NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
678 reports46,095 miles · May 28, 2008
Electrical System
TL*THE CONTACT OWNS A 2004 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 60 MPH, THE ALTERNATOR AND BRAKE LIGHT INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE CAME TO A COMPLETE STOP AND WAS TOWED TO THE DEALER. THE DEALER STATED THAT THE ALTERNATOR WAS THE CAUSE OF THE FAILURE. THE DEALER REPLACED THE ALTERNATOR A…
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TL*THE CONTACT OWNS A 2004 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 60 MPH, THE ALTERNATOR AND BRAKE LIGHT INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE CAME TO A COMPLETE STOP AND WAS TOWED TO THE DEALER. THE DEALER STATED THAT THE ALTERNATOR WAS THE CAUSE OF THE FAILURE. THE DEALER REPLACED THE ALTERNATOR AT THE COST OF $874. THE MANUFACTURER STATED THAT THE DEALER IN VERMONT REPLACED THE ALTERNATOR UNDER NHTSA CAMPAIGN ID NUMBER 05V319000 (ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR). THE DEALER IN CONNECTICUT STATED THAT THE RECALL REPAIR WAS NEVER PERFORMED. THE MANUFACTURER STATED THAT THE CAMPAIGN EXPIRED IN 2006; THEREFORE, THEY WERE NOT RESPONSIBLE FOR REIMBURSEMENT AND WOULD NOT PROVIDE DOCUMENTATION WITH THE RECALLED INFORMATION. THE FAILURE MILEAGE WAS 46,095 AND CURRENT MILEAGE WAS 46,095 UPDATED 06/16/08 *BF
NHTSA ODI #10229119
71,000 miles · May 20, 2008
Power Train
I HAVE BEEN TOLD BY THE NISSAN DEALER THAT MY TRANSFER CASE NEEDED TO BE REPLACED. IT LOCKED UP WHEN I WAS IN THE ALL-WHEEL DRIVE MODE OVER 50 MPH. THEY INITIALLY TOLD ME THIS WAS A PROBLEM WHICH HAS BEEN ADDRESSED IN NEW MODELS BUT THEY WERE UNWILLING TO CONSIDER A RECALL EVEN THOUGH IT LEADS TO FREEZE-UPS WHILE BEING DRIVEN. B…
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I HAVE BEEN TOLD BY THE NISSAN DEALER THAT MY TRANSFER CASE NEEDED TO BE REPLACED. IT LOCKED UP WHEN I WAS IN THE ALL-WHEEL DRIVE MODE OVER 50 MPH. THEY INITIALLY TOLD ME THIS WAS A PROBLEM WHICH HAS BEEN ADDRESSED IN NEW MODELS BUT THEY WERE UNWILLING TO CONSIDER A RECALL EVEN THOUGH IT LEADS TO FREEZE-UPS WHILE BEING DRIVEN. BLOGS CLEARLY SHOW THAT HUNDREDS OF WRITTEN IN REGARDING THIS ISSUE WITH THE 2003 AND 2004 MURANOS. I PAID OVER $5,500 AND NOW HAVE ADDITIONAL TRANSMISSION ISSUES JUST A FEW MONTHS LATER. *TR
NHTSA ODI #10228275
30,000 miles · May 13, 2008
StructureVisibility
FAILURE OF DRIVER SIDE SUN VISOR. SUDDENLY FALLS CAUSING A SAFETY ISSUE. DEALER REPLACED ONCE AND SECOND VISOR ALSO FAILED. *TR
NHTSA ODI #10227651
85,000 miles · May 10, 2008
Power Train
