Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
810–25K
8725–50K
12250–75K
11075–100K
122100–150K
46150K+
568 reports with mileage · 110 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Power Train. Review the 143 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Visibility. Review the 124 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 110 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
14 crash reports6 fire reports18 injury reports
What owners actually said
678 reports
Mileage unknown · Apr 29, 2010
Visibility
DRIVER AND PASSENGER SIDE SUN VISOR WILL NOT REMAIN IN THE UP POSITION. THE DRIVER SIDE IS THE SAFETY HAZARD; IT WILL FALL DOWN WITHOUT NOTICE. IT WILL NOT STAY UP AT ALL NOW; CAUSING A RESTRICTED VIEW. THIS IS THE 2ND VISOR I HAVE HAD; THE FIRST TIME IS WAS REPLACED UNDER THE WARRANTY BUT THAT HAS RUN OUT AND THEY WILL NOT REPL…
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DRIVER AND PASSENGER SIDE SUN VISOR WILL NOT REMAIN IN THE UP POSITION. THE DRIVER SIDE IS THE SAFETY HAZARD; IT WILL FALL DOWN WITHOUT NOTICE. IT WILL NOT STAY UP AT ALL NOW; CAUSING A RESTRICTED VIEW. THIS IS THE 2ND VISOR I HAVE HAD; THE FIRST TIME IS WAS REPLACED UNDER THE WARRANTY BUT THAT HAS RUN OUT AND THEY WILL NOT REPLACE IT. *TR
NHTSA ODI #10328081
54,000 miles · Apr 28, 2010
Power Train
2004 NISSAN MURANO WOULD PERIODICALLY NOT SHIFT FROM NEUTRAL INTO REVERSE OR PARK. THIS PROBLEM BEGAN TO APPEAR ABOUT 2 YEARS AGO. SOMETIMES THE PROBLEM LASTED FOR A DAY OR TWO SOMETIMES FOR A WEEK OR MORE. IT ONLY HAPPENED IN THE WINTER. THE FIRST 2 TIMES I BROUGHT IT TO THE DEALER THEY COULD NOT FIND ANY PROBLEM. THERE IS A WO…
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2004 NISSAN MURANO WOULD PERIODICALLY NOT SHIFT FROM NEUTRAL INTO REVERSE OR PARK. THIS PROBLEM BEGAN TO APPEAR ABOUT 2 YEARS AGO. SOMETIMES THE PROBLEM LASTED FOR A DAY OR TWO SOMETIMES FOR A WEEK OR MORE. IT ONLY HAPPENED IN THE WINTER. THE FIRST 2 TIMES I BROUGHT IT TO THE DEALER THEY COULD NOT FIND ANY PROBLEM. THERE IS A WORK AROUND (BYPASS) FOR THE REVERSE LOCKOUT PROBLEM IN THE OWNER'S MANUAL SO THE MANUFACTURER WAS AWARE OF A POTENTIAL FOR TROUBLE. ABOUT MARCH 2010 THE PROBLEM APPEARED AND DID NOT DISAPPEAR. I BROUGHT IT TO THE DEALER THEY HAD THE CAR FOR 2 DAYS AND COULD NOT IDENTIFY THE CAUSE. THEY RECOMMENDED REPLACING THE ENTIRE SHIFTER. I REQUESTED THEY DISCONNECT THE LOCKOUT MECHANISM. THEY SAID THEY COULDN'T BECAUSE IT WAS A SAFETY DEVICE. SO I TOLD THEM IT SHOULD BE REPAIRED AT NO COST TO ME. ABOUT A YEAR AGO I FILED A COMPLAINT REGARDING THIS PROBLEM WITH NISSAN. I ASKED THE DEALER TO TALK WITH NISSAN AND GAVE THEM THE COMPLAINT FILE #. NISSAN SAID THE VEHICLE WAS NO LONGER UNDER WARRANTY SO I HAD TO PAY FOR THE REPAIR. MY INTERNET SEARCH INDICATES THERE IS A PROBLEM WITH THE REVERSE LOCKOUT ON THE 2004 MURANO THAT WAS COVERED BY NISSAN IN MOST INSTANCES BUT THERE IS NO TSB ON THE ISSUE AND NISSAN SAYS IT IS NORMAL WEAR AND TEAR. *TR
NHTSA ODI #10327980
33,000 miles · Apr 27, 2010
Visibility
