NHTSA owner reports · September 18, 2026 snapshot.
Power Train complaints
143 reportsClear category filterMileage unknown · Aug 3, 2016
Electronic Stability Control (esc)Power Train
I'D LIKE TO START BY SAYING THIS IS MY 3RD OR 4TH COMPLAINT PERTAINING TO THE SAME ISSUE AND I HAVE YET TO GET A RESPONSE. CUSTOMERS HAVE THE OPTION TO LIST THEIR COMPLAINTS, HOWEVER, I BELIEVE THIS IS A SERIOUS MATTER NOT TO MENTION SAFETY ISSUE. THERE'S NO RHYME OR REASON THIS MATTER SHOULD BE OVER LOOKED BY NO MEANS. ONCE AGA…
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I'D LIKE TO START BY SAYING THIS IS MY 3RD OR 4TH COMPLAINT PERTAINING TO THE SAME ISSUE AND I HAVE YET TO GET A RESPONSE. CUSTOMERS HAVE THE OPTION TO LIST THEIR COMPLAINTS, HOWEVER, I BELIEVE THIS IS A SERIOUS MATTER NOT TO MENTION SAFETY ISSUE. THERE'S NO RHYME OR REASON THIS MATTER SHOULD BE OVER LOOKED BY NO MEANS. ONCE AGAIN AS I AM DRIVING WITH MY KIDS THIS IS MY BIGGEST CONCERN WITH NISSAN, TRAFFIC IS FLOWING BUT HAVE STOP AND GO MOMENTS, SO AS I WAS AT A STOP MOMENT, THEN PROCEEDED TO GO, I PRESSED ON THE ACCELERATOR AS I NORMALLY DO, PRESSED ALL THE WAY DOWN, NOTHING, I REPEAT NOTHING HAPPENED MY CAR DIDN'T MOVE AT ALL, INSTEAD IT LOSS POWER, THE RPMS INCREASED THAT'S ABOUT ALL. MIND YOU I'M ON THE EXPRESSWAY I-55 WITH MAJORITY OF THE VEHICLES ARE SEMI-TRUCKS THIS IS VERY FRIGHTENING, NOT KNOWING WHEN THIS WILL OCCUR. ME AND MY KIDS LIFE ARE AT STAKE EACH AND EVERY TIME WE'RE IN THIS VEHICLE. NO ONE HAS REACHED OUT TO ME AND OTHER FAMILY'S I'M SURE, WHY? I DON'T KNOW. THIS IS A SAFETY ISSUE, NO INDICATION THAT LOSS OF POWER IS ABOUT TO HAPPEN, AND OR WILL HAPPEN. I SAVED UP AND SPENT MY HARD EARNED MONEY BUYING THIS VEHICLE BECAUSE I HEARD THAT THE NISSAN NAME/BRAND WAS GOOD, RELIABLE, ETC. NOT SURE IF I BELIEVE THAT NOW AFTER THE MANY ISSUES AND CONCERNS I HAVE WITH MY NISSAN MURANO. HOW LONG DOES IT TAKE TO MAKE A DECISION THAT OBVIOUSLY THERE NEED TO BE A RECALL ON THE POWERTRAIN DUE TO CVT FAILURE. I'M VERY DISAPPOINTED IN THE DECISION I MADE TO PURCHASE THIS VEHICLE. IN ADDITION, TO THAT I DISAPPOINTED IN THE LACK OF CONCERN FROM THE MAKER OF THIS VEHICLE. I'M HOPING THAT THIS MATTER GETS RESOLVED SOON BEFORE LIVES ARE LOST. NO FATALITIES SHOULD COME OF THIS IF THE ISSUE IS ADDRESSED NOW.