THE PROBLEM OCCURS ON A HOT DAY IN STOP AND GO TRAFFIC WHERE ONCE YOU COME TO A STOP, WHEN PUSHING THE GAS PEDAL DOWN IT TAKES A GOOD 10-30 SECONDS BEFORE YOU GET ANY RESPONSE FROM THE TRANSMISSION, AND WHEN YOU FINALLY DO, IT'S VERY VERY SLOW AS IF THE CAR IS STUCK IN 4TH GEAR TRYING TO ACCELERATE. WHILE DRIVING 30MPG+, IT STA…
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THE PROBLEM OCCURS ON A HOT DAY IN STOP AND GO TRAFFIC WHERE ONCE YOU COME TO A STOP, WHEN PUSHING THE GAS PEDAL DOWN IT TAKES A GOOD 10-30 SECONDS BEFORE YOU GET ANY RESPONSE FROM THE TRANSMISSION, AND WHEN YOU FINALLY DO, IT'S VERY VERY SLOW AS IF THE CAR IS STUCK IN 4TH GEAR TRYING TO ACCELERATE. WHILE DRIVING 30MPG+, IT STARTS TO FEEL LIKE THE CAR IS PULLING BACK, IN AN INCORRECT GEAR. DOING A QUICK SEARCH SHOWS THAT MANY OTHER OWNERS OF A NISSAN MURANO EXPERIENCE THIS PROBLEM, AND THAT THE DEALERSHIP SAYS THAT ITS THE PRESSURE SENSOR AND THE TRANSMISSION NEEDS REPLACEMENT, COSTING BETWEEN $5400-$7000. I HAVE NOT CONTACTED DEALERSHIP YET BUT AFTER READING OTHER CUSTOMER'S COMPLAINTS IT DOESN'T LOOK LIKE I WOULD HAVE ANY LUCK GETTING THIS FIXED WITHOUT HAVING TO PAY FOR A WHOLE NEW TRANSMISSION. *TR
NHTSA ODI #10227232
46,025 miles · May 7, 2008
Engine And Engine Cooling
HEARD RATTLE ON ACCELERATION ABOUT A MONTH BEFORE MAJOR PROBLEM; THOUGHT IT WAS SOMETHING IN THE CAR. NOISE EVENTUALLY WENT AWAY. STARTED WITH NOISE AGAIN. LASTED TWO DAYS. NOTICED JUST AS I TURNED INTO WORK PARKING LOT THAT FRONT WINDSHIELD BEGAN TO FOG UP AT BOTTOM. NO AMOUNT OF DEFROSTING OR OPENING WINDOWS WOULD CLEAR THE …
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HEARD RATTLE ON ACCELERATION ABOUT A MONTH BEFORE MAJOR PROBLEM; THOUGHT IT WAS SOMETHING IN THE CAR. NOISE EVENTUALLY WENT AWAY. STARTED WITH NOISE AGAIN. LASTED TWO DAYS. NOTICED JUST AS I TURNED INTO WORK PARKING LOT THAT FRONT WINDSHIELD BEGAN TO FOG UP AT BOTTOM. NO AMOUNT OF DEFROSTING OR OPENING WINDOWS WOULD CLEAR THE WINDSHIELD UNTIL IT BECAME ALMOST TOO FOGGED TO DRIVE. THEN CAR STALLED OUT. BRAKE AND BATTERY LIGHTS CAME ON. COULD START IT AGAIN, BUT DIDN'T LAST LONG. HAD TO HAVE CAR TOWED TO DEALER. DEALER DETERMINED STEEL TENSIONER BRACKET AND PULLEY BROKE CUTTING DRIVE BELT. DEALER INDICATED NOT WARRANTED UNDER WRAP COVERAGE. NOTICED IN NHTSA LIST OF COMPLAINTS SEVERAL SIMILAR OCCURRENCES WITH THESE PARTS. THIS APPEARS TO BE A DESIGN FLAW THAT THE NISSAN COMPANY SHOULD TAKE RESPONSIBILITY FOR. IT WAS A $400+ REPAIR. CAR HAS 46,000 MILES ON IT. *TR
NHTSA ODI #10226947
33,000 miles · May 3, 2008
Air BagsFuel System, GasolineSeat BeltsCrashInjury
I RAN OFF THE LEFT SIDE OF A MOUNTAIN ROAD HITTING A LARGE TREE WITH THE DRIVER'S DOOR, THEN CONTINUED DOWN THE HILL ANOTHER ~20 FEET SLAMMING INTO A BOULDER. WHEN I HIT THE TREE, THE DRIVER'S DOOR WINDOW BROKE AS WELL AS THE DRIVER'S SIDE REAR DOOR. THE DOOR WAS JAMMED SHUT. THE NISSAN WAS EQUIPPED WITH FRONT SIDE IMPACT AIR…
