2011 Nissan Maxima

MY CAR HAS LESS THAN 113,500 MILES AND STARTED LOSING POWER AND COASTING, THE SPEED WOULD FLUCTUATE AND SOMETHING SOUNDS LOOSE IN THE ENGINE. I TOOK IT TO LITHIA NISSAN IN FRESNO CA ON BLACKSTONE AND THEY TOLD ME THE CVT BELT NEEDS TO BE REPLACED THEREBY CAUSING THE CAR TO NEED A WHOLE NEW TRANSMISSION AT $5738.96. THE CAR WAS IN MOTION.

LETTER FROM SENATOR BOOZMAN ON BEHALF OF CONSTITUENT RE 2011 NISSAN MAXIMA CONSUMER COMPLAINT AGAINST NISSAN CORPORATE. *LD THE CONSUMER STATED THE VEHICLE WAS MAKING A HORRIBLE KNOCKING NOISE. THE CONSUMER WAS ADVISED THE TRANSMISSION WAS GOING OUT. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT OFFER ANY ASSISTANCE. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIRS AND THE RENTAL. *JS

CHECK ENGINE INDICATOR LIGHT HAS COME ON INTERMITTENTLY 3 TIMES IN THE PAST TWO MONTHS. UPON GETTING A DIAGNOSTIC TEST AT A NISSAN DEALERSHIP, THE SECOND TIME THE LIGHT CAME ON, I WAS TOLD THEY NEEDED THE CAR ANOTHER DAY, FOR A LONGER TIME TO FURTHER INVESTIGATE THE TWO CODES THAT CAME UP DURING THE TEST. THE CHECK ENGINE LIGHT WENT BACK OUT A FEW DAYS LATER. NOW TWO MONTHS LATER THE LIGHT IS ON AGAIN AND THIS TIME AS I WAS LEAVING A SHOPPING CENTER PARKING LOT, TURNING ONTO A MAIN ROAD THE CAR MADE A JERKING/SURGE-STOP MOTION AS IF IT DID NOT WANT TO ACCELERATE. IT CONTINUED TO DO THIS SAME MOTION ANY TIME I SLOWED DOWN OR STOPPED AT A LIGHT OR SLOWED DOWN TO MAKE A TURN DURING MY 2.5-3.0 MILE TRIP TO MY HOUSE. I DID NOT DRIVE THE CAR FOR THE NEXT 24-28 HOURS. UPON DRIVING THE CAR TO THE DEALERSHIP TO DROP OFF FOR SERVICE I DID NOT EXPERIENCE THE JERKING/SURGE-STOP MOTION. AFTER ASSESSING THE VEHICLE TODAY I WAS INFORMED THAT THE REAR TIMING CHAIN COVER HAS DETERIORATED CAUSING PROBLEMS WITH OIL PRESSURE TO THE ENGINE, CODE P0011. THERE WERE ALSO TWO OTHER CODES FOR HEATING SYSTEM P1217 AND TRANSMISSION FLUID PRESSURE P0868. TOTAL COST OF REPAIRS $2984. MY CAR IS 5 YEARS OLD, APPROXIMATELY 67,000 MILES ON IT SO IT IS OUTSIDE OF THE WARRANTY. AFTER READING OTHERS SIMILAR COMPLAINTS ABOUT TRANSMISSION ISSUES JUST OUTSIDE OF THE WARRANTY PERIOD, KNOWING THAT PREVIOUS MODEL YEARS HAD PROBLEMS THAT ENDED UP EXTENDED WARRANTY IT IS VERY DISTURBING AND DISAPPOINTING TO KNOW THAT NISSAN IS NOT FURTHER INVESTIGATING THESE ISSUES FURTHER. ALSO, OTHER ISSUES I HAVE HAD TIRE PRESSURE INDICATOR LIGHT COMING ON INTERMITTENTLY AND CAR NOT STARTING BUT ALL DASH LIGHTS STAYING ON HAD TECHNICAL BULLETINS. THE LATTER SHOULD BE A QUICK RESOLVE YET I WAS CHARGED ALMOST $400 FOR SOMETHING NOT MENTIONED IN THE RELATED BULLETIN. NISSAN LACKS RESPONSIBLE CUSTOMER SERVICE!!!

I PURCHASED MY 2011 NISSAN MAXIMA BRAND NEW IN MAY OF 2011. ABOUT A YEAR AFTER I PURCHASED MY CAR, THE DEALERSHIP NOTIFIED ME THAT MY ENGINE MOUNT WAS SERIOUSLY DAMAGED AND NEEDED TO BE REPLACED. I CONTACTED MY WARRANTY COMPANY AND FOUND OUT THE PARTICULAR PIECE NEEDING TO BE REPLACED WASN'T COVERED UNDER MY WARRANTY. I WAS FACING A $1000.00+ REPAIR BILL. NEEDLESS TO SAY, I HAVE STILL NOT BEEN ABLE TO REPAIR MY ENGINE MOUNT. I AM TRYING TO UNDERSTAND HOW, ON A BRAND NEW CAR, CAN AN ENGINE MOUNT BE DAMAGED TO THE POINT OF NEEDING REPAIR AND THEN MY WARRANTY NOT COVERING THAT PARTICULAR PIECE? ALSO, FOR THE LAST 6-7 MONTHS, THE SERVICE ENGINE SOON LIGHT HAS BEEN COMING ON AND GOING OFF. THE CAR WASN'T RIDING OR OPERATING ANY DIFFERENT SO I DISMISSED IT. RECENTLY HOWEVER, AT ROUGHLY 85K MILES, MY SERVICE ENGINE SOON LIGHT HAS BEEN ON AND WILL NOT GO OFF. WHEN I WAS AT A STOP LIGHT, MY CAR JUST SHUT DOWN. I WAS ABLE TO RESTART IT BUT WHILE I WAS ACCELERATING, AROUND ABOUT 40MPH, THE CAR BEGAN TO JERK AS IF IT WAS TRYING TO SHIFT BUT WAS CONFUSED. THE GAS TANK WAS AT ABOUT 1/4 OF A TANK WHEN ALL OF THIS OCCURRED. MY CAR IS ONLY 3 YEARS OLD AND I AM HAVING MAJOR ISSUES AND CANNOT UNDERSTAND WHY, WHEN I BOUGHT THIS CAR BRAND NEW AND KEEP UP WITH ALL OF THE REGULAR MAINTENANCE. *TR

TL* THE CONTACT OWNS A 2011 NISSAN MAXIMA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE STEERING WHEEL SEIZED. IN ADDITION, THE VEHICLE STALLED AS ALL THE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,400. MAILED OUT 01/13/15*LJ