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2004 Nissan Murano

Owner reports · Recalls · Investigations

More warning signs than most Murano years

Owner complaints for the 2004 Nissan Murano are substantially higher than the model-year median of 110.

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When problems were reported

Mileage at the reported incident

568 reports with mileage · 110 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 143 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Visibility. Review the 124 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 110 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

14 crash reports6 fire reports18 injury reports

Electrical System complaints

110 reports
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20 miles · Nov 9, 2017
Electrical System

FAULTY WIRE ON THE ALTENATOR CAUSING THE BRAKE AND BATTERY LIGHT TO COME ON AND LOST POWER AND CAR DIED.

NHTSA ODI #11044899

5 miles · Dec 27, 2016
Electrical System

WHEN YOU RUNNING THE CAR SUDDENLY THE CAR LOST THE POWER AND STOP.

NHTSA ODI #10937528

Mileage unknown · Dec 14, 2016
Electrical System

ALTERNATOR FAILURE MANY TIMES UNKNOWN REASON LAST TIME HAPPENED WHILE DRIVING ON THE A BUSY STREET DIED AND WON'T START SECOND TIME IT HAPPENED IN LESS THAN ONE WEEK. *TR

NHTSA ODI #10935369

12,000 miles · Oct 16, 2016
Electrical SystemEngine And Engine CoolingFire

TAKATA RECALL REPORT DATE: MAY 19, 2009 NHTSA CAMPAIGN NUMBER: 09V169000 ENGINE AND ENGINE COOLING IT WAS ME AN FAMILY DRIVE HOME ON HWY 55 AN MY INTAKE RESONATOR STARTED THEN CAR SPEED LIMITS FIRST THEN CAR CRANK CAM POSITION SENOR CVT TRANSMISSION INTERNAL TEMPERATURE SENSORS CIRCUIT. BOARD FOR CRANK POSITION SENSORS. RE…

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TAKATA RECALL REPORT DATE: MAY 19, 2009 NHTSA CAMPAIGN NUMBER: 09V169000 ENGINE AND ENGINE COOLING IT WAS ME AN FAMILY DRIVE HOME ON HWY 55 AN MY INTAKE RESONATOR STARTED THEN CAR SPEED LIMITS FIRST THEN CAR CRANK CAM POSITION SENOR CVT TRANSMISSION INTERNAL TEMPERATURE SENSORS CIRCUIT. BOARD FOR CRANK POSITION SENSORS. REPORT RECEIPT DATE: JULY 14, 2005 NHTSA CAMPAIGN NUMBER:05V319000 COMPONENT:ELECTRICAL SYSTEM ALTERNATOR STOP THE BATTERY FROM CHARGING THEN BATTERY BEGIN TO DISCHARGE ONLY STAY CHARGE FIVE MINS HAVING SENSOR DEFUAT.. THAT CAN CASE MY FAMILY TO HAVE A CRASH NEED HELP WITH THIS. THANK YOU HAVE PAPERWORK SHOWING DEFAULT ON MY 2004 NISSAN MURANO SL FWD. *TR

NHTSA ODI #10916310

145,000 miles · May 24, 2016
Electrical SystemEngineVehicle Speed Control

MY VEHICLE WAS IN MOTION ON THE HIGHWAY GOING ABOUT 50MPH, WHEN SUDDENLY TRAFFIC CAME TO A HALT, WHEN I PUSHED ON THE ACCELERATOR, THERE SEEM TO BE LOSS POWER AND ACCELERATION WHICH IS VERY DANGEROUS, I HAD MY 3 KIDS AND GRANDCHILD IN THE VEHICLE WITH ME. AS I PUSHED THE ACCELERATOR TO THE FLOOR NOTHING HAPPENED THE CAR WOULDN'…

