AFTER STOPPING AT INTERSECTION I PRESSED THE GAS AND CAR ROLLED INTO INTERSECTION. WITHIN A FEW SECONDS CAR TOOK OFF LIKE A BAT OUT OF ???. THIS WAS QUITE SCARY AS A TRUCK WAS APPROACHING. THIS CAR HAS DONE THIS SEVERAL TIMES AND LATELY THIS HAS BECOME AN EVERYDAY OCCURRENCE. THIS IS QUITE DANGEROUS BECAUSE YOU ARE CLUELESS TO W…
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AFTER STOPPING AT INTERSECTION I PRESSED THE GAS AND CAR ROLLED INTO INTERSECTION. WITHIN A FEW SECONDS CAR TOOK OFF LIKE A BAT OUT OF ???. THIS WAS QUITE SCARY AS A TRUCK WAS APPROACHING. THIS CAR HAS DONE THIS SEVERAL TIMES AND LATELY THIS HAS BECOME AN EVERYDAY OCCURRENCE. THIS IS QUITE DANGEROUS BECAUSE YOU ARE CLUELESS TO WHEN IT WILL HAPPEN. I THOUGHT THE PREVIOUS RECALL CONCERNING THE AIR INTAKE WAS A SOLUTION. IT IS MORE THAN OBVIOUS THAT IT IS NOT. THIS IS TOO DANGEROUS TO BE IGNORED. I INVITE YOU TO DRIVE MY CAR FOR A DAY AND THEN MAYBE YOU WILL HAVE SOMETHING DONE ABOUT THIS. I NOTICED THERE ARE SEVERAL MORE COMPLAINTS FILED BUT I DO NOT SEE ANY RESOLUTION. NISSAN NEEDS TO RECALL THESE CARS AND FIX THIS PROBLEM. EXTENDING THE WARRANTY IS NOT A SOLUTION IF THE DEALER IS NOT WILLING TO FIX THE CAR. PLEASE GET THIS FIXED BEFORE THERE IS LOSS OF LIFE. *TR
NHTSA ODI #10351129
117,600 miles · Aug 20, 2010
Power Train
BOUGHT A 2003 NISSAN MURANO NEW AND HAVE HAD A RECURRING PROBLEM WITH THE TRANSMISSION THAT THE DEALER REFUSES TO REPAIR UNDER WARRANTY. BASICALLY THE CAR WILL NOT ACCELERATE FROM A STOP AND THEN SUDDENLY SURGES FORWARD. THE PROBLEM IS INTERMITTENT AND SEEMS TO MOSTLY OCCUR WHEN THE TRANSMISSION IS HOT. SOMETIMES IT SURGES WHILE…
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BOUGHT A 2003 NISSAN MURANO NEW AND HAVE HAD A RECURRING PROBLEM WITH THE TRANSMISSION THAT THE DEALER REFUSES TO REPAIR UNDER WARRANTY. BASICALLY THE CAR WILL NOT ACCELERATE FROM A STOP AND THEN SUDDENLY SURGES FORWARD. THE PROBLEM IS INTERMITTENT AND SEEMS TO MOSTLY OCCUR WHEN THE TRANSMISSION IS HOT. SOMETIMES IT SURGES WHILE DRIVING AT A STEADY SPEED. I HAVE TAKEN THE VEHICLE TO THE DEALER 4 TIMES OVER A PERIOD OF SEVERAL YEARS TO HAVE THE PROBLEM REPAIRED, BUT THEY HAVE EITHER SAID THERE IS NOTHING WRONG OR THAT IT NEEDED A NEW AIR FILTER, BUT THE PROBLEM HAS NEVER BEEN FIXED AND IT CONTINUES TO GET WORSE. NISSAN SENT AN EXTENDED WARRANTY TO OWNERS OF THESE VEHICLES THAT STATES IT COVERS TRANSMISSION PROBLEMS UP TO 120,000 MILES, HOWEVER THE DEALER WON'T HONOR IT AND WANTS A $2,000 DEPOSIT TO ORDER THE PARTS BEFORE IT WILL SCHEDULE THE REPAIR.I CONTACTED NISSAN CONSUMER AFFAIRS AND THEY SAID THE REPAIR IS COVERED, AND I TOLD THE DEALER THIS, BUT THE DEALER SAID NISSAN WON'T REIMBURSE HIM SO HE WON'T MAKE THE REPAIRS UNLESS I PAY, AND PAY UP FRONT, NO LESS. I CAN'T AFFORD THIS AND MY VEHICLE IS RAPIDLY APPROACHING THE 120,000 WARRANTY CUT OFF AND I HAVE THE FEELING THEY ARE JUST STALLING UNTIL THE WARRANTY RUNS OUT. THE VEHICLE IS DANGEROUS TO DRIVE BUT I HAVE NO CHOICE AND I DON'T KNOW WHOM TO TURN TO. *TR
