IllustrationNISSAN MURANO 2004 IDLE PULLEY FAILURE INCORRECTLY DESIGNED PULLEY BRACKET FAILED AND CAUSED BELT FAILURE. WILL CAUSE LOSS OF POWER AND MAY RESULT IN AN ACCIDENT. FAILURE HAS BEEN REPORTED BY MANY MURANO OWNERS AND IS A DESIGN FLAW THAT SHOULD BE CORRECTED. *TR
2004 Nissan Murano
Owner reports · Recalls · Investigations
More warning signs than most Murano years
Owner complaints for the 2004 Nissan Murano are substantially higher than the model-year median of 110.
About this comparison →How this year compares
Owner complaints by model year
Compare all Murano years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
810–25K
8725–50K
12250–75K
11075–100K
122100–150K
46150K+
568 reports with mileage · 110 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Power Train. Review the 143 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Visibility. Review the 124 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 110 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
14 crash reports6 fire reports18 injury reports
Engine And Engine Cooling complaints
38 reportsHEARD RATTLE ON ACCELERATION ABOUT A MONTH BEFORE MAJOR PROBLEM; THOUGHT IT WAS SOMETHING IN THE CAR. NOISE EVENTUALLY WENT AWAY. STARTED WITH NOISE AGAIN. LASTED TWO DAYS. NOTICED JUST AS I TURNED INTO WORK PARKING LOT THAT FRONT WINDSHIELD BEGAN TO FOG UP AT BOTTOM. NO AMOUNT OF DEFROSTING OR OPENING WINDOWS WOULD CLEAR THE …
Read full complaint
HEARD RATTLE ON ACCELERATION ABOUT A MONTH BEFORE MAJOR PROBLEM; THOUGHT IT WAS SOMETHING IN THE CAR. NOISE EVENTUALLY WENT AWAY. STARTED WITH NOISE AGAIN. LASTED TWO DAYS. NOTICED JUST AS I TURNED INTO WORK PARKING LOT THAT FRONT WINDSHIELD BEGAN TO FOG UP AT BOTTOM. NO AMOUNT OF DEFROSTING OR OPENING WINDOWS WOULD CLEAR THE WINDSHIELD UNTIL IT BECAME ALMOST TOO FOGGED TO DRIVE. THEN CAR STALLED OUT. BRAKE AND BATTERY LIGHTS CAME ON. COULD START IT AGAIN, BUT DIDN'T LAST LONG. HAD TO HAVE CAR TOWED TO DEALER. DEALER DETERMINED STEEL TENSIONER BRACKET AND PULLEY BROKE CUTTING DRIVE BELT. DEALER INDICATED NOT WARRANTED UNDER WRAP COVERAGE. NOTICED IN NHTSA LIST OF COMPLAINTS SEVERAL SIMILAR OCCURRENCES WITH THESE PARTS. THIS APPEARS TO BE A DESIGN FLAW THAT THE NISSAN COMPANY SHOULD TAKE RESPONSIBILITY FOR. IT WAS A $400+ REPAIR. CAR HAS 46,000 MILES ON IT. *TR
TL*THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT HER VEHICLE MADE A CRANKING NOISE AND EXHAUST FUMES EXITED THE TAILPIPE. THE NISSAN DEALER DIAGNOSED THE FAILURE AS "ENGINE SLUDGE". BEFORE TAKING THE VEHICLE TO NISSAN, A MECHANIC ADVISED HER TO TAKE IT TO A DEALER BECAUSE THE ENGINE WAS STILL UNDER WARRANTY. …
Read full complaint
TL*THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT HER VEHICLE MADE A CRANKING NOISE AND EXHAUST FUMES EXITED THE TAILPIPE. THE NISSAN DEALER DIAGNOSED THE FAILURE AS "ENGINE SLUDGE". BEFORE TAKING THE VEHICLE TO NISSAN, A MECHANIC ADVISED HER TO TAKE IT TO A DEALER BECAUSE THE ENGINE WAS STILL UNDER WARRANTY. NISSAN OF NORTH AMERICA DENIED THE CONTACT'S CLAIM AND WOULD NOT REPAIR THE VEHICLE UNDER WARRANTY. THE PURCHASE DATE AND POWERTRAIN WERE UNKNOWN. THE CURRENT MILEAGE WAS 45,360 AND FAILURE MILEAGE WAS 45,154.
