NHTSA owner reports · September 18, 2026 snapshot.
Equipment complaints
16 reportsClear category filter139,374 miles · Jun 27, 2011
EquipmentFuel System, Gasoline
A ROAD OBJECT WHICH WENT UNDER THE CAR NOT OVER ANY TIRE STRUCK THE GAS TANK AND PUNCTURED. THE INSTALLED RECALLED ADDED TANK PROTECTOR DID NOT KEEP THE TANK FROM BEING STRUCK AND CAUSING A LEAK. THE CAR WAS REPAIRED AT THE MAKERS DEALERSHIP WITHOUT ANY RECOURSE FROM THE PREVIOUS RECALL CAMPAIGN. THE RECALL ADDED DEVICE DID NOT …
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A ROAD OBJECT WHICH WENT UNDER THE CAR NOT OVER ANY TIRE STRUCK THE GAS TANK AND PUNCTURED. THE INSTALLED RECALLED ADDED TANK PROTECTOR DID NOT KEEP THE TANK FROM BEING STRUCK AND CAUSING A LEAK. THE CAR WAS REPAIRED AT THE MAKERS DEALERSHIP WITHOUT ANY RECOURSE FROM THE PREVIOUS RECALL CAMPAIGN. THE RECALL ADDED DEVICE DID NOT PERFORM AS DESCRIBED IN RECALL ?NHTSA CAMPAIGN ID NUMBER: 06V003000 *TR
NHTSA ODI #10409022
83,794 miles · Sep 9, 2010
EquipmentFuel System, OtherPower Train
THIS STATEMENT IS IN ADDITION OF NUMURAS SAFETY RECALLS. JULY 2008 ON INTERSTATE 22 MYRTLE BEACH MY 2003 MURANO STALLED OUT WITH SON AND DAUGHTER. JULY 2009 IT STALLED OUT IN WHITEVILLE NC. IT STALLED AGAIN. ON BOTH OCCASIONS NISSAN REPLACED A BLOWN A BLOWN FUSE. NOTHING ELSE. AUGUST 2010 TRAFFIC THE MURANO STALLED AT 65 MPH IN…
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THIS STATEMENT IS IN ADDITION OF NUMURAS SAFETY RECALLS. JULY 2008 ON INTERSTATE 22 MYRTLE BEACH MY 2003 MURANO STALLED OUT WITH SON AND DAUGHTER. JULY 2009 IT STALLED OUT IN WHITEVILLE NC. IT STALLED AGAIN. ON BOTH OCCASIONS NISSAN REPLACED A BLOWN A BLOWN FUSE. NOTHING ELSE. AUGUST 2010 TRAFFIC THE MURANO STALLED AT 65 MPH IN HEAVY TRAFFIC NEARLY CAUSING A TEN CAR PILE UP. WE WERE LUCKY. TOWED MURANO,TO NISSAN OF MYRTLE BEACH, FUEL PUMP WAS REPLACED. ON ALL THE RECALLS MAILED TO US REFER:THESE SAFETY RECALLS COULD CAUSE FIRE OR CRASHES. MY WIFE IS AFRAID OF OUR DEATH TRAP OF OUR 2003 MURANO. THE FUEL PUMP IS NOT A RECALL,BUT IF YOU LOOK UP COMPLAINTS ON FUEL PUMPS AND BLOWN FUSES YOU SEE I AM NOT THE ONLY ONE MY CAR IS A DEATH TRAP. I WANT A INVESTIGATION DONE. *TR
NHTSA ODI #10354703
57,000 miles · Jul 19, 2010
EquipmentPower Train
TRANSFER CASE SEALS HAVE FAILED FOR THE SECOND TIME AFTER HAVING BEEN REPLACED BY THE DEALER IN THE FALL OF 2008. NISSAN NORTH AMERICA REFUSES TO ACKNOWLEDGE AN ISSUE WITH LEAKING TRANSFER CASES IN MURANOS. THEY HAVE PUT IN PLACE AN EXTENDED WARRANTY FOR CVT TRANSMISSION FAILURES, HOWEVER, DID NOT INCLUDE TRANSFER CASE PROBLEM…
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TRANSFER CASE SEALS HAVE FAILED FOR THE SECOND TIME AFTER HAVING BEEN REPLACED BY THE DEALER IN THE FALL OF 2008. NISSAN NORTH AMERICA REFUSES TO ACKNOWLEDGE AN ISSUE WITH LEAKING TRANSFER CASES IN MURANOS. THEY HAVE PUT IN PLACE AN EXTENDED WARRANTY FOR CVT TRANSMISSION FAILURES, HOWEVER, DID NOT INCLUDE TRANSFER CASE PROBLEMS. *TR
