UP AND OVER TO THE BRAKE PEDAL. THE CONSUMER FEELS THAT THIS CONDITION ADDS TO BRAKING TIME AND RESULTS IN EXTENDED STOPPING DISTANCE. THE DEALER HAS BEEN NOTIFIED OF THIS PROBLEM BUT THEY CLAIM THAT THIS IS THE DESIG…
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VEHICLE'S BRAKE PEDAL IS HIGHER THAN THE GAS PEDAL. *TS THE CONSUMER HAS TO LIFT HIS FOOT UP OFF THE GAS AND UP AND OVER TO THE BRAKE PEDAL. THE CONSUMER FEELS THAT THIS CONDITION ADDS TO BRAKING TIME AND RESULTS IN EXTENDED STOPPING DISTANCE. THE DEALER HAS BEEN NOTIFIED OF THIS PROBLEM BUT THEY CLAIM THAT THIS IS THE DESIGN OF THE VEHICLE. *NM
NHTSA ODI #10140994
Mileage unknown · Oct 11, 2005
Fuel System, Gasoline
PUNCTURED GAS TANK FROM DEBRIS ON HIGHWAY. NO WARNING LIGHTS, ETC.. DROVE 45 MILES LEAKING GAS. DIDN'T REALIZE IT UNTIL WE STOPPED THE CAR AND SMELLED GASOLINE VERY STRONGLY. HAD CAR TOWED TO DEALERSHIP FOR REPLACEMENT OF GAS TANK (WHICH TOOK 3 EFFORTS TO GET IT RIGHT) VERY CONCERNED AS TO HOW EASY IT WAS TO HAVE GAS TANK P…
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PUNCTURED GAS TANK FROM DEBRIS ON HIGHWAY. NO WARNING LIGHTS, ETC.. DROVE 45 MILES LEAKING GAS. DIDN'T REALIZE IT UNTIL WE STOPPED THE CAR AND SMELLED GASOLINE VERY STRONGLY. HAD CAR TOWED TO DEALERSHIP FOR REPLACEMENT OF GAS TANK (WHICH TOOK 3 EFFORTS TO GET IT RIGHT) VERY CONCERNED AS TO HOW EASY IT WAS TO HAVE GAS TANK PUNCTURED, EITHER FROM MATERIAL IT'S MADE OF OR LOCATION. PROBABLY BOTH! *NM
NHTSA ODI #10139276
19,500 miles · Oct 6, 2005
Electrical SystemInjury
I LOST ENGINE POWER WHILE IN MOTION AND HIT A POLE. RELATED TO NHTSA RECALL ID NUMBER: 05V319000. SAME ISSUE HAPPENED 5-27-05. RECALL DATE JULY 14, WAS NOT NOTIFIED OF RECALL. CAR WAS IN NISSAN DEALERSHIP ON 3 OCCASIONS SINCE ORIGINAL REPAIR, AND HAD JUST LEFT THE SHOP 3 DAYS PRIOR TO ENGINE FAILURE AND COLLISION. *JB
NHTSA ODI #10138892
22,250 miles · Oct 6, 2005
Electrical System
MY VEHICLE IS AT 22,000 MILES. I AM ON MY WAY TO WORK, WHEN THE CHECK ENGINE LIGHT SUDDENLY COMES ON. NO SOONER THAN THE LIGHT CAME ON, MY CAR SUDDENLY LOOSES POWER, AND COASTS TO A STOP. I CALLED GILES NISSAN OF LAFAYETTE, LA, AND HAD THE VEHICLE TOWED IN. I HAD AN APPOINTMENT SET UP FROM 2 WEEKS BEFORE THIS FOR THE ALTERNA…