NHTSA ODI #10892876
89,000 miles · Jul 11, 2016
Power Train
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. WHILE DRIVING 55 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE LOST POWER AND DID NOT ACCELERATE. THE RPMS INCREASED, BUT DID NOT AFFECT THE POWER OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CVT FAILED AND NEEDED TO BE REPLACED. TH…
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TL* THE CONTACT OWNS A 2004 NISSAN MURANO. WHILE DRIVING 55 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE LOST POWER AND DID NOT ACCELERATE. THE RPMS INCREASED, BUT DID NOT AFFECT THE POWER OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CVT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000....UPDATED 08/15/16 *BF *JS
NHTSA ODI #10884120
130,000 miles · Jul 7, 2016
Power TrainVehicle Speed Control
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE HESITATED TO RESPOND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI #10883309
Mileage unknown · Jun 22, 2016
Electronic Stability Control (esc)EnginePower Train
WHILE DRIVING IN RUSH HOUR TRAFFIC MIND U A BIG TRUCK WAS BEHIND ME TRAFFIC IS STOP AND GO, AS I PRESS DOWN ON THE ACCELERATOR THERE WAS NO MOVEMENT FROM MY VEHICLE, LIKE IT LOSS POWER, I THOUGH MAYBE THE GEAR WAS CHANGED, BUT THEN IT DAWNED ON ME THAT THIS HAS HAPPENED TO ME NOT ONCE OR TWICE, BUT IT'S BEGINNING TO HAPPEN MORE…
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WHILE DRIVING IN RUSH HOUR TRAFFIC MIND U A BIG TRUCK WAS BEHIND ME TRAFFIC IS STOP AND GO, AS I PRESS DOWN ON THE ACCELERATOR THERE WAS NO MOVEMENT FROM MY VEHICLE, LIKE IT LOSS POWER, I THOUGH MAYBE THE GEAR WAS CHANGED, BUT THEN IT DAWNED ON ME THAT THIS HAS HAPPENED TO ME NOT ONCE OR TWICE, BUT IT'S BEGINNING TO HAPPEN MORE FREQUENTLY THIS IS NOT NORMAL. I CONFIRMED THAT THE GEAR WAS STILL IN DRIVE, AS I PRESSED DOWN ON THE ACCELERATOR MY VEHICLE JERKED AS IT PROCEEDED TO TAKE OFF (AS IF IT WAS IN TURBO BOOST), I COULD HAVE HIT SOMEONE ELSE'S CAR (GOOD THING I DIDN'T). THIS IS A VERY SERIOUS MATTER MANY, MANY LIVES ARE AT STAKE. I'M DISAPPOINTED THAT THIS MATTER HAVE NOT RAISED CORPORATE EYES AT NISSAN . THE REASON FOR THIS PAGE IS FOR CONSUMERS TO REPORT COMPLAINTS BUT IT SEEMS AS IF I'M NOT GETTING THE ANSWERING THAT'S NEEDED TO FIX THIS SERIOUS ISSUE AND NOR ARE THE OTHER OWNERS WHO HAVE LISTED THEIR COMPLAINTS. THIS ISSUE SHOULD NOT BE ADDRESSED AFTER PEOPLE HAVE LOST THEIR LIVES BY HAVING/CAUSING ACCIDENTS DUE TO LOSS OF POWER. THIS IS SCARY FOR MYSELF AND MY FAMILY. I GET NERVOUS WHEN DRIVING ON THE HIGHWAY AND OR THE EXPRESSWAY NOT KNOWING WHEN THIS FAULTY POWER TRAIN ISSUE WILL HAPPEN. GOOD THING THAT BIG TRUCK DIDN'T RUN INTO THE BACK OF ME THAT WOULD HAVE BEEN DEADLY. NO ONE SHOULD HAVE TO JEOPARDIZE THEIR LIVES AND OTHERS. NISSAN SHOULD CORRECT THIS PROBLEM IMMEDIATELY. HOW AND WHEN IS IT DETERMINED ON WHAT COMPLAINT GET ADDRESSED. DISAPPOINTED CUSTOMER. ALSO, THE ACTUATORS ON MY PASSENGER SIDE BOTH FRONT AND BACK DOES NOT WORK THEY HAVE TO BE LOCKED MANUALLY ALONG WITH THE HATCH IT DOESN'T SEEM TO LOCK EITHER. THE ACTUATORS SHOULD NOT GO OUT AND SHOULD BE REPLACED.
NHTSA ODI #10875878
154,000 miles · Jun 7, 2016
Power Train
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. WHILE DRIVING 45 MPH, THE VEHICLE SHOOK VIOLENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 154,000.