NHTSA ODI #10343907
Mileage unknown · May 24, 2010
EquipmentPower Train
ON TUESDAY MAY 11TH MY 2003 NISSAN MURANO BEGAN TO MAKE A LOUD GRINDING NOISE WHICH HAS BEEN ATTRIBUTED TO A CRACK IN THE TRANSFER CASE. THE MURANO HAS 113,000 MILES. THIS WAS NOT CAUSED BY AN ACCIDENT AND HAPPENED WITHOUT ANY RIGOROUS USE OF THE VEHICLE. MY CONCERN IS THE COMMONALITY OF THIS FAILURE AND NO ACTION ON THE PART…
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ON TUESDAY MAY 11TH MY 2003 NISSAN MURANO BEGAN TO MAKE A LOUD GRINDING NOISE WHICH HAS BEEN ATTRIBUTED TO A CRACK IN THE TRANSFER CASE. THE MURANO HAS 113,000 MILES. THIS WAS NOT CAUSED BY AN ACCIDENT AND HAPPENED WITHOUT ANY RIGOROUS USE OF THE VEHICLE. MY CONCERN IS THE COMMONALITY OF THIS FAILURE AND NO ACTION ON THE PART OF NISSAN. THIS IS A MAJOR ISSUE AND CAN CAUSE SERIOUS HARM TO THE CONSUMER. IN DOING RESEARCH COST IS EXPECTED TO BE OVER $3000. *TR
NHTSA ODI #10331938
Mileage unknown · Sep 19, 2009
Engine And Engine CoolingEquipment
I HAVE HAD TO TOW MY VEHICLE 2003 NISSAN MURANO 3-4 TIMES VIA ACSC AUTOMOBILE CLUB OF SOUTHERN CALIF AND PHYSICALLY TOOK IT TO THE SAME COMPANY TWICE. PAID OVER $2900.00 OUT OF MY POCKET IN WHICH I AM DISABLED PERMANENTLY DUE TO HEART DISEASE AND COLLECT SOCIAL SECURITY,AND AT ONE OF MY STALES IN THE MIDDLE OF LAURAL CANYON AN…
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I HAVE HAD TO TOW MY VEHICLE 2003 NISSAN MURANO 3-4 TIMES VIA ACSC AUTOMOBILE CLUB OF SOUTHERN CALIF AND PHYSICALLY TOOK IT TO THE SAME COMPANY TWICE. PAID OVER $2900.00 OUT OF MY POCKET IN WHICH I AM DISABLED PERMANENTLY DUE TO HEART DISEASE AND COLLECT SOCIAL SECURITY,AND AT ONE OF MY STALES IN THE MIDDLE OF LAURAL CANYON AND ROSCOE BLVD WHEN I AM NOT EVEN ALLOWED TO PICK UP THINGS UNDER 5 POUNDS NO PUSHING,PULLING,KNEELING,BENDING AVOID WETNESS,FUMES,GASES,HEIGHTS,HUMIDITY,DUST YOU GET THE PICTURE I AM ONLY 40 AND I HAVE THE HEART OF AN 75 YR OLD WOMEN ANYWAYS I HADE TO PUSH MY CAR ALL BY MYSELF FOR OVER 50 FT BEFORE SOMEONE HELPED ME GOD WAS DEFINETELY WATCHING OVER ME!!!! NOW LETS GT DOWN TO BUSINESS LIKE I SAID EARLIER I TOOK MY MURANO TO THE SAME DEALERSHIP THEY NEVER COULD FIND OUT WHAT WAS WRONG I KEPT TELLING THEM ABOUT THE CAR PROBLEM THEY NEVER TOOK ME SERIOUSLY. AV NISSAN WAS THE SAME STUPID DEALERSHIP CHARGED ME THOUSANDS AND FINALLY NOW THE RECALL. I WANT MY MONEY BACK NOT ALL BUT THEY LET ME DRIVE OFF NEVER FIXED THE SAME COMPLAINT. AS I DESCRIBED EARLIER ABOUT THE STALL IN THE INTERSECTION I HAVE BROKEN DOWN 4 OR 5 TIMES AND IT WAS VERY PHYISICALLY HARD ON MY WHOLE BODY LET ALONE MY HEART AND THAT WAS JUST WRONG!!!!!! *TR
