NHTSA owner reports · September 18, 2026 snapshot.
Seats complaints
111 reportsClear category filter116,000 miles · Aug 20, 2012
Seats
TL* THE CONTACT OWNS A 2003 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 30 MPH, THE FRONT DRIVER'S SEAT FRAME FRACTURED FROM THE RIGHT SIDE, PUSHING THE DRIVER TOWARD THE FRONT DRIVER SIDE DOOR. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAG…
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TL* THE CONTACT OWNS A 2003 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 30 MPH, THE FRONT DRIVER'S SEAT FRAME FRACTURED FROM THE RIGHT SIDE, PUSHING THE DRIVER TOWARD THE FRONT DRIVER SIDE DOOR. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE 116,000.
NHTSA ODI #10471550
63,000 miles · Jun 28, 2012
Seats
TL* THE CONTACT OWNS A 2003 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE DRIVER SIDE SEAT FAILED AND CAUSED THE CONTACT TO BE VIOLENTLY THROWN FORWARD. THE CONTACT MANAGED TO EXIT THE HIGHWAY TO THE SHOULDER RAMP. THE CONTACT THEN NOTICED THAT THE SEAT FRAME WAS FRACTURED. THE DEALER WAS NOTIFIED WHO STATED T…
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TL* THE CONTACT OWNS A 2003 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE DRIVER SIDE SEAT FAILED AND CAUSED THE CONTACT TO BE VIOLENTLY THROWN FORWARD. THE CONTACT MANAGED TO EXIT THE HIGHWAY TO THE SHOULDER RAMP. THE CONTACT THEN NOTICED THAT THE SEAT FRAME WAS FRACTURED. THE DEALER WAS NOTIFIED WHO STATED THAT THE STEEL WHEEL SEAT WAS DEFECTIVE AND NO OFFERED ASSISTANCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED A CASE ON THE CONTACT'S BEHALF. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 63,000.
NHTSA ODI #10463453
75,252 miles · Jun 7, 2012
Seats
WHILE DRIVING THROUGH THE MOUNTAINS, ON VERY WINDY ROADS, I WAS IN A TURN TO THE RIGHT WHEN I HEARD A LOUD POP AND THE FRONT DRIVERS SEAT DROPPED TO BACK AND TO THE LFT, CAUSING ME TO SWERVE AND NEARLY IMPACT THE MEDIAN. I PULLED OVER AND LOOK UNDER THE SEAT AN SAW THAT THE REAR BRACKET HAD SNAPPED ON THE LEFT HAND SIDE. DOING…
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WHILE DRIVING THROUGH THE MOUNTAINS, ON VERY WINDY ROADS, I WAS IN A TURN TO THE RIGHT WHEN I HEARD A LOUD POP AND THE FRONT DRIVERS SEAT DROPPED TO BACK AND TO THE LFT, CAUSING ME TO SWERVE AND NEARLY IMPACT THE MEDIAN. I PULLED OVER AND LOOK UNDER THE SEAT AN SAW THAT THE REAR BRACKET HAD SNAPPED ON THE LEFT HAND SIDE. DOING SOME RESEARCH, I AM LEARNING THAT THIS HAS HAPPENED TO HUNDREDS OF PEOPLE. I FEEL THAT THIS IS A MAJOR ISSUE AND THAT I WAS SPARED ONLY BY THE GRACE OF GOD. THIS ISSUE NEEDS TO BE ADDRESSED BY NISSAN BEFORE SOMEONE DIES. *JS
