NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
110 reportsClear category filter78,000 miles · May 12, 2015
Electrical System
I HAD THE EXACT SYMPTOMS APPEAR IN MY MAKE/MODEL AS DESCRIBED IN RECALL ID #36089. THIS WAS A RECALL PUT OUT BY NISSAN MANY YEARS BACK ON SIMILAR VEHICLES. "AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DURING WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CON…
Read full complaint
I HAD THE EXACT SYMPTOMS APPEAR IN MY MAKE/MODEL AS DESCRIBED IN RECALL ID #36089. THIS WAS A RECALL PUT OUT BY NISSAN MANY YEARS BACK ON SIMILAR VEHICLES. "AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DURING WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT). HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE. WHEN AN OPEN CIRCUIT OCCURS IN THE ALTERNATOR, THE CHARGE WARNING AND BRAKE WARNING LAMPS COME ON. IF A DRIVER DOES NOT SEEK REPAIR OF THE VEHICLE IMMEDIATELY AS INSTRUCTED IN THE OWNERS MANUAL AND CONTINUES TO DRIVE THE VEHICLE IN THIS CONDITION, THE VEHICLE WILL OPERATE NORMALLY FOR ABOUT ONE HOUR. AFTER THIS TIME PERIOD, THE BATTERY VOLTAGE WILL DROP TO A LEVEL THAT CAUSES THE ENGINE CONTROL MODULE TO FALL INTO A FAIL SAFE MODE. DURING FAIL SAFE MODE, WHICH LASTS ABOUT TEN MINUTES, VEHICLE SPEED WILL BE REDUCED DUE TO A THROTTLE PLATE BEING HELD IN A FIXED POSITION. AFTER THIS TIME PERIOD, THE ENGINE WILL STOP RUNNING." DESPITE MY MODEL YEAR AND MANUFACTURING DATE FALLING WITHIN THE WINDOW FOR THAT RECALL, MY SPECIFIC VIN WAS NOT INCLUDED IN THE RECALL. THE ISSUE WAS AS DESCRIBED AND REPAIRED AS A FAILED ALTERNATOR. IN EFFORTS TO GET FURTHER ANSWERS AS TO THE FAULTY PART OR RECALL APPLICABILITY FROM MULTIPLE SOURCES AT NISSAN, I HAVE BEEN PROVIDED WITH NO REAL ANSWERS AND AM THEREFORE FILING THIS SAFETY COMPLAINT.
NHTSA ODI #10715919
78,000 miles · Dec 18, 2014
Electrical System
THE DOOR LOCKS WORK INTERMITTENTLY. I THOUGHT THE DOORS WERE LOCKED AND WHEN I COME BACK THEY ARE UNLOCKED. I CHECKED IT A FEW TIMES AND THE LOCK MOVES ONLY HALF-WAY LEAVING THE DOOR(S) UNLOCKED INTERMITTENTLY. IT LOOKS LIKE IT'S A VOLTAGE/ELECTRIC PROBLEM SINCE IT'S INTERMITTENT. I HAD ALL THE FUSES CHECKED AT THE NISSAN DE…
Read full complaint
THE DOOR LOCKS WORK INTERMITTENTLY. I THOUGHT THE DOORS WERE LOCKED AND WHEN I COME BACK THEY ARE UNLOCKED. I CHECKED IT A FEW TIMES AND THE LOCK MOVES ONLY HALF-WAY LEAVING THE DOOR(S) UNLOCKED INTERMITTENTLY. IT LOOKS LIKE IT'S A VOLTAGE/ELECTRIC PROBLEM SINCE IT'S INTERMITTENT. I HAD ALL THE FUSES CHECKED AT THE NISSAN DEALERSHIP AND IT DIDN'T FIX THE PROBLEM. I'M SEEING COMPLAINTS ALL OVER THE WEB REGARDING THIS PROBLEM WITH ACTUATORS IN NISSAN VEHICLES. *TR
NHTSA ODI #10667101
103,101 miles · Oct 10, 2014
Electrical System
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. WHILE DRIVING 40 MPH, THE ENGINE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE ALTERNATOR FAILED TO CHARGE THE BATTERY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WA…
Read full complaint
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. WHILE DRIVING 40 MPH, THE ENGINE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE ALTERNATOR FAILED TO CHARGE THE BATTERY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,101.