NHTSA ODI #10350812
95,000 miles · Aug 16, 2010
Power Train
WHEN PUSHING THE ACCELERATOR THE CAR DOES NOT RESPOND THEN LUNGES FORWARD. SEVERAL TIMES I HAVE PUSHED THE ACCELERATOR 3-5 TIMES WITH NO RESPONSE THEN IT WILL LURCH FORWARD. THE ENGINE CONTINUES TO RUN. THE PROBLEM IS INTERMITTENT, WHEN TAKEN TO THE DEALER THEY COULD NOT RECREATE THE PROBLEM. IT HAPPENS MORE FREQUENTLY IN STOP…
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WHEN PUSHING THE ACCELERATOR THE CAR DOES NOT RESPOND THEN LUNGES FORWARD. SEVERAL TIMES I HAVE PUSHED THE ACCELERATOR 3-5 TIMES WITH NO RESPONSE THEN IT WILL LURCH FORWARD. THE ENGINE CONTINUES TO RUN. THE PROBLEM IS INTERMITTENT, WHEN TAKEN TO THE DEALER THEY COULD NOT RECREATE THE PROBLEM. IT HAPPENS MORE FREQUENTLY IN STOP AND GO TRAFFIC. *TR
NHTSA ODI #10349805
85,000 miles · Aug 11, 2010
Power Train
TRANSMISSION SHUDDERS AND SLOW ACCELERATION FROM A STOP. VEHICLE SLOWED ON FREEWAY FROM OVER 65 MPH TO UNDER 40 MPH AND UNABLE TO GO ANY FASTER. DEALER SAYS IT WAS DUE TO THE COMPUTER NEEDING TO BE RESET AND NOW SAYS IT IS DUE TO A FAULTY TRANSFER CASE. I AM NOT CONFIDENT THE ISSUE WILL BE RESOLVED WITHOUT REPLACEMENT OF BOTH…
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TRANSMISSION SHUDDERS AND SLOW ACCELERATION FROM A STOP. VEHICLE SLOWED ON FREEWAY FROM OVER 65 MPH TO UNDER 40 MPH AND UNABLE TO GO ANY FASTER. DEALER SAYS IT WAS DUE TO THE COMPUTER NEEDING TO BE RESET AND NOW SAYS IT IS DUE TO A FAULTY TRANSFER CASE. I AM NOT CONFIDENT THE ISSUE WILL BE RESOLVED WITHOUT REPLACEMENT OF BOTH THE TRANSMISSION AND TRANSFER CASE WITH A NEW DESIGN. *TR
NHTSA ODI #10348833
92,000 miles · Aug 4, 2010
Power Train
CAR LOOSES POWER NUMEROUS TIMES IN STOP AND GO TRAFFIC, ALMOST CAUSED ME AN ACCIDENT WHILE TRYING TO TURN LEFT WITH AN ONCOMING CAR. TOOK IT TO NISSAN, THEY SAID IT'S BECAUSE OIL LEVEL WAS LOW. AFTER OIL CHANGE SERVICE, PROBLEM STILL EXISTS. LOOKS LIKE IT IS A TRANSMISSION FAILURE BUT NISSAN DENIES IT. *TR
NHTSA ODI #10347370
65,000 miles · Aug 1, 2010
Power Train
I DRIVE A 2003 NISSAN MURANO. I HAD EXITED OFF THE INTERSTATE RIGHT TO A RED STOPLIGHT. THE LIGHT TURNED GREEN AND I PUSHED ON THE ACCELERATOR TO ONLY DRIFT INTO THE INTERSECTION. I FLOORED THE PEDAL AND THE VEHICLE FINALLY JERKED INTO MOTION AFTER MY LIGHT HAD TURNED RED AGAIN AND TRAFFIC WAS WAITING ON ME. PERHAPS IT WAS A COM…
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I DRIVE A 2003 NISSAN MURANO. I HAD EXITED OFF THE INTERSTATE RIGHT TO A RED STOPLIGHT. THE LIGHT TURNED GREEN AND I PUSHED ON THE ACCELERATOR TO ONLY DRIFT INTO THE INTERSECTION. I FLOORED THE PEDAL AND THE VEHICLE FINALLY JERKED INTO MOTION AFTER MY LIGHT HAD TURNED RED AGAIN AND TRAFFIC WAS WAITING ON ME. PERHAPS IT WAS A COMPUTER PROBLEM? RESTART A COMPUTER AND THINGS CLEAR UP. THAT'S WHAT I DID WITH THE MURANO. THE PROBLEM SEEMED TO HAVE CORRECTED ITSELF. I WAS WRONG. THE NEXT TIME IT HAPPENED I WAS LEAVING A