NHTSA ODI #10460876
61,300 miles · Apr 19, 2012
Seats
TL* THE CONTACT OWNS A 2003 NISSAN MURANO. THE CONTACT STATED THAT THE DRIVER'S SEAT WAS DEFECTIVE AND SHIFTED POSITIONS WHILE DRIVING. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC, WHO INSPECTED THE DRIVER'S SEAT AND TIGHTENED THE BOLTS. THE FAILURE CONTINUED. THE LOCAL MECHANIC INSPECTED THE VEHICLE FOR A SECOND TIME AND STATED T…
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TL* THE CONTACT OWNS A 2003 NISSAN MURANO. THE CONTACT STATED THAT THE DRIVER'S SEAT WAS DEFECTIVE AND SHIFTED POSITIONS WHILE DRIVING. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC, WHO INSPECTED THE DRIVER'S SEAT AND TIGHTENED THE BOLTS. THE FAILURE CONTINUED. THE LOCAL MECHANIC INSPECTED THE VEHICLE FOR A SECOND TIME AND STATED THAT THE RETRACTOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 61,300. UPDATED 05/15/12 * BF UPDATED 05/23/12
NHTSA ODI #10455753
132,382 miles · Apr 3, 2012
Seats
I HEARD A LOUD "POP" PULLING INTO MY DRIVEWAY AND THE SEAT BEGAN TO ROCK. AFTER EXITING THE VEHICLE, I LOOK UNDER THE SEAT TO TRY TO ASCERTAIN WHERE THE SOUND I HEARD ORIGINATED. IT WAS DARK OUTSIDE, SO SEEING NOTHING AMISS IT WASN'T UNTIL THE NEXT MORNING THAT DISCOVERED THAT THE SEAT WAS ROCKING AND BOUNCING 4-6 INCHES UNDER …
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I HEARD A LOUD "POP" PULLING INTO MY DRIVEWAY AND THE SEAT BEGAN TO ROCK. AFTER EXITING THE VEHICLE, I LOOK UNDER THE SEAT TO TRY TO ASCERTAIN WHERE THE SOUND I HEARD ORIGINATED. IT WAS DARK OUTSIDE, SO SEEING NOTHING AMISS IT WASN'T UNTIL THE NEXT MORNING THAT DISCOVERED THAT THE SEAT WAS ROCKING AND BOUNCING 4-6 INCHES UNDER WEIGHT. I DISCOVERED THAT THERE IS A BROKEN WELD UNDER THE SEAT. FROM ITS APPEARANCE, SEEMS THAT SHOULDN'T BE HARD TO FIX... (SIGHS) IF ONLY THAT WERE TRUE. I PURCHASED NISSAN FOR THE REPUTATION IT ONCE HAD, I WAS VERY DISAPPOINTED TO FIND NUMEROUS COMPLAINTS ABOUT THIS SAME ISSUE AND NO MOVE BY NISSAN CORP TO RECALL OR REINFORCE THESE SHODDY WELDS. I AM CURRENTLY RIDING WITH THIS SEAT PARTIALLY SUPPORTED BY ROCK BECAUSE THE DEALERSHIP IS QUOTING A $4000 TO REPLACE THE ENTIRE CHAIR. EVEN TRIED A SALVAGE YARD, TO NO AVAIL. I AM IN CONSTANT DISTRESS ABOUT DRIVING THIS VEHICLE, BUT HAVE NO OPTION BUT TO CONTINUE; I FEEL AT THE RISK OF LIFE AND LIMB SHOULD THE REMAINING SUPPORT BREAK, I DON'T EVEN WANT TO PUT MY KIDS IN THE CAR, BUT AGAIN... I HAVE NO CHOICE! IT'S ONLY A MATTER OF TIME BEFORE THIS ISSUE PUTS BLOOD ON NISSAN'S HANDS. *TR
NHTSA ODI #10453989
Mileage unknown · Jan 27, 2012