NHTSA ODI #10873017
Mileage unknown · May 31, 2016
EnginePower Train
WHILE IN THE PROCESS OF ACCELERATING MY VEHICLE FROM A STOP, I PUSHED ON THE ACCELERATOR, THE VEHICLE DID NOT MOVE, I THOUGHT MAYBE IT WAS OUT OF GEAR FOR THE SIMPLE FACT THAT IT DID NOT RESPOND WHEN PUSHING DOWN ON THE ACCELERATOR; CLEARLY THAT WAS NOT THE CASE THE VEHICLE WAS STILL IN DRIVE. HOWEVER, I PUSHED ON IT AGAIN AN I…
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WHILE IN THE PROCESS OF ACCELERATING MY VEHICLE FROM A STOP, I PUSHED ON THE ACCELERATOR, THE VEHICLE DID NOT MOVE, I THOUGHT MAYBE IT WAS OUT OF GEAR FOR THE SIMPLE FACT THAT IT DID NOT RESPOND WHEN PUSHING DOWN ON THE ACCELERATOR; CLEARLY THAT WAS NOT THE CASE THE VEHICLE WAS STILL IN DRIVE. HOWEVER, I PUSHED ON IT AGAIN AN IT WAS BIG JERK BEFORE THE VEHICLE MOVED FORWARD.... THIS PROBLEM/ISSUE HAS BECOME VERY ANNOYING, BUT MOST OF ALL DANGEROUS AN ARE PEOPLE LIVES AT RISK AND JEOPARDY OF CAUSING AN ACCIDENT. IT'S VERY SCARY DRIVING MY VEHICLE NOT KNOWING IF THE VEHICLE WILL OR WILL NOT ACCELERATE PROPERLY AS IT SHOULD. DRIVING ON A HIGHWAY THIS MATTER BECOMES EVEN MORE DANGEROUS. IN ADDITION TO THAT WHEN PRESSING ON THE ACCELERATOR THE VEHICLE SEEMS TO BE VERY LOUD, EACH AND EVERY TIME WHEN PRESSING THE ACCELERATOR. I DO NOT LIKE PUTTING MY FAMILY'S LIFE AT RISK WHEN THEY'RE RIDING ALONG WITH ME. THIS ISSUE MUST AND NEED TO BE ADDRESS ASAP. I AM VERY DISAPPOINTED BECAUSE THE FACT OF THE MATTER NISSAN AND OR THE NHTSA HAVE NOT RECALLED THE 2004 NISSAN MURANO TO CORRECT THIS SERIOUS MATTER. LORD AND BEHOLD IT SHOULDN'T TAKE ANYONE TO LOSE THEIR LIFE OR (LIVES) BEFORE THIS STALLING ISSUE IS CORRECTED. PEOPLE BOUGHT THIS VEHICLE BECAUSE NISSAN IS KNOWN TO MAKE GOOD QUALITY VEHICLES AND HAVE BEEN KNOWN TO HAVE A GOOD REPUTATION FOR SAFETY. I'M BEGINNING TO SECOND GUESS THE QUALITY OF NISSAN VEHICLES. MY KIDS ARE EVERYTHING TO ME, SO WITH KIND REGARDS CAN THIS MATTER BE TAKEN SERIOUS. ALL LIVES MATTER.