NHTSA ODI #10284624
12,000 miles · Aug 24, 2009
EquipmentSeats
FRONT DRIVERS SEAT MOUNTING BRACKET HAS BEEN REPLACED FOUR TIMES BECAUSE IT ROCKS WHEN DRIVING AND/OR STOPPING. THIS IS AN OBVIOUS DANGEROUS SITUATION THAT CAN VERY EASILY CAUSE SERIOUS INJURY AND/OR DEATH TO THE DRIVER AND POSSIBLE OTHER PEOPLE IN THE VEHICLE IN THE EVENT THE DRIVERS LOSES COMPLETE CONTROL IF THIS SEAT BRACK…
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FRONT DRIVERS SEAT MOUNTING BRACKET HAS BEEN REPLACED FOUR TIMES BECAUSE IT ROCKS WHEN DRIVING AND/OR STOPPING. THIS IS AN OBVIOUS DANGEROUS SITUATION THAT CAN VERY EASILY CAUSE SERIOUS INJURY AND/OR DEATH TO THE DRIVER AND POSSIBLE OTHER PEOPLE IN THE VEHICLE IN THE EVENT THE DRIVERS LOSES COMPLETE CONTROL IF THIS SEAT BRACKET BREAKS. I JUST HAD IT REPLACED AGAIN, AND IT HAS THE EXACT SAME PROBLEM. NISSAN HAS OBVIOUSLY MADE A DEFECTIVE PRODUCT AND KEEPS INSTALLING THE SAME DEFECTIVE TYPE WHEN A CUSTOMER BRINGS IT BACK FOR REPAIR. ALL DEALERS CONSIDER THIS A PROBLEM BUT, THEY ALSO EXPRESS THERE IS NOTHING THEY CAN DO IF THEY KEEP GETTING DEFECTIVE REPLACEMENT PARTS.. IE: OLD STOCK. *TR
NHTSA ODI #10281604
Mileage unknown · Jan 25, 2009
EquipmentFuel System, Gasoline
I OWN A 2003 NISSAN MURANO SL AWD. THE FUEL TANK SHROUD WAS INSTALLED IN COMPLIANCE WITH RECALL CAMPAIGN 06V003000. THE SHROUD IS OF SUCH A BAD DESIGN THAT IT HAS BROKEN IN NORMAL WINTER DRIVING. THE MATERIALS USED ARE TOO WEAK AND THE DESIGN DOES NOT PROVIDE SUFFICIENT PROTECTION FOR THE TANK. OVERALL, THIS DESIGN IS TERRIB…
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I OWN A 2003 NISSAN MURANO SL AWD. THE FUEL TANK SHROUD WAS INSTALLED IN COMPLIANCE WITH RECALL CAMPAIGN 06V003000. THE SHROUD IS OF SUCH A BAD DESIGN THAT IT HAS BROKEN IN NORMAL WINTER DRIVING. THE MATERIALS USED ARE TOO WEAK AND THE DESIGN DOES NOT PROVIDE SUFFICIENT PROTECTION FOR THE TANK. OVERALL, THIS DESIGN IS TERRIBLE, AND DOES NOT SOLVE THE REQUIREMENT OF PROTECTING THE FUEL TANK. NISSAN NEED TO COME UP WITH A BETTER DESIGN THAT BETTER CONFORMS TO THE PROFILE OF THE FUEL TANK--THE CURRENT DESIGN PROTRUDES DOWN TOO FAR AND IS TOO EASILY DAMAGED. *TR
NHTSA ODI #10256292
28,000 miles · Dec 6, 2008
EquipmentSeats
THE DRIVER'S SEAT HAS BROKEN TWICE UNDER WARRANTY AND REPAIRED. NOW IT HAD BROKEN A THIRD TIME OUT OF WARRANTY FOR THE EXACT SAME ISSUE. TSB'S HAVE BEEN ISSUED AND NOW A NEW PART NUMBER HAS BEEN LISTED, WHICH REALLY COMBINES THE TWO PREVIOUS FIX PART NUMBERS. EXTREMELY UNSAFE! GOD HELP MOST NISSAN MURANO PEOPLE IF THEY GET I…
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THE DRIVER'S SEAT HAS BROKEN TWICE UNDER WARRANTY AND REPAIRED. NOW IT HAD BROKEN A THIRD TIME OUT OF WARRANTY FOR THE EXACT SAME ISSUE. TSB'S HAVE BEEN ISSUED AND NOW A NEW PART NUMBER HAS BEEN LISTED, WHICH REALLY COMBINES THE TWO PREVIOUS FIX PART NUMBERS. EXTREMELY UNSAFE! GOD HELP MOST NISSAN MURANO PEOPLE IF THEY GET IN AN ACCIDENT WITH A BROKEN SEAT. *TR
