← New search

2003 Nissan Murano

Owner reports · Recalls · Investigations

More warning signs than most Murano years

Owner complaints for the 2003 Nissan Murano are substantially higher than the model-year median of 110.

About this comparison →

When problems were reported

Mileage at the reported incident

691 reports with mileage · 109 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 265 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 187 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Seats. Review the 111 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

14 crash reports5 fire reports6 injury reports

Electrical System complaints

187 reports
Clear category filter
Mileage unknown · Jan 20, 2006
Electrical System

CHANGED ALTERNATOR ONCE BEFORE AT DEALERSHIP AND IT TOOK 1-MONTH TO HAVE IT REPAIRED. IN NOVEMBER, THE CAR FAILED TO START AFTER HAVING ALL THE LIGHT INDICATOR GO OFF. VERY DISTURBING BEING ABANDONED. I BELIEVED THAT THE CAR WAS GOING TO BE A "LEMON" AND DECIDED TO NO LONGER OWN THE MURANO. I WAS LEFT WITH NO CHOICE BUT TO L…

Read full complaint

CHANGED ALTERNATOR ONCE BEFORE AT DEALERSHIP AND IT TOOK 1-MONTH TO HAVE IT REPAIRED. IN NOVEMBER, THE CAR FAILED TO START AFTER HAVING ALL THE LIGHT INDICATOR GO OFF. VERY DISTURBING BEING ABANDONED. I BELIEVED THAT THE CAR WAS GOING TO BE A "LEMON" AND DECIDED TO NO LONGER OWN THE MURANO. I WAS LEFT WITH NO CHOICE BUT TO LOOK FOR ANOTHER VEHICLE. *NM

NHTSA ODI #10148249

Mileage unknown · Jan 10, 2006
Electrical System

2003 NISSAN MURANO WOULD NOT START, CONSUMER PURCHASED NEW BATTERY. *TS NOT LONG AFTER THE CONSUMER HAD TO PURCHASE A NEW BATTERY, SHE RECEIVED A RECALL LETTER IN THE MAIL. THE CONSUMER BELIEVED THE PROBLEM WITH THE BATTERY WAS DUE TO THE ALTERNATOR NOT CHARGING THE BATTERY. *JB

NHTSA ODI #10148623

Mileage unknown · Dec 13, 2005
Electrical System

WHILE DRIVING CONSUMER MURANO BROKE DOWN AND WAS TOWED TO NEAREST GAS STATION. ALTERNATOR WAS REPLACED. *TS THE ALTERNATOR WAS REPLACED UNDER RECALL, HOWEVER THE CONSUMER IS REQUESTING REIMBURSEMENT FOR THE TOWING CHARGES. *JB

NHTSA ODI #10146406

Mileage unknown · Nov 28, 2005
Electrical System

THERE IS CURRENTLY A RECALL FOR ALTERNATORS ON NISSAN MURANO'S (2003 - ?). IN THE EVENT THE ALTERNATOR HAS FAILED, THE BATTERY MAY NOT BE FAR BEHIND. IN MY CASE THE DEALER REPLACED THE ALTERNATOR AS REQUIRED BY THE RECALL, BUT DID NOT CHECK THE BATTERY. THE BATTERY FAILED A DAY LATER RESULTING IN AN UNSAFE CONDITION. *JB

NHTSA ODI #10143794

Mileage unknown · Oct 4, 2005
Electrical SystemPower Train

DT: THE CONSUMER STATES THAT THE 2003 NISSAN MURANO EXPERIENCED A LOSS OF POWER WHILE DRIVING AT 20 MPH. THE VDC OFF AND THE SLIP WHERE THE LIGHTS T CAME ON IN THE DASHBOARD. THESE LIGHTS CAME ON THE FIRST TIME THAT THIS HAPPENED. THE NEXT TIME THAT THE LOSS OF POWER WAS EXPERIENCED THE LIGHT DID NOT COME ON. THE CAR HAS BEEN A…