DRIVE-THRU AND ONCE AGAIN WAS SLOWLY COASTING THROUGH A BUSY INTERSECTION UNTIL THE MURANO JERKED INTO ACTION. IN ALL OF THESE SITUATIONS I HAVE BEEN LUCKY ENOUGH THAT THE OTHER DRIVERS WERE OBSERVANT AND DIDN'T HIT ME. I HAVE NOW NOTICED THIS PROBLEM OCCURS AT ANY TYPE OF STOP AND GO TRAFFIC SITUATION. THIS PROBLEM SEEMS TO COME AND GO. IT WON'T HAPPEN FOR DAYS OR WEEKS. THEN IT'LL DO THE SLOW AND JERK EVERY DAY AT EVERY STOP EVEN IF I DO TURN IT OFF AND RESTART. I DON'T LIVE NEAR A DEALERSHIP, SO I TOOK IT TO THE LOCAL DEPENDABLE SHOP. NOT ONE OF THEIR MECHANICS COULD REPRODUCE THE CONDITION. I THOUGHT IT WAS POSSIBLY AN ACCELERATION ISSUE. MY MURANO IS A HIGH-MILEAGE VEHICLE. MY FRIEND HAD MENTIONED HAVING THE TRANSMISSION IN HIS HIGH-MILEAGE CAR REBUILT AND HOW IT FELT LIKE IT WAS NEW AGAIN. WHILE RESEARCHING ON THE INTERNET, I DIDN'T FIND INFORMATION ON A RE-BUILD KIT, BUT I DID FIND MANY FORUMS FROM OTHER MURANO OWNERS WITH THE SAME "SLOW AND JERK" PROBLEM THAT I HAVE BEEN EXPERIENCING. RIGHT NOW, I'M PRETTY MUCH WAITING FOR MY TRANSMISSION TO FAIL. I HAVE INQUIRED ABOUT THE PRICE OF REMOVING AND REPLACING THE TRANSMISSION: $4500 WAS A CONSERVATIVE ESTIMATE. *TR
NHTSA ODI #10346669
57,000 miles · Jul 19, 2010
EquipmentPower Train
TRANSFER CASE SEALS HAVE FAILED FOR THE SECOND TIME AFTER HAVING BEEN REPLACED BY THE DEALER IN THE FALL OF 2008. NISSAN NORTH AMERICA REFUSES TO ACKNOWLEDGE AN ISSUE WITH LEAKING TRANSFER CASES IN MURANOS. THEY HAVE PUT IN PLACE AN EXTENDED WARRANTY FOR CVT TRANSMISSION FAILURES, HOWEVER, DID NOT INCLUDE TRANSFER CASE PROBLEM…
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TRANSFER CASE SEALS HAVE FAILED FOR THE SECOND TIME AFTER HAVING BEEN REPLACED BY THE DEALER IN THE FALL OF 2008. NISSAN NORTH AMERICA REFUSES TO ACKNOWLEDGE AN ISSUE WITH LEAKING TRANSFER CASES IN MURANOS. THEY HAVE PUT IN PLACE AN EXTENDED WARRANTY FOR CVT TRANSMISSION FAILURES, HOWEVER, DID NOT INCLUDE TRANSFER CASE PROBLEMS. *TR
NHTSA ODI #10343907
75,000 miles · Jul 14, 2010
Power Train
TL* THE CONTACT OWNS A 2003 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE ENGINE CONTINUED RUNNING AND THERE WAS AN ABNORMAL INCREASE IN ENGINE RPMS. THE CONTACT STATED THE VEHICLE WOULD NOT ACCELERATE PAST 20 MPH. THE CONTACT WAS ABLE TO SHUT THE…
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TL* THE CONTACT OWNS A 2003 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE ENGINE CONTINUED RUNNING AND THERE WAS AN ABNORMAL INCREASE IN ENGINE RPMS. THE CONTACT STATED THE VEHICLE WOULD NOT ACCELERATE PAST 20 MPH. THE CONTACT WAS ABLE TO SHUT THE ENGINE OFF AND WHEN RESTARTING, THE VEHICLE RESUMED NORMAL OPERATION. LATER, WHILE MERGING ONTO A BUSY HIGHWAY AT AN UNKNOWN SPEED, THE FAILURE RECURRED. THE CONTACT STATED THE FAILURE WOULD OCCUR INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER TWICE YET THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE EACH TIME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 80,000.