NHTSA ODI #10871583
Mileage unknown · May 26, 2016
EnginePower Train
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO ACCELERATE. IN ADDITION, THE VEHICLE JERKED BEFORE MOVING FORWARD. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR…
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TL* THE CONTACT OWNS A 2004 NISSAN MURANO. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO ACCELERATE. IN ADDITION, THE VEHICLE JERKED BEFORE MOVING FORWARD. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 09V169000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ODI #10870949
112,000 miles · May 14, 2016
Power TrainCrash
BOUGHT THE CAR USED AT ABOUT 110K IN DECEMBER 2015, HAD NO ISSUES AT ALL. FLASH FORWARD TO MAY 2ND 2016. AFTER SITTING IN START/STOP TRAFFIC FOR 20-30 MINUTES, THE TRAFFIC FINALLY STARTED TO FLOW, I ATTEMPTED TO ACCELERATE AND HAD A HORRIBLE, SHAKING, JERKING FROM THE VEHICLE. ABOUT 2 MILES LATER AFTER ARRIVING TO WORK AND TRYIN…
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BOUGHT THE CAR USED AT ABOUT 110K IN DECEMBER 2015, HAD NO ISSUES AT ALL. FLASH FORWARD TO MAY 2ND 2016. AFTER SITTING IN START/STOP TRAFFIC FOR 20-30 MINUTES, THE TRAFFIC FINALLY STARTED TO FLOW, I ATTEMPTED TO ACCELERATE AND HAD A HORRIBLE, SHAKING, JERKING FROM THE VEHICLE. ABOUT 2 MILES LATER AFTER ARRIVING TO WORK AND TRYING TO TURN A CORNER AND APPLYING GAS AFTER THE CORNER, IT DID IT AGAIN, THIS TIME THOUGH IT CAUSED ME TO CLIP A BUMPER AROUND A CONCRETE BARRIER, THEN THE CAR LOST ALL POWER AND THE CHECK ENGINE LIGHT CAME ON. COULD NOT GET IT TO MOVE AT ALL. AFTER HAVING IT TOWED TO AN AUTHORIZED NISSAN DEALERSHIP, I FOUND OUT THE CVT HAD WENT OUT. I GUESS I CAN BE GLAD IT WENT OUT IN A PARKING GARAGE, BECAUSE IF IT WENT OUT WHERE THE INITIAL HESITATION HAPPENED, I WOULD HAVE BEEN IN A WRECK. 7.3K CASH MONEY SPENT ON THE VEHICLE, BUYING OUTRIGHT FROM A DEALER, NOW WITH ME BEING ASKED TO SPEND ANOTHER 4.5K ON A PART THAT NISSAN HAD ACKNOWLEDGED TO BE AN ISSUE, BECAUSE THE DRIVE TRAIN WARRANTY WAS EXTENDED TO 10 YEAR 120K WARRANTY. NEEDLESS TO SAY WITH ME BEING A FIRST TIME NISSAN BUYER AND BEING OUT THIS MUCH MONEY AND NO WAY TO COME UP WITH ANOTHER 4.5K, THIS WAS ALSO MY LAST NISSAN. PUT LESS THAN 2K ON IT WHEN I PURCHASED IT. EVEN WORSE IS WHEN THE NISSAN DEALERSHIP (PART OF THE SAME COMPANY WHO SOLD ME THE CAR FROM THEIR USED LOT) IS TALKING ME OUT OF REPAIRING THE CAR, BECAUSE THE TRADE IN VALUE WOULD ONLY BE THE SAME PRICE AS THE PART.
NHTSA ODI #10864943
165,000 miles · Apr 25, 2016
Power Train
I WAS TRYING TO ACCELERATE FROM A STOP, WHEN THE CAR REFUSED TO RESPOND TO THE PRESS OF THE GAS PEDAL. FINALLY, IT SLOWLY ACCELERATED UP TO 10 MPH, THEN THE TRANSMISSION SHIFTED AND THE CAR TOOK OFF RAPIDLY. FORTUNATELY, I WAS ABLE TO CONTROL IT. PROBLEM IS REPEATABLE.
