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2004 Nissan Murano

Owner reports · Recalls · Investigations

More warning signs than most Murano years

Owner complaints for the 2004 Nissan Murano are substantially higher than the model-year median of 110.

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When problems were reported

Mileage at the reported incident

568 reports with mileage · 110 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 143 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Visibility. Review the 124 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 110 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

14 crash reports6 fire reports18 injury reports

Power Train complaints

143 reports
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68,000 miles · Aug 15, 2007
Power Train

ISSUE WITH 2004 SL MURANO. AT 68K MILES, FELT A SHUDDER AND VIBRATION IN STEERING WHEEL, WITHOUT WARNING. TOOK IT TO MECHANIC WHERE CAR DIED WHILE GOING IN REVERSE. TOOK IT TO TRANSMISSION SPECIALIST WHO COULD NOT DIAGNOSE ISSUE. TOWED CAR TO NISSAN DEALERSHIP. ANOTHER "DIAGNOSIS" PERFORMED AND CONFIRMED TRANSMISSION WAS ISSUE. …

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ISSUE WITH 2004 SL MURANO. AT 68K MILES, FELT A SHUDDER AND VIBRATION IN STEERING WHEEL, WITHOUT WARNING. TOOK IT TO MECHANIC WHERE CAR DIED WHILE GOING IN REVERSE. TOOK IT TO TRANSMISSION SPECIALIST WHO COULD NOT DIAGNOSE ISSUE. TOWED CAR TO NISSAN DEALERSHIP. ANOTHER "DIAGNOSIS" PERFORMED AND CONFIRMED TRANSMISSION WAS ISSUE. NO SPECIFIC REASON GIVE. NEW TRANSMISSION ORDERED, BUT TURNED OUT TO BE DEFECTIVE. CAR WOULD NOT GO IN REVERSE. NISSAN CONFIRMED THAT THEY KNEW ABOUT THIS ISSUE. REPLACEMENT TRANSMISSION SENT AND INSTALLED. RUDE SERVICE FROM DEALERSHIP, NO HELP FROM NISSAN CUSTOMER "SPECIALIST." NEW TRANSMISSION COST WAS $6000 (PARTS AND LABOR). HAD NO OPTION BUT TO PUT NEW TRANSMISSION, BECAUSE NISSAN DOES NOT REBUILD OLD TRANSMISSIONS. *JB

NHTSA ODI #10199718

24,000 miles · Dec 22, 2006
Power TrainService Brakes, HydraulicCrashInjury

TL* - THE CONTACT STATES THAT ON 12/20/06 AROUND 10:00 AM THE CONTACT DROVE HER 2004 NISSAN MURANO OUT OF HER DRIVEWAY AND PROCEEDED TO DRIVE DOWN AN ALLEY AT ABOUT 2 MPH. AFTER MAKING A LEFT HAND TURN ONTO THE MAIN ROAD OF A RESIDENTIAL AREA, THE VEHICLE ACCELERATED TO ABOUT 50 MPH WITHOUT THE CONTACT TOUCHING THE ACCELERATO…

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TL* - THE CONTACT STATES THAT ON 12/20/06 AROUND 10:00 AM THE CONTACT DROVE HER 2004 NISSAN MURANO OUT OF HER DRIVEWAY AND PROCEEDED TO DRIVE DOWN AN ALLEY AT ABOUT 2 MPH. AFTER MAKING A LEFT HAND TURN ONTO THE MAIN ROAD OF A RESIDENTIAL AREA, THE VEHICLE ACCELERATED TO ABOUT 50 MPH WITHOUT THE CONTACT TOUCHING THE ACCELERATOR. THE CONTACT TRIED CONTINUOUSLY APPLYING THE BRAKES, BUT VEHICLE NEVER CAME TO A STOP. THE CONTACT STATES THAT THE BRAKES WENT DOWN TO THE FLOOR. SHE HAD A HARD TIME STEERING THE VEHICLE WHILE TRYING TO GET VEHICLE TO COME TO A STOP. THE CONTACT THEN HIT A PARKED FLAT BED TRAILER, AND THE FRONT TIRES OF HER VEHICLE DROVE UP ON THE FLAT BED AND THE VEHICLE THE ROLLED OVER ON ITS SIDE LANDING ON THE PASSENGER SIDE. THE CONTACT WAS DAZED AND WITNESSES CLIMBED UP ONTO THE VEHICLE TO GET HER OUT. THE CONTACT STATES THERE WAS FUEL LEAKING FROM THE VEHICLE, AND ONCE OUT OF VEHICLE SHE AND WITNESSES NOTICE THAT THE WHEELS OF THE VEHICLE CONTINUED TURNING AT A HIGH RATE WHILE ON IT SIDE. THE CONTACT STATES THAT ONE OF THE WITNESSES CLIMBED ONTO THE VEHICLE AND SHUT THE IGNITION OFF BUT COULDN'T GET KEY OUT OF IGNITION. THE POLICE WAS CALLED AND A REPORT FILED AND PICTURES WERE TAKEN. THE CONTACT HAS CALLED THE NISSAN CORPORATION AND FILED A COMPLAINT AND WAS GIVEN #557-22135 AS A REFERENCE NUMBER.