Read full complaint

DT: THE CONSUMER STATES THAT THE 2003 NISSAN MURANO EXPERIENCED A LOSS OF POWER WHILE DRIVING AT 20 MPH. THE VDC OFF AND THE SLIP WHERE THE LIGHTS T CAME ON IN THE DASHBOARD. THESE LIGHTS CAME ON THE FIRST TIME THAT THIS HAPPENED. THE NEXT TIME THAT THE LOSS OF POWER WAS EXPERIENCED THE LIGHT DID NOT COME ON. THE CAR HAS BEEN AT THE DEALERSHIP TWICE FOR THIS ISSUE. THE DEALER HAS NO IDEA WHY THE CAR IS DOING THIS, SPECIFICALLY STATES THE CONSUMER. THE CONSUMER HAS CONTACTED NISSAN DIRECTLY BY MAIL AND RECEIVED A MESSAGE FROM NISSAN THAT THEY WANTED TO SCHEDULE A FINAL REPAIR ATTEMPT AT THE DEALERSHIP. THE MURANOS SHIFTER WAS ALSO STICKING, AND YOU COULD NOT GET THE CAR TO GO INTO PARK OR REVERSE. THE CAR WOULD NOT GO ANY HIGHER THAN NEUTRAL. THE CAR HAS BEEN IN THE DEALERSHIP THREE TIMES FOR THIS PROBLEM. THE OWNERS OF THE CAR HAVE FILED FOR THE LEMON LAW. *AK

NHTSA ODI #10138543

23,622 miles · Sep 7, 2005
Electrical System

COPY OF LTR ADDRESSED TO NISSAN REQUESTING REIMBURSEMENT FOR TOWING CHARGES INCURRED DUE TO RECALLED ALTERNATOR ON HIS 2003 NISSAN MURANO.*MR *NM

NHTSA ODI #10135657

Mileage unknown · Sep 2, 2005
Electrical System

2003 NISSAN MURANO DEVELOPED PROBLEMS WITH STARTING THE ENGINE. CONSUMER IS REQUESTING REIMBURSEMENT FOR BATTERY REPLACEMENT.*MR THE CONSUMER WAS ALREADY EXPERIENCING PROBLEMS PRIOR TO RECEIVING THE RECALL NOTICE REGARDING THE ALTERNATOR, THEREFORE THERE WAS NEVER A PROBLEM WITH THE BATTERY. *JB

NHTSA ODI #10136674

26,000 miles · Sep 2, 2005
Electrical System

ON AORIL 30, 2005, MY VEHICLE 2003 NISSAN MURANO'S ENGINE STOPPED RUNNING AND STRANDED MY WIFE IN MIDDLE OF NIGHT CAUSING MAJOR INCONVENIENCE IN SERVING HER PATIENTS AT ER. WHEN I TOOK THE CAR TO DEALER, THEIR INITIAL ASSESSMENT WAS TO REPLACE BATTERY, WHICH I AGREED RELUCTANTLY (IT IS VERY UNCOMMON FOR BATTER TO GO BAD IN 2 YEA…

Read full complaint

ON AORIL 30, 2005, MY VEHICLE 2003 NISSAN MURANO'S ENGINE STOPPED RUNNING AND STRANDED MY WIFE IN MIDDLE OF NIGHT CAUSING MAJOR INCONVENIENCE IN SERVING HER PATIENTS AT ER. WHEN I TOOK THE CAR TO DEALER, THEIR INITIAL ASSESSMENT WAS TO REPLACE BATTERY, WHICH I AGREED RELUCTANTLY (IT IS VERY UNCOMMON FOR BATTER TO GO BAD IN 2 YEARS). THEN THEY ADVISED ME THAT ALTERNATOR NEEDS TO REPLACE WHICH WILL BE COVERED BY WARRANTY. I TOLD THEM SINCE ALTERNATOR CAUSED THE BATTERY TO GET DISCHARGE, I FELT THAT NISSAN SHOULD PAY FOR THAT TOO. THE DEALER SAID THAT THEY CAN NOT. HOWEVER, ABOUT COUPLE OF WEEKS, I RECVD A RECALL NOTIFICATION SATING THE FOLLOWING: "ON SOME 2003-2005 NISSA MURANO VEHICLES, THERE IS A POSSIBILITY THAT A WIRE BREAKING INSIDE ALTERNATOR COULD STOP THE BATTERY FROM CHARGING. IF THIS HAPPENS (WHICH HAPPENED IN MY CASE), THE CHARGE WARNING LAMPS WILL IMMEDIATELY COME ON AND THE BATTERY WILL BEGIN TO DISCHARGE. AFTER SHORT TIME, THE ENGINE WILL GO INTO A "FAIL SAFE" CONDITION WHICH WILL LIMIT VEHICLE SPEED. VERY SHORTLY AFTER THIS, THE ENGINE WLL STOP RUNNING. THIS COULD RESULT IN A CRASH". THIS IS EXACTLYWHAT HAPPENED IN OUR CASE THAT CAUSED BATTERY TO GO BAD. NISSAN CLEARLY RESPONSIBLE FOR BATTERY TOO.