NHTSA ODI #10343230
40,000 miles · Jul 12, 2010
Power Train
TL*THE CONTACT OWNS A 2003 NISSAN MURANO. THE CONTACT STATED THAT WHEN ATTEMPTING TO ACCELERATE IN VERY HOT TEMPERATURES, THE VEHICLE WOULD SPORADICALLY HESITATE. THE DEALER PERFORMED A DIAGNOSTIC TEST BUT WAS UNABLE TO PRODUCE ANY FAILURE CODES. THE DEALER STATED THE FAILURE WAS DUE TO BAD GASOLINE. THE FAILURE PERSISTED AND TH…
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TL*THE CONTACT OWNS A 2003 NISSAN MURANO. THE CONTACT STATED THAT WHEN ATTEMPTING TO ACCELERATE IN VERY HOT TEMPERATURES, THE VEHICLE WOULD SPORADICALLY HESITATE. THE DEALER PERFORMED A DIAGNOSTIC TEST BUT WAS UNABLE TO PRODUCE ANY FAILURE CODES. THE DEALER STATED THE FAILURE WAS DUE TO BAD GASOLINE. THE FAILURE PERSISTED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO REPAIRED THE RADIATOR AND THROTTLE BODY. THE DEALER ALSO STATED THAT THE FAILURE COULD POTENTIALLY HAVE BEEN CAUSED BY THE TRANSMISSION AND WAS UNABLE TO CONFIRM THAT THE REPAIRS WOULD CORRECT THE FAILURE. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 202,000.
NHTSA ODI #10342694
118,000 miles · Jul 8, 2010
Fuel System, GasolinePower Train
CAR: 2003 NISSAN MURANO SL AWD SUMMARY: CATASTROPHIC LOSS OF POWER / STALLING DURING DRIVING DETAILS: THERE ARE MULTIPLE ISSUES - ALL REPORTED TO NISSAN - WHICH PROMPTLY DECLINED TO DO ANYTHING TO ADDRESS THEM SINCE THE CAR WAS OUT OF WARRANTY. HOWEVER IT'S CLEAR THAT SEVERAL OTHER 2003 NISSAN MURANO OWNERS ARE REPORTIN…
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CAR: 2003 NISSAN MURANO SL AWD SUMMARY: CATASTROPHIC LOSS OF POWER / STALLING DURING DRIVING DETAILS: THERE ARE MULTIPLE ISSUES - ALL REPORTED TO NISSAN - WHICH PROMPTLY DECLINED TO DO ANYTHING TO ADDRESS THEM SINCE THE CAR WAS OUT OF WARRANTY. HOWEVER IT'S CLEAR THAT SEVERAL OTHER 2003 NISSAN MURANO OWNERS ARE REPORTING THE "CATASTROPHIC" STALL PROBLEM - A SIMPLE GOOGLE SEARCH BEARS THIS OUT. TO ME IT SEEMS THAT NISSAN IS WASHING ITS HANDS OFF THE PROBLEM. HERE ARE SOME SYMPTOMS: 1) WHEN DRIVING ON THE FREEWAY A COUPLE OF DAYS AGO, THE CAR CATASTROPHICALLY LOST POWER FOR SEVERAL SECONDS - ONLY TO SOMEWHAT RECOVER THEREAFTER. AT THE TIME OF RECOVERY MANYLIGHTS ON THE DASHBOARD LIT UP INCLUDING "CHECK ENGINE" "AWD LOCK / SLIP" ETC. THIS INCIDENT HAPPENED THREE TIMES IN A ROW - AND I CALLED NISSAN FOR HELP. 2) I LIVE IN SAN FRANCISCO. WHEN WAITING AT A STOP SIGN TO CROSS UPHILL, THE CAR SIMPLY DOES NOT RESPOND WHEN I PRESS ON THE GAS PEDAL AND STARTS ROLLING DOWNHILL INSTEAD. 3) SIMILARLY IN STOP AND GO SITUATIONS - THE CAR SIMPLY DOES NOT RESPOND TO THE GAS PEDAL - AND THEN WHEN IT FINALLY DOES LURCHES FORWARD IN A DANGEROUS, OUT-OF-CONTROL FASHION INCREASING THE CHANCES OF REAR-ENDING THE CAR AHEAD. *TR