Seats
I SAT DOWN ON THE DRIVER'S SEAT IN MY VEHICLE AND AS I REACHED TO TURN THE IGNITION, I HEARD A "POP" AND MY DRIVER'S SEAT TO THE LOWER LEFT SIDE. AS I GOT OUT OF THE VEHICLE TO EXAMINE IT, I LOOKED UNDER THE SEAT AND SAW THAT A METAL BRACKET SUPPORTING THE SEAT IN THE REAR LEFT CORNER HAD SNAPPED IN TWO PLACES. IT RESULTED IN …
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I SAT DOWN ON THE DRIVER'S SEAT IN MY VEHICLE AND AS I REACHED TO TURN THE IGNITION, I HEARD A "POP" AND MY DRIVER'S SEAT TO THE LOWER LEFT SIDE. AS I GOT OUT OF THE VEHICLE TO EXAMINE IT, I LOOKED UNDER THE SEAT AND SAW THAT A METAL BRACKET SUPPORTING THE SEAT IN THE REAR LEFT CORNER HAD SNAPPED IN TWO PLACES. IT RESULTED IN THE SEAT LOSING ITS STABILITY AND WOBBLING BACK AND FORTH AND OBVIOUSLY BECOMING A MAJOR SAFETY ISSUE. I SEARCHED FOR RECALL INFORMATION REGARDING THIS ISSUE ONLY TO FIND THAT A RECALL WASN'T ISSUED FOR IT BUT THERE ARE MANY OTHER OWNERS OF THIS VEHICLE WITH THE SAME YEAR AND MODEL THAT HAVE EXPERIENCED THIS SAME ISSUE. A RECALL NEEDS TO BE MADE FOR THIS, I WAS FORTUNATE ENOUGH FOR THIS HAPPEN WHILE I WASN'T DRIVING BECAUSE I WOULD HAVE SURELY BEEN IN AN ACCIDENT. *TR
NHTSA ODI #10445623
Mileage unknown · Nov 15, 2011
Engine And Engine CoolingSeatsVehicle Speed Control
THE MURANO SEAT FRAMES ARE KNOWN TO HAVE A WEAK SPOT WHERE THE WELD WILL BREAK -CAUSING YOUR DRIVERS SEAT TO ROCK BACK AND FORTH - OR LEAN BADLY TO ONE SIDE. THIS CAUSE SOMETIME AN UNINTENTIONAL SUDDEN MOVE WHICH CAUSE CHANGING THE STEERING WHEEL DIRECTION. THAT MIGHT CAUSE AN ACCIDENT IN SOME CASES. ANOTHER MAJOR PROBLE…
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THE MURANO SEAT FRAMES ARE KNOWN TO HAVE A WEAK SPOT WHERE THE WELD WILL BREAK -CAUSING YOUR DRIVERS SEAT TO ROCK BACK AND FORTH - OR LEAN BADLY TO ONE SIDE. THIS CAUSE SOMETIME AN UNINTENTIONAL SUDDEN MOVE WHICH CAUSE CHANGING THE STEERING WHEEL DIRECTION. THAT MIGHT CAUSE AN ACCIDENT IN SOME CASES. ANOTHER MAJOR PROBLEM. IS THE CAR GET INTO SUDDEN POWER LOSS AFTER A WHILE OF DRIVING AFTER MAKING A FULL STOP. FOR EXAMPLE ON TRAFFIC LIGHT OR STOP SIGN. IT WILL TAKE VERY VERY SLOW TAKING OFF AND THEN WILL GET THE POWER BACK AFTER FEW SECONDS. THIS DELAY MAY CAUSE AN ACCIDENT IN EXAMPLE OF MAKING LEFT TURN ON A TRAFFIC INTERSECTION. YOU WILL NOT HAVE ANY POWER TO MOVE THE CAR FOR ABOUT 2-4 SECONDS . THANKS *TR
NHTSA ODI #10435992
33,000 miles · Nov 2, 2011
Seats
MY SEAT STOPPED WORKING. THE DEALER WANTED OVER $2500 TO REPAIR THE ELECTRIC DRIVER SIDE SEAT. THERE IS A HUGE PROBLEM WITH THE DESIGN AND IT HAS EFFECTED A LARGE AMOUNT OF OWNERS. *TR