THE SUN VISOR ON MY 2004 NISSAN MURANO FAILS TO STAY 'UP' OUT OF THE DRIVER'S VISION. IT STARTS TO FALL UNEXPECTEDLY AND BECOMES MORE AND MORE PRONE TO FALLING INTO THE DRIVERS LINE OF VISION. MY FIRST SUN VISOR FAILED BEFORE I HAD THE CAR THREE YEARS BUT AFTER I HAD DRIVEN 36,000 MILES. AFTER A NUMBER OF PHONE CALLS TO NI…
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THE SUN VISOR ON MY 2004 NISSAN MURANO FAILS TO STAY 'UP' OUT OF THE DRIVER'S VISION. IT STARTS TO FALL UNEXPECTEDLY AND BECOMES MORE AND MORE PRONE TO FALLING INTO THE DRIVERS LINE OF VISION. MY FIRST SUN VISOR FAILED BEFORE I HAD THE CAR THREE YEARS BUT AFTER I HAD DRIVEN 36,000 MILES. AFTER A NUMBER OF PHONE CALLS TO NISSAN, THEY REPLACED THE SUN VISOR. NOW, APPROXIMATELY THREE YEARS LATER, THE REPLACEMENT SUN VISOR ALSO FALLS UNTO MY LINE OF SIGHT. THIS IS NOT REPAIRABLE: IT MUST BE REPLACED AT THE COST OF OVER $300 FOR THE PART ALONE, AND I EXPECT, FROM THE NUMBER OF COMPLAINTS I HAVE SEEN, THAT THE NEXT VISOR WILL ALSO FAIL. *TR
NHTSA ODI #10327804
80,000 miles · Apr 27, 2010
Seats
THE DRIVER SEAT BECAME UNSTABLE AND WOULD ADJUST WITHOUT USING CONTROLS. SEAT JUST BROKE (THE FRAME) AND ALMOST CAUSED US TO CRASH DUE TO DISPLACEMENT AND LISTING TO THE LEFT. VERY SCARY. JUST FOUND OUT THIS IS A COMMON ISSUE AND THAT IT WILL BE NEARLY $1000 TO REPAIR. *TR
NHTSA ODI #10327667
65,000 miles · Apr 26, 2010
Seats
TL*THE CONTACT OWNS A 2004 NISSAN MURANO. WHILE EXITING THE VEHICLE, THE CONTACT HEARD A SNAP AND NOTICED THAT THE SEAT WAS LEANING BACK. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP BUT HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000. THE CURRENT MILEAGE WAS APPROXIMATELY 84…
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TL*THE CONTACT OWNS A 2004 NISSAN MURANO. WHILE EXITING THE VEHICLE, THE CONTACT HEARD A SNAP AND NOTICED THAT THE SEAT WAS LEANING BACK. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP BUT HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000. THE CURRENT MILEAGE WAS APPROXIMATELY 84,000.
NHTSA ODI #10327587
Mileage unknown · Apr 26, 2010
Latches/locks/linkages
PASSENGER DOOR WILL NOT LOCK OR UNLOCK COMPLETELY. IF YOU USE THE POWER LOCK FEATURE, THE LOCK WILL REMAIN IN THE SAME POSITION IT WAS. YOU MUST MANUALLY LOCK OR UNLOCK THE DOOR, WHICH EXPOSES A HUGE SAFETY RISK AS THERE IS ONLY ONE KEY-HOLE ON CAR. TO OPEN A PASSENGER DOOR, YOU MUST UNLOCK THE DRIVER'S DOOR AND WALK AROUND T…
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PASSENGER DOOR WILL NOT LOCK OR UNLOCK COMPLETELY. IF YOU USE THE POWER LOCK FEATURE, THE LOCK WILL REMAIN IN THE SAME POSITION IT WAS. YOU MUST MANUALLY LOCK OR UNLOCK THE DOOR, WHICH EXPOSES A HUGE SAFETY RISK AS THERE IS ONLY ONE KEY-HOLE ON CAR. TO OPEN A PASSENGER DOOR, YOU MUST UNLOCK THE DRIVER'S DOOR AND WALK AROUND THE VEHICLE EXPOSING THE DRIVER TO UNNECESSARY SAFETY ISSUES. *TR
NHTSA ODI #10327547
62,000 miles · Apr 23, 2010
Power Train
TRANSFER CASE IN MURANO '04- WE RECENTLY HAD A NEW TRANSFER CASE PUT IN OUR MURANO AS IT WAS DEEMED OUT OF WARRANTY. IT IS EVIDENT THAT EXACT PROBLEM HAS HAPPENED TO MANY OWNERS REGARDING THE SAME PART IN MURANO'S NATIONWIDE. WHILE NISSAN NORTH AMERICA HAS ISSUED EXTENDED WARRANTIES TO ALL THEIR CVT DRIVEN VEHICLES, THEY HAVE…