NHTSA ODI #10250914
120,000 miles · Aug 2, 2008
EquipmentPower Train
I HAVE A NISSAN MURANO. EVER SINCE I PURCHASED THE CAR IT IS USED, I HAVE NOTHING BUT TROUBLE WITH IT. THE PLACE I GOT IT FROM REPLACED THE TRANSMISSION AND THE NEW ONE IS SLIPPING EVERYTIME I DRIVE IT. *TR
NHTSA ODI #10236727
40,000 miles · Jun 2, 2008
EquipmentPower Train
THIS CAR HAS A SERIOUS SAFETY FLAW IN THAT IT HESITATES FROM AN IDLING STOP. WHEN YOU PRESS ON THE GAS WHILE SITTING WITH THE ENGINE IDLING THE CAR WILL JUST SIT THERE AND THEN LURCH FORWARD SUDDENLY. I FIRST HAD THIS PROBLEM WITH THE VEHICLE IN 2005 OR THEREABOUTS, TOOK IT TO THE DEALER (WILDE NISSAN WAUKESHA WI) WHO CONTENDE…
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THIS CAR HAS A SERIOUS SAFETY FLAW IN THAT IT HESITATES FROM AN IDLING STOP. WHEN YOU PRESS ON THE GAS WHILE SITTING WITH THE ENGINE IDLING THE CAR WILL JUST SIT THERE AND THEN LURCH FORWARD SUDDENLY. I FIRST HAD THIS PROBLEM WITH THE VEHICLE IN 2005 OR THEREABOUTS, TOOK IT TO THE DEALER (WILDE NISSAN WAUKESHA WI) WHO CONTENDED THEY COULD FIND NOTHING WRONG WITH THE CAR. THIS WAS/IS A VERY INTERMITTENT PROBLEM WHICH COMES AND GOES WITHOUT WARNING, YOU NEVER KNOW WHEN IT WILL HAPPEN. I SUBSEQUENTLY TOOK THE VEHICLE BACK TO THE DEALER SEVERAL TIMES AND GOT THE SAME STORY. EVENTUALLY THE DEALERSHIP CHANGED HANDS AND THE NEW OWNER (BOUCHER NISSAN WAUKESHA WI, SAME ADDRESS AND LOCATION AS ORIGINAL DEALERSHIP) WAS DILIGENT ABOUT RESEARCHING AND FINDING THE PROBLEM. IT WAS DIAGNOSED AS A "VALVE BODY PROBLEM" BY THE BOUCHER FOLKS. NISSAN REFUSED TO HONOR REPAIR CLAIMS AND COSTS WHICH WERE ESTIMATED TO BE AROUND $1500 BECAUSE THE VEHICLE WAS "OUT OF WARRANTY" AT THE TIME BOUCHER IDENTIFIED THE DEFECTIVE CONDITION. I FIRMLY BELIEVE THAT NISSAN SHOULD HAVE HONORED REPAIR COSTS AS THIS IS A SERIOUS SAFETY FLAW IN THIS VEHICLE WHICH COULD RESULT IN A CRASH OR SERIOUS INJURY IF NOT DEATH OF DRIVER. NISSAN HAS TAKEN A VERY NEGLIGENT AND NON CARING CONSUMER RESPONSE POSITION ON THIS MATTER. THE NHTSA SHOULD TAKE NISSAN TO TASK TO REPAIR THIS SERIOUS SAFETY DEFECT IN THIS VEHICLE BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED BECAUSE OF THE DEFECTIVE CONDITION. *TR
NHTSA ODI #10229508
Official recalls
6May 19, 2009
NISSAN IS RECALLING 362,891 MY 2003-2007 MURANO VEHICLES. THE INTAKE AIR DUCTS, WHICH ARE CONNECTED TO THE INTERMEDIATE RESONATOR IN THE AIR INTAKE SYSTEM OF THE ENGINE, MAY SEPARATE FROM THE RESONATOR WITH ENGINE MOVEMENT. THIS SEPARATION OCCURS DUE TO THE PREMATURE AGING OF THE MATERIAL USED IN THE INTAKE AIR DUCTS WHICH CAUSES EXCESSIVE SHRINKING.