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I RAN OFF THE LEFT SIDE OF A MOUNTAIN ROAD HITTING A LARGE TREE WITH THE DRIVER'S DOOR, THEN CONTINUED DOWN THE HILL ANOTHER ~20 FEET SLAMMING INTO A BOULDER. WHEN I HIT THE TREE, THE DRIVER'S DOOR WINDOW BROKE AS WELL AS THE DRIVER'S SIDE REAR DOOR. THE DOOR WAS JAMMED SHUT. THE NISSAN WAS EQUIPPED WITH FRONT SIDE IMPACT AIRBAGS AND BOTH FRONT AND REAR HEAD PROTECTION AIRBAGS. NONE WERE DEPLOYED. WHEN I HIT THE BOULDER, THE FRONT PASSENGER AIRBAG DEPLOYED, BUT THE DRIVER'S FRONT AIRBAG FAILED TO DEPLOY. THE PRE-TENSIONER ON THE DRIVER'S SEATBELT DID NOT LATCH RESULTING IN ME HITTING MY UPPER CHEST AND LOWER JAW ON THE STEERING WHEEL SINCE THE AIRBAG DID NOT DEPLOY. THE FUEL CUT-OFF DEVICE ALSO FAILED TO ACTIVATE AND SHUT OFF THE ENGINE. AFTER ALMOST A MINUTE, I TURNED OFF THE ENGINE WITH THE KEY. I HAD BEEN KNOCKED UNCONSCIOUS FOR SEVERAL SECONDS. THE 2004 NISSAN MURANO SUSTAINED OVER $25,000 IN DAMAGE WHICH RESULTED IN IT BEING TOTALED BY MY INSURANCE COMPANY. THE AIRBAG LIGHT WOULD ILLUMINATE BRIEFLY WHEN STARTING THE CAR PRIOR TO THE ACCIDENT. SO THERE WAS NO INDICATION OF AN AIRBAG MALFUNCTION. THERE WAS SUBSTANTIAL DAMAGE TO THE DRIVER'S SIDE OF THE VEHICLE AS WELL AS THE FRONT AND UNDERCARRIAGE. MY INJURIES WERE LIMITED TO BRUISES TO MY CHEST AND LOWER JAW. THE ACCIDENT ALSO GREATLY AGGRAVATED A PRIOR INJURY TO MY UPPER BACK. WHEN I WENT TO GO REMOVE MY PERSONAL BELONGINGS FROM THE VEHICLE, I FOUND THAT THE JACK, MOUNTED IN THE REAR FLOOR HAD COME COMPLETELY OUT. *TR
NHTSA ODI #10226557
45,154 miles · Mar 26, 2008
Engine And Engine Cooling
TL*THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT HER VEHICLE MADE A CRANKING NOISE AND EXHAUST FUMES EXITED THE TAILPIPE. THE NISSAN DEALER DIAGNOSED THE FAILURE AS "ENGINE SLUDGE". BEFORE TAKING THE VEHICLE TO NISSAN, A MECHANIC ADVISED HER TO TAKE IT TO A DEALER BECAUSE THE ENGINE WAS STILL UNDER WARRANTY. …
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TL*THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT HER VEHICLE MADE A CRANKING NOISE AND EXHAUST FUMES EXITED THE TAILPIPE. THE NISSAN DEALER DIAGNOSED THE FAILURE AS "ENGINE SLUDGE". BEFORE TAKING THE VEHICLE TO NISSAN, A MECHANIC ADVISED HER TO TAKE IT TO A DEALER BECAUSE THE ENGINE WAS STILL UNDER WARRANTY. NISSAN OF NORTH AMERICA DENIED THE CONTACT'S CLAIM AND WOULD NOT REPAIR THE VEHICLE UNDER WARRANTY. THE PURCHASE DATE AND POWERTRAIN WERE UNKNOWN. THE CURRENT MILEAGE WAS 45,360 AND FAILURE MILEAGE WAS 45,154.