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TRANSFER CASE IN MURANO '04- WE RECENTLY HAD A NEW TRANSFER CASE PUT IN OUR MURANO AS IT WAS DEEMED OUT OF WARRANTY. IT IS EVIDENT THAT EXACT PROBLEM HAS HAPPENED TO MANY OWNERS REGARDING THE SAME PART IN MURANO'S NATIONWIDE. WHILE NISSAN NORTH AMERICA HAS ISSUED EXTENDED WARRANTIES TO ALL THEIR CVT DRIVEN VEHICLES, THEY HAVE COME SHORT IN COVERING THIS COMPONENT WHICH IS A MECHANICAL PART TO CVT TRANSMISSION. THE COST FOR OUR REPAIR WAS OVER $3000. NEEDLESS TO SAY THIS CAUSES A MAJOR SAFETY CONCERN SINCE THE VEHICLE TENDS TO STALL AND CAN BECOME INOPERABLE AT ANY SPEED. UPDATED IVOQ 05/26/10
NHTSA ODI #10327201
63,000 miles · Apr 23, 2010
Seats
DRIVER'S SEAT UNSTABLE WHICH MOVES DURING DRIVE MODE. NISSAN SAYS THAT THE CAR IS OUT OF WARRANTY AND WON'T FIX THE PROBLEM. THE COST IS ESTIMATED OVER $750. *TR
NHTSA ODI #10327200
Mileage unknown · Apr 23, 2010
Visibility
SUN VISOR ON DRIVERS SIDE DROPS INTO LINE OF SIGHT. WILL NOT STAY IN ONE POSITION. *TR
NHTSA ODI #10327149
16,500 miles · Apr 21, 2010
Visibility
DRIVER'S SUN VISOR HAS BECOME LOOSE - WILL NOT RELIABLY STAY IN POSITION WHEN IN ANY POSITION EXCEPT A FULLY UPRIGHT ONE. WHEN LOWERED TO A SHADE POSITION IT WILL DROP LOWER AND BLOCK MY DRIVING VIEW. THIS CAN HAPPEN SLOWLY ON A SMOOTH ROAD OR SUDDENLY WHEN I HIT A BUMP. I HAVE HAD TO USE A TEMPORARY PUTTY TO TRY TO KEEP IT F…
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DRIVER'S SUN VISOR HAS BECOME LOOSE - WILL NOT RELIABLY STAY IN POSITION WHEN IN ANY POSITION EXCEPT A FULLY UPRIGHT ONE. WHEN LOWERED TO A SHADE POSITION IT WILL DROP LOWER AND BLOCK MY DRIVING VIEW. THIS CAN HAPPEN SLOWLY ON A SMOOTH ROAD OR SUDDENLY WHEN I HIT A BUMP. I HAVE HAD TO USE A TEMPORARY PUTTY TO TRY TO KEEP IT FROM FLOPPING DOWN. THIS IS A CONSTANT PROBLEM. I HAVE OCCASIONALLY HAD TO HOLD THE VISOR IN THE NEEDED POSITION WHEN THE SUN WAS SHINING IN MY FACE - THUS ILLEGALLY AND UNSAFELY DRIVING WITH ONE HAND. MY DEALER SAYS IT WILL COST AROUND $400 TO REPLACE THE VISOR, MONEY I DO NOT HAVE. MY FULL WARRANTY HAD RUN OUT WHEN THIS STARTED AND THE PARTIAL WARRANTY DID NOT COVER "ACCESSORIES", WHICH IS WHAT THEY CLAIM THIS IS. *TR
NISSAN IS RECALLING 362,891 MY 2003-2007 MURANO VEHICLES. THE INTAKE AIR DUCTS, WHICH ARE CONNECTED TO THE INTERMEDIATE RESONATOR IN THE AIR INTAKE SYSTEM OF THE ENGINE, MAY SEPARATE FROM THE RESONATOR WITH ENGINE MOVEMENT. THIS SEPARATION OCCURS DUE TO THE PREMATURE AGING OF THE MATERIAL USED IN THE INTAKE AIR DUCTS WHICH CAUSES EXCESSIVE SHRINKING.
Consequence & remedy
Consequence: ENGINE MAY STALL INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT AND REPLACE/REPAIR THE APPROPRIATE COMPONENTS FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 24, 2009. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
ON SOME SPORT UTILITY VEHICLES, IN CERTAIN HIGH SPEED FRONTAL CRASHES, THE WEBBING OF A REAR OUTBOARD SEAT BELT MAY CONTACT THE REAR SEAT BACK HINGE WHERE IT CAN BE CUT BY THE SHARP EDGE OF THE METAL PORTION OF THE HINGE.
