2011 Nissan Maxima

THE NISSAN MAXIMA HAS BEEN TAKEN TO THE MAINTENANCE FACILITY REGARDING AN ISSUE WITH THE TIRES CONSISTENTLY LOSING AIR PRESSURE. FOUR NEW TIRES WERE PLACED ON THE VEHICLE AT THE NISSAN DEALER AND THE SAME PROBLEM EXISTS. WE RECENTLY DROVE TO THE END OF OUR DRIVEWAY FOR DISTANCE TRAVEL AND THE TIRES LOCKED, SKIDDED AND SOUNDED AS IF METAL WAS TOUCHING METAL. WE PARKED THE VEHICLE AND HAD TO TAKE OTHER MEANS OF TRANSPORTATION. EACH TIME WE TAKE THE VEHICLE INTO THE NISSAN DEALER FOR THIS AND SIMILAR COMPLAINTS, WE'RE TOLD IT MAY BE THE WEATHER, OR THAT THE TIRE PRESSURE LIGHT WHICH STAYS ON MAY BE DUE TO A DEFECTIVE FUSE, BUT THAT WAS NO GUARANTEE THAT THE TIRE ISSUE WOULD BE RESOLVED. WE GET DIFFERENT POSSIBILITY ISSUES EACH TIME WE GO IN. WE HESITATE TO DRIVE THE VEHICLE FOR POSSIBILITY OF BEING STRANDED ALONGSIDE A HIGHWAY. WE'RE MAKING PAYMENTS ON AN EXPENSIVE 'PAPER WEIGHT.' THE TIRE PRESSURE LIGHT STAYS ON, AND EVEN AFTER PUTTING AIR IN THE TIRES, THE TIRES THEMSELVES STILL POSE A PROBLEM. THIS RECENT INCIDENT HAS PUT THE VEHICLE OUT OF USE UNTIL THE NISSAN MAINTENANCE FACILITY CAN GIVE US ANSWERS AS TO WHAT'S REALLY GOING ON WITH THE VEHICLE. NEEDLESS TO SAY, WE HAVE TO PAY FOR THEM TO DO ANYTHING OTHER THAN PUT AIR IN THE TIRES, AND AFTER QUOTING LARGE AMOUNTS OF MONEY FOR WHAT MAY "POSSIBLY' BE THE PROBLEM, WE MAY STILL DRIVE AWAY WITH THE ISSUE. THIS PROBLEM HAS BEEN ONGOING FOR OVER 1 1/2 YEARS. THE MOST RECENT INCIDENT IS INDICATED BELOW.

THE CHECK ENGINE LIGHT CAME ON IN MY MAXIMA A NUMBER OF MONTHS BACK WHEN THE VEHICLE HAD CLOSE TO APPROXIMATELY 64K MILES. THE CODES THAT TRIPPED WERE P0011 AND P0021, BANK 1 AND BANK 2 CAM SENSORS. UPON BRINGING IT TO GARDEN CITY NISSAN, I WAS INFORMED THE FRONT AND REAR COVERS NEEDED TO BE REPLACED AND THE COST WAS EXPECTED TO BE $2,400. THE REPAIR WAS PERFORMED AND THE BILL WAS PAID. ACCORDING TO THE REP. AT THE DEALERSHIP, THIS TYPE OF REPAIR IS PERFORMED ON THIS CAR TWICE A MONTH. THE GASKET IN THE MOTOR MOUNT IS CARDBOARD AND NEEDS TO BE REPLACED WITH A SILICONE BASED GASKET. THE CARDBOARD GASKET BREAKS APART AND WILL CAUSE PROBLEMS WITH THE ENGINE PERFORMANCE BY LOWERING THE OIL PRESSURE, WHICH WILL EVENTUALLY SEIZE THE ENGINE. THE CAR WAS ONLY 4K MILES OUT OF THE POWERTRAIN WARRANTY AND NISSAN WOULD NOT PROVIDE ANY ASSISTANCE WITH THE REPAIR. DURING THE LIFE OF THE VEHICLE, I REGULARLY PERFORMED OIL CHANGES, FOR WHICH I HAVE ALL RECEIPTS. ALTHOUGH THIS IS MORE OF AN ENGINE PERFORMANCE ISSUE THAN A SAFETY ISSUE, THIS SHOULD BE REVIEWED BY THE NHTSA AS MANUFACTURERS DEFECT THAT COSTS CONSUMERS A LOT OF MONEY TO REPAIR. THIS IS A HARDSHIP FOR ME AS I'M SURE IT IS FOR MANY CONSUMERS. SOME MAY NOT BE ABLE TO AFFORD THIS TYPE OF A REPAIR AND WILL NOT HAVE THE SERVICE DONE. I AM NOT SURE WHAT WOULD HAPPEN OVER TIME IF THIS REPAIR IS NOT PERFORMED SOMETHING OF THIS MAGNITUDE SHOULD NOT HAPPEN ON A CAR OF THIS AGE. I APPEALED TO NISSAN BOTH VERBALLY AND IN WRITING WITH NO LUCK. I WOULD HOPE THAT THE NHTSA WOULD LOOK INTO THIS AND POSSIBLE APPLY SOME PRESSURE TO NISSAN TO INITIATE A RECALL. THANK YOU FOR YOUR TIME. ATTACHED IS THE CLAIM APPEAL I SENT TO NISSAN AS WELL AS THE REPAIR BILL. ANY ASSISTANCE WITH ISSUE WOULD BE APPRECIATED.

TL* THE CONTACT OWNED A 2011 NISSAN MAXIMA. WHILE THE CONTACT'S SON WAS DRIVING 55 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO A TREE. ALL THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT'S SON SUSTAINED SHOULDER PAIN, CHEST PAIN, AND LOT OF CUTS AND BRUISES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

VEHICLE WAS IN MOTION ON THE HIGHWAY AND I WAS IN HEAVY TRAFFIC. ATTEMPTED TO ACCELERATE AND THE CAR DID NOT RESPOND. I COASTED TO THE EMERGENCY LANE. MY CARS TRANSMISSION WOULD NOT ENGAGE. I WAS STRANDED ON THE SIDE OF THE FREEWAY FOR TWO HOURS, UNTIL THE TOW TRUCK ARRIVED. UPON FURTHER INVESTIGATION I FOUND THAT NISSAN MAXIMA'S WERE RECALLED FROM 2003-2010 FOR CVT TRANSMISSION FAILURES. NISSAN DOUBLED THE WARRANTY (10 YEARS, 120,000 MILES). MY VEHICLE HAD THE SAME CVT TRANSMISSION ISSUE AND I HAD 110,000 MILES WHEN THE INCIDENT OCCURRED. NISSAN PUT THE SAME FAULTY CVT TRANSMISSION IN MY CAR AS THEY DID THE PREVIOUS YEARS. I AM REQUESTING A REFUND FOR REPAIRS AND CAR RENTAL (CVT TRANSMISSION $2,443.87, CAR RENTAL $550.04). UPON REQUEST I CAN PROVIDE RECEIPTS. THIS IS A SERIOUS SAFETY ISSUE AND I COULD HAVE BEEN IN AN ACCIDENT ON THE HIGHWAY AND BEEN INJURED OR INJURED SOMEONE ELSE.