MY FAMILY AND I WERE DRIVING OUR VEHICLE AND WERE AT A LIGHT. OUR VEHICLE SHOOK VERY HARD WHEN I APPLIED THE GAS. CAR WOULD NOT GO MORE THAN 5 MILES AND HOUR. WE WERE ON OUR WAY TO THE HIGHWAY WHEN IT HAPPENED. TOOK THE CAR HOME. HAD IT TOWED TO DEALERSHIP. THEY DISCOVERED THAT THE TRANSMISSION FLUID HAD LEAKED OUT OF THE …
Read full complaint
MY FAMILY AND I WERE DRIVING OUR VEHICLE AND WERE AT A LIGHT. OUR VEHICLE SHOOK VERY HARD WHEN I APPLIED THE GAS. CAR WOULD NOT GO MORE THAN 5 MILES AND HOUR. WE WERE ON OUR WAY TO THE HIGHWAY WHEN IT HAPPENED. TOOK THE CAR HOME. HAD IT TOWED TO DEALERSHIP. THEY DISCOVERED THAT THE TRANSMISSION FLUID HAD LEAKED OUT OF THE CAR. WE WERE GIVEN THREE REASONS FOR THE PROBLEM. REASON 1: "O" RING ON HOSE BROKE (COVERED UNDER WARRANTY) REASON 2: DEALER CALLED BACK WITH A SECOND REASON. THEY SAID ACID LEAKED FROM THE BOTTOM OF THE BATTERY ONTO THE TRANSMISSION. (NOT UNDER WARRANTY) REASON 3: WHEN WE PICKED UP THE CAR WE WERE TOLD THAT THE BATTERY WAS LEAKING FROM THE TOP BECAUSE THE BATTERY WAS OVERCHARGING ITSELF. WE WERE TOLD THAT ANOTHER MURANO HAD EXPERIENCED THE EXACT SAME PROBLEM (BATTERY LEAKING ACID TO TRANSMISSION). SINCE IT HAPPENED TO OUR CAR AND ANOTHER WE QUESTIONED THE SAFETY NOT TO MENTION HOW DOES A BATTERY OVERCHARGE ITSELF. SOUNDS LIKE SOMETHING IS CAUSING THE CAR TO DO THIS. TALKED TO DEALERS CONSUMER PEOPLE. BASICALLY TOLD US THAT IT CAN'T BE DISPUTED IF CAR WAS FIXED. EVEN THOUGH DEALER CONFIRMED HAPPEN TO OUR VEHICLE AND ANOTHER (ONE HAS TO WONDER IF IT HAPPENED TO ANOTHER). FAMILY AND I THOUGHT IT WAS IMPORTANT TO REPORT IF NOTHING ELSE TO HELP TRACK IF THIS TRULY IS A DESIGN ISSUE. *TR
ON THE MORNING OF 9/15/07 WHEN STARTING THE VEHICLE I HEARD A BELT SQUEAL. WHEN INVESTIGATING THE BELT SQUEAL, NOTICED COOLANT LEAKING FROM ENGINE COMPARTMENT. UPON FURTHER INVESTIGATION NOTICED THE IDLER PULLEY BRACKET WAS BROKEN CAUSING THE COOLANT HOSE TO RUPTURE FROM RUBBING AGAINST THE IDLER PULLEY ADJUSTER. ALL IN ALL, WE …
Read full complaint
ON THE MORNING OF 9/15/07 WHEN STARTING THE VEHICLE I HEARD A BELT SQUEAL. WHEN INVESTIGATING THE BELT SQUEAL, NOTICED COOLANT LEAKING FROM ENGINE COMPARTMENT. UPON FURTHER INVESTIGATION NOTICED THE IDLER PULLEY BRACKET WAS BROKEN CAUSING THE COOLANT HOSE TO RUPTURE FROM RUBBING AGAINST THE IDLER PULLEY ADJUSTER. ALL IN ALL, WE HAD TO REPLACE THE IDLER PULLEY, PULLEY BRACKET, AND THE COOLANT HOSE. *TR
