IllustrationDRIVER SIDE VISOR WON'T STAY UP. PROBLEM STARTED 6 YEARS AGO. INHERENT PROBLEM DESIGN AS REPLACING THE VISOR WILL ONLY SOLVE THE PROBLEM FOR A SEASON AND THEN IT WILL HAPPEN AGAIN.
2004 Nissan Murano
Owner reports · Recalls · Investigations
More warning signs than most Murano years
Owner complaints for the 2004 Nissan Murano are substantially higher than the model-year median of 110.
About this comparison →How this year compares
Owner complaints by model year
Compare all Murano years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
810–25K
8725–50K
12250–75K
11075–100K
122100–150K
46150K+
568 reports with mileage · 110 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Power Train. Review the 143 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Visibility. Review the 124 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 110 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
14 crash reports6 fire reports18 injury reports
Unknown Or Other complaints
29 reportsI HAVE A 2004 MURANO AND THE DRIVERS SIDE SUN VISOR WILL NOT STAY UP. YOU WILL BE DRIVING DOWN THE ROAD AND IT FALLS DOWN IN YOUR FACE AND BLOCKS YOUR VISION. JUST TODAY I WAS DRIVING 70 DOWN A 6 LINE INTERSTATE AND IT FELL DOWN MULTIPLE TIMES. ME BEING 5'8" WHEN IT FALLS IT COMPLETELY BLOCKS MY VIEW AND THE CAR IN FRONT OF ME…
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I HAVE A 2004 MURANO AND THE DRIVERS SIDE SUN VISOR WILL NOT STAY UP. YOU WILL BE DRIVING DOWN THE ROAD AND IT FALLS DOWN IN YOUR FACE AND BLOCKS YOUR VISION. JUST TODAY I WAS DRIVING 70 DOWN A 6 LINE INTERSTATE AND IT FELL DOWN MULTIPLE TIMES. ME BEING 5'8" WHEN IT FALLS IT COMPLETELY BLOCKS MY VIEW AND THE CAR IN FRONT OF ME HAD SLAMMED THE BRAKES DUE TO AN OBJECT IN THE RD AND I WAS NEARLY INVOLVED IN A WRECK DUE TO THIS FAULTY SUN VISOR. SOMETHING NEEDS TO BE DONE TO FIX THESE BEFORE SOMEONE IS KILLED DUE TO IT. AND I KNOW I AM NOT THE ONLY ONE HAVING THIS PROBLEM. CAN SOMEONE ADVISE WHAT I CAN DO?? NISSAN PLEASE HELP BEFORE YOUR FAULTY SUN VISOR IS THE DEATH OF ME.
BOUGHT CAR FROM BILL ASKEW IN FEBRUARY 2015 AROUND TAX TIME... WENT TO GAS STATION AND CAR WOULDN'T CRANK. CALL BILL ASKEW AND NOTIFIED THEM.. 5 MIN LATER THE VEHICLE CAME ON.. WENT TO DEALERSHIP AND THEY REPLACED A BATTERY... RUNNING GOOD FOR A COUPLE WEEKS. CHECK ENGINE LIGHT CAME ON AND NEEDED A ELECTRICAL EQUIPEMENT... RADIO…
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BOUGHT CAR FROM BILL ASKEW IN FEBRUARY 2015 AROUND TAX TIME... WENT TO GAS STATION AND CAR WOULDN'T CRANK. CALL BILL ASKEW AND NOTIFIED THEM.. 5 MIN LATER THE VEHICLE CAME ON.. WENT TO DEALERSHIP AND THEY REPLACED A BATTERY... RUNNING GOOD FOR A COUPLE WEEKS. CHECK ENGINE LIGHT CAME ON AND NEEDED A ELECTRICAL EQUIPEMENT... RADIO AND CD WOULDN'T WORK. THAT WAS REPLACED ALSO... IN MARCH GOT A OIL CHANGE AT THE NISSAN PLACE.. I WAS TOLD THAT I HAVE A OIL OR GAS LEAK.. NOTIFIED BILL ASKEW... NO REPONSE BUT EVERYTIME I TAKE THE TRUCK TO THE DEALERSHIP I GOT IT FROM THEY TURN OFF THE CHECK ENGINE LIGHT AND SAID IT WAS NOTHIG.. TODAY SEPTEMBER 5TH 2015 THE TRUCK TURNED OFF WHILE BACKING UP, THE TRUCK STALLED IN THE MIDDLE OF THE HIGH WAY WHILE MY DAUGHTER WAS IN THE CAR WITH ME.. CARS BLOWING... 3 MIN LATER I TURNED IT ON AND I CALL BILL ASKEW AND NOTIFIED THEM ABOUT THE PROBLEM.. IT WAS AFTER HOURS AND IM CURRENTLY WAITNING ON A RESPONSE.