NHTSA ODI #10135210

23,000 miles · Aug 26, 2005
Electrical System

IN EARLY JANUARY 2005, THE CHARGE WARNING AND BRAKE WARNING LIGHTS CAME ON WHILE OPERATING MY 2003 NISSAN MURANO. AS A RESULT, I CONTACTED NISSAN SERVICE DEPT IN MY CITY. I TOOK IT IN, THEY REPLACED THE BATTERY AND THE ALTERNATOR WITHOUT CHARGE. HOWEVER, THE SERVICE DEPARTMENT WAS NOT AWARE OF PROBLEMS WITH THE NISSAN OF THIS…

Read full complaint

IN EARLY JANUARY 2005, THE CHARGE WARNING AND BRAKE WARNING LIGHTS CAME ON WHILE OPERATING MY 2003 NISSAN MURANO. AS A RESULT, I CONTACTED NISSAN SERVICE DEPT IN MY CITY. I TOOK IT IN, THEY REPLACED THE BATTERY AND THE ALTERNATOR WITHOUT CHARGE. HOWEVER, THE SERVICE DEPARTMENT WAS NOT AWARE OF PROBLEMS WITH THE NISSAN OF THIS NATURE. THEY DID INDICATE THAT A COUPLE HAD BEEN IN RECENTLY FOR THE SAME PROBLEM. BECAUSE MY CAR WAS UNDER WARRANTY, IT WAS FREE REPAIRS, HOWEVER THE REPAIRS WERE NOT DONE IN A TIMELY MANNER SINCE THEY WERE NOT GOING TO BE GETTING ANY MONEY FROM ME. I'M A SINGLE MOM WITH TWO KIDS WHO RELIES ON THE SAFETY AND ACCESSIBILITY OF MY VEHICLE. TO BE DRIVING A CAR WITH THESE KIND OF PROBLEMS COULD HAVE BEEN TRAGIC. THE INCONVENIENCE OF NOT HAVING A VEHICLE IS HINDERING GIVEN THE NEED TO ATTEND WORK AND SCHOOL FOR THE KIDS. I WISH SOMEONE WOULD HAVE SAID SOMETHING MORE THAN 8 MONTHS AGO. *JB

NHTSA ODI #10134343

Mileage unknown · Aug 21, 2005
Electrical System

AFTER USING MY 2003 NISSAN MURANO IN THE MORNING TO TAKE MY ONE DAUGHTER TO SCHOOL, MY YOUNGER DAUGHTER & I RETURNED HOME FOR AN APPOINTMENT. AFTERWARD, WE GOT BACK IN THE CAR TO RUN ERRANDS. UPON STARTING THE CAR, THE BATTERY WARNING LIGHT AND BRAKE WARNING LIGHT BOTH ILLUMINATED. ASSUMING THAT THIS WASN'T GOOD, WE PROCEEDED…

Read full complaint

AFTER USING MY 2003 NISSAN MURANO IN THE MORNING TO TAKE MY ONE DAUGHTER TO SCHOOL, MY YOUNGER DAUGHTER & I RETURNED HOME FOR AN APPOINTMENT. AFTERWARD, WE GOT BACK IN THE CAR TO RUN ERRANDS. UPON STARTING THE CAR, THE BATTERY WARNING LIGHT AND BRAKE WARNING LIGHT BOTH ILLUMINATED. ASSUMING THAT THIS WASN'T GOOD, WE PROCEEDED TO THE DEALERSHIP TO FIGURE OUT WHAT WAS WRONG. ABOUT 1 MILE AWAY FROM THE DEALERSHIP, THE CAR DIED ON US AND - THANKFULLY - WE COASTED INTO A GAS STATION. I PLACED A CALL DIRECTLY TO THE DEALERSHIP TO INFORM THEM OF THE SITUATION AND THEY RESPONDED QUITE QUICKLY - FOR WHICH I WAS GRATEFUL AS MY MONTH-OLD DAUGHTER WAS WITH ME IN THE CAR AND WITHOUT A/C IT WOULD HAVE GOTTEN QUITE WARM. MY COMPLAINT ISN'T WITH THE SERVICE I RECEIVED, BUT WITH THE FACT THAT I WAS NOT INFORMED OF THIS RECALL UNTIL AFTER THE PROBLEM OCCURRED WITH MY CAR. EVEN UPON BRINGING THE CAR TO THE DEALERSHIP, NO ONE INFORMED ME THAT THERE WAS AN ISSUE WITH THE ALTERNATOR (I.E., THE RECALL) UNTIL AFTER THE REPAIR WORK HAD BEEN PERFORMED. AND WE DIDN'T RECEIVE AN OFFICIAL NOTICE FROM NISSAN UNTIL ONE WEEK AFTER THE INCIDENT.