NHTSA ODI #10433903
33,000 miles · Nov 2, 2011
Seats
THE DRIVER SIDE ELECTRIC SEAT FAILED TO MOVE.ADJUST. I WAS REFUSED WARRANTY AS THE VEHICLE HAD 33000 MILES ON IT. I WAS TOLD THE COST OF THE PART WAS $1500 AND INSTALLATION ADDITIONAL. IT IS MY WIFE'S CAR AND SHE WEIGHS 100LB SOAKING WET. I FOUND THAT THERE IS A HUGE PROBLEM WITH THIS DESIGN AS THERE ARE HUNDREDS OF REMARKS POST…
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THE DRIVER SIDE ELECTRIC SEAT FAILED TO MOVE.ADJUST. I WAS REFUSED WARRANTY AS THE VEHICLE HAD 33000 MILES ON IT. I WAS TOLD THE COST OF THE PART WAS $1500 AND INSTALLATION ADDITIONAL. IT IS MY WIFE'S CAR AND SHE WEIGHS 100LB SOAKING WET. I FOUND THAT THERE IS A HUGE PROBLEM WITH THIS DESIGN AS THERE ARE HUNDREDS OF REMARKS POSTED ON THE INTERNET. PLEASE HELP. THIS SEAT NEEDS FIXED; HOWEVER, IT IS NOT COST EFFECTIVE FOR US TO FIX IT AND WE CAN NOT SELL IT AS IS. *TR
NHTSA ODI #10433902
126,000 miles · Sep 27, 2011
Seats
MY WIFE WAS DRIVING AND ALL OF THE SUDDEN HER SEAT (DRIVERS SEAT) DROPPED (TOWARDS THE DRIVERS DOOR) ABOUT CAUSING HER TO LOSE CONTROL OF THE VEHICLE. AFTER INSPECTING THE SEAT, WITH NO WEIGHT ON IT, ATTEMPTING TO RAISE THE SEAT IT WOULD ONLY RAISE ON THE SIDE TOWARDS THE MIDDLE OF THE CAR. THIS IS A VERY DANGEROUS SITUATION F…
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MY WIFE WAS DRIVING AND ALL OF THE SUDDEN HER SEAT (DRIVERS SEAT) DROPPED (TOWARDS THE DRIVERS DOOR) ABOUT CAUSING HER TO LOSE CONTROL OF THE VEHICLE. AFTER INSPECTING THE SEAT, WITH NO WEIGHT ON IT, ATTEMPTING TO RAISE THE SEAT IT WOULD ONLY RAISE ON THE SIDE TOWARDS THE MIDDLE OF THE CAR. THIS IS A VERY DANGEROUS SITUATION FOR SOMEONE WHO RAISES THE SEAT IN ORDER TO SEE OVER THE HOOD. WE PURCHASED THIS VEHICLE BECAUSE SHE FELT SAFE, BECAUSE SHE COULD RAISE THE SEAT TO SEE OVER THE HOOD AND SIT HIGHER THAN OTHER TRAFFIC. LOOKING THROUGH THIS LIST, IF YOU HAVE IT SORT FOR "SEATS" IT PULLED UP 82 COMPLAINTS. MOST OF WHICH WERE BROKEN FRAMES THAT THEY (NISSAN) HAD TO REDESIGN. I DON'T KNOW WHY I WOULD NEED TO PAY THE ESTIMATED $800 PLUS DOLLARS TO HAVE THE CHAIR FRAME REPLACED IF NISSAN REDESIGNED IT BECAUSE THEY KNEW IT WAS DEFECTIVE. *TT
NHTSA ODI #10427537
Official recalls
6May 19, 2009
NISSAN IS RECALLING 362,891 MY 2003-2007 MURANO VEHICLES. THE INTAKE AIR DUCTS, WHICH ARE CONNECTED TO THE INTERMEDIATE RESONATOR IN THE AIR INTAKE SYSTEM OF THE ENGINE, MAY SEPARATE FROM THE RESONATOR WITH ENGINE MOVEMENT. THIS SEPARATION OCCURS DUE TO THE PREMATURE AGING OF THE MATERIAL USED IN THE INTAKE AIR DUCTS WHICH CAUSES EXCESSIVE SHRINKING.