THE SUN VISOR DOESN'T STAY UP AND FALLS DOWN, BLOCKING MY VISION (AN OBVIOUS DANGER). THIS IS APPARENTLY A VERY COMMON PROBLEM WITH THE 2004 MURANO YET NISSAN WILL NOT COVER A FIX.
I WAS DRIVING MY CAR ON THE HIGHWAY FOR ABOUT 15 MILES. ONCE I EXITED THE HIGHWAY AND STOPPED MY CAR DID NOT WANT TO ACCELERATE. IT STALLED UNTIL I APPROACHED MY DESTINATION. I TRIED PUTTING TRANSMISSION FLUID IN THE VEHICLE AS IT READ IT WAS LOW WHICH IS ODD BECAUSE IT HASN'T BEEN A MONTH SINCE I'VE GOTTEN AN OIL CHANGE. SO MUC…
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I WAS DRIVING MY CAR ON THE HIGHWAY FOR ABOUT 15 MILES. ONCE I EXITED THE HIGHWAY AND STOPPED MY CAR DID NOT WANT TO ACCELERATE. IT STALLED UNTIL I APPROACHED MY DESTINATION. I TRIED PUTTING TRANSMISSION FLUID IN THE VEHICLE AS IT READ IT WAS LOW WHICH IS ODD BECAUSE IT HASN'T BEEN A MONTH SINCE I'VE GOTTEN AN OIL CHANGE. SO MUCH DIFFICULTY GETTING UP HILLS. ONCE I'M ABLE TO GET GOING THE CAR WOULD ACCELERATE, HOWEVER ONCE IM AT A STOP IT TAKES OVER 15 SECONDS TO ACTUALLY PICK UP SPEED. THIS HAS HAPPENED MULTIPLE TIMES WHILE DRIVING WHICH IS EXTREMELY DANGEROUS TO MYSELF AND OTHER DRIVERS. THIS SEEMS TO BE A KNOWN ISSUE IN OLDER MODEL MURANOS THAT HAS YET TO BE RECALLED. I HAVE NO WARRANTY LEFT ON THE VEHICLE WHICH MEANS I AM AT A LOST. I'VE ONLY HAD THIS VEHICLE FOR 6 MONTHS AND I'VE KEPT UP ON ALL OIL CHANGES AND KEEP UP WITH THE VEHICLE. THIS FAULTY CVT NEARLY COST ME AND MY CHILDREN'S LIFE. THEY REALLY SHOULD FIX THIS ISSUE AS A PART OF A RECALL
THE PROBLEM IS WITH ACCELERATE CONTROL FOR NOTHING I CAN SPEED UP BECAUSE THE DON'T RUN..