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MY VEHICLE WAS IN MOTION ON THE HIGHWAY GOING ABOUT 50MPH, WHEN SUDDENLY TRAFFIC CAME TO A HALT, WHEN I PUSHED ON THE ACCELERATOR, THERE SEEM TO BE LOSS POWER AND ACCELERATION WHICH IS VERY DANGEROUS, I HAD MY 3 KIDS AND GRANDCHILD IN THE VEHICLE WITH ME. AS I PUSHED THE ACCELERATOR TO THE FLOOR NOTHING HAPPENED THE CAR WOULDN'T MOVE, GOOD THING A SEMI-TRUCK WASN'T BEHIND ME, WE ALL WOULD HAVE BEEN DEAD. THIS IS SCARED ME AND MY FAMILY. AFTER WAITING ABOUT 2 OR MORE MINUTES THE CAR JUNKED AND LUNGED AT A HIGH SPEED I COULD HAVE RAN INTO THE BACK OF ANOTHER VEHICLE. THIS IS BEGINNING TO HAPPEN MORE FREQUENT NOW MAYBE 3-4 DAYS OR MORE OUT THE WEEK. STALLING AND LOSS OF POWER (NO RESPONSE) WHILE IN TRAFFIC; IS IN DEED A BIG FACTOR TO HAVE THIS MATTER LOOKED INTO. I'VE SEEN NUMEROUS COMPLAINTS REGARDING THE SAME INCIDENT MY FAMILY AND I EXPERIENCED. THERE SHOULD BE A RECALL REGARDING THIS MATTER. IN ADDITION, TO THAT THE ACTUATORS ON BOTH PASSENGER DOORS (FRONT AND BACK) DOESN'T WORK, IT HAS TO BE LOCKED MANUALLY. ALSO, THE HATCH LOCK DOESN'T LOCK THE HANDLE GETS STUCK.

NHTSA ODI #10870596

100,000 miles · Apr 27, 2016
Electrical SystemSteeringVehicle Speed Control

TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH, THE VEHICLE STARTED TO LOOSE POWER AND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, IT DID NOT RESPOND. THE STEERING ABILITY BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS POWERED OFF AND RESTARTED AND THE VEHICLE RESUMED TO NO…

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TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH, THE VEHICLE STARTED TO LOOSE POWER AND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, IT DID NOT RESPOND. THE STEERING ABILITY BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS POWERED OFF AND RESTARTED AND THE VEHICLE RESUMED TO NORMAL. IN ADDITION, ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS INFORMED THAT THE VEHICLE WAS REPAIRED UNDER A MANUFACTURERS RECALL RELATED TO THE FAILURE IN 2005. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE OCCURRED EIGHTEEN TIMES. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

NHTSA ODI #10861698

Mileage unknown · Mar 29, 2016
Electrical SystemVehicle Speed ControlCrashInjury

TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT WHILE PULLING OFF FROM A STOP, THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE FAILED TO DECELERATE AND CRASHED INTO THE DRIVER SIDE OF ANOTHER VEHICLE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED MINOR WHIPLASH THAT DID NOT REQUIRE MEDICAL ATTENTION. THE…

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TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT WHILE PULLING OFF FROM A STOP, THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE FAILED TO DECELERATE AND CRASHED INTO THE DRIVER SIDE OF ANOTHER VEHICLE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED MINOR WHIPLASH THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHERE THE FRONT END OF THE VEHICLE WAS REPAIRED. ALSO, THE FRONT AND REAR CAMSHAFT SENSORS AND ALTERNATOR WERE REPLACED. THE FAILURE PERSISTED AFTER THE REPAIRS WERE PERFORMED. THE CONTACT ALSO MENTIONED THAT, ON NUMEROUS OCCASIONS, THE VEHICLE STALLED AND RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

NHTSA ODI #10852200

161,900 miles · Feb 5, 2016
Electrical System

ALL OCCURRENCES TOOK PLACE WHEN VEHICLE WAS STATIONARY. I BOUGHT THE VEHICLE LESS THAN TWO WEEKS AGO, USED, FROM THE PREVIOUS OWNER WHO HAD IT FOR NINE YEARS. SHE SUPPOSEDLY KEPT UP WITH ALL THE MAINTENANCE AND APPEARS TO HAVE TAKEN REAL GOOD CARE OF IT. EVERYTHING WAS FINE UNTIL ABOUT THREE DAYS AGO WHEN ON A COUPLE OF OCCASI…