Consequence & remedy
Consequence: ENGINE MAY STALL INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT AND REPLACE/REPAIR THE APPROPRIATE COMPONENTS FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 24, 2009. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Feb 13, 2006
ON SOME SPORT UTILITY VEHICLES, IN CERTAIN HIGH SPEED FRONTAL CRASHES, THE WEBBING OF A REAR OUTBOARD SEAT BELT MAY CONTACT THE REAR SEAT BACK HINGE WHERE IT CAN BE CUT BY THE SHARP EDGE OF THE METAL PORTION OF THE HINGE.
Consequence & remedy
Consequence: IF THE WEBBING IS COMPLETELY SEPARATED, IT CAN INCREASE THE RISK OF INJURY TO AN OCCUPANT IN A CRASH.
Remedy: DEALERS WILL INSTALL PROTECTORS OVER THE WEBBING OF THE REAR SEAT BELTS. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Jan 10, 2006
ON CERTAIN SPORT UTILITY VEHICLES, DUE TO THE LOCATION OF THE FORWARD EDGE OF THE FUEL TANK, IN THE EVENT THAT A VEHICLE FRONT TIRE RUNS OVER A SMALL, SHARP OBJECT IN THE ROAD, CATCHES IT AND PROPELS IT TOWARDS THE REAR OF THE VEHICLE, IT MAY STRIKE AND PUNCTURE THE FUEL TANK.
Consequence & remedy
Consequence: A PUNCTURED TANK COULD INCREASE THE RISK OF A FIRE.
Remedy: DEALERS WILL INSTALL PROTECTORS IN FRONT OF THE TANK FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Jul 14, 2005
ON CERTAIN SPORT UTILITY VEHICLES, THERE IS A POSSIBILITY THAT A WIRE BREAKING INSIDE THE ALTERNATOR COULD STOP THE BATTERY FROM CHARGING.
Consequence & remedy
Consequence: IF THIS HAPPENS, THE CHARGER WARNING AND BRAKE WARNING LAMPS WILL IMMEDIATELY COME ON AND THE BATTERY WILL BEGIN TO DISCHARGE. AFTER A SHORT TIME, THE ENGINE WILL GO INTO A "FALL SAFE" CONDITION WHICH WILL LIMIT VEHICLE SPEED. THE ENGINE WILL STOP RUNNING WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL INSPECT AND REPLACE THE ALTERNATOR WITH A NEW VERSION WHICH HAS BEEN MODIFIED TO PREVENT MOVEMENT OF THE COIL. THE RECALL BEGAN ON AUGUST 1, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Nov 17, 2003
ON CERTAIN PASSENGER VEHICLES, THE CIRCUIT BOARD FOR THE CRANK POSITION SENSOR OR CAM POSITION SENSOR MAY HAVE AN IMPROPER SOLDER JOINT DUE TO SOLDER DEFORMATION CAUSED BY HEAT STRESS ACCELERATED BY THE EXISTENCE OF FLUX RESIDUE DURING THE SOLDERING PROCESS.
Consequence & remedy
Consequence: THIS COULD CAUSE THE "SERVICE ENGINE SOON" WARNING LIGHT TO COME ON, CREATE A NO START CONDITION, CAUSE REDUCED ENGINE POWER, OR CAUSE THE ENGINE TO STOP RUNNING WITHOUT WARNING DURING VEHICLE OPERATION, WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL REPLACE THE CRANK POSITION SENSORS. CAMSHAFT POSITION SENSOR(S), AND IN SOME CASES, THE VARIABLE TIMING CONTROL SENSOR(S). VEHICLES INVOLVED IN A PREVIOUS RECALL CAMPAIGN, 01V357, ARE ALSO INCLUDED IN THIS NEW CAMPAIGN. THE REPLACEMENT SENSORS USED IN THAT CAMPAIGN ARE ALSO AFFECTED. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.