NHTSA ODI #10176833

23,066 miles · Dec 11, 2006
Electrical SystemPower TrainVehicle Speed Control

DT*: THE CONTACT STATED WHILE TRAVELING 25 MPH ON DRY NORMAL ROAD CONDITIONS, THE VEHICLE STALLED, AND WAS ABLE TO BE RESTARTED. THE VEHICLE STALLED AGAIN, AFTER TRAVELING 10 YARDS. IT WAS TOWED TO THE DEALERSHIP, WHO PERFORMED A DIAGNOSTIC, AND DETERMINED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE CHECK ENGINE AND BATTER…

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DT*: THE CONTACT STATED WHILE TRAVELING 25 MPH ON DRY NORMAL ROAD CONDITIONS, THE VEHICLE STALLED, AND WAS ABLE TO BE RESTARTED. THE VEHICLE STALLED AGAIN, AFTER TRAVELING 10 YARDS. IT WAS TOWED TO THE DEALERSHIP, WHO PERFORMED A DIAGNOSTIC, AND DETERMINED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE CHECK ENGINE AND BATTERY LIGHT WERE ILLUMINATED PRIOR TO THE INCIDENT. THE STALLING RECURRED A YEAR LATER ON 07/17/06 WHILE TRAVELING 30 MPH. THE CHECK ENGINE LIGHT WAS ILLUMINATED PRIOR TO THE INCIDENT. THE VEHICLE WAS RESTARTED AND DRIVEN TO ANOTHER DEALERSHIP, WHO REPLACED THE THROTTLE METER. THIS CORRECTED THE PROBLEM. ON 10/24/06, THE PROBLEM RECURRED WHILE TRAVELING 30 MPH, AND WAS TOWED TO ANOTHER DEALERSHIP, WHO COULD NOT SERVICE THE VEHICLE DUE TO LACK OF PARTS NEEDED FOR THE DIAGNOSTIC. THE VEHICLE WAS TOWED TO ANOTHER DEALERSHIP, WHO DETERMINED THE AUTOMATIC TRANSMISSION WAS DEFECTIVE, AND WAS REPLACED. THIS REMEDIED THE PROBLEM. THE CONTACT WROTE A COMPLAINT LETTER TO THE MANUFACTURER AND DEALER ON 10/29/06, BUT HAD YET TO RECEIVE A RESPONSE. *AK UPDATED 12/28/2006 - *NM

NHTSA ODI #10175799

44,000 miles · Oct 30, 2006
Power Train

2004 NISSAN MURANO WITH 44,500 MILES. TRANSMISSION DISENGAGES WHILE CAR US RUNNING. ENGINE STAYS ON BUT CAR DECELERATES. HAPPENED 3 TIMES WHILE DRIVING IN THE MIDDLE OF A BUSY HIGHWAY, WHILE CROSSING A BUSY INTERSECTION, AND WHILE DRIVING AT LOW SPEEDS IN A NEIGHBORHOOD. ON THE HIGHWAY I WAS ABLE TO SHIFT THE GEARS BETWEEN NE…

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2004 NISSAN MURANO WITH 44,500 MILES. TRANSMISSION DISENGAGES WHILE CAR US RUNNING. ENGINE STAYS ON BUT CAR DECELERATES. HAPPENED 3 TIMES WHILE DRIVING IN THE MIDDLE OF A BUSY HIGHWAY, WHILE CROSSING A BUSY INTERSECTION, AND WHILE DRIVING AT LOW SPEEDS IN A NEIGHBORHOOD. ON THE HIGHWAY I WAS ABLE TO SHIFT THE GEARS BETWEEN NEUTRAL AND DRIVE AND IT FINALLY RE-ENGAGED AFTER SEVERAL ATTEMPTS. *JB