NHTSA ODI #10133662

Official recalls

6

09V169000 · Engine And Engine Cooling

May 19, 2009

NISSAN IS RECALLING 362,891 MY 2003-2007 MURANO VEHICLES. THE INTAKE AIR DUCTS, WHICH ARE CONNECTED TO THE INTERMEDIATE RESONATOR IN THE AIR INTAKE SYSTEM OF THE ENGINE, MAY SEPARATE FROM THE RESONATOR WITH ENGINE MOVEMENT. THIS SEPARATION OCCURS DUE TO THE PREMATURE AGING OF THE MATERIAL USED IN THE INTAKE AIR DUCTS WHICH CAUSES EXCESSIVE SHRINKING.

Consequence & remedy

Consequence: ENGINE MAY STALL INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL INSPECT AND REPLACE/REPAIR THE APPROPRIATE COMPONENTS FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 24, 2009. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

06V048000 · Seat Belts:rear/other

Feb 13, 2006

ON SOME SPORT UTILITY VEHICLES, IN CERTAIN HIGH SPEED FRONTAL CRASHES, THE WEBBING OF A REAR OUTBOARD SEAT BELT MAY CONTACT THE REAR SEAT BACK HINGE WHERE IT CAN BE CUT BY THE SHARP EDGE OF THE METAL PORTION OF THE HINGE.

Consequence & remedy

Consequence: IF THE WEBBING IS COMPLETELY SEPARATED, IT CAN INCREASE THE RISK OF INJURY TO AN OCCUPANT IN A CRASH.

Remedy: DEALERS WILL INSTALL PROTECTORS OVER THE WEBBING OF THE REAR SEAT BELTS. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

06V003000 · Fuel System, Gasoline:storage:tank Assembly

Jan 10, 2006

ON CERTAIN SPORT UTILITY VEHICLES, DUE TO THE LOCATION OF THE FORWARD EDGE OF THE FUEL TANK, IN THE EVENT THAT A VEHICLE FRONT TIRE RUNS OVER A SMALL, SHARP OBJECT IN THE ROAD, CATCHES IT AND PROPELS IT TOWARDS THE REAR OF THE VEHICLE, IT MAY STRIKE AND PUNCTURE THE FUEL TANK.

Consequence & remedy

Consequence: A PUNCTURED TANK COULD INCREASE THE RISK OF A FIRE.

Remedy: DEALERS WILL INSTALL PROTECTORS IN FRONT OF THE TANK FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

05V319000 · Electrical System:alternator/generator/regulator

Jul 14, 2005

ON CERTAIN SPORT UTILITY VEHICLES, THERE IS A POSSIBILITY THAT A WIRE BREAKING INSIDE THE ALTERNATOR COULD STOP THE BATTERY FROM CHARGING.

Consequence & remedy

Consequence: IF THIS HAPPENS, THE CHARGER WARNING AND BRAKE WARNING LAMPS WILL IMMEDIATELY COME ON AND THE BATTERY WILL BEGIN TO DISCHARGE. AFTER A SHORT TIME, THE ENGINE WILL GO INTO A "FALL SAFE" CONDITION WHICH WILL LIMIT VEHICLE SPEED. THE ENGINE WILL STOP RUNNING WHICH COULD RESULT IN A CRASH.

Remedy: DEALERS WILL INSPECT AND REPLACE THE ALTERNATOR WITH A NEW VERSION WHICH HAS BEEN MODIFIED TO PREVENT MOVEMENT OF THE COIL. THE RECALL BEGAN ON AUGUST 1, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

03V455000 · Engine And Engine Cooling

Nov 17, 2003

ON CERTAIN PASSENGER VEHICLES, THE CIRCUIT BOARD FOR THE CRANK POSITION SENSOR OR CAM POSITION SENSOR MAY HAVE AN IMPROPER SOLDER JOINT DUE TO SOLDER DEFORMATION CAUSED BY HEAT STRESS ACCELERATED BY THE EXISTENCE OF FLUX RESIDUE DURING THE SOLDERING PROCESS.