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MY VEHICLE IS AT 22,000 MILES. I AM ON MY WAY TO WORK, WHEN THE CHECK ENGINE LIGHT SUDDENLY COMES ON. NO SOONER THAN THE LIGHT CAME ON, MY CAR SUDDENLY LOOSES POWER, AND COASTS TO A STOP. I CALLED GILES NISSAN OF LAFAYETTE, LA, AND HAD THE VEHICLE TOWED IN. I HAD AN APPOINTMENT SET UP FROM 2 WEEKS BEFORE THIS FOR THE ALTERNATOR RECALL AND BECAUSE MY CD PLAYER KEPT SAYING CHECK DISC, AND WOULD NOT PLAY A CD. THIS HAPPENED THE WEDNESDAY BEFORE MY SCHEDULED APPOINTMENT. SO MY CAR IS AT NISSAN OVERNIGHT BEFORE I GET A CALL SAYING THEY ARE JUST GETTING TO MY CAR, AND THAT THEY DO NOT HAVE A LOANER FOR ME. I WAS TOLD THAT IT WAS THE "THROTTLE POSITION SENSOR" THAT WAS BAD, AND THAT THEY HAD OVERNIGHTED THE PART, BUT THAT THE ALTERNATOR AND CD PLAYER WOULD TAKE LONGER. WHICH REALLY BLEW MY MIND, SINCE I HAD AN APPOINTMENT TO HAVE THOSE TWO THINGS FIXED. AFTER ALMOST 5 DAYS WITHOUT A VEHICLE, WE BUGGED THE DEALERSHIP ENOUGH, THAT THEY FINALLY GOT ME A LOANER CAR. ON THE MONDAY. ON WEDNESDAY, THEY CALLED AND SAID MY CAR WAS READY. I PICKED THE CAR UP, AND ON MY WAY HOME, THE CHECK ENGINE LIGHT CAME ON AGAIN. I WAS SO AFRAID THAT THE CAR WOULD STOP ON ME AGAIN, AND NOW I'M IN THE MIDDLE OF 5:00 TRAFFIC. THE CAR IS SPUTTERING. KIND OF JUMPING. IDLING REALLY HIGH, AND THEN WHEN I GO TO STOP, THE CAR'S RPMS JUMP UP ABOVE 1, AND THEN BACK DOWN BEFORE STOPPING. THIS CAUSES THE CAR TO JUMP FORWARD OR JERK FORWARD A BIT. I DROPPED THE CAR OFF THIS MORNING, AND THEY SAID NOW ONE OF THE CYLINDERS IS MISFIRING. I DON'T KNOW WHY MY CAR WAS GIVEN BACK TO ME IF IT WAS NOT FIXED. THE PROBLEMS I AM HAVING A SERIOUS. THESE COULD BE POTENTIALLY DEADLY PROBLEMS. *JB
NHTSA ODI #10138885
14,000 miles · Oct 6, 2005
Electrical System
DT: CONTACT OWNS A 2004 NISSAN MIRANO. HE RECEIVED RECALL 05V319000 ABOUT ONE-TWO MONTHS AGO CONCERNING THE ALTERNATOR. HE CONTACTED A DEALER ABOUT 2 WEEKS AFTER RECEIVING THE LETTER. THEY TOLD HIM THEY HAD NO PARTS ,AND DID NOT KNOW WHEN THEY WOULD GET THE PARTS. THEY REFUSED TO TAKE THE CONTACT'S PHONE NUMBER BECAUSE THEY…
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DT: CONTACT OWNS A 2004 NISSAN MIRANO. HE RECEIVED RECALL 05V319000 ABOUT ONE-TWO MONTHS AGO CONCERNING THE ALTERNATOR. HE CONTACTED A DEALER ABOUT 2 WEEKS AFTER RECEIVING THE LETTER. THEY TOLD HIM THEY HAD NO PARTS ,AND DID NOT KNOW WHEN THEY WOULD GET THE PARTS. THEY REFUSED TO TAKE THE CONTACT'S PHONE NUMBER BECAUSE THEY DID NOT HAVE A CLUE WHEN THEY WOULD GET THE PARTS. THE CONTACT CALLED THE NISSAN HOT LINE NUMBER, AND THEY GAVE HIM A FILE NUMBER/ ALSO, THEY TOLD HIM THEY WOULD CALL HIM. THEY HAVE NOT CALLED HIM BACK. THE CONTACT CALLED THEM BACK THREE TIMES SINCE THEN , AND EACH TIME THEY SAID THEY WILL CALL HIM BACK, BUT THEY HAVE NOT. THIS DEALER WAS THE CLOSEST DEALER TO HIM, THEREFORE, HE HAS NOT NOTIFIED ANOTHER DEALER. HE DID NOT KNOW OF A ANOTHER DEALER CLOSE TO HIM AT THIS TIME.*AK