NISSAN IS RECALLING 362,891 MY 2003-2007 MURANO VEHICLES. THE INTAKE AIR DUCTS, WHICH ARE CONNECTED TO THE INTERMEDIATE RESONATOR IN THE AIR INTAKE SYSTEM OF THE ENGINE, MAY SEPARATE FROM THE RESONATOR WITH ENGINE MOVEMENT. THIS SEPARATION OCCURS DUE TO THE PREMATURE AGING OF THE MATERIAL USED IN THE INTAKE AIR DUCTS WHICH CAUSES EXCESSIVE SHRINKING.
Consequence & remedy
Consequence: ENGINE MAY STALL INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT AND REPLACE/REPAIR THE APPROPRIATE COMPONENTS FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 24, 2009. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
ON SOME SPORT UTILITY VEHICLES, IN CERTAIN HIGH SPEED FRONTAL CRASHES, THE WEBBING OF A REAR OUTBOARD SEAT BELT MAY CONTACT THE REAR SEAT BACK HINGE WHERE IT CAN BE CUT BY THE SHARP EDGE OF THE METAL PORTION OF THE HINGE.
Consequence & remedy
Consequence: IF THE WEBBING IS COMPLETELY SEPARATED, IT CAN INCREASE THE RISK OF INJURY TO AN OCCUPANT IN A CRASH.
Remedy: DEALERS WILL INSTALL PROTECTORS OVER THE WEBBING OF THE REAR SEAT BELTS. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
ON CERTAIN SPORT UTILITY VEHICLES, DUE TO THE LOCATION OF THE FORWARD EDGE OF THE FUEL TANK, IN THE EVENT THAT A VEHICLE FRONT TIRE RUNS OVER A SMALL, SHARP OBJECT IN THE ROAD, CATCHES IT AND PROPELS IT TOWARDS THE REAR OF THE VEHICLE, IT MAY STRIKE AND PUNCTURE THE FUEL TANK.
Consequence & remedy
Consequence: A PUNCTURED TANK COULD INCREASE THE RISK OF A FIRE.
Remedy: DEALERS WILL INSTALL PROTECTORS IN FRONT OF THE TANK FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
ON CERTAIN SPORT UTILITY VEHICLES, THERE IS A POSSIBILITY THAT A WIRE BREAKING INSIDE THE ALTERNATOR COULD STOP THE BATTERY FROM CHARGING.
Consequence & remedy
Consequence: IF THIS HAPPENS, THE CHARGER WARNING AND BRAKE WARNING LAMPS WILL IMMEDIATELY COME ON AND THE BATTERY WILL BEGIN TO DISCHARGE. AFTER A SHORT TIME, THE ENGINE WILL GO INTO A "FALL SAFE" CONDITION WHICH WILL LIMIT VEHICLE SPEED. THE ENGINE WILL STOP RUNNING WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL INSPECT AND REPLACE THE ALTERNATOR WITH A NEW VERSION WHICH HAS BEEN MODIFIED TO PREVENT MOVEMENT OF THE COIL. THE RECALL BEGAN ON AUGUST 1, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
ON CERTAIN PASSENGER VEHICLES, THE CIRCUIT BOARD FOR THE CRANK POSITION SENSOR OR CAM POSITION SENSOR MAY HAVE AN IMPROPER SOLDER JOINT DUE TO SOLDER DEFORMATION CAUSED BY HEAT STRESS ACCELERATED BY THE EXISTENCE OF FLUX RESIDUE DURING THE SOLDERING PROCESS.