Mar 31, 2003
ON CERTAIN SPORT UTILITY VEHICLES, THE NUT THAT ATTACHES THE TRANSMISSION GEAR SELECTOR SHAFT TO THE CONTROL VALVE LEVER IN THE TRANSMISSION MAY NOT BE ADEQUATELY TIGHTENED. THIS COULD RESULT IN THE TRANSMISSION NOT ACTUALLY BEING IN THE GEAR INDICATED BY THE GEAR SELECTOR LEVER. IN ADDITION, THE TRANSMISSION POSITION DISPLAY IN THE INSTRUMENT PANEL MAY NOT BE ON OR MAY BE INCORRECT.
Consequence & remedy
Consequence: IF THE GEAR DISPLAYED IS DIFFERENT FROM THE GEAR ENGAGED, THIS COULD RESULT IN UNEXPECTED VEHICLE MOVEMENT AND A CRASH.
Remedy: DEALERS WILL CHECK THE AFFECTED NUT IN THE TRANSMISSION SHIFT LEVER LINKAGE, AND TIGHTEN IT IF NECESSARY. OWNER NOTIFICATION BEGAN APRIL 15, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NISSAN AT 1-800-647-7261.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4PE08065 · Driver Seat Anchor Failure
Opened Nov 18, 2008 · Closed Jul 2, 2009
Status: closed (inferred from source dates) · Seats
THIS INVESTIGATION CONCERNS STRUCTURAL FAILURE OF THE ANCHOR/BRACKET ON THE LEFT REAR SIDE OF THE DRIVER'S SEAT.THE CONCERN IS THAT SUCH FAILURES MAY ALTER THE DRIVER'S SEATED POSITION SO AS TO REDUCE EFFECTIVENESS OF THE OCCUPANT PROTECTION SYSTEM OR POTENTIALLY COMPROMISE VEHICLE CONTROL.FAILURE OF THE SUBJECT ANCHOR BRACKET RESULTS FROM METAL FATIGUE AND CAUSES REARWARD TILTING OF THE DRIVER'S SEAT.THESE FAILURES USUALLY OCCUR DURING DRIVER INGRESS BUT MAY ALSO OCCUR WHILE THE VEHICLE IS BEING OPERATED.THE SAFETY RELATED CONCERNS DURING ACTUAL VEHICLE USE WERE NOT VALIDATED BY THIS INVESTIGATION.WHILE THE NUMBER OF COMPLAINTS OF THIS PROBLEM IS RELATIVELY HIGH, ONLY THREE VERY MINOR, UNDOCUMENTED INJURIES WERE REPORTED.THE REPORTED INJURIES OCCURRED DURING DRIVER INGRESS, NOT WHILE THE VEHICLE WAS IN MOTION.INVESTIGATION DISCLOSED THAT THE APPARENT RISK OF COMPROMISE TO VEHICLE CONTROL HAS NOT BEEN DEMONSTRATED.INVESTIGATION ALSO DISCLOSED THAT THE APPARENT RISK OF COLLAPSE OF THE DRIVER'S SEAT BACK HAS NOT BEEN DEMONSTRATEDA SAFETY RELATED DEFECT TREND WAS NOT IDENTIFIED AND THIS INVESTIGATION HAS BEEN CLOSED.
PE05050 · Fuel Tank Punctures From Road Debris
Opened Sep 13, 2005 · Closed Jan 31, 2006
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly; Fuel System, Other:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
Additional source detail variants (2)
Fuel System, Gasoline:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
Fuel System, Other:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
EA05006 · Alternator Failure / Engine Stalling
Opened Mar 25, 2005 · Closed Aug 17, 2005
Status: closed (inferred from source dates) · Electrical System; Electrical System:alternator/generator/regulator
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
Additional source detail variants (2)
Electrical System:alternator/generator/regulator
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
Electrical System
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
PE04077 · Alternator Failure/ Engine Stalling
Opened Nov 19, 2004 · Closed Mar 25, 2005
Status: closed (inferred from source dates) · Electrical System; Electrical System:alternator/generator/regulator
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
Additional source detail variants (2)
Electrical System:alternator/generator/regulator
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
Electrical System
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
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