NHTSA ODI #10861346
174,000 miles · Mar 28, 2016
Power Train
I PURCHASED MY MURANO FROM A USED CAR DEALER 9 MONTHS AGO. UNTIL RECENTLY THE CAR WAS WORKING GREAT, HOWEVER RECENTLY, THE CAR STOPPED ACCELERATING.. AFTER SHUTTING THE CAR OFF FOR A FEW MOMENTS AND RESTARTING THE ACCELERATION ISSUE APPEARS TO BE SOLVED. THE FOLLOWING DAY THE ISSUE CONTINUED AFTER I STOPPED AT A LIGHT. AFTER DE…
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I PURCHASED MY MURANO FROM A USED CAR DEALER 9 MONTHS AGO. UNTIL RECENTLY THE CAR WAS WORKING GREAT, HOWEVER RECENTLY, THE CAR STOPPED ACCELERATING.. AFTER SHUTTING THE CAR OFF FOR A FEW MOMENTS AND RESTARTING THE ACCELERATION ISSUE APPEARS TO BE SOLVED. THE FOLLOWING DAY THE ISSUE CONTINUED AFTER I STOPPED AT A LIGHT. AFTER DEPRESSING THE ACCELERATOR FOR A FEW SECONDS, THE CAR FEELS LIKE IT IS GOING TO STALL. AFTER SHUTTING THE CAR OFF AND TURING IT BACK ON IT TAKES OF LIKE IT IS IN A DRAG RACE BUT SEEMS TO TEMPORARILY SOLVE THE ISSUE UNTIL YOU COME TO A STOP, THIS HAS BECOME A CONSTANT ROUTINE WHEN DRIVING THE VEHICLE. WHEN THE CAR COMES TO A FULL STOP (AS IN TRAFFIC) IT FEELS LIKE IT WANTS TO STALL. YOU CAN KEEP IT GOING BY KEEPING ONE FOOT ON THE GAS AND ONE ON THE BRAKE THEN WHEN THE ACCELERATOR IS PRESSED, THE CAR TAKES OFF LIKE IN A DRAG RACE. I WAS INFORMED BY A NISSAN DEALER THAT THE CAUSE OF THE STALLING IS THE POWER TRAIN; THE COST OF WHICH TO REPLACE WILL BE UPWARDS OF $4000. AFTER DOING MY OWN RESEARCH I FOUND OUT THAT THE ISSUES I AM EXPERIENCING IS COMMON TO MURANOS MANUFACTURED BETWEEN 2003-2009 AND THAT NISSAN HAS STEADFASTLY REFUSED TO RECALL THE VEHICLES AND FIX THESE FAULTY CVTS. THIS IS QUITE PERPLEXING AS MANY THOUSANDS OF PEOPLE ACROSS THE COUNTRY HAVE REPORTED SIMILAR ISSUES. I CANNOT AFFORD THIS COSTLY REPAIR AND I AM STILL MAKING PAYMENTS ON THE CAR. BECAUSE THIS IS SUCH A COMMON PROBLEM AND A GREAT SAFETY ISSUE, NISSAN NEEDS TO BE FORCED TO RECALL THESE CARS AND REPLACE THE PART THAT IS CAUSING THE PROBLEM!
NHTSA ODI #10851940
Official recalls
4May 19, 2009
NISSAN IS RECALLING 362,891 MY 2003-2007 MURANO VEHICLES. THE INTAKE AIR DUCTS, WHICH ARE CONNECTED TO THE INTERMEDIATE RESONATOR IN THE AIR INTAKE SYSTEM OF THE ENGINE, MAY SEPARATE FROM THE RESONATOR WITH ENGINE MOVEMENT. THIS SEPARATION OCCURS DUE TO THE PREMATURE AGING OF THE MATERIAL USED IN THE INTAKE AIR DUCTS WHICH CAUSES EXCESSIVE SHRINKING.
Consequence & remedy
Consequence: ENGINE MAY STALL INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT AND REPLACE/REPAIR THE APPROPRIATE COMPONENTS FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 24, 2009. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Feb 13, 2006
ON SOME SPORT UTILITY VEHICLES, IN CERTAIN HIGH SPEED FRONTAL CRASHES, THE WEBBING OF A REAR OUTBOARD SEAT BELT MAY CONTACT THE REAR SEAT BACK HINGE WHERE IT CAN BE CUT BY THE SHARP EDGE OF THE METAL PORTION OF THE HINGE.
Consequence & remedy
Consequence: IF THE WEBBING IS COMPLETELY SEPARATED, IT CAN INCREASE THE RISK OF INJURY TO AN OCCUPANT IN A CRASH.
Remedy: DEALERS WILL INSTALL PROTECTORS OVER THE WEBBING OF THE REAR SEAT BELTS. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Jan 10, 2006
ON CERTAIN SPORT UTILITY VEHICLES, DUE TO THE LOCATION OF THE FORWARD EDGE OF THE FUEL TANK, IN THE EVENT THAT A VEHICLE FRONT TIRE RUNS OVER A SMALL, SHARP OBJECT IN THE ROAD, CATCHES IT AND PROPELS IT TOWARDS THE REAR OF THE VEHICLE, IT MAY STRIKE AND PUNCTURE THE FUEL TANK.