AFTER DRIVING FOR ABOUT 20 MINUTES, MY CAR WON'T REACT TO MY GAS PEDAL. IT HESITATES, THEN LURCHES BEFORE FINALLY CATCHING UP TO SPEED. I'VE GONE ONLINE AND FOUND THAT COUNTLESS MURANO OWNERS HAVE HAD THE SAME FRONT TRANSFER CASE PROBLEMS IN THEIR LATE MODEL CARS AND THAT NISSAN REFUSES TO DO A RECALL ALTHOUGH TOYOTA HAS FOR SI…
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AFTER DRIVING FOR ABOUT 20 MINUTES, MY CAR WON'T REACT TO MY GAS PEDAL. IT HESITATES, THEN LURCHES BEFORE FINALLY CATCHING UP TO SPEED. I'VE GONE ONLINE AND FOUND THAT COUNTLESS MURANO OWNERS HAVE HAD THE SAME FRONT TRANSFER CASE PROBLEMS IN THEIR LATE MODEL CARS AND THAT NISSAN REFUSES TO DO A RECALL ALTHOUGH TOYOTA HAS FOR SIMILAR ISSUES. THIS IS A DEFECT WHICH THEY APPARENTLY CORRECTED IN THEIR NEWER MODELS, BUT CONTINUES TO BE A SERIOUS SAFETY ISSUE FOR THOSE OF US WHO OWN 2004 MODELS OR OLDER.
THE CAR DOES NOT ACCELERATE FROM STOP AT TIMES. SEEMS MORE OFTEN TO HAPPEN WHEN CAR IS WARM AND HAS BEEN IN USE FOR A MIN OF 30 MIN. SOMETIMES THE CAR DOES NOT MOVE WHEN ACCELERATOR IS PUSHED 1/4 OR 1/2 OR EVEN TO THE FIREWALL. SOMETIME THE CAR WILL MOVE FORWARD AND GIVE IMPRESSION THAT IT WILL RESPOND TO GAS PEDAL INPUT BUT THE…
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THE CAR DOES NOT ACCELERATE FROM STOP AT TIMES. SEEMS MORE OFTEN TO HAPPEN WHEN CAR IS WARM AND HAS BEEN IN USE FOR A MIN OF 30 MIN. SOMETIMES THE CAR DOES NOT MOVE WHEN ACCELERATOR IS PUSHED 1/4 OR 1/2 OR EVEN TO THE FIREWALL. SOMETIME THE CAR WILL MOVE FORWARD AND GIVE IMPRESSION THAT IT WILL RESPOND TO GAS PEDAL INPUT BUT THEN STALL ( MOTOR DOES NOT STOP BUT FORWARD MOTION DOES). THE REAL PROBLEM IS WHEN CROSSING MOVING TRAFFIC WITH THE TRAFFIC AT 65 MPH THAT I PULL OUT AND THEN STALL. ITS RUSSIAN ROULETTE. NISSAN DEALER SAYS IT COULD BE X,Y OR Z AND I CANNOT START TO CHANGE PARTS WHERE NISSAN CANNOT AFFIRM WILL FIX THE PROBLEM. THE CAR IS IN MY OPINION CLOSE TO A "DEATH TRAP" DUE TO THIS STALLING. I REFUSE TO BELIEVE ITS THE TRANSMISSION AS SOMETIME IT WORKS FINE. COMPONENT OF CAUSATION IS UNKNOWN BUT WITH SO MANY COMPLAINTS IT SHOULD BE IDENTIFIED BY NOW OR WILL IT TAKE A DEATH TO GET THE WHEELS IN MOTION.
TRANSFER CASE WENT OUT ON THE VEHICLE. STARTED HAVING OIL LEAKS AND A KNOCKING SOUND. LATER VEHICLE WILL NOT PULL, DIFFICULTY SHIFTING. TOWED CAR TO THE SHOP AND WAS TOLD TRANSFER CASE IS CRACKED AND NEEDS REPLACED FOR $3,800. WAS ALSO TOLD AN OIL SEAL NEEDED TO BE REPLACED ALSO. READ A LOT OF CUSTOMER COMPLAINTS ABOUT SIMIL…
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TRANSFER CASE WENT OUT ON THE VEHICLE. STARTED HAVING OIL LEAKS AND A KNOCKING SOUND. LATER VEHICLE WILL NOT PULL, DIFFICULTY SHIFTING. TOWED CAR TO THE SHOP AND WAS TOLD TRANSFER CASE IS CRACKED AND NEEDS REPLACED FOR $3,800. WAS ALSO TOLD AN OIL SEAL NEEDED TO BE REPLACED ALSO. READ A LOT OF CUSTOMER COMPLAINTS ABOUT SIMILAR PROBLEM. A LOT POINTING TO A DEFECTIVE PART THAT IS SUPPOSED TO BE COVERED UNDER RECALL.