STEEL TENSIONER BRACKET THAT HELD THE IDLE ARM ASSEMBLY IN PLACE BROKE IN HALF AND NISSAN WOULD NOT DO ANYTHING ABOUT THE PROBLEM. THEIR CLAIM IS THAT IT WAS NO LONGER UNDER WARRANTY. MY COMPLAINT IS THAT IT IS NOT A WARRANTY ISSUE BUT A DEFECTIVE PART THAT COULD BECOME A SAFETY ISSUE. OBVIOUSLY THE PART SHOULD NEVER FAIL FOR TH…
Read full complaint
STEEL TENSIONER BRACKET THAT HELD THE IDLE ARM ASSEMBLY IN PLACE BROKE IN HALF AND NISSAN WOULD NOT DO ANYTHING ABOUT THE PROBLEM. THEIR CLAIM IS THAT IT WAS NO LONGER UNDER WARRANTY. MY COMPLAINT IS THAT IT IS NOT A WARRANTY ISSUE BUT A DEFECTIVE PART THAT COULD BECOME A SAFETY ISSUE. OBVIOUSLY THE PART SHOULD NEVER FAIL FOR THE ENTIRE LIFE OF THE VEHICLE AS IT WAS A STEEL SUPPORT BRACKET . WHEN THE PART FAILED IT ALSO DID CONSEQUENCES DAMAGE AS WELL. THIS FALLS UNDER A SAFETY ISSUE AS WELL. *JB
FAILURE OF THE ALTERNATOR BELT TENSIONER BRACKET. THE BELT TENSIONER BROKE ON THE 2004 NISSAN MURANO, CAUSING IT TO CUT THE COOLANT HOSE TO THE OIL COOLER. THE BELT TENSIONER, COOLANT HOSE TO OIL COOLER, AND BELT HAD TO BE REPLACED. I BELONG TO THE NISSANMURANO.ORGANIZATION DISCUSSION GROUP ,AND SEVERAL OTHER PEOPLE WERE H…
Read full complaint
FAILURE OF THE ALTERNATOR BELT TENSIONER BRACKET. THE BELT TENSIONER BROKE ON THE 2004 NISSAN MURANO, CAUSING IT TO CUT THE COOLANT HOSE TO THE OIL COOLER. THE BELT TENSIONER, COOLANT HOSE TO OIL COOLER, AND BELT HAD TO BE REPLACED. I BELONG TO THE NISSANMURANO.ORGANIZATION DISCUSSION GROUP ,AND SEVERAL OTHER PEOPLE WERE HAVING THE SAME PROBLEM. *AK
IDLER PULLEY AND BRACKET DESIGN DEFAULT. I JUST TOOK MY CAR IN AFTER AN ALL OF THE SUDDEN CLANGING NOISE - AT 35,000 MILES. I WAS TOLD BY AUTHORIZED DEALERSHIP THAT I REQUIRED A NEW IDLER PULLEY AND BRACKET. APPARENTLY IT WAS BROKEN. I BELIEVE THIS IS A DESIGN DEFAULT AND SHOULD BE LOOKED INTO. I HAVE HEARD MANY PEOPLE COMPLAI…
Read full complaint
IDLER PULLEY AND BRACKET DESIGN DEFAULT. I JUST TOOK MY CAR IN AFTER AN ALL OF THE SUDDEN CLANGING NOISE - AT 35,000 MILES. I WAS TOLD BY AUTHORIZED DEALERSHIP THAT I REQUIRED A NEW IDLER PULLEY AND BRACKET. APPARENTLY IT WAS BROKEN. I BELIEVE THIS IS A DESIGN DEFAULT AND SHOULD BE LOOKED INTO. I HAVE HEARD MANY PEOPLE COMPLAINING OF THIS SAME THING. I ENDED UP PAYING $99 FOR LABOR, $69.50 FOR THE PULLEY, AND $25 FOR THE BRACKET. THIS PART FAILING AT 35,000 MILES IS UNACCEPTABLE. *TR