NHTSA ODI #10172145

Mileage unknown · Sep 21, 2006
Power Train

BROUGHT MY 2004 NISSAN MURANO IN FOR ALTERNATOR REPLACEMENT DUE TO FACTORY RECALL ON ALL 2003-2004 MURANOS. 3 DAYS LATER I BEGAN TO HEAR SOME VERY LOUD BANGING NOISES FROM THE ENGINE AREA. THE MURANO WAS TOWED TO NISSAN THAT WEEKEND AND ON MONDAY I WAS TOLD THAT IT WAS MY TRANSMISSION. APPARENTLY THERE WAS REGULAR TRANSMISSIO…

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BROUGHT MY 2004 NISSAN MURANO IN FOR ALTERNATOR REPLACEMENT DUE TO FACTORY RECALL ON ALL 2003-2004 MURANOS. 3 DAYS LATER I BEGAN TO HEAR SOME VERY LOUD BANGING NOISES FROM THE ENGINE AREA. THE MURANO WAS TOWED TO NISSAN THAT WEEKEND AND ON MONDAY I WAS TOLD THAT IT WAS MY TRANSMISSION. APPARENTLY THERE WAS REGULAR TRANSMISSION FLUID ADDED TO THE CVT TRANSMISSION. THE MASTRIA NISSAN SERVICE CENTER WILL NOT TAKE RESPONSIBILITY AND THEY WILL NOT HONOR THE DRIVE TRAIN WARRANTY. *JB

NHTSA ODI #10168846

40,130 miles · Jul 12, 2006
Power Train

VEHICLE WOULD NOT ACCELERATE, MAXIMUM SPEED = 20 MPH. STOPPED SHIFTED TO LOW SAME RESULT. PARKED TURNED ENGINE OFF, RETURNED 20 MINUTES LATER. VEHICLE OK, BUT CHECK ENGINE LIGHT IS ON. NEXT DAY NISSAN SERVICE COULD NOT FIND A PROBLEM, SAID IT WAS A "SOFT" CODE. *JB

NHTSA ODI #10162269

25,003 miles · Jun 14, 2006
Power Train

2004 NISSAN MURANO SL 2WD MODEL JUST CAME TO A STOP WHILE DRIVING,RESTARTED THE ENGINE THEN PUT THE CAR IN DRIVE AND ENGINE STALLS OUT,TRIED THIS OVER & OVER AGAIN BUT IT CONTINUES TO STALL. I IMMEDIATELY HAD THE CAR TOWED TO THE DEALER AND THREE DAYS LATER THEY INFORMED ME THAT THE AUTOMATIC TRANSMISSION FAILED (ONLY 25003 MILE…

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2004 NISSAN MURANO SL 2WD MODEL JUST CAME TO A STOP WHILE DRIVING,RESTARTED THE ENGINE THEN PUT THE CAR IN DRIVE AND ENGINE STALLS OUT,TRIED THIS OVER & OVER AGAIN BUT IT CONTINUES TO STALL. I IMMEDIATELY HAD THE CAR TOWED TO THE DEALER AND THREE DAYS LATER THEY INFORMED ME THAT THE AUTOMATIC TRANSMISSION FAILED (ONLY 25003 MILES). THE AUTOMATIC TRANSMISSION WAS REPLACED BUT NO ONE AT NISSAN EVER TOLD ME WHAT CAUSED THE FAILURE OR GAVE ME ANY CONFIDENCE THAT THIS PROBLEM WILL NOT OCCUR AGAIN SOON. THIS WAS MY WIFE'S CAR AND JUST STOPPING WITHOUT ANY WARNING ON A BUSY FREEWAY COULD HAVE RESULTED IN SOMEONE RUNNING INTO HER BEING UNAWARE THAT HER CAR HAS BROKEN DOWN. UNFORTUNATELY NISSAN DOESN'T MAKE THESE CVT TRANSMISSION SO THEIR MECHANICS I'M TOLD DO ONLY REMOVAL & REPLACEMENT (JATCO MAKES THE MURANO TRANSMISSION). *JB