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ALL OCCURRENCES TOOK PLACE WHEN VEHICLE WAS STATIONARY. I BOUGHT THE VEHICLE LESS THAN TWO WEEKS AGO, USED, FROM THE PREVIOUS OWNER WHO HAD IT FOR NINE YEARS. SHE SUPPOSEDLY KEPT UP WITH ALL THE MAINTENANCE AND APPEARS TO HAVE TAKEN REAL GOOD CARE OF IT. EVERYTHING WAS FINE UNTIL ABOUT THREE DAYS AGO WHEN ON A COUPLE OF OCCASIONS I PARKED AND LOCKED THE VEHICLE AND CAME BACK HOURS LATER TO DISCOVER THE FRONT WINDOWS WERE DOWN ABOUT 3 INCHES...WEIRD. SO WHEN I GOT TO WORK THIS MORNING I ENGAGED THE WINDOW LOCK BUTTON. THEN THIS AFTERNOON I CAME OUT AFTER WORK TO DISCOVER THE WINDOWS WERE BOTH ALL THE WAY DOWN. I DROVE HOME AND PARKED IN THE GARAGE AND ROLLED UP THE WINDOWS AND LEFT THE KEY IN THE CONSOLE. AN HOUR LATER, GOT READY TO LEAVE AND THE WINDOWS WERE BACK DOWN, AND DOORS WERE LOCKED. I REACHED IN AND UNLOCKED THE DOOR, AND WHEN I OPENED IT THE ALARM WENT OFF! OH, FORGOT TO MENTION THAT THE KEY FOB DOESN'T WORK, IN SPITE OF REPLACING THE BATTERY THIS WEEK, SO THE PANIC BUTTON DOESN'T WORK. GOT IN AND STARTED THE ENGINE AND THE ALARM IS STILL GOING OFF!! PUT IT INTO GEAR AND BACK INTO PARK AND IT'S STILL GOING OFF. GOT OUT AND HEADED INTO THE HOUSE (KEYS IN HAND THIS TIME) AND THE ALARM RANDOMLY STOPPED...HMM. OKAY, SO I WENT BACK AROUND AND OPENED THE DOOR (THINKING I COULD LEAVE NOW) AND THE ALARM STARTED SOUNDING AGAIN...WHAT THE HECK!

NHTSA ODI #10824574

141,000 miles · Nov 11, 2015
Electrical SystemEngineVehicle Speed Control

MY 2004 MURANO HAD A LOT OF STALLING AND STOPPING, PROBLEMS WITH ACCELERATING THE CAR. IT STOP ON MULTIPLE OCCASIONS. FLUID LEAKING, FROM ENGINE AND FUEL TANK, AND STEERING COLUMN. POWER STEERING IS RIGID,AND LOCKS, AND CAR STOPS WHEN TURNING.THE WINDOWS WENT UP AND DOWN UNCONTROLLABLE. POWER CONTROL PANEL , DID NOT FUNCTION. N…

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MY 2004 MURANO HAD A LOT OF STALLING AND STOPPING, PROBLEMS WITH ACCELERATING THE CAR. IT STOP ON MULTIPLE OCCASIONS. FLUID LEAKING, FROM ENGINE AND FUEL TANK, AND STEERING COLUMN. POWER STEERING IS RIGID,AND LOCKS, AND CAR STOPS WHEN TURNING.THE WINDOWS WENT UP AND DOWN UNCONTROLLABLE. POWER CONTROL PANEL , DID NOT FUNCTION. NISSAN INSISTED THAT VEHICLE IS OLD. I THINK THE CAR IS POSSESSED. ALL OF THESES THINGS OCCURRED WHILE I WAS IN MOTION DRIVING THE CAR ON HIGHWAY, THE ROADS, STATIONERY, AND ESPECIALLY TURNING, AND TRYING TO ACCELERATE THE CAR, AND IT WOULD THEN COMPLETELY TURN OFF, NISSAN REFUSES TO ACKNOWLEDGE ANY THING IS WRONG. THEY STATED WHAT DO YOU EXPECT AFTER BUYING A CAR THIS OLD. I JUST WANT TO MAKE SURE MY CAR IS SAFE BY YOUR STANDARDS NOT THEIRS. AFTER RECEIVING MY CAR FROM NISSAN IT WAS EVEN WORSE, I BROUGHT THE SAME ISSUES TO THEM AFTER PAYING $5200 OF WHAT THEY SAID WERE REPAIRS. THANKS