MY WIFE AND I NOTICED THAT THE HEATER BLOWER WAS ONLY BLOWING COLD AIR WHEN TURNED TO HIGH. ALSO, THE TEMPERATURE GAUGE WAS SHOWING ANYWHERE FROM EXTREMELY HOT TO VERY HOT. UPON INSPECTION OF THE COOLANT LEVEL RESERVOIR IT WAS SHOWING FULL. HOWEVER, THE RADIATOR WAS EMPTY AND TOOK 3/4 BOTTLE OF COOLANT TO REFILL. THEN I NOTICED …
Read full complaint
MY WIFE AND I NOTICED THAT THE HEATER BLOWER WAS ONLY BLOWING COLD AIR WHEN TURNED TO HIGH. ALSO, THE TEMPERATURE GAUGE WAS SHOWING ANYWHERE FROM EXTREMELY HOT TO VERY HOT. UPON INSPECTION OF THE COOLANT LEVEL RESERVOIR IT WAS SHOWING FULL. HOWEVER, THE RADIATOR WAS EMPTY AND TOOK 3/4 BOTTLE OF COOLANT TO REFILL. THEN I NOTICED THAT THERE WAS A PUDDLE OF COOLANT THAT HAD FORMED ON TOP OF A BOLT. WE ALSO COULD HEAR A NOISE FROM ENGINE COMPARTMENT. UPON INVESTIGATION NOTICED IDLE PULLEY WAS VIBRATING AND MAKE THE SOUND. I INVESTIGATED ONLINE AT WWW.NISSANMURANO.ORG FOR SIMILAR PROBLEMS. I FOUND A SERIES OF REPORTS THAT THE BRACKET THAT HOLDS THE IDLE PULLEY WAS BROKEN. I HAD THE DEALERSHIP INSPECT THE VEHICLE AND IT LOOKED TO THEM LIKE THE PULLEY BRACKET WAS BROKEN. UPON EXAMINATION OF HOW THE BRACKET BROKE SEEM THAT THE BRACKET IS UNDER-DESIGNED. THE CRACK SEEMS TO INDICATE THAT THE BRACKET BROKE BY BENDING FATIGUE. THIS IDLE PULLEY TENSIONER HAD THEN SEVERED THE COOLANT HOSE. THE FAILURE TO THIS IDLE PULLEY COULD LEAD TO AN ALTERNATOR NOT PROVIDING ENERGY TO THE CAR AND EVEN MORE SERIOUS CONSEQUENCES. *TR
ALTERNATOR ADJUSTING BRACKET - JAN 29, 2007 TODAY, I HAD TO HAVE MY 2004 NISSAN MURANO SERVICED DUE TO A COOLANT LEAK THAT I NOTICED. WHEN LOOKING AT THE VEHICLE, ENTIRE UNDERBODY WAS FILLED WITH COOLANT AND NO COOLANT REMAINED IN THE RESEVOIR. THE DEALER SERVICED THE VEHICLE AND DOCU…
Read full complaint