Consequence & remedy
Consequence: ENGINE MAY STALL INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT AND REPLACE/REPAIR THE APPROPRIATE COMPONENTS FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 24, 2009. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Feb 13, 2006
ON SOME SPORT UTILITY VEHICLES, IN CERTAIN HIGH SPEED FRONTAL CRASHES, THE WEBBING OF A REAR OUTBOARD SEAT BELT MAY CONTACT THE REAR SEAT BACK HINGE WHERE IT CAN BE CUT BY THE SHARP EDGE OF THE METAL PORTION OF THE HINGE.
Consequence & remedy
Consequence: IF THE WEBBING IS COMPLETELY SEPARATED, IT CAN INCREASE THE RISK OF INJURY TO AN OCCUPANT IN A CRASH.
Remedy: DEALERS WILL INSTALL PROTECTORS OVER THE WEBBING OF THE REAR SEAT BELTS. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Jan 10, 2006
ON CERTAIN SPORT UTILITY VEHICLES, DUE TO THE LOCATION OF THE FORWARD EDGE OF THE FUEL TANK, IN THE EVENT THAT A VEHICLE FRONT TIRE RUNS OVER A SMALL, SHARP OBJECT IN THE ROAD, CATCHES IT AND PROPELS IT TOWARDS THE REAR OF THE VEHICLE, IT MAY STRIKE AND PUNCTURE THE FUEL TANK.
Consequence & remedy
Consequence: A PUNCTURED TANK COULD INCREASE THE RISK OF A FIRE.
Remedy: DEALERS WILL INSTALL PROTECTORS IN FRONT OF THE TANK FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Jul 14, 2005
ON CERTAIN SPORT UTILITY VEHICLES, THERE IS A POSSIBILITY THAT A WIRE BREAKING INSIDE THE ALTERNATOR COULD STOP THE BATTERY FROM CHARGING.
Consequence & remedy
Consequence: IF THIS HAPPENS, THE CHARGER WARNING AND BRAKE WARNING LAMPS WILL IMMEDIATELY COME ON AND THE BATTERY WILL BEGIN TO DISCHARGE. AFTER A SHORT TIME, THE ENGINE WILL GO INTO A "FALL SAFE" CONDITION WHICH WILL LIMIT VEHICLE SPEED. THE ENGINE WILL STOP RUNNING WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL INSPECT AND REPLACE THE ALTERNATOR WITH A NEW VERSION WHICH HAS BEEN MODIFIED TO PREVENT MOVEMENT OF THE COIL. THE RECALL BEGAN ON AUGUST 1, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Nov 17, 2003
ON CERTAIN PASSENGER VEHICLES, THE CIRCUIT BOARD FOR THE CRANK POSITION SENSOR OR CAM POSITION SENSOR MAY HAVE AN IMPROPER SOLDER JOINT DUE TO SOLDER DEFORMATION CAUSED BY HEAT STRESS ACCELERATED BY THE EXISTENCE OF FLUX RESIDUE DURING THE SOLDERING PROCESS.
Consequence & remedy
Consequence: THIS COULD CAUSE THE "SERVICE ENGINE SOON" WARNING LIGHT TO COME ON, CREATE A NO START CONDITION, CAUSE REDUCED ENGINE POWER, OR CAUSE THE ENGINE TO STOP RUNNING WITHOUT WARNING DURING VEHICLE OPERATION, WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL REPLACE THE CRANK POSITION SENSORS. CAMSHAFT POSITION SENSOR(S), AND IN SOME CASES, THE VARIABLE TIMING CONTROL SENSOR(S). VEHICLES INVOLVED IN A PREVIOUS RECALL CAMPAIGN, 01V357, ARE ALSO INCLUDED IN THIS NEW CAMPAIGN. THE REPLACEMENT SENSORS USED IN THAT CAMPAIGN ARE ALSO AFFECTED. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.