NHTSA ODI #10789797

117,000 miles · Jun 23, 2015
Electrical System

THE FRONT PASSENGER SIDE WINDOW WOULD GO DOWN WHEN I TRIED TO CLOSE THE WINDOW. THE REMOTE QUIT WORKING, REPLACED THE BATTERY IN THE REMOTE, DID NOT SOLVE THE PROBLEM. DROVE ABOUT 75 MILES. PARKED & SHUT OFF THE CAR & TOOK THE KEYS OUT OF THE IGNITION, LOCKED THE CAR MANUALLY, CLOSED THE DOORS, THE DRIVER SIDE & PASSENGER SIDE W…

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THE FRONT PASSENGER SIDE WINDOW WOULD GO DOWN WHEN I TRIED TO CLOSE THE WINDOW. THE REMOTE QUIT WORKING, REPLACED THE BATTERY IN THE REMOTE, DID NOT SOLVE THE PROBLEM. DROVE ABOUT 75 MILES. PARKED & SHUT OFF THE CAR & TOOK THE KEYS OUT OF THE IGNITION, LOCKED THE CAR MANUALLY, CLOSED THE DOORS, THE DRIVER SIDE & PASSENGER SIDE WINDOWS ROLLED DOWN. UNLOCKED THE DRIVER SIDE DOOR WITH THE KEY, THE ALARM WENT OFF. COULD NOT GET THE ALARM TO GO OFF, SINCE THE REMOTE DOES NOT WORK. IT STOPPED ALL BY ITSELF ABOUT 1 MINUTE LATER. ROLLED THE WINDOWS BACK UP & CLOSED THE DOOR & WINDOWS ROLLED DOWN AGAIN. THE ALARM WENT OFF AGAIN. I HAD TO DISCONNECT THE +BATTERY CABLE TO GET IT TO STOP. I RECONNECTED THE BATTERY CABLE & THE ALARM STARTED GOING OFF AGAIN. I HAD TO LOCK THE DRIVERS SIDE DOOR, RECONNECT THE +BATTERY CABLE & UNLOCK THE DRIVERS SIDE DOOR WITH THE KEY. I HAVE NOT TAKEN IT IN TO A REPAIR SHOP YET. THAT'S NEXT...

NHTSA ODI #10726834

Official recalls

4

09V169000 · Engine And Engine Cooling

May 19, 2009

NISSAN IS RECALLING 362,891 MY 2003-2007 MURANO VEHICLES. THE INTAKE AIR DUCTS, WHICH ARE CONNECTED TO THE INTERMEDIATE RESONATOR IN THE AIR INTAKE SYSTEM OF THE ENGINE, MAY SEPARATE FROM THE RESONATOR WITH ENGINE MOVEMENT. THIS SEPARATION OCCURS DUE TO THE PREMATURE AGING OF THE MATERIAL USED IN THE INTAKE AIR DUCTS WHICH CAUSES EXCESSIVE SHRINKING.

Consequence & remedy

Consequence: ENGINE MAY STALL INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL INSPECT AND REPLACE/REPAIR THE APPROPRIATE COMPONENTS FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 24, 2009. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

06V048000 · Seat Belts:rear/other

Feb 13, 2006

ON SOME SPORT UTILITY VEHICLES, IN CERTAIN HIGH SPEED FRONTAL CRASHES, THE WEBBING OF A REAR OUTBOARD SEAT BELT MAY CONTACT THE REAR SEAT BACK HINGE WHERE IT CAN BE CUT BY THE SHARP EDGE OF THE METAL PORTION OF THE HINGE.

Consequence & remedy

Consequence: IF THE WEBBING IS COMPLETELY SEPARATED, IT CAN INCREASE THE RISK OF INJURY TO AN OCCUPANT IN A CRASH.

Remedy: DEALERS WILL INSTALL PROTECTORS OVER THE WEBBING OF THE REAR SEAT BELTS. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

06V003000 · Fuel System, Gasoline:storage:tank Assembly

Jan 10, 2006

ON CERTAIN SPORT UTILITY VEHICLES, DUE TO THE LOCATION OF THE FORWARD EDGE OF THE FUEL TANK, IN THE EVENT THAT A VEHICLE FRONT TIRE RUNS OVER A SMALL, SHARP OBJECT IN THE ROAD, CATCHES IT AND PROPELS IT TOWARDS THE REAR OF THE VEHICLE, IT MAY STRIKE AND PUNCTURE THE FUEL TANK.

Consequence & remedy

Consequence: A PUNCTURED TANK COULD INCREASE THE RISK OF A FIRE.