NHTSA ODI #10159776

Mileage unknown · Apr 18, 2006
Electrical SystemPower Train

HAD THE ALTERNATOR REPLACED ON A RECALL - SUBSEQUENT THE VEHICLE STOPPED 3 TIMES WITHOUT WARNING IN TRAFFIC - TRANSMISSION NOT ENGAGED AND NO POWER - ROLLED TO STOP ON HIGHWAY AND BATTERY IS DEAD SO CANNOT RESTART - RETURNED TO DEALER TWICE AND FIRST SAID THEY HAD FORGOT TO REFLASH THE ENGINE AFTER THE RECALL INSTALLATION OF THE…

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HAD THE ALTERNATOR REPLACED ON A RECALL - SUBSEQUENT THE VEHICLE STOPPED 3 TIMES WITHOUT WARNING IN TRAFFIC - TRANSMISSION NOT ENGAGED AND NO POWER - ROLLED TO STOP ON HIGHWAY AND BATTERY IS DEAD SO CANNOT RESTART - RETURNED TO DEALER TWICE AND FIRST SAID THEY HAD FORGOT TO REFLASH THE ENGINE AFTER THE RECALL INSTALLATION OF THE ALTERNATOR - AFTER THAT IT STOPPED AGAIN IN TRAFFIC WITHOUT WARNING FOR THE THIRD TIME - RETURNED TO DEALER AND THEY SAID THIS TIME THE ALTERNATOR CABLE WAS LOOSE - SINCE I FELT THE VEHICLE UNSAFE TO DRIVE, I ASKED THEY CONTACT NISSAN AT LEAST FOR A NEW ALTERNATOR AND WAS WILLING TO TRY ONE LAST TIME - NISSAN SERVICE REFUSED TO HELP AND THEN I CONSIDERED THE VEHICLE UNSAFE TO DRIVE - UNFORTUNATELY I AM ABLE VIA OUR LEASE COMPANY TO DISPOSE OF THIS VEHICLE AND GET ANOTHER - PLEASE CHECK YOUR RECORDS BECAUSE IN MY CASE, THE PROBLEMS STARTED AFTER THE ALTERNATOR CHANGE AND IT IS VERY DANGEROUS TO STALL UNEXPECTEDLY IN FREEWAY TRAFFIC - ALL HAPPENED IN FIRST QUARTER 2006 - SERVICE DETAILS AVAILABLE IF REQUESTED. *JB

NHTSA ODI #10155574

12,000 miles · Aug 15, 2005
Power Train

BOUGHT 2004 MURANO 31 JAN 2005. DRIVE VEHICLE TO/FROM WORK EACH DAY, 740 PER WEEK. BY MAY HAD PUT 12,000 MILES ON CAR. ONE DAY STARTED MY CAR, THE SERVICE ENGINE SOON (SES) LIGHT CAME ON AND THE CAR WAS SLUGGISH. TURNED OFF THE ENGINE AND BACK ON, SLUGGISHNESS DIMINISHED, LIGHT REMAINED. TOOK CAR TO DEALERSHIP, LIGHT WENT OFF JU…