NHTSA ODI #10138771
15,000 miles · Oct 6, 2005
Fuel System, Gasoline
DT: THE CONSUMER STATED WHILE DRIVING AT 55 MPH HE HIT ROAD DEBRIS AND IT PUNCTURED THE GAS TANK ON HIS 2004 NISSAN MURANO. THE CONSUMER SAW AN ARTICLE IN THE WALL STREET JOURNAL ABOUT A SIMILAR SITUATION. THE VEHICLE WAS FIXED BY A REPAIRMAN. THE CONSUMER CONTACTED NISSAN AND THEY SAID THAT IF THERE WAS A RECALL THEY WOULD CO…
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DT: THE CONSUMER STATED WHILE DRIVING AT 55 MPH HE HIT ROAD DEBRIS AND IT PUNCTURED THE GAS TANK ON HIS 2004 NISSAN MURANO. THE CONSUMER SAW AN ARTICLE IN THE WALL STREET JOURNAL ABOUT A SIMILAR SITUATION. THE VEHICLE WAS FIXED BY A REPAIRMAN. THE CONSUMER CONTACTED NISSAN AND THEY SAID THAT IF THERE WAS A RECALL THEY WOULD CONTACT HIM. THE DEALER HAS NOT BEEN CONTACTED AT THIS TIME. *AK *JB
NHTSA ODI #10137060
Official recalls
4May 19, 2009
NISSAN IS RECALLING 362,891 MY 2003-2007 MURANO VEHICLES. THE INTAKE AIR DUCTS, WHICH ARE CONNECTED TO THE INTERMEDIATE RESONATOR IN THE AIR INTAKE SYSTEM OF THE ENGINE, MAY SEPARATE FROM THE RESONATOR WITH ENGINE MOVEMENT. THIS SEPARATION OCCURS DUE TO THE PREMATURE AGING OF THE MATERIAL USED IN THE INTAKE AIR DUCTS WHICH CAUSES EXCESSIVE SHRINKING.
Consequence & remedy
Consequence: ENGINE MAY STALL INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT AND REPLACE/REPAIR THE APPROPRIATE COMPONENTS FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 24, 2009. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Feb 13, 2006
ON SOME SPORT UTILITY VEHICLES, IN CERTAIN HIGH SPEED FRONTAL CRASHES, THE WEBBING OF A REAR OUTBOARD SEAT BELT MAY CONTACT THE REAR SEAT BACK HINGE WHERE IT CAN BE CUT BY THE SHARP EDGE OF THE METAL PORTION OF THE HINGE.
Consequence & remedy
Consequence: IF THE WEBBING IS COMPLETELY SEPARATED, IT CAN INCREASE THE RISK OF INJURY TO AN OCCUPANT IN A CRASH.
Remedy: DEALERS WILL INSTALL PROTECTORS OVER THE WEBBING OF THE REAR SEAT BELTS. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Jan 10, 2006
ON CERTAIN SPORT UTILITY VEHICLES, DUE TO THE LOCATION OF THE FORWARD EDGE OF THE FUEL TANK, IN THE EVENT THAT A VEHICLE FRONT TIRE RUNS OVER A SMALL, SHARP OBJECT IN THE ROAD, CATCHES IT AND PROPELS IT TOWARDS THE REAR OF THE VEHICLE, IT MAY STRIKE AND PUNCTURE THE FUEL TANK.
Consequence & remedy
Consequence: A PUNCTURED TANK COULD INCREASE THE RISK OF A FIRE.