Consequence & remedy

Consequence: THIS COULD CAUSE THE "SERVICE ENGINE SOON" WARNING LIGHT TO COME ON, CREATE A NO START CONDITION, CAUSE REDUCED ENGINE POWER, OR CAUSE THE ENGINE TO STOP RUNNING WITHOUT WARNING DURING VEHICLE OPERATION, WHICH COULD RESULT IN A CRASH.

Remedy: DEALERS WILL REPLACE THE CRANK POSITION SENSORS. CAMSHAFT POSITION SENSOR(S), AND IN SOME CASES, THE VARIABLE TIMING CONTROL SENSOR(S). VEHICLES INVOLVED IN A PREVIOUS RECALL CAMPAIGN, 01V357, ARE ALSO INCLUDED IN THIS NEW CAMPAIGN. THE REPLACEMENT SENSORS USED IN THAT CAMPAIGN ARE ALSO AFFECTED. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261 OR INFINITI AT 1-800-662-6200.

03V123000 · Power Train:automatic Transmission:gear Position Indication (prndl)

Mar 31, 2003

ON CERTAIN SPORT UTILITY VEHICLES, THE NUT THAT ATTACHES THE TRANSMISSION GEAR SELECTOR SHAFT TO THE CONTROL VALVE LEVER IN THE TRANSMISSION MAY NOT BE ADEQUATELY TIGHTENED. THIS COULD RESULT IN THE TRANSMISSION NOT ACTUALLY BEING IN THE GEAR INDICATED BY THE GEAR SELECTOR LEVER. IN ADDITION, THE TRANSMISSION POSITION DISPLAY IN THE INSTRUMENT PANEL MAY NOT BE ON OR MAY BE INCORRECT.

Consequence & remedy

Consequence: IF THE GEAR DISPLAYED IS DIFFERENT FROM THE GEAR ENGAGED, THIS COULD RESULT IN UNEXPECTED VEHICLE MOVEMENT AND A CRASH.

Remedy: DEALERS WILL CHECK THE AFFECTED NUT IN THE TRANSMISSION SHIFT LEVER LINKAGE, AND TIGHTEN IT IF NECESSARY. OWNER NOTIFICATION BEGAN APRIL 15, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NISSAN AT 1-800-647-7261.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

4

PE08065 · Driver Seat Anchor Failure

Opened Nov 18, 2008 · Closed Jul 2, 2009

Status: closed (inferred from source dates) · Seats

THIS INVESTIGATION CONCERNS STRUCTURAL FAILURE OF THE ANCHOR/BRACKET ON THE LEFT REAR SIDE OF THE DRIVER'S SEAT.THE CONCERN IS THAT SUCH FAILURES MAY ALTER THE DRIVER'S SEATED POSITION SO AS TO REDUCE EFFECTIVENESS OF THE OCCUPANT PROTECTION SYSTEM OR POTENTIALLY COMPROMISE VEHICLE CONTROL.FAILURE OF THE SUBJECT ANCHOR BRACKET RESULTS FROM METAL FATIGUE AND CAUSES REARWARD TILTING OF THE DRIVER'S SEAT.THESE FAILURES USUALLY OCCUR DURING DRIVER INGRESS BUT MAY ALSO OCCUR WHILE THE VEHICLE IS BEING OPERATED.THE SAFETY RELATED CONCERNS DURING ACTUAL VEHICLE USE WERE NOT VALIDATED BY THIS INVESTIGATION.WHILE THE NUMBER OF COMPLAINTS OF THIS PROBLEM IS RELATIVELY HIGH, ONLY THREE VERY MINOR, UNDOCUMENTED INJURIES WERE REPORTED.THE REPORTED INJURIES OCCURRED DURING DRIVER INGRESS, NOT WHILE THE VEHICLE WAS IN MOTION.INVESTIGATION DISCLOSED THAT THE APPARENT RISK OF COMPROMISE TO VEHICLE CONTROL HAS NOT BEEN DEMONSTRATED.INVESTIGATION ALSO DISCLOSED THAT THE APPARENT RISK OF COLLAPSE OF THE DRIVER'S SEAT BACK HAS NOT BEEN DEMONSTRATEDA SAFETY RELATED DEFECT TREND WAS NOT IDENTIFIED AND THIS INVESTIGATION HAS BEEN CLOSED.