Remedy: DEALERS WILL INSTALL PROTECTORS IN FRONT OF THE TANK FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

05V319000 · Electrical System:alternator/generator/regulator

Jul 14, 2005

ON CERTAIN SPORT UTILITY VEHICLES, THERE IS A POSSIBILITY THAT A WIRE BREAKING INSIDE THE ALTERNATOR COULD STOP THE BATTERY FROM CHARGING.

Consequence & remedy

Consequence: IF THIS HAPPENS, THE CHARGER WARNING AND BRAKE WARNING LAMPS WILL IMMEDIATELY COME ON AND THE BATTERY WILL BEGIN TO DISCHARGE. AFTER A SHORT TIME, THE ENGINE WILL GO INTO A "FALL SAFE" CONDITION WHICH WILL LIMIT VEHICLE SPEED. THE ENGINE WILL STOP RUNNING WHICH COULD RESULT IN A CRASH.

Remedy: DEALERS WILL INSPECT AND REPLACE THE ALTERNATOR WITH A NEW VERSION WHICH HAS BEEN MODIFIED TO PREVENT MOVEMENT OF THE COIL. THE RECALL BEGAN ON AUGUST 1, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

4

PE08065 · Driver Seat Anchor Failure

Opened Nov 18, 2008 · Closed Jul 2, 2009

Status: closed (inferred from source dates) · Seats

THIS INVESTIGATION CONCERNS STRUCTURAL FAILURE OF THE ANCHOR/BRACKET ON THE LEFT REAR SIDE OF THE DRIVER'S SEAT.THE CONCERN IS THAT SUCH FAILURES MAY ALTER THE DRIVER'S SEATED POSITION SO AS TO REDUCE EFFECTIVENESS OF THE OCCUPANT PROTECTION SYSTEM OR POTENTIALLY COMPROMISE VEHICLE CONTROL.FAILURE OF THE SUBJECT ANCHOR BRACKET RESULTS FROM METAL FATIGUE AND CAUSES REARWARD TILTING OF THE DRIVER'S SEAT.THESE FAILURES USUALLY OCCUR DURING DRIVER INGRESS BUT MAY ALSO OCCUR WHILE THE VEHICLE IS BEING OPERATED.THE SAFETY RELATED CONCERNS DURING ACTUAL VEHICLE USE WERE NOT VALIDATED BY THIS INVESTIGATION.WHILE THE NUMBER OF COMPLAINTS OF THIS PROBLEM IS RELATIVELY HIGH, ONLY THREE VERY MINOR, UNDOCUMENTED INJURIES WERE REPORTED.THE REPORTED INJURIES OCCURRED DURING DRIVER INGRESS, NOT WHILE THE VEHICLE WAS IN MOTION.INVESTIGATION DISCLOSED THAT THE APPARENT RISK OF COMPROMISE TO VEHICLE CONTROL HAS NOT BEEN DEMONSTRATED.INVESTIGATION ALSO DISCLOSED THAT THE APPARENT RISK OF COLLAPSE OF THE DRIVER'S SEAT BACK HAS NOT BEEN DEMONSTRATEDA SAFETY RELATED DEFECT TREND WAS NOT IDENTIFIED AND THIS INVESTIGATION HAS BEEN CLOSED.

PE05050 · Fuel Tank Punctures From Road Debris

Opened Sep 13, 2005 · Closed Jan 31, 2006

Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly; Fuel System, Other:storage:tank Assembly

ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.

Additional source detail variants (2)

Fuel System, Gasoline:storage:tank Assembly

ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.

Fuel System, Other:storage:tank Assembly

ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.

EA05006 · Alternator Failure / Engine Stalling

Opened Mar 25, 2005 · Closed Aug 17, 2005

Status: closed (inferred from source dates) · Electrical System; Electrical System:alternator/generator/regulator

ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.

Additional source detail variants (2)

Electrical System:alternator/generator/regulator

ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.

Electrical System

ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.

PE04077 · Alternator Failure/ Engine Stalling

Opened Nov 19, 2004 · Closed Mar 25, 2005

Status: closed (inferred from source dates) · Electrical System; Electrical System:alternator/generator/regulator

ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.

Additional source detail variants (2)

Electrical System:alternator/generator/regulator

ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.

Electrical System

ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.