NHTSA ODI #10643832
137,000 miles · Sep 24, 2014
Electrical SystemEquipment Adaptive/mobilityStructure
TRUNK HATCH IS LOCKED AND WILL NOT OPEN. DOORS DO NOT ALWAYS LOCK WHEN LOCK BUTTON IS PUSHED. *TR
NHTSA ODI #10638738
35,000 miles · Aug 10, 2014
Electrical SystemStructure
THERE ARE THREE WAYS TO LOCK AND UNLOCK THE DOORS; USING THE REMOTE, USING THE KEY AND USING THE INTERIOR LOCKS. THE REMOTE DOES NOT LOCK NOR UNLOCK THE DRIVER'S NOR THE FRONT PASSENGER DOORS. THE KEY, WHICH CAN ONLY BE USED IN THE DRIVER'S DOOR LOCK, WILL LOCK AND UNLOCK ALL DOORS EXCEPT THE FRONT PASSENGER SIDE DOOR. THE I…
Read full complaint
THERE ARE THREE WAYS TO LOCK AND UNLOCK THE DOORS; USING THE REMOTE, USING THE KEY AND USING THE INTERIOR LOCKS. THE REMOTE DOES NOT LOCK NOR UNLOCK THE DRIVER'S NOR THE FRONT PASSENGER DOORS. THE KEY, WHICH CAN ONLY BE USED IN THE DRIVER'S DOOR LOCK, WILL LOCK AND UNLOCK ALL DOORS EXCEPT THE FRONT PASSENGER SIDE DOOR. THE INTERIOR LOCKING MECHANISM LOCATED ON THE DRIVERS DOOR WILL NOT UNLOCK NOR LOCK THE FRONT DRIVER'S NOR THE PASSENGER SIDE DOORS. AT THIS TIME THE ONLY WAY TO UNLOCK THE DRIVER'S AND THE FRONT PASSENGER SIDE DOORS IS TO REACH OVER AND USE THE INTERIOR HANDLE. ONCE THE FRONT DOORS ARE UNLOCKED THE ONLY WAY TO LOCK THEM IS TO MANUALLY MOVE THE LOCKING SWITCH TO THE LOCKED POSITION. THIS PROBLEM SEEMS TO HAVE AFFECTED HUNDREDS IF NOT THOUSANDS OF NISSAN MURANO'S THE INABILITY TO LOCK AND UNLOCK THE FRONT DOORS IS CRITICAL TO THE SAFETY OF THE VEHICLE'S OCCUPANTS. THE DRIVER CANNOT LOCK THE FRONT DOORS, WHICH IS PARAMOUNT WHEN A CHILD IS RIDING IN THE CAR. NOT LOCKING THE DOORS CAN BE CRITICAL IN THE EVENT OF A MOTOR VEHICLE ACCIDENT. IT IS A WELL KNOWN FACT THAT THE SAFEST PLACE TO BE IN THE EVENT OF AN ACCIDENT IS IN THE CAR AND THE INABILITY OF THE DRIVER TO INSURE THAT ALL DOORS ARE LOCKED IS CRITICAL TO EVERYONE'S SAFETY. HAVING AN UNLOCKED DOOR OPEN IN A CRASH INCREASES THE PROBABILITY THAT AN OCCUPANT WILL BE EJECTED FROM A CAR THEREBY INCREASING INJURIES AND THE PROBABILITY OF DEATH; NOT KNOWING THAT ALL DOORS ARE LOCKED RESULTS IN UNNECESSARY RISK. *TR
NHTSA ODI #10621239
97,504 miles · May 25, 2014
Electrical SystemSeats
THE DRIVER'S SEAT ADJUSTMENTS ARE NO LONGER WORKING. IT APPEARS THE TRACK ON THE LEFT OF THE DRIVER'S SIDE SEAT IS STUCK THEREFORE THE SEAT IS STUCK IN A SLIGHT SIDEWAYS POSITION. *TR
NHTSA ODI #10593959
Mileage unknown · Oct 23, 2013
Electrical SystemLatches/locks/linkages
THE DRIVER POWER DOOR LOCK ACTUATOR FAILED FIRST AND FEW DAYS AGO THE PASSENGER SIDE, REAR POWER DOOR LOCK ACTUATOR FAILED. *TR
NHTSA ODI #10549277
65,000 miles · May 1, 2013
Electrical SystemLatches/locks/linkages