NHTSA ODI #10222365
44,000 miles · Mar 19, 2008
Electrical SystemEngine And Engine Cooling
MY FAMILY AND I WERE DRIVING OUR VEHICLE AND WERE AT A LIGHT. OUR VEHICLE SHOOK VERY HARD WHEN I APPLIED THE GAS. CAR WOULD NOT GO MORE THAN 5 MILES AND HOUR. WE WERE ON OUR WAY TO THE HIGHWAY WHEN IT HAPPENED. TOOK THE CAR HOME. HAD IT TOWED TO DEALERSHIP. THEY DISCOVERED THAT THE TRANSMISSION FLUID HAD LEAKED OUT OF THE …
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MY FAMILY AND I WERE DRIVING OUR VEHICLE AND WERE AT A LIGHT. OUR VEHICLE SHOOK VERY HARD WHEN I APPLIED THE GAS. CAR WOULD NOT GO MORE THAN 5 MILES AND HOUR. WE WERE ON OUR WAY TO THE HIGHWAY WHEN IT HAPPENED. TOOK THE CAR HOME. HAD IT TOWED TO DEALERSHIP. THEY DISCOVERED THAT THE TRANSMISSION FLUID HAD LEAKED OUT OF THE CAR. WE WERE GIVEN THREE REASONS FOR THE PROBLEM. REASON 1: "O" RING ON HOSE BROKE (COVERED UNDER WARRANTY) REASON 2: DEALER CALLED BACK WITH A SECOND REASON. THEY SAID ACID LEAKED FROM THE BOTTOM OF THE BATTERY ONTO THE TRANSMISSION. (NOT UNDER WARRANTY) REASON 3: WHEN WE PICKED UP THE CAR WE WERE TOLD THAT THE BATTERY WAS LEAKING FROM THE TOP BECAUSE THE BATTERY WAS OVERCHARGING ITSELF. WE WERE TOLD THAT ANOTHER MURANO HAD EXPERIENCED THE EXACT SAME PROBLEM (BATTERY LEAKING ACID TO TRANSMISSION). SINCE IT HAPPENED TO OUR CAR AND ANOTHER WE QUESTIONED THE SAFETY NOT TO MENTION HOW DOES A BATTERY OVERCHARGE ITSELF. SOUNDS LIKE SOMETHING IS CAUSING THE CAR TO DO THIS. TALKED TO DEALERS CONSUMER PEOPLE. BASICALLY TOLD US THAT IT CAN'T BE DISPUTED IF CAR WAS FIXED. EVEN THOUGH DEALER CONFIRMED HAPPEN TO OUR VEHICLE AND ANOTHER (ONE HAS TO WONDER IF IT HAPPENED TO ANOTHER). FAMILY AND I THOUGHT IT WAS IMPORTANT TO REPORT IF NOTHING ELSE TO HELP TRACK IF THIS TRULY IS A DESIGN ISSUE. *TR
NHTSA ODI #10221767
106,000 miles · Mar 12, 2008
Power Train
LEASING A NISSAN MURANO 2004. I HAD THE TRANSMISSION REPLACED AT 26K AND NOW AT 100K THE DEALERSHIP IS TELLING ME THAT IT NEEDS TO BE REPLACED AGAIN. A TRANSMISSION SHOULD LAST THE LIFE OF THE VEHICLE. *TR
NHTSA ODI #10220933
67,000 miles · Mar 5, 2008
Power Train
AT 67,000 MILES THE TRANSFER CASE OF MY 04 AWD MURANO CRACKED. AS A RESULT A CONTROL PANEL AND SWITCH WERE ALSO DAMAGED. GRAND TOTAL TO REPAIR $4200. ONLY EVENT LEADING UP TO THE FAILURE WAS A CLICKING OR SLAPPING SOUND 3 DAYS PREVIOUS TO THE PART COMPLETELY FAILING. I THOUGHT THAT THE NOISE WAS RELATED TO MY RECENT TIRE ROT…