Consequence & remedy
Consequence: A PUNCTURED TANK COULD INCREASE THE RISK OF A FIRE.
Remedy: DEALERS WILL INSTALL PROTECTORS IN FRONT OF THE TANK FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Jul 14, 2005
ON CERTAIN SPORT UTILITY VEHICLES, THERE IS A POSSIBILITY THAT A WIRE BREAKING INSIDE THE ALTERNATOR COULD STOP THE BATTERY FROM CHARGING.
Consequence & remedy
Consequence: IF THIS HAPPENS, THE CHARGER WARNING AND BRAKE WARNING LAMPS WILL IMMEDIATELY COME ON AND THE BATTERY WILL BEGIN TO DISCHARGE. AFTER A SHORT TIME, THE ENGINE WILL GO INTO A "FALL SAFE" CONDITION WHICH WILL LIMIT VEHICLE SPEED. THE ENGINE WILL STOP RUNNING WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL INSPECT AND REPLACE THE ALTERNATOR WITH A NEW VERSION WHICH HAS BEEN MODIFIED TO PREVENT MOVEMENT OF THE COIL. THE RECALL BEGAN ON AUGUST 1, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4PE08065 · Driver Seat Anchor Failure
Opened Nov 18, 2008 · Closed Jul 2, 2009
Status: closed (inferred from source dates) · Seats
THIS INVESTIGATION CONCERNS STRUCTURAL FAILURE OF THE ANCHOR/BRACKET ON THE LEFT REAR SIDE OF THE DRIVER'S SEAT.THE CONCERN IS THAT SUCH FAILURES MAY ALTER THE DRIVER'S SEATED POSITION SO AS TO REDUCE EFFECTIVENESS OF THE OCCUPANT PROTECTION SYSTEM OR POTENTIALLY COMPROMISE VEHICLE CONTROL.FAILURE OF THE SUBJECT ANCHOR BRACKET RESULTS FROM METAL FATIGUE AND CAUSES REARWARD TILTING OF THE DRIVER'S SEAT.THESE FAILURES USUALLY OCCUR DURING DRIVER INGRESS BUT MAY ALSO OCCUR WHILE THE VEHICLE IS BEING OPERATED.THE SAFETY RELATED CONCERNS DURING ACTUAL VEHICLE USE WERE NOT VALIDATED BY THIS INVESTIGATION.WHILE THE NUMBER OF COMPLAINTS OF THIS PROBLEM IS RELATIVELY HIGH, ONLY THREE VERY MINOR, UNDOCUMENTED INJURIES WERE REPORTED.THE REPORTED INJURIES OCCURRED DURING DRIVER INGRESS, NOT WHILE THE VEHICLE WAS IN MOTION.INVESTIGATION DISCLOSED THAT THE APPARENT RISK OF COMPROMISE TO VEHICLE CONTROL HAS NOT BEEN DEMONSTRATED.INVESTIGATION ALSO DISCLOSED THAT THE APPARENT RISK OF COLLAPSE OF THE DRIVER'S SEAT BACK HAS NOT BEEN DEMONSTRATEDA SAFETY RELATED DEFECT TREND WAS NOT IDENTIFIED AND THIS INVESTIGATION HAS BEEN CLOSED.
PE05050 · Fuel Tank Punctures From Road Debris
Opened Sep 13, 2005 · Closed Jan 31, 2006
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly; Fuel System, Other:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
Additional source detail variants (2)
Fuel System, Gasoline:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
Fuel System, Other:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
EA05006 · Alternator Failure / Engine Stalling
Opened Mar 25, 2005 · Closed Aug 17, 2005
Status: closed (inferred from source dates) · Electrical System; Electrical System:alternator/generator/regulator
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
Additional source detail variants (2)
Electrical System:alternator/generator/regulator
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
Electrical System
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
PE04077 · Alternator Failure/ Engine Stalling
Opened Nov 19, 2004 · Closed Mar 25, 2005
Status: closed (inferred from source dates) · Electrical System; Electrical System:alternator/generator/regulator
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
Additional source detail variants (2)
Electrical System:alternator/generator/regulator
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
Electrical System
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.