TRAVELING ON THE INTRASTATE AND THE VEHICLE LOST POWER, NO ACCELERATION TO THE VEHICLE. THE ENGINE REVVED BUT NO RESPONSE. IN THE MEANTIME, I HAD TO TRY TO CROSS TWO LANES OF TRAFFIC TO GET TO THE SIDE OF THE ROAD. NOT A GOOD THING TO ATTEMPT IN RUSH HOUR TRAFFIC NEAR CHICAGO. I HAD IT TOWED IN, BUT UNSURE OF THE PROBLEM OR…
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TRAVELING ON THE INTRASTATE AND THE VEHICLE LOST POWER, NO ACCELERATION TO THE VEHICLE. THE ENGINE REVVED BUT NO RESPONSE. IN THE MEANTIME, I HAD TO TRY TO CROSS TWO LANES OF TRAFFIC TO GET TO THE SIDE OF THE ROAD. NOT A GOOD THING TO ATTEMPT IN RUSH HOUR TRAFFIC NEAR CHICAGO. I HAD IT TOWED IN, BUT UNSURE OF THE PROBLEM OR THE COST AT THIS TIME. *TR
Official recalls
409V169000 · Engine And Engine Cooling
May 19, 2009
NISSAN IS RECALLING 362,891 MY 2003-2007 MURANO VEHICLES. THE INTAKE AIR DUCTS, WHICH ARE CONNECTED TO THE INTERMEDIATE RESONATOR IN THE AIR INTAKE SYSTEM OF THE ENGINE, MAY SEPARATE FROM THE RESONATOR WITH ENGINE MOVEMENT. THIS SEPARATION OCCURS DUE TO THE PREMATURE AGING OF THE MATERIAL USED IN THE INTAKE AIR DUCTS WHICH CAUSES EXCESSIVE SHRINKING.
Consequence & remedy
Consequence: ENGINE MAY STALL INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT AND REPLACE/REPAIR THE APPROPRIATE COMPONENTS FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 24, 2009. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
06V048000 · Seat Belts:rear/other
Feb 13, 2006
ON SOME SPORT UTILITY VEHICLES, IN CERTAIN HIGH SPEED FRONTAL CRASHES, THE WEBBING OF A REAR OUTBOARD SEAT BELT MAY CONTACT THE REAR SEAT BACK HINGE WHERE IT CAN BE CUT BY THE SHARP EDGE OF THE METAL PORTION OF THE HINGE.
Consequence & remedy
Consequence: IF THE WEBBING IS COMPLETELY SEPARATED, IT CAN INCREASE THE RISK OF INJURY TO AN OCCUPANT IN A CRASH.
Remedy: DEALERS WILL INSTALL PROTECTORS OVER THE WEBBING OF THE REAR SEAT BELTS. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
06V003000 · Fuel System, Gasoline:storage:tank Assembly
Jan 10, 2006
ON CERTAIN SPORT UTILITY VEHICLES, DUE TO THE LOCATION OF THE FORWARD EDGE OF THE FUEL TANK, IN THE EVENT THAT A VEHICLE FRONT TIRE RUNS OVER A SMALL, SHARP OBJECT IN THE ROAD, CATCHES IT AND PROPELS IT TOWARDS THE REAR OF THE VEHICLE, IT MAY STRIKE AND PUNCTURE THE FUEL TANK.
Consequence & remedy
Consequence: A PUNCTURED TANK COULD INCREASE THE RISK OF A FIRE.