Consequence & remedy
Consequence: THIS COULD CAUSE THE "SERVICE ENGINE SOON" WARNING LIGHT TO COME ON, CREATE A NO START CONDITION, CAUSE REDUCED ENGINE POWER, OR CAUSE THE ENGINE TO STOP RUNNING WITHOUT WARNING DURING VEHICLE OPERATION, WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL REPLACE THE CRANK POSITION SENSORS. CAMSHAFT POSITION SENSOR(S), AND IN SOME CASES, THE VARIABLE TIMING CONTROL SENSOR(S). VEHICLES INVOLVED IN A PREVIOUS RECALL CAMPAIGN, 01V357, ARE ALSO INCLUDED IN THIS NEW CAMPAIGN. THE REPLACEMENT SENSORS USED IN THAT CAMPAIGN ARE ALSO AFFECTED. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.
ON CERTAIN SPORT UTILITY VEHICLES, THE NUT THAT ATTACHES THE TRANSMISSION GEAR SELECTOR SHAFT TO THE CONTROL VALVE LEVER IN THE TRANSMISSION MAY NOT BE ADEQUATELY TIGHTENED. THIS COULD RESULT IN THE TRANSMISSION NOT ACTUALLY BEING IN THE GEAR INDICATED BY THE GEAR SELECTOR LEVER. IN ADDITION, THE TRANSMISSION POSITION DISPLAY IN THE INSTRUMENT PANEL MAY NOT BE ON OR MAY BE INCORRECT.
Consequence & remedy
Consequence: IF THE GEAR DISPLAYED IS DIFFERENT FROM THE GEAR ENGAGED, THIS COULD RESULT IN UNEXPECTED VEHICLE MOVEMENT AND A CRASH.
Remedy: DEALERS WILL CHECK THE AFFECTED NUT IN THE TRANSMISSION SHIFT LEVER LINKAGE, AND TIGHTEN IT IF NECESSARY. OWNER NOTIFICATION BEGAN APRIL 15, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NISSAN AT 1-800-647-7261.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4
PE08065 · Driver Seat Anchor Failure
Opened Nov 18, 2008 · Closed Jul 2, 2009
Status: closed (inferred from source dates) · Seats
THIS INVESTIGATION CONCERNS STRUCTURAL FAILURE OF THE ANCHOR/BRACKET ON THE LEFT REAR SIDE OF THE DRIVER'S SEAT.THE CONCERN IS THAT SUCH FAILURES MAY ALTER THE DRIVER'S SEATED POSITION SO AS TO REDUCE EFFECTIVENESS OF THE OCCUPANT PROTECTION SYSTEM OR POTENTIALLY COMPROMISE VEHICLE CONTROL.FAILURE OF THE SUBJECT ANCHOR BRACKET RESULTS FROM METAL FATIGUE AND CAUSES REARWARD TILTING OF THE DRIVER'S SEAT.THESE FAILURES USUALLY OCCUR DURING DRIVER INGRESS BUT MAY ALSO OCCUR WHILE THE VEHICLE IS BEING OPERATED.THE SAFETY RELATED CONCERNS DURING ACTUAL VEHICLE USE WERE NOT VALIDATED BY THIS INVESTIGATION.WHILE THE NUMBER OF COMPLAINTS OF THIS PROBLEM IS RELATIVELY HIGH, ONLY THREE VERY MINOR, UNDOCUMENTED INJURIES WERE REPORTED.THE REPORTED INJURIES OCCURRED DURING DRIVER INGRESS, NOT WHILE THE VEHICLE WAS IN MOTION.INVESTIGATION DISCLOSED THAT THE APPARENT RISK OF COMPROMISE TO VEHICLE CONTROL HAS NOT BEEN DEMONSTRATED.INVESTIGATION ALSO DISCLOSED THAT THE APPARENT RISK OF COLLAPSE OF THE DRIVER'S SEAT BACK HAS NOT BEEN DEMONSTRATEDA SAFETY RELATED DEFECT TREND WAS NOT IDENTIFIED AND THIS INVESTIGATION HAS BEEN CLOSED.
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
Additional source detail variants (2)
Fuel System, Gasoline:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
Fuel System, Other:storage:tank Assembly
ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
Additional source detail variants (2)
Electrical System:alternator/generator/regulator
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
Electrical System
ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
Additional source detail variants (2)
Electrical System:alternator/generator/regulator
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
Electrical System
ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.
2003 Nissan Murano Problems, Complaints & Recalls | Skip That Year
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