Remedy: DEALERS WILL INSTALL PROTECTORS IN FRONT OF THE TANK FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Jul 14, 2005
ON CERTAIN SPORT UTILITY VEHICLES, THERE IS A POSSIBILITY THAT A WIRE BREAKING INSIDE THE ALTERNATOR COULD STOP THE BATTERY FROM CHARGING.
Consequence & remedy
Consequence: IF THIS HAPPENS, THE CHARGER WARNING AND BRAKE WARNING LAMPS WILL IMMEDIATELY COME ON AND THE BATTERY WILL BEGIN TO DISCHARGE. AFTER A SHORT TIME, THE ENGINE WILL GO INTO A "FALL SAFE" CONDITION WHICH WILL LIMIT VEHICLE SPEED. THE ENGINE WILL STOP RUNNING WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL INSPECT AND REPLACE THE ALTERNATOR WITH A NEW VERSION WHICH HAS BEEN MODIFIED TO PREVENT MOVEMENT OF THE COIL. THE RECALL BEGAN ON AUGUST 1, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4PE08065 · Driver Seat Anchor Failure
Opened Nov 18, 2008 · Closed Jul 2, 2009
Status: closed (inferred from source dates) · Seats
THIS INVESTIGATION CONCERNS STRUCTURAL FAILURE OF THE ANCHOR/BRACKET ON THE LEFT REAR SIDE OF THE DRIVER'S SEAT.THE CONCERN IS THAT SUCH FAILURES MAY ALTER THE DRIVER'S SEATED POSITION SO AS TO REDUCE EFFECTIVENESS OF THE OCCUPANT PROTECTION SYSTEM OR POTENTIALLY COMPROMISE VEHICLE CONTROL.FAILURE OF THE SUBJECT ANCHOR BRACKET RESULTS FROM METAL FATIGUE AND CAUSES REARWARD TILTING OF THE DRIVER'S SEAT.THESE FAILURES USUALLY OCCUR DURING DRIVER INGRESS BUT MAY ALSO OCCUR WHILE THE VEHICLE IS BEING OPERATED.THE SAFETY RELATED CONCERNS DURING ACTUAL VEHICLE USE WERE NOT VALIDATED BY THIS INVESTIGATION.WHILE THE NUMBER OF COMPLAINTS OF THIS PROBLEM IS RELATIVELY HIGH, ONLY THREE VERY MINOR, UNDOCUMENTED INJURIES WERE REPORTED.THE REPORTED INJURIES OCCURRED DURING DRIVER INGRESS, NOT WHILE THE VEHICLE WAS IN MOTION.INVESTIGATION DISCLOSED THAT THE APPARENT RISK OF COMPROMISE TO VEHICLE CONTROL HAS NOT BEEN DEMONSTRATED.INVESTIGATION ALSO DISCLOSED THAT THE APPARENT RISK OF COLLAPSE OF THE DRIVER'S SEAT BACK HAS NOT BEEN DEMONSTRATEDA SAFETY RELATED DEFECT TREND WAS NOT IDENTIFIED AND THIS INVESTIGATION HAS BEEN CLOSED.
PE05050 · Fuel Tank Punctures From Road Debris
Opened Sep 13, 2005 · Closed Jan 31, 2006
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly; Fuel System, Other:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
Additional source detail variants (2)
Fuel System, Gasoline:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
Fuel System, Other:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
EA05006 · Alternator Failure / Engine Stalling
Opened Mar 25, 2005 · Closed Aug 17, 2005
Status: closed (inferred from source dates) · Electrical System; Electrical System:alternator/generator/regulator
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
Additional source detail variants (2)
Electrical System:alternator/generator/regulator
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
Electrical System
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
PE04077 · Alternator Failure/ Engine Stalling
Opened Nov 19, 2004 · Closed Mar 25, 2005
Status: closed (inferred from source dates) · Electrical System; Electrical System:alternator/generator/regulator
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
Additional source detail variants (2)
Electrical System:alternator/generator/regulator
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
Electrical System
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
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