Remedy: DEALERS WILL INSTALL PROTECTORS IN FRONT OF THE TANK FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
05V319000 · Electrical System:alternator/generator/regulator
Jul 14, 2005
ON CERTAIN SPORT UTILITY VEHICLES, THERE IS A POSSIBILITY THAT A WIRE BREAKING INSIDE THE ALTERNATOR COULD STOP THE BATTERY FROM CHARGING.
Consequence & remedy
Consequence: IF THIS HAPPENS, THE CHARGER WARNING AND BRAKE WARNING LAMPS WILL IMMEDIATELY COME ON AND THE BATTERY WILL BEGIN TO DISCHARGE. AFTER A SHORT TIME, THE ENGINE WILL GO INTO A "FALL SAFE" CONDITION WHICH WILL LIMIT VEHICLE SPEED. THE ENGINE WILL STOP RUNNING WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL INSPECT AND REPLACE THE ALTERNATOR WITH A NEW VERSION WHICH HAS BEEN MODIFIED TO PREVENT MOVEMENT OF THE COIL. THE RECALL BEGAN ON AUGUST 1, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4PE08065 · Driver Seat Anchor Failure
Opened Nov 18, 2008 · Closed Jul 2, 2009
Status: closed (inferred from source dates) · Seats
THIS INVESTIGATION CONCERNS STRUCTURAL FAILURE OF THE ANCHOR/BRACKET ON THE LEFT REAR SIDE OF THE DRIVER'S SEAT.THE CONCERN IS THAT SUCH FAILURES MAY ALTER THE DRIVER'S SEATED POSITION SO AS TO REDUCE EFFECTIVENESS OF THE OCCUPANT PROTECTION SYSTEM OR POTENTIALLY COMPROMISE VEHICLE CONTROL.FAILURE OF THE SUBJECT ANCHOR BRACKET RESULTS FROM METAL FATIGUE AND CAUSES REARWARD TILTING OF THE DRIVER'S SEAT.THESE FAILURES USUALLY OCCUR DURING DRIVER INGRESS BUT MAY ALSO OCCUR WHILE THE VEHICLE IS BEING OPERATED.THE SAFETY RELATED CONCERNS DURING ACTUAL VEHICLE USE WERE NOT VALIDATED BY THIS INVESTIGATION.WHILE THE NUMBER OF COMPLAINTS OF THIS PROBLEM IS RELATIVELY HIGH, ONLY THREE VERY MINOR, UNDOCUMENTED INJURIES WERE REPORTED.THE REPORTED INJURIES OCCURRED DURING DRIVER INGRESS, NOT WHILE THE VEHICLE WAS IN MOTION.INVESTIGATION DISCLOSED THAT THE APPARENT RISK OF COMPROMISE TO VEHICLE CONTROL HAS NOT BEEN DEMONSTRATED.INVESTIGATION ALSO DISCLOSED THAT THE APPARENT RISK OF COLLAPSE OF THE DRIVER'S SEAT BACK HAS NOT BEEN DEMONSTRATEDA SAFETY RELATED DEFECT TREND WAS NOT IDENTIFIED AND THIS INVESTIGATION HAS BEEN CLOSED.
PE05050 · Fuel Tank Punctures From Road Debris
Opened Sep 13, 2005 · Closed Jan 31, 2006
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly; Fuel System, Other:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
Additional source detail variants (2)
Fuel System, Gasoline:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
Fuel System, Other:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
EA05006 · Alternator Failure / Engine Stalling
Opened Mar 25, 2005 · Closed Aug 17, 2005
Status: closed (inferred from source dates) · Electrical System; Electrical System:alternator/generator/regulator
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
Additional source detail variants (2)
Electrical System:alternator/generator/regulator
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
Electrical System
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
PE04077 · Alternator Failure/ Engine Stalling
Opened Nov 19, 2004 · Closed Mar 25, 2005
Status: closed (inferred from source dates) · Electrical System; Electrical System:alternator/generator/regulator
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
Additional source detail variants (2)
Electrical System:alternator/generator/regulator
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
Electrical System
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.