THE DOOR LOCK ACTUATOR DOES NOT WORK WHEN THE BUTTON IS PUSHED FROM THE INSIDE. THE LEVER MUST BE MOVED MANUALLY. THIS POSES A SAFETY ISSUE DUE TO THE FACT THAT IN AN EMERGENCY THE DOOR STAYS LOCKED DISALLOWING A QUICK EXIT . *TR
NHTSA ODI #10510277
Mileage unknown · Jan 17, 2013
Electrical SystemLatches/locks/linkages
DOOR LOCK ACTUATORS FAIL TO LOCK DOORS WITHIN SHORT PERIOD OF TIME. ALSO AFFECTED GAS FILL DOOR BECAUSE IT IS CONNECTED WITH AN ELECTRICAL SOLENOID. *TR
NHTSA ODI #10493283
119,800 miles · Jan 7, 2013
Electrical SystemPower Train
I WAS STOPPED AT TRAFFIC LIGHT, WHEN LIGHT TURNED GREEN I BEGAN TO ACCELERATE. I BEGAN TO SMELL BURNING THRU AIR VENTS AND THEN AT ABOUT 40 MPH THE CAR WOULD NOT RESPOND TO MY ACCELERATION OF GAS PEDAL. I HAD LOST ALL POWER AND CONTROL OF VEHICLE. THE CAR BEHIND ME HAD TO SWERVE SUDDENLY TO AVOID ME AND IT ALMOST CAUSED A SERIOU…
Read full complaint
I WAS STOPPED AT TRAFFIC LIGHT, WHEN LIGHT TURNED GREEN I BEGAN TO ACCELERATE. I BEGAN TO SMELL BURNING THRU AIR VENTS AND THEN AT ABOUT 40 MPH THE CAR WOULD NOT RESPOND TO MY ACCELERATION OF GAS PEDAL. I HAD LOST ALL POWER AND CONTROL OF VEHICLE. THE CAR BEHIND ME HAD TO SWERVE SUDDENLY TO AVOID ME AND IT ALMOST CAUSED A SERIOUS WRECK WITH MY 4 CHILDREN INSIDE. I HAD BATTERY CHECKED AND ALTERNATOR CHECKED AND WAS TOLD ALTERNATOR WAS BAD. WELL I REPLACED ALTERNATOR AND WOULDN'T YOU KNOW IT 2 WEEKS LATER, THE SAME INCIDENT OCCURRED, I WAS GOING ABOUT 35-40 MPH AND IT JUST QUIT AGAIN. AND AGAIN MY 4 KIDS WERE INSIDE AS I WAS DRIVING THEM TO SCHOOL! I'VE CALLED TO INQUIRE ABOUT THE RECALL FOR THIS ISSUE AND AM TOLD MINE DOESN'T QUALIFY. I'VE SEEN SO MANY PEOPLE WITH THIS ISSUE. WHY ISN'T IT BEING ADDRESSED. WILL IT TAKE HAVING MY 4 KIDS INSIDE INVOLVED IN AN AWFUL WRECK? WE NEED SOMEONE TO HELP WITH THIS BEFORE SOMETHING BAD HAS TO HAPPEN!! *TR
NHTSA ODI #10491624
Official recalls
4May 19, 2009
NISSAN IS RECALLING 362,891 MY 2003-2007 MURANO VEHICLES. THE INTAKE AIR DUCTS, WHICH ARE CONNECTED TO THE INTERMEDIATE RESONATOR IN THE AIR INTAKE SYSTEM OF THE ENGINE, MAY SEPARATE FROM THE RESONATOR WITH ENGINE MOVEMENT. THIS SEPARATION OCCURS DUE TO THE PREMATURE AGING OF THE MATERIAL USED IN THE INTAKE AIR DUCTS WHICH CAUSES EXCESSIVE SHRINKING.
Consequence & remedy
Consequence: ENGINE MAY STALL INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT AND REPLACE/REPAIR THE APPROPRIATE COMPONENTS FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 24, 2009. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Feb 13, 2006
ON SOME SPORT UTILITY VEHICLES, IN CERTAIN HIGH SPEED FRONTAL CRASHES, THE WEBBING OF A REAR OUTBOARD SEAT BELT MAY CONTACT THE REAR SEAT BACK HINGE WHERE IT CAN BE CUT BY THE SHARP EDGE OF THE METAL PORTION OF THE HINGE.
Consequence & remedy
Consequence: IF THE WEBBING IS COMPLETELY SEPARATED, IT CAN INCREASE THE RISK OF INJURY TO AN OCCUPANT IN A CRASH.