Mar 31, 2003
ON CERTAIN SPORT UTILITY VEHICLES, THE NUT THAT ATTACHES THE TRANSMISSION GEAR SELECTOR SHAFT TO THE CONTROL VALVE LEVER IN THE TRANSMISSION MAY NOT BE ADEQUATELY TIGHTENED. THIS COULD RESULT IN THE TRANSMISSION NOT ACTUALLY BEING IN THE GEAR INDICATED BY THE GEAR SELECTOR LEVER. IN ADDITION, THE TRANSMISSION POSITION DISPLAY IN THE INSTRUMENT PANEL MAY NOT BE ON OR MAY BE INCORRECT.
Consequence & remedy
Consequence: IF THE GEAR DISPLAYED IS DIFFERENT FROM THE GEAR ENGAGED, THIS COULD RESULT IN UNEXPECTED VEHICLE MOVEMENT AND A CRASH.
Remedy: DEALERS WILL CHECK THE AFFECTED NUT IN THE TRANSMISSION SHIFT LEVER LINKAGE, AND TIGHTEN IT IF NECESSARY. OWNER NOTIFICATION BEGAN APRIL 15, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NISSAN AT 1-800-647-7261.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4PE08065 · Driver Seat Anchor Failure
Opened Nov 18, 2008 · Closed Jul 2, 2009
Status: closed (inferred from source dates) · Seats
THIS INVESTIGATION CONCERNS STRUCTURAL FAILURE OF THE ANCHOR/BRACKET ON THE LEFT REAR SIDE OF THE DRIVER'S SEAT.THE CONCERN IS THAT SUCH FAILURES MAY ALTER THE DRIVER'S SEATED POSITION SO AS TO REDUCE EFFECTIVENESS OF THE OCCUPANT PROTECTION SYSTEM OR POTENTIALLY COMPROMISE VEHICLE CONTROL.FAILURE OF THE SUBJECT ANCHOR BRACKET RESULTS FROM METAL FATIGUE AND CAUSES REARWARD TILTING OF THE DRIVER'S SEAT.THESE FAILURES USUALLY OCCUR DURING DRIVER INGRESS BUT MAY ALSO OCCUR WHILE THE VEHICLE IS BEING OPERATED.THE SAFETY RELATED CONCERNS DURING ACTUAL VEHICLE USE WERE NOT VALIDATED BY THIS INVESTIGATION.WHILE THE NUMBER OF COMPLAINTS OF THIS PROBLEM IS RELATIVELY HIGH, ONLY THREE VERY MINOR, UNDOCUMENTED INJURIES WERE REPORTED.THE REPORTED INJURIES OCCURRED DURING DRIVER INGRESS, NOT WHILE THE VEHICLE WAS IN MOTION.INVESTIGATION DISCLOSED THAT THE APPARENT RISK OF COMPROMISE TO VEHICLE CONTROL HAS NOT BEEN DEMONSTRATED.INVESTIGATION ALSO DISCLOSED THAT THE APPARENT RISK OF COLLAPSE OF THE DRIVER'S SEAT BACK HAS NOT BEEN DEMONSTRATEDA SAFETY RELATED DEFECT TREND WAS NOT IDENTIFIED AND THIS INVESTIGATION HAS BEEN CLOSED.
PE05050 · Fuel Tank Punctures From Road Debris
Opened Sep 13, 2005 · Closed Jan 31, 2006
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly; Fuel System, Other:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
Additional source detail variants (2)
Fuel System, Gasoline:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
Fuel System, Other:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
EA05006 · Alternator Failure / Engine Stalling
Opened Mar 25, 2005 · Closed Aug 17, 2005
Status: closed (inferred from source dates) · Electrical System; Electrical System:alternator/generator/regulator
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
Additional source detail variants (2)
Electrical System:alternator/generator/regulator
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
Electrical System
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
PE04077 · Alternator Failure/ Engine Stalling
Opened Nov 19, 2004 · Closed Mar 25, 2005
Status: closed (inferred from source dates) · Electrical System; Electrical System:alternator/generator/regulator
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
Additional source detail variants (2)
Electrical System:alternator/generator/regulator
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
Electrical System
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
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