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BOUGHT 2004 MURANO 31 JAN 2005. DRIVE VEHICLE TO/FROM WORK EACH DAY, 740 PER WEEK. BY MAY HAD PUT 12,000 MILES ON CAR. ONE DAY STARTED MY CAR, THE SERVICE ENGINE SOON (SES) LIGHT CAME ON AND THE CAR WAS SLUGGISH. TURNED OFF THE ENGINE AND BACK ON, SLUGGISHNESS DIMINISHED, LIGHT REMAINED. TOOK CAR TO DEALERSHIP, LIGHT WENT OFF JUST PRIOR TO BRINGING IN. WAS TOLD THE LIGHT WAS BECAUSE GAS CAP NOT ON TIGHT ENOUGH, SO SHOP DID AN OIL CHANGE. FEW WEEKS LATER, LIGHT CAME ON AGAIN, BROUGHT TO ANOTHER SHOP. SAID IT WAS PROBLEM WITH THE THROTTLE CONTROL SYSTEM, THAT IT WOULD TAKE DAYS TO GET A PART & THEY COULD NOT GIVE LOANER OR RENTAL. HUSBAND CONSULTED OWNER OF DEALERSHIP WHO SUGGESTED REPAIR TEAM TAKE THE PART OFF A 2004 CAR ON THE LOT TO FIX MINE IMMEDIATELY. OVER THE NEXT TWO MONTHS, THE SES LIGHT CAME ON 3 MORE TIMES. THE 1ST TIME WAS TOLD IT WAS JUST "OLD CODES. 2ND TIME, CLEARED CODES AND TOLD ME NOT TO WORRY ABOUT SES LIGHT. CAR WOULD NOT PASS INSPECTION WITH SES LIGHT ON, SO WHEN IT CAME ON 3RD TIME DAY BEFORE INSPECTION, RETURNED TO THE DEALER AND WAS TOLD THE THROTTLE CONTROL NEEDED "ADJUSTING". GOT THE CAR INSPECTED. 6 DAYS LATER, SES LIGHT CAME ON AGAIN WHEN LEAVING WORK TO DRIVE 74 MILES HOME, SLUGGISHNESS THAT PROMPTED FIRST THROTTLE REPAIR RETURNED. COULD NOT REACH OR MAINTAIN SPEED OF THE FLOW OF TRAFFIC. CAR AT SHOP SINCE 05 AUG 2005 BECAUSE OF "PROBLEM" WITH THROTTLE CONTROL IN SERIES OF 2004 MURANOS THAT MINE CAME FROM. THERE''S A NEW PART NEEDED, MY VOLUME OF DRIVING MADE IT APPEAR. TECHNICAL BULLETIN OR NOTICE TO CONSUMERS NEEDED. WHEN FOLKS HIT 13,000 MILES PROBLEM WILL APPEAR AND PART WILL BE ON ORDER (THERE ARE MANY VEHICLES WITH PROBLEM). WAS TOLD PART WOULD SHIP FROM NISSAN 19 AUG 2005 & MIGHT GET MY CAR BACK NEXT WEEK. DEALER COVERING RENTAL CAR. DANGEROUS PROBLEM BECAUSE THE CAR WILL NOT "SHIFT" (OR CVT EQUIVALENT) & THE CAR TACS OUT OVER 4000/WILL NOT ACCELERATE WITHOUT WARNING. *NM

NHTSA ODI #10132938

13,000 miles · Jun 30, 2005
Power Train

TRANSMISSION FOR A 2004 NISSAN MURANO FAILED AT 13,000 MILES.

NHTSA ODI #10127150

Official recalls

4

09V169000 · Engine And Engine Cooling

May 19, 2009

NISSAN IS RECALLING 362,891 MY 2003-2007 MURANO VEHICLES. THE INTAKE AIR DUCTS, WHICH ARE CONNECTED TO THE INTERMEDIATE RESONATOR IN THE AIR INTAKE SYSTEM OF THE ENGINE, MAY SEPARATE FROM THE RESONATOR WITH ENGINE MOVEMENT. THIS SEPARATION OCCURS DUE TO THE PREMATURE AGING OF THE MATERIAL USED IN THE INTAKE AIR DUCTS WHICH CAUSES EXCESSIVE SHRINKING.

Consequence & remedy

Consequence: ENGINE MAY STALL INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL INSPECT AND REPLACE/REPAIR THE APPROPRIATE COMPONENTS FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 24, 2009. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

06V048000 · Seat Belts:rear/other

Feb 13, 2006

ON SOME SPORT UTILITY VEHICLES, IN CERTAIN HIGH SPEED FRONTAL CRASHES, THE WEBBING OF A REAR OUTBOARD SEAT BELT MAY CONTACT THE REAR SEAT BACK HINGE WHERE IT CAN BE CUT BY THE SHARP EDGE OF THE METAL PORTION OF THE HINGE.

Consequence & remedy

Consequence: IF THE WEBBING IS COMPLETELY SEPARATED, IT CAN INCREASE THE RISK OF INJURY TO AN OCCUPANT IN A CRASH.

Remedy: DEALERS WILL INSTALL PROTECTORS OVER THE WEBBING OF THE REAR SEAT BELTS. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

06V003000 · Fuel System, Gasoline:storage:tank Assembly

Jan 10, 2006

ON CERTAIN SPORT UTILITY VEHICLES, DUE TO THE LOCATION OF THE FORWARD EDGE OF THE FUEL TANK, IN THE EVENT THAT A VEHICLE FRONT TIRE RUNS OVER A SMALL, SHARP OBJECT IN THE ROAD, CATCHES IT AND PROPELS IT TOWARDS THE REAR OF THE VEHICLE, IT MAY STRIKE AND PUNCTURE THE FUEL TANK.