Remedy: DEALERS WILL INSTALL PROTECTORS OVER THE WEBBING OF THE REAR SEAT BELTS. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Jan 10, 2006
ON CERTAIN SPORT UTILITY VEHICLES, DUE TO THE LOCATION OF THE FORWARD EDGE OF THE FUEL TANK, IN THE EVENT THAT A VEHICLE FRONT TIRE RUNS OVER A SMALL, SHARP OBJECT IN THE ROAD, CATCHES IT AND PROPELS IT TOWARDS THE REAR OF THE VEHICLE, IT MAY STRIKE AND PUNCTURE THE FUEL TANK.
Consequence & remedy
Consequence: A PUNCTURED TANK COULD INCREASE THE RISK OF A FIRE.
Remedy: DEALERS WILL INSTALL PROTECTORS IN FRONT OF THE TANK FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Jul 14, 2005
ON CERTAIN SPORT UTILITY VEHICLES, THERE IS A POSSIBILITY THAT A WIRE BREAKING INSIDE THE ALTERNATOR COULD STOP THE BATTERY FROM CHARGING.
Consequence & remedy
Consequence: IF THIS HAPPENS, THE CHARGER WARNING AND BRAKE WARNING LAMPS WILL IMMEDIATELY COME ON AND THE BATTERY WILL BEGIN TO DISCHARGE. AFTER A SHORT TIME, THE ENGINE WILL GO INTO A "FALL SAFE" CONDITION WHICH WILL LIMIT VEHICLE SPEED. THE ENGINE WILL STOP RUNNING WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL INSPECT AND REPLACE THE ALTERNATOR WITH A NEW VERSION WHICH HAS BEEN MODIFIED TO PREVENT MOVEMENT OF THE COIL. THE RECALL BEGAN ON AUGUST 1, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4PE08065 · Driver Seat Anchor Failure
Opened Nov 18, 2008 · Closed Jul 2, 2009
Status: closed (inferred from source dates) · Seats
THIS INVESTIGATION CONCERNS STRUCTURAL FAILURE OF THE ANCHOR/BRACKET ON THE LEFT REAR SIDE OF THE DRIVER'S SEAT.THE CONCERN IS THAT SUCH FAILURES MAY ALTER THE DRIVER'S SEATED POSITION SO AS TO REDUCE EFFECTIVENESS OF THE OCCUPANT PROTECTION SYSTEM OR POTENTIALLY COMPROMISE VEHICLE CONTROL.FAILURE OF THE SUBJECT ANCHOR BRACKET RESULTS FROM METAL FATIGUE AND CAUSES REARWARD TILTING OF THE DRIVER'S SEAT.THESE FAILURES USUALLY OCCUR DURING DRIVER INGRESS BUT MAY ALSO OCCUR WHILE THE VEHICLE IS BEING OPERATED.THE SAFETY RELATED CONCERNS DURING ACTUAL VEHICLE USE WERE NOT VALIDATED BY THIS INVESTIGATION.WHILE THE NUMBER OF COMPLAINTS OF THIS PROBLEM IS RELATIVELY HIGH, ONLY THREE VERY MINOR, UNDOCUMENTED INJURIES WERE REPORTED.THE REPORTED INJURIES OCCURRED DURING DRIVER INGRESS, NOT WHILE THE VEHICLE WAS IN MOTION.INVESTIGATION DISCLOSED THAT THE APPARENT RISK OF COMPROMISE TO VEHICLE CONTROL HAS NOT BEEN DEMONSTRATED.INVESTIGATION ALSO DISCLOSED THAT THE APPARENT RISK OF COLLAPSE OF THE DRIVER'S SEAT BACK HAS NOT BEEN DEMONSTRATEDA SAFETY RELATED DEFECT TREND WAS NOT IDENTIFIED AND THIS INVESTIGATION HAS BEEN CLOSED.
PE05050 · Fuel Tank Punctures From Road Debris
Opened Sep 13, 2005 · Closed Jan 31, 2006
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly; Fuel System, Other:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
Additional source detail variants (2)
Fuel System, Gasoline:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
Fuel System, Other:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
EA05006 · Alternator Failure / Engine Stalling
Opened Mar 25, 2005 · Closed Aug 17, 2005
Status: closed (inferred from source dates) · Electrical System; Electrical System:alternator/generator/regulator
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
Additional source detail variants (2)
Electrical System:alternator/generator/regulator
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
Electrical System
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
PE04077 · Alternator Failure/ Engine Stalling
Opened Nov 19, 2004 · Closed Mar 25, 2005
Status: closed (inferred from source dates) · Electrical System; Electrical System:alternator/generator/regulator
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
Additional source detail variants (2)
Electrical System:alternator/generator/regulator
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
Electrical System
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
Illustration