ALTERNATOR ADJUSTING BRACKET - JAN 29, 2007 TODAY, I HAD TO HAVE MY 2004 NISSAN MURANO SERVICED DUE TO A COOLANT LEAK THAT I NOTICED. WHEN LOOKING AT THE VEHICLE, ENTIRE UNDERBODY WAS FILLED WITH COOLANT AND NO COOLANT REMAINED IN THE RESEVOIR. THE DEALER SERVICED THE VEHICLE AND DOCUMENTED THE ISSUE AS THE ALTERNATOR ADJUSTING BRACKET HAVING BROKEN AND RUPTURING THE HOSE, FAN PULLEY AND THE POWER STEERING BELT BEING NEGATIVELY IMPACTED. AFTER SPEAKING WITH THE SERVICE TECH., THERE HAVE BEEN MULTIPLE TIMES THAT HE HAS SEEN THIS ISSUE. WITH AN OBVIOUS REPEATING ISSUE IN THE VEHICLES, THE SEVERITY OF DAMAGE TO THE VEHICLE (BRACKET BREAKS, ALTERNATOR LOOSENS IN HOOD AND DAMAGES SURROUNDING MECHANISMS, OR OCCUPANTS (OPERATION OF VEHICLE NOT IDEAL WITH BRACKET BROKEN, IMPACTING SURROUNDING MECHANISMS (POWER STEERING BELT, FAN, ALTERNATOR, COOLANT SYSTEM) THAT COULD RESULT, AND THE CUSTOMER DISSATISFACTION OF HAVING THIS ISSUE AND INCURRING THE COSTS TO REPAIR. *JB
Official recalls
409V169000 · Engine And Engine Cooling
May 19, 2009
NISSAN IS RECALLING 362,891 MY 2003-2007 MURANO VEHICLES. THE INTAKE AIR DUCTS, WHICH ARE CONNECTED TO THE INTERMEDIATE RESONATOR IN THE AIR INTAKE SYSTEM OF THE ENGINE, MAY SEPARATE FROM THE RESONATOR WITH ENGINE MOVEMENT. THIS SEPARATION OCCURS DUE TO THE PREMATURE AGING OF THE MATERIAL USED IN THE INTAKE AIR DUCTS WHICH CAUSES EXCESSIVE SHRINKING.
Consequence & remedy
Consequence: ENGINE MAY STALL INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT AND REPLACE/REPAIR THE APPROPRIATE COMPONENTS FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 24, 2009. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
06V048000 · Seat Belts:rear/other
Feb 13, 2006
ON SOME SPORT UTILITY VEHICLES, IN CERTAIN HIGH SPEED FRONTAL CRASHES, THE WEBBING OF A REAR OUTBOARD SEAT BELT MAY CONTACT THE REAR SEAT BACK HINGE WHERE IT CAN BE CUT BY THE SHARP EDGE OF THE METAL PORTION OF THE HINGE.
Consequence & remedy
Consequence: IF THE WEBBING IS COMPLETELY SEPARATED, IT CAN INCREASE THE RISK OF INJURY TO AN OCCUPANT IN A CRASH.
Remedy: DEALERS WILL INSTALL PROTECTORS OVER THE WEBBING OF THE REAR SEAT BELTS. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
06V003000 · Fuel System, Gasoline:storage:tank Assembly
Jan 10, 2006
ON CERTAIN SPORT UTILITY VEHICLES, DUE TO THE LOCATION OF THE FORWARD EDGE OF THE FUEL TANK, IN THE EVENT THAT A VEHICLE FRONT TIRE RUNS OVER A SMALL, SHARP OBJECT IN THE ROAD, CATCHES IT AND PROPELS IT TOWARDS THE REAR OF THE VEHICLE, IT MAY STRIKE AND PUNCTURE THE FUEL TANK.
Consequence & remedy
Consequence: A PUNCTURED TANK COULD INCREASE THE RISK OF A FIRE.