PE05050 · Fuel Tank Punctures From Road Debris

Opened Sep 13, 2005 · Closed Jan 31, 2006

Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly; Fuel System, Other:storage:tank Assembly

ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.

Additional source detail variants (2)

Fuel System, Gasoline:storage:tank Assembly

ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.

Fuel System, Other:storage:tank Assembly

ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 2003) THROUGH NOVEMBER 24, 2005 (INCLUDING A PORTION OF MY 2006 VEHICLES) TO CORRECT A DEFICIENCY IN FUEL TANK SHIELDING FROM ROAD DEBRIS.THIS RECALL HAS BEEN DESIGNATED NHTSA NO. 06V-003.RECALLED VEHICLES WILL BE FITTED WITH PROTECTIVE SHIELDING FOR THE FRONTAL PORTION OF THE FUEL TANK TO REDUCE THE POSSIBILITY OF PUNCTURE BY PROJECTILES FROM THE FRONT WHEELS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.

EA05006 · Alternator Failure / Engine Stalling

Opened Mar 25, 2005 · Closed Aug 17, 2005

Status: closed (inferred from source dates) · Electrical System; Electrical System:alternator/generator/regulator

ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.

Additional source detail variants (2)

Electrical System:alternator/generator/regulator

ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.

Electrical System

ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STATED THAT AN OPEN CIRCUIT IN THE ALTERNATOR CAN OCCUR DUE TO WIRE FATIGUE CAUSED BY MOVEMENT OF THE ROTOR COIL DURING RAPID CHANGES IN ENGINE SPEED IN VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE TRANSMISSION (CVT).HIGHER ENGINE COMPARTMENT TEMPERATURE IN THE MURANO COMPARED TO OTHER NISSAN MODELS MAY ALSO BE A CONTRIBUTING FACTOR TO THE WIRE FATIGUE.NISSAN ALSO REPORTED THAT WHEN THIS HAPPENS, THE CHARGE WARNING AND BRAKE WARNING LAMPS WILL ILLUMINATE AND THE BATTERY WILL BEGIN TO DISCHARGE.AFTER A SHORT TIME, THE ENGINE WILL THEN ENTER A FAIL SAFE MODE THAT LIMITS VEHICLE SPEED.VERY SHORTLY AFTER REACHING THIS CONDITION, THE ENGINE WILL STOP.NHTSA'S TESTING, HOWEVER, SHOWED THAT ALTHOUGH THE WARNING LAMPS ILLUMINATE, THE VEHICLE SPEED IS LIMITED TO ONLY 4-7 MPH RATHER THAN WHAT NHTSA CONSIDERS A FAIL SAFE MODE. NISSAN WILL INSTRUCT OWNERS TO RETURN THEIR VEHICLES TO ANY NISSAN DEALER FOR AN ALTERNATOR INSPECTION AND REPLACEMENT, IF REQUIRED.NOTE:SOME VEHICLES MAY HAVE HAD THE NEWLY DESIGNED ALTERNATOR PREVIOUSLY INSTALLED UNDER WARRANTY.CONSEQUENTLY, THIS INVESTIGATION IS CLOSED.ODI WILL MONITOR THE EFFECTIVENESS OF THE REMEDY AND TAKE FURTHER ACTION IF WARRANTED.

PE04077 · Alternator Failure/ Engine Stalling

Opened Nov 19, 2004 · Closed Mar 25, 2005

Status: closed (inferred from source dates) · Electrical System; Electrical System:alternator/generator/regulator

ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.

Additional source detail variants (2)

Electrical System:alternator/generator/regulator

ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.

Electrical System

ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES.ODI'S ANALYSIS ALSO SHOWS THAT NEARLY ALL OF THE ALTERNATOR WARRANTY CLAIMS SUBMITTED RESULTED IN ENGINE STALLS AND AT LEAST 25% OF THE ENGINE STALLS RESULTED IN A NO RESTART CONDITION.HOWEVER, IN 71% OF THE WARRANTY DATA SUBMITTED, ODI HAS NOT BEEN ABLE TO DETERMINE IF THE CONSUMER COULD RESTART THE VEHICLE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS CONCERN, TO ASSESS THE POTENTIAL SAFETY-RELATED CONSEQUENCES, AND TO DETERMINE THE SCOPE OF THE AFFECTED POPULATION.