Consequence & remedy

Consequence: A PUNCTURED TANK COULD INCREASE THE RISK OF A FIRE.

Remedy: DEALERS WILL INSTALL PROTECTORS IN FRONT OF THE TANK FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

05V319000 · Electrical System:alternator/generator/regulator

Jul 14, 2005

ON CERTAIN SPORT UTILITY VEHICLES, THERE IS A POSSIBILITY THAT A WIRE BREAKING INSIDE THE ALTERNATOR COULD STOP THE BATTERY FROM CHARGING.

Consequence & remedy

Consequence: IF THIS HAPPENS, THE CHARGER WARNING AND BRAKE WARNING LAMPS WILL IMMEDIATELY COME ON AND THE BATTERY WILL BEGIN TO DISCHARGE. AFTER A SHORT TIME, THE ENGINE WILL GO INTO A "FALL SAFE" CONDITION WHICH WILL LIMIT VEHICLE SPEED. THE ENGINE WILL STOP RUNNING WHICH COULD RESULT IN A CRASH.

Remedy: DEALERS WILL INSPECT AND REPLACE THE ALTERNATOR WITH A NEW VERSION WHICH HAS BEEN MODIFIED TO PREVENT MOVEMENT OF THE COIL. THE RECALL BEGAN ON AUGUST 1, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

4

PE08065 · Driver Seat Anchor Failure

Opened Nov 18, 2008 · Closed Jul 2, 2009

Status: closed (inferred from source dates) · Seats

THIS INVESTIGATION CONCERNS STRUCTURAL FAILURE OF THE ANCHOR/BRACKET ON THE LEFT REAR SIDE OF THE DRIVER'S SEAT.THE CONCERN IS THAT SUCH FAILURES MAY ALTER THE DRIVER'S SEATED POSITION SO AS TO REDUCE EFFECTIVENESS OF THE OCCUPANT PROTECTION SYSTEM OR POTENTIALLY COMPROMISE VEHICLE CONTROL.FAILURE OF THE SUBJECT ANCHOR BRACKET RESULTS FROM METAL FATIGUE AND CAUSES REARWARD TILTING OF THE DRIVER'S SEAT.THESE FAILURES USUALLY OCCUR DURING DRIVER INGRESS BUT MAY ALSO OCCUR WHILE THE VEHICLE IS BEING OPERATED.THE SAFETY RELATED CONCERNS DURING ACTUAL VEHICLE USE WERE NOT VALIDATED BY THIS INVESTIGATION.WHILE THE NUMBER OF COMPLAINTS OF THIS PROBLEM IS RELATIVELY HIGH, ONLY THREE VERY MINOR, UNDOCUMENTED INJURIES WERE REPORTED.THE REPORTED INJURIES OCCURRED DURING DRIVER INGRESS, NOT WHILE THE VEHICLE WAS IN MOTION.INVESTIGATION DISCLOSED THAT THE APPARENT RISK OF COMPROMISE TO VEHICLE CONTROL HAS NOT BEEN DEMONSTRATED.INVESTIGATION ALSO DISCLOSED THAT THE APPARENT RISK OF COLLAPSE OF THE DRIVER'S SEAT BACK HAS NOT BEEN DEMONSTRATEDA SAFETY RELATED DEFECT TREND WAS NOT IDENTIFIED AND THIS INVESTIGATION HAS BEEN CLOSED.

PE05050 · Fuel Tank Punctures From Road Debris

Opened Sep 13, 2005 · Closed Jan 31, 2006

Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly; Fuel System, Other:storage:tank Assembly

ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.

Additional source detail variants (2)

Fuel System, Gasoline:storage:tank Assembly

ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.

Fuel System, Other:storage:tank Assembly

ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.

EA05006 · Alternator Failure / Engine Stalling

Opened Mar 25, 2005 · Closed Aug 17, 2005

Status: closed (inferred from source dates) · Electrical System; Electrical System:alternator/generator/regulator

ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.

Additional source detail variants (2)

Electrical System:alternator/generator/regulator

ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.

Electrical System

ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.

PE04077 · Alternator Failure/ Engine Stalling

Opened Nov 19, 2004 · Closed Mar 25, 2005

Status: closed (inferred from source dates) · Electrical System; Electrical System:alternator/generator/regulator

ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.

Additional source detail variants (2)

Electrical System:alternator/generator/regulator

ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.

Electrical System

ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.