Remedy: DEALERS WILL INSTALL PROTECTORS IN FRONT OF THE TANK FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
05V319000 · Electrical System:alternator/generator/regulator
Jul 14, 2005
ON CERTAIN SPORT UTILITY VEHICLES, THERE IS A POSSIBILITY THAT A WIRE BREAKING INSIDE THE ALTERNATOR COULD STOP THE BATTERY FROM CHARGING.
Consequence & remedy
Consequence: IF THIS HAPPENS, THE CHARGER WARNING AND BRAKE WARNING LAMPS WILL IMMEDIATELY COME ON AND THE BATTERY WILL BEGIN TO DISCHARGE. AFTER A SHORT TIME, THE ENGINE WILL GO INTO A "FALL SAFE" CONDITION WHICH WILL LIMIT VEHICLE SPEED. THE ENGINE WILL STOP RUNNING WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL INSPECT AND REPLACE THE ALTERNATOR WITH A NEW VERSION WHICH HAS BEEN MODIFIED TO PREVENT MOVEMENT OF THE COIL. THE RECALL BEGAN ON AUGUST 1, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4PE08065 · Driver Seat Anchor Failure
Opened Nov 18, 2008 · Closed Jul 2, 2009
Status: closed (inferred from source dates) · Seats
THIS INVESTIGATION CONCERNS STRUCTURAL FAILURE OF THE ANCHOR/BRACKET ON THE LEFT REAR SIDE OF THE DRIVER'S SEAT.THE CONCERN IS THAT SUCH FAILURES MAY ALTER THE DRIVER'S SEATED POSITION SO AS TO REDUCE EFFECTIVENESS OF THE OCCUPANT PROTECTION SYSTEM OR POTENTIALLY COMPROMISE VEHICLE CONTROL.FAILURE OF THE SUBJECT ANCHOR BRACKET RESULTS FROM METAL FATIGUE AND CAUSES REARWARD TILTING OF THE DRIVER'S SEAT.THESE FAILURES USUALLY OCCUR DURING DRIVER INGRESS BUT MAY ALSO OCCUR WHILE THE VEHICLE IS BEING OPERATED.THE SAFETY RELATED CONCERNS DURING ACTUAL VEHICLE USE WERE NOT VALIDATED BY THIS INVESTIGATION.WHILE THE NUMBER OF COMPLAINTS OF THIS PROBLEM IS RELATIVELY HIGH, ONLY THREE VERY MINOR, UNDOCUMENTED INJURIES WERE REPORTED.THE REPORTED INJURIES OCCURRED DURING DRIVER INGRESS, NOT WHILE THE VEHICLE WAS IN MOTION.INVESTIGATION DISCLOSED THAT THE APPARENT RISK OF COMPROMISE TO VEHICLE CONTROL HAS NOT BEEN DEMONSTRATED.INVESTIGATION ALSO DISCLOSED THAT THE APPARENT RISK OF COLLAPSE OF THE DRIVER'S SEAT BACK HAS NOT BEEN DEMONSTRATEDA SAFETY RELATED DEFECT TREND WAS NOT IDENTIFIED AND THIS INVESTIGATION HAS BEEN CLOSED.
PE05050 · Fuel Tank Punctures From Road Debris
Opened Sep 13, 2005 · Closed Jan 31, 2006
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly; Fuel System, Other:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
Additional source detail variants (2)
Fuel System, Gasoline:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
Fuel System, Other:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
EA05006 · Alternator Failure / Engine Stalling
Opened Mar 25, 2005 · Closed Aug 17, 2005
Status: closed (inferred from source dates) · Electrical System; Electrical System:alternator/generator/regulator
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
Additional source detail variants (2)
Electrical System:alternator/generator/regulator
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
Electrical System
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
PE04077 · Alternator Failure/ Engine Stalling
Opened Nov 19, 2004 · Closed Mar 25, 2005
Status: closed (inferred from source dates) · Electrical System; Electrical System:alternator/generator/regulator
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
Additional source detail variants (2)
Electrical System:alternator/generator/regulator
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
Electrical System
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.