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AT 67,000 MILES THE TRANSFER CASE OF MY 04 AWD MURANO CRACKED. AS A RESULT A CONTROL PANEL AND SWITCH WERE ALSO DAMAGED. GRAND TOTAL TO REPAIR $4200. ONLY EVENT LEADING UP TO THE FAILURE WAS A CLICKING OR SLAPPING SOUND 3 DAYS PREVIOUS TO THE PART COMPLETELY FAILING. I THOUGHT THAT THE NOISE WAS RELATED TO MY RECENT TIRE ROTATION INITIALLY AND THE CAR COMPLETELY BROKE DOWN ON THE WAY TO THE REPAIR SHOP. WEBSITE POLL WITH 43% OF PEOPLE RESPONDING THAT THEY HAD PROBLEMS WITH THIS PART REFERRED ME TO THIS SITE. *TR
NHTSA ODI #10220200
Official recalls
4May 19, 2009
NISSAN IS RECALLING 362,891 MY 2003-2007 MURANO VEHICLES. THE INTAKE AIR DUCTS, WHICH ARE CONNECTED TO THE INTERMEDIATE RESONATOR IN THE AIR INTAKE SYSTEM OF THE ENGINE, MAY SEPARATE FROM THE RESONATOR WITH ENGINE MOVEMENT. THIS SEPARATION OCCURS DUE TO THE PREMATURE AGING OF THE MATERIAL USED IN THE INTAKE AIR DUCTS WHICH CAUSES EXCESSIVE SHRINKING.
Consequence & remedy
Consequence: ENGINE MAY STALL INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT AND REPLACE/REPAIR THE APPROPRIATE COMPONENTS FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 24, 2009. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Feb 13, 2006
ON SOME SPORT UTILITY VEHICLES, IN CERTAIN HIGH SPEED FRONTAL CRASHES, THE WEBBING OF A REAR OUTBOARD SEAT BELT MAY CONTACT THE REAR SEAT BACK HINGE WHERE IT CAN BE CUT BY THE SHARP EDGE OF THE METAL PORTION OF THE HINGE.
Consequence & remedy
Consequence: IF THE WEBBING IS COMPLETELY SEPARATED, IT CAN INCREASE THE RISK OF INJURY TO AN OCCUPANT IN A CRASH.
Remedy: DEALERS WILL INSTALL PROTECTORS OVER THE WEBBING OF THE REAR SEAT BELTS. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Jan 10, 2006
ON CERTAIN SPORT UTILITY VEHICLES, DUE TO THE LOCATION OF THE FORWARD EDGE OF THE FUEL TANK, IN THE EVENT THAT A VEHICLE FRONT TIRE RUNS OVER A SMALL, SHARP OBJECT IN THE ROAD, CATCHES IT AND PROPELS IT TOWARDS THE REAR OF THE VEHICLE, IT MAY STRIKE AND PUNCTURE THE FUEL TANK.
Consequence & remedy
Consequence: A PUNCTURED TANK COULD INCREASE THE RISK OF A FIRE.