Consequence & remedy
Consequence: IF THE WEBBING IS COMPLETELY SEPARATED, IT CAN INCREASE THE RISK OF INJURY TO AN OCCUPANT IN A CRASH.
Remedy: DEALERS WILL INSTALL PROTECTORS OVER THE WEBBING OF THE REAR SEAT BELTS. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
ON CERTAIN SPORT UTILITY VEHICLES, DUE TO THE LOCATION OF THE FORWARD EDGE OF THE FUEL TANK, IN THE EVENT THAT A VEHICLE FRONT TIRE RUNS OVER A SMALL, SHARP OBJECT IN THE ROAD, CATCHES IT AND PROPELS IT TOWARDS THE REAR OF THE VEHICLE, IT MAY STRIKE AND PUNCTURE THE FUEL TANK.
Consequence & remedy
Consequence: A PUNCTURED TANK COULD INCREASE THE RISK OF A FIRE.
Remedy: DEALERS WILL INSTALL PROTECTORS IN FRONT OF THE TANK FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
ON CERTAIN SPORT UTILITY VEHICLES, THERE IS A POSSIBILITY THAT A WIRE BREAKING INSIDE THE ALTERNATOR COULD STOP THE BATTERY FROM CHARGING.
Consequence & remedy
Consequence: IF THIS HAPPENS, THE CHARGER WARNING AND BRAKE WARNING LAMPS WILL IMMEDIATELY COME ON AND THE BATTERY WILL BEGIN TO DISCHARGE. AFTER A SHORT TIME, THE ENGINE WILL GO INTO A "FALL SAFE" CONDITION WHICH WILL LIMIT VEHICLE SPEED. THE ENGINE WILL STOP RUNNING WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL INSPECT AND REPLACE THE ALTERNATOR WITH A NEW VERSION WHICH HAS BEEN MODIFIED TO PREVENT MOVEMENT OF THE COIL. THE RECALL BEGAN ON AUGUST 1, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4
PE08065 · Driver Seat Anchor Failure
Opened Nov 18, 2008 · Closed Jul 2, 2009
Status: closed (inferred from source dates) · Seats
THIS INVESTIGATION CONCERNS STRUCTURAL FAILURE OF THE ANCHOR/BRACKET ON THE LEFT REAR SIDE OF THE DRIVER'S SEAT.THE CONCERN IS THAT SUCH FAILURES MAY ALTER THE DRIVER'S SEATED POSITION SO AS TO REDUCE EFFECTIVENESS OF THE OCCUPANT PROTECTION SYSTEM OR POTENTIALLY COMPROMISE VEHICLE CONTROL.FAILURE OF THE SUBJECT ANCHOR BRACKET RESULTS FROM METAL FATIGUE AND CAUSES REARWARD TILTING OF THE DRIVER'S SEAT.THESE FAILURES USUALLY OCCUR DURING DRIVER INGRESS BUT MAY ALSO OCCUR WHILE THE VEHICLE IS BEING OPERATED.THE SAFETY RELATED CONCERNS DURING ACTUAL VEHICLE USE WERE NOT VALIDATED BY THIS INVESTIGATION.WHILE THE NUMBER OF COMPLAINTS OF THIS PROBLEM IS RELATIVELY HIGH, ONLY THREE VERY MINOR, UNDOCUMENTED INJURIES WERE REPORTED.THE REPORTED INJURIES OCCURRED DURING DRIVER INGRESS, NOT WHILE THE VEHICLE WAS IN MOTION.INVESTIGATION DISCLOSED THAT THE APPARENT RISK OF COMPROMISE TO VEHICLE CONTROL HAS NOT BEEN DEMONSTRATED.INVESTIGATION ALSO DISCLOSED THAT THE APPARENT RISK OF COLLAPSE OF THE DRIVER'S SEAT BACK HAS NOT BEEN DEMONSTRATEDA SAFETY RELATED DEFECT TREND WAS NOT IDENTIFIED AND THIS INVESTIGATION HAS BEEN CLOSED.
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
Additional source detail variants (2)
Fuel System, Gasoline:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
Fuel System, Other:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
Additional source detail variants (2)
Electrical System:alternator/generator/regulator
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
Electrical System
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
Additional source detail variants (2)
Electrical System:alternator/generator/regulator
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
Electrical System
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
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