Remedy: DEALERS WILL INSTALL PROTECTORS IN FRONT OF THE TANK FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Jul 14, 2005
ON CERTAIN SPORT UTILITY VEHICLES, THERE IS A POSSIBILITY THAT A WIRE BREAKING INSIDE THE ALTERNATOR COULD STOP THE BATTERY FROM CHARGING.
Consequence & remedy
Consequence: IF THIS HAPPENS, THE CHARGER WARNING AND BRAKE WARNING LAMPS WILL IMMEDIATELY COME ON AND THE BATTERY WILL BEGIN TO DISCHARGE. AFTER A SHORT TIME, THE ENGINE WILL GO INTO A "FALL SAFE" CONDITION WHICH WILL LIMIT VEHICLE SPEED. THE ENGINE WILL STOP RUNNING WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL INSPECT AND REPLACE THE ALTERNATOR WITH A NEW VERSION WHICH HAS BEEN MODIFIED TO PREVENT MOVEMENT OF THE COIL. THE RECALL BEGAN ON AUGUST 1, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4PE08065 · Driver Seat Anchor Failure
Opened Nov 18, 2008 · Closed Jul 2, 2009
Status: closed (inferred from source dates) · Seats
THIS INVESTIGATION CONCERNS STRUCTURAL FAILURE OF THE ANCHOR/BRACKET ON THE LEFT REAR SIDE OF THE DRIVER'S SEAT.THE CONCERN IS THAT SUCH FAILURES MAY ALTER THE DRIVER'S SEATED POSITION SO AS TO REDUCE EFFECTIVENESS OF THE OCCUPANT PROTECTION SYSTEM OR POTENTIALLY COMPROMISE VEHICLE CONTROL.FAILURE OF THE SUBJECT ANCHOR BRACKET RESULTS FROM METAL FATIGUE AND CAUSES REARWARD TILTING OF THE DRIVER'S SEAT.THESE FAILURES USUALLY OCCUR DURING DRIVER INGRESS BUT MAY ALSO OCCUR WHILE THE VEHICLE IS BEING OPERATED.THE SAFETY RELATED CONCERNS DURING ACTUAL VEHICLE USE WERE NOT VALIDATED BY THIS INVESTIGATION.WHILE THE NUMBER OF COMPLAINTS OF THIS PROBLEM IS RELATIVELY HIGH, ONLY THREE VERY MINOR, UNDOCUMENTED INJURIES WERE REPORTED.THE REPORTED INJURIES OCCURRED DURING DRIVER INGRESS, NOT WHILE THE VEHICLE WAS IN MOTION.INVESTIGATION DISCLOSED THAT THE APPARENT RISK OF COMPROMISE TO VEHICLE CONTROL HAS NOT BEEN DEMONSTRATED.INVESTIGATION ALSO DISCLOSED THAT THE APPARENT RISK OF COLLAPSE OF THE DRIVER'S SEAT BACK HAS NOT BEEN DEMONSTRATEDA SAFETY RELATED DEFECT TREND WAS NOT IDENTIFIED AND THIS INVESTIGATION HAS BEEN CLOSED.
PE05050 · Fuel Tank Punctures From Road Debris
Opened Sep 13, 2005 · Closed Jan 31, 2006
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly; Fuel System, Other:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
Additional source detail variants (2)
Fuel System, Gasoline:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
Fuel System, Other:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
EA05006 · Alternator Failure / Engine Stalling
Opened Mar 25, 2005 · Closed Aug 17, 2005
Status: closed (inferred from source dates) · Electrical System; Electrical System:alternator/generator/regulator
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
Additional source detail variants (2)
Electrical System:alternator/generator/regulator
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
Electrical System
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
PE04077 · Alternator Failure/ Engine Stalling
Opened Nov 19, 2004 · Closed Mar 25, 2005
Status: closed (inferred from source dates) · Electrical System; Electrical System:alternator/generator/regulator
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
Additional source detail variants (2)
Electrical System:alternator/generator/regulator
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
Electrical System
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
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